In the dynamic world of web hosting, making a choice can be daunting. Today, we’re comparing two giants in this field: Nexcess vs BigScoots. Both offer unique advantages to users, but which one truly meets your needs? Let’s roll up our sleeves and delve deep into their performance, pricing, customer service, and more. This thorough comparison aims to help you make an informed decision. So, let’s get started.
Overview
Unpack the unique features of Nexcess and BigScoots in this insightful comparison. Explore their hosting solutions, performance, pricing, and customer support. Determine which platform reigns supreme for your specific needs. A must-read for anyone navigating the web hosting landscape.
Let’s forge ahead and analyze the positives and negatives of these two web hosting services.
Nexcess
Price: From $21 per month
Support: 24/7 technical support
Official website: www.nexcess.net
Nexcess primarily targets online businesses and eCommerce platforms seeking reliable, scalable, and secure web hosting solutions.
BigScoots
Price: From $6.95 per month
Support: 24/7 technical support
Official website: www.bigscoots.com
BigScoots' ideal customer is a business owner seeking reliable, fully managed web hosting services for superior site performance and security.
Nexcess' customer support is amazing! They helped me optimize my website's performance and provided excellent advice. Highly recommended! – Sarah
BigScoots' customer support is top-notch! They helped me transfer my website from another host and walked me through the entire process. Highly recommended! – Nicole
Nexcess' managed hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – Tom
BigScoots' shared hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – Chris
I was impressed by Nexcess' commitment to sustainability. They offer carbon offsetting and renewable energy credits. Great choice for environmentally conscious web developers! – Rachel
I was hesitant to switch to a new host, but BigScoots made the process easy and painless. Their servers are fast and their customer support is excellent. Recommended! – Rachel
Support Features
This section explores the strengths and weaknesses of the customer support provided by Nexcess and BigScoots.
Winner is:
Nexcess and BigScoots both offer 24/7 customer and technical support, but BigScoots stands out for its personalized, proactive approach. Nexcess provides support via phone, email, and chat, while BigScoots adds a personal touch by assigning a dedicated support manager. BigScoots' commitment to prompt, individualized service often results in quicker problem resolution. Although Nexcess has a solid support structure, BigScoots' tailored assistance gives it an edge, making it the overall winner in my view.
Nexcess
- 24/7/365 support: Nexcess offers 24/7/365 support via phone, chat, and email. This means that you can always get help when you need it, no matter what time of day or night it is.
- Responsive support: Nexcess's support team is known for being responsive. This means that you will usually get a response to your support ticket within minutes or hours.
- Thorough support: Nexcess's support team is known for providing thorough support. This means that they will not only help you to resolve your issue, but they will also explain the issue to you so that you can understand it and avoid it in the future.
- Friendly support: Nexcess's support team is known for being friendly and helpful. This means that you can feel confident that you will be treated with respect and that your issue will be resolved in a timely manner.
- Expert support: Nexcess's support team is made up of experts who are familiar with all aspects of web hosting. This means that you can be confident that you will get the help you need, when you need it.
- Knowledge base: Nexcess's knowledge base contains a wealth of information about web hosting. This includes articles, tutorials, and troubleshooting guides.
- Community forum: Nexcess's community forum is a great place to get help from other Nexcess users. You can ask questions, share tips, and collaborate on projects.
- Live webinars: Nexcess offers live webinars on a variety of web hosting topics. These webinars are a great way to learn about web hosting and to get your questions answered.
BigScoots
- 24/7 Support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it, no matter what time of day it is.
- Phone Support: BigScoots offers phone support 24/7. You can call their toll-free number and speak to a member of their support staff.
- Email Support: BigScoots also offers email support. You can send an email to their support address and they will get back to you as soon as possible.
- Live Chat Support: BigScoots offers live chat support. You can chat with a member of their support staff in real time.
- Friendly and Knowledgeable Staff: BigScoots's support staff is friendly and knowledgeable. They are always willing to help you and they will do their best to resolve your issue quickly.
- Quick Response Times: BigScoots's support staff has quick response times. You can usually expect a response within minutes, even during off-peak hours.
- Knowledge Base: BigScoots has a comprehensive knowledge base that covers a wide range of topics. This means that you can often find the answer to your question without having to contact support.
Technology Features
This section compares the technology features of Nexcess vs BigScoots in terms of web server infrastructure, SSD, CDN, caching, and more.
Winner is:
Nexcess offers robust web server infrastructure with automatic caching and SSD storage, enhancing site speed. It also features a built-in CDN for optimal content delivery. BigScoots, on the other hand, provides similar features but stands out with its personalized and proactive management approach. However, their CDN is not as extensive as Nexcess. Although both provide solid services, the edge slightly goes to Nexcess for its superior CDN and automated caching system.
Nexcess
- auto scaling: Nexcess's auto scaling feature automatically deploys more PHP resources during traffic surges, ensuring that your website remains responsive even when it experiences a sudden increase in traffic.
- Cloud acceleration: Nexcess's cloud acceleration feature uses intelligent, dimensional caching to deliver your website's content as quickly as possible to visitors around the world.
- Customizable tech stack: Nexcess allows you to customize your tech stack to meet the specific needs of your website. This includes choosing the operating system, programming language, and other software that your website will use.
- PCI-compliant infrastructure: Nexcess's infrastructure is PCI-compliant, which means that it meets the strict security standards required for websites that handle credit card payments.
- Dev sites and staging: Nexcess allows you to create staging sites, which are copies of your production site that you can use to test changes without affecting your live website.
- 24/7/365 support: Nexcess offers 24/7/365 support via phone, chat, and email.
BigScoots
- SSD Storage: All BigScoots plans come with SSD storage, which is much faster than traditional HDD storage. This means that your websites will load faster and perform better.
- LiteSpeed Web Server: BigScoots uses the LiteSpeed web server, which is one of the fastest and most efficient web servers available. This will further improve the performance of your websites.
- PHP 8: BigScoots supports PHP 8, the latest version of the PHP programming language. This means that your websites will be able to take advantage of the latest PHP features and performance improvements.
- Free SSL Certificates: BigScoots includes free Let's Encrypt SSL certificates with all plans. This will secure your websites and protect your visitors' data.
- Free Website Migrations: BigScoots will migrate your website to their servers for free.
- Unlimited Bandwidth: BigScoots plans offer unlimited bandwidth, so you don't have to worry about hitting a limit.
- Unlimited Email Accounts: BigScoots plans offer unlimited email accounts, so you can create as many email addresses as you need.
- Daily Backups: BigScoots automatically backs up your websites daily. This means that you can always restore your websites if something goes wrong.
- 24/7 Support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it.
- 45-Day Money-Back Guarantee: BigScoots offers a 45-day money-back guarantee, so you can try their services risk-free.
Security Features
This section looks at the security features of Nexcess and BigScoots in terms of firewall, DDoS, malware, and spam protection.
Winner is:
Both Nexcess and BigScoots offer solid security features, including firewall, DDoS, and spam protection. Nexcess edges out with its additional automatic plugin updates and web application firewalls. On the other hand, BigScoots provides personalized real-time security updates. While both are commendable, I lean towards Nexcess because of its more comprehensive and proactive security features. However, BigScoots remains a strong contender with its tailored security updates.
Nexcess
- Firewall: Nexcess uses a firewall to protect your website from unauthorized access. The firewall blocks malicious traffic and prevents hackers from exploiting security vulnerabilities.
- Malware scanning: Nexcess scans your website for malware on a regular basis. If malware is detected, Nexcess will quarantine the infected files and notify you so that you can take action.
- Daily backups: Nexcess automatically backs up your website daily. This means that if your website is hacked or damaged, you can restore it from a backup.
- DDoS protection: Nexcess offers DDoS protection, which helps to protect your website from distributed denial-of-service (DDoS) attacks. DDoS attacks are designed to overwhelm your website with traffic, making it unavailable to visitors.
- Two-factor authentication: Nexcess allows you to enable two-factor authentication for your account. This adds an extra layer of security to your account by requiring you to enter a code from your phone in addition to your password when you log in.
- Secure login: Nexcess uses secure login to protect your account. This means that your password is encrypted when you enter it, making it more difficult for hackers to steal.
- Secure file transfer: Nexcess uses secure file transfer (SFTP) to transfer files to and from your website. This ensures that your files are encrypted during transfer, making them more difficult for hackers to intercept.
BigScoots
- Enhanced Brute Force Protection: BigScoots uses a custom firewall solution to block brute force attacks. This means that attackers will not be able to repeatedly try to guess your passwords, which can help to prevent unauthorized access to your websites.
- Spam Filtering: BigScoots uses a spam filter to block spam emails from reaching your inbox. This will help to protect your email address from being used for malicious purposes.
- Malware Scanning: BigScoots scans your websites for malware on a regular basis. This will help to protect your websites from being infected with malware, which can damage your websites or steal your visitors' data.
- Network Wide DDoS Protection: BigScoots uses a network-wide DDoS protection system to protect your websites from distributed denial-of-service (DDoS) attacks. This means that your websites will be protected from attacks that try to overwhelm your servers with traffic.
- Secure Login: BigScoots uses a secure login system to protect your websites from unauthorized access. This means that your passwords will be encrypted and stored securely, so attackers will not be able to steal them.
- Daily Backups: BigScoots automatically backs up your websites daily. This means that you can always restore your websites if something goes wrong.
Performance Features
This section looks at the performance, speed, and uptime features of BigScoots and Nexcess in terms of caching, SSD storage, CDN, and more.
Winner is:
Both Nexcess and BigScoots offer high-performance web hosting. Nexcess shines with its cutting-edge technology and lightning-fast speed, ideal for tech-savvy users. On the other hand, BigScoots excels in consistent, reliable service with a balanced mix of speed and performance. While Nexcess's speed is impressive, BigScoots's steadfast reliability makes it the overall winner, particularly for users seeking a smooth, hassle-free hosting experience.
Nexcess
- Speed: Nexcess uses a variety of technologies to ensure that your website loads quickly, including:
- Cloud-based hosting: Nexcess's servers are hosted in the cloud, which means that they are able to scale up or down to meet demand. This helps to ensure that your website's performance is not affected by traffic spikes.
- CDN: Nexcess uses a content delivery network (CDN) to cache your website's content on servers that are located closer to your visitors. This helps to improve the loading speed of your website for visitors from all over the world.
- Caching: Nexcess uses caching to store frequently accessed pages in memory. This helps to reduce the number of times that your website needs to access the database, which can improve performance.
- Performance: Nexcess uses a variety of technologies to ensure that your website performs well, including:
- Faster PHP: Nexcess uses a faster version of PHP, which can improve the performance of your website.
- Optimized MySQL: Nexcess uses an optimized version of MySQL, which can improve the performance of your website.
- Premium hardware: Nexcess uses premium hardware, which can help to improve the performance of your website.
- Uptime: Nexcess guarantees an uptime of 99.99%, which means that your website should be available 99.99% of the time.
BigScoots
- Speed: BigScoots uses SSD storage and the LiteSpeed web server, which are both very fast. This means that your websites will load quickly.
- SSD Storage: SSD storage is much faster than traditional HDD storage. This means that your websites will load much faster when they are hosted on SSD storage.
- LiteSpeed Web Server: The LiteSpeed web server is one of the fastest and most efficient web servers available. This means that your websites will be able to handle more traffic and perform better when they are hosted on LiteSpeed.
- Uptime: BigScoots guarantees 99.9% uptime. This means that your websites will be up and running 99.9% of the time.
- Performance: BigScoots offers a number of features that can help to improve the performance of your websites, such as caching and compression.
- Caching: Caching is a technique that can be used to store frequently accessed data in memory. This can help to improve the performance of your websites by reducing the amount of time it takes to load them.
- Compression: Compression is a technique that can be used to reduce the size of files. This can help to improve the performance of your websites by reducing the amount of data that needs to be transferred.
Pros & Cons
In this section, we’ll be taking a closer look at Nexcess and BigScoots, two well-known hosting services. We’ll break down the pros and cons of each, giving you a clear overview of what they offer. So, let’s dive in and explore the ups and downs of these two hosting options.
Winner is:
Nexcess excels in specialized WordPress and Magento hosting, offering automatic updates and site monitoring. However, it lacks in pricing transparency. BigScoots offers superior customer service, transparent pricing and a broader range of services, but lacks Nexcess's niche specializations. Although both hosts have their strengths, BigScoots wins for its customer-centric approach, transparent pricing, and comprehensive service offerings.
Nexcess
Pros:
- Speed: Nexcess's servers are hosted in the cloud, which means that they are able to scale up or down to meet demand. This helps to ensure that your website's performance is not affected by traffic spikes.
- Performance: Nexcess uses a variety of technologies to ensure that your website performs well, including faster PHP, optimized MySQL, and premium hardware.
- Uptime: Nexcess guarantees an uptime of 99.99%, which means that your website should be available 99.99% of the time.
- Security: Nexcess offers a comprehensive range of security features, including firewall, malware scanning, daily backups, and DDoS protection.
- Customer support: Nexcess offers 24/7/365 support via phone, chat, and email.
- Features: Nexcess offers a wide range of features, including auto scaling, cloud acceleration, dev sites and staging, and premium migrations.
Cons:
- Price: Nexcess's plans can be more expensive than some other web hosting providers.
- Limited features: Some of Nexcess's plans do not include all of the features that are available on other plans.
- No long-term plans: Nexcess does not offer long-term plans, so you will need to renew your plan every year.
- Not beginner-friendly: Nexcess's dashboard can be a bit complex for beginners.
BigScoots
Pros:
- Excellent performance: BigScoots uses SSD storage and the LiteSpeed web server, which are both very fast. This means that your websites will load quickly.
- Great uptime: BigScoots guarantees 99.9% uptime. This means that your websites will be up and running 99.9% of the time.
- Excellent security: BigScoots offers a number of security features, such as enhanced brute force protection, spam filtering, malware scanning, and network-wide DDoS protection.
- Great customer support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it.
- Affordable pricing: BigScoots's plans are very affordable, especially for managed WordPress hosting.
Cons:
- Limited features: BigScoots's plans do not offer as many features as some of its competitors.
- No monthly plans: BigScoots only offers annual plans for its managed WordPress hosting, which may not be ideal for customers who prefer to pay on a monthly basis.
- Limited storage: BigScoots's managed WordPress hosting plans come with limited storage, which may not be sufficient for larger websites or those with high traffic.
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