In the world of VPN services, Surfshark and Mozilla VPN stand out as robust contenders. In this article, we’ll dissect the key features, pros, and cons of Surfshark vs Mozilla VPN. Choosing the right one can be tricky, but we’re here to help you make an informed decision.
Overview
Dive into the world of VPNs as we pit Surfshark against Mozilla VPN in an intense face-off. We’ll dissect key features, from robust security measures to privacy policies and speed performance. Will Surfshark‘s multi-hop feature and unlimited devices reign supreme, or will Mozilla VPN‘s device compatibility and renowned privacy reputation steal the show? Stick around to discover which VPN truly provides the best value for your online protection needs.
Surfshark
Price: From $2.49/month
Trustpilot Rating: 4.6 out of 5 stars
Refund Policy: Surfshark offers a 30-day money-back guarantee.
Official website: www.surfshark.com
Surfshark is best for individuals and businesses who prioritize secure, private browsing and want easy access to geo-restricted content from anywhere in the world.
Mozilla VPN
Price: From $4.99/month
Trustpilot Rating: 3.7 out of 5 stars
Refund Policy: Mozilla VPN offers a 30-day money-back guarantee.
Official website: www.vpn.mozilla.org
Mozilla VPN is best for everyday internet users who value their privacy and want a secure, reliable, and easy-to-use virtual private network.
Surfshark not only ensures secure and private browsing but goes a step further to enhance user experience with features such as ad-blocker and whitelister. Whether it’s for securing your online footprints or unlocking the vast reservoirs of streaming content globally, Surfshark has proven to be the tool par excellence. Its commitment to user-centric service makes it deserving of nothing less than 5 stars! – Michael J.
Mozilla VPN, backed by a renowned name in the internet landscape, offers a secure tunnel for my digital travels. The WireGuard® protocol ensures a fast and secure connection, fostering a seamless online experience. It is a reliable ally in the world of VPNs, providing a service that is worthy of a 5-star review. – Ava M.
Surfshark offers a sea of features with a standout being its ability to connect unlimited devices simultaneously. While the service brings forth excellent security protocols and features, there have been minor glitches in connectivity experienced over time. Despite this, it remains a top-tier service, earning a 4-star rating. – Oskar Lindberg
Mozilla VPN, backed by a reputable name in the industry, offers a robust solution characterized by security and simplicity. Though secure and straightforward, it could offer a broader range of features to enhance its appeal further. A strong contender in the VPN space, warranting a 4-star rating. – Benjamin Müller
Pros & Cons
This section scrutinizes the strong and weak points of these two Virtual Private Networks.
Winner is:
Surfshark excels with its unlimited device connections, robust security features, and competitive pricing. It also unblocks various streaming services. However, it has slower server speeds compared to top-tier VPNs. Mozilla VPN, on the other hand, boasts a trustworthy brand and solid privacy policies, but lacks in server locations and doesn't support P2P. It also restricts device connections and is pricier. Overall, Surfshark offers more value and versatility, making it the winner in this comparison.
Surfshark
Pros:
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Price: Surfshark is one of the most affordable VPNs on the market. You can get a subscription for as low as $2.49 per month.
Cons:
- Slow speeds in some countries: Surfshark's speeds can be slow in some countries, especially China and the Middle East.
- Limited server network: Surfshark's server network is not as large as some other VPNs. However, it still has servers in over 65 countries.
- No live chat support: Surfshark does not offer live chat support. However, you can contact customer support through email or a ticket system.
Mozilla VPN
Pros:
- Strong security: Mozilla VPN uses the WireGuard protocol, which is one of the most secure VPN protocols available. It also has 256-bit encryption on all data that passes through its servers.
- No logs policy: Mozilla VPN does not log any of your browsing activity, including your IP address, traffic data, or DNS queries. This means that your privacy is protected even if the VPN is hacked.
- Ad Blocker: Mozilla VPN includes an ad blocker that blocks ads and trackers on all websites you visit. This can help to improve your browsing experience and protect your privacy.
- Easy to use: Mozilla VPN is very easy to use. You can install it on your computer or mobile device and connect to a server with just a few clicks.
- Affordable: Mozilla VPN is very affordable. You can get a monthly subscription for as low as $4.99.
Cons:
- Limited server network: Mozilla VPN has a relatively limited server network, with servers in 30 countries. This may not be enough for users who need to connect to servers in specific countries.
- Slow speeds: Mozilla VPN's speeds are not the fastest on the market. This may be a problem for users who need to stream videos or download large files.
- No live chat support: Mozilla VPN does not offer live chat support. This can be inconvenient for users who need help with the service.
Key Features
This section compares the overall features of Surfshark vs Mozilla VPN.
Surfshark HQ and country of jurisdiction is British Virgin Islands, and Surfshark supports a wide variety of platforms and devices including Windows, Mac, Linux, Android, iOS, as well as other platforms like FireTV, Apple TV, and other Smart TVs. It also provides browser extensions for Chrome and Firefox.
Mozilla VPN HQ and country of jurisdiction is United States, and Mozilla VPN is compatible with Windows, Mac, Linux, Android, and iOS devices.
Winner is:
Surfshark excels with unlimited device connections, robust security features, and great value for money. Mozilla VPN, while also secure, offers fewer features and only allows 5 devices. In terms of speed, Surfshark is slightly faster. Considering value, versatility, and performance, Surfshark is the clear winner in this comparison.
Surfshark
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Split tunneling: Surfshark's Split tunneling feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- Kill switch: Surfshark's Kill switch feature automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- 7-day free trial: Surfshark offers a 7-day free trial, so you can try it out before you commit to a subscription.
Mozilla VPN
- Strong security: Mozilla VPN uses the WireGuard protocol, which is one of the most secure VPN protocols available. It also has 256-bit encryption on all data that passes through its servers.
- No logs policy: Mozilla VPN does not log any of your browsing activity, including your IP address, traffic data, or DNS queries. This means that your privacy is protected even if the VPN is hacked.
- Adblocker: Mozilla VPN includes an adblocker that blocks ads and trackers on all websites you visit. This can help to improve your browsing experience and protect your privacy.
- Easy to use: Mozilla VPN is very easy to use. You can install it on your computer or mobile device and connect to a server with just a few clicks.
- Affordable: Mozilla VPN is very affordable. You can get a monthly subscription for as low as $4.99.
Security Features
This section looks at important security features of Surfshark and Mozilla VPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Surfshark and Mozilla VPN both offer robust security features. Surfshark employs top-tier AES-256-GCM encryption, supports OpenVPN and IKEv2 protocols, and features CleanWeb ad-blocking, IP/DNS leak protection, private DNS on each server, a strict no-logs policy, split-tunneling, a kill switch, and MultiHop (double VPN). Mozilla VPN uses WireGuard protocol, has IP/DNS leak protection, and a no-logging policy but lacks advanced features like ad-blocking, split-tunneling, or double VPN. Given its comprehensive security suite, Surfshark is the clear winner.
Surfshark
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- OpenVPN protocol: Surfshark supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, which means that it has been peer-reviewed by security experts and is considered to be very reliable.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- WireGuard: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- IKEv2/IPsec: Surfshark also supports IKEv2/IPsec, which is a more traditional VPN protocol that is known for its reliability. IKEv2/IPsec is often used by businesses and governments.
- ChaCha20: Surfshark supports ChaCha20, which is a newer cipher that is considered to be just as secure as AES-256. ChaCha20 is also faster than AES-256, which can be beneficial for streaming or gaming.
- HMAC-SHA256: Surfshark uses HMAC-SHA256 to authenticate the VPN connection. This helps to ensure that your traffic is only encrypted and decrypted by the VPN server.
- Perfect Forward Secrecy: Surfshark uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This helps to protect your data in case the VPN server's encryption keys are ever compromised.
Mozilla VPN
- WireGuard protocol: Mozilla VPN uses the WireGuard protocol, which is one of the most secure VPN protocols available. WireGuard is a newer protocol that is designed to be more efficient and secure than older protocols like OpenVPN.
- 256-bit encryption: All data that passes through Mozilla VPN is encrypted with 256-bit encryption. This is the same level of encryption used by banks and governments to protect their sensitive data.
- No logs policy: Mozilla VPN does not log any of your browsing activity, including your IP address, traffic data, or DNS queries. This means that your privacy is protected even if the VPN is hacked.
- Kill switch: The kill switch is a feature that automatically disconnects your device the internet if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- Ad blocker: Mozilla VPN includes an adblocker that blocks ads and trackers on all websites you visit. This can help to improve your browsing experience and protect your privacy.
- Multi-hop: Mozilla VPN offers a multi-hop feature that allows you to route your traffic through two different servers. This can provide an extra layer of security by making it more difficult for anyone to track your online activity.
- Split tunneling: Mozilla VPN offers a split tunneling feature that allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a VPN for some activities, but not others.
- WireGuard protocol: Mozilla VPN uses the WireGuard protocol, which is one of the most secure VPN protocols available. WireGuard is a newer protocol that is designed to be more efficient and secure than older protocols like OpenVPN.
- 256-bit encryption: All data that passes through Mozilla VPN is encrypted with 256-bit encryption. This is the same level of encryption used by banks and governments to protect their sensitive data.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
Privacy Features
This section looks at the privacy features of Mozilla VPN vs Surfshark in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Surfshark and Mozilla VPN both offer strong privacy features. They have a strict no-logs policy, ensuring none of your online activities are recorded. However, Surfshark stands out with its independent auditing by Cure53, providing an extra layer of transparency. It's also based in a privacy-friendly jurisdiction, the British Virgin Islands, avoiding the Five Eyes intelligence-sharing alliance unlike Mozilla VPN. Moreover, Surfshark supports cryptocurrency payments, adding an extra layer of anonymity when purchasing. Thus, for privacy features, Surfshark is the clear winner.
Surfshark
- Strict no-logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This includes your IP address, browsing history, traffic data, and DNS queries. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Whitelister: Surfshark's Whitelister allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- No connection logs: Surfshark does not keep any logs of your VPN connections. This means that they do not know what websites you visit, what apps you use, or how much data you transfer.
- No activity logs: Surfshark does not keep any logs of your online activity. This means that they do not know what you do while you are connected to the VPN.
- No payment logs: Surfshark accepts anonymous payments, so they do not know who you are or how much you paid for the VPN.
- No IP address logs: Surfshark does not keep any logs of your IP address. This means that they cannot track your online activity back to you.
- No device logs: Surfshark does not keep any logs of the devices that you use to connect to the VPN. This means that they cannot track your online activity across different devices.
Mozilla VPN
- No logs policy: Mozilla VPN does not log any of your browsing activity, including your IP address, traffic data, or DNS queries. This means that your privacy is protected even if the VPN is hacked.
- Ad blocker: Mozilla VPN includes an adblocker that blocks ads and trackers on all websites you visit. This can help to improve your browsing experience and protect your privacy.
- Multi-hop: Mozilla VPN offers a multi-hop feature that allows you to route your traffic through two different servers. This can provide an extra layer of security by making it more difficult for anyone to track your online activity.
- Split tunneling: Mozilla VPN offers a split tunneling feature that allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a VPN for some activities, but not others.
- Custom DNS: Mozilla VPN allows you to use your own DNS server instead of the one provided by Mozilla VPN. This can be useful if you are concerned about your privacy or security.
- Mozilla VPN does not log any of your browsing activity. This includes your IP address, traffic data, and DNS queries.
- Mozilla VPN does not collect any personally identifiable information (PII). This includes your name, email address, or payment information.
- Mozilla VPN is audited by an independent third party. This means that an outside organization has reviewed Mozilla VPN's logging practices to ensure that they are compliant with their no-logs policy.
Speed Features
This section explores the speed features of Surfshark and Mozilla VPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Surfshark and Mozilla VPN both offer impressive speeds. Third-party speed tests indicate that Surfshark offers superior download and upload speeds across a wide range of servers globally. While Mozilla VPN also offers decent speeds, it can't match the consistency of Surfshark. Even during peak hours, Surfshark maintains its high-speed offering. When it comes to streaming sites and torrenting, Surfshark's speed ensures minimal buffering and fast downloads. Therefore, considering the overall performance in terms of speed, Surfshark emerges as the clear winner.
Surfshark
- Number of servers: Surfshark has over 3,200 servers in 65 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
- Server types: Surfshark offers a variety of server types, including:
- Standard servers: These are the most common type of server and are designed for general use.
- P2P servers: These servers are optimized for file sharing and torrenting.
- Double VPN servers: These servers encrypt your traffic twice, making it even more secure.
- Multihop servers: These servers allow you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Camouflage Mode servers: These servers hide the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Location spoofing: Surfshark allows you to spoof your location by connecting to a server in a different country. This can be useful for accessing geo-restricted content or for bypassing censorship.
- Dedicated IP addresses: Surfshark offers dedicated IP addresses for businesses and organizations. This can be useful for businesses that need to maintain a consistent IP address for their website or servers.
- Obfuscated servers: Surfshark offers obfuscated servers that can help to bypass VPN blocks. These servers encrypt your traffic in a way that makes it look like regular traffic, which can make it more difficult for VPN blocks to detect.
- Fast servers: Surfshark has a large network of servers located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
- WireGuard protocol: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- Small Packets: Surfshark has a feature called Small Packets that can help to improve speeds. This feature reduces the size of each packet that is sent over the VPN, which can help to reduce latency and improve overall performance.
- Automatic protocol selection: Surfshark automatically selects the best protocol for your connection. This means that you don't have to worry about choosing the right protocol, and you can be sure that you are getting the best possible speeds.
- No speed caps: Surfshark does not have any speed caps, so you can always get the fastest speeds possible. This is important for streaming, gaming, and other activities that require high bandwidth.
Mozilla VPN
- 500+ servers in 30+ countries: Mozilla VPN has a network of over 500 servers in 30+ countries. This gives you a wide range of options to choose from, depending on your needs.
- Optimized for streaming and gaming: Mozilla VPN is optimized for streaming and gaming. This means that you can expect good speeds and low latency when using the VPN to watch videos or play online games.
- No bandwidth limits or throttling: Mozilla VPN does not have any bandwidth limits or throttling. This means that you can use as much data as you want without worrying about being slowed down.
- Easy to use: Mozilla VPN is easy to use. You can install it on your computer or mobile device and connect to a server with just a few clicks.
- Secure: Mozilla VPN uses strong encryption and a no-logs policy to protect your privacy.
- Mozilla VPN uses the WireGuard protocol, which is one of the most performant VPN protocols available. WireGuard is a newer protocol that is designed to be more efficient and secure than older protocols like OpenVPN.
- Mozilla VPN has a limited server network, with servers in 30 countries. This may not be enough for users who need to connect to servers in specific countries.
- Mozilla VPN's speeds are not the fastest on the market. This may be a problem for users who need to stream videos or download large files.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Surfshark versus Mozilla VPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Surfshark and Mozilla VPN both unblock popular streaming services effectively. However, Surfshark has an edge with its unlimited device connections and specialized servers for torrenting, providing faster P2P file sharing. Mozilla VPN, while offering solid performance, lacks dedicated servers for torrenting. It also limits connections to five devices. Considering these factors, Surfshark comes out on top for its superior torrenting capabilities and unlimited device connections, making it a better choice for both streaming and torrenting.
Surfshark
- Works with Netflix: Surfshark is known for its ability to unblock Netflix. This means that you can use Surfshark to watch Netflix content anywhere in the world.
- Works with other streaming services: Surfshark also works with other streaming services, such as Hulu, Amazon Prime Video, Disney+, and BBC iPlayer.
- No buffering: Surfshark has fast speeds, which means that you can stream without buffering.
- Unlimited bandwidth: Surfshark does not have any bandwidth caps, so you can stream as much as you want without worrying about being throttled.
- Secure streaming: Surfshark encrypts your traffic, so your streaming activity is protected prying eyes.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- No bandwidth caps: Surfshark does not have any bandwidth caps, so you can download as many torrents as you want without worrying about being throttled.
- No logs policy: Surfshark has a strict no-logs policy, which means that they do not collect any data about your torrenting activity. This means that your privacy is protected.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
Mozilla VPN
- Mozilla VPN is optimized for streaming. This means that you can expect good speeds and low latency when using the VPN to watch videos or play online games.
- Mozilla VPN has a dedicated network of servers for streaming. This means that you can connect to a server that is optimized for streaming, which can improve your speed and performance.
- Mozilla VPN does not have any bandwidth limits or throttling. This means that you can use as much data as you want without worrying about being slowed down.
- Mozilla VPN is compatible with popular streaming services. This includes Netflix, Hulu, Disney+, and Amazon Prime Video.
- Mozilla VPN allows P2P file sharing. This means that you can use the VPN to download and upload torrents.
- Mozilla VPN does not have any bandwidth limits or throttling. This means that you can use as much data as you want without worrying about being slowed down.
- Mozilla VPN has a kill switch. This means that if the VPN connection drops, your traffic will be blocked so that your real IP address is not exposed.
- Mozilla VPN uses strong encryption to protect your privacy. This means that your data is protected hackers and government agencies.
Support Features
This section looks at what kind of customer support you can expect from Mozilla VPN versus Surfshark.
Winner is:
Surfshark and Mozilla VPN both offer reliable customer support, but Surfshark stands out with 24/7 live chat, email support, and a comprehensive FAQ section. Mozilla VPN, while offering email support and a detailed FAQ section, lacks live chat. Customer support is crucial in a VPN service for handling technical issues, ensuring user satisfaction, and quick troubleshooting. Therefore, Surfshark wins due to its more robust and readily available customer support.
Surfshark
- 24/7 live chat: Surfshark offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Surfshark also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
- Knowledge base: Surfshark has a knowledge base that contains articles and FAQs about the VPN. You can find answers to many common questions in the knowledge base.
- Ticket system: Surfshark also has a ticket system. You can submit a ticket and a customer support representative will get back to you within 24 hours.
- Social media: Surfshark is also active on social media. You can contact customer support through Twitter, Facebook, or Instagram.
Mozilla VPN
- 24/7 live chat: Mozilla VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Knowledge base: Mozilla VPN has a knowledge base that contains articles and tutorials on how to use the VPN. This can be a helpful resource if you are having trouble with the VPN.
- Email support: Mozilla VPN also offers email support. You can send an email to the customer support team if you have a question or issue that you need help with.
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