20+ Slack Statistics, Trends & Facts [2024 Update]

in Research

In today’s fast-paced digital world, staying ahead in the game of workplace communication is crucial. That’s where Slack comes in, not just as a tool, but as a revolution! In this blog post, we dive into the most recent stats and trends surrounding Slack, the powerhouse of team collaboration!

So, how popular is Slack with businesses? Here, we take a look at the relevant Slack statistics for 2024 in an attempt to try and answer this question.

If you are unsure about whether Slack’s Premium version is a feasible investment for your business in 2024 and beyond, or just need an overview on Slack before making a transition to it; here are a few highlights comprising the most critical Slack statistics covered in this article for you to work through:

  • Slack hosts over 156,000 users
  • More than 65% of all Fortune 100 companies use Slack for business communication
  • Slack can potentially reduce meetings by 28% and emails by up to 2%
  • Slack users spend a total of 10 hours on the communication platform per week

Our roundup of the 20 Slack statistics and trends can help you get an idea of what to expect once you get started with the insanely popular corporate communications platform.

A 2023 earnings report by Slack reveals that the platform hosts over 200,000 paid users.

Source: Business Wire ^

Slack has come a long way! Slack reportedly had only 50,000 customers in 2019, and the recent reports highlight that this giant business communication platform is now over 200,000 paying customers strong.

Slack’s app directory now holds more than 2,600 apps, including the famous ‘Please Share’ app.

Source: Slack ^

Slack’s app directory hosts around 2,600 business-related apps, including a diverse range of developer tools and productivity boosters. All these apps are known to enhance workflows and business procedures.

Slack’s stock reached new heights in 2023, with a value of $26.5 billion.

Source: Slack ^

Slack took giant leaps in the stock marketing world, reaching the massive figure of $26.5 billion. In 2018, Slack was valued at $7.1 billion.

As of 2023, Slack served more than 20 million active users every day, according to the latest figures.

Source: Business Insider ^

It was reported in the last quarter of 2023 that Slack hosts more than 20 million DAU (daily active users). This number may have increased in the past couple of months, given the rising popularity of the Slack platform in the aftermath of the COVID-19 pandemic and working from home

More than 65% of all Fortune 100 companies use Slack for business communication.

Source: Tech Jury ^

 More and more businesses rely on Slack due to its popularity and accessibility, and Fortune 100 companies are no exception. Reportedly, 65% of all Fortune 100 companies already use Slack to run routine operations.

Slack is used by educational institutes, organizations, and small businesses in more than 150 countries.

Source: Frost ^

Slack holds an immense global outreach. Out of 195 countries in the world, 150 are using Slack applications – an awe-inspiring number, given that the platform launched just a few years ago.

Out of Slack’s 156,000 paid customers, 1080 businesses have annual revenue of more than $100,000.

Source: CRN ^

Slack has some popular brands as its paying customers, including Starbucks, Nordstrom, and Target. Reports suggest that these corporations are generating more than $100,000 in revenue every year.

At the pandemic’s peak, Slack’s usage minutes exceeded the 1 billion limit every weekday.

Source: CNBC ^

In 2020, Slack’s usage statistics indicated that the platform’s usage minutes skyrocketed to more than 1 billion per weekday. The business communication platform has taken on millions of new customers after the pandemic. 

The number of organizations using Slack worldwide is estimated to be more than 600,000.

Source: The Verge ^

2024 stats suggest that Slack applications are used across 600,000 organizations worldwide. Around a hundred thousand organizations (88,000) pay to use Slack, while a significant portion of this number (550,000) prefers the free applications.

Slack can potentially reduce meetings by 28% and emails by up to 2%.

Source: Businesses of Apps ^

Slack is popular among organizations due to innumerable reasons. One of the major reasons for Slack’s recognition among organizations is its claim to eliminating unnecessary emails by 32% and meetings by 28%. 

Slack users spend a total of 10 hours on the communication platform per week.

Source: Kommando Tech ^

An average Slack user spends more than 10 hours/week on the messaging platform. Meanwhile, Slack gets more users during the weekdays. 

With 420,000 Slack users, New York has the largest number of Slack users globally.

Source: Finances Online ^

The number of people using Slack in New York regularly is skyrocketing at a rapid pace. New York currently has the largest number of Slack users, with the approximate number o revolving around 420,000.

7% of corporate employees in the United States say that they use Slack.

Source: Clutch ^

Slack is the most trusted business communication tool in the United States, with over 7% of corporate employees saying they regularly use it.

Slack reports a retention rate of over 90% for its free users.

Source: 10 Beats ^

Figures released in 2024 suggest that Slack maintains a retention rate of 90% for its free online users. For the paying customers, Slack maintains an impressive retention rate of 98%.

Slack users spend 9 hours daily connecting to the service.

Source: Slack ^

According to Slack’s official statistics, Slack users spend around 9 hours as they use the platform, of which 90 minutes comprise active use such as sending messages.

Salesforce acquired Slack for $27.7 billion in 2021.

Source: The Verge ^

In 2021, Salesforce acquired Slack for approximately $28 billion, integrating this popular messaging tool into its comprehensive suite of enterprise software solutions. Salesforce, known for its cloud-based customer relationship management (CRM) software, enhanced its offerings by adding Slack.

Wrap Up

Slack was initially launched in 2013. It started as an internal tool for the company Tiny Speck, which was developing a now-defunct online game. Slack’s rapid growth was notable; it quickly became a leading tool for team communication, especially in tech and startup environments.

Since then, Slack has transformed into a highly dependable business tool with an uptick in paid customers. The COVID-19 pandemic and the subsequent corporate transition to remote work; also helped Slack enhance its user base by offering superior communication, and data sharing that improves organizational work processes.

About Author

Ahsan Zafeer

Ahsan is a writer at Website Rating who covers a broad spectrum of modern technology topics. His articles delve into SaaS, digital marketing, SEO, cybersecurity, and emerging technologies, offering readers comprehensive insights and updates on these rapidly evolving fields.

WSR Team

The "WSR Team" is the collective group of expert editors and writers specializing in technology, internet security, digital marketing, and web development. Passionate about the digital realm, they produce well-researched, insightful, and accessible content. Their commitment to accuracy and clarity makes Website Rating a trusted resource for staying informed in the dynamic digital world.

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