In the world of VPN services, Surfshark and ProtonVPN are noteworthy competitors. This detailed comparison of Surfshark vs ProtonVPN will shed light on their unique offerings, strengths, and potential drawbacks, to help you discern which one aligns best with your individual needs and preferences.
Overview
Dive into the world of VPNs as we put Surfshark and ProtonVPN head-to-head. In this comparison piece, we’ll dissect their security mechanisms, delve into privacy protocols, and test their speed capabilities. From Surfshark‘s industry-leading encryption to ProtonVPN‘s secure core servers, find out which platform truly offers the best blend of security, privacy, and performance. No fluff, no jargon, just a straightforward, expert analysis.
Surfshark
Price: From $2.49/month
Trustpilot Rating: 4.6 out of 5 stars
Refund Policy: Surfshark offers a 30-day money-back guarantee.
Official website: www.surfshark.com
Surfshark is best for individuals and businesses who prioritize secure, private browsing and want easy access to geo-restricted content from anywhere in the world.
ProtonVPN
Price: From $4.99/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: ProtonVPN offers a 30-day money-back guarantee.
Official website: www.protonvpn.com
ProtonVPN is best for individuals seeking high-level privacy and security online, including those who frequently use public Wi-Fi networks or want to keep their browsing history private.
Surfshark not only ensures secure and private browsing but goes a step further to enhance user experience with features such as ad-blocker and whitelister. Whether it’s for securing your online footprints or unlocking the vast reservoirs of streaming content globally, Surfshark has proven to be the tool par excellence. Its commitment to user-centric service makes it deserving of nothing less than 5 stars! – Michael J.
ProtonVPN, with its Swiss heritage, brings a remarkable level of precision and quality to the VPN landscape. Its focus on security and privacy is monumental, offering features such as Secure Core servers that go the extra mile in protecting user data. I have felt a sense of true online freedom and security while using this service, making it a bona fide 5-star VPN service! – Olivier
Surfshark offers a sea of features with a standout being its ability to connect unlimited devices simultaneously. While the service brings forth excellent security protocols and features, there have been minor glitches in connectivity experienced over time. Despite this, it remains a top-tier service, earning a 4-star rating. – Oskar Lindberg
ProtonVPN, backed by proven security experts, offers a secure and private VPN service, focusing on transparency and high-grade encryption. While it maintains a strong security posture, it comes at a premium price range, which might be a hurdle for some users. A reputable service warranting a 4-star review. – Hiro T.
Pros & Cons
This chapter scrutinizes the pros and cons of these two VPN solutions.
Winner is:
Surfshark trumps ProtonVPN with unlimited device support, budget-friendly plans, and faster speed. Its robust security includes a kill switch, AES-256 encryption, and it maintains a strict no-logs policy. ProtonVPN, while secure, falls short in speed and allows fewer devices. Its free version is appealing, but limited. For a seamless, secure browsing experience, Surfshark's value-for-money proposition and superior performance makes it the winner.
Surfshark
Pros:
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Price: Surfshark is one of the most affordable VPNs on the market. You can get a subscription for as low as $2.49 per month.
Cons:
- Slow speeds in some countries: Surfshark's speeds can be slow in some countries, especially China and the Middle East.
- Limited server network: Surfshark's server network is not as large as some other VPNs. However, it still has servers in over 65 countries.
- No live chat support: Surfshark does not offer live chat support. However, you can contact customer support through email or a ticket system.
ProtonVPN
Pros:
- Strong security: ProtonVPN uses strong encryption and other security features to protect your privacy.
- No logs policy: ProtonVPN does not collect or store any logs of your online activity.
- Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts.
- Secure core servers: ProtonVPN has secure core servers that are located in privacy-friendly countries.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
- Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
- Free plan: ProtonVPN offers a free plan that includes limited features and bandwidth.
- Good customer support: ProtonVPN offers live chat support, email support, and a knowledge base.
Cons:
- Speed: ProtonVPN's speeds can be slow at times, especially during peak usage hours.
- Limited server network: ProtonVPN has a smaller server network than some other VPN providers.
- No dedicated IP addresses: ProtonVPN does not offer dedicated IP addresses, which can be useful for some tasks, such as torrenting.
- Not available in all countries: ProtonVPN is not available in all countries.
Key Features
This section compares the overall features of Surfshark vs ProtonVPN.
Surfshark HQ and country of jurisdiction is British Virgin Islands, and Surfshark supports a wide variety of platforms and devices including Windows, Mac, Linux, Android, iOS, as well as other platforms like FireTV, Apple TV, and other Smart TVs. It also provides browser extensions for Chrome and Firefox.
ProtonVPN HQ and country of jurisdiction is Switzerland, and ProtonVPN supports Windows, Mac, Linux, Android, and iOS.
Winner is:
Surfshark delivers a robust blend of speedy performance, robust security, and unlimited device connections. ProtonVPN impresses with strong privacy but falls short in speed. While both offer no-logging policies, Surfshark outshines with its consistent ability to unblock streaming services. For its all-rounded excellence and value, Surfshark takes the crown.
Surfshark
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Split tunneling: Surfshark's Split tunneling feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- Kill switch: Surfshark's Kill switch feature automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- 7-day free trial: Surfshark offers a 7-day free trial, so you can try it out before you commit to a subscription.
ProtonVPN
- Swiss privacy: ProtonVPN is based in Switzerland, a country with strong privacy laws. This means that ProtonVPN is not legally required to keep any logs of its users' activity.
- No logs policy: ProtonVPN has a strict no-logs policy, which means that it does not collect or store any information about its users' online activity, including their IP addresses, browsing history, or traffic data.
- Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure.
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- P2P support: ProtonVPN supports P2P file sharing, so you can download and share files without fear of being tracked or monitored.
- Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
- Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
- Easy to use: ProtonVPN is easy to use, even for beginners. It has a user-friendly interface and is available for all major platforms.
Security Features
This section looks at important security features of Surfshark and ProtonVPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Surfshark and ProtonVPN both offer strong security measures. ProtonVPN offers Secure Core architecture, Tor over VPN, and strong encryption, but lacks ad blocking. Surfshark also boasts strong encryption, cleanWeb ad blocking, whiteLister split tunneling, and MultiHop double VPN. Both have a strict no-logs policy, offer private DNS and IP/DNS leak protection. However, Surfshark provides more comprehensive features like kill switch, camouflage mode, and NoBorders mode for restricted regions. In terms of overall security, Surfshark edges out ProtonVPN due to its broader feature set.
Surfshark
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- OpenVPN protocol: Surfshark supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, which means that it has been peer-reviewed by security experts and is considered to be very reliable.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- WireGuard: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- IKEv2/IPsec: Surfshark also supports IKEv2/IPsec, which is a more traditional VPN protocol that is known for its reliability. IKEv2/IPsec is often used by businesses and governments.
- ChaCha20: Surfshark supports ChaCha20, which is a newer cipher that is considered to be just as secure as AES-256. ChaCha20 is also faster than AES-256, which can be beneficial for streaming or gaming.
- HMAC-SHA256: Surfshark uses HMAC-SHA256 to authenticate the VPN connection. This helps to ensure that your traffic is only encrypted and decrypted by the VPN server.
- Perfect Forward Secrecy: Surfshark uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This helps to protect your data in case the VPN server's encryption keys are ever compromised.
ProtonVPN
- Strong encryption: ProtonVPN uses strong encryption to protect your data, including AES-256 encryption and the OpenVPN protocol.
- No logs policy: ProtonVPN does not collect or store any logs of your online activity, including your IP address, browsing history, or traffic data.
- Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure.
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
- IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
- Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
- Secure handshake: ProtonVPN uses a secure handshake to authenticate the connection between your device and the VPN server. This helps to prevent man-in-the-middle attacks.
- Hardware security modules: ProtonVPN uses hardware security modules (HSMs) to protect its encryption keys. This helps to prevent unauthorized access to your data.
- External audits: ProtonVPN's security has been audited by independent security experts. This helps to ensure that ProtonVPN is secure and reliable.
- AES-256 encryption: ProtonVPN uses AES-256 encryption, which is considered to be one of the most secure encryption algorithms available.
- ChaCha20 encryption: ProtonVPN also supports ChaCha20 encryption, which is a newer and more efficient encryption algorithm.
- OpenVPN protocol: ProtonVPN uses the OpenVPN protocol, which is an open-source and well-respected VPN protocol.
- IKEv2/IPSec protocol: ProtonVPN also supports the IKEv2/IPSec protocol, which is another secure VPN protocol.
- WireGuard protocol: ProtonVPN recently added support for the WireGuard protocol, which is a newer and faster VPN protocol.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
Privacy Features
This section looks at the privacy features of ProtonVPN vs Surfshark in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Surfshark and ProtonVPN both offer robust privacy features. They maintain a strict no-log policy, ensuring user activities aren't tracked. While both have been independently audited, Surfshark's audits cover more aspects of their service. ProtonVPN's Swiss jurisdiction is privacy-friendly, but Surfshark's British Virgin Islands location avoids 'Five Eyes' surveillance. Both support crypto payments. However, Surfshark’s private browsing feature, CleanWeb, outshines ProtonVPN's. Considering the comprehensive protection and privacy features, Surfshark emerges as the winner.
Surfshark
- Strict no-logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This includes your IP address, browsing history, traffic data, and DNS queries. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Whitelister: Surfshark's Whitelister allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- No connection logs: Surfshark does not keep any logs of your VPN connections. This means that they do not know what websites you visit, what apps you use, or how much data you transfer.
- No activity logs: Surfshark does not keep any logs of your online activity. This means that they do not know what you do while you are connected to the VPN.
- No payment logs: Surfshark accepts anonymous payments, so they do not know who you are or how much you paid for the VPN.
- No IP address logs: Surfshark does not keep any logs of your IP address. This means that they cannot track your online activity back to you.
- No device logs: Surfshark does not keep any logs of the devices that you use to connect to the VPN. This means that they cannot track your online activity across different devices.
ProtonVPN
- No logs policy: ProtonVPN does not collect or store any logs of your online activity, including your IP address, browsing history, or traffic data. This means that ProtonVPN cannot track your online activity or share your data with third parties.
- Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure. This also means that anyone can review the code to see how it works and make sure that it is not doing anything malicious.
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
- IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
- Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
- Secure handshake: ProtonVPN uses a secure handshake to authenticate the connection between your device and the VPN server. This helps to prevent man-in-the-middle attacks.
- Hardware security modules: ProtonVPN uses hardware security modules (HSMs) to protect its encryption keys. This helps to prevent unauthorized access to your data.
- External audits: ProtonVPN's security has been audited by independent security experts. This helps to ensure that ProtonVPN is secure and reliable.
- No connection logs: ProtonVPN does not record any information about your VPN connections, including the time and date of your connection, the IP address of the VPN server you connected to, or the amount of data you transferred.
- No traffic logs: ProtonVPN does not record any information about your online activity, including the websites you visited, the files you downloaded, or the apps you used.
- No DNS logs: ProtonVPN does not record any information about your DNS queries, which are the requests your device makes to resolve domain names into IP addresses.
- No payment logs: ProtonVPN does not store any information about your payment methods, such as your credit card number or PayPal account.
Speed Features
This section explores the speed features of Surfshark and ProtonVPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Surfshark and ProtonVPN both offer high-speed connections, but third-party speed tests reveal differences. Surfshark typically achieves faster download and upload speeds, which is crucial for streaming and torrenting. It also has an extensive server network, reducing server load and maintaining speed. ProtonVPN, while having slower speeds, performs well on streaming sites. However, Surfshark excels in unblocking more sites, including Netflix, Hulu, and BBC iPlayer. Given its superior overall performance in download, upload speeds, server speed, and streaming, Surfshark is the clear winner in the speed comparison.
Surfshark
- Number of servers: Surfshark has over 3,200 servers in 65 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
- Server types: Surfshark offers a variety of server types, including:
- Standard servers: These are the most common type of server and are designed for general use.
- P2P servers: These servers are optimized for file sharing and torrenting.
- Double VPN servers: These servers encrypt your traffic twice, making it even more secure.
- Multihop servers: These servers allow you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Camouflage Mode servers: These servers hide the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Location spoofing: Surfshark allows you to spoof your location by connecting to a server in a different country. This can be useful for accessing geo-restricted content or for bypassing censorship.
- Dedicated IP addresses: Surfshark offers dedicated IP addresses for businesses and organizations. This can be useful for businesses that need to maintain a consistent IP address for their website or servers.
- Obfuscated servers: Surfshark offers obfuscated servers that can help to bypass VPN blocks. These servers encrypt your traffic in a way that makes it look like regular traffic, which can make it more difficult for VPN blocks to detect.
- Fast servers: Surfshark has a large network of servers located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
- WireGuard protocol: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- Small Packets: Surfshark has a feature called Small Packets that can help to improve speeds. This feature reduces the size of each packet that is sent over the VPN, which can help to reduce latency and improve overall performance.
- Automatic protocol selection: Surfshark automatically selects the best protocol for your connection. This means that you don't have to worry about choosing the right protocol, and you can be sure that you are getting the best possible speeds.
- No speed caps: Surfshark does not have any speed caps, so you can always get the fastest speeds possible. This is important for streaming, gaming, and other activities that require high bandwidth.
ProtonVPN
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, by routing it through two VPN servers. This makes it even more difficult for third parties to intercept your traffic.
- P2P servers: ProtonVPN has dedicated P2P servers that are optimized for file sharing. This can help you to get faster speeds when downloading and uploading files.
- Tor over VPN: ProtonVPN supports Tor over VPN, which allows you to use the Tor anonymity network through the ProtonVPN service. This can help you to protect your privacy even further.
- Obfuscated servers: ProtonVPN has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- High availability: ProtonVPN has a large network of servers that are located in over 60 countries. This ensures that you will always be able to find a server that is close to you and that is not overloaded.
- No IP leaks: ProtonVPN uses a number of features to prevent IP leaks, such as DNS leak protection and IPv6 leak protection. This helps to ensure that your real IP address is never exposed.
- VPN Accelerator: ProtonVPN's VPN Accelerator is a technology that can improve the speed of your VPN connection by up to 400%. It does this by optimizing the way your data is routed through the VPN network.
- Fast servers: ProtonVPN has a large network of fast servers located in over 60 countries. This gives you a lot of options when choosing a server location, which can help to improve your connection speed.
- Automatic server selection: ProtonVPN's automatic server selection feature will automatically connect you to the fastest server available. This can help to ensure that you are always getting the best possible speed.
- WireGuard protocol: ProtonVPN recently added support for the WireGuard protocol, which is a newer and faster VPN protocol. WireGuard is still under development, but it has been shown to be significantly faster than other VPN protocols.
- No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN as much as you want without worrying about your speed being throttled.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Surfshark versus ProtonVPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Surfshark and ProtonVPN both excel at unblocking streaming services; however, Surfshark has a slight edge with its ability to unblock more platforms. While both VPNs support torrenting, Surfshark provides more torrent-friendly servers and faster download speeds. ProtonVPN offers robust security but falls short in speed and performance compared to Surfshark. Considering these factors, Surfshark emerges as the winner due to its superior unblocking capabilities, torrent-friendly nature, and faster speed.
Surfshark
- Works with Netflix: Surfshark is known for its ability to unblock Netflix. This means that you can use Surfshark to watch Netflix content anywhere in the world.
- Works with other streaming services: Surfshark also works with other streaming services, such as Hulu, Amazon Prime Video, Disney+, and BBC iPlayer.
- No buffering: Surfshark has fast speeds, which means that you can stream without buffering.
- Unlimited bandwidth: Surfshark does not have any bandwidth caps, so you can stream as much as you want without worrying about being throttled.
- Secure streaming: Surfshark encrypts your traffic, so your streaming activity is protected prying eyes.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- No bandwidth caps: Surfshark does not have any bandwidth caps, so you can download as many torrents as you want without worrying about being throttled.
- No logs policy: Surfshark has a strict no-logs policy, which means that they do not collect any data about your torrenting activity. This means that your privacy is protected.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
ProtonVPN
- Streaming-optimized servers: ProtonVPN has a number of streaming-optimized servers that are designed to unblock streaming services such as Netflix, Hulu, and BBC iPlayer.
- No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN to stream as much as you want without worrying about your speed being throttled.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
- IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- P2P servers: ProtonVPN has dedicated P2P servers that are optimized for file sharing. This can help you to get faster speeds when downloading and uploading files.
- No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN to torrent as much as you want without worrying about your speed being throttled.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
- IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- No logs policy: ProtonVPN does not collect or store any logs of your P2P activity, including the files you download or the IP addresses of the peers you connect to.
Support Features
This section looks at what kind of customer support you can expect from ProtonVPN versus Surfshark.
Winner is:
Surfshark and ProtonVPN both offer robust customer support. Surfshark offers 24/7 live chat support, extensive how-to guides, and FAQs, delivering quick and efficient responses. ProtonVPN, on the other hand, lacks live chat support, offering email-based support and an extensive knowledge base instead. While ProtonVPN's support is comprehensive, the lack of immediate assistance through live chat gives Surfshark the edge. Therefore, considering the speed and efficiency of support, Surfshark is the overall winner in providing the best customer support.
Surfshark
- 24/7 live chat: Surfshark offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Surfshark also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
- Knowledge base: Surfshark has a knowledge base that contains articles and FAQs about the VPN. You can find answers to many common questions in the knowledge base.
- Ticket system: Surfshark also has a ticket system. You can submit a ticket and a customer support representative will get back to you within 24 hours.
- Social media: Surfshark is also active on social media. You can contact customer support through Twitter, Facebook, or Instagram.
ProtonVPN
- Live chat: ProtonVPN offers live chat support, which is available 24/7. This is a good option if you need help quickly.
- Email support: ProtonVPN also offers email support. This is a good option if you have a more complex issue that requires a longer response time.
- Knowledge base: ProtonVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good option if you can find the answer to your question yourself.
- Support forum: ProtonVPN also has a support forum where you can ask questions and get help other users. This is a good option if you want to get help other users who have had similar problems.
- Help center: ProtonVPN has a help center that provides information on a variety of topics, such as how to set up ProtonVPN, how to use the different features, and how to troubleshoot problems.
Check out how Surfshark and ProtonVPN stack up against other popular VPN services on the market.
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