Diving into the world of VPNs, Surfshark and Norton Secure VPN emerge as significant players. In this analysis of Surfshark vs Norton Secure VPN, we’ll dissect the features, strengths, and potential drawbacks of each service, guiding you towards the right choice tailored to your online security needs.
Overview
In this comprehensive comparison, we’ll delve into the specifics of Surfshark and Norton Secure VPN, two prominent contenders in the VPN world. We’ll dissect their performance on vital parameters like security, privacy, and speed, so you can make an informed choice. Get ready for an in-depth analysis brimming with expert advice, as we put these two VPN heavyweights head-to-head. Let’s get started.
Surfshark
Price: From $2.49/month
Trustpilot Rating: 4.6 out of 5 stars
Refund Policy: Surfshark offers a 30-day money-back guarantee.
Official website: www.surfshark.com
Surfshark is best for individuals and businesses who prioritize secure, private browsing and want easy access to geo-restricted content from anywhere in the world.
Norton Secure VPN
Price: From $29.99/year
Trustpilot Rating: 3.9 out of 5 stars
Refund Policy: Norton Secure VPN offers a 60-day money back guarantee.
Official website: www.norton.com/vpn
Norton Secure VPN is best for internet users who prioritize online privacy and security, especially when using public Wi-Fi networks.
Surfshark not only ensures secure and private browsing but goes a step further to enhance user experience with features such as ad-blocker and whitelister. Whether it’s for securing your online footprints or unlocking the vast reservoirs of streaming content globally, Surfshark has proven to be the tool par excellence. Its commitment to user-centric service makes it deserving of nothing less than 5 stars! – Michael J.
Norton Secure VPN stands as a testimony to Norton’s commitment to online security. It offers a reliable and secure VPN service characterized by robust encryption and a no-logs policy. I’ve found it to be a guardian of my online privacy, holding a performance standard that screams 5 stars. – Lucia Alvarez
Surfshark offers a sea of features with a standout being its ability to connect unlimited devices simultaneously. While the service brings forth excellent security protocols and features, there have been minor glitches in connectivity experienced over time. Despite this, it remains a top-tier service, earning a 4-star rating. – Oskar Lindberg
Norton Secure VPN builds upon a legacy of security and privacy, presenting a reliable VPN solution. While it maintains a strong security posture, the user interface could be more intuitive. Standing tall in the VPN market, it rightfully claims a 4-star rating. – Satoshi
Pros & Cons
This section analyzes the strong and weak points of these two Virtual Private Networks.
Winner is:
Surfshark outshines Norton Secure VPN with unlimited device connections, robust security features like Whitelister and CleanWeb, and better speed. Norton excels in brand trust, but lacks in areas like server count and geo-unblocking capabilities. It also restricts device connections. Surfshark’s no-logs policy is more transparent, making it a superior choice for privacy. In terms of cost-effectiveness, Surfshark wins again. Hence, for a balance of security, privacy, and performance, Surfshark is the clear winner.
Surfshark
Pros:
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Price: Surfshark is one of the most affordable VPNs on the market. You can get a subscription for as low as $2.49 per month.
Cons:
- Slow speeds in some countries: Surfshark's speeds can be slow in some countries, especially China and the Middle East.
- Limited server network: Surfshark's server network is not as large as some other VPNs. However, it still has servers in over 65 countries.
- No live chat support: Surfshark does not offer live chat support. However, you can contact customer support through email or a ticket system.
Norton Secure VPN
Pros:
- Secure: Norton Secure VPN uses strong encryption and a no-logs policy to protect your privacy.
- Fast: Norton Secure VPN is one of the fastest VPNs on the market.
- Easy to use: Norton Secure VPN is easy to set up and use, even for beginners.
- Affordable: Norton Secure VPN is very affordable, especially when bundled with other Norton products.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world, so you can always find a server that is close to you.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops, which helps to protect your privacy.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection, which can be useful for streaming or gaming.
Cons:
- Limited features: Norton Secure VPN does not have some of the advanced features that are available in other VPNs, such as port forwarding and double VPN.
- No P2P support: Norton Secure VPN does not allow P2P file sharing on iOS and macOS.
- Logging: Norton Secure VPN has been accused of logging user data in the past, although the company claims that it no longer does this.
Key Features
This section compares the overall features of Surfshark vs Norton Secure VPN.
Surfshark HQ and country of jurisdiction is British Virgin Islands, and Surfshark supports a wide variety of platforms and devices including Windows, Mac, Linux, Android, iOS, as well as other platforms like FireTV, Apple TV, and other Smart TVs. It also provides browser extensions for Chrome and Firefox.
Norton Secure VPN HQ and country of jurisdiction is United States, and Norton Secure VPN supports Windows, Mac, Android, and iOS.
Winner is:
Surfshark offers unlimited device connections, robust encryption, and a no-logs policy, ensuring maximum privacy. It also excels in bypassing geo-restrictions for streaming services. Norton Secure VPN, while offering reliable security, falls short with its limited device connectivity and lack of a no-logs policy. Overall, Surfshark wins for its superior privacy protection, flexibility, and streaming capabilities.
Surfshark
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Split tunneling: Surfshark's Split tunneling feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- Kill switch: Surfshark's Kill switch feature automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- 7-day free trial: Surfshark offers a 7-day free trial, so you can try it out before you commit to a subscription.
Norton Secure VPN
- Strong encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world, so you can always find a server that is close to you. This can help to improve your connection speed and performance.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Easy to use: Norton Secure VPN is easy to set up and use, even for beginners. The software is available for Windows, macOS, iOS, and Android devices.
- Affordable: Norton Secure VPN is very affordable, especially when bundled with other Norton products.
Security Features
This section looks at important security features of Surfshark and Norton Secure VPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Surfshark and Norton Secure VPN both offer strong security features. Surfshark provides VPN protocols like OpenVPN and IKEv2, a strict no-logging policy, private DNS, adblocking, and an automatic kill switch. It also offers advanced features like Onion over VPN, obfuscated servers, and Double VPN for extra security layers. Norton Secure VPN also protects from IP and DNS leaks and offers split tunneling, but lacks advanced options. Both ensure data privacy, but Surfshark's more comprehensive suite of features makes it the superior choice for robust online security.
Surfshark
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- OpenVPN protocol: Surfshark supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, which means that it has been peer-reviewed by security experts and is considered to be very reliable.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- WireGuard: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- IKEv2/IPsec: Surfshark also supports IKEv2/IPsec, which is a more traditional VPN protocol that is known for its reliability. IKEv2/IPsec is often used by businesses and governments.
- ChaCha20: Surfshark supports ChaCha20, which is a newer cipher that is considered to be just as secure as AES-256. ChaCha20 is also faster than AES-256, which can be beneficial for streaming or gaming.
- HMAC-SHA256: Surfshark uses HMAC-SHA256 to authenticate the VPN connection. This helps to ensure that your traffic is only encrypted and decrypted by the VPN server.
- Perfect Forward Secrecy: Surfshark uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This helps to protect your data in case the VPN server's encryption keys are ever compromised.
Norton Secure VPN
- 256-bit AES encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Secure DNS: Norton Secure VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP seeing the websites you visit.
- Secure WiFi: Norton Secure VPN can help to protect your privacy when using public WiFi. This is because the VPN encrypts your traffic, making it difficult for hackers to steal your data.
- 256-bit AES encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- OpenVPN protocol: Norton Secure VPN uses the OpenVPN protocol, which is one of the most secure and reliable VPN protocols available.
- IPSec/IKEv2 protocol: Norton Secure VPN also supports the IPSec/IKEv2 protocol, which is another secure and reliable VPN protocol.
- DNS leak protection: Norton Secure VPN has DNS leak protection to prevent your real IP address leaking.
- WebRTC leak protection: Norton Secure VPN also has WebRTC leak protection to prevent your real IP address leaking.
Privacy Features
This section looks at the privacy features of Norton Secure VPN vs Surfshark in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Surfshark and Norton Secure VPN both offer strong privacy features. Surfshark has a strict no-log policy, private browsing, and supports crypto payments. It's also located outside the Five Eyes jurisdiction and has undergone an independent audit. Norton Secure VPN also promises no logging, but it's part of the Five Eyes alliance and doesn't support crypto payments. There's also no clear information about independent audits. Considering these aspects, Surfshark emerges as the clear winner for its more robust and transparent approach to online privacy.
Surfshark
- Strict no-logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This includes your IP address, browsing history, traffic data, and DNS queries. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Whitelister: Surfshark's Whitelister allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- No connection logs: Surfshark does not keep any logs of your VPN connections. This means that they do not know what websites you visit, what apps you use, or how much data you transfer.
- No activity logs: Surfshark does not keep any logs of your online activity. This means that they do not know what you do while you are connected to the VPN.
- No payment logs: Surfshark accepts anonymous payments, so they do not know who you are or how much you paid for the VPN.
- No IP address logs: Surfshark does not keep any logs of your IP address. This means that they cannot track your online activity back to you.
- No device logs: Surfshark does not keep any logs of the devices that you use to connect to the VPN. This means that they cannot track your online activity across different devices.
Norton Secure VPN
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Secure DNS: Norton Secure VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP seeing the websites you visit.
- Secure WiFi: Norton Secure VPN can help to protect your privacy when using public WiFi. This is because the VPN encrypts your traffic, making it difficult for hackers to steal your data.
- No browsing history: Norton Secure VPN does not log your browsing history. This means that the company does not keep a record of the websites you visit.
- No traffic data: Norton Secure VPN does not log your traffic data. This means that the company does not keep a record of the data you send and receive over the VPN connection.
- No connection timestamps: Norton Secure VPN does not log your connection timestamps. This means that the company does not keep a record of when you connect to and disconnect the VPN.
Speed Features
This section explores the speed features of Surfshark and Norton Secure VPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Surfshark has demonstrated impressive speed in third-party tests, with high download and upload speeds that ensure smooth streaming and torrenting. It also consistently unblocks streaming sites with ease. In contrast, Norton Secure VPN's speeds are less reliable and often slower, and it doesn't support torrenting. While Norton can unblock some streaming sites, it's not as consistent as Surfshark. Therefore, in terms of speed and versatility for both streaming and torrenting, Surfshark is the clear winner.
Surfshark
- Number of servers: Surfshark has over 3,200 servers in 65 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
- Server types: Surfshark offers a variety of server types, including:
- Standard servers: These are the most common type of server and are designed for general use.
- P2P servers: These servers are optimized for file sharing and torrenting.
- Double VPN servers: These servers encrypt your traffic twice, making it even more secure.
- Multihop servers: These servers allow you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Camouflage Mode servers: These servers hide the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Location spoofing: Surfshark allows you to spoof your location by connecting to a server in a different country. This can be useful for accessing geo-restricted content or for bypassing censorship.
- Dedicated IP addresses: Surfshark offers dedicated IP addresses for businesses and organizations. This can be useful for businesses that need to maintain a consistent IP address for their website or servers.
- Obfuscated servers: Surfshark offers obfuscated servers that can help to bypass VPN blocks. These servers encrypt your traffic in a way that makes it look like regular traffic, which can make it more difficult for VPN blocks to detect.
- Fast servers: Surfshark has a large network of servers located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
- WireGuard protocol: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- Small Packets: Surfshark has a feature called Small Packets that can help to improve speeds. This feature reduces the size of each packet that is sent over the VPN, which can help to reduce latency and improve overall performance.
- Automatic protocol selection: Surfshark automatically selects the best protocol for your connection. This means that you don't have to worry about choosing the right protocol, and you can be sure that you are getting the best possible speeds.
- No speed caps: Surfshark does not have any speed caps, so you can always get the fastest speeds possible. This is important for streaming, gaming, and other activities that require high bandwidth.
Norton Secure VPN
- Number of servers: Norton Secure VPN has over 3,000 servers in over 70 countries. This gives you a wide range of servers to choose from, which can help you to find the fastest server available.
- Locations of servers: Norton Secure VPN has servers in most major countries around the world. This means that you should be able to find a server that is close to you, which can help to improve your connection speed.
- Types of servers: Norton Secure VPN offers a variety of server types, including:
- Standard servers: These are the most common type of server. They are designed for general use and offer a good balance of security and speed.
- High-speed servers: These servers are optimized for speed and are a good choice if you are streaming videos or downloading files.
- P2P servers: These servers are optimized for file sharing and are a good choice if you are using BitTorrent or other P2P file sharing applications.
- Dedicated IP servers: These servers are assigned to a single user and can be useful if you need to maintain a consistent IP address.
- Features of servers: Norton Secure VPN's servers offer a variety of features, including:
- 256-bit AES encryption: This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Fast speeds: Norton Secure VPN is generally considered to be a fast VPN. In speed tests, it has been shown to be able to maintain speeds of around 80% of your regular internet speed. This means that you should still be able to stream videos, download files, and browse the web without any major slowdowns.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world. This means that you should be able to find a server that is close to you, which can help to improve your connection speed.
- Multiple protocols: Norton Secure VPN supports multiple VPN protocols, including OpenVPN, IPSec/IKEv2, and L2TP/IPSec. This gives you the flexibility to choose the protocol that works best for you.
- Automatic server selection: Norton Secure VPN has an automatic server selection feature that can help you to connect to the fastest server available.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Surfshark versus Norton Secure VPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Surfshark excels in unblocking numerous streaming services like Netflix, BBC iPlayer, and others, while Norton Secure VPN struggles with some. Surfshark also supports torrenting on all its servers with good speeds, and Norton Secure VPN restricts P2P sharing to certain servers. Considering these factors, Surfshark is the clear winner for both streaming and torrenting due to its superior capabilities in these areas.
Surfshark
- Works with Netflix: Surfshark is known for its ability to unblock Netflix. This means that you can use Surfshark to watch Netflix content anywhere in the world.
- Works with other streaming services: Surfshark also works with other streaming services, such as Hulu, Amazon Prime Video, Disney+, and BBC iPlayer.
- No buffering: Surfshark has fast speeds, which means that you can stream without buffering.
- Unlimited bandwidth: Surfshark does not have any bandwidth caps, so you can stream as much as you want without worrying about being throttled.
- Secure streaming: Surfshark encrypts your traffic, so your streaming activity is protected prying eyes.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- No bandwidth caps: Surfshark does not have any bandwidth caps, so you can download as many torrents as you want without worrying about being throttled.
- No logs policy: Surfshark has a strict no-logs policy, which means that they do not collect any data about your torrenting activity. This means that your privacy is protected.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
Norton Secure VPN
- P2P servers: Norton Secure VPN has dedicated P2P servers that are optimized for file sharing. This means that you should be able to get faster speeds and better performance when using BitTorrent or other P2P file sharing applications.
- No bandwidth limits: Norton Secure VPN does not have any bandwidth limits, so you can download as much as you want without worrying about throttling or overage charges.
- No IP leaks: Norton Secure VPN has a strict no-logs policy and does not keep any records of your online activity, including your torrenting traffic. This means that your privacy is protected, even if you are using P2P file sharing.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Unblocks geo-restricted content: Norton Secure VPN can help you to unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This is because the VPN masks your IP address, making it appear as if you are connecting a different location.
- Fast speeds: Norton Secure VPN offers good speeds for streaming, so you should be able to watch videos without any buffering or lag.
- No bandwidth limits: Norton Secure VPN does not have any bandwidth limits, so you can stream as much as you want without worrying about throttling or overage charges.
- No IP leaks: Norton Secure VPN has a strict no-logs policy and does not keep any records of your online activity, including your streaming traffic. This means that your privacy is protected, even if you are streaming content.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming, as it allows you to bypass the VPN for local traffic.
Support Features
This section looks at what kind of customer support you can expect from Norton Secure VPN versus Surfshark.
Winner is:
Surfshark has a reliable 24/7 live chat support, email support, and an extensive knowledge base on their website. Norton Secure VPN, while offering 24/7 support, relies mainly on a community forum and chatbot with live agents only for more complex issues. Customer support is crucial for troubleshooting and immediate assistance. Given the comprehensive and accessible customer support, Surfshark proves to be the superior choice in this aspect.
Surfshark
- 24/7 live chat: Surfshark offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Surfshark also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
- Knowledge base: Surfshark has a knowledge base that contains articles and FAQs about the VPN. You can find answers to many common questions in the knowledge base.
- Ticket system: Surfshark also has a ticket system. You can submit a ticket and a customer support representative will get back to you within 24 hours.
- Social media: Surfshark is also active on social media. You can contact customer support through Twitter, Facebook, or Instagram.
Norton Secure VPN
- 24/7 live chat: Norton Secure VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Email support: Norton Secure VPN also offers email support. This is a good option if you have a question that is not urgent.
- Knowledge base: Norton Secure VPN also has a knowledge base. This is a good place to find answers to common questions.
- Social media: Norton Secure VPN is also active on social media. You can contact them on Twitter or Facebook if you have a question.
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