TorGuard vs TunnelBear Comparison

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In the world of VPN services, TorGuard and TunnelBear stand out as strong contenders. In this article, we delve into the specifics of TorGuard vs TunnelBear, exploring their unique features, advantages, and potential drawbacks. Our comprehensive comparison will aid you in making an informed decision on which VPN suits your needs best.

Overview

Dive into our comprehensive comparison of TorGuard and TunnelBear VPNs, two heavyweights in the realm of online security and privacy. We’ll scrutinize their performance in critical areas like robust security measures, stringent privacy policies, and speed. This showdown offers you clear insights to determine which VPN fits your needs best. Buckle up as we put these two to the test!

TorGuard

TorGuard

Price: From $4.99/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: TorGuard offers a 7-day money back guarantee.

Official website: www.torguard.net

TorGuard is best for individuals seeking high-level online privacy and security, particularly those who frequently download or stream content.

Learn more about TorGuard

TunnelBear

TunnelBear

Price: From $3.33/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: TunnelBear offers a refund within 30 days of payment on case-by-case basis.

Official website: www.tunnelbear.com

TunnelBear is best for internet users who value privacy and want a simple, user-friendly way to secure their web browsing on both desktop and mobile devices.

Learn more about TunnelBear

TorGuard has stood as a guardian in the virtual world, delivering a seamless blend of speed and security. Its performance, characterized by a plethora of servers worldwide and stellar customer service, has made my online journey smooth and secure. The ability to customize my experience to suit my needs further amplifies its position as a 5-star service in the VPN space. – Louise D.

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TunnelBear offers a VPN service characterized by both fun and functionality. Its user-friendly app, adorned with bear-themed animations, makes the security process delightful. Beyond the playful exterior lies a robust VPN service that offers strong encryption and a no-logs policy, striking a perfect balance between fun and security, and deserving a joyful 5-star rating. – Sunil K.

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TorGuard stands as a reliable option for tech enthusiasts, offering a range of customizable security options. Though robust, it might appear slightly complex for VPN newbies. A reliable choice with a deserved 4-star rating, particularly for users with a technical background. – Kimberly Santos

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TunnelBear brings a playful and intuitive approach to VPN services, offering robust security coupled with an easy-to-use interface. While well-executed, the server network could be more extensive. Capturing users with its bear-themed approach, it is deserving of a 4-star rating. – Gabriel Ferreira

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Pros & Cons

This section analyzes the advantages and disadvantages of these two VPN services.

Winner is:

TorGuard's strengths lie in its robust security features, including strong 256-bit encryption, a no-logs policy, and customizable options. It outperforms TunnelBear in server count, speed, and P2P support. TunnelBear, however, is more user-friendly, offering an intuitive interface for beginners. It also offers a free version, unlike TorGuard. However, its limited server network and lack of advanced features make TorGuard the overall winner for more comprehensive security and functionality.

TorGuard

TorGuard

Pros:
  • Extensive global network: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
  • Robust security features: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. It also offers a number of other security features, such as DNS leak protection and a kill switch.
  • Good for torrenting: TorGuard is a good choice for torrenting, as it offers dedicated servers for this purpose. These servers are optimized for high speeds and low latency, making them ideal for downloading large files.
  • Customizable: TorGuard is highly customizable, giving you a lot of control over your VPN experience. You can choose the encryption level, the protocol, and even the specific server you want to connect to.
  • Good customer support: TorGuard has a good customer support team that is available 24/7. They are responsive and helpful, and they can help you with any problems you may have.
Cons:
  • Unintuitive user interface: The TorGuard user interface is not the most intuitive. It can be difficult to find what you're looking for, and the settings can be confusing.
  • Not the best for streaming: TorGuard is not the best VPN for streaming, as it can have problems unblocking certain streaming services.
  • No public audits: TorGuard has not been independently audited, which means that there is no way to verify its claims about security and privacy.
  • Pricey: TorGuard is more expensive than some other VPNs.
TunnelBear

TunnelBear

Pros:
  • Easy to use: TunnelBear has a simple and user-friendly interface that makes it easy to get started, even for beginners.
  • Secure: TunnelBear uses strong encryption to protect your data and privacy.
  • Has a free version: TunnelBear offers a free version that gives you 500 MB of data per month.
  • Unblocks streaming services: TunnelBear can unblock streaming services like Netflix, Hulu, and BBC iPlayer.
  • Has a no-logs policy: TunnelBear does not collect any logs of your online activity.
  • Has a kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
Cons:
  • Speed: TunnelBear's speeds are not the fastest, and you may experience some lag when using it.
  • Not available in all countries: TunnelBear is not available in all countries, so you may not be able to use it if you are traveling.
  • Doesn't have a lot of features: TunnelBear does not have as many features as some other VPNs, such as split tunneling and port forwarding.

Key Features

This section compares the overall features of TorGuard vs TunnelBear.

TorGuard HQ and country of jurisdiction is United States, and TorGuard supports Windows, Mac, Linux, Android, and iOS. It also offers browser extensions for Chrome and Firefox.

TunnelBear HQ and country of jurisdiction is Canada, and TunnelBear supports Windows, Mac, Android, and iOS. It also offers browser extensions for Chrome, Firefox, and Opera.

Winner is:

TorGuard stands out with its robust security features, including AES-256 encryption, OpenVPN, and its zero-log policy. TunnelBear, though user-friendly, lacks in server count and speed. It does offer a free version but with limited data. Despite TunnelBear's simplicity, TorGuard's superior security, high-speed servers, and P2P support make it the overall winner.

TorGuard

TorGuard

  • Extensive global network: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
  • Robust security features: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. It also offers a number of other security features, such as DNS leak protection and a kill switch.
  • Good for torrenting: TorGuard is a good choice for torrenting, as it offers dedicated servers for this purpose. These servers are optimized for high speeds and low latency, making them ideal for downloading large files.
  • Customizable: TorGuard is highly customizable, giving you a lot of control over your VPN experience. You can choose the encryption level, the protocol, and even the specific server you want to connect to.
  • Good customer support: TorGuard has a good customer support team that is available 24/7. They are responsive and helpful, and they can help you with any problems you may have.
  • Private VPN Cloud: TorGuard offers a Private VPN Cloud service that allows you to host your own VPN server. This is a great option for businesses or individuals who need a high level of security and privacy.
  • No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Dedicated IP addresses: TorGuard offers dedicated IP addresses, which can be useful for businesses or individuals who need a consistent IP address. This can be helpful for things like online gaming or accessing websites that block VPNs.
TunnelBear

TunnelBear

  • Strong encryption: TunnelBear uses strong AES 256-bit encryption to protect your data and privacy.
  • Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
  • No-logs policy: TunnelBear does not collect any logs of your online activity.
  • Unblocks streaming services: TunnelBear can unblock streaming services like Netflix, Hulu, and BBC iPlayer.
  • Easy to use: TunnelBear has a simple and user-friendly interface that makes it easy to get started, even for beginners.
  • Has a free version: TunnelBear offers a free version that gives you 500 MB of data per month.
  • Works on multiple devices: TunnelBear can be used on multiple devices, including computers, smartphones, and tablets.
  • Supports multiple protocols: TunnelBear supports multiple protocols, including OpenVPN, IKEv2, and WireGuard.
  • Has a customer support team: TunnelBear has a customer support team that is available 24/7 to help you with any problems you may have.

Security Features

This section looks at important security features of TorGuard and TunnelBear such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

TorGuard and TunnelBear both offer robust security features. TorGuard supports multiple VPN protocols including OpenVPN, WireGuard, and IKEv2, and it also offers adblocking, IP/DNS leak protection, a kill switch, and private DNS. TunnelBear, on the other hand, uses OpenVPN and IKEv2 protocols, with protection against IP/DNS leaks, and a vigilant mode (kill switch). Neither service logs user activity. However, TorGuard edges out with advanced features like Split-Tunneling, Onion over VPN, Obfuscated servers, and Double VPN. Therefore, when considering extensive security features, TorGuard is the clear winner.

TorGuard

TorGuard

  • AES-256 bit encryption: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. This is the same encryption that is used by banks and governments, and it is considered to be unbreakable.
  • DNS leak protection: DNS leak protection prevents your real IP address leaking out, even if the VPN connection drops. This is important because it can prevent your ISP or other third parties tracking your online activity.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
  • No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
  • Stealth VPN: Stealth VPN is a feature that masks your VPN traffic so that it looks like regular internet traffic. This can be useful for bypassing censorship or accessing websites that block VPNs.
  • Private DNS: TorGuard offers a private DNS service that prevents your ISP or other third parties seeing the websites you visit.
  • Tor over VPN: TorGuard allows you to connect to the Tor network through its VPN servers. This provides an additional layer of security and anonymity.
  • AES-256 bit encryption: TorGuard uses AES-256 bit encryption, which is considered to be unbreakable. This is the same encryption that is used by banks and governments.
  • SHA-512 authentication: TorGuard uses SHA-512 authentication, which is a secure way to verify the authenticity of the VPN server.
  • Perfect Forward Secrecy: TorGuard uses Perfect Forward Secrecy, which means that each session uses a unique encryption key. This makes it more difficult for attackers to decrypt your traffic even if they manage to break the encryption for one session.
  • Multiple protocols: TorGuard supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2. This allows you to choose the protocol that best suits your needs.
  • Obfuscated servers: TorGuard offers obfuscated servers that can be used to bypass censorship or hide your VPN usage your ISP.
TunnelBear

TunnelBear

  • Strong encryption: TunnelBear uses strong AES 256-bit encryption to protect your data and privacy. This is the same encryption used by banks and government agencies.
  • Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
  • No-logs policy: TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive.
  • GhostBear: GhostBear is a feature that helps you bypass VPN blocking in countries with strict censorship.
  • Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
  • TrustedServer technology: TunnelBear's servers are all running on RAM, which means that your data is never stored on a hard drive. This makes it more difficult for hackers to access your data.
  • Regular security audits: TunnelBear undergoes regular security audits by independent security firms. This helps to ensure that their security measures are up to date and effective.
  • AES-256 encryption: TunnelBear uses strong AES-256 encryption to protect your data and privacy. This is the same encryption used by banks and government agencies.
  • SHA-256 authentication: TunnelBear uses SHA-256 authentication to verify the identity of the VPN server you are connected to. This helps to prevent man-in-the-middle attacks.
  • DH key exchange: TunnelBear uses a Diffie-Hellman key exchange to generate a shared key between your device and the VPN server. This helps to keep your data secure even if the VPN server is compromised.
  • TunnelBear VigilantBear: TunnelBear Vigilant Bear is a kill switch feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.

Privacy Features

This section looks at the privacy features of TunnelBear vs TorGuard in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

TorGuard and TunnelBear both offer excellent privacy features but differ in key areas. TorGuard has a strict no-log policy, accepts crypto payments, and its HQ is not in a Five Eyes country, ensuring better privacy. TunnelBear, while having a no-log policy, is based in Canada (a Five Eyes country) and doesn't support crypto payments. Both have not undergone independent auditing. However, TorGuard's private browsing is superior. Therefore, for a stronger commitment to privacy and anonymity, TorGuard emerges as the winner.

TorGuard

TorGuard

  • No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
  • DNS leak protection: DNS leak protection prevents your real IP address leaking out, even if the VPN connection drops. This is important because it can prevent your ISP or other third parties tracking your online activity.
  • Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
  • Stealth VPN: Stealth VPN is a feature that masks your VPN traffic so that it looks like regular internet traffic. This can be useful for bypassing censorship or accessing websites that block VPNs.
  • Private DNS: TorGuard offers a private DNS service that prevents your ISP or other third parties seeing the websites you visit.
  • Tor over VPN: TorGuard allows you to connect to the Tor network through its VPN servers. This provides an additional layer of security and anonymity.
  • No connection logs: TorGuard does not keep any records of your VPN connections, including the time, date, duration, or destination of your connections.
  • No traffic logs: TorGuard does not keep any records of your internet traffic, including the websites you visit, the files you download, or the amount of data you transfer.
  • No DNS logs: TorGuard does not keep any records of your DNS requests, which are the queries your computer makes to translate domain names into IP addresses.
  • No payment logs: TorGuard does not keep any records of your payment information, such as your credit card number or PayPal account information.
TunnelBear

TunnelBear

  • No-logs policy: TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive. This is one of the most important privacy features of any VPN.
  • Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
  • GhostBear: GhostBear is a feature that helps you bypass VPN blocking in countries with strict censorship. This is useful if you are traveling to a country where VPNs are blocked.
  • Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
  • TrustedServer technology: TunnelBear's servers are all running on RAM, which means that your data is never stored on a hard drive. This makes it more difficult for hackers to access your data.
  • Regular security audits: TunnelBear undergoes regular security audits by independent security firms. This helps to ensure that their security measures are up to date and effective.
  • TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive. This is one of the most important privacy features of any VPN.
  • TunnelBear does not collect your IP address. Your IP address is a unique identifier that can be used to track your online activity. By not collecting your IP address, TunnelBear makes it more difficult for anyone to track you.
  • TunnelBear does not collect your browsing history. Your browsing history is a record of all the websites you have visited. By not collecting your browsing history, TunnelBear makes it more difficult for anyone to see what websites you have been visiting.
  • TunnelBear does not collect your DNS requests. DNS requests are the requests that your device makes to resolve domain names into IP addresses. By not collecting your DNS requests, TunnelBear makes it more difficult for anyone to see what websites you are trying to visit.
  • TunnelBear does not collect your session lengths. Session lengths are the amount of time you spend connected to a VPN server. By not collecting your session lengths, TunnelBear makes it more difficult for anyone to see how long you have been using the VPN.
  • TunnelBear does not collect your connection timestamps. Connection timestamps are the times when you connect and disconnect a VPN server. By not collecting your connection timestamps, TunnelBear makes it more difficult for anyone to see when you have been using the VPN.

Speed Features

This section explores the speed features of TorGuard and TunnelBear when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

TorGuard and TunnelBear both offer reliable speeds, but in different aspects. TorGuard excels in download speeds and server speed, consistently ranking high in third-party speed tests. It also performs well for torrenting, thanks to its optimized P2P servers. TunnelBear, on the other hand, offers decent upload speeds and is capable of unblocking some streaming sites. However, it falls short in comparison to TorGuard's overall speed performance. If we're to declare a winner based on speed features, TorGuard takes the crown due to its superior download speeds, server speed, and performance in third-party speed tests.

TorGuard

TorGuard

  • 3,000+ servers in 50+ countries: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
  • Dedicated IP addresses: TorGuard offers dedicated IP addresses, which can be useful for businesses or individuals who need a consistent IP address. This can be helpful for things like online gaming or accessing websites that block VPNs.
  • Obfuscated servers: TorGuard offers obfuscated servers that can be used to bypass censorship or hide your VPN usage your ISP. Obfuscated servers use a special technique to disguise their traffic, making it look like regular internet traffic. This can be useful for users in countries with strict internet censorship or for users who want to hide their VPN usage their ISP.
  • P2P-optimized servers: TorGuard has P2P-optimized servers that are designed for torrenting. These servers are located in countries where torrenting is legal and they have high bandwidth and low latency.
  • Streaming-optimized servers: TorGuard has streaming-optimized servers that are designed for streaming video and audio. These servers are located in countries where the content you want to watch is available and they have high bandwidth and low latency.
  • Private VPN Cloud: TorGuard offers a Private VPN Cloud service that allows you to host your own VPN server. This is a great option for businesses or individuals who need a high level of security and privacy.
  • Unlimited bandwidth and speeds: TorGuard offers unlimited bandwidth and speeds, which means that you can download and upload as much data as you want without any restrictions.
  • WireGuard protocol: TorGuard supports the WireGuard protocol, which is one of the fastest VPN protocols available.
  • Optimized servers: TorGuard has optimized servers for different activities, such as streaming, gaming, and torrenting. This ensures that you get the best possible speeds for your needs.
  • Automatic server selection: TorGuard's automatic server selection feature will automatically connect you to the fastest server available.
  • Kill switch: TorGuard's kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
TunnelBear

TunnelBear

  • TunnelBear has servers in over 78 countries: This gives you a wide range of servers to choose from, which can help you to improve your speeds and unblock content that is restricted in your region.
  • TunnelBear has dedicated streaming servers: These servers are optimized for streaming services like Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and stream your favorite shows and movies without buffering or lag.
  • TunnelBear has obfuscated servers: These servers are designed to hide the fact that you are using a VPN. This can be useful if you are in a country where VPNs are blocked.
  • TunnelBear has P2P servers: These servers are optimized for file sharing. This means that you can download and upload files without affecting your speeds.
  • TunnelBear has split tunneling: This feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
  • TunnelBear uses the WireGuard protocol: WireGuard is a new VPN protocol that is designed to be faster and more secure than traditional VPN protocols.
  • TunnelBear has servers in over 78 countries: This gives you a wide range of servers to choose from, which can help you to improve your speeds.
  • TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
  • TunnelBear has a speed test feature: The speed test feature allows you to test the speeds of different servers, so you can find the fastest one for your needs.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by TorGuard versus TunnelBear.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

TorGuard excels in providing dedicated IPs for unblocking streaming services and has superior torrent support with unlimited speeds and bandwidth. TunnelBear, on the other hand, struggles with unblocking some streaming services and does not officially support torrenting. Therefore, in terms of unblocking streaming services and use for torrenting, TorGuard is the clear winner.

TorGuard

TorGuard

  • Streaming-optimized servers: TorGuard has streaming-optimized servers that are designed for streaming video and audio. These servers are located in countries where the content you want to watch is available and they have high bandwidth and low latency.
  • Unblock geo-restricted content: TorGuard can unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This is because TorGuard has servers located in different countries, so you can connect to a server in the country where the content you want to watch is available.
  • No buffering or lag: TorGuard's streaming servers are designed to provide smooth and uninterrupted streaming. This means that you should not experience any buffering or lag when streaming video or audio.
  • Wide variety of supported devices: TorGuard is compatible with a wide variety of devices, including Windows, Mac, Linux, iOS, and Android. This means that you can use TorGuard to stream on your computer, smartphone, or tablet.
  • Easy to use: TorGuard is easy to use, even for beginners. The software has a user-friendly interface that makes it easy to connect to a server and start streaming.
  • P2P-optimized servers: TorGuard has P2P-optimized servers that are designed for torrenting. These servers are located in countries where torrenting is legal and they have high bandwidth and low latency.
  • Unblock torrent sites: TorGuard can unblock torrent sites, such as The Pirate Bay and RARBG. This is because TorGuard has servers located in different countries, so you can connect to a server in a country where the torrent site is not blocked.
  • Protect your privacy: TorGuard's strong encryption and no-logging policy protect your privacy when torrenting. This means that your ISP or other third parties cannot track your torrenting activity.
  • Easy to use: TorGuard is easy to use, even for beginners. The software has a user-friendly interface that makes it easy to connect to a server and start torrenting.
TunnelBear

TunnelBear

  • TunnelBear has dedicated streaming servers: These servers are optimized for streaming services like Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and stream your favorite shows and movies without buffering or lag.
  • TunnelBear uses the WireGuard protocol: WireGuard is a new VPN protocol that is designed to be faster and more secure than traditional VPN protocols. This can be helpful for streaming, as it can help to improve your speeds.
  • TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted. This is an important security feature that all VPNs should have, but it is especially important for streaming, as you don't want your data to be exposed while you are streaming.
  • TunnelBear has a speed test feature: The speed test feature allows you to test the speeds of different servers, so you can find the fastest one for your needs. This can be helpful for streaming, as you want to make sure that you are getting the best possible speeds.
  • TunnelBear does not explicitly allow torrenting: TunnelBear does not explicitly allow torrenting on its servers. However, they do not block torrent traffic either. This means that you can technically use TunnelBear to download torrents, but they may not be as fast as other VPNs that are specifically designed for torrenting.
  • TunnelBear has P2P servers: TunnelBear has P2P servers that are optimized for file sharing. This means that you can download and upload files without affecting your speeds.
  • TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted. This is an important security feature that all VPNs should have, but it is especially important for torrenting, as you don't want your data to be exposed while you are downloading torrents.

Support Features

This section looks at what kind of customer support you can expect from TunnelBear versus TorGuard.

Winner is:

TorGuard and TunnelBear both offer customer support, but with distinct differences. TorGuard provides 24/7 live chat and email support, ensuring prompt responses to any issues. TunnelBear, on the other hand, lacks live chat, relying solely on email and a comprehensive online help center. This could lead to slower response times. Support is crucial in a VPN service for troubleshooting and resolving issues efficiently. Therefore, TorGuard emerges as the winner for providing better customer support.

TorGuard

TorGuard

  • 24/7 customer support: TorGuard offers 24/7 customer support, which means that you can get help a live person at any time of the day or night.
  • Live chat: TorGuard offers live chat support, which is a quick and convenient way to get help a customer support representative.
  • Email support: TorGuard also offers email support, which is a good option if you need to provide more detailed information about your issue.
  • Knowledge base: TorGuard has a comprehensive knowledge base that includes articles and tutorials on a variety of topics, such as how to install TorGuard, how to use TorGuard, and how to troubleshoot common problems.
  • Community forum: TorGuard also has a community forum where you can ask questions and get help other TorGuard users.
TunnelBear

TunnelBear

  • 24/7 live chat: TunnelBear offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
  • Email support: TunnelBear also offers email support. This is a good option if you have a question that you can't easily answer yourself.
  • Knowledge base: TunnelBear has a knowledge base that contains answers to common questions. This is a good place to start if you have a simple question.
  • Social media: TunnelBear is also active on social media. You can reach out to them on Twitter, Facebook, or Instagram if you have a question.

Check out how TorGuard and TunnelBear stack up against other popular VPN services on the market.