Diving into the web hosting realm, you’ll likely encounter the names WPX Hosting and Nexcess. But which one tops the other? In this article, we’re dissecting WPX Hosting vs Nexcess, exploring their features, performance, pricing, and more. As an industry expert, I’ll provide unbiased insights to aid your decision-making process. Let’s unravel this mystery together.
Overview
Explore our concise comparison of WPX Hosting and Nexcess, two leading web hosting solutions. We’ll assess their performance, features, pricing, and customer support to help you make an informed decision. No filler, just the essential information you need.
Let’s dive in and explore the positives and negatives of these two web hosting firms.
WPX Hosting
Price: From $20.83 per month
Support: 24/7 technical support
Official website: wpx.net
WPX Hosting primarily targets business owners and bloggers seeking fast, reliable, and affordable managed WordPress hosting services.
Nexcess
Price: From $21 per month
Support: 24/7 technical support
Official website: www.nexcess.net
Nexcess primarily targets online businesses and eCommerce platforms seeking reliable, scalable, and secure web hosting solutions.
WPX Hosting's customer support is amazing! They helped me migrate my website from another host and walked me through the entire process. Highly recommended! – Emily
Nexcess' customer support is amazing! They helped me optimize my website's performance and provided excellent advice. Highly recommended! – Sarah
WPX Hosting's managed WordPress hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – David
Nexcess' managed hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – Tom
I love WPX Hosting's focus on speed and efficiency. Their platform is perfect for websites that need to load quickly and handle high traffic. Keep up the great work, WPX Hosting! – Kelly
I was impressed by Nexcess' commitment to sustainability. They offer carbon offsetting and renewable energy credits. Great choice for environmentally conscious web developers! – Rachel
Support Features
This section explores the strengths and weaknesses of the customer support provided by WPX Hosting and Nexcess.
Winner is:
WPX Hosting excels with their 24/7/365 live chat, fast response times, and WordPress-specific expertise, making customer and technical support seamless. Nexcess, while offering 24/7 support, lacks live chat and relies more on ticketing and phone calls. Although Nexcess provides broader platform support, the immediacy and WordPress focus of WPX Hosting's support give it an edge. Thus, in terms of customer support and support channels, WPX Hosting is the overall winner.
WPX Hosting
- 24/7 Live Chat: WPX Hosting offers 24/7 live chat support. This means that you can get help from a support agent at any time of the day or night.
- Ticket System: WPX Hosting also has a ticket system. This is a great way to get help with more complex issues.
- Phone Support: WPX Hosting also offers phone support. This is a great option if you need to speak to a support agent immediately.
- Email Support: You can also contact WPX Hosting via email. This is a great option if you need to provide more detailed information about your issue.
- Social Media Support: WPX Hosting also offers support via social media. You can contact them on Twitter, Facebook, and LinkedIn.
- Onboarding Support: When you first sign up for WPX Hosting, you will receive onboarding support. This is a great way to get started with WPX Hosting and to learn about all of the features that are available.
- Friendly and Knowledgeable Support Agents: WPX Hosting's support agents are known for being friendly and knowledgeable. They are able to help you with a wide range of issues.
- Knowledge base: WPX Hosting has a comprehensive knowledge base. This is a great resource for finding answers to common questions.
- High Response Time: WPX Hosting has a high response time. This means that you will usually get help from a support agent within minutes.
- Free Site Fixes: If your website goes down, WPX Hosting will fix it for free. This is a great way to ensure that your website is always up and running.
Nexcess
- 24/7/365 support: Nexcess offers 24/7/365 support via phone, chat, and email. This means that you can always get help when you need it, no matter what time of day or night it is.
- Responsive support: Nexcess's support team is known for being responsive. This means that you will usually get a response to your support ticket within minutes or hours.
- Thorough support: Nexcess's support team is known for providing thorough support. This means that they will not only help you to resolve your issue, but they will also explain the issue to you so that you can understand it and avoid it in the future.
- Friendly support: Nexcess's support team is known for being friendly and helpful. This means that you can feel confident that you will be treated with respect and that your issue will be resolved in a timely manner.
- Expert support: Nexcess's support team is made up of experts who are familiar with all aspects of web hosting. This means that you can be confident that you will get the help you need, when you need it.
- Knowledge base: Nexcess's knowledge base contains a wealth of information about web hosting. This includes articles, tutorials, and troubleshooting guides.
- Community forum: Nexcess's community forum is a great place to get help from other Nexcess users. You can ask questions, share tips, and collaborate on projects.
- Live webinars: Nexcess offers live webinars on a variety of web hosting topics. These webinars are a great way to learn about web hosting and to get your questions answered.
Technology Features
This section compares the technology features of WPX Hosting vs Nexcess in terms of web server infrastructure, SSD, CDN, caching, and more.
Winner is:
WPX Hosting uses SSD servers with built-in caching and CDN for faster load times, while Nexcess offers a more sophisticated technology stack with cloud-accelerated SSDs, advanced caching, and premium-tier CDN. Nexcess also provides an auto-scaling feature that adjusts resources based on traffic flow. Despite WPX's solid performance, Nexcess's more advanced technology features provide a more tailored, scalable solution, making it the winner in this comparison.
WPX Hosting
- Faster speeds: WPX Hosting is known for its fast loading speeds. This is thanks to their use of high-performance servers, SSD storage, and a custom CDN.
- Free SSL certificates: All WPX Hosting plans come with free SSL certificates. This is important for security and for improving your website's search engine ranking.
- Unlimited site migrations: WPX Hosting will migrate your website to their servers for free. This is a great way to switch hosts without having to worry about losing any data or breaking your website.
- 24/7 support: WPX Hosting offers 24/7 support via live chat, email, and phone. Their support team is known for being knowledgeable and helpful.
- DDoS protection: WPX Hosting protects your website from DDoS attacks. This is a type of attack that can flood your website with traffic, making it unavailable to visitors.
- Automatic backups: WPX Hosting automatically backs up your website every day. This is a great way to protect your data in case of a disaster.
- Malware removal: WPX Hosting will remove malware from your website for free. This is a great way to keep your website safe and secure.
Nexcess
- auto scaling: Nexcess's auto scaling feature automatically deploys more PHP resources during traffic surges, ensuring that your website remains responsive even when it experiences a sudden increase in traffic.
- Cloud acceleration: Nexcess's cloud acceleration feature uses intelligent, dimensional caching to deliver your website's content as quickly as possible to visitors around the world.
- Customizable tech stack: Nexcess allows you to customize your tech stack to meet the specific needs of your website. This includes choosing the operating system, programming language, and other software that your website will use.
- PCI-compliant infrastructure: Nexcess's infrastructure is PCI-compliant, which means that it meets the strict security standards required for websites that handle credit card payments.
- Dev sites and staging: Nexcess allows you to create staging sites, which are copies of your production site that you can use to test changes without affecting your live website.
- 24/7/365 support: Nexcess offers 24/7/365 support via phone, chat, and email.
Security Features
This section looks at the security features of WPX Hosting and Nexcess in terms of firewall, DDoS, malware, and spam protection.
Winner is:
Both WPX Hosting and Nexcess offer robust security features. WPX Hosting stands out with its unlimited free malware removal, DDoS protection, and spam protection. Nexcess, on the other hand, provides advanced firewall, automatic plugin updates, and 24/7 security monitoring. However, WPX's comprehensive and proactive security measures, especially the free malware removal, give it a slight edge over Nexcess. Therefore, in terms of security features, WPX Hosting is the winner in my opinion.
WPX Hosting
- Hybrid DDoS Protection: WPX Hosting uses a combination of hardware and software to protect your website from DDoS attacks.
- Brute-Force Protection: WPX Hosting blocks brute-force attacks, which are attempts to guess your login credentials.
- Daily Malware Scans: WPX Hosting scans your website for malware every day.
- Web Application Firewall (WAF): WPX Hosting uses a WAF to block malicious traffic from reaching your website.
- Daily Backups: WPX Hosting automatically backs up your website every day. This is a great way to protect your data in case of a disaster.
- Malware Removal: WPX Hosting will remove malware from your website for free. This is a great way to keep your website safe and secure.
- IP Allowlisting: You can allowlist specific IP addresses to access your website, which can help to prevent unauthorized access.
- Strong Passwords: WPX Hosting requires strong passwords for all users. This helps to protect your website from unauthorized access.
- WordPress Security Plugins: WPX Hosting recommends and installs security plugins on your website, such as Wordfence and iThemes Security.
- Secure Shell (SSH) Access: WPX Hosting allows you to access your website via SSH, which is a secure way to manage your website.
- 2FA: WPX Hosting supports two-factor authentication (2FA), which adds an extra layer of security to your website.
Nexcess
- Firewall: Nexcess uses a firewall to protect your website from unauthorized access. The firewall blocks malicious traffic and prevents hackers from exploiting security vulnerabilities.
- Malware scanning: Nexcess scans your website for malware on a regular basis. If malware is detected, Nexcess will quarantine the infected files and notify you so that you can take action.
- Daily backups: Nexcess automatically backs up your website daily. This means that if your website is hacked or damaged, you can restore it from a backup.
- DDoS protection: Nexcess offers DDoS protection, which helps to protect your website from distributed denial-of-service (DDoS) attacks. DDoS attacks are designed to overwhelm your website with traffic, making it unavailable to visitors.
- Two-factor authentication: Nexcess allows you to enable two-factor authentication for your account. This adds an extra layer of security to your account by requiring you to enter a code from your phone in addition to your password when you log in.
- Secure login: Nexcess uses secure login to protect your account. This means that your password is encrypted when you enter it, making it more difficult for hackers to steal.
- Secure file transfer: Nexcess uses secure file transfer (SFTP) to transfer files to and from your website. This ensures that your files are encrypted during transfer, making them more difficult for hackers to intercept.
Performance Features
This section looks at the performance, speed, and uptime features of Nexcess and WPX Hosting in terms of caching, SSD storage, CDN, and more.
Winner is:
WPX Hosting shines in speed and performance, employing advanced technologies to deliver lightning-fast load times. Yet, Nexcess takes the crown for reliability, providing robust uptime guarantees and exceptional server stability. While WPX Hosting's speed might impress, Nexcess's well-rounded offering of consistent speed, solid performance, and unwavering reliability makes it my preferred choice. Nexcess wins as it provides an optimal balance to ensure a smooth web hosting experience.
WPX Hosting
- Speed: WPX Hosting is known for its fast loading speeds. This is thanks to their use of high-performance servers, SSD storage, and a custom CDN.
- LiteSpeed Web Server: WPX Hosting uses LiteSpeed web server, which is one of the fastest web servers available.
- SSD Storage: WPX Hosting uses SSD storage, which is much faster than traditional hard drives.
- CDN: WPX Hosting uses a CDN to deliver your website's content from servers that are closer to your visitors. This can improve loading speeds for visitors from all over the world.
- Caching: WPX Hosting uses caching to store static content on your website's servers. This can improve loading speeds by reducing the number of times your website has to fetch static content from the database.
- Gzip Compression: WPX Hosting uses Gzip compression to compress files on your website. This can improve loading speeds by reducing the size of the files that need to be transferred to visitors.
- Minification: WPX Hosting uses minification to remove unnecessary code from your website's files. This can improve loading speeds by reducing the size of the files that need to be transferred to visitors.
- Performance: WPX Hosting offers a variety of features to help improve the performance of your website, such as caching, Gzip compression, and minification.
- Uptime: WPX Hosting guarantees 99.95% uptime. This means that your website should be up and running 99.95% of the time.
Nexcess
- Speed: Nexcess uses a variety of technologies to ensure that your website loads quickly, including:
- Cloud-based hosting: Nexcess's servers are hosted in the cloud, which means that they are able to scale up or down to meet demand. This helps to ensure that your website's performance is not affected by traffic spikes.
- CDN: Nexcess uses a content delivery network (CDN) to cache your website's content on servers that are located closer to your visitors. This helps to improve the loading speed of your website for visitors from all over the world.
- Caching: Nexcess uses caching to store frequently accessed pages in memory. This helps to reduce the number of times that your website needs to access the database, which can improve performance.
- Performance: Nexcess uses a variety of technologies to ensure that your website performs well, including:
- Faster PHP: Nexcess uses a faster version of PHP, which can improve the performance of your website.
- Optimized MySQL: Nexcess uses an optimized version of MySQL, which can improve the performance of your website.
- Premium hardware: Nexcess uses premium hardware, which can help to improve the performance of your website.
- Uptime: Nexcess guarantees an uptime of 99.99%, which means that your website should be available 99.99% of the time.
Pros & Cons
In this section, we’ll be taking a closer look at WPX Hosting and Nexcess, two well-known hosting services. We’ll break down the pros and cons of each, giving you a clear overview of what they offer. So, let’s dive in and explore the ups and downs of these two hosting options.
Winner is:
WPX Hosting offers exceptional speed, affordable plans, and free site migration, but falls short on features compared to the premium service Nexcess. Nexcess provides advanced features like auto-scaling, PCI Compliance, and more plugin options, yet it’s pricier. Both have superb customer support. While WPX is great for beginners or those on a budget, Nexcess' advanced features are more suited for growing businesses. Therefore, Nexcess wins for providing comprehensive, growth-oriented services, despite its higher cost.
WPX Hosting
Pros:
- Fast loading speeds: WPX Hosting is known for its fast loading speeds. This is thanks to their use of high-performance servers, SSD storage, and a custom CDN.
- Excellent customer support: WPX Hosting offers excellent customer support. You can get help from a support agent at any time of the day or night, and the support agents are friendly and knowledgeable.
- Secure: WPX Hosting offers a comprehensive set of security features to help protect your website from a variety of threats.
- Reliable: WPX Hosting guarantees 99.95% uptime. This means that your website should be up and running 99.95% of the time.
- Easy to use: WPX Hosting's control panel is easy to use, even for beginners.
- Affordable: WPX Hosting's pricing is competitive, especially when you consider the features that are included.
Cons:
- Price: WPX Hosting is more expensive than some other hosting providers.
- Limited features: WPX Hosting does not offer as many features as some other hosting providers.
- Dashboard: Some users have found the dashboard to be cluttered and difficult to use.
- No free trial: WPX Hosting does not offer a free trial, so you have to commit to a monthly or yearly plan before you can try it out.
Nexcess
Pros:
- Speed: Nexcess's servers are hosted in the cloud, which means that they are able to scale up or down to meet demand. This helps to ensure that your website's performance is not affected by traffic spikes.
- Performance: Nexcess uses a variety of technologies to ensure that your website performs well, including faster PHP, optimized MySQL, and premium hardware.
- Uptime: Nexcess guarantees an uptime of 99.99%, which means that your website should be available 99.99% of the time.
- Security: Nexcess offers a comprehensive range of security features, including firewall, malware scanning, daily backups, and DDoS protection.
- Customer support: Nexcess offers 24/7/365 support via phone, chat, and email.
- Features: Nexcess offers a wide range of features, including auto scaling, cloud acceleration, dev sites and staging, and premium migrations.
Cons:
- Price: Nexcess's plans can be more expensive than some other web hosting providers.
- Limited features: Some of Nexcess's plans do not include all of the features that are available on other plans.
- No long-term plans: Nexcess does not offer long-term plans, so you will need to renew your plan every year.
- Not beginner-friendly: Nexcess's dashboard can be a bit complex for beginners.
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