You and I both know that there's no shortage of web hosting providers on the market today. Web hosting is one of the most important aspects of running a successful small business website or blog. That's where GreenGeeks hosting come in. Here is the detailed GreenGeeks Review for you to get to know about their amazing hosting service.
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But with all the options available, complete with different features and price points, picking the right & great web host for your needs can be difficult, to say the least.
GreenGeeks hosting has a lot of excellent things going for them, in terms of speed, features, and affordable pricing. This GreenGeeks review gives you a detailed look at this environmentally responsible web hosting company.
If you don’t have time to read this GreenGeeks hosting review, just watch this short video I put together for you:
GreenGeeks hosting is one of the most unique hosting providers out there. It's the #1 green web host offering sustainable web hosting including a free domain registrationand site migration, as well as all the must-have features when it comes to speed, security, customer support, and reliability.
GreenGeeks Pros and Cons
- 30-day money-back guarantee
- Free domain name, and unlimited disk space & data transfer
- Free site migration service
- Nightly automatic data backups
- LiteSpeed servers using LSCache caching
- Fast servers (using SSD, HTTP3 / QUIC, PHP7, built-in caching + more)
- Free SSL certificate & Cloudflare CDN
- Setup cost and domain fees aren't refundable
- No 24/7 phone customer support
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Here is how our web hosting review process works:
1. We sign up for the web hosting plan & install a blank WordPress website.
2. We monitor website performance, uptime, & page load time speed.
3. We analyze the good/bad features, pricing, & customer support.
4. We publish the review (and update it throughout the year).
About GreenGeeks Hosting
- GreenGeeks was founded in 2008 by Trey Gardner and its headquarters is in Agoura Hills, California.
- Is the world's leading eco-friendly web hosting provider.
- They offer a range of hosting types; shared hosting, WordPress hosting, VPS hosting, and reseller hosting.
- All plans come with a free domain name for one year.
- Free website transfer, specialists will migrate your website completely free of charge.
- Free SSD drives with unlimited space come included on all shared hosting plans.
- Servers are powered by LiteSpeed and MariaDB, PHP7, HTTP3 / QUIC and PowerCacher built in caching technology
- All packages come with a free Let's Encrypt SSL certificate and Cloudflare CDN.
- They offer a 30-day money-back guarantee.
- Official website: www.greengeeks.com
Founded in 2008 by Trey Gardner (who happens to have experience working with several hosting companies like iPage, Lunarpages, and Hostpapa), GreenGeeks aims to not only provide stellar web hosting services to website owners like yourself but do it in an environmentally friendly way too.
But we'll get into that soon enough.
Right now, all you need to know is that we're going to take a look at everything GreenGeeks hosting has to offer (the good and the not so good), so that when it comes time for you to make a decision about hosting, you have all the facts.
So, let's dive into this GreenGeeks review (2022 updated).
They have a solid reputation for providing exceptional web hosting to website owners of all kinds.
1. Environmentally Friendly
One of GreenGeeks' most standout features is the fact that they're an environmentally conscious web hosting company. Did you know that by 2020, the hosting industry will surpass the Airline industry in Environmental Pollution!
The moment you land on their website, GreenGeeks jumps right into the fact that your hosting company should be green.
They then go to explain how they are doing their part to reduce their carbon footprint.
Recognized as an EPA Green Power Partner, they claim to be the most eco-friendly hosting provider in existence today.
Not sure what that means?
Take a look at what GreenGeeks hosting is doing to help you become an eco-friendly website owner:
- They purchase wind energy credits to compensate for the energy their servers use from the power grid. In fact, they buy 3x the amount of energy their data centers use. Want to learn more about renewable energy credits? Look here and have all your questions answered.
- They use energy efficient hardware to host site data. Servers are housed in data centers designed to be green energy friendly
- They replace over 615,000 KWH/year thanks to their eco-conscious, loyal customers
- They provide green certification badges for webmasters to add on to their website, to help spread awareness about their green energy commitment.
As you can see, being a part of the GreenGeeks team means you too are doing your part to make the world a better place to live in.
Here's what they have to say about it …
What is Green Hosting, and, why is it so important to you?
It is important to preserve as much of our environment as we can. We have to consider our own well-being and the well-being of future generations. Hosting servers worldwide are powered by fossil fuels. Just one individual web hosting server produces 1,390 pounds of CO2 per year.
GreenGeeks is proud to provide our clients with green hosting powered by renewable energy; up to 300%. They help create three times the amount of energy we consume by working with environmental foundations & purchasing wind energy credits to be put back into the power grid. Every aspect of our hosting platform and business is built to be as energy-efficient as possible.
Mitch Keeler – GreenGeeks Partner Relations
2. Latest Speed Technologies
The faster your website loads for site visitors, the better. After all, most site visitors will abandon your website if it fails to load within 2 seconds or less. And, while there are plenty of things you can do to optimize the speed and performance of your website on your own, knowing that your web host helps is a major bonus.
Sites that load slowly aren’t likely to perform well. A study from Google found that a one-second delay in mobile page load times can impact conversion rates by up to 20%.
Speed is such an important feature so I asked them about it …
Every site owner needs a fast loading site, what's GreenGeeks' speed “stack”?
When you sign up with them, you will be provisioned on a hosting server with the latest and most energy efficient setup possible.
Many hosting industry experts have highly rated both our overall hosting performance and speed. In terms of hardware, each server is set up to use SSD hard drives configured in a redundant RAID-10 storage array. We deliver customized in-house caching technology & were one of the first to adopt PHP 7; bringing our clients both web and database servers (LiteSpeed and MariaDB). LiteSpeed and MariaDB allow for quick data read/write access, allowing us to serve up pages up to 50 times faster.
Mitch Keeler – GreenGeeks Partner Relations
GreenGeeks invests in all the latest speed technology to ensure your web pages load at lightning fast speeds:
- SSD Hard Drives. Your site's files and databases are stored in SSD hard drives, which are faster than HDD (Hard Disk Drives).
- Fast Servers. When a site visitor clicks on your website, the web and database servers deliver content up to 50 times faster.
- Built-in Caching. They use customized, built-in caching technology.
- CDN Services. Use the free CDN services, powered by CloudFlare, to cache your content and deliver it fast to site visitors.
- HTTP/2. For faster page loading in-browser, HTTP/2 is used, which improves client-server communication.
- PHP 7. As one of the first to provide PHP 7 support, they make sure you are taking advantage of the latest technologies on your website too.
The speed and performance of your website are paramount to the user experience and your ability to establish yourself as an authority in your industry.
GreenGeeks Server Load Times
Here is my test of GreenGeeks load times. I created a test website hosted on GreenGeeks (on the Greengeek EcoSite Starter plan), and I installed a WordPress site using the Twenty Seventeen theme.
Out of the box the site loaded relatively fast, 0.9 seconds, 253kb page size and 15 requests.
Not bad .. but wait it gets better.
GreenGeeks already uses built-in caching so there's no setting to tweak for that, but there is a way to optimize things further by compressing certain MIME file types.
In your cPanel control panel, find the software section.
In the Optimize Website setting, you can optimize the performance of your website by tweaking the way Apache handles requests. Compress the text/html text/plain and text/xml MIME types, and click update setting.
By doing that my test site load times improved considerably, from 0.9 seconds down to 0.6 seconds. That's an improvement of 0.3 seconds!
To speed things up, even more, I went and installed a free WordPress plugin called Autoptimize and I simply enabled the default settings.
That improved the load times even more, as it reduced the total page size to just 242kb and reduced the number of requests down to 10.
All in all, my opinion is that sites hosted on GreenGeeks load pretty fast, and I've shown you two simple techniques on how to speed things up even more.
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3. Secure and Reliable Server Infrastructure
When it comes to web hosting, you need power, speed, and security. That's why GreenGeeks built their entire system using reliable infrastructure powered by 300% clean, renewable energy.
They have 5 data center locations for you to choose from based in Chicago (US), Phoenix (US), Toronto (CA), Montreal (CA), and Amsterdam (NL).
By choosing your data center, you make sure your target audience receives your site's content as quickly as possible.
In addition, you can expect data center features such as:
- Dual-city grid power feeds with a battery backup
- Automated transfer switch and on-site diesel generator
- Automatic temperature and climate controls throughout the facility
- 24/7 staff, complete with data center technicians and engineers
- Biometric and key card security systems
- FM 200 server-safe fire suppression systems
Not to mention, GreenGeeks has access to most major bandwidth providers and their gear is completely redundant. And of course, the servers are power-efficient.
4. Security and Uptime
Knowing that site data is secure is one of the biggest concerns people have when it comes to choosing a web host. That, and knowing that their website will be up and running at all times.
In response to these concerns, they do their best when it comes to uptime and security.
- Hardware & Power Redundancy
- Container-based Technology
- Hosting Account Isolation
- Proactive Server Monitoring
- Real-time Security Scanning
- Automatic App Updates
- Enhanced SPAM Protection
- Nightly Data Backup
To start, they use a container-based approach when it comes to their hosting solutions. In other words, your resources are contained so that no other website owner can negatively impact yours with a spike in traffic, increased demand for resources, or security breach.
Next, to ensure your site is always up to date, GreenGeeks automatically updates the WordPress, Joomla, or other content management system cores so that your site never becomes vulnerable to security threats. Adding to this, all customers receive nightly backups of their website.
To fight malware and suspicious activity on your website, GreenGeeks gives each customer their own Secured visualization File System (vFS). That way no other account can access yours and cause security issues. Adding to that, if something suspicious is found, it's immediately isolated to prevent further damage.
In addition, you have the chance to use the built-in spam protection GreenGeeks provides to reduce the number of spam attempts on your website.
Lastly, they monitor their servers so all problems are identified before they affect customers and their websites. This helps maintain their impressive 99.9% uptime.
5. Service Guarantees and Customer Support
Green Geeks offers a number of guarantees to customers.
Check it out:
- 99% uptime guarantee
- 100% satisfaction (and if you're not, you can activate their 30 days money-back guarantee)
- 24/7 email tech customer support
- Phone support and Online Chat support
In an effort to gather some uptime statistics to show you just how serious they are about their uptime guarantee, I reached out to the Live Chat customer support team and got an instant answer to my initial question.
When the customer service rep could not help me, he immediately directed me to another team member that could, who then answered me via email.
Unfortunately, they do not have the information I requested. So, while they promise websites will have 99.9% uptime, there is no way of actually knowing this to be true without conducting a personal experiment, such as this one performed by Hosting Facts:
While I did receive quick tech support answers, I am a bit disappointed GreenGeeks doesn't have data to back up their claims. Instead, I am supposed to rely on their written email:
My question: I am wondering if you have your uptime history? I am writing a review and want to mention the 99.9% uptime guarantee. I have found other reviewers that have conducted their own research and tracked GreenGeeks on Pingdom … but I am wondering if you have your own list of monthly uptime percentages.
GreenGeeks answer: GreenGeeks maintains our 99.9% server uptime guarantee each month of the year, by ensuring that we have a dedicated team of server technicians monitoring, updating, and maintaining our systems 24/7, in order to provide such a guarantee. Unfortunately, at this time, we do not have a chart such as the one you have requested available.
I guess you'll have to be the judge on whether that's enough for you or not.
I have created a test site hosted on GreenGeeks to monitor uptime and server response time:
The above screenshot only shows the past 30 days, you can view historical uptime data and server response time at this uptime monitor page.
GreenGeeks also has an extensive Knowledge Base, easy access to email, live chat, and phone support, and specific website tutorials designed to help you with things like setting up email accounts, working with WordPress, and even setting up an eCommerce shop.
6. eCommerce Capabilities
All hosting plans, including shared hosting, come with many eCommerce features, which is great if you run an online shop.
To start, you'll receive a free Let's Encrypt Wildcard SSL certificate to reassure customers that their personal and financial information is 100% secure. And if you know anything about SSL certificates, you'll know that Wildcard ones are great because they can be used for unlimited subdomains of a domain name.
Next, if you need a shopping cart on your eCommerce site, you can install one using the one-click install software.
Lastly, you can rest assured that GreenGeeks servers are PCI compliant, which further secures your site data.
7. Exclusive Free Website Builder
With their shared hosting, you have access to the built-in GreenGeeks Website Builder to make site creation a breeze.
With this tool, you receive the following features:
- 100's of pre-designed templates to help you get started
- Mobile-friendly and responsive themes
- Drag & drop technology that requires no website coding skills
- SEO optimization
- 24/7 dedicated support via phone, email or live chat
This site builder tool is easily activated once you sign up for GreenGeeks hosting.
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There are always downsides to everything, even good things like GreenGeeks web hosting. And, in an effort to let you know everything, we have compiled a few disadvantages to using GreenGeeks as your web host.
1. Misleading Price Points
There's no denying that cheap shared hosting is easy to come across. However, cheap hosting is not always available from high-quality hosting companies. Remember, you get what you pay for.
Upon first glance, it would seem that the reliable GreenGeeks hosting company does indeed offer inexpensive web hosting. And, based on the previously mentioned pros of using GreenGeeks, it would seem too good to be true.
And technically, it is.
Upon further investigation, I found out that the only way you can get the seemingly amazing $2.95 per month hosting from GreenGeeks is if you agree to pay for three years of service at that price.
If you want to pay for one year's worth of service, you'll pay $5.95 per month.
And, if you're new to GreenGeeks and want to pay monthly until you're sure they're the hosting company for you, you'll end up paying a whopping $9.95 per month!
Not to mention, if you want to pay on a month-to-month basis to start, you also the setup fee isn't waived, which will cost you another $15.
2. Refunds Don't Include Setup and Domain Fees
Under the GreenGeeks 30 days money-back guarantee policy, you can receive a full refund if you are unhappy, no questions asked.
However, you will not be refunded the setup fee, domain name registration fee (even if when you signed up it was free), or transfer fees.
Though deducting domain name fees may seem reasonable (since you get to keep the domain name when you leave), it doesn't seem fair to charge people the setup and transfer fees if they were ultimately unhappy with the services being provided.
Especially if GreenGeeks is going to offer a money-back guarantee with no questions asked.
GreenGeeks Hosting Plans
GreenGeeks offers several hosting plans based on your individual needs. That said, we'll look at GreenGeek's pricing for shared and WordPress hosting plans (not their VPS plans and dedicated hosting) so you have a good idea of what to expect when you sign up to use their hosting service.
Shared Hosting Plans
The shared hosting landscape has changed considerably. Many people in the past just wanted web hosting to have impeccable uptime at a cheap rate. You have your small, medium and large plans, slap cPanel on a server, and you were done. Today customers want seamless workflow, speed, uptime, and scalability all wrapped up in a pretty package.
Over time – GreenGeeks have optimized the Ecosite Starter hosting plan to have all the features that 99.9% of hosting clients want. That is why they provide clients a direct path to sign up for that from the website.
Rather than an expensive hosting plan with extra features, the average Joe on the street knows nothing about – they've tried to cut the fat and bring customers a more optimized hosting experience.
Their vision as a hosting provider is to allow their customers to focus on deploying, managing and growing their websites without having to worry about the underlying technology.
The hosting platform should just work.
Their scalable hosting feature was introduced earlier this year and allows clients to easily add computing resources such as CPU, RAM and I/O in a pay-as-you-go fashion — eliminating the need to upgrade to a Virtual Private Server.
With GreenGeeks plans, you receive features such as:
- Unlimited MySQL Databases
- Unlimited sub and parked domains
- Easy to use cPanel dashboard
- Softaculous that includes one-click installs of 250+ scripts
- Scalable resources
- The ability to choose your data center location
- PowerCacher caching solution
- Free CDN integration
- eCommerce features like SSL certificate and shopping cart install
- Free SSH and secure FTP accounts
- Perl and Python support
In addition, you'll receive a domain for free upon setup, free site migration, and access to the exclusive GreenGeeks drag & drop page builder for easy site creation.
The shared pricing plan starts at $2.95 per month (remember, only if you pay for three years in advance). Otherwise, this plan will cost you $9.95 per month.
They also offer Ecosite Pro and Ecosite Premium as upgrade options for hosting clients who need better performance servers with fewer customers per server, Redis, increased CPU, memory, and resources.
WordPress Hosting Plans
GreenGeeks also has WordPress hosting, though save for a few features, it seems to be the same as the shared hosting plan.
In fact, the only difference I can spot is the fact that GreenGeeks offers what they call “FREE WordPress Enhanced Security.” It's unclear what that enhanced security includes, however, so I am unable to comment on whether it's a benefit or not.
Everything else, including the one-click WordPress install, comes with the shared hosting plan. In addition, the price points are the same, again making it unclear what the differences really are.
Frequently Asked Questions
Here are answers to FAQs:
What is Green Geeks hosting?
What type of hosting plans are available with GreenGeeks?
GreenGeeks offers Shared hosting services, WordPress hosting, Reseller hosting, VPS hosting, and Dedicated servers.
What speed technologies are used to guarantee fast page loads, performance and security?
- SSD unlimited storage – Files and databases are stored on SSD drives configured in a redundant RAID-10 storage array.
- LiteSpeed servers and MariaDB – Optimized web and database servers guarantees fast data read/write, serving webpages up to 50 times faster.
- PowerCacher – GreenGeeks' customized in-house caching technology based on LSCache that allows for webpages being served efficiently and reliably.
- Free Cloudflare CDN – Guarantees fast worldwide load times and low latency as Cloudflare caches content and serves it from servers closest to your visitors for faster web browsing.
- HTTP3 / QUIC enabled servers – Ensures the fastest in-browser page speeds. It's the latest network protocol for significantly faster page loads in-browser. HTTP/3 requires HTTPS encryption.
- PHP 7 enabled servers – Ensures faster PHP executions with PHP7 enabled on all servers. (Fun fact: GreenGeeks was one of the first web hosts to adopt PHP 7).
How does the free website migration work?
Once you sign up for Green Geeks hosting, simply submit a ticket to the migration team so they can help you out migrating your small business website, blog, or online store to GreenGeeks.
What forms of payment do Green Geeks accept?
All major credit cards (Visa, Mastercard, and American Express credit card), and PayPal.
Are there any premium addons available?
Yes, including multiple WHMCS licenses (billing software), backup restores, manual backup requests, and complete PCI compliance. See the list of addons here.
GreenGeeks Review 2022 – Summary
Do I Recommend GreenGeeks?With so much choice out there, what sets GreenGeeks apart from the competition?
Since 2008, GreenGeeks has been a hostingindustry's leading eco-friendly shared hosting and VPS hosting provider. However, that is not the only hosting feature that sets us apart from other web hosts. The GreenGeeks hosting platform is faster, scalable, and engineered to deliver a better hosting experience.
Our hosting platform delivers scalable computing resources, eliminating the need to upgrade to a virtual private server. Each account is provisioned with its own dedicated computing resources and secured virtual file system. You can choose a hosting location that is geographically close to you. GreenGeeks can get you set up on a server in the United States, Europe or in Canada.
There are many more features to choose from – but I would suggest talking with our live chat team or give us a call. A GreenGeeks support specialist would love to share more great reasons to give us a shot.
Mitch Keeler – Green Geeks Partner Relations
In short, GreenGeeks is a more than adequate web hosting solution. There are some amazing features of green geeks hosting that you would love for sure.
GreeenGeeks is one of the best and cheapest web hosts out there. They offer a variety of features, have great support, and make sure your website and site visitor data are safe and secure.
Not to mention, if you are someone that wants to be environmentally conscious, GreenGeeks takes it upon themselves to be a sustainable green web hosting provider. Which is great!
However, there are some things to consider before signing up with them. Be aware that pricing is not what it seems, that their guarantees are hard to validate, and that if you change your mind after signing up, you'll still lose a fair amount of money.
So, if this sounds like a hosting provider that you want to check out, be sure to check out the GreenGeeks site, and all they have to offer, to make sure they are providing you're the hosting services you really need at a price you really want to pay.
- 17/02/2022 – GreenGeeks is offering Redis Object Caching on Ecosite Premium plans
- 14/02/2022 – Weebly drag-and-Drop website builder
- 10/12/2021 – Minor update
- 13/04/2021 – New GreenGeeks WordPress Repair Tool
- 01/01/2021 – GreenGeeks pricing edit
- 01/09/2020 – Lite plan pricing update
- 02/05/2020 – LiteSpeed webserver technology
- 04/12/2019 – Pricing and plans have been updated
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Poor email hosting capacity
I've been their customer for more than 10 years. They announce “unlimited” email capacity to attract customers and after a few years they start troubling you with TOS violations. The silly thing is that, they need us to remove emails older than 30 days! This is really ridiculous. We decided to move to another hosting company, although we regret it because they have a really good customer service. But, as a company, we need flexibility in email storage capacity to at least 6 months, to be able to access emails from multiple devices
Very good web host
After hearing about Greengeeks' green initiatives and hearing that their hosting is fast and secure, I decided to sign up with them. They have been super reliable and there has never been any downtime.
Love green hosting
GreenGeeks cares about the environment. That's what attracted me to their service in the first place. The support has helped me solve alll my problems but it can be a little slow sometimes. I can vouch for their VPS hosting service. I have tried it and it's faster than what other web hosts offer for the same price.
Better support for VPS customers is needed
One of my clients is in the clean energy sector and they wanted me to use GreenGeeks for their site. At first I was skeptical. I have only ever used AWS, so I wasn't sure if GreenGeeks would be able to offer the same kind of performance. But I couldn't be more wrong! Their VPS servers offer high performance and there's never any downtime. Their customer support is the only part where they could do better. I had to get on a call with them 4 times to solve a problem once.
Nothing to dislike
My site runs much faster on Greengeeks. There's nothing I dislike about this service. Their support team is always responsive and professional. I am a newbie when it comes to WordPress and their support team has been very patient and nice with me whenever I have had a problem.
I love GreenGeeks because it's very unique, affordable, loaded with freebies and other superior features.
Going Green with GreenGeeks
What I like about this is that GreenGeeks is unique! This eco-friendly web hosting provider even has its current deal for as low as $2.49 per month from its usual price of $10.95 per month. What huge savings on your pocket, right? This is awesome along with its 99.9% uptime, 300% green energy match, unlimited databases, and many other freebies that will truly make you happy and even more satisfied. GreenGeeks is indeed highly recommended.
I have been with Green Geeks for 7 years now. The company offers various plans that match best to your choices and business preferences. The plans are fair enough based on your needs. They also have reseller plans that are great to avail for additional advantage. The only drawback is that 24/7 support is not available in the system.
My overall experience with Green Geeks is not quite a good one. I have to deal with various plans and occasional upsells that confused me a lot. It doesn't have 24/7 customer support so I can't get help quickly. Its cheapest plan starts at $2.49 per month. It offers 1 domain name for a year, though.
Stay Away – They are Really Dishonest!
There hosting service is no different than anyone other, but . . .
They practice deceptive billing and making next to impossible to stop a renewal. Then after they delay you forever they claim that the request comes too late. Screen shot and save all your records. I did! I have my proof of their deception and dishonest. They even point to a TOS that I never agreed to and that is not in my records or on their site. Shame on this terrible company.
Their uptime is as advertised, fabulous! No complaints so far from me. I have been just 2 months in with the service. I would recommend this to my friends although I think pricing could be better ? Although that is not a total dealbreaker for me. Thx guys.
I mean it does its job, the features and the hosting is adequate. But customer support does not seem to have any interest in responding to me for reasons I am not sure why. Would it be possible for them to at least remind themselves that we are paying customers?
Price is incredibly reasonable
I have used greengreeks for a good while now and their pricepoint is absolutely at the best value you can get. You get every cent you paid for and more. Not to mention their initiative on being a sustainably green webhost provider. Definitely a plus for me!
Fast page loads and security are really important to me and they sure do deliver as advertised. I noticed there have some been bad experiences from others here but I beg to differ with mine. Maybe they just had encountered a bad timing or something, you can always settle it. I've had no issues with them in my 3 years with them.
Best eco-friendly green hosting
GREENGEEKS is a recognized GREEN POWER PARTNER with the United States ENVIRONMENTAL PROTECTION AGENCY(EPA) makes up 3 times of wind energy replacing 6,15,000 KWH/YEAR is definitely an eco web hosting. greengeeks hosting environment is perfect for your site. It has an average uptime of 99.9%, speed of 445ms. It is great for beginners and intermediates. Easily scales up with a single host. supports WordPress, Joomla, PrestaShop, WHMCS, and so on. offers a free domain in the first year. Has excellent customer support, having an extensive knowledge base which would also help you to avail self-help instead of asking. The price starts from $2.95 per month (renewal price is $9.95 per month) with an unconditional 30 days money-back guarantee. It had been rated 4.5 out of 5 stars. GREENGEEKS high technology performance is its core focus. In this file hosting WordPress and WordPress hosting review, you will get an idea about why GREENGEEKS is World's #1 Green Energy Web Hosting Partner.
Be aware of unjust business practices and fluid TOS
Everything Unlimited is far from being unlimited… We have been GreenGeeks customers for over 5 years and out of the blue they had revised their plans in the background. New inode limits set at 150K caused our account to get flagged and forced upsell conversation with the support started. Until today, they never officially announced or informed about this change to their existing users. Neither do they list this information within the plan details. So, lesson learnt, GreenGeeks ToS allows them to do whatever, whenever, without any limits. They are the only and last arbitrator to rule over their ToS, which quite frankly is a bad joke. To top all this up, we have more than a year left in our billing cycle, which GreenGeeks refuses to refund, yet they are happy to close our account. Fair deal? TLDR; BE AWARE OF UNJUST BUSINESS PRACTICES AND SKETCHY TOS.
Watch out for the refund policy
Contacted them to cancel my domain and hosting since I already transferred the domain to Google, who is much cheaper. Ticket was supposedly taken care of, but I got billed anyway. Was told they don't offer any refunds and will take me to collections if I attempt to charge back. Watch yourself.
I got the three year option so that I could get it at the value of $3.95, it was well-worth it for me. Great uptime and reliability. Also if you are looking for something like a plan that is tailor made for you they have that as well. So I would highly recommend this for those who need something that fits to their needs.
Unlimited isn't unlimited
I was fooled by their everything UNLIMITED marketing. If you are under the impression, like I was, that you truly get unlimited storage and bandwidth, let me break that illusion for you. They have lots of hidden limits that you will never even know you have crossed. My website went down a couple of times when I received a surge in traffic. But if I have unlimited bandwidth, why would my website go down? I don't understand! Other than that, my experience was okay. The customer support is good and fast. Their Litespeed servers also seem to be faster than my last web hosting provider. GreenGeeks is good for small sites. But I wouldn't recommend it to any serious business owner.
Love this green web host
Love this green web host. To me GreenGeeks web hosting is fast and support is friendly! The environmental commitment is a nice bonus too!
Everything is great except one thing
When I signed up for GreenGeeks about 3 years ago, everything was going great. The customer support reps were very responsive and answered all my questions quickly. But now, it seems the quality of customer support has gone down. The response time is a bit higher than it used to be. If you are a beginner, go for it.
Poor aftersales support
They advertise a money back guarantee on their services but I did not get any of that when I asked for it. Their sales consultant was quick to sell me the service but when you call on for technical support, nada. You don't get it as fast as they sold the service to you. Not happy about this.
Exactly what I wanted
I'm part of that population that just needs a hosting plan that works. And they deliver such! A free domain was given on set-up. My purchase was pretty smooth and I am one happy customer. I want to focus on growing my website and not worrying on everything else. They've got me covered and that's great!
Recommending Green Geeks.. but
I have used many web hosting companies over the past 10 years and have no complaints about GreenGeeks. Support requests are always escalated to people who are able to help and any issues fixed. Never any downtime, unless scheduled, and servers do not seem overloaded as is the case with many providers. For shared hosting, their LiteSpeed servers with SSD are the fastest I've seen. My only negative is that support can be a bit slow-ish. 4 out of 5 for me!
Go Green Energy!
They offer two things I love: Green Energy and my website running smoothly without any downtime. The customer support is great. The pricing is great. It's a great experience overall compared to my last web hosting provider. I own 4 websites and moving them over to GreenGeeks was a breeze, The customer support team is super helpful. They have helped me out so many times.
Reasonable pricing for an amazing service
GreenGeeks' pricing may not be the cheapest but it is affordable and fair. The level of service I have received in all the years I have been with them has been exceptional. I have had a few minor hiccups here and there but the customer support team is always there to help me out. My life and business is running so much smoother now that I am on GreenGeeks. For an affordable pricing, we get unlimtied websites, data transfer, and storage. The best part is now that I have unlimtied email, I don't have to pay GoDaddy for email hosting anymore.
Much Better Experience
As a web designer, I have always had problems with all the web hosts I have tried. GreenGeek is the only one that fits my needs the best. When I first tried GreenGeeks with one of my clients, I was afraid that it might not be as good as the raving reviews I had read. But my experience was a lot better than I expected. The support team is very friendly and they answered all my questions very fast. I have recommended and hosted several client websites on GreenGeeks ever since. If you want to handle multiple websites without worrying about things breaking all the time or crappy customer support, GreenGeeks is the way to go. Highly recommended for anyone who owns a busienss,
So-so, some good, some bad
I'm on my 2nd year with them and while it did go well in the first year I seem to be having some issues with their customer support this 2nd year. You see you get tied in a 3 year plan with them to avail with the discounted price so I can't easily change to another provider right then and there.
Faster website with no downtime
My website used to score very bad on GTMetrix. I had tried a lot of things but the speed rank just wouldn't move. I saw a boost in my website's speed right after moving it to GreenGeeks. There servers are truly fast as they advertise. I haven't faced any downtime either so that's a plus. The customer support team rocks! They are very patient and explain everything very well. Whenever I have a technical problem, they get on it right away.
I have been using GreenGeek's Premium WordPress hosting plan for my WooCommerce store. So far, I haven't had any problems. The installation process was very simple and took only a couple of minutes. The customer support is fast and reliable. And my website hasn't been down at all. Downtime was the reason why I moved to GreenGeeks. I haven't seen any since I moved.. I can't recommend GreenGeeks highly enough to all beginners.