Navigating the world of web hosting can be daunting, especially when deciding between iPage vs BigScoots. In this article, we’ll dissect key features and performance metrics of both, providing you with the information you need to make an informed choice. Whether you’re looking for cost-efficiency, reliability, or top-notch customer service, understanding the nuances of these two web hosting giants is essential. Let’s dive in.
Overview
In this article, we’ll dissect iPage and BigScoots, two notable web hosting providers. We’ll scrutinize their features, performance, pricing, and customer support, providing an unbiased comparison to help you choose the one that best suits your business needs. Let’s dive in.
Let’s forge ahead and analyze the strong and weak points of these two web hosting businesses.
iPage
Price: From $1.99 per month
Support: 24/7 technical support
Official website: www.ipage.com
iPage primarily targets small to medium-sized businesses and individuals seeking affordable, user-friendly website hosting and building services.
BigScoots
Price: From $6.95 per month
Support: 24/7 technical support
Official website: www.bigscoots.com
BigScoots' ideal customer is a business owner seeking reliable, fully managed web hosting services for superior site performance and security.
I've been using iPage for several years now and I'm very pleased with their service. Their pricing is competitive and their customer support is excellent. – Richard
BigScoots' customer support is top-notch! They helped me transfer my website from another host and walked me through the entire process. Highly recommended! – Nicole
I was hesitant to switch to a new host, but iPage made the process easy and painless. Their servers are fast and reliable. Recommended! – Katie
BigScoots' shared hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – Chris
I appreciate how user-friendly iPage's control panel is. It makes managing my website simple and stress-free. Good job, iPage! – Timothy
I was hesitant to switch to a new host, but BigScoots made the process easy and painless. Their servers are fast and their customer support is excellent. Recommended! – Rachel
Support Features
This section explores the strengths and weaknesses of the customer support provided by iPage and BigScoots.
Winner is:
iPage's support services include 24/7 phone and live chat, with a solid knowledge base. BigScoots, on the other hand, offers 24/7/365 managed support, including live chat, phone, and ticketing system, along with a comprehensive knowledge base. BigScoots' support is more personalized and their response times are generally faster. Both have commendable support, but when it comes to responsiveness and personal touch, BigScoots edges out iPage in my opinion.
iPage
- 24/7 customer support: iPage offers 24/7 customer support via phone, chat, and email. This means that you can get help whenever you need it.
- Live chat: iPage offers live chat support. This is a great way to get help quickly from a live representative.
- Email support: iPage offers email support. This is a good option if you need to send a detailed message to iPage's support team.
- Phone support: iPage offers phone support. This is a good option if you need to talk to a live representative immediately.
- Social media support: iPage is active on social media, and you can contact them through their social media channels for help.
- Ticketing system: iPage has a ticketing system that allows you to track your support requests. This is a great way to keep track of your progress and make sure that your issue is resolved.
- Knowledge base: iPage has a comprehensive knowledge base that covers a wide range of topics. The knowledge base is a great resource for finding answers to common questions.
- Tutorials: iPage offers a number of tutorials that can help you learn how to use its features. The tutorials are a great resource for beginners.
- Community forum: iPage has a community forum where you can ask questions and get help from other iPage users. This is a great resource for finding help with non-urgent issues.
BigScoots
- 24/7 Support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it, no matter what time of day it is.
- Phone Support: BigScoots offers phone support 24/7. You can call their toll-free number and speak to a member of their support staff.
- Email Support: BigScoots also offers email support. You can send an email to their support address and they will get back to you as soon as possible.
- Live Chat Support: BigScoots offers live chat support. You can chat with a member of their support staff in real time.
- Friendly and Knowledgeable Staff: BigScoots's support staff is friendly and knowledgeable. They are always willing to help you and they will do their best to resolve your issue quickly.
- Quick Response Times: BigScoots's support staff has quick response times. You can usually expect a response within minutes, even during off-peak hours.
- Knowledge Base: BigScoots has a comprehensive knowledge base that covers a wide range of topics. This means that you can often find the answer to your question without having to contact support.
Technology Features
This section compares the technology features of iPage vs BigScoots in terms of web server infrastructure, SSD, CDN, caching, and more.
Winner is:
iPage utilizes shared web server infrastructure, with basic caching and optional SSD. Its CDN offering is average, but not the fastest. In contrast, BigScoots offers managed infrastructure with SSD as standard, robust caching, and a top-tier CDN, resulting in superior performance. Though iPage may be affordable, the advanced technology features of BigScoots make it a clear winner for me. Its commitment to high-speed, reliable hosting is evident and justifies its slightly higher cost.
iPage
- Storage: iPage offers a generous amount of storage space, starting at 100 GB for the basic plan. This is enough space for most small businesses and personal websites.
- Bandwidth: iPage also offers plenty of bandwidth, starting at 100 GB per month for the basic plan. This means that you won't have to worry about your website slowing down or crashing if you get a lot of traffic.
- Free email: iPage includes free email accounts with all of its plans. You can create up to 10 email addresses per domain, and each account comes with 1 GB of storage space.
- Support: iPage offers 24/7 customer support via phone, chat, and email. This means that you can get help whenever you need it.
- Free domain name: iPage includes a free domain name with all of its annual plans.
- Free website migration: iPage will migrate your existing website to its servers for free.
- Website builder: iPage includes a free website builder with all of its plans. This makes it easy to create a professional-looking website without any coding experience.
- Security: iPage takes security seriously. All of its plans include features like SSL certificates, spam protection, and DDoS protection.
- Money-back guarantee: iPage offers a 30-day money-back guarantee on all of its plans.
BigScoots
- SSD Storage: All BigScoots plans come with SSD storage, which is much faster than traditional HDD storage. This means that your websites will load faster and perform better.
- LiteSpeed Web Server: BigScoots uses the LiteSpeed web server, which is one of the fastest and most efficient web servers available. This will further improve the performance of your websites.
- PHP 8: BigScoots supports PHP 8, the latest version of the PHP programming language. This means that your websites will be able to take advantage of the latest PHP features and performance improvements.
- Free SSL Certificates: BigScoots includes free Let's Encrypt SSL certificates with all plans. This will secure your websites and protect your visitors' data.
- Free Website Migrations: BigScoots will migrate your website to their servers for free.
- Unlimited Bandwidth: BigScoots plans offer unlimited bandwidth, so you don't have to worry about hitting a limit.
- Unlimited Email Accounts: BigScoots plans offer unlimited email accounts, so you can create as many email addresses as you need.
- Daily Backups: BigScoots automatically backs up your websites daily. This means that you can always restore your websites if something goes wrong.
- 24/7 Support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it.
- 45-Day Money-Back Guarantee: BigScoots offers a 45-day money-back guarantee, so you can try their services risk-free.
Security Features
This section looks at the security features of iPage and BigScoots in terms of firewall, DDoS, malware, and spam protection.
Winner is:
Both iPage and BigScoots prioritize security. iPage offers a robust security suite with firewall and DDoS protections, along with customized email spam filters. BigScoots, on the other hand, provides advanced DDoos protection, proactive server monitoring, and a solid firewall, but lacks detailed spam protection. Although both are commendable, BigScoots edges out iPage due to its superior proactive monitoring, helping to identify and fix issues before they become serious threats. Therefore, BigScoots is the overall winner in this comparison.
iPage
- SSL certificates: iPage includes free SSL certificates with all of its plans. SSL certificates encrypt the data that is transmitted between your website and your visitors' browsers, which helps to protect their personal information.
- Spam protection: iPage uses a spam filter to help protect your email accounts from spam. The spam filter is constantly updated to block new spam messages.
- DDoS protection: iPage offers DDoS protection to help protect your website from distributed denial-of-service attacks. DDoS attacks are attacks that attempt to overload your website's servers with traffic, which can make your website inaccessible.
- Daily malware scan: iPage scans your website for malware on a daily basis. If malware is detected, iPage will automatically remove it from your website.
- Blacklist monitoring: iPage monitors your website's IP address for blacklisting. If your IP address is blacklisted, this means that it has been identified as a source of spam or malware. iPage will notify you if your IP address is blacklisted so that you can take steps to remove it from the blacklist.
- Strong passwords: iPage requires you to use strong passwords for your account and your website. Strong passwords are passwords that are at least 8 characters long and include a mix of uppercase and lowercase letters, numbers, and symbols.
- Two-factor authentication: iPage offers two-factor authentication for your account. Two-factor authentication adds an extra layer of security to your account by requiring you to enter a code from your phone in addition to your password when you log in.
BigScoots
- Enhanced Brute Force Protection: BigScoots uses a custom firewall solution to block brute force attacks. This means that attackers will not be able to repeatedly try to guess your passwords, which can help to prevent unauthorized access to your websites.
- Spam Filtering: BigScoots uses a spam filter to block spam emails from reaching your inbox. This will help to protect your email address from being used for malicious purposes.
- Malware Scanning: BigScoots scans your websites for malware on a regular basis. This will help to protect your websites from being infected with malware, which can damage your websites or steal your visitors' data.
- Network Wide DDoS Protection: BigScoots uses a network-wide DDoS protection system to protect your websites from distributed denial-of-service (DDoS) attacks. This means that your websites will be protected from attacks that try to overwhelm your servers with traffic.
- Secure Login: BigScoots uses a secure login system to protect your websites from unauthorized access. This means that your passwords will be encrypted and stored securely, so attackers will not be able to steal them.
- Daily Backups: BigScoots automatically backs up your websites daily. This means that you can always restore your websites if something goes wrong.
Performance Features
This section looks at the performance, speed, and uptime features of BigScoots and iPage in terms of caching, SSD storage, CDN, and more.
Winner is:
While iPage offers decent speed and performance, it occasionally falls short in terms of reliability. BigScoots, on the other hand, consistently delivers top-notch speed, high-performance, and remarkable uptime. The support from BigScoots is also more personalized and responsive. So, while iPage is suitable for budget-conscious users prioritizing speed, BigScoots, with its superior reliability and performance, is the overall winner in this head-to-head.
iPage
- Speed: iPage uses LiteSpeed web servers, which are known for their speed and performance.
- Free CDN (content delivery network): iPage offers free CDN which can help to improve the loading speeds of your website for visitors from different parts of the world.
- Performance: iPage offers a number of features to help improve the performance of your website, such as caching and compression.
- Uptime: iPage has a 99.82% uptime guarantee.
BigScoots
- Speed: BigScoots uses SSD storage and the LiteSpeed web server, which are both very fast. This means that your websites will load quickly.
- SSD Storage: SSD storage is much faster than traditional HDD storage. This means that your websites will load much faster when they are hosted on SSD storage.
- LiteSpeed Web Server: The LiteSpeed web server is one of the fastest and most efficient web servers available. This means that your websites will be able to handle more traffic and perform better when they are hosted on LiteSpeed.
- Uptime: BigScoots guarantees 99.9% uptime. This means that your websites will be up and running 99.9% of the time.
- Performance: BigScoots offers a number of features that can help to improve the performance of your websites, such as caching and compression.
- Caching: Caching is a technique that can be used to store frequently accessed data in memory. This can help to improve the performance of your websites by reducing the amount of time it takes to load them.
- Compression: Compression is a technique that can be used to reduce the size of files. This can help to improve the performance of your websites by reducing the amount of data that needs to be transferred.
Pros & Cons
In this section, we’ll be taking a closer look at iPage and BigScoots, two well-known hosting services. We’ll break down the pros and cons of each, giving you a clear overview of what they offer. So, let’s dive in and explore the ups and downs of these two hosting options.
Winner is:
iPage offers budget-friendly hosting with easy setup, excellent for beginners, but it falls short in speed and performance. BigScoots, though slightly costlier, delivers superior performance, faster speed, and excellent customer service. It also provides managed services, which iPage lacks. Both have reliable uptime. However, for the balance of cost, performance, and customer service, BigScoots edges out as the winner.
iPage
Pros:
- Affordable: iPage is one of the most affordable web hosting providers on the market. Their introductory prices are very low, and even their renewal prices are reasonable.
- Easy to use: iPage's interface is very user-friendly, even for beginners. They offer a free website builder, as well as a variety of other tools to help you get started with your website.
- Good customer support: iPage's customer support is available 24/7 via phone, chat, and email. They have a good reputation for being helpful and responsive.
- Free features: iPage includes a number of free features with their plans, such as unlimited email accounts, a free domain name, and a free SSL certificate.
Cons:
- Uptime: iPage's uptime is not as good as some of the other web hosting providers on the market. They have a 99.82% uptime guarantee, but in reality, their uptime has been as low as 99.5%.
- Speed: iPage's loading speeds are not as fast as some of the other web hosting providers on the market. This can be a problem for websites with a lot of traffic.
- Limited features: iPage's plans do not include as many features as some of the other web hosting providers on the market. For example, they do not offer cPanel, which is a popular control panel for managing websites.
BigScoots
Pros:
- Excellent performance: BigScoots uses SSD storage and the LiteSpeed web server, which are both very fast. This means that your websites will load quickly.
- Great uptime: BigScoots guarantees 99.9% uptime. This means that your websites will be up and running 99.9% of the time.
- Excellent security: BigScoots offers a number of security features, such as enhanced brute force protection, spam filtering, malware scanning, and network-wide DDoS protection.
- Great customer support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it.
- Affordable pricing: BigScoots's plans are very affordable, especially for managed WordPress hosting.
Cons:
- Limited features: BigScoots's plans do not offer as many features as some of its competitors.
- No monthly plans: BigScoots only offers annual plans for its managed WordPress hosting, which may not be ideal for customers who prefer to pay on a monthly basis.
- Limited storage: BigScoots's managed WordPress hosting plans come with limited storage, which may not be sufficient for larger websites or those with high traffic.
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