WP Engine vs Rocket.net Web Hosting Comparison

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In the vibrant world of web hosting, the question often arises: WP Engine vs Rocket.net – which one takes the lead? As an expert who’s delved deep into various platforms, I’ll be comparing these two renowned hosts. We’ll explore performance, features, pricing, and more, providing a comprehensive view to help you make an informed decision. So, let’s dive into this compelling ‘WP Engine vs Rocket.net’ showdown.

Overview

Explore the head-to-head comparison of WP Engine and Rocket.net: two leading web hosting platforms. Uncover their unique features, performance, pricing, and support, aiding your decision-making process. Harness our expertise to select the perfect fit for your website hosting needs.

Let’s forge ahead and weigh the positives and negatives of these two web hosting businesses.

WP Engine

WP Engine

Price: From $20 per month

Support: 24/7 technical support

Official website: wpengine.com

WP Engine's ideal customers are businesses seeking robust, scalable WordPress hosting solutions, from startups to large enterprises.

Learn more about WP Engine

Rocket.net

Rocket.net

Price: From $25 per month

Support: 24/7 technical support

Official website: rocket.net

Rocket.net's ideal customer is any business or individual seeking fast, secure, and reliable website hosting with stellar customer support.

Learn more about Rocket.net

WP Engine's customer support is outstanding! They helped me resolve a tricky issue with my website's permalinks within minutes. Highly recommended! – Mark

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Rocket.net's customer support is fantastic! They helped me set up my website's email accounts and walked me through the entire process. Highly recommended! – Timothy

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WP Engine's managed WordPress hosting plans offer excellent performance and scalability. Their tech support is always available to assist with any issues. Impressive! – Sarah

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Rocket.net's managed hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – Jessica

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I appreciate WP Engine's commitment to innovation. They're always exploring new ways to improve their platform and provide better service to their customers. Keep up the great work, WP Engine! – Alex

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I love Rocket.net's focus on speed and performance. Their platform is perfect for websites that need to load quickly and efficiently. Keep up the great work, Rocket.net! – James

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Support Features

This section explores the strengths and weaknesses of the customer support provided by WP Engine and Rocket.net.

Winner is:

WP Engine offers 24/7 chat support and phone support, with a dedicated tech and customer support team. Rocket.net provides similar round-the-clock support with a more personalized approach, emphasizing its efficient ticketing system. Both have robust support channels, but Rocket.net edges out with quicker response times and more customized support. Thus, in terms of customer and technical support, Rocket.net has a slight advantage over WP Engine.

WP Engine

WP Engine

  • 24/7 support: WP Engine's support team is available 24/7 to help you with any problems you may have. You can reach them via live chat, phone, or email.
    • Phone support: WP Engine offers phone support for customers who need immediate assistance.
    • Email support: WP Engine offers email support for customers who prefer to communicate in writing.
    • Ticket system: WP Engine uses a ticket system to track customer support requests. This ensures that your requests are handled in a timely and efficient manner.
    • SLA: WP Engine has a Service Level Agreement (SLA) that guarantees a certain level of response time for customer support requests.
  • Knowledge base: WP Engine's knowledge base is a great resource for finding answers to common questions. The knowledge base is searchable and organized by topic, so you can easily find the information you need.
  • Tutorials: WP Engine also offers a variety of tutorials that can help you learn how to use their platform. The tutorials are step-by-step and easy to follow.
  • Community forum: WP Engine has a community forum where you can connect with other WP Engine users and get help from the community. The forum is a great place to ask questions, share tips, and get advice from other WordPress experts.
Rocket.net

Rocket.net

  • 24/7 support: Rocket.net offers 24/7 support from a team of experienced engineers. This means that you can always get help if you need it, no matter what time of day it is.
    • Live chat: Rocket.net offers live chat support, so you can get help quickly and easily.
    • Ticket system: Rocket.net also offers a ticket system, so you can submit a ticket if you need help with something that is not urgent.
    • Rapid response: Rocket.net's support team is known for their rapid response times. They typically respond to tickets within minutes, and they are always available to help you.
    • Expert knowledge: Rocket.net's support team is made up of experienced engineers who are experts in WordPress hosting. They can help you with anything from setting up your website to troubleshooting problems.
    • Friendly and helpful: Rocket.net's support team is known for being friendly and helpful. They are always willing to go the extra mile to help you, and they are always happy to answer your questions.
  • Knowledge base: Rocket.net also has a knowledge base, which is a great resource for finding answers to common questions.
  • Community forum: Rocket.net also has a community forum, where you can ask questions and get help from other users.

Technology Features

This section compares the technology features of WP Engine vs Rocket.net in terms of web server infrastructure, SSD, CDN, caching, and more.

Winner is:

WP Engine offers robust web server infrastructure, advanced caching, SSD storage, and a CDN. Its infrastructure is optimized for WordPress, ensuring high performance. Rocket.net also provides an optimized server environment, but it goes a step further with built-in website security features, including malware patching and web application firewalls. Both offer SSD storage and use CDNs for fast content delivery. However, Rocket.net's edge in security gives it a slight advantage. So, in this head-to-head, Rocket.net takes the win for me.

WP Engine

WP Engine

  • Managed WordPress hosting: WP Engine takes care of all the technical aspects of running a WordPress website, so you can focus on creating great content. This includes things like: Automatic WordPress updates, Security and malware protection, Performance optimization, Backups and disaster recovery.
  • Enterprise-grade infrastructure: WP Engine's infrastructure is designed to handle even the most demanding WordPress websites. This includes: Dedicated servers, CDN caching, Load balancing, DDoS protection.
  • Premium tools and features: WP Engine offers a variety of premium tools and features that can help you improve your WordPress website, including: Staging environments, Code editor, Site accelerator, 1-click backups.
  • World-class support: WP Engine's support team is available 24/7 to help you with any problems you may have.
Rocket.net

Rocket.net

  • Enterprise-grade hardware: Rocket.net uses high-performance servers with 32+ CPU cores, 128GB RAM, and NVMe SSD storage. This ensures that your website will be able to handle even the most demanding traffic.
  • Cloudflare Enterprise CDN: Rocket.net is powered by Cloudflare Enterprise CDN, which provides global acceleration and security for your website. This means that your website will load quickly for visitors all over the world, and it will be protected from DDoS attacks and other threats.
  • LiteSpeed web server: Rocket.net uses the LiteSpeed web server, which is known for its speed and performance. LiteSpeed is also more efficient than Apache, which can save you money on hosting costs.
  • RocketCache: RocketCache is a powerful caching solution that is specifically designed for WordPress websites. RocketCache can significantly improve the performance of your website by caching static assets and dynamic pages.
  • Imunify360: Imunify360 is a security suite that provides real-time malware scanning, intrusion prevention, and other security features. This helps to protect your website from hackers and other threats.
  • 24/7 support: Rocket.net offers 24/7 support from a team of experienced engineers. This means that you can always get help if you need it, no matter what time of day it is.

Security Features

This section looks at the security features of WP Engine and Rocket.net in terms of firewall, DDoS, malware, and spam protection.

Winner is:

WP Engine offers robust security features, including a proprietary firewall, DDoS protection, and spam prevention. Rocket.net, on the other hand, leverages Cloudflare's enterprise-level security features, providing an advanced firewall, DDoS protection, and enhanced spam prevention. Although both offer solid protections, Rocket.net's integration with Cloudflare makes it slightly superior due to its global infrastructure. Thus, for security, I'd give the edge to Rocket.net.

WP Engine

WP Engine

  • Managed WAF: WP Engine's managed WAF (Web Application Firewall) blocks malicious traffic before it reaches your website. This helps to protect your website from a variety of attacks, including SQL injections, cross-site scripting (XSS), and denial-of-service (DoS) attacks.
  • DDoS protection: WP Engine offers DDoS protection to help protect your website from large-scale attacks. This includes both volumetric attacks (which flood your website with traffic) and application-layer attacks (which target specific vulnerabilities in your website's code).
  • SSL certificates: WP Engine automatically installs and renews SSL certificates for all of its customers. This helps to protect your website's data and ensure that your visitors' transactions are secure.
  • Daily backups: WP Engine automatically backs up your website every day. This means that you can always restore your website to a previous state if it is hacked or damaged.
  • Activity logs: WP Engine keeps detailed logs of all activity on your website. This helps you to track down any suspicious activity and identify potential security threats.
  • 24/7 support: WP Engine's support team is available 24/7 to help you with any security issues that you may have.
Rocket.net

Rocket.net

  • Website Firewall (WAF): The Website Firewall (WAF) is a powerful tool that can help to protect your website from a variety of attacks, including SQL injection, cross-site scripting, and DDoS attacks.
  • Malware Protection: Rocket.net uses Imunify360 to provide real-time malware scanning and protection for your website. This helps to ensure that your website is protected from malware attacks.
  • Automatic Updates: Rocket.net automatically updates your WordPress core, plugins, and themes to the latest versions. This helps to keep your website secure and up-to-date.
  • Two-factor authentication: Two-factor authentication (2FA) is an additional layer of security that can help to protect your website from unauthorized access.
  • Daily backups: Rocket.net automatically backs up your website daily. This means that you can always restore your website if it is hacked or damaged.
  • 24/7 support: Rocket.net offers 24/7 support from a team of experienced engineers. This means that you can always get help if you need it, no matter what time of day it is.

Performance Features

This section looks at the performance, speed, and uptime features of Rocket.net and WP Engine in terms of caching, SSD storage, CDN, and more.

Winner is:

Both WP Engine and Rocket.net offer robust web hosting solutions. WP Engine excels with its advanced speed technologies and scalable performance, ideal for dynamic, high-traffic sites. On the other hand, Rocket.net provides consistent speed, impressive performance, and top-notch reliability, making it a great choice for diverse hosting needs. Although WP Engine shines in specific aspects, Rocket.net's balanced approach garners my favor - it offers a reliable, well-rounded service, making it the overall winner in this matchup.

WP Engine

WP Engine

  • EverCache® technology: WP Engine's EverCache® technology is a proprietary caching system that helps to improve the speed and performance of your WordPress website. EverCache® uses a variety of techniques to cache your website's files and content, which can lead to significant performance improvements.
  • CDN caching: WP Engine also offers CDN caching, which can further improve the speed and performance of your website. CDN caching uses a network of servers located around the world to deliver your website's content to visitors from the closest server. This can help to reduce latency and improve the overall performance of your website.
  • Load balancing: WP Engine's load balancing system distributes traffic across multiple servers, which can help to improve the performance and uptime of your website. Load balancing helps to ensure that your website can handle even the most heavy traffic loads.
  • 99.99% uptime SLA: WP Engine guarantees that your website will be up and running 99.99% of the time. This means that you can be confident that your website will be available to your visitors even during peak traffic times.
  • Automatic scaling: WP Engine's infrastructure is automatically scaled to meet the demands of your website. This means that your website will always be able to handle even the most sudden spikes in traffic.
Rocket.net

Rocket.net

  • Enterprise-grade hardware: Rocket.net uses high-performance servers with 32+ CPU cores, 128GB RAM, and NVMe SSD storage. This ensures that your website will be able to handle even the most demanding traffic.
  • Cloudflare Enterprise CDN: Rocket.net is powered by Cloudflare Enterprise CDN, which provides global acceleration and security for your website. This means that your website will load quickly for visitors all over the world, and it will be protected from DDoS attacks and other threats.
  • LiteSpeed web server: Rocket.net uses the LiteSpeed web server, which is known for its speed and performance. LiteSpeed is also more efficient than Apache, which can save you money on hosting costs.
  • RocketCache: RocketCache is a powerful caching solution that is specifically designed for WordPress websites. RocketCache can significantly improve the performance of your website by caching static assets and dynamic pages.
  • Brotli compression: Brotli is a new compression algorithm that can significantly reduce the size of your website's files. This can lead to faster loading times for your visitors.
  • Prioritized routing: Rocket.net uses prioritized routing to ensure that your website's traffic is routed through the fastest possible paths. This can help to improve the performance of your website, especially for visitors in different parts of the world.
  • Argo Smart Routing: Argo Smart Routing is a feature of Cloudflare Enterprise CDN that can further improve the performance of your website by detecting traffic congestion and routing traffic through faster network paths.
  • Load balancing: Rocket.net uses load balancing to ensure that your website can handle even the most demanding traffic spikes. This means that your website will never go down, even if it receives a lot of traffic at once.
  • 99.99% uptime guarantee: Rocket.net guarantees an uptime of 99.99%. This means that your website will be up and running 99.99% of the time.
  • 24/7 monitoring: Rocket.net monitors your website 24/7 to ensure that it is always up and running. If there is ever a problem, Rocket.net will be notified and will take steps to fix the problem as quickly as possible.

Pros & Cons

In this section, we’ll be taking a closer look at WP Engine and Rocket.net, two well-known hosting services. We’ll break down the pros and cons of each, giving you a clear overview of what they offer. So, let’s dive in and explore the ups and downs of these two hosting options.

Winner is:

WP Engine offers robust features, excellent uptime, and 24/7 support, but with higher costs and a steeper learning curve. Rocket.net provides superior performance, built-in security and CDN, at a more affordable price, but lacks phone support. Considering the balance between cost, performance, and features, Rocket.net is the winner for providing a high-performance, user-friendly platform at a more cost-effective rate.

WP Engine

WP Engine

Pros:
  • Speed and performance: WP Engine is known for its fast and reliable hosting services. Their servers are optimized for WordPress, and they use a variety of caching techniques to improve performance.
  • Security: WP Engine takes security very seriously. Their servers are protected by a variety of security measures, including firewalls, intrusion detection systems, and malware scanning.
  • Support: WP Engine has a great customer support team that is available 24/7. They are knowledgeable and helpful, and they can usually resolve any issues you have quickly.
  • Features: WP Engine offers a wide range of features that can help you improve your WordPress website. These features include staging environments, backups, and security tools.
Cons:
  • Price: WP Engine is one of the more expensive hosting providers. Their plans start at $25 per month, which is more than some other providers.
  • Limited customization: WP Engine's hosting platform is designed to be easy to use, but this can limit your ability to customize your website.
  • No email hosting: WP Engine does not offer email hosting with their plans. You will need to purchase email hosting from a separate provider.
Rocket.net

Rocket.net

Pros:
  • Fast and reliable performance: Rocket.net is known for its fast and reliable performance. This is thanks to its use of high-performance servers, Cloudflare Enterprise CDN, and other advanced technologies.
  • Excellent security: Rocket.net takes security very seriously. It offers a wide range of security features, including a Website Firewall (WAF), malware protection, and automatic updates.
  • Great customer support: Rocket.net's customer support is known for being excellent. The support team is available 24/7 and is always willing to help.
  • Easy to use: Rocket.net's dashboard is easy to use, even for beginners. This makes it easy to manage your website and take advantage of all the features that Rocket.net offers.
Cons:
  • Price: Rocket.net is not the cheapest hosting provider on the market. However, its prices are still competitive, especially considering the features that it offers.
  • Limited features: Rocket.net does not offer as many features as some other managed WordPress hosting providers. For example, it does not offer email hosting or domain registration.
  • New company: Rocket.net is a relatively new company. This means that it does not have as much experience as some of the other managed WordPress hosting providers.
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