Rocket.net vs HostPapa Web Hosting Comparison

Written by

Our content is reader-supported. If you click on our links, we may earn a commission. How we review.

Explore the intricate details of two leading web hosting platforms in our succinct comparison: Rocket.net vs HostPapa. As an expert in web hosting services, I’ll guide you through their features, performance, and pricing. Whether you’re a seasoned developer or a beginner, this review will shed light on their capabilities, helping you make a well-informed decision.

Overview

Explore the showdown between Rocket.net and HostPapa – two formidable web hosting services. We’ll objectively assess their features, pricing, performance, and customer support, providing you a clear understanding to make an informed decision for your web hosting needs. No jargon, just facts.

Let’s forge ahead and analyze the positives and negatives of these two web hosting services.

Rocket.net

Rocket.net

Price: From $25 per month

Support: 24/7 technical support

Official website: rocket.net

Rocket.net's ideal customer is any business or individual seeking fast, secure, and reliable website hosting with stellar customer support.

Learn more about Rocket.net

HostPapa

HostPapa

Price: From $2.95 per month

Support: 24/7 technical support

Official website: www.hostpapa.com

HostPapa's ideal customer is a small to medium-sized business owner seeking user-friendly, eco-friendly, and affordable web hosting solutions.

Learn more about HostPapa

Rocket.net's customer support is fantastic! They helped me set up my website's email accounts and walked me through the entire process. Highly recommended! – Timothy

starstarstarstarstar

HostPapa's customer support is exceptional! They helped me troubleshoot a complex issue with my website's database within minutes. Highly recommended! – Olivia

starstarstarstarstar

Rocket.net's managed hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – Jessica

starstarstarstar

HostPapa's shared hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – Daniel

starstarstarstar

I love Rocket.net's focus on speed and performance. Their platform is perfect for websites that need to load quickly and efficiently. Keep up the great work, Rocket.net! – James

starstarstarstar

I was impressed by HostPapa's commitment to sustainability. Their green hosting initiatives are inspiring. Oh, and their hosting services are great too! Recommended! – Emma

starstarstarstar

Support Features

This section explores the strengths and weaknesses of the customer support provided by Rocket.net and HostPapa.

Winner is:

Rocket.net excels with responsive 24/7 live chat and ticketing system, providing technical assistance promptly. HostPapa also offers 24/7 support, but includes phone support, a feature Rocket.net lacks. Both provide extensive knowledge bases. However, HostPapa's multilingual support gives it an edge. While both services provide solid support, HostPapa wins due to its wider range of support channels, including phone and multilingual assistance.

Rocket.net

Rocket.net

  • 24/7 support: Rocket.net offers 24/7 support from a team of experienced engineers. This means that you can always get help if you need it, no matter what time of day it is.
    • Live chat: Rocket.net offers live chat support, so you can get help quickly and easily.
    • Ticket system: Rocket.net also offers a ticket system, so you can submit a ticket if you need help with something that is not urgent.
    • Rapid response: Rocket.net's support team is known for their rapid response times. They typically respond to tickets within minutes, and they are always available to help you.
    • Expert knowledge: Rocket.net's support team is made up of experienced engineers who are experts in WordPress hosting. They can help you with anything from setting up your website to troubleshooting problems.
    • Friendly and helpful: Rocket.net's support team is known for being friendly and helpful. They are always willing to go the extra mile to help you, and they are always happy to answer your questions.
  • Knowledge base: Rocket.net also has a knowledge base, which is a great resource for finding answers to common questions.
  • Community forum: Rocket.net also has a community forum, where you can ask questions and get help from other users.
HostPapa

HostPapa

  • 24/7 customer support: HostPapa offers 24/7 customer support via phone, email, and live chat.
    • Ticketing system: You can create a ticket in HostPapa's ticketing system to get help with a specific issue.
    • Social media support: HostPapa is active on social media, so you can reach out to them for help on Twitter, Facebook, and LinkedIn.
  • Knowledge base: HostPapa has a comprehensive knowledge base that includes articles, tutorials, and videos that can help you troubleshoot common problems.
  • Video tutorials: HostPapa offers video tutorials that can help you learn how to use the features of your hosting account.
  • Community forum: HostPapa has a community forum where you can ask questions and get help from other HostPapa users.
  • Free 30-minute training session: When you sign up for a hosting plan, HostPapa will give you a free 30-minute training session with one of their experts.

Technology Features

This section compares the technology features of Rocket.net vs HostPapa in terms of web server infrastructure, SSD, CDN, caching, and more.

Winner is:

Rocket.net offers a built-in CDN for global reach, advanced caching for speed, and dedicated resources on Google Cloud's infrastructure. HostPapa, on the other hand, provides SSD storage, optional CDN, and uses traditional web servers. Both have their merits, but Rocket.net's all-inclusive feature set, combined with Google Cloud's robust infrastructure, offers better performance and scalability. Consequently, I'd pick Rocket.net as the overall winner for its superior technology features.

Rocket.net

Rocket.net

  • Enterprise-grade hardware: Rocket.net uses high-performance servers with 32+ CPU cores, 128GB RAM, and NVMe SSD storage. This ensures that your website will be able to handle even the most demanding traffic.
  • Cloudflare Enterprise CDN: Rocket.net is powered by Cloudflare Enterprise CDN, which provides global acceleration and security for your website. This means that your website will load quickly for visitors all over the world, and it will be protected from DDoS attacks and other threats.
  • LiteSpeed web server: Rocket.net uses the LiteSpeed web server, which is known for its speed and performance. LiteSpeed is also more efficient than Apache, which can save you money on hosting costs.
  • RocketCache: RocketCache is a powerful caching solution that is specifically designed for WordPress websites. RocketCache can significantly improve the performance of your website by caching static assets and dynamic pages.
  • Imunify360: Imunify360 is a security suite that provides real-time malware scanning, intrusion prevention, and other security features. This helps to protect your website from hackers and other threats.
  • 24/7 support: Rocket.net offers 24/7 support from a team of experienced engineers. This means that you can always get help if you need it, no matter what time of day it is.
HostPapa

HostPapa

  • cPanel web hosting control panel: This is a popular control panel that makes it easy to manage your website, including things like files, databases, and email.
  • Easy WordPress & update installation: HostPapa makes it easy to install WordPress, the most popular content management system (CMS). You can also easily update WordPress with the latest security patches and features.
  • Softaculous 400+ app installer: This app installer makes it easy to install over 400 popular apps, including WordPress, Joomla, Drupal, and Magento.
  • Cloudflare compatible servers: Cloudflare is a content delivery network (CDN) that can help improve your website's performance and security. HostPapa's servers are compatible with Cloudflare, so you can easily add it to your hosting plan.
  • CloudLinux-based servers: CloudLinux is a Linux distribution that helps improve server security and performance. HostPapa's servers are based on CloudLinux, so you can be confident that your website is hosted on a secure and reliable platform.
  • 99.9% uptime guarantee: HostPapa guarantees that your website will be up and running 99.9% of the time. This means that your website will be available to your visitors the vast majority of the time.
  • 30-day money-back guarantee: If you're not happy with HostPapa's hosting services, you can cancel your account within 30 days and get a full refund.

Security Features

This section looks at the security features of Rocket.net and HostPapa in terms of firewall, DDoS, malware, and spam protection.

Winner is:

Rocket.net provides robust security with enterprise-grade firewalls, automatic malware scanning, and brute-force attack prevention. HostPapa offers comparable features, plus pro-active server monitoring for DDoS threats, but lacks automated malware detection. Rocket.net's automated malware scanning gives it an edge in security. Therefore, in my expert opinion, for superior protection, Rocket.net takes the crown.

Rocket.net

Rocket.net

  • Website Firewall (WAF): The Website Firewall (WAF) is a powerful tool that can help to protect your website from a variety of attacks, including SQL injection, cross-site scripting, and DDoS attacks.
  • Malware Protection: Rocket.net uses Imunify360 to provide real-time malware scanning and protection for your website. This helps to ensure that your website is protected from malware attacks.
  • Automatic Updates: Rocket.net automatically updates your WordPress core, plugins, and themes to the latest versions. This helps to keep your website secure and up-to-date.
  • Two-factor authentication: Two-factor authentication (2FA) is an additional layer of security that can help to protect your website from unauthorized access.
  • Daily backups: Rocket.net automatically backs up your website daily. This means that you can always restore your website if it is hacked or damaged.
  • 24/7 support: Rocket.net offers 24/7 support from a team of experienced engineers. This means that you can always get help if you need it, no matter what time of day it is.
HostPapa

HostPapa

  • SSL certificates: All HostPapa hosting plans come with a free SSL certificate. This encrypts the data that is transferred between your website and your visitors' browsers, making it more secure.
  • Server-level firewall: HostPapa's servers are protected by a server-level firewall. This helps to block malicious traffic from reaching your website.
  • DDoS protection: HostPapa offers DDoS protection, which helps to protect your website from distributed denial-of-service (DDoS) attacks.
  • Malware scanning: HostPapa's servers are scanned for malware on a daily basis. This helps to ensure that your website is not infected with malware.
  • Hack repair and restoration: If your website is hacked, HostPapa can help you to repair the damage and restore your website to its original state.
  • Spam filtering: HostPapa's spam filters help to keep your inbox free of spam.
  • Brand reputation monitoring: HostPapa monitors your website's brand reputation. This helps to identify and prevent any negative activity that could damage your brand.

Performance Features

This section looks at the performance, speed, and uptime features of HostPapa and Rocket.net in terms of caching, SSD storage, CDN, and more.

Winner is:

Rocket.net excels in speed, leveraging advanced technology to deliver superfast loading times. However, HostPapa provides a more balanced offering with consistent speed, robust performance, and remarkable reliability. While Rocket.net is a high-flier for speed, HostPapa's comprehensive approach to hosting services makes it a more appealing option for a broader range of users. Therefore, despite a tough competition, HostPapa comes out on top as the overall winner in this comparison.

Rocket.net

Rocket.net

  • Enterprise-grade hardware: Rocket.net uses high-performance servers with 32+ CPU cores, 128GB RAM, and NVMe SSD storage. This ensures that your website will be able to handle even the most demanding traffic.
  • Cloudflare Enterprise CDN: Rocket.net is powered by Cloudflare Enterprise CDN, which provides global acceleration and security for your website. This means that your website will load quickly for visitors all over the world, and it will be protected from DDoS attacks and other threats.
  • LiteSpeed web server: Rocket.net uses the LiteSpeed web server, which is known for its speed and performance. LiteSpeed is also more efficient than Apache, which can save you money on hosting costs.
  • RocketCache: RocketCache is a powerful caching solution that is specifically designed for WordPress websites. RocketCache can significantly improve the performance of your website by caching static assets and dynamic pages.
  • Brotli compression: Brotli is a new compression algorithm that can significantly reduce the size of your website's files. This can lead to faster loading times for your visitors.
  • Prioritized routing: Rocket.net uses prioritized routing to ensure that your website's traffic is routed through the fastest possible paths. This can help to improve the performance of your website, especially for visitors in different parts of the world.
  • Argo Smart Routing: Argo Smart Routing is a feature of Cloudflare Enterprise CDN that can further improve the performance of your website by detecting traffic congestion and routing traffic through faster network paths.
  • Load balancing: Rocket.net uses load balancing to ensure that your website can handle even the most demanding traffic spikes. This means that your website will never go down, even if it receives a lot of traffic at once.
  • 99.99% uptime guarantee: Rocket.net guarantees an uptime of 99.99%. This means that your website will be up and running 99.99% of the time.
  • 24/7 monitoring: Rocket.net monitors your website 24/7 to ensure that it is always up and running. If there is ever a problem, Rocket.net will be notified and will take steps to fix the problem as quickly as possible.
HostPapa

HostPapa

  • Speed: HostPapa's servers are located in data centers all over the world, so your website will be fast and reliable for visitors from all over the world.
    • LiteSpeed: LiteSpeed is a web server that is known for its speed and performance. HostPapa uses LiteSpeed on their servers, so you can be sure that your website will load quickly for your visitors.
  • Uptime: HostPapa guarantees 99.9% uptime, which means that your website will be up and running 99.9% of the time.
  • Performance: HostPapa uses a variety of technologies to optimize your website's performance, including CloudLinux, Cloudflare, and LiteSpeed.
    • CloudLinux: CloudLinux is a Linux distribution that helps improve server security and performance. HostPapa's servers are based on CloudLinux, so you can be confident that your website is hosted on a secure and reliable platform.
    • Cloudflare: Cloudflare is a content delivery network (CDN) that can help improve your website's performance and security. HostPapa's servers are compatible with Cloudflare, so you can easily add it to your hosting plan.

Pros & Cons

In this section, we’ll be taking a closer look at Rocket.net and HostPapa, two well-known hosting services. We’ll break down the pros and cons of each, giving you a clear overview of what they offer. So, let’s dive in and explore the ups and downs of these two hosting options.

Winner is:

Rocket.net excels with its superior speed, advanced security features, and automatic daily backups, but it's more expensive. HostPapa offers cheaper plans and free domain registration, but lacks in performance and security. While HostPapa is budget-friendly, Rocket.net's superior speed and security offerings make it a better choice for businesses prioritizing performance. Therefore, despite its higher cost, Rocket.net is the winner.

Rocket.net

Rocket.net

Pros:
  • Fast and reliable performance: Rocket.net is known for its fast and reliable performance. This is thanks to its use of high-performance servers, Cloudflare Enterprise CDN, and other advanced technologies.
  • Excellent security: Rocket.net takes security very seriously. It offers a wide range of security features, including a Website Firewall (WAF), malware protection, and automatic updates.
  • Great customer support: Rocket.net's customer support is known for being excellent. The support team is available 24/7 and is always willing to help.
  • Easy to use: Rocket.net's dashboard is easy to use, even for beginners. This makes it easy to manage your website and take advantage of all the features that Rocket.net offers.
Cons:
  • Price: Rocket.net is not the cheapest hosting provider on the market. However, its prices are still competitive, especially considering the features that it offers.
  • Limited features: Rocket.net does not offer as many features as some other managed WordPress hosting providers. For example, it does not offer email hosting or domain registration.
  • New company: Rocket.net is a relatively new company. This means that it does not have as much experience as some of the other managed WordPress hosting providers.
HostPapa

HostPapa

Pros:
  • Affordable: HostPapa's hosting plans are very affordable, especially when you sign up for a long-term plan.
  • Easy to use: HostPapa's hosting platform is very easy to use, even for beginners.
  • Excellent customer support: HostPapa offers excellent customer support, 24/7 via phone, email, and live chat.
  • Free domain name: When you sign up for a hosting plan, HostPapa will give you a free domain name for the first year.
  • Unlimited email accounts: You can create unlimited email accounts with your HostPapa hosting plan.
  • 99.9% uptime guarantee: HostPapa guarantees 99.9% uptime, which means that your website will be up and running 99.9% of the time.
  • Secure servers: HostPapa's servers are protected by a variety of security features, including SSL certificates, DDoS protection, and malware scanning.
  • Free migration: HostPapa will migrate your website for free if you switch from another hosting provider.
Cons:
  • Limited features: HostPapa's hosting plans do not include all of the features that some other providers offer, such as unlimited storage and bandwidth.
  • Renewal prices: HostPapa's renewal prices are higher than the introductory prices.
  • No Windows hosting: HostPapa does not offer Windows hosting, only Linux hosting.
  • Limited server locations: HostPapa only has servers in a few locations, so your website's performance may not be as good for visitors from all over the world.
Rocket.net vs HostPapa

Check out how Rocket.net and HostPapa stack up against other popular web hosting companies.