CyberGhost is one such name that you may see across multiple lists of the best VPNs to use. And it must make you wonder, should you give it a try or should you skip it. So, I decided to test it out myself, specifically keeping an eye out for the speed and performance, privacy and security features, and other additional must-have features.
Below, I’ll share my observations with you in this detailed CyberGhost review.
VPNs or Virtual Private Networks keep your activities and personal information safe in the global media infrastructure where privacy is a fleeting notion. And even though there are a lot of VPNs available right now that promise the best protection, not all of them can make good on it.
TL;DR: CyberGhost is a VPN provider packed with features that are ideal for streaming, torrenting, and browsing the web while keeping you safe. Give its free trial a shot and find out if it’s worth the money before you sign up.
CyberGhost Pros and Cons
CyberGhost VPN Pros
- Well, Distributed VPN Server Coverage. CyberGhost currently has one of the biggest server networks that span across the whole globe. You can use them for streaming, gaming, or torrenting. It also offers a highly secure VPN server called the No-Spy server, currently housed in a high-security facility in CyberGhost's headquarters in Romania.
- Excellent Speed Test Scores. Using a VPN server can significantly decrease your internet speed, but CyberGhost has defied the norm. It has managed to reduce the downloading and uploading speed, surpassing all competing VPN providers.
- Gives Access to Most Streaming Platforms. Streaming platforms have security systems that can detect multiple users logging in from the same IP, indicating the use of VPNs and thus blocking it. CyberGhost can bypass such security and unblocks most platforms for you.
- Free Add-Ons to Browsers. Instead of having to load the app every time, this service lets you add an extension to your browser, free of charge! No need for any identification.
- Keeps You Safe with WireGuard Tunneling. CyberGhost's WireGuard tunneling is available in almost all major operating systems. It gives you near-optimal security without sacrificing much speed. It is one of the three security protocols you can get.
- Accepts Cryptocurrencies. You can purchase the premium version using PayPal and credit cards, as well as for cryptocurrencies. Besides, the CyberGhost VPN service also protects all the transactions that you might do with them.
- Get Your Money Back. If you are not satisfied with your purchase, you can always ask for a full refund. CyberGhost offers a 45-days money-back guarantee that will send you the refund within 5 days of request.
CyberGhost VPN Cons
- Lack of Third-Party Audit. Although the company boasts a plan to complete an audit later this year, CyberGhost is yet to let any third parties examine all its services to see if it is good on the promised features.
- Drops connection. A CyberGhost VPN connection is not faultless, and the signal may get lost sometimes. What is more, I found that the Windows app does not notify you when that happens.
- Not All Platforms are Unblocked. While you may access almost all popular streaming platforms, some of them cannot be unblocked.
CyberGhost VPN Features
This Romanian and German-based privacy network is powered by the latest VPN technology and hosts various features that shame its competitors. It also goes far beyond others with its security, such as a kill switch, connection logs reports, etc., which justifies its hefty price tag.
Getting started with CyberGhost is a breeze. Once you’ve signed up for an account you are prompted to download and install the VPN client (desktop and/or mobile clients)
Security and Privacy
Let me just address this one before diving into other details. Because let us be honest, these are what scares are most and are the primary reasons for using VPNs.
CyberGhost has three VPN protocols, and you can customize the settings the way you want. While the app would automatically select the best VPN protocol for you, you can change it to your preferred one at any time.
If you need fast speeds, this protocol may be the best way to go. It is also the most compatible with mobile devices since it can automatically connect you and protect you when switching data modes. However, a Linux or Android VPN user may have to wait for the features to roll out in their devices.
OpenVPN is all about safety and less about speed. They are constantly updating their VPN software safety features to provide maximum security. And as expected, the speed takes a toll.
While most major browsers come with this protocol, you need to set it up in macOS manually. And unfortunately, iOS app users need to sit out on this.
WireGuard gives you the best of both. While it may not be on par with IKEv2, it is still excellent and performs significantly better than OpenVPN.
WireGuard provides the optimal conditions for your major internet surfing and activities. And luckily for users with major operating systems, you can use this protocol right from the get-go.
If you want to change the protocols, just go to settings on the bottom-left and click on the tab for CyberGhost VPN. Then, you can select any of the options from the drop-down menu.
If you cannot trust your VPN to protect your privacy and mask your online activities, there is no point in getting one. After all, this is the main reason they are used anyways.
With CyberGhost, you can expect your IP address, browsing history, DNS queries, bandwidth, and location to be completely private and hidden when you connect to the CyberGhost server. The company has no record of your identity or activities and only collects the VPN connection attempts in clusters.
Since most of their users may not understand all this technical jargon, it would be better for them and their users' relationship to produce a simplified version.
Country of Jurisdiction
It is essential to know the jurisdiction of the country your VPN company is based in to understand how it functions legally. CyberGhost is headquartered in Bucharest, Romania, and must abide the Romanian Law.
However, it is to be noted that since the VPN service does not house any personal data, they are not legally bound to respond to legal requests for information. You can find further information on this on their quarterly transparency reports on the CyberGhost website.
Its parent company Kape Technologies PLC is also the owner of Express VPN and Private Internet Access VPN. The former is one of the best VPN services there is and is CyberGhost's strongest competitor.
To stop your Internet Service Providers from making DNS requests and use IPv6 traffic to see what you are doing, you can rely on CyberGhost's DNS and IP leak protection to shield it for you. It protects not only your browser extensions but also the apps you might have been running.
CyberGhost hides your actual IP address from all the sites while routing all the DNS requests through its servers. There is no need to manually turn them on as it gets enabled during the installation.
I tested it on 6 different VPN servers across all the continents and, to my surprise, found no faults and leaks in it.
Here is the test result using the Windows VPN client (no DNS leaks):
CyberGhost is like Fort Knox when it comes to keeping your data safe. Well, not exactly, but with its 256-bit encryption, which is the highest, there is, a hacker would think twice before trying to intercept your data.
Even if they did, it would take them a long, long while before they could crack a single piece. And if they somehow manage to do it, your data would be completely illegible to comprehend.
CyberGhost also employs a Perfect Forward Secrecy feature to kick things up a notch, which regularly changes the encryption and decryption key.
Speed and Performance
These two aspects are just as important as the first two since you do not want your internet slowing down in the middle of things. I tested out the three protocols during different times of the day, and the result seemed pretty consistent.
As with any other VPN service provider, the upload rate of CyberGhost plummeted with this protocol. It went up by nearly 80% on average. Users may not be severely affected by this as users do not tend to upload data regularly.
On the other hand, the average download speeds were lower than WireGuard but still somewhat balanced.
If you plan on downloading a lot of content, it is best to stay away from the UDP setting. The average download speed is lower than the other two options, hovering at more than 60% drop-off.
With the TCP mode, you get an even slower speed. With over 70% and 85% drop-off for download and upload speed, respectively, some people may be put off with these drastic numbers. However, for a tunneling protocol, these numbers are pretty good.
This protocol should be your go-to option for downloading, which has a decent 32% drop-off rate. The upload rate is also lower than the other two, which is a nice feature to have, even if it is not always required.
I went in with the impression that the farther I was from the servers, the worse my connection speeds would be. And I was somewhat proven right, but there were also some inconsistencies along the way. A few servers surprised me with their moderate speed even though they were not located far.
However, it would be silly not to choose a nearby location to ensure the best speed. You can also opt for the Best Server Location feature, which would automatically calculate and locate the optimal server for you.
Even if the speed gets reduced slightly, these specialized servers will ensure you have enough juice to do all your online activities without a hitch.
CyberGhost VPN Speed Test Results
For this CyberGhost VPN review, I ran speed tests with servers in the United States, United Kingdom, Australia, and Singapore. All tests were conducted on the official Windows VPN client and tested on Google’s Internet speed test tool.
First, I tested servers in the United States. Here was a CyberGhost server in Los Angeles at about 27 Mbps.
Next, I tested a CyberGhost server in London UK, and the speeds were slightly worse at 15.5 Mbps.
The third CyberGhost VPN server I tested in Sydney Australia and it gave me a good download speed of 30 Mbps.
For my final CyberGhost VPN speed test, I connected to a server in Singapore. The results were “okay” good at around 22 Mbps.
CyberGhost isn’t the fastest VPN I have tested. But it is definitely above the industry average.
Streaming, Torrenting, and Gaming
You may be delighted to hear that with CyberGhost's specialized servers for specific activities, you can easily go on with your activities without a hitch.
Most streaming site services like Netflix and BBC iPlayer have heavy geo-restrictions to block VPN traffic. But to my utter surprise, I started streaming Netflix USA from the very first try. Even Amazon Prime, which is heavily guarded, started working in one attempt.
To get the optimized and dedicated streaming servers, you need to select the “For Streaming” tab on the left-side menu. They would give you the best speed. However, standard servers do the job well most of the time. Except for a little buffering during the initial loading, it works smoothly during the rest of the time.
I got more than enough speed to stream content in HD across all of Netflix's local libraries. But it also depends on the traffic, which may be the reason the US site was slightly slower than the others.
With access to over 35+ streaming services, it may seem like CyberGhost can do it all. But that is not the case. If you want to watch Sky TV or DAZN or catch up on Channel4, then I am afraid you will have to be disappointed.
Use a VPN to Securely Access Streaming Services
|Amazon Prime Video||Antena 3||Apple tv+|
|BBC iPlayer||beIN Sports||Canal+|
|HBO (Max, Now & Go)||Hotstar|
|Kodi||Locast||Netflix (US, UK)|
|Now TV||ORF TV||Peacock|
|Rakuten Viki||Showtime||Sky Go|
CyberGhost may not be the perfect VPN for gaming, but it is not terrible. It runs online games from local serves quite well, even if it is not optimized.
But as for the remote ones, most gamers would get immediately frustrated while playing on them. It takes forever for commands to register, and the video and audio quality is terrible.
And the farther the optimized gaming servers were, the more disastrous the quality became. The textures looked like a two-year-old’s scribble, and I could not take more than a couple of steps before the game crashed.
Unlike CyberGhost's optimized servers for streaming, the dedicated gaming servers were subpar.
Just like the other two, CyberGhost goes up and beyond for their torrenting. You can use any one of the 61 specialized servers right from the “For Torrenting” tab in the settings menu.
These torrenting servers are designed to keep you anonymous and out of sight while maintaining high-speed P2P file sharing. And all the while, it uses its military-grade encryption and a strict no-logs policy to ensure no information that can be traced back to you is stored.
But it does not support port forwarding, which a lot of people use to boost their download speeds while torrenting. This is because port forwarding can be a risk to your security, so CyberGhost has designed its servers to work without it.
With a single CyberGhost subscription, you can get seven simultaneous connections for both desktop and mobile apps. This kind of works like a family plan, perfect for a household with many gadgets.
The list of operating systems compatible with CyberGhost protocols is quite impressive. You can run WireGuard across almost all major operating systems, such as Fire Stick TV, Android, iOS, Linux, macOS, Windows, etc.
It is mostly the same for OpenVPN, except macOS. IKEv2, however, is on the same plane as WireGuard.
iOS and Android Apps
The CyberGhost app for mobiles is the same as desktop apps. But there might be some features missing. You can get the ad-blocker and split tunneling on Android but not on iOS. Fortunately, both mobile apps come with an automatic kill switch and leak protection.
On iOS devices, you may be able to block pop-ups, but you need to download a Private Browser add-on for that.
Here are the 3 main things you can do with CyberGhost VPN for iOS or Android:
- Automate your Wi-Fi protection. Set up CyberGhost to automatically protect your data every time you connect to a network.
- Encrypt your data with one-click connect. Shop and make online payments safely through our heavily encrypted VPN tunnel.
- Enjoy uninterrupted privacy protection. Stream, surf and secure your data around the clock, as you move across networks.
VPN Server Locations
I already talked about how impressive CyberGhost's optimized server size is on a global scale. You get an abundance of choices to pick the perfect server from and spoof your location.
Recently, CyberGhost's servers spread in a little over 90 countries. Of the existing 7000, most of them lie in the US and UK, while the rest of the virtual servers are spread over other continents. CyberGhost avoids countries with strict internet policies since they are extremely difficult to bypass through.
Unlike other VPN services, CyberGhost is quite transparent about its operations, such as its virtual server locations. This network service has listed all of its server locations to indicate how your data is being handled to avoid suspicions of data mining and privacy breach.
I already talked a little about using Netflix's local libraries across multiple continents. And except for a few exceptions, it was smooth sailing for almost all of them.
This might be because I have an above-average base connection speed which is still sufficient to stream HD content at a 75% drop. But this rate will be drastic for you if you have lower internet speed, which would entail some serious video lags and loading time.
CyberGhost also offers a fair share of nearby servers, whose performance completely outshines the remote ones.
Optimized and Standard Servers
Optimized servers are the perfect way to go if you want to enjoy your entertainment time without slow internet pushing you to the brink of insanity. They provide you with a 15% faster speed.
If all these privacy features are not enough to satiate you, CyberGhost goes the extra mile with their NoSpy Servers. They are situated in the company's private data center in Romania and can only be accessed by their team.
All the hardware has been updated, along with the provision of dedicated uplinks to maintain their premium services. No third parties and intermediaries will step in and steal your data.
It does make your speed slow, even though the CyberGhost VPN app claims to do the opposite. But for this extra bit of privacy, this little trouble seems to be negligible.
The only downside is that you need to commit to at least a one-year or longer plan. But if you compare the annual plans with the monthly, the former is more economical and feasible in the long run.
If you are interested in the NoSpy servers, you can enter them from the most web and mobile browsers.
Dedicated IP Address and Servers
CyberGhost assigns dedicated IP addresses to better spoof your static IP address without letting anybody know you are using VPN. Having a specific address can prevent creating suspicion during online banking and trading. If you run a business, it can also make it easier for others to find your site.
Since you will be mostly logging in from the same server, it will be harder for streaming platforms to detect your movements and block you. But if you want to use these servers, you might have to sacrifice a little speed.
Of course, other features may not be significant but can make your user experience much smoother.
Ad-blocker and Other Toggles
This service offers malware and ad-blocking, although it is unable to route the traffic through Tor. There is a Block Content toggle that aims to get rid of trackers and other malicious activities.
But this feature is not sufficient to be used alone. It may block a few pop-ups, but not in-stream ads or other on-page ads.
From the privacy setting, you can also use the toggles to eliminate any possible DNS leaks. Besides, there is also a kill switch that blocks your computer from transmitting data in case the connection is interrupted.
Smart Rules and Split Tunnelling
If you want to customize your CyberGhost VPN settings, you can do so in the Smart Rules panel. This would change how your VPN loads up, what it connects with and how it should handle things in the future. Once you set it up, you can relax and need not bother with it again.
There is also an Exceptions tab in this panel that allows split tunneling. Here, you can designate specific URLs to decide which traffic passes through your regular internet connection. This is necessary to avoid banks and other streaming apps from flagging you down.
CyberGhost Security Suite
The Security Suite for Windows is an additional plan that you can purchase along with your service subscription. It includes Intego antivirus protection, a Privacy Guard tool, and a Security Updater.
- Antivirus – Stay safe with around the clock protection
- Privacy Guard – Take full control of your Windows settings
- Security Updater – Immediately spot outdated apps
The Privacy Guard tool is efficient at keeping your private and financial data safe from Microsoft. And the security updater does a fine job of reminding you when your apps need updating.
Since Intego has always sourced for Mac, there was a little skepticism about them creating one for the CyberGhost Windows app. This is because it was lagging in performance while detecting malware for Windows during external testing.
However, they have updated the software since then, and I have yet to test the efficacy of the suite.
You can use this feature if you have a Windows 7 or onwards. But it needs to be purchased with an extra charge of $5.99/month along with the service subscription. The final pricing may change depending on the duration of your subscription.
With this feature, your CyberGhost VPN automatically launches whenever you connect with public WiFi. This is a spectacular feature as WiFi hotspots are prone to get hacked, and it would keep you safe even if you forget.
Secret Photo Vault
This app is only enabled on iOS systems and phones, which allows you to hide your visual contents with a password. You can either use a PIN or biometric authentication.
If anybody tries to break in, it will send you a report right away. Also, it has a fake password feature as an added layer of protection.
We all love a good password manager, and I was hoping CyberGhost's to be the same. You should consider it as a nice to-have add-on with an additional charge when subscribing. Although it works pretty well, spending money on this seems like a waste when you get the same features on other premium password managers for free.
CyberGhost's browser extensions are completely devoid of charges for Firefox and Chrome. You can install them like you would with any other extension. But remember, these extensions only provide you protection when you are in the browser.
They come with features like anonymous browsing, WebRTC leak protection, tracking blocks, malware blockers, etc. but no kill switch.
- Unlimited password storage
- Cross-platform access to your credentials
- Securely store your notes
- Auto-save & auto-fill function
CyberGhost has 24/7 live chat customer support available in multiple languages. You can make several inquiries, and they would reply with helpful answers within minutes.
If you need a more extensive answer that requires some investigation, you should check your mail inbox for more details. They will continue conversing with you until your problem is solved.
CyberGhost Pricing Plans
CyberGhost offers 3 different packages with different price tiers. If you are unwilling to commit to a plan yet, you can sign up for their 1-day free trial to test it out.
Here is the pricing tier for their plans:
The bi-annual plan is the most affordable of them all in the long run. You also get NoSpy severs with that plan only.
The company accepts payments of most methods, including cryptocurrency. They do not take cash, though, which is a bummer since it would help in remaining anonymous.
If you go ahead with a package but then decide it is not for you, then do not worry. There is a 45-day money-back guarantee that lets you ask for a refund. You only get this timeframe for the longer packages and get only 15 days with the 1-month plan.
All you need to do is contact the team via their live support, and you can get your money back with 5-10 working days.
Frequently Asked Questions
What is CyberGhost?
CyberGhost is a VPN service provider that hides your IP address and reroutes your internet traffic through an encrypted VPN tunnel from more than 5,600 servers in 90 countries.
How many devices can I connect with CyberGhost?
Unlike other VPN networks, which allow 5 simultaneous connections at most, CyberGhost lets you use up to 7 devices with just one account. However, if you install the app on your router, any device connected through that will automatically go incognito.
Can my ISP trace me while using CyberGhost?
Nobody, not even your Internet Service Provider, can view your online activity or who you are while using CyberGhost. Any DNS requests or IPv6 traffic will be denied or rerouted, and your IP address will be hidden. CyberGhost is also not legally bound to hand out your information.
Will my payment info be logged?
CyberGhost VPN will not store any of your financial information or your identity. It will not even know who bought the subscription, and all your financial data will be stored with a respective third-party seller.
How can I test if CyberGhost VPN works?
There are different tests available on the internet that you can take. You can either take a privacy test, speed tests, an IP leak test or a DNS Leak protection test and follow the tutorials from the CyberGhost support page to follow the right steps.
Can I use split-tunneling with my Android app?
Once you download the app, go to settings, then VPN, and select the App tunnel feature. It will show ALL apps by default, but you can change it by tapping into the “Protect all application” and then “Customer rules.” Just check and uncheck the boxes, and you will be good to go.
Where do I get my activation key?
All you need is your username and password, no activation key. Your account will be automatically updated after the payment process using the same account details.
Does CyberGhost work in China and UAE?
Due to the strict internet regulations and data retention laws of China and the United Arab Emirates, CyberGhost does not work there.
CyberGhost Review: Summary
CyberGhost is a reliable VPN that offers one of the largest server networks there are, with incredible security and protection without compromising speed. You get specified secure core servers for different activities that keep you anonymous and also help unblock content from all around the world.
The monthly plan asks for a hefty price, but the 2-year-old plan seems like a steal. You can sign up for the 1-day trial to test out the waters before committing to a plan.
And if you find yourself regretting it afterward, you can always ask for a refund from customer support and get your money back in full.
Overall, a great and super user-friendly VPN company that lets you enjoy your online activities without having to fear for your security.
Not bad at all
I was an avid user of CyberGhost back in 2020. But came across some streaming problems and that's why switched. Currently, I am using Ivacy. I bought it when I came across TechRadar endorsing its streaming service.
CG might not come with all the whistle and bells, but it does what it promises. I needed a VPN for streaming Netflix USA and Cyberghost does that for me, and at a really cheap price