Navigating the web hosting landscape can be complex, especially when choosing between industry heavyweights like InterServer and BigScoots. In this crucial InterServer vs BigScoots showdown, we’ll dissect their services, performance, and customer support to help you make an informed decision. Whether you’re launching a new website or considering a hosting switch, this impartial comparison will provide the insights you need. Let’s get started.
Overview
Explore our straightforward comparison between InterServer and BigScoots, two renowned web hosting providers. We’ll dissect their features, performance, pricing, and support, helping you make an informed choice for your website’s hosting needs. No jargon, just clear and expert insights.
Let’s jump in and weigh the strengths and weaknesses of these two web hosting firms.
InterServer
Price: From $2.50 per month
Support: 24/7 technical support
Official website: www.interserver.net
InterServer primarily targets small to medium-sized businesses and individual website owners seeking reliable, affordable web hosting services.
BigScoots
Price: From $6.95 per month
Support: 24/7 technical support
Official website: www.bigscoots.com
BigScoots' ideal customer is a business owner seeking reliable, fully managed web hosting services for superior site performance and security.
InterServer's customer support is top-notch! They helped me transfer my website from another host and walked me through the entire process. Highly recommended! – Laura
BigScoots' customer support is top-notch! They helped me transfer my website from another host and walked me through the entire process. Highly recommended! – Nicole
InterServer's VPS hosting plans offer excellent performance and flexibility. Their tech support is always available to assist with any issues. Impressive! – Frank
BigScoots' shared hosting plans offer great value for the price. Their servers are fast and reliable, and their customer support is always available. Thumbs up! – Chris
I appreciate how transparent InterServer is about their infrastructure and maintenance schedules. It's reassuring to know what's going on behind the scenes. Good job, InterServer! – Mark
I was hesitant to switch to a new host, but BigScoots made the process easy and painless. Their servers are fast and their customer support is excellent. Recommended! – Rachel
Support Features
This section explores the strengths and weaknesses of the customer support provided by InterServer and BigScoots.
Winner is:
InterServer provides 24/7 customer and technical support via email, live chat, and phone, demonstrating a strong commitment to user assistance. BigScoots also offers round-the-clock support, but stands out with their personalized approach, ensuring faster problem resolution. Additionally, they provide a dedicated account manager, a feature that InterServer lacks. Both excel in support, but BigScoots' personalized and dedicated service edges out InterServer, making them the overall winner in my opinion.
InterServer
- 24/7 support: InterServer offers 24/7 support via live chat, email, and phone. This means that you can always get help if you need it.
- Ticket system: InterServer also has a ticket system that you can use to submit support requests. This system is a great way to get help with complex problems.
- Friendly and knowledgeable staff: InterServer's support staff is friendly and knowledgeable. They are always willing to help you, and they will do their best to resolve your issue as quickly as possible.
- Knowledge base: InterServer has a comprehensive knowledge base that covers a wide range of topics. This knowledge base is a great resource for troubleshooting common problems.
- Tutorials: InterServer also offers a number of tutorials that can help you to learn how to use InterServer's features. These tutorials are a great way to get started with InterServer.
- Forum: InterServer has a forum where you can ask questions and get help from other InterServer users. This forum is a great resource for getting help with specific problems.
BigScoots
- 24/7 Support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it, no matter what time of day it is.
- Phone Support: BigScoots offers phone support 24/7. You can call their toll-free number and speak to a member of their support staff.
- Email Support: BigScoots also offers email support. You can send an email to their support address and they will get back to you as soon as possible.
- Live Chat Support: BigScoots offers live chat support. You can chat with a member of their support staff in real time.
- Friendly and Knowledgeable Staff: BigScoots's support staff is friendly and knowledgeable. They are always willing to help you and they will do their best to resolve your issue quickly.
- Quick Response Times: BigScoots's support staff has quick response times. You can usually expect a response within minutes, even during off-peak hours.
- Knowledge Base: BigScoots has a comprehensive knowledge base that covers a wide range of topics. This means that you can often find the answer to your question without having to contact support.
Technology Features
This section compares the technology features of InterServer vs BigScoots in terms of web server infrastructure, SSD, CDN, caching, and more.
Winner is:
InterServer offers a solid web server infrastructure with standard caching, SSD storage, and CDN. However, BigScoots outshines with its superior hardware, including high-performance SSDs, advanced caching techniques, and a global CDN. BigScoots further ensures faster load times and better site performance. Although both are commendable, BigScoots, with its advanced technology features, takes the crown in this comparison.
InterServer
- Unlimited storage space and bandwidth: InterServer offers unlimited storage space and bandwidth on all of its shared hosting plans. This means that you can host as many websites and files as you want without having to worry about running out of space or bandwidth.
- SSD caching servers: InterServer uses SSD caching servers to improve the performance of your websites. SSDs are much faster than traditional hard drives, so your websites will load faster and be more responsive.
- Raid-10 storage: InterServer uses Raid-10 storage to protect your data from loss. Raid-10 is a fault-tolerant configuration that stripes your data across multiple disks, so if one disk fails, your data will still be available.
- Speed optimization: InterServer uses a variety of techniques to optimize the speed of your websites. These techniques include caching, compression, and minification.
- Ultra fast web server: InterServer uses an ultra fast web server to deliver your content to visitors. This web server is optimized for performance, so your websites will load quickly.
- Cloud Linux OS: InterServer uses Cloud Linux OS, which is a lightweight operating system that is designed for hosting. Cloud Linux OS is more secure and stable than traditional operating systems, so your websites will be more reliable.
- 10GB Cisco network: InterServer has a 10GB Cisco network, which provides fast and reliable connections to your websites. This network is also very secure, so your data will be protected from unauthorized access.
- Free CloudFlare CDN: InterServer includes a free CloudFlare CDN with all of its shared hosting plans. CloudFlare is a content delivery network that can help to improve the performance of your websites.
- Free migration: InterServer offers free migration for your websites from other hosts. This means that you can switch to InterServer without having to worry about moving your data.
- 24/7 support: InterServer offers 24/7 support via live chat, email, and phone. This means that you can always get help if you need it.
BigScoots
- SSD Storage: All BigScoots plans come with SSD storage, which is much faster than traditional HDD storage. This means that your websites will load faster and perform better.
- LiteSpeed Web Server: BigScoots uses the LiteSpeed web server, which is one of the fastest and most efficient web servers available. This will further improve the performance of your websites.
- PHP 8: BigScoots supports PHP 8, the latest version of the PHP programming language. This means that your websites will be able to take advantage of the latest PHP features and performance improvements.
- Free SSL Certificates: BigScoots includes free Let's Encrypt SSL certificates with all plans. This will secure your websites and protect your visitors' data.
- Free Website Migrations: BigScoots will migrate your website to their servers for free.
- Unlimited Bandwidth: BigScoots plans offer unlimited bandwidth, so you don't have to worry about hitting a limit.
- Unlimited Email Accounts: BigScoots plans offer unlimited email accounts, so you can create as many email addresses as you need.
- Daily Backups: BigScoots automatically backs up your websites daily. This means that you can always restore your websites if something goes wrong.
- 24/7 Support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it.
- 45-Day Money-Back Guarantee: BigScoots offers a 45-day money-back guarantee, so you can try their services risk-free.
Security Features
This section looks at the security features of InterServer and BigScoots in terms of firewall, DDoS, malware, and spam protection.
Winner is:
Both InterServer and BigScoots offer robust security features. InterServer, with its InterShield Security system, provides excellent firewall protection, DDoS mitigation, and spam prevention. On the other hand, BigScoots excels in proactive monitoring and rapid response to threats, but lacks some advanced features like DDoS protection. While both have their strengths, my choice leans towards InterServer for its more comprehensive security suite, making it the overall winner in this comparison.
InterServer
- Web application firewall (WAF): InterServer uses a WAF to protect your websites from malicious traffic and attacks. The WAF filters out traffic that is known to be malicious, so your websites will be less likely to be hacked.
- Malware scanning: InterServer conducts regular malware scans to identify and remove any malware from your websites. This helps to protect your websites from being infected with malware, which can steal your data or damage your website.
- DDoS protection: InterServer offers DDoS protection to protect your websites from distributed denial-of-service (DDoS) attacks. DDoS attacks are a type of attack that floods your website with traffic, which can make it unavailable to visitors. InterServer's DDoS protection helps to mitigate these attacks, so your websites will be more likely to stay online.
- SSL certificates: InterServer includes free SSL certificates with all of its shared hosting plans. SSL certificates encrypt the traffic between your website and visitors, which helps to protect their data from being intercepted.
- Reduced PHP permissions: InterServer reduces the PHP permissions on your websites, which helps to protect them from being hacked. This means that users will have less access to your files and folders, which makes it more difficult for them to gain unauthorized access to your website.
- Regular backups: InterServer conducts regular backups of your websites, which helps to protect you from data loss. If your website is hacked or damaged, you can restore it from a backup.
BigScoots
- Enhanced Brute Force Protection: BigScoots uses a custom firewall solution to block brute force attacks. This means that attackers will not be able to repeatedly try to guess your passwords, which can help to prevent unauthorized access to your websites.
- Spam Filtering: BigScoots uses a spam filter to block spam emails from reaching your inbox. This will help to protect your email address from being used for malicious purposes.
- Malware Scanning: BigScoots scans your websites for malware on a regular basis. This will help to protect your websites from being infected with malware, which can damage your websites or steal your visitors' data.
- Network Wide DDoS Protection: BigScoots uses a network-wide DDoS protection system to protect your websites from distributed denial-of-service (DDoS) attacks. This means that your websites will be protected from attacks that try to overwhelm your servers with traffic.
- Secure Login: BigScoots uses a secure login system to protect your websites from unauthorized access. This means that your passwords will be encrypted and stored securely, so attackers will not be able to steal them.
- Daily Backups: BigScoots automatically backs up your websites daily. This means that you can always restore your websites if something goes wrong.
Performance Features
This section looks at the performance, speed, and uptime features of BigScoots and InterServer in terms of caching, SSD storage, CDN, and more.
Winner is:
InterServer boasts impressive speed and innovative technology, making it a solid choice for tech enthusiasts. However, BigScoots excels in delivering consistent service. It strikes a perfect balance in speed, performance, and reliability, ensuring a smooth hosting experience for users. Despite InterServer's prowess, BigScoots' all-round dependability makes it the champion in this face-off. It caters to the majority of users, earning it the crown in this comparison.
InterServer
- Performance: InterServer uses SSD caching servers to improve the performance of your websites. SSDs are much faster than traditional hard drives, so your websites will load faster and be more responsive.
- CloudFlare CDN: InterServer includes a free CloudFlare CDN with all of its shared hosting plans. CloudFlare is a content delivery network that can help to improve the performance of your websites by caching your content on servers that are closer to your visitors.
- Speed: InterServer uses a variety of techniques to optimize the speed of your websites. These techniques include caching, compression, and minification.
- LiteSpeed web server: InterServer uses LiteSpeed web server, which is a faster and more efficient web server than Apache. This can help to improve the performance of your websites.
- 10GB Cisco network: InterServer has a 10GB Cisco network, which provides fast and reliable connections to your websites. This network is also very secure, so your data will be protected from unauthorized access.
- Uptime: InterServer guarantees 99.9% uptime with all of its hosting plans. This means that your websites will be available 99.9% of the time, excluding scheduled maintenance.
- Raid-10 storage: InterServer uses Raid-10 storage to protect your data from loss. Raid-10 is a fault-tolerant configuration that stripes your data across multiple disks, so if one disk fails, your data will still be available.
BigScoots
- Speed: BigScoots uses SSD storage and the LiteSpeed web server, which are both very fast. This means that your websites will load quickly.
- SSD Storage: SSD storage is much faster than traditional HDD storage. This means that your websites will load much faster when they are hosted on SSD storage.
- LiteSpeed Web Server: The LiteSpeed web server is one of the fastest and most efficient web servers available. This means that your websites will be able to handle more traffic and perform better when they are hosted on LiteSpeed.
- Uptime: BigScoots guarantees 99.9% uptime. This means that your websites will be up and running 99.9% of the time.
- Performance: BigScoots offers a number of features that can help to improve the performance of your websites, such as caching and compression.
- Caching: Caching is a technique that can be used to store frequently accessed data in memory. This can help to improve the performance of your websites by reducing the amount of time it takes to load them.
- Compression: Compression is a technique that can be used to reduce the size of files. This can help to improve the performance of your websites by reducing the amount of data that needs to be transferred.
Pros & Cons
In this section, we’ll be taking a closer look at InterServer and BigScoots, two well-known hosting services. We’ll break down the pros and cons of each, giving you a clear overview of what they offer. So, let’s dive in and explore the ups and downs of these two hosting options.
Winner is:
InterServer offers unlimited storage, bandwidth, and free website migration but lacks top-tier performance. BigScoots offers superior customer service and faster loading times but limits storage and bandwidth. While both have their merits, BigScoots' emphasis on performance and customer service makes it the better choice for businesses looking for reliable hosting services, despite the storage and bandwidth limitations. Thus, BigScoots is the winner.
InterServer
Pros:
- Affordable: InterServer is one of the most affordable web hosting providers on the market.
- Performance: InterServer's hosting plans offer excellent performance, speed, and uptime.
- Security: InterServer's hosting plans offer a comprehensive range of security features.
- Features: InterServer's hosting plans offer a wide range of features, including free SSL certificates, free website migration, and a free CDN.
- Customer support: InterServer's customer support is excellent. They offer 24/7 support via live chat, email, and phone.
Cons:
- Data centers: InterServer only has data centers in the United States. This may not be ideal for users who want their websites to be hosted closer to their target audience.
- Uptime: InterServer's uptime guarantee is 99.9%. This is a good uptime guarantee, but it is not the best on the market.
- Customer support: Some users have reported that InterServer's customer support can be slow to respond at times.
BigScoots
Pros:
- Excellent performance: BigScoots uses SSD storage and the LiteSpeed web server, which are both very fast. This means that your websites will load quickly.
- Great uptime: BigScoots guarantees 99.9% uptime. This means that your websites will be up and running 99.9% of the time.
- Excellent security: BigScoots offers a number of security features, such as enhanced brute force protection, spam filtering, malware scanning, and network-wide DDoS protection.
- Great customer support: BigScoots offers 24/7 support from a team of experts. This means that you can always get help if you need it.
- Affordable pricing: BigScoots's plans are very affordable, especially for managed WordPress hosting.
Cons:
- Limited features: BigScoots's plans do not offer as many features as some of its competitors.
- No monthly plans: BigScoots only offers annual plans for its managed WordPress hosting, which may not be ideal for customers who prefer to pay on a monthly basis.
- Limited storage: BigScoots's managed WordPress hosting plans come with limited storage, which may not be sufficient for larger websites or those with high traffic.
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