Surfshark and Goose VPN are both powerful tools in the world of online security and privacy. In this article, we’ll dissect the key features, strengths, and weaknesses of each platform, making your decision between Surfshark vs Goose VPN a breeze. Stay tuned as we delve into this head-to-head comparison.
Overview
Dive into the world of online privacy with our expert comparison of Surfshark and Goose VPN – two major players in the VPN realm. We’ll dissect their security features, scrutinize their privacy policies, and test their speeds head-to-head. If you’re serious about your online anonymity, this is one comparison you won’t want to miss. Stay tuned to discover which VPN truly delivers on promises of robust security, stringent privacy, and lightning-fast speeds.
Surfshark
Price: From $2.49/month
Trustpilot Rating: 4.6 out of 5 stars
Refund Policy: Surfshark offers a 30-day money-back guarantee.
Official website: www.surfshark.com
Surfshark is best for individuals and businesses who prioritize secure, private browsing and want easy access to geo-restricted content from anywhere in the world.
Goose VPN
Price: From $2.50/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: Goose VPN offers a 30-day money-back guarantee policy.
Official website: www.goosevpn.com
Goose VPN is best for individuals and businesses who prioritize secure, private internet browsing and want to access geo-restricted content from anywhere in the world.
Surfshark not only ensures secure and private browsing but goes a step further to enhance user experience with features such as ad-blocker and whitelister. Whether it’s for securing your online footprints or unlocking the vast reservoirs of streaming content globally, Surfshark has proven to be the tool par excellence. Its commitment to user-centric service makes it deserving of nothing less than 5 stars! – Michael J.
Goose VPN has been a reliable companion in the digital realm, offering high-speed connections coupled with robust security features. Its user-centric approach is evident in the easy-to-use interface and customer service that is always ready to assist. My online journey has been both secure and smooth thanks to Goose VPN, rightfully deserving a 5-star review! – Miguel Ortiz
Surfshark offers a sea of features with a standout being its ability to connect unlimited devices simultaneously. While the service brings forth excellent security protocols and features, there have been minor glitches in connectivity experienced over time. Despite this, it remains a top-tier service, earning a 4-star rating. – Oskar Lindberg
Goose VPN delivers a user-friendly service coupled with reliable security features. While it serves its purpose well, it comes with a smaller server network compared to industry leaders. A service with potential, warranting a 4-star rating. – Daiki
Pros & Cons
This chapter scrutinizes the strengths and weaknesses of these two VPN platforms.
Winner is:
Surfshark provides unlimited device connections, robust security with AES-256 encryption, and a strict no-logs policy, ensuring optimal privacy. However, its speed could use improvement. Goose VPN offers user-friendly apps and good speed, but it falls short with its limited device connections and less transparent logging policy. Overall, Surfshark emerges victorious due to its superior privacy features, security measures, and unrestricted device connections.
Surfshark
Pros:
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Price: Surfshark is one of the most affordable VPNs on the market. You can get a subscription for as low as $2.49 per month.
Cons:
- Slow speeds in some countries: Surfshark's speeds can be slow in some countries, especially China and the Middle East.
- Limited server network: Surfshark's server network is not as large as some other VPNs. However, it still has servers in over 65 countries.
- No live chat support: Surfshark does not offer live chat support. However, you can contact customer support through email or a ticket system.
Goose VPN
Pros:
- Simple to set up and use: Goose VPN is very easy to set up and use. The apps are user-friendly and the instructions are clear.
- Strong encryption: Goose VPN uses strong 256-bit AES encryption to protect your data. This is the same encryption used by banks and government agencies.
- Autopilot feature: The Autopilot feature automatically turns on the VPN when you connect to a network that you don't trust. This helps to protect your privacy even when you forget to turn on the VPN manually.
- Cyber Alarm feature: The Cyber Alarm feature can notify you if you download malicious files. This can help to protect your device malware and viruses.
- No logs policy: Goose VPN does not keep any logs of your activity. This means that your online activity cannot be tracked by the VPN or by third parties.
- Affordable pricing: Goose VPN offers a variety of pricing plans, including a monthly plan, a yearly plan, and a three-year plan. The monthly plan is the most expensive, but the yearly and three-year plans offer significant discounts.
- 30-day money-back guarantee: Goose VPN offers a 30-day money-back guarantee. This means that you can try the service for 30 days and if you are not satisfied, you can get a full refund.
Cons:
- Limited server network: Goose VPN has a limited server network. There are only 30 servers in 15 countries. This can make it difficult to find a server that is close to you, which can impact your speeds.
- Slow speeds in some regions: Goose VPN's speeds can be slow in some regions. This is especially true in countries with strict internet censorship.
- No split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones do not. This can be useful for things like streaming video or gaming. Goose VPN does not offer split tunneling.
- No ad blocker: Goose VPN does not have an ad blocker. This means that you will still see ads when you use the VPN.
- No DNS leak protection: DNS leak protection helps to prevent your real IP address leaking. Goose VPN does not offer DNS leak protection.
Key Features
This section compares the overall features of Surfshark vs Goose VPN.
Surfshark HQ and country of jurisdiction is British Virgin Islands, and Surfshark supports a wide variety of platforms and devices including Windows, Mac, Linux, Android, iOS, as well as other platforms like FireTV, Apple TV, and other Smart TVs. It also provides browser extensions for Chrome and Firefox.
Goose VPN HQ and country of jurisdiction is Netherlands, and Goose VPN supports Windows, Mac, Linux, Android, and iOS.
Winner is:
Surfshark boasts features like unlimited device connections, CleanWeb, and AES-256-GCM encryption, offering top-tier online security. Goose VPN, though providing unlimited connections and user-friendly interface, lacks in advanced security features. Surfshark's robust security capabilities, coupled with its aggressive pricing and no-logs policy, makes it the clear winner against Goose VPN.
Surfshark
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Split tunneling: Surfshark's Split tunneling feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- Kill switch: Surfshark's Kill switch feature automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- 7-day free trial: Surfshark offers a 7-day free trial, so you can try it out before you commit to a subscription.
Goose VPN
- Strong encryption: Goose VPN uses strong 256-bit AES encryption to protect your data. This is the same encryption used by banks and government agencies.
- Autopilot feature: The Autopilot feature automatically turns on the VPN when you connect to a network that you don't trust. This helps to protect your privacy even when you forget to turn on the VPN manually.
- Cyber Alarm feature: The Cyber Alarm feature can notify you if you download malicious files. This can help to protect your device malware and viruses.
- No logs policy: Goose VPN does not keep any logs of your activity. This means that your online activity cannot be tracked by the VPN or by third parties.
- Affordable pricing: Goose VPN offers a variety of pricing plans, including a monthly plan, a yearly plan, and a three-year plan. The monthly plan is the most expensive, but the yearly and three-year plans offer significant discounts.
- 30-day money-back guarantee: Goose VPN offers a 30-day money-back guarantee. This means that you can try the service for 30 days and if you are not satisfied, you can get a full refund.
Security Features
This section looks at important security features of Surfshark and Goose VPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Surfshark and Goose VPN both offer strong security features. Surfshark provides a variety of protocols including OpenVPN and IKEv2, a private DNS, IP/DNS leak protection, a no-logs policy, a kill switch, and features like CleanWeb for adblocking and data tracking. Goose VPN provides similar services but lacks some advanced features like Double VPN and Onion over VPN. Additionally, Surfshark offers obfuscated servers and split tunneling, which Goose VPN does not. With a wider range of security features, Surfshark is the clear winner in this comparison.
Surfshark
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- OpenVPN protocol: Surfshark supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, which means that it has been peer-reviewed by security experts and is considered to be very reliable.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- WireGuard: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- IKEv2/IPsec: Surfshark also supports IKEv2/IPsec, which is a more traditional VPN protocol that is known for its reliability. IKEv2/IPsec is often used by businesses and governments.
- ChaCha20: Surfshark supports ChaCha20, which is a newer cipher that is considered to be just as secure as AES-256. ChaCha20 is also faster than AES-256, which can be beneficial for streaming or gaming.
- HMAC-SHA256: Surfshark uses HMAC-SHA256 to authenticate the VPN connection. This helps to ensure that your traffic is only encrypted and decrypted by the VPN server.
- Perfect Forward Secrecy: Surfshark uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This helps to protect your data in case the VPN server's encryption keys are ever compromised.
Goose VPN
- 256-bit AES encryption: Goose VPN uses strong 256-bit AES encryption to protect your data. This is the same encryption used by banks and government agencies.
- No logs policy: Goose VPN does not keep any logs of your activity. This means that your online activity cannot be tracked by the VPN or by third parties.
- Kill switch: The kill switch prevents your data being leaked if the VPN connection drops.
- Split tunneling: Allows you to choose which apps and websites use the VPN and which ones do not.
- DNS leak protection: Helps to prevent your real IP address leaking.
- Support for multiple devices: You can use Goose VPN on up to 5 devices simultaneously.
- 256-bit AES encryption: Goose VPN uses strong 256-bit AES encryption to protect your data. This is the same encryption used by banks and government agencies. 256-bit encryption is considered to be unbreakable, so your data is safe hackers and other prying eyes.
- OpenVPN protocol: Goose VPN uses the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, so it has been independently audited and reviewed.
- Perfect Forward Secrecy: Goose VPN uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This makes it even more difficult for hackers to decrypt your data, even if they manage to get hold of one of your encryption keys.
- Kill switch: The kill switch is a feature that prevents your data being leaked if the VPN connection drops. This is important because it ensures that your real IP address is never exposed.
Privacy Features
This section looks at the privacy features of Goose VPN vs Surfshark in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Surfshark and Goose VPN both offer robust privacy features. Surfshark boasts a strict no-log policy, independent audits, private browsing, non-14 Eyes jurisdiction in the British Virgin Islands, and crypto payment support. Goose VPN also maintains a no-log policy and supports private browsing, but lacks independent audits and is under Dutch jurisdiction, a 9 Eye country. Neither support crypto payments. Given the comprehensive privacy protections, including location outside 14 Eyes surveillance and independent auditing, Surfshark is the clear winner when it comes to privacy features.
Surfshark
- Strict no-logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This includes your IP address, browsing history, traffic data, and DNS queries. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Whitelister: Surfshark's Whitelister allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- No connection logs: Surfshark does not keep any logs of your VPN connections. This means that they do not know what websites you visit, what apps you use, or how much data you transfer.
- No activity logs: Surfshark does not keep any logs of your online activity. This means that they do not know what you do while you are connected to the VPN.
- No payment logs: Surfshark accepts anonymous payments, so they do not know who you are or how much you paid for the VPN.
- No IP address logs: Surfshark does not keep any logs of your IP address. This means that they cannot track your online activity back to you.
- No device logs: Surfshark does not keep any logs of the devices that you use to connect to the VPN. This means that they cannot track your online activity across different devices.
Goose VPN
- No logs policy: Goose VPN does not keep any logs of your activity. This means that your online activity cannot be tracked by the VPN or by third parties. This is one of the most important privacy features of any VPN.
- Kill switch: The kill switch is a feature that prevents your data being leaked if the VPN connection drops. This is important because it ensures that your real IP address is never exposed.
- Split tunneling: Allows you to choose which apps and websites use the VPN and which ones do not. This can be useful for things like streaming video or gaming.
- DNS leak protection: Helps to prevent your real IP address leaking. This is important because it can reveal your location and identity.
- Support for multiple devices: You can use Goose VPN on up to 5 devices simultaneously. This is useful if you want to protect all of your devices, such as your laptop, smartphone, and tablet.
- No activity logs: Goose VPN does not keep any logs of your online activity, including your browsing history, website visits, IP addresses, or DNS queries. This means that your online activity cannot be tracked by the VPN or by third parties.
- No connection logs: Goose VPN does not keep any logs of your VPN connections, including the time and duration of your connections, the servers you connect to, or the amount of data you transfer.
- No payment logs: Goose VPN does not keep any logs of your payment information, such as your credit card number or PayPal account.
Speed Features
This section explores the speed features of Surfshark and Goose VPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Surfshark and Goose VPN both offer impressive speeds, but third-party speed tests reveal Surfshark as the clear winner. Surfshark consistently delivers high download and upload speeds across its vast server network, ensuring seamless browsing, streaming, and torrenting. While Goose VPN also offers decent speeds, it falls short particularly in terms of server speed. In terms of streaming, Surfshark dominates with its ability to bypass geo-restrictions on most streaming sites, including Netflix. Therefore, considering speed features, Surfshark is the overall winner over Goose VPN.
Surfshark
- Number of servers: Surfshark has over 3,200 servers in 65 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
- Server types: Surfshark offers a variety of server types, including:
- Standard servers: These are the most common type of server and are designed for general use.
- P2P servers: These servers are optimized for file sharing and torrenting.
- Double VPN servers: These servers encrypt your traffic twice, making it even more secure.
- Multihop servers: These servers allow you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Camouflage Mode servers: These servers hide the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Location spoofing: Surfshark allows you to spoof your location by connecting to a server in a different country. This can be useful for accessing geo-restricted content or for bypassing censorship.
- Dedicated IP addresses: Surfshark offers dedicated IP addresses for businesses and organizations. This can be useful for businesses that need to maintain a consistent IP address for their website or servers.
- Obfuscated servers: Surfshark offers obfuscated servers that can help to bypass VPN blocks. These servers encrypt your traffic in a way that makes it look like regular traffic, which can make it more difficult for VPN blocks to detect.
- Fast servers: Surfshark has a large network of servers located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
- WireGuard protocol: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- Small Packets: Surfshark has a feature called Small Packets that can help to improve speeds. This feature reduces the size of each packet that is sent over the VPN, which can help to reduce latency and improve overall performance.
- Automatic protocol selection: Surfshark automatically selects the best protocol for your connection. This means that you don't have to worry about choosing the right protocol, and you can be sure that you are getting the best possible speeds.
- No speed caps: Surfshark does not have any speed caps, so you can always get the fastest speeds possible. This is important for streaming, gaming, and other activities that require high bandwidth.
Goose VPN
- Number of servers: Goose VPN has a limited server network with 30 servers in 15 countries. This can make it difficult to find a server that is close to you, which can impact your speeds.
- Server locations: Goose VPN's server locations are mostly in Europe and North America. This may not be ideal for users who are located in other parts of the world.
- Protocols: Goose VPN supports the OpenVPN, IKEv2, PPTP, and L2TP/IPSec protocols. OpenVPN is the most secure protocol, but it is also the slowest. IKEv2 is a good compromise between security and speed.
- Dedicated IP: Goose VPN does not offer dedicated IP addresses. This means that your IP address will change each time you connect to the VPN. This can be inconvenient if you need to access websites or services that require a static IP address.
- P2P file sharing: Goose VPN allows P2P file sharing on all of its servers. This means that you can use the VPN to download and upload torrents.
- Streaming: Goose VPN can be used to unblock streaming services such as Netflix, Hulu, and Disney+. However, your speeds may be slower than usual, depending on the server you are connected to.
- Number of servers: Goose VPN has a limited server network with 30 servers in 15 countries. This can make it difficult to find a server that is close to you, which can impact your speeds.
- Server locations: Goose VPN's server locations are mostly in Europe and North America. This may not be ideal for users who are located in other parts of the world.
- Protocols: Goose VPN supports the OpenVPN, IKEv2, PPTP, and L2TP/IPSec protocols. OpenVPN is the most secure protocol, but it is also the slowest. IKEv2 is a good compromise between security and speed.
- Data compression: Goose VPN does not offer data compression, which can help to improve speeds.
- Buffering: Goose VPN may experience buffering when streaming videos or gaming, especially if you are connecting to a server that is far away.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Surfshark versus Goose VPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Surfshark and Goose VPN both provide good performance in unblocking streaming services and supporting torrenting. However, Surfshark has an edge with its unlimited device connections, Whitelister feature for certain apps/sites, and robust network of 3200+ servers in 65 countries. On the other hand, Goose VPN has a smaller network and limits device connections based on the plan. While both VPNs maintain no-logs policy and strong encryption, Surfshark's additional features like CleanWeb (ads & malware blocking) make it more appealing. Therefore, the winner between the two would be Surfshark.
Surfshark
- Works with Netflix: Surfshark is known for its ability to unblock Netflix. This means that you can use Surfshark to watch Netflix content anywhere in the world.
- Works with other streaming services: Surfshark also works with other streaming services, such as Hulu, Amazon Prime Video, Disney+, and BBC iPlayer.
- No buffering: Surfshark has fast speeds, which means that you can stream without buffering.
- Unlimited bandwidth: Surfshark does not have any bandwidth caps, so you can stream as much as you want without worrying about being throttled.
- Secure streaming: Surfshark encrypts your traffic, so your streaming activity is protected prying eyes.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- No bandwidth caps: Surfshark does not have any bandwidth caps, so you can download as many torrents as you want without worrying about being throttled.
- No logs policy: Surfshark has a strict no-logs policy, which means that they do not collect any data about your torrenting activity. This means that your privacy is protected.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
Goose VPN
- Unblock streaming services: Goose VPN can be used to unblock streaming services such as Netflix, Hulu, and Disney+. This is because the VPN hides your IP address and makes it appear as if you are connecting a different location.
- Improve streaming quality: Goose VPN can help to improve the streaming quality of videos by reducing buffering and lag. This is because the VPN encrypts your traffic, which can help to improve your connection stability.
- Bypass geo-restrictions: Goose VPN can be used to bypass geo-restrictions that are imposed by streaming services. This means that you can watch content that is not available in your region.
- P2P file sharing: Goose VPN allows P2P file sharing on all of its servers. This means that you can use the VPN to download and upload torrents.
- No logs policy: Goose VPN does not keep any logs of your P2P activity. This means that your torrenting activity cannot be tracked by the VPN or by third parties.
- Kill switch: The kill switch is a feature that prevents your data being leaked if the VPN connection drops. This is important when torrenting, as it can prevent your real IP address being exposed.
- Dedicated IP: Goose VPN does not offer dedicated IP addresses for torrenting. This means that your IP address will change each time you connect to the VPN. This can be inconvenient if you need to maintain a consistent IP address for seeding torrents.
Support Features
This section looks at what kind of customer support you can expect from Goose VPN versus Surfshark.
Winner is:
Surfshark and Goose VPN both offer 24/7 customer support. Surfshark excels with its comprehensive support through live chat, email, and a detailed FAQ section, ensuring immediate response and solutions. In comparison, Goose VPN also provides support, but lacks the immediacy of live chat. Support is a critical feature in VPN services as it enables quick resolution of issues, enhancing user experience. Thus, Surfshark is the clear winner with its more robust and immediate customer support.
Surfshark
- 24/7 live chat: Surfshark offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Surfshark also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
- Knowledge base: Surfshark has a knowledge base that contains articles and FAQs about the VPN. You can find answers to many common questions in the knowledge base.
- Ticket system: Surfshark also has a ticket system. You can submit a ticket and a customer support representative will get back to you within 24 hours.
- Social media: Surfshark is also active on social media. You can contact customer support through Twitter, Facebook, or Instagram.
Goose VPN
- 24/7 live chat: Goose VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Goose VPN also offers email support. You can send an email to the customer support team and they will get back to you as soon as possible.
- Knowledge base: Goose VPN has a knowledge base that you can search for answers to common questions.
- Social media: Goose VPN is also active on social media. You can contact them on Twitter, Facebook, or Instagram.
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