Should You Store Your Files with Internxt? Review of Security Features & Pricing

in Cloud Storage

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Internxt is a great cloud storage provider when it comes to protecting your privacy and the security of your data. They offer a generous 10GB forever free plan and put user-friendliness as the central focus of their desktop and mobile apps. This Internxt review gives you all the information you need to know before signing up!

Internxt Review Summary (TL;DR)
Rating
Price from
From $5.49/month (Lifetime plans from $599)
Cloud Storage
10 GB – 10 TB (10 GB of free storage)
Jurisdiction
Spain
Encryption
AES-256. End-to-end encryption and zero-knowledge privacy. Two-factor authentication
E2EE
Yes End-to-end encryption (E2EE)
Customer Support
24/7 live chat and email support
Refund Policy
30-day money-back guarantee
Supported Platforms
Windows, Mac, Linux, iOS, Android
Features
Generous free plan. Lifetime plans. End-to-end encryption. Internxt Drive, Photos & Send. Free file virus scan
Current Deal
Get 50% off all lifetime plans

Key Takeaways:

Internxt has a user-friendly interface, good customer support, and reasonably priced plans, especially for the 2TB individual plan starting at $5.49/month.

The platform provides great security and privacy features, with apps to access files from any device and lifetime plans available for a one-time payment of $599.

Some cons of Internxt include a lack of collaboration and productivity features, no file versioning, and limited third-party app integration.

Pros and Cons

Internxt Pros

  • Easy to use, well-designed, and user-friendly interface
  • Good customer support
  • Reasonably priced plans, especially the 2TB individual plan
  • Great security and privacy features
  • Apps to access your files from any device
  • Lifetime plans for a one-time payment of $599

Internxt Cons

  • Lacking collaboration and productivity features
  • No file versioning
  • Limited third-party apps integration

Internxt was founded in 2020, and even though it’s a newcomer to the cloud storage scene, it’s already building a loyal following. The company boasts over a million users worldwide and more than 30 awards and recognitions in the field.

Get 25% off using WSR25
Internxt Cloud Storage
From $5.49/month

Cloud storage with excellent security and privacy features for all your files and photos. Lifetime plans for a one-time payment of $599. Use WSR25 on checkout and get 25% off on all plans.

When it comes to collaboration and productivity features, Internxt definitely isn’t the flashiest option on the market. However, what they lack in certain features they make up for with a strong commitment to keeping your data safe.

If you’re looking for a cloud storage provider that takes privacy and security seriously, Internxt is a top competitor.

Read on to find out where Internxt stands out from the competition, as well as where it falls short.

internxt homepage

TL;DR

Internxt is a great cloud storage provider when it comes to protecting your privacy and the security of your data. They offer a generous 10GB forever free plan and put user-friendliness as the central focus of their desktop and mobile apps. 

However, this is a bare minimum cloud storage provider. There are no third-party integrations or collaboration features, while there are extremely limited sharing options and sync settings. With Internxt, what you see is what you get: a secure place to store your data in the cloud, and not much more.

Plans and Pricing

Internxt offers a decently generous 10GB of free space when you sign up, with no strings attached.

If you are looking to upgrade to more space, Internxt has plans for both individuals and businesses:

Internxt Individual Plans

  • 200 GB Plan – $5.49/month or $49.99/year
  • 2 TB Plan – $10.99/month or $119.99/year or $599 for life
  • 5 TB Plan – $22.99/month or $229.99/year or $1,099 for life
  • 10 TB Plan – $34.99/month or $349.99/year or $1,599 for life

Internxt Business Plans

Internxt’s pricing for their business plans is a bit more complicated because both the price and the amount of space offered are listed as being per user, but most of the plans require a minimum number of users.

For example, the cheapest business plan is listed as $3.49 per user, per month, but it stipulates a minimum of 2 users. So, the actual price per month is going to be at least $7.50.

200GB Per User Plan

  • $3.49 per user, per month (billed at $83.76/year)
  • Minimum of 2 users

2TB Per User Plan

  • $8.99 per user, per month (billed at $215.76/year)
  • Minimum of 2 users

20TB Per User Plan

  • $93.99 per user, per month (billed at $2255.76/year)
  • Minimum of 2 users

All of Internxt’s plans come with a 30-day money-back guarantee, encrypted file storage and sharing, and access from all your devices.

Despite their somewhat confusing prices, the best deal Internxt offers is their individual 2TB plan for $107.88/year. 2TB is a lot of space, and the price is very reasonable.

Internxt Lifetime plans

internxt lifetime cloud storage pricing

Internxt now offers lifetime cloud storage plans, meaning you pay a one-time fee for access to cloud storage:

  • 2TB for life: $599 (one-time payment)
  • 5TB for life: $1,099 (one-time payment)
  • 10TB for life: $1,599 (one-time payment)

Note: Internxt’s website lists all of its prices in euros. I’ve converted the prices to USD based on the conversion rate at the time of writing, which means that the prices are subject to change slightly depending on the day.

Key Features

Unfortunately, Internxt falls short when it comes to features. This could be because they’re a relatively new cloud storage provider and intend to expand in the future, and I have to hope that’s the case.

At the moment there are no third-party integrations, which puts Internxt noticeably behind cloud storage providers like Box.com. There are also no media players or built-in file reviews. 

However, that doesn’t mean that it’s necessarily a bad option for your cloud storage needs. There are a few areas where Internxt goes above and beyond, which I’ll explore below.

Security and Privacy

internxt security and privacy

Now for the good news: when it comes to security and privacy, Internxt does a great job.

Internxt uses what their website refers to as “military-grade encryption,” by which they mean AES 256-bit encryption. This is a super-secure encryption protocol that’s extremely difficult for hackers to crack. 

They use end-to-end encryption that scrambles and disguises your data before it ever leaves your device, keeping it safe from prying eyes at every stage of the uploading and storage process.

In addition to airtight encryption protocols, Internxt also employs a unique method for keeping your data safe. It divides your data into fragments and stores it spread out across several different servers in different countries. 

Thanks to the physical distance between the servers, it would be almost impossible for all your data to be lost in one attack or incident. As a final security measure, it secures these servers using blockchain technology. 

In terms of privacy, Internxt allows users to enable two-factor authentication. They’re also a zero-knowledge provider, which means the company can never see or access your data.

Internxt’s servers are primarily located in European countries such as Germany, France, and Finland, all of which have strict laws regarding privacy that Internxt (and all companies with servers in the European Union) are forced to comply with. 

As a general rule of thumb, choosing a cloud storage provider with servers in an EU country or in Switzerland (which has some of the strictest laws regarding internet privacy in the world) is a good way to ensure that your data will be safe. Other EU or Swiss-based cloud storage providers include pCloud, Sync.com, and Icedrive.

Desktop and Mobile Apps

In its own words, Internxt claims that it is “shaping the technology we would love to use in the future, led by security, privacy, and user-centered design.” They’ve certainly met this goal when it comes to security and privacy, but what about user-centered design?

As it turns out, Internxt has delivered on this promise, too. Internxt offers desktop and mobile apps for cloud storage, meaning you can access your data from pretty much any of your devices.

Like most cloud storage providers, Internxt’s desktop app creates a sync folder on your computer after you’ve downloaded it. 

internxt desktop app

Simply drag-and-drop files into the sync folder, and they’ll be immediately uploaded to the cloud. If you go to the settings menu in the sync folder, you can choose between “full sync” and “upload only,” as well as a few other specifications. 

sync folder

Although this is a fairly user-friendly and intuitive setup, Internxt’s sync folder is missing some features offered by other providers, including a context menu option, meaning you can’t share files stored in the sync folder directly from your desktop.

Internxt’s mobile app is compatible with Android and iOS devices, and it functions very similarly to the desktop app. You can click on the sync folder to easily access your uploaded files.

From the mobile app, you can download files already stored in the cloud or upload more files, and you can create links to share files with others directly from the app, something you can’t do with the desktop app.

In short, what the desktop and mobile apps lack in extra features, they try to make up for in intuitive, user-centered design.

But beyond that, there’s not much else. Internxt is simple and easy to use but not the best option for cloud storage pros (or anyone) looking for a wide range of features.

Syncing, File Sharing, and Backups

internxt cloud storage

Unfortunately, Internxt’s options for syncing, file sharing, and backups are pretty sparse.

Users can upload files to the cloud (the bare minimum for any cloud storage solution) and share files with other users, albeit without any ability to make adjustments to the links beyond setting a download limit (a specific number of times the link will be valid).

You can also select specific folders to be backed up to the cloud at certain intervals.

There is no file versioning or deleted file retention, features that have largely become standard in the field but are noticeably absent with Internxt. This means that if your data somehow gets corrupted, or you simply need to see a previous version of a file or document, you’re out of luck.

Overall, Internxt has a lot of room for improvement in the areas of file sharing and collaboration. If you’re planning to use the files in your cloud storage regularly for work, you’d be better off with an option like Box.com.

Free Storage

Internxt is generous with its free cloud storage, offering a 10GB “forever free” plan with no strings attached.

Best of all, unlike some other cloud storage providers, all of the benefits and features included with the paid plans are also included in the free plan. If 10GB is all you need, you’re free to use it for as long as you want without paying a cent.

Customer Service

Internxt proudly claims to be a customer-centered company, and its customer service reflects this commitment. They offer a knowledge base on their website that includes an email address you can use to get help with any problem you’re experiencing.

In addition to email support, Internxt offers 24/7 live chat support if you need help immediately and can’t wait for an email response.

Although they don’t offer phone support, this is in line with a general trend in the industry away from phone support towards 24/7 live chat, and users are unlikely to miss it given how helpful Internxt’s email and live chat support is.

Internxt Products

Internxt offers two cloud storage products at the moment, with a third released in late 2022.

Internxt Drive

Internxt Drive is Internxt’s primary cloud storage solution; in other words, what most of my review has been focused on. On their website, Internxt emphasizes Drive’s airtight encryption and easy-to-use, intuitive interface, which is indeed its strongest features.

Internxt Drive offers a decently wide range of plans, with storage space ranging from 10GB of free space to an impressive 20TB of space for around $200 per month (see the “Plans and Pricing” section above for more details). 

The best deal Internxt offers is its 2TB Individual plan for only $9.79/month (billed yearly at $117.43).

Internxt Photos

internxt photos

Internxt Photos is a cloud storage solution specifically for photos and image files. With Photos, you can store your precious images safely in the cloud and view them any time you want from any device.

Internxt Photos’ gallery is as easy to use as Internxt Drive and comes with a setup tutorial (although given how simple it is, it probably won’t be necessary). You can view your photos in high resolution from the gallery, as well as download them and send shareable links. You can even adjust the settings on each link to specify the number of times your photo file can be downloaded or shared.

Beyond that, there’s not much that you can do with Photos. Cloud storage solutions like Flickr Pro and Google Photos offer more versatility and even come with editing tools.

Internxt Send

Send is Internxt’s newest app, which will provide a secure way to send and share documents online. Send is not available yet, but is set to launch at the end of 2022. 

The company hasn’t released much information about Send yet, but they have said it will be free to use for anyone who has an Internxt account – no additional purchases necessary.

Questions & Answers

Our Verdict ⭐

Internxt has a lot of room for improvement, but that doesn’t mean there isn’t a lot to love here, too. Its lack of third-party integration and extremely limited collaboration and file sharing features are disappointing, and I’ll be looking to see if the company will improve upon these shortcomings in the future.

Get 25% off using WSR25
Internxt Cloud Storage
From $5.49/month

Cloud storage with excellent security and privacy features for all your files and photos. Lifetime plans for a one-time payment of $599. Use WSR25 on checkout and get 25% off on all plans.

On the other hand, Internxt has made it clear that security, privacy, and providing a user-centered experience are key ethical commitments for them, and they don’t disappoint in these areas.

Internxt’s cloud storage goes above and beyond in protecting your data with creative security solutions as well as standard ones, such as end-to-end and AES 256-bit encryption.

If simple and safe is what you’re looking for (and not a lot more), then Internxt is a great option.

Recent Improvements & Updates

Internxt is constantly improving and updating its cloud storage and backup services, expanding its features, and offering more competitive pricing and specialized services for its users. Here are the most recent updates (as of June 2024):

  • Security Audit by Securitum:
    • Internxt successfully passed an independent security audit conducted by Securitum, a European company specializing in ethical hacking and penetration testing. This audit certified Internxt’s security features and platform against hacking, reinforcing its commitment to user security.
  • Internxt Drive Improvements:
    • The desktop app for Internxt Drive is now on Version 2, offering a faster, more stable experience with features like an increased file upload limit (from 10GB to 20GB), PayPal integration, enhanced media streaming, and a dark mode option.
    • Collaborative features have been added, allowing users to invite others for file and folder sharing.
  • Account Management Features:
    • New functionalities have been introduced to allow users to edit their email and billing details associated with their Internxt account.
    • A backup key option for account recovery has been included, aiding users who forget their passwords without compromising file security.
  • Language Support:
    • Internxt has expanded its accessibility by making its service available in multiple languages including Chinese, Russian, French, German, Italian, and Spanish.
  • New Privacy Tools and Resources:
    • Internxt Library: Free eBooks with tips, tutorials, and resources to help secure online privacy.
    • Password Generator: A tool for creating secure passwords.
    • Temporary Email Service: Provides disposable email addresses for anonymity.
    • Virus Scanner: A tool to scan for viruses before they harm devices.
    • Password Checker: A utility to evaluate the strength of passwords.

Reviewing Internxt: Our Methodology

Choosing the right cloud storage isn’t just about following trends; it’s about finding what genuinely works for you. Here’s our hands-on, no-nonsense methodology for reviewing cloud storage services:

Signing Up Ourselves

  • First-Hand Experience: We create our own accounts, going through the same process you would to understand each service’s setup and beginner friendliness.

Performance Testing: The Nitty-Gritty

  • Upload/Download Speeds: We test these in various conditions to evaluate real-world performance.
  • File Sharing Speeds: We assess how quickly and efficiently each service shares files between users, an often overlooked but crucial aspect.
  • Handling Different File Types: We upload and download diverse file types and sizes to gauge service versatility.

Customer Support: Real-World Interaction

  • Testing Response and Effectiveness: We engage with customer support, posing real issues to evaluate their problem-solving capabilities, and the time it takes to get a reply.

Security: Delving Deeper

  • Encryption and Data Protection: We examine their use of encryption, focusing on client-side options for enhanced security.
  • Privacy Policies: Our analysis includes reviewing their privacy practices, especially regarding data logging.
  • Data Recovery Options: We test how effective their recovery features are in the event of data loss.

Cost Analysis: Value for Money

  • Pricing Structure: We compare the cost against the features offered, evaluating both monthly and annual plans.
  • Lifetime Cloud Storage Deals: We specifically look for and assess the value of lifetime storage options, a significant factor for long-term planning.
  • Evaluating Free Storage: We explore the viability and limitations of free storage offerings, understanding their role in the overall value proposition.

Feature Deep-Dive: Uncovering Extras

  • Unique Features: We look for features that set each service apart, focusing on functionality and user benefits.
  • Compatibility and Integration: How well does the service integrate with different platforms and ecosystems?
  • Exploring Free Storage Options: We evaluate the quality and limitations of their free storage offerings.

User Experience: Practical Usability

  • Interface and Navigation: We delve into how intuitive and user-friendly their interfaces are.
  • Device Accessibility: We test on various devices to assess accessibility and functionality.

Learn more about our review methodology here.

What

Internxt

Customers Think

the security is great

January 9, 2024

Some features are a bit basic and limited, but it’s definitely a promising option if you are a security-conscious user like me.

Avatar for Quinn
Quinn

Awesome service!

July 25, 2022

I found out about Internxt just recently and I must say I’m really surprised how good the service is. I was a bit skeptical at first but now I just love it. Especially with the recent news about Mega, at least I feel my files are secure with them.

Avatar for Katie Mitchel
Katie Mitchel

A young but promising service

July 3, 2022

I had chance to grab their lifetime promotional offer last year and since then they have improved a lot. Had some glitches but their support was friendly and helpful. For me its an investment and I believe in it.

Avatar for Anay Chitrakar
Anay Chitrakar

File is Secured!

July 1, 2022

You don’t see a lot of cloud storages that doesn’t have any security or privacy issues but with internxt, I had no issues about someone extracting my own data. I recently came from mega, I used it to store my codes and cad designs, but I can never be so sure if my files are truly safe.

Avatar for Rosie
Rosie

Fast and secure

June 13, 2022

Has improved a lot since it launched, it is now fast and secure. I use it every day

Avatar for Brian
Brian

Blockchain-based

June 12, 2022

I began using internxt when I heard that it was ran on a blockchain technology, I am impressed by the progress since the day it was launched, it has improved so much.

Avatar for Jun
Jun

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References

About Author

Matt Ahlgren

Mathias Ahlgren is the CEO and founder of Website Rating, steering a global team of editors and writers. He holds a master's in information science and management. His career pivoted to SEO after early web development experiences during university. With over 15 years in SEO, digital marketing, and web developmens. His focus also includes website security, evidenced by a certificate in Cyber Security. This diverse expertise underpins his leadership at Website Rating.

WSR Team

The "WSR Team" is the collective group of expert editors and writers specializing in technology, internet security, digital marketing, and web development. Passionate about the digital realm, they produce well-researched, insightful, and accessible content. Their commitment to accuracy and clarity makes Website Rating a trusted resource for staying informed in the dynamic digital world.

Shimon Brathwaite

Shimon Brathwaite

Shimon is a seasoned cybersecurity professional and published author of "Cybersecurity Law: Protect Yourself and Your Customers", and writer at Website Rating, primarily focuses on topics related to cloud storage and backup solutions. Additionally, his expertise extends to areas such as VPNs and password managers, where he offers valuable insights and thorough research to guide readers through these important cybersecurity tools.

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