GoDaddy Reviews
Read unbiased GoDaddy reviews from 3,211 verified users to learn if this is the best choice for you. GoDaddy is currently ranked #22 in the web hosting industry with an average star rating of 4.5 and a sentiment score of 60%. Keep reading to learn more.
Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
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Rocket.net | #1 | 95 | 4.8 | 90% | 44 | 3.8% |
Scala Hosting | #2 | 95 | 4.9 | 87% | 81 | 3.9% |
Kinsta | #3 | 95 | 4.9 | 87% | 73 | 3.9% |
MechanicWeb | #4 | 92 | 4.7 | 83% | 15 | 3.6% |
NameHero | #5 | 92 | 4.9 | 74% | 703 | 3.9% |
A2 Hosting | #6 | 91 | 4.8 | 74% | 363 | 3.7% |
WPX Hosting | #7 | 91 | 4.8 | 79% | 51 | 3.6% |
Pressable | #8 | 90 | 4.7 | 77% | 45 | 3.5% |
SiteGround | #9 | 90 | 4.9 | 71% | 2,792 | 4.9% |
GoDaddy | #10 | 83 | 4.5 | 60% | 3,211 | 4.7% |
In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.
GoDaddy Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
GoDaddy Sentiment Overview
GoDaddy customers are most satisfied with Support (85%) and Reliability (73%), while being most critical of Support (50%) and Value (63%).
Reviews by Category
Positive Feedback
We appreciate your patience, and we are here to support you throughout the process.
Godaddy s support is excellent today, i called godaddy customer service to fix a problem with my billing.
Maria, the cx support rep, was extremely helpful in making the proper changes to the billing system.
Negative Feedback
Normally i hate calling customer support because they sometimes make things difficult.
Godaddy pathetic support i have contacted godaddy many times today with my problem.
I am disappointed with the pathetic support, incompetent and uneducated.
Most Recent GoDaddy Reviews
Positive Reviews
Amazing recent Interaction…. My most recent Guide at GoDaddy was Raquel who was amazing, smart, thoughtful and clearly cared. She took the extra time to...
For our 65, 000+ person organization the…. For our 65, 000+ person organization the World Wide Web is not as important as social media anymore...
Being able to speak to a professional that walked me through the process of creating domains and emails and actually did the work for me...
Negative Reviews
terrible speed, horrendous. Website responds next day. Go for a proper real hosting service, not here for sure. Besides, does not allow a lot of...
Liars and thieves avoid at all cost . paid up front for an e-commerce website over £200. I wanted to edit my listings but couldn’t...
Shame on Go Daddy . I have been a customer of Go Daddy since 2019. I am a sole proprietor. I paid for my domain...
The sentiment analysis above has highlighted customer feedback at scale. The GoDaddy review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
Plan Details | Economy $5.99/monthly Renews at $8.99/monthly The Economy plan is designed for individuals or small businesses starting their online journey, offering essential hosting features at an affordable price. It provides a single website hosting option... Best For: The Economy plan is best suited for individuals or small businesses looking to create a simple website without high traffic demands. It is ideal for those who prioritize affordability and basic features over advanced functionalities. No Free Trial 30-day money-back guarantee for annual plans and 48-hour refund for monthly plans. | Deluxe $7.99/monthly Renews at $10.99/monthly The Deluxe plan is tailored for growing businesses or individuals managing multiple websites. It offers increased storage and the ability to host unlimited websites, making it a flexible option for ex... Best For: The Deluxe plan is ideal for businesses or individuals managing multiple websites and requiring more storage and flexibility. It is particularly beneficial for those who expect moderate traffic and need scalability. No Free Trial 30-day money-back guarantee for annual plans and 48-hour refund for monthly plans. | Ultimate $12.99/monthly Renews at $16.99/monthly The Ultimate plan is designed for high-traffic websites and businesses requiring enhanced performance and security. It includes advanced features like a free SSL certificate for the first year and inc... Best For: The Ultimate plan is perfect for businesses or individuals managing high-traffic websites or e-commerce stores. It is ideal for those who prioritize performance and security features. No Free Trial 30-day money-back guarantee for annual plans and 48-hour refund for monthly plans. | Maximum $19.99/monthly Renews at $24.99/monthly The Maximum plan is GoDaddy's most advanced hosting plan, offering enhanced performance and security for businesses with demanding needs. It includes all features of the Ultimate plan plus twice the p... Best For: The Maximum plan is ideal for large businesses, high-traffic e-commerce sites, and users requiring top-tier performance and security. It is perfect for those with demanding hosting needs and a focus on scalability. No Free Trial 30-day money-back guarantee for annual plans and 48-hour refund for monthly plans. |
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Payment & Billing | Payment Methods: Credit Card PayPal Bank Transfer Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Bank Transfer Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Bank Transfer Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Bank Transfer Currencies: USD EUR GBP Billing Cycles: Monthly Annual |
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The Economy plan is designed for individuals or small businesses starting their online journey, offering essential hosting features at an affordable price. It provides a single website hosting option...
What's Included
- 1 website
- 25 GB storage
- Free domain for the first year
- Free email for the first year
- Unmetered bandwidth
- 24/7 customer support
- One-click WordPress install
- Standard performance
What's Not Included
- SSL certificate not included
- Limited storage compared to higher plans
- No advanced backup options
- No dedicated IP address
Hidden Costs
- Renewal price increases after the first term
- Additional cost for advanced security features
Optional Add-ons
- SSL certificate for $94.99/year
- Website backup for $2.99/month
Payment & Billing
Free Extra Features
- Free domain for the first year
- Free email for the first year
The Deluxe plan is tailored for growing businesses or individuals managing multiple websites. It offers increased storage and the ability to host unlimited websites, making it a flexible option for ex...
What's Included
- Unlimited websites
- Unlimited storage
- Free domain for the first year
- Unmetered bandwidth
- 24/7 customer support
- One-click WordPress install
- Standard performance
- Free email for the first year
What's Not Included
- SSL certificate not included
- No dedicated IP address
- No advanced performance features
- Limited backup options
Hidden Costs
- Higher renewal rates
- Additional charges for premium support
Optional Add-ons
- SSL certificate for $94.99/year
- Website backup for $2.99/month
Payment & Billing
Free Extra Features
- Free domain for the first year
- Free email for the first year
The Ultimate plan is designed for high-traffic websites and businesses requiring enhanced performance and security. It includes advanced features like a free SSL certificate for the first year and inc...
What's Included
- Unlimited websites
- Unlimited storage
- Free domain for the first year
- Unmetered bandwidth
- Free SSL certificate for the first year
- Premium DNS
- Increased processing power
- 24/7 customer support
What's Not Included
- Renewal cost for SSL certificate
- No dedicated IP address
- Limited advanced analytics
- No custom server configurations
Hidden Costs
- Renewal rates for SSL certificates
- Additional costs for premium backups
Optional Add-ons
- Advanced security for $9.99/month
- Premium backups for $2.99/month
Payment & Billing
Free Extra Features
- Free domain for the first year
- Free SSL certificate for the first year
The Maximum plan is GoDaddy's most advanced hosting plan, offering enhanced performance and security for businesses with demanding needs. It includes all features of the Ultimate plan plus twice the p...
What's Included
- Unlimited websites
- Unlimited storage
- Free domain for the first year
- Unmetered bandwidth
- Free SSL certificate for the first year
- Premium DNS
- Twice the processing power and memory
- 24/7 customer support
What's Not Included
- Renewal cost for SSL certificate
- No dedicated IP address
- No custom server configurations
- Limited advanced analytics
Hidden Costs
- Renewal rates for SSL certificates
- Additional costs for premium DNS
Optional Add-ons
- Advanced security for $9.99/month
- Premium backups for $2.99/month
Payment & Billing
Free Extra Features
- Free domain for the first year
- Free SSL certificate for the first year
GoDaddy is a solid choice for small businesses and individuals starting their online journey due to its affordable plans and user-friendly tools. However, users with advanced hosting needs or tight budgets should carefully evaluate the renewal costs and feature limitations.
Economy Plan
Total Cost over 3 Years
Optional Add-ons
- SSL certificate for $94.99/year
- Website backup for $2.99/month
Extra Costs not Included
- Renewal price increases after the first term
- Additional cost for advanced security features
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
BluehostBest Match
Bluehost is a popular web hosting provider known for its strong integration with WordPress and beginner-friendly tools. It offers a range of hosting plans tailored to different user needs.
SiteGround
SiteGround is a premium hosting provider known for its excellent performance and customer support. It offers advanced features such as managed WordPress hosting and robust security tools.
HostGator
HostGator is a versatile hosting provider offering a wide range of plans for different user needs, from shared hosting to dedicated servers. It is known for its affordability and scalability.
Choose a hosting plan on the GoDaddy website.
Create an account and provide payment information.
Set up your domain and hosting preferences through the dashboard.
Confusion about hidden costs during checkout.
Difficulty in selecting the right plan for specific needs.
Occasional delays in domain registration processing.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
GoDaddy Pros
- Comprehensive suite of services, including domain registration, hosting, and website building.
- User-friendly interface and dashboard, ideal for beginners.
- 24/7 customer support with responsive and helpful agents.
- Affordable entry-level plans with free domain registration for the first year.
GoDaddy Cons
- High renewal rates compared to initial promotional pricing.
- Limited advanced features in lower-tier plans.
- Occasional downtime reported by users.