GoDaddy Reviews

Read unbiased GoDaddy reviews from 3,211 verified users to learn if this is the best choice for you. GoDaddy is currently ranked #22 in the web hosting industry with an average star rating of 4.5 and a sentiment score of 60%. Keep reading to learn more.

GoDaddy logo
GoDaddy
GoDaddy offers a comprehensive suite of services for businesses and individuals looking to establish an online presence, including domain registration, hosting, and website-building tools. Its user-friendly interface and robust customer support make it ideal for both beginners and experienced users.
Founded
1997
Location
Tempe, United States
Industries
Web Hosting, Small Business Websites, Domain Names, Website Builder
Social Links
TrustScore
83
Excellent TrustScore (out of 0 to 100)
Industry Rank
#22
Out of 29 tracked companies
Industry Standing
27.6%
Growing presence among 29 companies
Sentiment Score
60%
Customer overall sentiment score
Average Rating
4.5
Star rating out of 5
Total Reviews
3,211
Last updated: 2025-01-24 10:21:33
Industry Comparison - Web Hosting
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
Rocket.net#1954.890%44
3.8%
Scala Hosting#2954.987%81
3.9%
Kinsta#3954.987%73
3.9%
MechanicWeb#4924.783%15
3.6%
NameHero#5924.974%703
3.9%
A2 Hosting#6914.874%363
3.7%
WPX Hosting#7914.879%51
3.6%
Pressable#8904.777%45
3.5%
SiteGround#9904.971%2,792
4.9%
GoDaddy#10834.560%3,211
4.7%

In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.

Industry Average Rating
4.4
Industry Average Sentiment
64%
Industry Total Reviews
21,629

GoDaddy Trust Score

0
out of 100
Rating Score (40% weighted)4.5 / 5
Sentiment Score (60% weighted)60%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

GoDaddy Sentiment Overview

Total Reviews
3,211
Positive
84%
2,697 reviews
Neutral
5%
161 reviews
Negative
11%
353 reviews
GoDaddy Customer Reviews

GoDaddy customers are most satisfied with Support (85%) and Reliability (73%), while being most critical of Support (50%) and Value (63%).

Reviews by Category

Positive Feedback

Support

We appreciate your patience, and we are here to support you throughout the process.

Support

Godaddy s support is excellent today, i called godaddy customer service to fix a problem with my billing.

Support

Maria, the cx support rep, was extremely helpful in making the proper changes to the billing system.

Negative Feedback

Support

Normally i hate calling customer support because they sometimes make things difficult.

Support

Godaddy pathetic support i have contacted godaddy many times today with my problem.

Support

I am disappointed with the pathetic support, incompetent and uneducated.

Most Recent GoDaddy Reviews

Positive Reviews

Amazing recent Interaction…. My most recent Guide at GoDaddy was Raquel who was amazing, smart, thoughtful and clearly cared. She took the extra time to...

Scarfmaster

For our 65, 000+ person organization the…. For our 65, 000+ person organization the World Wide Web is not as important as social media anymore...

Capt Shields

Being able to speak to a professional that walked me through the process of creating domains and emails and actually did the work for me...

J connor

Negative Reviews

terrible speed, horrendous. Website responds next day. Go for a proper real hosting service, not here for sure. Besides, does not allow a lot of...

Adam Schlansky

Liars and thieves avoid at all cost . paid up front for an e-commerce website over £200. I wanted to edit my listings but couldn’t...

Miss Emma Taylor

Shame on Go Daddy . I have been a customer of Go Daddy since 2019. I am a sole proprietor. I paid for my domain...

Kit W

The sentiment analysis above has highlighted customer feedback at scale. The GoDaddy review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Industries

Web Hosting
Small Business Websites
Domain Names
Website Builder

Target Audience

Small business owners looking for affordable hosting solutions.
Entrepreneurs and startups aiming to establish an online presence quickly.
Creative professionals such as designers and bloggers seeking customizable website solutions.

Unique Selling Points

Comprehensive service suite that includes domain registration, hosting, and website-building tools in one platform.
Innovative managed WordPress hosting with automatic updates and high-performance optimizations.
Robust security features, including SSL certificates and malware protection, ensuring website safety.
Pricing Plans
Economy
$5.99/monthly
Renews at $8.99/monthly
No Trial
30-day money-back guarantee for annual plans and 48-hour refund for monthly plans.

The Economy plan is designed for individuals or small businesses starting their online journey, offering essential hosting features at an affordable price. It provides a single website hosting option...

Best For:
The Economy plan is best suited for individuals or small businesses looking to create a simple website without high traffic demands. It is ideal for those who prioritize affordability and basic features over advanced functionalities.

What's Included

  • 1 website
  • 25 GB storage
  • Free domain for the first year
  • Free email for the first year
  • Unmetered bandwidth
  • 24/7 customer support
  • One-click WordPress install
  • Standard performance

What's Not Included

  • SSL certificate not included
  • Limited storage compared to higher plans
  • No advanced backup options
  • No dedicated IP address

Hidden Costs

  • Renewal price increases after the first term
  • Additional cost for advanced security features

Optional Add-ons

  • SSL certificate for $94.99/year
  • Website backup for $2.99/month

Payment & Billing

Payment Methods:
Credit Card
PayPal
Bank Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free domain for the first year
  • Free email for the first year
Deluxe
$7.99/monthly
Renews at $10.99/monthly
No Trial
30-day money-back guarantee for annual plans and 48-hour refund for monthly plans.

The Deluxe plan is tailored for growing businesses or individuals managing multiple websites. It offers increased storage and the ability to host unlimited websites, making it a flexible option for ex...

Best For:
The Deluxe plan is ideal for businesses or individuals managing multiple websites and requiring more storage and flexibility. It is particularly beneficial for those who expect moderate traffic and need scalability.

What's Included

  • Unlimited websites
  • Unlimited storage
  • Free domain for the first year
  • Unmetered bandwidth
  • 24/7 customer support
  • One-click WordPress install
  • Standard performance
  • Free email for the first year

What's Not Included

  • SSL certificate not included
  • No dedicated IP address
  • No advanced performance features
  • Limited backup options

Hidden Costs

  • Higher renewal rates
  • Additional charges for premium support

Optional Add-ons

  • SSL certificate for $94.99/year
  • Website backup for $2.99/month

Payment & Billing

Payment Methods:
Credit Card
PayPal
Bank Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free domain for the first year
  • Free email for the first year
Ultimate
$12.99/monthly
Renews at $16.99/monthly
No Trial
30-day money-back guarantee for annual plans and 48-hour refund for monthly plans.

The Ultimate plan is designed for high-traffic websites and businesses requiring enhanced performance and security. It includes advanced features like a free SSL certificate for the first year and inc...

Best For:
The Ultimate plan is perfect for businesses or individuals managing high-traffic websites or e-commerce stores. It is ideal for those who prioritize performance and security features.

What's Included

  • Unlimited websites
  • Unlimited storage
  • Free domain for the first year
  • Unmetered bandwidth
  • Free SSL certificate for the first year
  • Premium DNS
  • Increased processing power
  • 24/7 customer support

What's Not Included

  • Renewal cost for SSL certificate
  • No dedicated IP address
  • Limited advanced analytics
  • No custom server configurations

Hidden Costs

  • Renewal rates for SSL certificates
  • Additional costs for premium backups

Optional Add-ons

  • Advanced security for $9.99/month
  • Premium backups for $2.99/month

Payment & Billing

Payment Methods:
Credit Card
PayPal
Bank Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free domain for the first year
  • Free SSL certificate for the first year
Maximum
$19.99/monthly
Renews at $24.99/monthly
No Trial
30-day money-back guarantee for annual plans and 48-hour refund for monthly plans.

The Maximum plan is GoDaddy's most advanced hosting plan, offering enhanced performance and security for businesses with demanding needs. It includes all features of the Ultimate plan plus twice the p...

Best For:
The Maximum plan is ideal for large businesses, high-traffic e-commerce sites, and users requiring top-tier performance and security. It is perfect for those with demanding hosting needs and a focus on scalability.

What's Included

  • Unlimited websites
  • Unlimited storage
  • Free domain for the first year
  • Unmetered bandwidth
  • Free SSL certificate for the first year
  • Premium DNS
  • Twice the processing power and memory
  • 24/7 customer support

What's Not Included

  • Renewal cost for SSL certificate
  • No dedicated IP address
  • No custom server configurations
  • Limited advanced analytics

Hidden Costs

  • Renewal rates for SSL certificates
  • Additional costs for premium DNS

Optional Add-ons

  • Advanced security for $9.99/month
  • Premium backups for $2.99/month

Payment & Billing

Payment Methods:
Credit Card
PayPal
Bank Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free domain for the first year
  • Free SSL certificate for the first year

GoDaddy is a solid choice for small businesses and individuals starting their online journey due to its affordable plans and user-friendly tools. However, users with advanced hosting needs or tight budgets should carefully evaluate the renewal costs and feature limitations.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Economy Plan

Monthly Cost$6/month

Total Cost over 3 Years

Year 1$72
Year 2$72
Year 3$72
Total after Year 1
$72
Total after Year 2
$144
Total after Year 3
$216

Optional Add-ons

  • SSL certificate for $94.99/year
  • Website backup for $2.99/month

Extra Costs not Included

  • Renewal price increases after the first term
  • Additional cost for advanced security features
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
GoDaddy Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

Bluehost
Best Match

Bluehost is a popular web hosting provider known for its strong integration with WordPress and beginner-friendly tools. It offers a range of hosting plans tailored to different user needs.

Match Score: 0%
Bluehost's pricing is comparable to GoDaddy, but its renewal rates are slightly lower, making it more cost-effective for long-term use.
Key Differences: Bluehost provides free SSL certificates with all plans and offers better WordPress-specific features compared to GoDaddy. However, its customer support is not as highly rated.
When to Choose: Choose Bluehost if you are heavily focused on WordPress and require advanced WordPress-specific features.
When Not to Choose: Avoid Bluehost if you prioritize domain management tools or need highly responsive customer support.
SiteGround

SiteGround is a premium hosting provider known for its excellent performance and customer support. It offers advanced features such as managed WordPress hosting and robust security tools.

Match Score: 0%
SiteGround's pricing is higher than GoDaddy's, but it includes advanced features like daily backups and free SSL certificates.
Key Differences: SiteGround provides faster loading speeds and better uptime guarantees than GoDaddy. However, its plans are more expensive and may not be suitable for budget-conscious users.
When to Choose: Choose SiteGround if performance and reliability are your top priorities and you are willing to pay a premium.
When Not to Choose: Avoid SiteGround if you are on a tight budget or require extensive domain management tools.
HostGator

HostGator is a versatile hosting provider offering a wide range of plans for different user needs, from shared hosting to dedicated servers. It is known for its affordability and scalability.

Match Score: 0%
HostGator's pricing is generally lower than GoDaddy's, especially for shared hosting plans.
Key Differences: HostGator offers more affordable pricing for entry-level plans but lacks some of the advanced features and integrations provided by GoDaddy.
When to Choose: Choose HostGator if you are looking for affordable shared hosting with unlimited storage.
When Not to Choose: Avoid HostGator if you need a user-friendly interface or advanced domain management tools.
User Feedback

Common Praise

GoDaddy's user-friendly interface makes it easy for beginners to set up their websites quickly.
The 24/7 customer support is highly responsive and helpful, especially for troubleshooting technical issues.
The platform's integration of domain registration and hosting simplifies the process for users managing multiple services.

Common Complaints

Renewal prices are significantly higher than initial promotional rates, which can be a surprise for some users.
The lack of advanced features in lower-tier plans limits scalability for growing businesses.
Some users report occasional downtime, which can affect website reliability.

Success Stories

A small business owner successfully launched their e-commerce store using GoDaddy's Deluxe plan, citing the ease of use and scalability as key benefits.
A freelance designer built a portfolio website with the Economy plan and praised the platform's affordability and simplicity.
An entrepreneur used the Ultimate plan to host a high-traffic blog, benefiting from the enhanced performance and free SSL certificate.

Potential Deal Breakers

High renewal rates make it less cost-effective for long-term use.
Limited advanced features in lower-tier plans may not meet the needs of growing businesses.
Occasional downtime can be a concern for users requiring high reliability.
Final Verdict

GoDaddy Pros

  • Comprehensive suite of services, including domain registration, hosting, and website building.
  • User-friendly interface and dashboard, ideal for beginners.
  • 24/7 customer support with responsive and helpful agents.
  • Affordable entry-level plans with free domain registration for the first year.

GoDaddy Cons

  • High renewal rates compared to initial promotional pricing.
  • Limited advanced features in lower-tier plans.
  • Occasional downtime reported by users.

Recommended For:

Not Recommended For:

Frequently Asked Questions