In the arena of VPN services, the debate of Surfshark vs Mullvad is a hot topic. Both are prominent players offering robust features and solid security. Choosing between Surfshark and Mullvad can be tricky, as each caters to different needs and preferences. Here, we’ll dissect and compare these two giants, to help you make an informed decision.
Overview
Dive deep into our thorough comparison of Surfshark and Mullvad VPN, two top-rated contenders in terms of security, privacy, and speed. Get an insider’s perspective on Surfshark‘s powerhouse features and Mullvad‘s staunch commitment to privacy. It’s a battle of the VPN titans you won’t want to miss! From encryption protocols to leak protection, we’ve got you covered. Let’s get started!
Surfshark
Price: From $2.49/month
Trustpilot Rating: 4.6 out of 5 stars
Refund Policy: Surfshark offers a 30-day money-back guarantee.
Official website: www.surfshark.com
Surfshark is best for individuals and businesses who prioritize secure, private browsing and want easy access to geo-restricted content from anywhere in the world.
Mullvad
Price: From $5.36/month
Trustpilot Rating: 3.9 out of 5 stars
Refund Policy: Mullvad offers a 30-day money-back guarantee.
Official website: www.mullvad.net
Mullvad is best for individuals who prioritize online privacy and want an easy-to-use, secure VPN service.
Surfshark not only ensures secure and private browsing but goes a step further to enhance user experience with features such as ad-blocker and whitelister. Whether it’s for securing your online footprints or unlocking the vast reservoirs of streaming content globally, Surfshark has proven to be the tool par excellence. Its commitment to user-centric service makes it deserving of nothing less than 5 stars! – Michael J.
Mullvad operates with a principle of maintaining the user’s online anonymity at its core. The service, characterized by its straightforward approach to privacy and a policy of not logging any user data, has been a reliable companion in maintaining my online privacy. Its performance and commitment to privacy are both stellar, rightfully earning a 5-star rating. – Li Wei
Surfshark offers a sea of features with a standout being its ability to connect unlimited devices simultaneously. While the service brings forth excellent security protocols and features, there have been minor glitches in connectivity experienced over time. Despite this, it remains a top-tier service, earning a 4-star rating. – Oskar Lindberg
Mullvad emphasizes user anonymity, presenting a straightforward solution for online privacy. While it stands strong on privacy features, a user-friendly interface could enhance the overall experience. Committing to user privacy, it earns a 4-star review. – Luciana
Pros & Cons
This section scrutinizes the strong and weak points of these two VPN solutions.
Winner is:
Surfshark and Mullvad are both solid VPNs. Mullvad offers a simple, no-nonsense approach with strong privacy but falls short on streaming capabilities. Surfshark, on the other hand, shines with unlimited device connections, robust security, impressive speed, and excellent unblocking capabilities for streaming services. It also maintains a strict no-logs policy. While both have their strengths, Surfshark's comprehensive features and versatility take the crown in this comparison.
Surfshark
Pros:
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Price: Surfshark is one of the most affordable VPNs on the market. You can get a subscription for as low as $2.49 per month.
Cons:
- Slow speeds in some countries: Surfshark's speeds can be slow in some countries, especially China and the Middle East.
- Limited server network: Surfshark's server network is not as large as some other VPNs. However, it still has servers in over 65 countries.
- No live chat support: Surfshark does not offer live chat support. However, you can contact customer support through email or a ticket system.
Mullvad
Pros:
- Strong encryption and privacy features: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
Cons:
- Limited server network: Mullvad has a smaller server network than some other VPN providers. This can impact your speeds if you are connecting to a remote server.
- No live chat support: Mullvad does not offer live chat support. This can be inconvenient if you need help with something right away.
- Only supports a few payment methods: Mullvad only supports a few payment methods, such as Bitcoin and cash. This can be inconvenient for some users.
- Can be difficult to set up: Mullvad's apps can be a bit difficult to set up, especially for first-time users.
Key Features
This section compares the overall features of Surfshark vs Mullvad.
Surfshark HQ and country of jurisdiction is British Virgin Islands, and Surfshark supports a wide variety of platforms and devices including Windows, Mac, Linux, Android, iOS, as well as other platforms like FireTV, Apple TV, and other Smart TVs. It also provides browser extensions for Chrome and Firefox.
Mullvad HQ and country of jurisdiction is Sweden, and Mullvad supports Windows, Mac, Linux, Android, and iOS.
Winner is:
Surfshark impresses with its unlimited device connections, robust security features including military-grade encryption, and a no-logs policy. Mullvad, while reliable, lacks in areas like server count and device compatibility. Surfshark also excels in unblocking geo-restricted content, making it a winner for both security-conscious users and streaming lovers. Therefore, Surfshark takes the crown as the superior VPN option.
Surfshark
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Split tunneling: Surfshark's Split tunneling feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- Kill switch: Surfshark's Kill switch feature automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- 7-day free trial: Surfshark offers a 7-day free trial, so you can try it out before you commit to a subscription.
Mullvad
- Strong encryption and privacy: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
- Anonymous payment: Mullvad only accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy.
- Transparent and open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
Security Features
This section looks at important security features of Surfshark and Mullvad such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Surfshark and Mullvad both offer robust security features. Surfshark provides industry-standard AES-256-GCM encryption, OpenVPN, IKEv2/IPsec protocols, CleanWeb adblocking, private DNS, IP/DNS leak protection, a no-logs policy, split tunneling, and a kill switch. It also offers unique features like MultiHop (double VPN), and Whitelister. Mullvad, while offering similar features, lacks adblocking, split tunneling, and uses WireGuard protocol. Both offer Onion over VPN and obfuscated servers. Given the wider range of features and overall versatility, Surfshark emerges as the winner in this comparison.
Surfshark
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- OpenVPN protocol: Surfshark supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, which means that it has been peer-reviewed by security experts and is considered to be very reliable.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- WireGuard: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- IKEv2/IPsec: Surfshark also supports IKEv2/IPsec, which is a more traditional VPN protocol that is known for its reliability. IKEv2/IPsec is often used by businesses and governments.
- ChaCha20: Surfshark supports ChaCha20, which is a newer cipher that is considered to be just as secure as AES-256. ChaCha20 is also faster than AES-256, which can be beneficial for streaming or gaming.
- HMAC-SHA256: Surfshark uses HMAC-SHA256 to authenticate the VPN connection. This helps to ensure that your traffic is only encrypted and decrypted by the VPN server.
- Perfect Forward Secrecy: Surfshark uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This helps to protect your data in case the VPN server's encryption keys are ever compromised.
Mullvad
- Military-grade encryption: Mullvad uses military-grade AES-256 encryption to encrypt your traffic. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- AES-256 encryption: Mullvad uses the AES-256 encryption cipher, which is considered to be one of the most secure encryption algorithms available. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- OpenVPN: Mullvad supports the OpenVPN tunneling protocol, which is a well-established and secure protocol. OpenVPN uses strong encryption and can be used to bypass firewalls and censorship.
- WireGuard: Mullvad also supports the WireGuard tunneling protocol, which is a newer and more efficient protocol. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN.
- TLS 1.3: Mullvad uses TLS 1.3 for the control channel, which is the connection between your device and the VPN server. TLS 1.3 is the latest version of the Transport Layer Security (TLS) protocol, and it offers improved security and performance.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
Privacy Features
This section looks at the privacy features of Mullvad vs Surfshark in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Surfshark and Mullvad both offer robust privacy features. Mullvad has a strict no-log policy, supports crypto payments, and operates outside the 5/9/14 Eyes Alliance. Meanwhile, Surfshark also has a strict no-log policy, supports crypto payments, and is headquartered in the privacy-friendly jurisdiction of the British Virgin Islands. It also boasts an independent audit confirming its privacy practices. While both offer strong privacy protection, Surfshark's extra layer of independent validation gives it a slight edge in this comparison.
Surfshark
- Strict no-logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This includes your IP address, browsing history, traffic data, and DNS queries. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Whitelister: Surfshark's Whitelister allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- No connection logs: Surfshark does not keep any logs of your VPN connections. This means that they do not know what websites you visit, what apps you use, or how much data you transfer.
- No activity logs: Surfshark does not keep any logs of your online activity. This means that they do not know what you do while you are connected to the VPN.
- No payment logs: Surfshark accepts anonymous payments, so they do not know who you are or how much you paid for the VPN.
- No IP address logs: Surfshark does not keep any logs of your IP address. This means that they cannot track your online activity back to you.
- No device logs: Surfshark does not keep any logs of the devices that you use to connect to the VPN. This means that they cannot track your online activity across different devices.
Mullvad
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Anonymous account: Mullvad does not require you to create an account or provide any personal information. You can simply generate a random username and password and start using the VPN.
- Anonymous payment: Mullvad accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy even further.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- No IP address logs: Mullvad does not log your IP address, which is the unique identifier assigned to your device when you connect to the internet. This means that Mullvad cannot track your online activity or see where you have been.
- No DNS logs: Mullvad does not log your DNS queries, which are the requests your device sends to a DNS server to resolve a domain name into an IP address. This means that Mullvad cannot see what websites you have visited.
- No connection logs: Mullvad does not log the time or duration of your VPN connections. This means that Mullvad cannot see how long you have been connected to the VPN or which servers you have connected to.
- No bandwidth logs: Mullvad does not log the amount of data you have transferred through the VPN. This means that Mullvad cannot see how much data you have downloaded or uploaded.
- No payment logs: Mullvad does not log your payment information, such as your credit card number or PayPal account information. This means that Mullvad cannot track your financial activity.
Speed Features
This section explores the speed features of Surfshark and Mullvad when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Surfshark and Mullvad both offer competitive speeds. Independent third-party speed tests show Surfshark generally outperforms Mullvad, with faster download and upload speeds across a range of server locations. Surfshark's server speed is consistent and reliable, which is crucial for streaming sites and torrenting. Mullvad, while decent, doesn't quite match up in terms of speed. Despite its commitment to privacy, some users may find its speed lacking for heavy-duty tasks like streaming or torrenting. Therefore, when comparing speed features, Surfshark is the overall winner.
Surfshark
- Number of servers: Surfshark has over 3,200 servers in 65 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
- Server types: Surfshark offers a variety of server types, including:
- Standard servers: These are the most common type of server and are designed for general use.
- P2P servers: These servers are optimized for file sharing and torrenting.
- Double VPN servers: These servers encrypt your traffic twice, making it even more secure.
- Multihop servers: These servers allow you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Camouflage Mode servers: These servers hide the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Location spoofing: Surfshark allows you to spoof your location by connecting to a server in a different country. This can be useful for accessing geo-restricted content or for bypassing censorship.
- Dedicated IP addresses: Surfshark offers dedicated IP addresses for businesses and organizations. This can be useful for businesses that need to maintain a consistent IP address for their website or servers.
- Obfuscated servers: Surfshark offers obfuscated servers that can help to bypass VPN blocks. These servers encrypt your traffic in a way that makes it look like regular traffic, which can make it more difficult for VPN blocks to detect.
- Fast servers: Surfshark has a large network of servers located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
- WireGuard protocol: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- Small Packets: Surfshark has a feature called Small Packets that can help to improve speeds. This feature reduces the size of each packet that is sent over the VPN, which can help to reduce latency and improve overall performance.
- Automatic protocol selection: Surfshark automatically selects the best protocol for your connection. This means that you don't have to worry about choosing the right protocol, and you can be sure that you are getting the best possible speeds.
- No speed caps: Surfshark does not have any speed caps, so you can always get the fastest speeds possible. This is important for streaming, gaming, and other activities that require high bandwidth.
Mullvad
- Number of servers: Mullvad has over 700 servers in over 70 countries. This gives you a wide range of servers to choose from, so you should be able to find one that is close to you and provide good speeds.
- Types of servers: Mullvad offers a variety of server types, including:
- Standard servers: These are the most common type of server. They are located in various countries and provide good speeds and security.
- Obfuscated servers: These servers are designed to hide your VPN usage your ISP. They are useful in countries with strict internet censorship.
- Double VPN servers: These servers route your traffic through two VPN servers. This provides an extra layer of security and privacy.
- Tor over VPN servers: These servers allow you to connect to the Tor network through the VPN. This provides an extra layer of anonymity and privacy.
- Server load: Mullvad displays the load of each server on its website. This can be helpful in determining which server is the least congested and will provide the best speeds.
- Server uptime: Mullvad monitors the uptime of its servers and publishes this information on its website. This can be helpful in determining which server is the most reliable.
- Server rotation: Mullvad rotates its servers regularly. This helps to prevent them being identified and blocked by your ISP.
- WireGuard: Mullvad supports the WireGuard tunneling protocol, which is a newer and more efficient protocol than OpenVPN. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN and can offer faster speeds.
- Server location: The speed of your VPN connection can be affected by the distance between your device and the VPN server. Mullvad has servers in over 70 countries, so you should be able to find a server that is close to you and provide good speeds.
- Protocol: The tunneling protocol you use can also affect your speed. Mullvad supports OpenVPN, WireGuard, and IKEv2/IPSec. WireGuard is generally the fastest protocol, but OpenVPN is more widely supported.
- Bandwidth: The amount of bandwidth you have available can also affect your speed. Mullvad offers plans with up to 300 Mbps of bandwidth, so you should be able to stream HD video and play online games without any problems.
- Network congestion: The amount of traffic on the VPN server can also affect your speed. If the server is congested, you may experience slower speeds. Mullvad has a large network of servers, so you should be able to find a server that is not congested.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Surfshark versus Mullvad.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Surfshark provides unlimited device connections, robust unblocking capabilities for popular streaming services like Netflix, BBC iPlayer, and Hulu, and supports P2P torrenting on all servers. Mullvad also supports torrenting, but can struggle with unblocking some streaming services. Although Mullvad champions privacy with an anonymous account setup process, Surfshark's comprehensive balance of streaming, torrenting, and privacy features renders it the superior choice for most users.
Surfshark
- Works with Netflix: Surfshark is known for its ability to unblock Netflix. This means that you can use Surfshark to watch Netflix content anywhere in the world.
- Works with other streaming services: Surfshark also works with other streaming services, such as Hulu, Amazon Prime Video, Disney+, and BBC iPlayer.
- No buffering: Surfshark has fast speeds, which means that you can stream without buffering.
- Unlimited bandwidth: Surfshark does not have any bandwidth caps, so you can stream as much as you want without worrying about being throttled.
- Secure streaming: Surfshark encrypts your traffic, so your streaming activity is protected prying eyes.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- No bandwidth caps: Surfshark does not have any bandwidth caps, so you can download as many torrents as you want without worrying about being throttled.
- No logs policy: Surfshark has a strict no-logs policy, which means that they do not collect any data about your torrenting activity. This means that your privacy is protected.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
Mullvad
- Netflix: Mullvad has been known to work with Netflix. However, there have been reports that Netflix has been blocking Mullvad's servers. If you are having trouble accessing Netflix with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Disney+: Mullvad has been known to work with Disney+. However, there have been reports that Disney+ has been blocking Mullvad's servers. If you are having trouble accessing Disney+ with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Amazon Prime Video: Mullvad has been known to work with Amazon Prime Video. However, there have been reports that Amazon Prime Video has been blocking Mullvad's servers. If you are having trouble accessing Amazon Prime Video with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- HBO Max: Mullvad has been known to work with HBO Max. However, there have been reports that HBO Max has been blocking Mullvad's servers. If you are having trouble accessing HBO Max with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Other streaming services: Mullvad has been known to work with other streaming services, such as Hulu, BBC iPlayer, and Spotify. However, there is no guarantee that it will work with all streaming services. If you are having trouble accessing a specific streaming service with Mullvad, you can try contacting the streaming service's customer support for help.
- P2P support: Mullvad supports P2P file sharing, which is what torrenting uses. This means that you can use Mullvad to download and upload torrents.
- No bandwidth limits: Mullvad does not have any bandwidth limits, so you can download and upload as much as you want.
- No speed throttling: Mullvad does not throttle your speeds, so you can get the best possible speeds when torrenting.
- No IP leaks: Mullvad uses strong encryption to protect your traffic prying eyes. This ensures that your torrenting activity is private and secure.
- No logs: Mullvad does not log any of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your torrenting activity or share your data with third parties.
Support Features
This section looks at what kind of customer support you can expect from Mullvad versus Surfshark.
Winner is:
Surfshark offers 24/7 customer support through live chat and email, with a very responsive and knowledgeable team. On the other hand, Mullvad offers email support and a detailed online FAQ but lacks the immediacy of live chat. Customer support is crucial for troubleshooting and ensuring seamless VPN usage. Considering the round-the-clock accessibility and prompt responses, Surfshark is the clear winner in terms of providing the best customer support.
Surfshark
- 24/7 live chat: Surfshark offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Surfshark also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
- Knowledge base: Surfshark has a knowledge base that contains articles and FAQs about the VPN. You can find answers to many common questions in the knowledge base.
- Ticket system: Surfshark also has a ticket system. You can submit a ticket and a customer support representative will get back to you within 24 hours.
- Social media: Surfshark is also active on social media. You can contact customer support through Twitter, Facebook, or Instagram.
Mullvad
- Email support: Mullvad offers email support that is available 24/7. You can submit a ticket through the Mullvad website and you will usually receive a response within 24 hours.
- Knowledge base: Mullvad has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
- Discord: Mullvad has a Discord server where you can chat with other users and get help the Mullvad team. This can be a helpful resource if you have a quick question or need help with something specific.
- Forums: Mullvad has a forum where you can post questions and get help other users. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
Check out how Surfshark and Mullvad stack up against other popular VPN services on the market.
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