NordLocker Review (Best Encrypted File Storage & Sharing Right Now?)

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NordLocker is an encryption tool, although it also provides encrypted cloud storage. Encryption is unlimited, which is the icing on the cake, and the fact file encryption is free is the cherry on top. In this NordLocker review, I'll examine all the pros, cons, and features, as well as pricing plans.

From $3.99 per month

500GB cloud storage is now 50% OFF

NordLocker Review Summary (TL;DR)
Rating
Rated 4.7 out of 5
Price from
From $3.99 per month
Cloud Storage
500 GB (3 GB of free storage)
Jurisdiction
Panama
Encryption
AES-256 end-to-end encryption. No-logs zero-knowledge privacy. Two-factor authentication
E2EE
End-to-end encryption (E2EE)
Customer Support
24/7 email support
Refund Policy
30-day money-back guarantee
Supported Platforms
Windows, Mac, Linux, iOS, Android
Features
Easy drag-and-drop. No file size restrictions. Unlimited devices. Encrypt unlimited local files. GDPR & HIPAA compliant
Current Deal
500GB cloud storage is now 50% OFF

NordLocker Pros and Cons

NordLocker Pros

  • Free unlimited encryption.
  • 3GB of free cloud storage (500GB From $3.99 per month).
  • Easy to use encrypted locker.
  • Can be used on multiple devices.
  • No encrypted file restrictions.

NordLocker Cons

  • Complicated signup.
  • No Linux support.
  • Limited customer support.
DEAL

500GB cloud storage is now 50% OFF

From $3.99 per month

NordLocker Features

Ease of use

When creating a NordLocker account, I was easily confused by the signup process. To begin with, I went to NordLocker's web page and selected ‘Create Nord Account,' Nord then asked for my email. I needed to activate my account using a verification code that Nord sent me via email.

create nord account

However, once activated, I quickly realized that I had created a Nord Account, not a NordLocker account. So I then had to click on the Nordlocker tab in the menu down the left-hand side and select my account preference. 

This prompted me to download the NordLocker desktop application and asked me to create a Master Password.

download nordlocker

This process seemed long-winded and unnecessary. However, I can see how Nord Account simplifies sign-in for users with different Nord subscriptions.

Nord Account

Nord Account is the web service for all Nord subscriptions collectively. It's a platform created last year, which unified and simplified the signup and login processes. I can't access my files from here, but I can manage my account. If you use multiple Nord services, you have to use the same credentials to log in. 

nordlocker services

With the Nord Account, I can manage multiple Nord services such as NordVPN (VPN service) and NordPass (password manager) from one place. Once you log in to Nord Account, you can access your subscriptions, billing history, and security reports. This makes multiple accounts extremely easy to manage and navigate.

DEAL

500GB cloud storage is now 50% OFF

From $3.99 per month

NordLocker Applications

NordLocker is available as a web and desktop app, supporting Windows and Mac operating systems. But, it fails to provide Linux support even though Nord's other services support Linux. However, it has recently released a long-anticipated mobile app that requires patience as some users report bugs in the system.

Web App

I struggled to find the web application for NordLocker even though the help center discussed web access

I searched online to no avail. To locate the web application, I had to contact NordLocker, who sent me the link. I found it strange that there's no link to the web application from my Nord Account. Something as simple as this would make workflow much more effortless.

In the web app, I can only view cloud lockers. Local lockers are confined to my local drive and can only be viewed in the desktop app.

The web app has a well-designed interface, and it's easy to use with simple features. I can delete, rename, upload, download, and view files and folders.  

My files and folders are organized alphabetically by default, but I can change this to organize by size, type, or date. I can also choose to change the icon size, which makes thumbnails easier to view.

nordlocker cloud storage

Files and folders can be uploaded to lockers using the drag and drop function. When I tried to upload a folder, the transfer consistently failed. However, when I uploaded each file from the folder individually, the transfer was successful. Not sure whether this issue will persist or whether it was just a problem with that function at the time.

During the transfer, I can extend the transfer list in the bottom right corner. This allows me to view the status of the files as they're uploading.

upload encrypted filees

Desktop App

The NordLocker desktop interface has a clean look that bears a resemblance to Windows File Explorer. It has a left-hand side menu and an address bar that shows the file path at the top. 

Before I could begin encrypting any of my files, I needed to create a locker for them. Creating a locker is straightforward. All I needed to do was click the ‘add' symbol at the side of ‘My Lockers' in the menu. I then gave my locker a name, and I was given the option to save it to the cloud or my local drive.

nordlocker web app

I can share my local lockers from the desktop app, and it's also easy to edit files stored in them. When I open up a file, it's instantly ready for editing, just as it would be if I were using File Explorer. Files in a cloud locker would have to be downloaded before I could edit them.

The drag and drop function makes it easy to upload files to Lockers. Before uploading, NordLocker asks me if I want to make an encrypted copy of my file or encrypt and move the original. Either way, encryption is instantaneous.  

desktop app

Again, like on the web app, files are organized alphabetically. I can change this if I prefer another method of organization. 

I can use the search bar in the top right corner to locate files quickly. However, I have to be in the correct locker to use this function. I can't use this facility to search for lockers or files in a different locker than the one I'm in.

Mobile App

The mobile app was released on Android and iOS in September 2021. Some users report an issue with the app not accepting their master password, even though it's working on other applications. Due to the app being in its infancy stage, bugs are to be expected, and it should soon be ironed out.

I had no such problems logging in using Android, and I managed to access my account straight away. 

nordlocker mobile app

Currently, the NordLocker app gives me access to my files and doesn't include the share feature. However, NordLocker has stated that ‘this is just the beginning.' This statement suggests they're planning bigger and better things for the future of NordLocker in the mobile world.

Password management

When I created my login credentials, I was also asked to create a master password for NordLocker. A recovery key was then automatically created for my account. I'll need the recovery key to recover my files if I ever forget my master password.

nordlocker master password

Although it's possible to stay logged in to NordLocker, I still have to re-enter my master passwords to unlock my account. 

After a short period of inactivity, it'll ask me for my master password to regain. I also found that refreshing the page in the mobile app causes it to ask for the master password again.

Passwords are easily forgotten, and writing them down somewhere isn’t always safe. There is a password management service offered by Nord called NordPass. NordPass allows me to store all my credentials in one space and protects them using top-notch encryption.

Security 

Nordlocker's robust security protects everything I put into my lockers. My files are kept secure using zero-knowledge encryption; even NordLocker team members can't access my data.

File Systems

NordLocker implements file systems that provide extra efficiency to workflow. Depending on the operating system you're using, they differ by name, but they give the same service.

For Mac, NordLocker uses GoCryptFS, which encrypts data on a file-by-file basis. This means I don't need to re-encrypt the whole locker each time I add new files. For PC, NordLockerFS is used, an alternative to GoCryptFS that does the same job.

GoCryptFS and NordLockerFS also allow me to edit encrypted files directly. For example, if I open up a Word document from my NordLocker account, Nord will save any changes in an encrypted state.

Zero-Knowledge

Many zero-knowledge services rely on AES-256 to do all the leg work. NordLocker doesn't just use AES-256; it also throws a whole load of other advanced ciphers and algorithms into the mix. This mash-up includes ciphers such as ECC, XChaCha20-Poly1305, and AES-GCM. 

Nothing needs encrypting manually, so no need to worry about all the tech jargon. But if you're interested, here it is.

Elliptic-Curve Cryptography (ECC) is an asymmetric algorithm that assigns you a public key and a private key. My files are encrypted with the public key but can only be decrypted with my private key

NordLocker states that “ECC is more resistant to vulnerabilities and offers the same level of security as the commonly used RSA.” ECC is also more user-friendly for those using older devices.

Encryption doesn't stop there. Private keys are encrypted with XChaCha20-Poly1305 cipher, which allows for encryption and authentication in one fell swoop. Each Locker also has its own key. Every time I create a new locker, a key is automatically generated with Libsodium. It is then encrypted with XSalsa20-Poly1305 MAC using my private key.

Finally, the file content is encrypted using AES-GCM and filenames with EME wide-block encryption.

DEAL

500GB cloud storage is now 50% OFF

From $3.99 per month

Master Password 

As I mentioned before, when I created my NordLocker account, I was asked to create a master password. A derived password is obtained from my master password and salt by applying Argon2id. This derived password is then used to encrypt and decrypt my private key.

I need to remember my master password as NordLocker doesn't store it. However, if I lose it, I can recover it using the recovery key given to me when I first created my account. Be sure to make a note of the recovery key, as you'll only ever see it once.

Multi-Factor Authentication

NordLocker offers to protect my account further by giving me the option to activate multi-factor authentication (MFA). I can activate MFA through the web app, and I can use authentication apps such as Google Authenticator, Duo, or Authy

nordlocker security

NordLocker also supplies me with ten single-use codes when I activate MFA. These can be used if I need to access my account but don't have access to the authentication app.

NordLocker Bounty Contest

NordLocker is so confident that their product is unhackable that they ran a bounty contest. The contest involved offering a reward of $10,000 to anyone who could crack open one of their lockers.

The NordLocker bounty contest ran for 350 days and was downloaded 732 times. No one came forward to claim the winnings, so we can assume nobody cracked it. However, we don't know who downloaded the locker and whether they even attempted to open it. We're also unaware of their hacking capabilities, so it may not be the most reliable security test.

Privacy

Collectively, Nord is GDPR and CCPA (California Consumer Privacy Act) compliant, and their privacy policy is short, sweet, and very transparent. 

Nord does have an additional section within its privacy policy that applies to NordLocker users.

NordLocker is a zero-knowledge service, has no access to my files, and prioritizes privacy. Only my public keys are accessible by NordLocker.

NordLocker sets cookies when I use social media features such as liking NordLocker content on Facebook. This helps them provide content that is more suited to me. Cookies can be disabled in some web browsers using the do-not-track feature.

Anonymized information that NordLocker collects includes application diagnostics, application usage statistics, and device information. This type of information is collected to monitor, develop, and analyze the use of services and isn't a cause for concern. NordLocker also collects my file change history, which enables me to see my file status. 

Personal data is stored indefinitely unless I ask Nord to delete it. NordLocker will also delete personal data if the account it's linked to is deactivated.

Sharing and collaboration

NordLocker allows me to share any type of file with as many people as I want to. However, I can't share a locker stored on the NordLocker cloud unless I convert it to a Local Locker. 

I'm also unable to share individual files and folders within a locker; I have to share the full locker. The incredible thing is that there's no limit to the number of lockers I can make. So if I need to share an individual file, it can have its own locker, no problem. 

To share a locker, I need to give access permission to the recipient before I send it. If I try to share the file before access is granted, the recipient will receive the data in encrypted form. I can grant access permissions by selecting the locker I want to share and clicking ‘Share Locker.' This opens a dialog box, and I'm able to add users.

nordlocker file sharing

I can share lockers directly via Dropbox or Google Drive. I also have the option to show my Locker in Windows File Explorer. If I show it in File Explorer, I can share the locker any way I like. This means I could copy it physically or send it using other methods of transfer.

However, the recipient must be a NordLocker user to be able to view the content. This is the only way NordLocker can grant permission.

Syncing

Lockers that are saved in the NordLocker cloud will be synchronized automatically between devices. I have the option to sync my cloud lockers to cloud-only or the cloud and local drive. 

I can view my cloud lockers on any device anywhere in the world via a web browser. However, local lockers are only visible on the device they're stored using the desktop app. If I need to view them from anywhere else, I'll need to convert them to a cloud locker. Converting them enables the sync function to work, although it will prevent me from sharing.

DEAL

500GB cloud storage is now 50% OFF

From $3.99 per month

Free vs Premium plan

NordLocker's free plan is an excellent solution for users who don't need a tremendous amount of cloud storage. It includes 3GB of cloud storage and unlimited end-to-end encryption. This means that you can still encrypt local files once you've used your 3GB cloud storage limit. 

However, with the free plan, there is no priority customer support.

Nordlocker's Premium plans are available in 500GB and 2TB cloud storage capacities. Both plans offer unlimited end-to-end encryption and 24/7 customer support. The only difference between the two subscriptions is cloud storage capacity. 

Extras

Automatic Backup

NordLocker automatically backs up all files stored in the NordLocker cloud. Unfortunately, local lockers can't be automatically backed up, and if anything happens to my device, I will lose my local files. 

Cloud lockers are encrypted on my computer and uploaded to cloud storage. Whenever I make any changes to my files, they're automatically blacked up in the cloud.

If my device is ever lost, stolen, or damaged, Automatic Backup will protect my files. Restoration will begin when I next log in from a new computer, and the app will download all the cloud data I lost.

Customer Support 

NordLockers help center doesn't carry a tremendous amount of information and what is available is very brief.

nordlocker support

NordLocker's primary customer support contact method is by submitting a request. A request submission creates a ticket that should be responded to within 24 hours via email

When I submitted a request through a free NordLocker account, I received a response in less than three hours. That's what I call excellent none priority service, although response will always depend on how busy Nordlocker is.

If you're on a Premium plan, you're given 24/7 priority support. Priority support is still email correspondence and simply means you're put ahead of free users in the email queue. 

If you need an instant answer, you can give the online chat a try. Initially, this is a bot, but by typing ‘live person' in the chat, it'll put you through to an actual assistant

I tried using this facility and asked for a link to the NordLocker web application. The customer support agent was amiable, but he couldn't answer my question and created a support ticket for me anyway. Which meant I had to wait for an email response.

This makes me question whether the live chat team is well enough informed about the product. Is it worth having a live chat if assistants can't offer instant support? Especially since my question wasn't technical and had a simple answer.

Pricing Plans

NordLocker's free plan includes 3GB of cloud storage, and it's free for a lifetime. The only thing that differs between the free plan is customer service contact and storage space.

Free Plan
  • Data transfer: 3 GB
  • Storage: 3 GB
  • Cost: FREE
Premium Plan
  • Data transfer: Unlimited
  • Storage: 500 GB
  • Monthly plan: $7.99 per month
  • Yearly plan: $3.99 per month ($47.88 billed annually)

The 500GB Premium plan is available for monthly or annual purchases. A one-month plan is $7.99 per month; if you prefer to be billed annually, this works out at $95.88.

At the moment, you can save 60 percent on the first year and pay just $38.28 if you choose the annual subscription. These prices don't include VAT which is added on at the checkout.

The 2TB subscription is also available monthly or yearly, and there are deals to be had if you pay annually. This plan is $19.99 per month, equating to $239.88 for the year. Currently, there's a 60 percent discount for the first year of an annual payment, which makes it $95.90. 

If you need more cloud storage space, NordLocker urges you to get in touch with them.

NordLocker is expensive when you consider that all plans include unlimited encryption, and what you're paying for seems to be cloud storage. 

I know Nord is selling itself as an encryption tool, but some cloud storage providers will offer the same services. For example, Sync.com offers end-to-end encryption and 2TB of cloud storage for the same price as NordLockers 500GB plan. So if you're looking for more storage space, it might be worth shopping around.

DEAL

500GB cloud storage is now 50% OFF

From $3.99 per month

Other Services

Besides NordLocker, there are two other products available by Nord that enhance security and privacy. Their original product is NordVPN (VPN provider), and there's NordPass to protect your passwords.

VPN stands for Virtual Private Network. NordVPN enables me to enjoy a fast and stable connection from anywhere in the world by giving me access to 5100+ servers. NordVPNencrypts my internet connection and disguises my IP address. Right now, it's available for $4.92 per month, usually $11.95. 

NordPass Premium keeps all my passwords organized and securely stored. With NordPass, I can access my passwords from anywhere in the world. An annual subscription for NordPass is usually $4.99, but for a limited time, it costs $1.99.

Subscriptions are automatically renewed, and any first-year offers will not be valid at the time of renewal.

If you're dissatisfied with any of the products, Nord offers a 30-day money-back guarantee. 

Plans can be purchased using credit/debit cards, Google Pay, Amazon Pay, UnionPay, Alipay, and Crypto Currencies. Unfortunately, it fails to include PayPal in this extensive list.

FAQ

What is NordLocker?

NordLocker is developed by Nord Security, the company behind NordVPN and NordPass. NordLocker is both a cloud storage platform and file encryption software using elliptic curve cryptography (ECC is more resistant to vulnerabilities and offers the same level of security as the commonly used RSA, only with much smaller key sizes.)

How does NordLocker work?

When you drag and drop files or folders into a locker, NordLocker instantly encrypts them. Once encrypted, only you have access to your files unless you grant access to others. You can access your cloud-stored files from any device, anywhere in the world. Files saved in the cloud are also synced automatically. You can also share files using Dropbox or Google Drive. However, the recipient must be a NordLocker user.

What's the difference between NordLocker and competitor cloud storage services?

With a cloud storage provider, private encryption keys are usually stored on their servers. So a zero-knowledge with a cloud storage provider is all about trust and whether you rely on them being ethical. 

On the other hand, Nordlocker doesn't store private keys. The application generates the encryption key when you use your master password. 

The master password is also unknown to NordLocker making NordLocker's servers exceptionally safe against hackers. This is because Nord deals with encrypted data, and their servers don't have the power to decrypt. Even if Nord were hacked, your files would stay encrypted, and the hacker wouldn't have the key to change that.

Can I use NordLocker without the cloud (i.e. Internet)?

Yes, NordLockers freebie comes with 3GB of cloud storage, but you're welcome to use this service just for encrypting local files. If you don't need to encrypt anything in the cloud, NordLocker is entirely free to use. However, this would prevent you from using the sync feature, and you'll only ever have access to your files on that device.

What happens if I forget my recovery key?

Unfortunately, the only way to generate a new recovery key is to log in to your account.

The ‘Reset recovery key' option is under the ‘Account' tab along the top of the Windows desktop app.

macOS users need to go to ‘Preferences' under the ‘NordLocker' tab in the menu. You can also reset your recovery key on the web app by clicking on your email, which brings down a drop list menu.

nordlocker secure cloud storage

If you've forgotten your master password and lost your recovery key, there is no way to access your encrypted files. NordLocker suggests that you delete your account and create a new one if this happens.

My device offered to save my master password for the web panel. If I ever lost my recovery or forgot my master key, I would still be able to access the web app to reset them. However, allowing your device to remember your master password means that other people may gain access if it's ever lost or stolen.

What happens when I run out of cloud storage?

When you get close to your data limit, the app will warn you. When this happens, you can delete files, move some back to local storage, or upgrade. If you go over the storage limit on your plan, the app is still usable, but the sync feature will be limited.

NordLocker Review for 2022 – Summary

NordLocker is an easy-to-use encryption tool with straightforward sharing and syncing features. Security is second to none, and unlimited local encryption is offered entirely free of charge. 

However, when it comes to cloud storage capacity, it struggles to compete with providers such as pCloud and Sync.com. These services also offer zero-knowledge encryption as well as plans to cope with much more cloud storage.

Saying that NordLocker is in its infancy stage, I expect that higher capacity storage plans will begin to develop in the future.

DEAL

500GB cloud storage is now 50% OFF

From $3.99 per month

User Reviews

The best thing about NordLocker is that it's free!

Rated 5 out of 5
November 15, 2021

NordLockers simple interface makes it easy to back up my files. It also has an option to encrypt my files with military-grade encryption to keep them safe. You can set the app to automatically back up your files or you can manually backup whenever you want. The best thing about NordLocker is that it's free!

Avatar for Thomas
Thomas

Helps me back up my files and folders

Rated 4 out of 5
November 12, 2021

NordLocker is a secure file backup software that helps me back up my files and folders. It has a simple interface so even a novice user like me can backup their data. The software is compatible with Windows 7, Windows 8, and Windows 10. It also does not require any installation so it can be used on any computer. The best part about this software is that it's free! The worst part about it is the complicated set up

Avatar for Lovisa SWE
Lovisa SWE

Amazing deal

Rated 5 out of 5
November 9, 2021

I hadn't heard of this company before. I just signed up and I'm not sure you know but there's a crazy deal happening – 2Tb for $7.99 per month!!

Avatar for Keith O'Shea
Keith O'Shea

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