Assessing the battle of VPN Unlimited vs Mullvad, we aim to give you a thorough comparison of these two reputable VPN providers. Both boast unique features and strengths, but choosing between them can be tricky. Our analysis will guide you through their capabilities, helping you make an informed decision based on your personal needs.
Overview
In our comprehensive face-off between VPN Unlimited and Mullvad VPN, we delve deep into their security measures, commitment to user privacy, and overall speed performances. With VPN Unlimited‘s robust range of features and Mullvad‘s staunch dedication to anonymity, choosing can be a challenging task. So, we’ve put these VPN giants under a microscope to help you make an informed choice. No gimmicks, only hard facts and in-depth analysis!
VPN Unlimited
Price: From $5/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: VPN Unlimited offers a 7-day money back guarantee.
Official website: www.vpnunlimited.com
VPN Unlimited is best for individuals and businesses who want to ensure their internet connection is secure, private, and unrestricted, no matter where they are or what device they’re using.
Mullvad
Price: From $5.36/month
Trustpilot Rating: 3.9 out of 5 stars
Refund Policy: Mullvad offers a 30-day money-back guarantee.
Official website: www.mullvad.net
Mullvad is best for individuals who prioritize online privacy and want an easy-to-use, secure VPN service.
VPN Unlimited stands as a testament to what a user-centric VPN service should be like, offering a rich set of features coupled with high-speed connections. Its innovative approach to online security has provided a browsing environment that is both safe and unrestricted. It has been a journey of reliability and satisfaction, justifying a proud 5-star rating! – Caleb R.
Mullvad operates with a principle of maintaining the user’s online anonymity at its core. The service, characterized by its straightforward approach to privacy and a policy of not logging any user data, has been a reliable companion in maintaining my online privacy. Its performance and commitment to privacy are both stellar, rightfully earning a 5-star rating. – Li Wei
VPN Unlimited offers a solid VPN service characterized by reliable connections and a user-friendly interface. While the service is generally reliable, a broader range of configuration options would be a welcome addition. A well-rounded service deserving of a 4-star rating. – Adam Novák
Mullvad emphasizes user anonymity, presenting a straightforward solution for online privacy. While it stands strong on privacy features, a user-friendly interface could enhance the overall experience. Committing to user privacy, it earns a 4-star review. – Luciana
Pros & Cons
This segment scrutinizes the benefits and drawbacks of these two VPNs.
Winner is:
VPN Unlimited boasts a user-friendly interface, unlimited bandwidth, and strong encryption protocols for security, although it falls slightly behind in speed. Mullvad provides a unique anonymous payment option and is more transparent about its no-logs policy, but it has a limited server network and lacks a dedicated customer service. Considering these pros and cons, VPN Unlimited edges out as the overall winner due to its comprehensive features and user-friendly nature.
VPN Unlimited
Pros:
- Secure: Uses strong encryption and a kill switch to protect your privacy.
- Easy to use: Has a user-friendly interface and apps for all major platforms.
- Unblocks streaming services: Can unblock Netflix, Hulu, and other streaming services.
- Good speeds: Provides fast speeds for streaming, gaming, and torrenting.
- Unlimited simultaneous connections: Allows you to connect up to 10 devices at the same time.
- Free trial: Offers a 7-day free trial so you can try it before you buy it.
Cons:
- Logs some user data: Keeps logs of your IP address, timestamps, and connection duration.
- Small server network: Only has 500+ servers in 56+ countries.
- Limited P2P support: Only supports P2P on 5 servers.
- Expensive: The monthly price is higher than some other VPNs.
Mullvad
Pros:
- Strong encryption and privacy features: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
Cons:
- Limited server network: Mullvad has a smaller server network than some other VPN providers. This can impact your speeds if you are connecting to a remote server.
- No live chat support: Mullvad does not offer live chat support. This can be inconvenient if you need help with something right away.
- Only supports a few payment methods: Mullvad only supports a few payment methods, such as Bitcoin and cash. This can be inconvenient for some users.
- Can be difficult to set up: Mullvad's apps can be a bit difficult to set up, especially for first-time users.
Key Features
This section compares the overall features of VPN Unlimited vs Mullvad.
VPN Unlimited HQ and country of jurisdiction is United States, and VPN Unlimited supports Windows, Mac, Linux, Android, iOS, Windows Phone, Apple TV, and other platforms like browser extensions for Chrome, Opera and Firefox.
Mullvad HQ and country of jurisdiction is Sweden, and Mullvad supports Windows, Mac, Linux, Android, and iOS.
Winner is:
VPN Unlimited boasts impressive features like a kill switch, DNS leak protection, and strong encryption methods for optimal security. While Mullvad respects anonymity with its cash payment option, it falls short in speed and server count. VPN Unlimited also excels in bypassing geoblocks for streaming services. Therefore, for its comprehensive security, larger server network, and efficient streaming capabilities, VPN Unlimited takes the win in this comparison.
VPN Unlimited
- Strong encryption: VPN Unlimited uses strong encryption to protect your data, including your IP address and traffic. This makes it difficult for hackers and other third parties to track your online activity.
- Unblocks streaming services: VPN Unlimited can unblock streaming services like Netflix, Hulu, and Amazon Prime Video. This allows you to watch your favorite shows and movies even if you are traveling or in a country where the service is blocked.
- Good speeds: VPN Unlimited provides good speeds for streaming, gaming, and torrenting. This means that you can enjoy your favorite content without any buffering or lag.
- Unlimited simultaneous connections: VPN Unlimited allows you to connect up to 10 devices at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
- Free trial: VPN Unlimited offers a 7-day free trial so you can try it before you buy it. This is a great way to see if the VPN is right for you.
Mullvad
- Strong encryption and privacy: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
- Anonymous payment: Mullvad only accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy.
- Transparent and open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
Security Features
This section looks at important security features of VPN Unlimited and Mullvad such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
VPN Unlimited and Mullvad both offer robust security features. VPN Unlimited provides a variety of protocols including OpenVPN, IKEv2, and KeepSolid Wise, which obfuscates your VPN traffic, making it nearly impossible to detect. It also offers a Kill Switch, DNS leak protection, and a strict no-logging policy. Mullvad also offers OpenVPN and WireGuard protocols, a Kill Switch, and DNS leak protection, but lacks obfuscation, adblocking, and split tunneling features. While both ensure anonymity, VPN Unlimited edges out with its wider range of features, making it the winner in this comparison.
VPN Unlimited
- Strong encryption: VPN Unlimited uses strong encryption to protect your data, including your IP address and traffic. This makes it difficult for hackers and other third parties to track your online activity. VPN Unlimited uses the following encryption protocols:
- AES-256: This is the most secure encryption protocol available. It uses a 256-bit key to encrypt your data, which is virtually unbreakable.
- OpenVPN: This is a popular and reliable VPN protocol. It is open-source, which means that it has been independently audited for security.
- IKEv2/IPsec: This is a newer VPN protocol that is designed for speed and security. It is often used by businesses and government agencies.
- Kill switch: The kill switch automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. DNS queries are used to translate domain names into IP addresses. If your DNS queries are leaked, your ISP or other third parties can see the websites you are visiting.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones use your regular internet connection. This can be useful for gaming or streaming, where you want to get the best possible speeds.
- Ad blocker: The ad blocker blocks ads and trackers loading in your browser. This can improve your browsing experience and protect your privacy.
- No logs policy: VPN Unlimited claims to have a strict no-logs policy. This means that they do not keep any records of your online activity, including your IP address, browsing history, or traffic data.
- AES-256: This is the most secure encryption protocol available. It uses a 256-bit key to encrypt your data, which is virtually unbreakable.
- OpenVPN: This is a popular and reliable VPN protocol. It is open-source, which means that it has been independently audited for security.
- IKEv2/IPsec: This is a newer VPN protocol that is designed for speed and security. It is often used by businesses and government agencies.
Mullvad
- Military-grade encryption: Mullvad uses military-grade AES-256 encryption to encrypt your traffic. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- AES-256 encryption: Mullvad uses the AES-256 encryption cipher, which is considered to be one of the most secure encryption algorithms available. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- OpenVPN: Mullvad supports the OpenVPN tunneling protocol, which is a well-established and secure protocol. OpenVPN uses strong encryption and can be used to bypass firewalls and censorship.
- WireGuard: Mullvad also supports the WireGuard tunneling protocol, which is a newer and more efficient protocol. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN.
- TLS 1.3: Mullvad uses TLS 1.3 for the control channel, which is the connection between your device and the VPN server. TLS 1.3 is the latest version of the Transport Layer Security (TLS) protocol, and it offers improved security and performance.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
Privacy Features
This section looks at the privacy features of Mullvad vs VPN Unlimited in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
VPN Unlimited and Mullvad both offer robust privacy features. They both have a no-log policy, ensuring your activities aren't tracked or stored. While Mullvad supports crypto payments and operates outside the five eyes jurisdiction, VPN Unlimited outshines with its private browsing feature and independent auditing for transparency and trust. VPN Unlimited is also headquartered in a data-friendly jurisdiction, which provides an extra layer of protection. Thus, for its comprehensive privacy features, VPN Unlimited stands as the winner.
VPN Unlimited
- No logs policy: VPN Unlimited claims to have a strict no-logs policy. This means that they do not keep any records of your online activity, including your IP address, browsing history, or traffic data.
- Kill switch: The kill switch automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. DNS queries are used to translate domain names into IP addresses. If your DNS queries are leaked, your ISP or other third parties can see the websites you are visiting.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones use your regular internet connection. This can be useful for gaming or streaming, where you want to get the best possible speeds.
- Ad blocker: The ad blocker blocks ads and trackers loading in your browser. This can improve your browsing experience and protect your privacy.
- Privacy policy: VPN Unlimited's privacy policy is clear and concise. It explains what data they collect, how they use it, and how you can control your privacy settings.
- No connection logs: VPN Unlimited does not keep any logs of your VPN connections, including the time and duration of your connection, the websites you visit, or the amount of data you transfer.
- No IP address logs: VPN Unlimited does not keep any logs of your IP address, even when you are not connected to the VPN. This means that they cannot track your online activity even if they are legally compelled to do so.
- No DNS logs: VPN Unlimited does not keep any logs of your DNS queries, which are used to translate domain names into IP addresses. This means that they cannot see the websites you are visiting even if they are legally compelled to do so.
- No traffic logs: VPN Unlimited does not keep any logs of your internet traffic, including the websites you visit, the files you download, or the amount of data you transfer.
Mullvad
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Anonymous account: Mullvad does not require you to create an account or provide any personal information. You can simply generate a random username and password and start using the VPN.
- Anonymous payment: Mullvad accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy even further.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- No IP address logs: Mullvad does not log your IP address, which is the unique identifier assigned to your device when you connect to the internet. This means that Mullvad cannot track your online activity or see where you have been.
- No DNS logs: Mullvad does not log your DNS queries, which are the requests your device sends to a DNS server to resolve a domain name into an IP address. This means that Mullvad cannot see what websites you have visited.
- No connection logs: Mullvad does not log the time or duration of your VPN connections. This means that Mullvad cannot see how long you have been connected to the VPN or which servers you have connected to.
- No bandwidth logs: Mullvad does not log the amount of data you have transferred through the VPN. This means that Mullvad cannot see how much data you have downloaded or uploaded.
- No payment logs: Mullvad does not log your payment information, such as your credit card number or PayPal account information. This means that Mullvad cannot track your financial activity.
Speed Features
This section explores the speed features of VPN Unlimited and Mullvad when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
VPN Unlimited and Mullvad both provide decent speed for online activities. However, third-party speed tests show that VPN Unlimited often outperforms Mullvad in terms of download and upload speeds. VPN Unlimited's server speed is also generally higher, which significantly enhances user experience on streaming sites and torrenting. While Mullvad provides decent speed, VPN Unlimited seems to offer a smoother and more consistent performance, making it the overall winner in terms of speed.
VPN Unlimited
- 3,000+ servers: VPN Unlimited has a large server network with over 3,000 servers in over 80 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
- Optimized servers: VPN Unlimited has optimized servers for streaming, gaming, and torrenting. These servers are designed to provide the best possible speeds for these activities.
- Dedicated IP addresses: VPN Unlimited offers dedicated IP addresses for an additional fee. This can be useful if you need to access websites or services that block VPNs.
- Personal VPN servers: VPN Unlimited offers personal VPN servers for an additional fee. This is a good option if you need to protect your privacy and security even further.
- Obfuscated servers: VPN Unlimited offers obfuscated servers that can help to hide your VPN activity your ISP or other third parties.
- Double VPN: VPN Unlimited offers a double VPN feature that encrypts your traffic twice, once through the VPN server and once through another server. This provides an extra layer of security.
- Fast speeds: VPN Unlimited claims to offer fast speeds for streaming, gaming, and torrenting. However, the actual speeds you experience will vary depending on a number of factors, such as your location, the VPN server you are connected to, and your internet connection speed.
- Multiple protocols: VPN Unlimited supports a variety of VPN protocols, including OpenVPN, IKEv2/IPsec, and PPTP. Different protocols offer different trade-offs between speed and security.
- WireGuard: VPN Unlimited recently added WireGuard support, which is a new VPN protocol that is designed to be faster and more secure than older protocols.
- Optimized servers: VPN Unlimited has optimized servers for streaming, gaming, and torrenting. These servers are designed to provide the best possible speeds for these activities.
- Kill switch: The kill switch automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your real IP address being exposed.
Mullvad
- Number of servers: Mullvad has over 700 servers in over 70 countries. This gives you a wide range of servers to choose from, so you should be able to find one that is close to you and provide good speeds.
- Types of servers: Mullvad offers a variety of server types, including:
- Standard servers: These are the most common type of server. They are located in various countries and provide good speeds and security.
- Obfuscated servers: These servers are designed to hide your VPN usage your ISP. They are useful in countries with strict internet censorship.
- Double VPN servers: These servers route your traffic through two VPN servers. This provides an extra layer of security and privacy.
- Tor over VPN servers: These servers allow you to connect to the Tor network through the VPN. This provides an extra layer of anonymity and privacy.
- Server load: Mullvad displays the load of each server on its website. This can be helpful in determining which server is the least congested and will provide the best speeds.
- Server uptime: Mullvad monitors the uptime of its servers and publishes this information on its website. This can be helpful in determining which server is the most reliable.
- Server rotation: Mullvad rotates its servers regularly. This helps to prevent them being identified and blocked by your ISP.
- WireGuard: Mullvad supports the WireGuard tunneling protocol, which is a newer and more efficient protocol than OpenVPN. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN and can offer faster speeds.
- Server location: The speed of your VPN connection can be affected by the distance between your device and the VPN server. Mullvad has servers in over 70 countries, so you should be able to find a server that is close to you and provide good speeds.
- Protocol: The tunneling protocol you use can also affect your speed. Mullvad supports OpenVPN, WireGuard, and IKEv2/IPSec. WireGuard is generally the fastest protocol, but OpenVPN is more widely supported.
- Bandwidth: The amount of bandwidth you have available can also affect your speed. Mullvad offers plans with up to 300 Mbps of bandwidth, so you should be able to stream HD video and play online games without any problems.
- Network congestion: The amount of traffic on the VPN server can also affect your speed. If the server is congested, you may experience slower speeds. Mullvad has a large network of servers, so you should be able to find a server that is not congested.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by VPN Unlimited versus Mullvad.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
VPN Unlimited supports torrenting on five dedicated servers and can unblock popular streaming services like Netflix. However, it lacks robust privacy policies. Mullvad, on the other hand, supports torrenting on all servers and is lauded for its strict no-logging policy and commitment to user privacy, but struggles to unblock some streaming services. Considering the balance between online privacy, torrenting capabilities and unblocking streaming services, Mullvad emerges as the winner due to its strong emphasis on privacy and unrestricted torrenting, despite its minor shortcomings with streaming services.
VPN Unlimited
- Streaming servers: VPN Unlimited has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and Amazon Prime Video. These servers are optimized to provide the best possible streaming experience.
- Unblocks geo-restricted content: VPN Unlimited can unblock geo-restricted content, which means that you can watch your favorite shows and movies even if they are not available in your region.
- No buffering or lag: VPN Unlimited's streaming servers are designed to provide fast speeds, so you can enjoy your favorite content without any buffering or lag.
- Easy to use: VPN Unlimited's streaming features are easy to use. Simply connect to a streaming server and start watching your favorite shows and movies.
- P2P-optimized servers: VPN Unlimited has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast speeds and reliable connections for torrenting.
- No bandwidth limits: VPN Unlimited does not have any bandwidth limits for torrenting. This means that you can download as much as you want without any restrictions.
- No throttling: VPN Unlimited does not throttle your speeds for torrenting. This means that you can get the best possible speeds for downloading torrents.
- Kill switch: The kill switch automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your real IP address being exposed.
- Double VPN: VPN Unlimited offers a double VPN feature that encrypts your traffic twice, once through the VPN server and once through another server. This provides an extra layer of security for torrenting.
Mullvad
- Netflix: Mullvad has been known to work with Netflix. However, there have been reports that Netflix has been blocking Mullvad's servers. If you are having trouble accessing Netflix with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Disney+: Mullvad has been known to work with Disney+. However, there have been reports that Disney+ has been blocking Mullvad's servers. If you are having trouble accessing Disney+ with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Amazon Prime Video: Mullvad has been known to work with Amazon Prime Video. However, there have been reports that Amazon Prime Video has been blocking Mullvad's servers. If you are having trouble accessing Amazon Prime Video with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- HBO Max: Mullvad has been known to work with HBO Max. However, there have been reports that HBO Max has been blocking Mullvad's servers. If you are having trouble accessing HBO Max with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Other streaming services: Mullvad has been known to work with other streaming services, such as Hulu, BBC iPlayer, and Spotify. However, there is no guarantee that it will work with all streaming services. If you are having trouble accessing a specific streaming service with Mullvad, you can try contacting the streaming service's customer support for help.
- P2P support: Mullvad supports P2P file sharing, which is what torrenting uses. This means that you can use Mullvad to download and upload torrents.
- No bandwidth limits: Mullvad does not have any bandwidth limits, so you can download and upload as much as you want.
- No speed throttling: Mullvad does not throttle your speeds, so you can get the best possible speeds when torrenting.
- No IP leaks: Mullvad uses strong encryption to protect your traffic prying eyes. This ensures that your torrenting activity is private and secure.
- No logs: Mullvad does not log any of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your torrenting activity or share your data with third parties.
Support Features
This section looks at what kind of customer support you can expect from Mullvad versus VPN Unlimited.
Winner is:
VPN Unlimited offers 24/7 customer support via email, an online contact form, and live chat, ensuring quick resolution of issues. Mullvad, however, only provides email support, and response times can be slow. While both strive to assist their users, VPN Unlimited's round-the-clock and multiple avenues for support give it the edge. It's crucial for a VPN service to offer immediate assistance, especially when technical issues may compromise online security. Therefore, VPN Unlimited wins in terms of providing superior customer support.
VPN Unlimited
- 24/7 live chat: VPN Unlimited offers 24/7 live chat support. This is the fastest way to get help a customer support agent.
- Email support: VPN Unlimited also offers email support. This is a good option if you need to provide more details about your issue.
- Knowledge base: VPN Unlimited has a knowledge base that contains articles about common issues. This is a good place to start if you can't find the answer to your question.
- Ticket system: VPN Unlimited also has a ticket system. This is a good option if you need to send a detailed message to a customer support agent.
Mullvad
- Email support: Mullvad offers email support that is available 24/7. You can submit a ticket through the Mullvad website and you will usually receive a response within 24 hours.
- Knowledge base: Mullvad has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
- Discord: Mullvad has a Discord server where you can chat with other users and get help the Mullvad team. This can be a helpful resource if you have a quick question or need help with something specific.
- Forums: Mullvad has a forum where you can post questions and get help other users. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
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