In the world of VPN services, Surfshark and FastestVPN stand out as strong competitors. This article delves into the Surfshark vs FastestVPN debate, examining each provider’s strengths, weaknesses, and unique features. Choosing between these two can be tough, but we’re here to break it down for you in a simple, jargon-free manner.
Overview
Dive into the world of online privacy with our Surfshark vs FastestVPN comparison. We’ll expertly dissect their security protocols, assess the ironclad privacy measures, and test speed capabilities to help you make an informed decision. Whether you’re a rookie or a seasoned VPN user, our analysis of Surfshark and FastestVPN will guide you to the right choice for your online protection. It’s time to take back control of your digital life!
Surfshark
Price: From $2.49/month
Trustpilot Rating: 4.6 out of 5 stars
Refund Policy: Surfshark offers a 30-day money-back guarantee.
Official website: www.surfshark.com
Surfshark is best for individuals and businesses who prioritize secure, private browsing and want easy access to geo-restricted content from anywhere in the world.
FastestVPN
Price: From $1.66/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: FastestVPN offers a 15-day money back guarantee.
Official website: www.fastestvpn.com
FastestVPN is best for individuals and businesses seeking secure, fast, and reliable internet access with enhanced privacy and data protection features.
Surfshark not only ensures secure and private browsing but goes a step further to enhance user experience with features such as ad-blocker and whitelister. Whether it’s for securing your online footprints or unlocking the vast reservoirs of streaming content globally, Surfshark has proven to be the tool par excellence. Its commitment to user-centric service makes it deserving of nothing less than 5 stars! – Michael J.
FastestVPN lives up to its name, offering blisteringly fast connections without compromising on security. Its user-friendly interface facilitates easy navigation while the customer support has been a beacon of reliability. It’s a VPN service that has catered to all my online needs proficiently, earning a full 5-star review with its performance! – Gabriela
Surfshark offers a sea of features with a standout being its ability to connect unlimited devices simultaneously. While the service brings forth excellent security protocols and features, there have been minor glitches in connectivity experienced over time. Despite this, it remains a top-tier service, earning a 4-star rating. – Oskar Lindberg
FastestVPN lives up to its name, providing users with speedy connections and robust security features. Though performing well, it could further enrich its service with additional features to compete with the top players. A fast and secure solution, rightfully earning a 4-star review. – Veronika Z.
Pros & Cons
This segment analyzes the pros and cons of these two VPN solutions.
Winner is:
Surfshark offers unlimited device connections, robust security features including AES-256 encryption, and a strict no-logs policy, making it a reliable choice for privacy and anonymity. FastestVPN, while cheaper, falls short with fewer servers and inconsistent speeds. Both offer geo-blocking bypass for streaming but Surfshark's larger server network provides more consistent performance. My pick for overall winner is Surfshark, due to its superior security features, unlimited device connections, and consistent speed.
Surfshark
Pros:
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Price: Surfshark is one of the most affordable VPNs on the market. You can get a subscription for as low as $2.49 per month.
Cons:
- Slow speeds in some countries: Surfshark's speeds can be slow in some countries, especially China and the Middle East.
- Limited server network: Surfshark's server network is not as large as some other VPNs. However, it still has servers in over 65 countries.
- No live chat support: Surfshark does not offer live chat support. However, you can contact customer support through email or a ticket system.
FastestVPN
Pros:
- Affordable: FastestVPN is one of the most affordable VPNs on the market. You can get a monthly subscription for $5, a yearly subscription for $40, or a lifetime subscription for $40.
- Good security: FastestVPN uses strong encryption and a no-logs policy to protect your privacy.
- Unblocks streaming services: FastestVPN can unblock most major streaming services, including Netflix, Hulu, and Amazon Prime Video.
- Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices.
- Easy to use: FastestVPN has a user-friendly interface that makes it easy to set up and use.
- Good customer support: FastestVPN offers 24/7 customer support via live chat and email.
Cons:
- Slow speeds: FastestVPN's speeds are not the fastest, especially on long-distance connections.
- Small server network: FastestVPN has a smaller server network than some other VPNs. This can limit your options for connecting to a specific server.
- Limited features: FastestVPN lacks some of the features that you might find in other VPNs, such as split tunneling and a kill switch.
Key Features
This section compares the overall features of Surfshark vs FastestVPN.
Surfshark HQ and country of jurisdiction is British Virgin Islands, and Surfshark supports a wide variety of platforms and devices including Windows, Mac, Linux, Android, iOS, as well as other platforms like FireTV, Apple TV, and other Smart TVs. It also provides browser extensions for Chrome and Firefox.
FastestVPN HQ and country of jurisdiction is Cayman Islands, and FastestVPN supports a wide range of platforms and devices, including Windows, Mac, Linux, Android, iOS, Routers, Roku, Kodi, PS4, Xbox, and Firestick.
Winner is:
Surfshark edges ahead with its unlimited device connections, robust security measures, and reliable no-logs policy. While FastestVPN boasts a high-speed network, it lacks in areas like streaming and device compatibility. Surfshark also shines with its user-friendly applications and superior ability to bypass geoblocks. Hence, for comprehensive features and reliable online privacy, Surfshark emerges as the clear winner.
Surfshark
- Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
- Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Split tunneling: Surfshark's Split tunneling feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- Kill switch: Surfshark's Kill switch feature automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- 7-day free trial: Surfshark offers a 7-day free trial, so you can try it out before you commit to a subscription.
FastestVPN
- Strong security: FastestVPN uses strong encryption and a no-logs policy to protect your privacy. The encryption is military-grade, which means that it is very difficult to break. The no-logs policy means that FastestVPN does not track your online activity, so your data is never stored on their servers.
- Affordable: FastestVPN is one of the most affordable VPNs on the market. You can get a monthly subscription for $5, a yearly subscription for $40, or a lifetime subscription for $40.
- Unblocks streaming services: FastestVPN can unblock most major streaming services, including Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies even if they are not available in your region.
- Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices. This is a great feature for people who want to download large files, such as movies or games.
- Easy to use: FastestVPN has a user-friendly interface that makes it easy to set up and use. Even if you are not tech-savvy, you should be able to get up and running quickly.
- Good customer support: FastestVPN offers 24/7 customer support via live chat and email. This is a great feature if you ever need help with the VPN.
Security Features
This section looks at important security features of Surfshark and FastestVPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Surfshark and FastestVPN both offer strong security features. Surfshark offers advanced protocols like OpenVPN and WireGuard, and features such as ad-blocking, no logging, split-tunneling, and a robust kill switch. It also covers Onion over VPN, obfuscated servers, and Double VPN for enhanced privacy. FastestVPN has similar features but lacks in advanced options like Double VPN and Obfuscated servers. Both prevent IP and DNS leaks and offer private DNS. However, with a more comprehensive suite of features, Surfshark edges out as the winner in terms of security.
Surfshark
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- OpenVPN protocol: Surfshark supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, which means that it has been peer-reviewed by security experts and is considered to be very reliable.
- No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- WireGuard: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
- IKEv2/IPsec: Surfshark also supports IKEv2/IPsec, which is a more traditional VPN protocol that is known for its reliability. IKEv2/IPsec is often used by businesses and governments.
- ChaCha20: Surfshark supports ChaCha20, which is a newer cipher that is considered to be just as secure as AES-256. ChaCha20 is also faster than AES-256, which can be beneficial for streaming or gaming.
- HMAC-SHA256: Surfshark uses HMAC-SHA256 to authenticate the VPN connection. This helps to ensure that your traffic is only encrypted and decrypted by the VPN server.
- Perfect Forward Secrecy: Surfshark uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This helps to protect your data in case the VPN server's encryption keys are ever compromised.
FastestVPN
- 256-bit AES encryption: FastestVPN uses 256-bit AES encryption, which is the industry standard for VPNs. This means that your data is encrypted with a key that is 256 bits long. This is very difficult to break, even with the most powerful computers.
- No logs policy: FastestVPN does not store any logs of your online activity. This means that they cannot track what websites you visit or what data you send and receive.
- Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important because it prevents your real IP address being revealed.
- Ad blocker: FastestVPN includes an ad blocker that blocks ads and trackers. This can help to improve your privacy and security, and it can also make your browsing experience faster.
- DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This helps to protect your privacy and security.
- 256-bit AES encryption: This is the strongest encryption available and is used by banks and governments to protect sensitive data. It is very difficult to break, even with the most powerful computers.
- IKEv2/IPSec protocol: This protocol is designed to be more secure and efficient than older protocols. It is also more resistant to traffic analysis, which can make it more difficult for someone to track your online activity.
- OpenVPN protocol: This is an open-source protocol that is known for its security and flexibility. It can be used on a variety of devices and platforms, and it is also very reliable.
- WireGuard protocol: This is a newer protocol that is designed to be faster and more secure than OpenVPN. It is still under development, but it has the potential to become the new standard for VPNs.
Privacy Features
This section looks at the privacy features of FastestVPN vs Surfshark in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Surfshark and FastestVPN both offer strong privacy features including a strict no-log policy. Surfshark, headquartered in the privacy-friendly jurisdiction of the British Virgin Islands, is outside the Five Eyes jurisdiction. It supports cryptocurrency payments and is independently audited. FastestVPN, based in the Cayman Islands, also supports crypto payments but lacks independent auditing. While both are commendable, Surfshark's comprehensive features and independent auditing make it the winner for privacy.
Surfshark
- Strict no-logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This includes your IP address, browsing history, traffic data, and DNS queries. This means that your privacy is protected even if the VPN is ever hacked.
- Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
- Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Whitelister: Surfshark's Whitelister allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
- No connection logs: Surfshark does not keep any logs of your VPN connections. This means that they do not know what websites you visit, what apps you use, or how much data you transfer.
- No activity logs: Surfshark does not keep any logs of your online activity. This means that they do not know what you do while you are connected to the VPN.
- No payment logs: Surfshark accepts anonymous payments, so they do not know who you are or how much you paid for the VPN.
- No IP address logs: Surfshark does not keep any logs of your IP address. This means that they cannot track your online activity back to you.
- No device logs: Surfshark does not keep any logs of the devices that you use to connect to the VPN. This means that they cannot track your online activity across different devices.
FastestVPN
- No logs policy: FastestVPN does not store any logs of your online activity. This means that they cannot track what websites you visit or what data you send and receive.
- Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important because it prevents your real IP address being revealed.
- Ad blocker: FastestVPN includes an ad blocker that blocks ads and trackers. This can help to improve your privacy and security, and it can also make your browsing experience faster.
- DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This helps to protect your privacy and security.
- Tor over VPN: Tor over VPN is a feature that allows you to connect to the Tor network through FastestVPN. This can provide an extra layer of security and anonymity.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, once through FastestVPN and once through another VPN. This can provide even more security, but it can also slow down your connection.
- No logs of your online activity: FastestVPN does not store any logs of your online activity, including your browsing history, IP addresses, timestamps, or any other metadata. This means that they cannot track what websites you visit or what data you send and receive.
- No logs of your payment information: FastestVPN does not store any logs of your payment information, such as your credit card number or PayPal account information. This means that your financial information is safe and secure.
- No logs of your device information: FastestVPN does not store any logs of your device information, such as your device's IP address, MAC address, or operating system. This means that your device is not identifiable to FastestVPN.
- Independently audited: FastestVPN's no-logs policy is independently audited by Altius IT. This means that they have been vetted by a third party to ensure that they are not storing any logs of your online activity.
Speed Features
This section explores the speed features of Surfshark and FastestVPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Surfshark and FastestVPN both offer commendable speed features. Third party speed tests show Surfshark consistently outperforms FastestVPN in both download and upload speeds. Surfshark's server speed is also superior, ensuring smoother streaming and torrenting experiences. Though FastestVPN offers acceptable speeds, it occasionally suffers from network congestion. Moreover, Surfshark's ability to unblock streaming sites is much more robust. Considering these factors, Surfshark is the clear winner in the speed category, making it an optimal choice for users prioritizing fast, uninterrupted internet connectivity.
Surfshark
- Number of servers: Surfshark has over 3,200 servers in 65 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
- Server types: Surfshark offers a variety of server types, including:
- Standard servers: These are the most common type of server and are designed for general use.
- P2P servers: These servers are optimized for file sharing and torrenting.
- Double VPN servers: These servers encrypt your traffic twice, making it even more secure.
- Multihop servers: These servers allow you to connect to two VPN servers in a row, which can help to improve your privacy and security.
- Camouflage Mode servers: These servers hide the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
- Location spoofing: Surfshark allows you to spoof your location by connecting to a server in a different country. This can be useful for accessing geo-restricted content or for bypassing censorship.
- Dedicated IP addresses: Surfshark offers dedicated IP addresses for businesses and organizations. This can be useful for businesses that need to maintain a consistent IP address for their website or servers.
- Obfuscated servers: Surfshark offers obfuscated servers that can help to bypass VPN blocks. These servers encrypt your traffic in a way that makes it look like regular traffic, which can make it more difficult for VPN blocks to detect.
- Fast servers: Surfshark has a large network of servers located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
- WireGuard protocol: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
- Small Packets: Surfshark has a feature called Small Packets that can help to improve speeds. This feature reduces the size of each packet that is sent over the VPN, which can help to reduce latency and improve overall performance.
- Automatic protocol selection: Surfshark automatically selects the best protocol for your connection. This means that you don't have to worry about choosing the right protocol, and you can be sure that you are getting the best possible speeds.
- No speed caps: Surfshark does not have any speed caps, so you can always get the fastest speeds possible. This is important for streaming, gaming, and other activities that require high bandwidth.
FastestVPN
- P2P-optimized servers: FastestVPN has dedicated P2P-optimized servers that are designed for file sharing. These servers have high bandwidth and low latency, which can improve your speeds when downloading large files.
- Dedicated IP addresses: FastestVPN offers dedicated IP addresses that can be used to bypass geo-restrictions and improve your privacy. These addresses are not shared with other users, so your traffic is more anonymous.
- Obfuscated servers: FastestVPN offers obfuscated servers that can be used to hide your VPN traffic your ISP. This can be useful in countries where VPNs are blocked or restricted.
- Multi-hop servers: FastestVPN offers multi-hop servers that can be used to encrypt your traffic multiple times. This can provide even more security and anonymity.
- 10Gbps+ servers: FastestVPN has a network of over 250 servers in 37 countries. These servers are all equipped with 10Gbps+ connections, which means that they can provide fast and reliable speeds.
- WireGuard protocol: FastestVPN supports the WireGuard protocol, which is a newer protocol that is designed to be faster and more secure than older protocols.
- Automatic server selection: FastestVPN has an automatic server selection feature that can help you to connect to the fastest server available.
- Bandwidth throttling: FastestVPN does not throttle bandwidth, which means that you can enjoy the fastest possible speeds.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Surfshark versus FastestVPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Surfshark and FastestVPN both unblock streaming services effectively, but Surfshark supports a wider range of platforms including Netflix, Hulu, Amazon Prime, and BBC iPlayer. For torrenting, both offer P2P support; however, Surfshark has more server options and includes a kill switch for extra security. Both VPNs maintain a no-logs policy, ensuring your activity remains private. While FastestVPN is a good choice, Surfshark’s broader server coverage, extensive streaming support, and additional security features make it the winner in this comparison.
Surfshark
- Works with Netflix: Surfshark is known for its ability to unblock Netflix. This means that you can use Surfshark to watch Netflix content anywhere in the world.
- Works with other streaming services: Surfshark also works with other streaming services, such as Hulu, Amazon Prime Video, Disney+, and BBC iPlayer.
- No buffering: Surfshark has fast speeds, which means that you can stream without buffering.
- Unlimited bandwidth: Surfshark does not have any bandwidth caps, so you can stream as much as you want without worrying about being throttled.
- Secure streaming: Surfshark encrypts your traffic, so your streaming activity is protected prying eyes.
- P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
- No bandwidth caps: Surfshark does not have any bandwidth caps, so you can download as many torrents as you want without worrying about being throttled.
- No logs policy: Surfshark has a strict no-logs policy, which means that they do not collect any data about your torrenting activity. This means that your privacy is protected.
- Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
- Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
- Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
FastestVPN
- Unblocks most streaming services: FastestVPN can unblock most major streaming services, such as Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies even if they are not available in your region.
- High speeds for streaming: FastestVPN has a network of servers that are optimized for streaming. This means that you can enjoy smooth and uninterrupted streaming even on high-quality settings.
- No buffering or lag: FastestVPN does not throttle bandwidth, which means that you can enjoy uninterrupted streaming without any buffering or lag.
- Easy to use: FastestVPN has a user-friendly interface that makes it easy to connect to streaming servers.
- Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices.
- Dedicated P2P servers: FastestVPN has dedicated P2P servers that are optimized for file sharing. These servers have high bandwidth and low latency, which can improve your speeds when downloading large files.
- No logs policy: FastestVPN does not store any logs of your P2P activity, so you can torrent anonymously.
- Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important when torrenting, as it can protect you copyright infringement notices.
Support Features
This section looks at what kind of customer support you can expect from FastestVPN versus Surfshark.
Winner is:
Customer support is a crucial VPN feature, as users may encounter issues or need guidance. Surfshark offers 24/7 live chat, email support, and a comprehensive knowledge base, providing quick and reliable assistance. FastestVPN, while offering live chat and email support, doesn't match Surfshark's responsiveness and extensive self-help resources. Therefore, Surfshark takes the win for superior customer support, ensuring users get the help they need, when they need it.
Surfshark
- 24/7 live chat: Surfshark offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Surfshark also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
- Knowledge base: Surfshark has a knowledge base that contains articles and FAQs about the VPN. You can find answers to many common questions in the knowledge base.
- Ticket system: Surfshark also has a ticket system. You can submit a ticket and a customer support representative will get back to you within 24 hours.
- Social media: Surfshark is also active on social media. You can contact customer support through Twitter, Facebook, or Instagram.
FastestVPN
- 24/7 live chat: FastestVPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: FastestVPN also offers email support. You can submit a ticket and a customer support representative will get back to you as soon as possible.
- Knowledge base: FastestVPN has a knowledge base that contains articles and tutorials on a variety of topics, such as how to setup the VPN, how to troubleshoot problems, and how to use the different features.
- Social media support: FastestVPN is also active on social media. You can contact them on Twitter, Facebook, and Telegram.
Check out how Surfshark and FastestVPN stack up against other popular VPN services on the market.
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