Surfshark vs Bitdefender VPN Comparison

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In the world of VPNs, Surfshark and Bitdefender VPN stand as strong contenders. This article delves into the Surfshark vs Bitdefender VPN debate, discussing their key features, pros, and cons. Choosing between these two renowned VPN providers can be tricky, as each brings unique strengths and benefits to the table.

Overview

In our Surfshark vs Bitdefender VPN showdown, we’re diving deep into their security, privacy, and speed. Surfshark, a feature-packed powerhouse, offers robust encryption and no-logs policy. Bitdefender VPN, on the other hand, is a user-friendly tool, known for its fast connections and solid privacy protection. Join us as we dissect their features to help you select the perfect VPN for your online safety needs.

Surfshark

Surfshark

Price: From $2.49/month

Trustpilot Rating: 4.6 out of 5 stars

Refund Policy: Surfshark offers a 30-day money-back guarantee.

Official website: www.surfshark.com

Surfshark is best for individuals and businesses who prioritize secure, private browsing and want easy access to geo-restricted content from anywhere in the world.

Learn more about Surfshark

Bitdefender VPN

Bitdefender VPN

Price: From $2.50/month

Trustpilot Rating: 3.8 out of 5 stars

Refund Policy: Bitdefender VPN offers a 30-day money back guarantee.

Official website: www.bitdefender.com/vpn

Bitdefender VPN is best for individuals and businesses looking for a secure and private internet connection, especially when using public Wi-Fi networks.

Learn more about Bitdefender VPN

Surfshark not only ensures secure and private browsing but goes a step further to enhance user experience with features such as ad-blocker and whitelister. Whether it’s for securing your online footprints or unlocking the vast reservoirs of streaming content globally, Surfshark has proven to be the tool par excellence. Its commitment to user-centric service makes it deserving of nothing less than 5 stars! – Michael J.

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Bitdefender VPN operates under a hallmark of excellence, bringing robust security features from a renowned name in cybersecurity. The service offers a seamless online experience, complemented by an intuitive user interface. It’s a service that stands tall in delivering on its promises, rightly deserving a 5-star rating. – Raj Patel

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Surfshark offers a sea of features with a standout being its ability to connect unlimited devices simultaneously. While the service brings forth excellent security protocols and features, there have been minor glitches in connectivity experienced over time. Despite this, it remains a top-tier service, earning a 4-star rating. – Oskar Lindberg

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Leveraging its background in cybersecurity, Bitdefender VPN offers a service with sound security features. However, the daily traffic limit on the free version may deter heavy users. It manages to secure a 4-star rating with its premium offerings, showcasing potential for further growth. – Valeria

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Pros & Cons

This part scrutinizes the strong and weak points of these two VPN solutions.

Winner is:

Surfshark offers unlimited device connections, robust security features, and great streaming speeds. Bitdefender VPN, while reliable, limits connections to 10 devices and has slower speeds. Both respect privacy with no-logging policies. However, Surfshark's additional features like Whitelister and CleanWeb outshine Bitdefender's offering. Overall, Surfshark wins for its superior flexibility, speed, and feature set.

Surfshark

Surfshark

Pros:
  • Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
  • Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
  • No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
  • P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
  • Price: Surfshark is one of the most affordable VPNs on the market. You can get a subscription for as low as $2.49 per month.
Cons:
  • Slow speeds in some countries: Surfshark's speeds can be slow in some countries, especially China and the Middle East.
  • Limited server network: Surfshark's server network is not as large as some other VPNs. However, it still has servers in over 65 countries.
  • No live chat support: Surfshark does not offer live chat support. However, you can contact customer support through email or a ticket system.
Bitdefender VPN

Bitdefender VPN

Pros:
  • Strong encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is protected prying eyes.
  • No-logs policy: Bitdefender VPN has a strict no-logs policy. This means that the company does not collect any data about your online activities, such as the websites you visit, the files you download, or the amount of data you use. This helps to protect your privacy.
  • Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not legally required to collect or share your data.
  • Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
  • Ad blocker: The ad blocker is a feature that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
  • Secure DNS: The secure DNS is a feature that encrypts your DNS requests. This can help to protect your privacy and security.
  • Large server network: Bitdefender VPN has a large server network with over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed.
  • Fast speeds: Bitdefender VPN offers good speeds. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most online activities.
  • Easy to use: Bitdefender VPN is easy to use. The interface is simple and straightforward.
Cons:
  • Confusion privacy policy: Bitdefender's privacy policy is somewhat confusing because it states that the company does not collect any personally identifiable information, but it also says that it may collect some non-personal information, such as the IP addresses of the servers that users connect to. This information could be used to track users' online activities, even when they are connected to the VPN.
  • Introductory pricing for annual plans: Bitdefender VPN offers a free plan with a data limit of 200MB per day. The paid plans start at $2.99 per month for a one-year subscription. However, this introductory pricing is only available for the first year. After the first year, the price increases to $9.99 per month.
  • No multi-hop connections on Windows: Multi-hop connections are when your traffic is routed through multiple servers before reaching its destination. This can help to improve your privacy and security. However, Bitdefender VPN does not support multi-hop connections on Windows.
  • No option to change VPN protocol on Windows: Bitdefender VPN uses the Catapult Hydra protocol by default. This is a proprietary protocol that is developed by Hotspot Shield. However, users on Windows cannot change the VPN protocol.
  • DNS leaks have been reported: DNS leaks occur when your device's DNS requests are sent unencrypted over the internet. This can reveal your real IP address and location. Bitdefender VPN has been reported to have DNS leaks in the past.
  • Lacks some advanced security features: Bitdefender VPN does not offer some of the advanced security features that are available in other VPNs, such as a dedicated IP address or a kill switch. A dedicated IP address can help to protect your privacy by making it more difficult for websites to track your online activities. A kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops.
  • Not as effective for streaming as some other VPNs: Bitdefender VPN can be used to stream content some streaming services, but it may not work with all services. For example, it has been reported to not work with Netflix in the United States.

Key Features

This section compares the overall features of Surfshark vs Bitdefender VPN.

Surfshark HQ and country of jurisdiction is British Virgin Islands, and Surfshark supports a wide variety of platforms and devices including Windows, Mac, Linux, Android, iOS, as well as other platforms like FireTV, Apple TV, and other Smart TVs. It also provides browser extensions for Chrome and Firefox.

Bitdefender VPN HQ and country of jurisdiction is Romania, and Bitdefender VPN supports Windows, Mac, Android, and iOS platforms.

Winner is:

Surfshark offers unlimited device connections, robust security protocols, and excellent geoblock bypassing, making it ideal for streaming. Bitdefender VPN has strong encryption but falls short with a device limit and less successful geoblock bypassing. For comprehensive security, privacy, and user flexibility, Surfshark takes the crown.

Surfshark

Surfshark

  • Unlimited simultaneous connections: Surfshark allows you to connect an unlimited number of devices to the VPN at the same time. This is great for families or anyone who wants to be able to use the VPN on all of their devices.
  • Strong encryption: Surfshark uses strong encryption to protect your data, including 256-bit AES encryption and the OpenVPN protocol. This makes it very difficult for anyone to eavesdrop on your traffic.
  • No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Ad blocker: Surfshark includes an ad blocker that blocks ads, trackers, and malware. This can improve your browsing experience and make it safer to browse the web.
  • P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
  • Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure.
  • Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security.
  • Split tunneling: Surfshark's Split tunneling feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
  • Kill switch: Surfshark's Kill switch feature automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
  • 7-day free trial: Surfshark offers a 7-day free trial, so you can try it out before you commit to a subscription.
Bitdefender VPN

Bitdefender VPN

  • Strong encryption: Bitdefender VPN uses military-grade encryption to protect your data. This means that your traffic is encrypted and cannot be read by anyone, not even Bitdefender.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
  • Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
  • Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones use your regular internet connection. This can be useful for things like streaming or gaming.
  • Large server network: Bitdefender VPN has a large server network with over 4800 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you.
  • Easy to use: Bitdefender VPN is easy to use and has a user-friendly interface. This makes it a good option for beginners.
  • Affordable: Bitdefender VPN is a very affordable VPN. The monthly price starts at $2.99.

Security Features

This section looks at important security features of Surfshark and Bitdefender VPN such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

Surfshark and Bitdefender VPN both offer robust security features. They employ strong encryption and VPN protocols such as OpenVPN, IKEv2. Surfshark outperforms Bitdefender with advanced features like Whitelister (split tunneling), CleanWeb (ad-blocking & tracking protection), private DNS, and IP/DNS leak protection. Surfshark also offers no-logs policy, Kill Switch, Double VPN, Onion over VPN, and obfuscated servers. Bitdefender lacks in double VPN, obfuscated servers and explicit no-logging policy. Therefore, for comprehensive security features, Surfshark is the clear winner.

Surfshark

Surfshark

  • 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
  • OpenVPN protocol: Surfshark supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols available. OpenVPN is open-source, which means that it has been peer-reviewed by security experts and is considered to be very reliable.
  • No logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
  • Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
  • Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
  • Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
  • Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
  • WireGuard: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
  • 256-bit AES encryption: Surfshark uses 256-bit AES encryption, which is considered to be the gold standard in VPN security. This means that your data is encrypted with a key that is 256 bits long, which is computationally infeasible to crack.
  • IKEv2/IPsec: Surfshark also supports IKEv2/IPsec, which is a more traditional VPN protocol that is known for its reliability. IKEv2/IPsec is often used by businesses and governments.
  • ChaCha20: Surfshark supports ChaCha20, which is a newer cipher that is considered to be just as secure as AES-256. ChaCha20 is also faster than AES-256, which can be beneficial for streaming or gaming.
  • HMAC-SHA256: Surfshark uses HMAC-SHA256 to authenticate the VPN connection. This helps to ensure that your traffic is only encrypted and decrypted by the VPN server.
  • Perfect Forward Secrecy: Surfshark uses Perfect Forward Secrecy (PFS), which means that your encryption keys are changed regularly. This helps to protect your data in case the VPN server's encryption keys are ever compromised.
Bitdefender VPN

Bitdefender VPN

  • Military-grade encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is encrypted and cannot be read by anyone, not even Bitdefender.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
  • Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
  • Secure DNS: Bitdefender VPN uses its own secure DNS servers to protect your privacy. This means that your DNS requests are not sent unencrypted over the internet.
  • Double VPN: Bitdefender VPN offers a double VPN feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
  • No-log policy: Bitdefender VPN has a strict no-log policy. This means that the company does not collect any data about your online activities.
  • Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not subject to data retention laws that could force it to collect or share your data.
  • Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
  • AES-256 encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is encrypted and cannot be read by anyone, not even Bitdefender.
  • Perfect Forward Secrecy (PFS): Bitdefender VPN uses PFS, which means that the encryption keys are changed for each new VPN session. This makes it more difficult for anyone to crack the encryption keys, even if they have access to one of the keys a previous session.
  • HMAC authentication: Bitdefender VPN uses HMAC authentication, which ensures that the data that is sent and received between your device and the VPN server is not tampered with.
  • DNS leak protection: Bitdefender VPN has DNS leak protection, which prevents your DNS requests being sent unencrypted over the internet. This helps to protect your privacy and security.

Privacy Features

This section looks at the privacy features of Bitdefender VPN vs Surfshark in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

Surfshark and Bitdefender VPN both offer robust privacy features. Surfshark follows a strict no-log policy, has undergone independent audits, supports private browsing, and accepts crypto payments. Furthermore, Surfshark's headquarters are in the British Virgin Islands, a jurisdiction outside of the Five Eyes alliance. In contrast, Bitdefender VPN, while offering private browsing and a no-log policy, lacks independent auditing, crypto payment support, and is based in Romania, part of the 14 Eyes alliance. Therefore, for superior privacy features, Surfshark is the clear winner.

Surfshark

Surfshark

  • Strict no-logs policy: Surfshark has a strict no-logs policy, which means that it does not collect any data about your online activity. This includes your IP address, browsing history, traffic data, and DNS queries. This means that your privacy is protected even if the VPN is ever hacked.
  • Private DNS: Surfshark uses private DNS on all of its servers, which helps to protect your privacy and security. Private DNS prevents your ISP seeing the websites that you visit.
  • Leak protection: Surfshark has leak protection features that help to prevent your real IP address leaking. This includes DNS leak protection, IPv6 leak protection, and WebRTC leak protection.
  • Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
  • Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
  • Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
  • Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
  • Whitelister: Surfshark's Whitelister allows you to choose which apps and websites use the VPN and which ones don't. This can be useful for things like streaming or gaming.
  • No connection logs: Surfshark does not keep any logs of your VPN connections. This means that they do not know what websites you visit, what apps you use, or how much data you transfer.
  • No activity logs: Surfshark does not keep any logs of your online activity. This means that they do not know what you do while you are connected to the VPN.
  • No payment logs: Surfshark accepts anonymous payments, so they do not know who you are or how much you paid for the VPN.
  • No IP address logs: Surfshark does not keep any logs of your IP address. This means that they cannot track your online activity back to you.
  • No device logs: Surfshark does not keep any logs of the devices that you use to connect to the VPN. This means that they cannot track your online activity across different devices.
Bitdefender VPN

Bitdefender VPN

  • No-log policy: Bitdefender VPN has a strict no-log policy. This means that the company does not collect any data about your online activities, such as the websites you visit, the files you download, or the amount of data you use.
  • Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not subject to data retention laws that could force it to collect or share your data.
  • Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
  • Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
  • Secure DNS: Bitdefender VPN uses its own secure DNS servers to protect your privacy. This means that your DNS requests are not sent unencrypted over the internet.
  • No connection logs: Bitdefender VPN does not keep any logs of your VPN connections. This means that the company does not know which servers you connect to, how long you are connected to each server, or what websites you visit while you are connected to the VPN.
  • No traffic logs: Bitdefender VPN does not keep any logs of your internet traffic. This means that the company does not know what websites you visit, what files you download, or how much data you use while you are connected to the VPN.
  • No metadata logs: Bitdefender VPN does not keep any metadata logs. This means that the company does not know your IP address, the time and date of your connections, or the amount of data you use.

Speed Features

This section explores the speed features of Surfshark and Bitdefender VPN when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

Surfshark and Bitdefender VPN both offer high-speed connections, but third-party speed tests reveal noticeable differences. Surfshark consistently outperforms Bitdefender with faster download and upload speeds across various servers worldwide. While Bitdefender is competent for general browsing, Surfshark excels in streaming and torrenting, ensuring minimal buffering and fast download times. Surfshark's speed also holds up well when connecting to distant servers, making it ideal for bypassing geo-restrictions on streaming sites. Therefore, in terms of speed, Surfshark is the clear winner.

Surfshark

Surfshark

  • Number of servers: Surfshark has over 3,200 servers in 65 countries. This means that you can always find a server that is close to you, which can help to improve your speeds.
  • Server types: Surfshark offers a variety of server types, including:
    • Standard servers: These are the most common type of server and are designed for general use.
    • P2P servers: These servers are optimized for file sharing and torrenting.
    • Double VPN servers: These servers encrypt your traffic twice, making it even more secure.
    • Multihop servers: These servers allow you to connect to two VPN servers in a row, which can help to improve your privacy and security.
    • Camouflage Mode servers: These servers hide the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
  • Location spoofing: Surfshark allows you to spoof your location by connecting to a server in a different country. This can be useful for accessing geo-restricted content or for bypassing censorship.
  • Dedicated IP addresses: Surfshark offers dedicated IP addresses for businesses and organizations. This can be useful for businesses that need to maintain a consistent IP address for their website or servers.
  • Obfuscated servers: Surfshark offers obfuscated servers that can help to bypass VPN blocks. These servers encrypt your traffic in a way that makes it look like regular traffic, which can make it more difficult for VPN blocks to detect.
  • Fast servers: Surfshark has a large network of servers located all over the world. This means that you can always find a server that is close to you, which can help to improve your speeds.
  • WireGuard protocol: Surfshark supports WireGuard, which is a new VPN protocol that is known for its speed and security. WireGuard is still under development, but it has been praised by security experts.
  • Small Packets: Surfshark has a feature called Small Packets that can help to improve speeds. This feature reduces the size of each packet that is sent over the VPN, which can help to reduce latency and improve overall performance.
  • Automatic protocol selection: Surfshark automatically selects the best protocol for your connection. This means that you don't have to worry about choosing the right protocol, and you can be sure that you are getting the best possible speeds.
  • No speed caps: Surfshark does not have any speed caps, so you can always get the fastest speeds possible. This is important for streaming, gaming, and other activities that require high bandwidth.
Bitdefender VPN

Bitdefender VPN

  • Over 4,000 servers: Bitdefender VPN has over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed and reduce latency.
  • P2P-optimized servers: Bitdefender VPN has dedicated servers for P2P file sharing. These servers are optimized for high speeds and low latency, making them ideal for downloading and uploading large files.
  • Obfuscated servers: Bitdefender VPN has obfuscated servers that can be used to bypass censorship and geo-restrictions. These servers encrypt your traffic twice, making it more difficult for censors to block.
  • Double VPN servers: Bitdefender VPN has double VPN servers that route your traffic through two VPN servers. This provides an extra layer of security and privacy.
  • Split tunneling: Bitdefender VPN allows you to choose which apps and websites use the VPN and which ones use your regular internet connection. This can be useful for things like streaming or gaming.
  • Catapult Hydra protocol: Bitdefender VPN uses the Catapult Hydra protocol, which is a proprietary protocol that is developed by Hotspot Shield. This protocol is designed to be fast and secure.
  • Large server network: Bitdefender VPN has a large server network with over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed.
  • Automatic server selection: Bitdefender VPN has an automatic server selection feature that will automatically connect you to the fastest server available.
  • Bandwidth throttling: Bitdefender VPN does not throttle bandwidth, which means that you can use as much data as you want without any speed restrictions.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by Surfshark versus Bitdefender VPN.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

Surfshark offers unlimited bandwidth for torrenting and can unblock most streaming platforms, including Netflix, Hulu, BBC iPlayer, and others. Bitdefender VPN, however, struggles to unblock Netflix and doesn't support torrenting. Both offer strong privacy and security features, but Surfshark's ability to bypass geo-restrictions and support for torrenting make it a clear winner for both streaming and torrenting.

Surfshark

Surfshark

  • Works with Netflix: Surfshark is known for its ability to unblock Netflix. This means that you can use Surfshark to watch Netflix content anywhere in the world.
  • Works with other streaming services: Surfshark also works with other streaming services, such as Hulu, Amazon Prime Video, Disney+, and BBC iPlayer.
  • No buffering: Surfshark has fast speeds, which means that you can stream without buffering.
  • Unlimited bandwidth: Surfshark does not have any bandwidth caps, so you can stream as much as you want without worrying about being throttled.
  • Secure streaming: Surfshark encrypts your traffic, so your streaming activity is protected prying eyes.
  • P2P support: Surfshark supports P2P file sharing, which means that you can use it to download torrents without any problems.
  • No bandwidth caps: Surfshark does not have any bandwidth caps, so you can download as many torrents as you want without worrying about being throttled.
  • No logs policy: Surfshark has a strict no-logs policy, which means that they do not collect any data about your torrenting activity. This means that your privacy is protected.
  • Kill switch: Surfshark has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy and security in case the VPN connection is ever interrupted.
  • Double VPN: Surfshark's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
  • Multihop: Surfshark's Multihop feature allows you to connect to two VPN servers in a row, which can help to improve your privacy and security. This is done by routing your traffic through two different countries or regions.
  • Camouflage Mode: Surfshark's Camouflage Mode hides the fact that you are using a VPN, which can be helpful in countries where VPNs are blocked or restricted.
Bitdefender VPN

Bitdefender VPN

  • Unblocks geo-restricted content: Bitdefender VPN can be used to unblock geo-restricted content. This means that you can access streaming services and websites that are not available in your region.
  • Fast speeds: Bitdefender VPN offers good speeds for streaming. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most streaming services.
  • No buffering: Bitdefender VPN does not cause buffering when streaming. This is because the VPN encrypts your traffic, which can help to improve your connection stability.
  • Easy to use: Bitdefender VPN is easy to use for streaming. Simply connect to a server in the region where the content you want to watch is available and start streaming.
  • Allows P2P file sharing: Bitdefender VPN allows P2P file sharing. This means that you can use the VPN to download and share files using BitTorrent and other P2P protocols.
  • Fast speeds: Bitdefender VPN offers good speeds for torrenting. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most torrenting needs.
  • No IP leaks: Bitdefender VPN has a strict no-logs policy and does not leak your IP address when you are torrenting. This means that your ISP cannot see what you are downloading or sharing.
  • Secure and private: Bitdefender VPN uses strong encryption to protect your data when you are torrenting. This means that your data is safe prying eyes.
  • Easy to use: Bitdefender VPN is easy to use for torrenting. Simply connect to a server and start downloading or sharing files.

Support Features

This section looks at what kind of customer support you can expect from Bitdefender VPN versus Surfshark.

Winner is:

Customer support is pivotal in resolving technical issues and enhancing user experience. Surfshark excels with a 24/7 live chat, a comprehensive knowledge base, and prompt email responses. Bitdefender VPN, on the other hand, falls short with no live chat and slower email responses. Both offer helpful guides, but Surfshark's wider range of support channels and faster response time gives it the edge. Hence, in terms of customer support, Surfshark is the clear winner.

Surfshark

Surfshark

  • 24/7 live chat: Surfshark offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
  • Email support: Surfshark also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
  • Knowledge base: Surfshark has a knowledge base that contains articles and FAQs about the VPN. You can find answers to many common questions in the knowledge base.
  • Ticket system: Surfshark also has a ticket system. You can submit a ticket and a customer support representative will get back to you within 24 hours.
  • Social media: Surfshark is also active on social media. You can contact customer support through Twitter, Facebook, or Instagram.
Bitdefender VPN

Bitdefender VPN

  • 24/7 live chat: Bitdefender VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
  • Email support: Bitdefender VPN also offers email support. This is a good option if you need to send a more detailed message or attach files.
  • Knowledge base: Bitdefender VPN has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
  • Social media: Bitdefender VPN is also active on social media. You can contact the company through their Facebook, Twitter, or LinkedIn pages.

Check out how Surfshark and Bitdefender VPN stack up against other popular VPN services on the market.