In the world of VPN services, Surfshark and IVPN have made significant strides. Surfshark vs IVPN: which one reigns supreme? This article meticulously examines their features, performance, and overall value to help you make an informed decision. Each has its unique strengths, but the ultimate choice depends on your specific needs.
Overview
Dive into the deep end of online security with our in-depth comparison of Surfshark and IVPN. We’ll scrutinize their privacy measures, analyze their speed capabilities, and dissect their security features. Step into our digital lab as we put these two VPN titans under the microscope to help you make an informed choice. No jargon, no fluff, just clear-cut analysis from your personal VPN expert. Buckle up, let’s get started!
Surfshark
Price: From $2.49/month
Trustpilot Rating: 4.6 out of 5 stars
Refund Policy: Surfshark offers a 30-day money-back guarantee.
Official website: www.surfshark.com
Surfshark is best for individuals and businesses who prioritize secure, private browsing and want easy access to geo-restricted content from anywhere in the world.
IVPN
Price: From $2/month
Trustpilot Rating: 4.4 out of 5 stars
Refund Policy: IVPN offers a 30-day money-back guarantee.
Official website: www.ivpn.net
IVPN is best for individuals and businesses seeking high-grade online security and privacy, with an easy-to-use interface, no matter their technical expertise.
Surfshark not only ensures secure and private browsing but goes a step further to enhance user experience with features such as ad-blocker and whitelister. Whether it’s for securing your online footprints or unlocking the vast reservoirs of streaming content globally, Surfshark has proven to be the tool par excellence. Its commitment to user-centric service makes it deserving of nothing less than 5 stars! – Michael J.
IVPN operates with a transparency that is refreshing in the VPN landscape. Its commitment to privacy and security is not just a promise but is proven with regular audits. The user experience is smooth, and customer support is responsive, painting a picture of a 5-star service through and through. – Antonio C.
Surfshark offers a sea of features with a standout being its ability to connect unlimited devices simultaneously. While the service brings forth excellent security protocols and features, there have been minor glitches in connectivity experienced over time. Despite this, it remains a top-tier service, earning a 4-star rating. – Oskar Lindberg
IVPN offers a transparent and secure VPN solution, emphasising regular audits and user privacy. Though it offers a premium service, the pricing might be a hurdle for many. Balancing its offerings and cost, it secures a 4-star rating, showcasing a commitment to transparency and security. – C Yamamoto
Pros & Cons
This segment analyzes the advantages and disadvantages of these two Virtual Private Networks.
Winner is:
Surfshark outperforms IVPN with unlimited device connections, lower prices, and more server locations. While both offer solid security and no-log policies, IVPN falls short with fewer features and higher costs. Surfshark’s advanced obfuscation settings also make it ideal for bypassing geo-restrictions, a must for streamers. IVPN's strong point is its transparency and privacy commitment. However, considering the overall balance of price, features and performance, Surfshark is the clear winner.
Surfshark
Pros:
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Price: Surfshark is one of the most affordable VPNs on the market. You can get a subscription for as low as $2.49 per month.
Cons:
- Slow speeds in some countries: Surfshark's speeds can be slow in some countries, especially China and the Middle East.
- Limited server network: Surfshark's server network is not as large as some other VPNs. However, it still has servers in over 65 countries.
- No live chat support: Surfshark does not offer live chat support. However, you can contact customer support through email or a ticket system.
IVPN
Pros:
- Strong security: IVPN uses AES-256 encryption, which is the same level of encryption used by the military and government agencies. It also has a strict no-logs policy, which means that it does not store any data about your online activity.
- Privacy-focused: IVPN is based in Iceland, which has strong privacy laws. This means that the government cannot force IVPN to hand over your data.
- Fast speeds: IVPN has a small network of servers, but it still manages to offer fast speeds. This is because it uses the latest WireGuard protocol, which is known for its speed and efficiency.
- Easy to use: IVPN's apps are easy to use and set up. They are available for Windows, macOS, Linux, iOS, and Android.
- Good customer support: IVPN has a responsive customer support team. You can contact them 24/7 via live chat or email.
Cons:
- Small server network: IVPN has a smaller server network than some other VPN providers.
- Not all streaming platforms are unblocked: IVPN does not unblock all streaming platforms.
- No free trial: IVPN does not offer a free trial.
Key Features
This section compares the overall features of Surfshark vs IVPN.
Surfshark HQ and country of jurisdiction is British Virgin Islands, and Surfshark supports a wide variety of platforms and devices including Windows, Mac, Linux, Android, iOS, as well as other platforms like FireTV, Apple TV, and other Smart TVs. It also provides browser extensions for Chrome and Firefox.
IVPN HQ and country of jurisdiction is Gibraltar, and IVPN supports multiple platforms such as Windows, Mac, Linux, Android, and iOS.
Winner is:
Surfshark and IVPN both offer robust privacy features, but Surfshark edges ahead with its unlimited device connections, affordable pricing, and advanced security protocols. While IVPN has a strong no-logging policy, Surfshark matches it and adds a handy Whitelister feature. IVPN falls short in its server network and speed, whereas Surfshark excels with 3200+ global servers and fast connection speeds. Overall, for comprehensive security, user-friendly experience, and value for money, Surfshark is the clear winner.
Surfshark
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Split tunneling: Surfshark's Split tunneling feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- Kill switch: Surfshark's Kill switch feature automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- 7-day free trial: Surfshark offers a 7-day free trial, so you can try it out before you commit to a subscription.
IVPN
- Strong security: IVPN uses AES-256 encryption, which is the same level of encryption used by the military and government agencies. It also has a strict no-logs policy, which means that it does not store any data about your online activity.
- Privacy-focused: IVPN is based in Iceland, which has strong privacy laws. This means that the government cannot force IVPN to hand over your data.
- Fast speeds: IVPN has a small network of servers, but it still manages to offer fast speeds. This is because it uses the latest WireGuard protocol, which is known for its speed and efficiency.
- Double VPN: IVPN offers a double VPN feature, which encrypts your traffic twice for added security.
- Kill switch: IVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: IVPN allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
- DNS leak protection: IVPN has DNS leak protection to prevent your real IP address leaking.
- Ad blocker: IVPN has an ad blocker built into its apps. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
Security Features
This section looks at important security features of Surfshark and IVPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Surfshark and IVPN both offer impressive security features. Surfshark uses AES-256 encryption, OpenVPN, and IKEv2 protocols, and has a kill switch, private DNS, and IP/DNS leak protection. It also offers ad blocking, no logging, and double VPN. IVPN has similar features with AES-256 encryption and OpenVPN, but lacks ad blocking, double VPN and IKEv2. While IVPN offers split tunneling and obfuscated servers, these are also available with Surfshark. Both offer Onion over VPN, but in overall comparison, Surfshark takes the crown due to a more robust feature set.
Surfshark
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- OpenVPN protocol: Surfshark supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, which means that it has been peer-reviewed by security experts and is considered to be very reliable.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- WireGuard: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- IKEv2/IPsec: Surfshark also supports IKEv2/IPsec, which is a more traditional VPN protocol that is known for its reliability. IKEv2/IPsec is often used by businesses and governments.
- ChaCha20: Surfshark supports ChaCha20, which is a newer cipher that is considered to be just as secure as AES-256. ChaCha20 is also faster than AES-256, which can be beneficial for streaming or gaming.
- HMAC-SHA256: Surfshark uses HMAC-SHA256 to authenticate the VPN connection. This helps to ensure that your traffic is only encrypted and decrypted by the VPN server.
- Perfect Forward Secrecy: Surfshark uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This helps to protect your data in case the VPN server's encryption keys are ever compromised.
IVPN
- AES-256 encryption: IVPN uses AES-256 encryption, which is the same level of encryption used by the military and government agencies. This means that your data is scrambled into unintelligible gibberish that cannot be read by anyone without the key.
- No logs policy: IVPN has a strict no-logs policy, which means that it does not store any data about your online activity, including your IP address, browsing history, or DNS requests. This means that even if the government or a hacker where to get their hands on IVPN's servers, they would not be able to see anything about your online activity.
- Double VPN: IVPN offers a double VPN feature, which encrypts your traffic twice for added security. This means that your data is encrypted once when it leaves your device and then encrypted again when it reaches the IVPN server. This makes it much more difficult for anyone to intercept your data.
- Kill switch: IVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
- Split tunneling: IVPN allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful for things like streaming video or gaming, where you may want to use your regular internet connection for better performance.
- DNS leak protection: IVPN has DNS leak protection to prevent your real IP address leaking. This is done by using IVPN's own DNS servers, which are located in countries with strong privacy laws.
- Ad blocker: IVPN has an ad blocker built into its apps. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- AES-256 encryption: IVPN uses AES-256 encryption, which is the most secure encryption algorithm available. This means that your data is scrambled into unintelligible gibberish that cannot be read by anyone without the key.
- ChaCha20 encryption: IVPN also uses ChaCha20 encryption, which is a newer encryption algorithm that is just as secure as AES-256 but is more efficient. This means that IVPN can offer fast speeds without sacrificing security.
- WireGuard protocol: IVPN uses the WireGuard protocol, which is the latest and most secure VPN protocol available. WireGuard is known for its speed, security, and efficiency.
- Double VPN: IVPN offers a double VPN feature, which encrypts your traffic twice for added security. This means that your data is encrypted once when it leaves your device and then encrypted again when it reaches the IVPN server. This makes it much more difficult for anyone to intercept your data.
- DNS leak protection: IVPN has DNS leak protection to prevent your real IP address leaking. This is done by using IVPN's own DNS servers, which are located in countries with strong privacy laws.
- Obfuscation: IVPN offers obfuscation, which can be used to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
Privacy Features
This section looks at the privacy features of IVPN vs Surfshark in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Surfshark and IVPN both uphold strict no-log policies, offering exceptional privacy. While IVPN conducts independent audits, Surfshark, headquartered outside the 5/9/14 Eyes jurisdiction in British Virgin Islands, ensures higher data security. Both support crypto payments, though Surfshark offers private browsing via its CleanWeb feature. Thus, for comprehensive privacy features, the winner is Surfshark.
Surfshark
- Strict no-logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This includes your IP address, browsing history, traffic data, and DNS queries. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Whitelister: Surfshark's Whitelister allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- No connection logs: Surfshark does not keep any logs of your VPN connections. This means that they do not know what websites you visit, what apps you use, or how much data you transfer.
- No activity logs: Surfshark does not keep any logs of your online activity. This means that they do not know what you do while you are connected to the VPN.
- No payment logs: Surfshark accepts anonymous payments, so they do not know who you are or how much you paid for the VPN.
- No IP address logs: Surfshark does not keep any logs of your IP address. This means that they cannot track your online activity back to you.
- No device logs: Surfshark does not keep any logs of the devices that you use to connect to the VPN. This means that they cannot track your online activity across different devices.
IVPN
- No logs policy: IVPN has a strict no-logs policy, which means that it does not store any data about your online activity, including your IP address, browsing history, or DNS requests. This means that even if the government or a hacker were to get their hands on IVPN's servers, they would not be able to see anything about your online activity.
- Privacy-focused jurisdiction: IVPN is based in Iceland, which has strong privacy laws. This means that the government cannot force IVPN to hand over your data.
- Anonymous payment options: IVPN accepts anonymous payment options, such as Bitcoin and Monero. This means that you can pay for your subscription without revealing your identity.
- Kill switch: IVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
- Split tunneling: IVPN allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful for things like streaming video or gaming, where you may want to use your regular internet connection for better performance.
- Warrant canary: IVPN has a warrant canary, which is a statement that is published online and is updated regularly. If IVPN receives a warrant to disclose user data, the warrant canary will be removed. This way, users will know if IVPN has been forced to hand over their data.
- No connection logs: IVPN does not store any data about your VPN connections, including the time and duration of your connections, the IP addresses of the servers you connected to, or the amount of data you transferred.
- No traffic logs: IVPN does not store any data about your online traffic, including the websites you visited, the files you downloaded, or the apps you used.
- No DNS logs: IVPN does not store any data about your DNS requests, which are the lookups that your device makes to translate domain names into IP addresses.
- No payment logs: IVPN does not store any data about your payment methods, such as your credit card number or PayPal account.
- No session logs: IVPN does not store any data about your VPN sessions, such as the time and duration of your sessions or the IP addresses of the servers you connected to.
Speed Features
This section explores the speed features of Surfshark and IVPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Surfshark and IVPN both offer high-speed connections, but the performance varies. Third-party speed tests reveal Surfshark has consistently faster download and upload speeds, outperforming IVPN. Surfshark's server speed is also superior, offering more stable and reliable connections. When it comes to streaming sites and torrenting, Surfshark offers smoother and buffer-free experience, handling traffic easily. Despite IVPN's respectable speeds, it falls short in comparison. Considering these aspects, Surfshark is the clear winner in terms of speed features.
Surfshark
- Number of servers: Surfshark has over 3,200 servers in 65 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
- Server types: Surfshark offers a variety of server types, including:
- Standard servers: These are the most common type of server and are designed for general use.
- P2P servers: These servers are optimized for file sharing and torrenting.
- Double VPN servers: These servers encrypt your traffic twice, making it even more secure.
- Multihop servers: These servers allow you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Camouflage Mode servers: These servers hide the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Location spoofing: Surfshark allows you to spoof your location by connecting to a server in a different country. This can be useful for accessing geo-restricted content or for bypassing censorship.
- Dedicated IP addresses: Surfshark offers dedicated IP addresses for businesses and organizations. This can be useful for businesses that need to maintain a consistent IP address for their website or servers.
- Obfuscated servers: Surfshark offers obfuscated servers that can help to bypass VPN blocks. These servers encrypt your traffic in a way that makes it look like regular traffic, which can make it more difficult for VPN blocks to detect.
- Fast servers: Surfshark has a large network of servers located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
- WireGuard protocol: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- Small Packets: Surfshark has a feature called Small Packets that can help to improve speeds. This feature reduces the size of each packet that is sent over the VPN, which can help to reduce latency and improve overall performance.
- Automatic protocol selection: Surfshark automatically selects the best protocol for your connection. This means that you don't have to worry about choosing the right protocol, and you can be sure that you are getting the best possible speeds.
- No speed caps: Surfshark does not have any speed caps, so you can always get the fastest speeds possible. This is important for streaming, gaming, and other activities that require high bandwidth.
IVPN
- Over 700 servers in 60+ countries: IVPN has a large network of servers that are located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
- P2P-optimized servers: IVPN has dedicated P2P-optimized servers that are designed for file sharing. This can help you to improve your speeds when downloading or uploading large files.
- Obfuscated servers: IVPN has obfuscated servers that can be used to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Double VPN servers: IVPN has double VPN servers that encrypt your traffic twice for added security. This can help to protect your privacy more sophisticated attackers.
- Tor over VPN servers: IVPN has Tor over VPN servers that allow you to use the Tor network through a VPN. This can help to improve your anonymity and privacy online.
- Fast speeds: IVPN uses the latest WireGuard protocol, which is known for its speed and efficiency. In speed tests, IVPN has consistently been shown to be one of the fastest VPN providers.
- Low latency: IVPN has low latency, which means that there is a small delay between when you send a request and when you receive a response. This is important for things like gaming and video streaming.
- Unlimited bandwidth: IVPN offers unlimited bandwidth, which means that you can use as much data as you want without any restrictions. This is important for things like streaming HD video or downloading large files.
- Multiple servers: IVPN has a large network of servers, which means that you can always find a server that is close to you. This can help to improve your speeds.
- Different protocols: IVPN supports different VPN protocols, which allows you to choose the protocol that best suits your needs. For example, if you are looking for the fastest speeds, you can use the WireGuard protocol.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Surfshark versus IVPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Surfshark is excellent at unblocking streaming services like Netflix, BBC iPlayer, and Hulu with its NoBorders mode. It supports P2P torrenting on all servers, has a kill switch, and offers unlimited simultaneous connections. IVPN, on the other hand, unblocks some streaming services but lacks the consistency of Surfshark. It supports torrenting but only on certain servers. Though it has a kill switch, it only allows 5 simultaneous connections. Overall, Surfshark wins due to its consistent unblocking, full torrenting support, and unlimited connections.
Surfshark
- Works with Netflix: Surfshark is known for its ability to unblock Netflix. This means that you can use Surfshark to watch Netflix content anywhere in the world.
- Works with other streaming services: Surfshark also works with other streaming services, such as Hulu, Amazon Prime Video, Disney+, and BBC iPlayer.
- No buffering: Surfshark has fast speeds, which means that you can stream without buffering.
- Unlimited bandwidth: Surfshark does not have any bandwidth caps, so you can stream as much as you want without worrying about being throttled.
- Secure streaming: Surfshark encrypts your traffic, so your streaming activity is protected prying eyes.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- No bandwidth caps: Surfshark does not have any bandwidth caps, so you can download as many torrents as you want without worrying about being throttled.
- No logs policy: Surfshark has a strict no-logs policy, which means that they do not collect any data about your torrenting activity. This means that your privacy is protected.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
IVPN
- Unblocks streaming services: IVPN can unblock streaming services such as Netflix, Hulu, and Amazon Prime Video. This is because it has servers located in different countries, which allows you to connect to a server in the country where the streaming service is available.
- Fast speeds: IVPN has fast speeds, which is important for streaming video. This is because IVPN uses the WireGuard protocol, which is the latest and most efficient VPN protocol available.
- No buffering: IVPN does not cause buffering when streaming video. This is because it has a large network of servers that are located all over the world. This means that you can always find a server that is close to you, which can help to reduce the amount of time it takes for your data to travel between your device and the server.
- No throttling: IVPN does not throttle your bandwidth when streaming video. This means that you can always stream video at the highest possible quality.
- Easy to use: IVPN is easy to use, even for streaming. It has a simple and intuitive interface that makes it easy to connect to a server and start streaming.
- Allows P2P file sharing: IVPN allows P2P file sharing, which is the technology used for torrenting. This means that you can use IVPN to download and upload torrents without any restrictions.
- Fast speeds: IVPN has fast speeds, which is important for torrenting. This is because it uses the WireGuard protocol, which is the latest and most efficient VPN protocol available.
- No throttling: IVPN does not throttle your bandwidth when torrenting. This means that you can always download and upload torrents at the highest possible speeds.
- No logs: IVPN does not store any logs of your torrenting activity. This means that your privacy is protected, even if you are torrenting copyrighted material.
- Secure: IVPN uses strong encryption to protect your data when you are torrenting. This means that your data is safe prying eyes, even if your torrenting traffic is intercepted.
Support Features
This section looks at what kind of customer support you can expect from IVPN versus Surfshark.
Winner is:
Surfshark and IVPN both offer strong customer support, crucial for resolving technical issues and ensuring a smooth VPN experience. IVPN's assistance includes email support and a comprehensive FAQ section. However, Surfshark outshines with 24/7 live chat, email support, and a detailed FAQ section. Its customer service is more accessible, rapid, and user-friendly. Therefore, when it comes to customer support, Surfshark is the clear winner.
Surfshark
- 24/7 live chat: Surfshark offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Surfshark also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
- Knowledge base: Surfshark has a knowledge base that contains articles and FAQs about the VPN. You can find answers to many common questions in the knowledge base.
- Ticket system: Surfshark also has a ticket system. You can submit a ticket and a customer support representative will get back to you within 24 hours.
- Social media: Surfshark is also active on social media. You can contact customer support through Twitter, Facebook, or Instagram.
IVPN
- 24/7 live chat: IVPN offers 24/7 live chat support. This means that you can always get help a customer support representative, no matter what time of day it is.
- Email support: IVPN also offers email support. This is a good option if you have a question that you can't quickly answer with live chat.
- Knowledge base: IVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good resource if you can't find the answer to your question in the live chat or email support.
- Forum: IVPN also has a forum where you can ask questions and get help other users. This is a good option if you want to get help people who have been using IVPN for a while.
- Social media: IVPN is also active on social media. You can contact them on Twitter, Facebook, and Reddit.
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