In the world of VPN services, ProtonVPN and Windscribe stand as prominent choices. Our comprehensive comparison of ProtonVPN vs Windscribe aims to highlight their unique features, strengths, and potential drawbacks. Whether you’re a seasoned VPN user or a novice, this article will help you make an informed decision between these two renowned providers.
Overview
Dive into our in-depth comparison of ProtonVPN and Windscribe, two strong contenders in the VPN market. We’re focusing on the nitty-gritty – security, privacy, and speed – to help you make an informed choice. With ProtonVPN‘s Swiss-based operations and Windscribe‘s robust configurations, both offer unique advantages. Let’s cut through the tech jargon and see how they truly stack up. No fluff, just facts. Buckle up as we navigate this cybersecurity highway!
ProtonVPN
Price: From $4.99/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: ProtonVPN offers a 30-day money-back guarantee.
Official website: www.protonvpn.com
ProtonVPN is best for individuals seeking high-level privacy and security online, including those who frequently use public Wi-Fi networks or want to keep their browsing history private.
Windscribe
Price: From $5.75/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: Windscribe offers a 3-day money back guarantee.
Official website: www.windscribe.com
Windscribe is best for individuals and businesses who want to protect their online privacy and access geo-restricted content with a secure and reliable VPN service.
ProtonVPN, with its Swiss heritage, brings a remarkable level of precision and quality to the VPN landscape. Its focus on security and privacy is monumental, offering features such as Secure Core servers that go the extra mile in protecting user data. I have felt a sense of true online freedom and security while using this service, making it a bona fide 5-star VPN service! – Olivier
Windscribe stands tall with its feature-rich environment offering a secure and fast browsing experience. The R.O.B.E.R.T feature has been particularly impressive, blocking malware and ads effectively. It is a service characterized by innovation and reliability, justifying a top score of 5 stars! – Fernando P.
ProtonVPN, backed by proven security experts, offers a secure and private VPN service, focusing on transparency and high-grade encryption. While it maintains a strong security posture, it comes at a premium price range, which might be a hurdle for some users. A reputable service warranting a 4-star review. – Hiro T.
Windscribe brings a fresh and modern approach to the VPN space, offering flexible configurations and a robust free tier. While it performs admirably, it would benefit from more consistent speeds across all servers. Nonetheless, a solid choice that warrants a 4-star rating. – Yuna Kim
Pros & Cons
This segment examines the strong and weak points of these two VPNs.
Winner is:
ProtonVPN excels with strong privacy, secure core servers, and a strict no-logs policy, while Windscribe offers unlimited device connections and built-in ad blocking. However, Windscribe falls short with slower speeds and a less transparent privacy policy. ProtonVPN's Swiss jurisdiction and commitment to privacy, along with reliable speeds, grant it the edge, making ProtonVPN the clear winner in this face-off.
ProtonVPN
Pros:
- Strong security: ProtonVPN uses strong encryption and other security features to protect your privacy.
- No logs policy: ProtonVPN does not collect or store any logs of your online activity.
- Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts.
- Secure core servers: ProtonVPN has secure core servers that are located in privacy-friendly countries.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
- Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
- Free plan: ProtonVPN offers a free plan that includes limited features and bandwidth.
- Good customer support: ProtonVPN offers live chat support, email support, and a knowledge base.
Cons:
- Speed: ProtonVPN's speeds can be slow at times, especially during peak usage hours.
- Limited server network: ProtonVPN has a smaller server network than some other VPN providers.
- No dedicated IP addresses: ProtonVPN does not offer dedicated IP addresses, which can be useful for some tasks, such as torrenting.
- Not available in all countries: ProtonVPN is not available in all countries.
Windscribe
Pros:
- Unblocks streaming services: Windscribe can unblock popular streaming services like Netflix, Hulu, and Disney+.
- Allows torrenting: Windscribe allows torrenting on most of its servers.
- Has a free plan: Windscribe offers a free plan that includes 10GB of monthly data and access to 11 server locations.
- Has a generous data allowance: The paid plans of Windscribe offer a generous data allowance, starting at 100GB per month.
- Is highly configurable: Windscribe is highly configurable, allowing you to customize settings like the encryption protocol, the port, and the DNS servers.
- Has a no-logs policy: Windscribe has a strict no-logs policy, which means that it does not store any data about your online activity.
- Is user-friendly: Windscribe is easy to use and has apps for Windows, macOS, Linux, Android, and iOS.
Cons:
- Speeds can be slow: Windscribe's speeds can be slow, especially on long-distance connections.
- Is based in Canada: Windscribe is based in Canada, which is a member of the Five Eyes alliance. This means that the Canadian government could potentially force Windscribe to hand over user data.
- Has a small server network: Windscribe has a smaller server network than some other VPN providers. This can mean that you may have to connect to a server that is far away, which can slow down your connection.
Key Features
This section compares the overall features of ProtonVPN vs Windscribe.
ProtonVPN HQ and country of jurisdiction is Switzerland, and ProtonVPN supports Windows, Mac, Linux, Android, and iOS.
Windscribe HQ and country of jurisdiction is Canada, and Windscribe supports Windows, Mac, Linux, Android, iOS, and also offers browser extensions for Chrome, Firefox, and Opera. Additionally, it supports routers and TVs that can be configured to use OpenVPN.
Winner is:
ProtonVPN stands out with its strong commitment to user privacy, an excellent no-logging policy, and secure core servers. Windscribe, while offering unlimited device connections and robust configurability, falls short in speed tests. ProtonVPN's blend of speed, security, and transparency makes it the superior choice overall.
ProtonVPN
- Swiss privacy: ProtonVPN is based in Switzerland, a country with strong privacy laws. This means that ProtonVPN is not legally required to keep any logs of its users' activity.
- No logs policy: ProtonVPN has a strict no-logs policy, which means that it does not collect or store any information about its users' online activity, including their IP addresses, browsing history, or traffic data.
- Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure.
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- P2P support: ProtonVPN supports P2P file sharing, so you can download and share files without fear of being tracked or monitored.
- Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
- Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
- Easy to use: ProtonVPN is easy to use, even for beginners. It has a user-friendly interface and is available for all major platforms.
Windscribe
- Unblocks streaming services: Windscribe can unblock popular streaming services like Netflix, Hulu, and Disney+.
- Allows torrenting: Windscribe allows torrenting on most of its servers.
- Has a free plan: Windscribe offers a free plan that includes 10GB of monthly data and access to 11 server locations.
- Has a generous data allowance: The paid plans of Windscribe offer a generous data allowance, starting at 100GB per month.
- Is highly configurable: Windscribe is highly configurable, allowing you to customize settings like the encryption protocol, the port, and the DNS servers.
- Has a no-logs policy: Windscribe has a strict no-logs policy, which means that it does not store any data about your online activity.
- Is user-friendly: Windscribe is easy to use and has apps for Windows, macOS, Linux, Android, and iOS.
- Offers ad and malware blocking: Windscribe blocks ads and malware on all of its servers, which can help to improve your browsing experience and protect your device threats.
- Has a kill switch: A kill switch is a feature that will disconnect your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Allows split tunneling: Split tunneling is a feature that allows you to choose which apps or websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
Security Features
This section looks at important security features of ProtonVPN and Windscribe such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
ProtonVPN and Windscribe both offer robust security features. ProtonVPN provides OpenVPN and IKEv2 protocols, DNS leak protection, Kill Switch, and a no-logging policy. It also offers unique features like Onion over VPN and Double VPN. Windscribe, on the other hand, offers ad blocking, tracking protection, IP and DNS leak protection, and a no-logging policy. Although Windscribe has its strengths, ProtonVPN edges out for its comprehensive security features, especially the Double VPN and Onion over VPN, which provide an extra layer of privacy and security. Therefore, ProtonVPN is the winner.
ProtonVPN
- Strong encryption: ProtonVPN uses strong encryption to protect your data, including AES-256 encryption and the OpenVPN protocol.
- No logs policy: ProtonVPN does not collect or store any logs of your online activity, including your IP address, browsing history, or traffic data.
- Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure.
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
- IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
- Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
- Secure handshake: ProtonVPN uses a secure handshake to authenticate the connection between your device and the VPN server. This helps to prevent man-in-the-middle attacks.
- Hardware security modules: ProtonVPN uses hardware security modules (HSMs) to protect its encryption keys. This helps to prevent unauthorized access to your data.
- External audits: ProtonVPN's security has been audited by independent security experts. This helps to ensure that ProtonVPN is secure and reliable.
- AES-256 encryption: ProtonVPN uses AES-256 encryption, which is considered to be one of the most secure encryption algorithms available.
- ChaCha20 encryption: ProtonVPN also supports ChaCha20 encryption, which is a newer and more efficient encryption algorithm.
- OpenVPN protocol: ProtonVPN uses the OpenVPN protocol, which is an open-source and well-respected VPN protocol.
- IKEv2/IPSec protocol: ProtonVPN also supports the IKEv2/IPSec protocol, which is another secure VPN protocol.
- WireGuard protocol: ProtonVPN recently added support for the WireGuard protocol, which is a newer and faster VPN protocol.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
Windscribe
- Strong encryption: Windscribe uses the AES-256 cipher with SHA512 authentication and a 4096-bit RSA key. This is the same encryption that is used by banks and governments.
- No logs policy: Windscribe has a strict no-logs policy, which means that it does not store any data about your online activity. This includes your IP address, browsing history, and traffic data.
- Kill switch: Windscribe has a kill switch that will disconnect your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Double VPN: Windscribe's Double VPN feature routes your traffic through two VPN servers, which can help to improve your security and privacy.
- Obfuscation: Windscribe's obfuscation feature hides the fact that you are using a VPN, which can help to bypass censorship and firewalls.
- Split tunneling: Windscribe's split tunneling feature allows you to choose which apps or websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- AES-256 cipher: This is a strong encryption cipher that is used by banks and governments. It uses a 256-bit key to encrypt your traffic, which is very difficult to crack.
- SHA512 authentication: This is a secure hash function that is used to verify the integrity of your traffic. It ensures that your traffic has not been tampered with while it was in transit.
- 4096-bit RSA key: This is a large key that is used to establish a secure connection between your device and the VPN server. It helps to prevent hackers eavesdropping on your traffic.
Privacy Features
This section looks at the privacy features of Windscribe vs ProtonVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
ProtonVPN is renowned for its stringent no-log policy, independent auditing, private browsing, and its Swiss jurisdiction renowned for strict privacy laws. It supports crypto payments and is outside the 'Five Eyes' jurisdiction. On the other hand, Windscribe also offers no-log policy, private browsing, and crypto payments support. However, its Canadian jurisdiction falls within the 'Five Eyes'. Despite no independent audit reported yet, Windscribe maintains a good reputation. Nevertheless, considering the independent audits, superior jurisdiction, and strong commitment to privacy, ProtonVPN wins the comparison.
ProtonVPN
- No logs policy: ProtonVPN does not collect or store any logs of your online activity, including your IP address, browsing history, or traffic data. This means that ProtonVPN cannot track your online activity or share your data with third parties.
- Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure. This also means that anyone can review the code to see how it works and make sure that it is not doing anything malicious.
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
- IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
- Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
- Secure handshake: ProtonVPN uses a secure handshake to authenticate the connection between your device and the VPN server. This helps to prevent man-in-the-middle attacks.
- Hardware security modules: ProtonVPN uses hardware security modules (HSMs) to protect its encryption keys. This helps to prevent unauthorized access to your data.
- External audits: ProtonVPN's security has been audited by independent security experts. This helps to ensure that ProtonVPN is secure and reliable.
- No connection logs: ProtonVPN does not record any information about your VPN connections, including the time and date of your connection, the IP address of the VPN server you connected to, or the amount of data you transferred.
- No traffic logs: ProtonVPN does not record any information about your online activity, including the websites you visited, the files you downloaded, or the apps you used.
- No DNS logs: ProtonVPN does not record any information about your DNS queries, which are the requests your device makes to resolve domain names into IP addresses.
- No payment logs: ProtonVPN does not store any information about your payment methods, such as your credit card number or PayPal account.
Windscribe
- No logs policy: Windscribe has a strict no-logs policy, which means that it does not store any data about your online activity. This includes your IP address, browsing history, and traffic data.
- Kill switch: Windscribe has a kill switch that will disconnect your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Double VPN: Windscribe's Double VPN feature routes your traffic through two VPN servers, which can help to improve your security and privacy.
- Obfuscation: Windscribe's obfuscation feature hides the fact that you are using a VPN, which can help to bypass censorship and firewalls.
- Split tunneling: Windscribe's split tunneling feature allows you to choose which apps or websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- No connection logs: Windscribe does not store any data about your VPN connections, including your IP address, browsing history, or traffic data.
- No session logs: Windscribe does not store any data about your VPN sessions, including the time and duration of your connection.
- No DNS logs: Windscribe does not store any data about your DNS queries, which are the requests your device makes to resolve domain names into IP addresses.
- No payment logs: Windscribe does not store any data about your payment information, such as your credit card number or PayPal account.
Speed Features
This section explores the speed features of ProtonVPN and Windscribe when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
ProtonVPN and Windscribe both provide decent speed for streaming and torrenting. Third-party tests show ProtonVPN has superior download and upload speeds, with less speed loss compared to Windscribe. ProtonVPN's server speed remains consistently high, regardless of location. While Windscribe performs well with streaming sites, ProtonVPN outperforms it, providing smooth streaming even on 4K. For torrenting, both are reliable but ProtonVPN's speed edge gives it the upper hand. Given these considerations, ProtonVPN is the overall winner for its superior speed capabilities.
ProtonVPN
- Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
- Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, by routing it through two VPN servers. This makes it even more difficult for third parties to intercept your traffic.
- P2P servers: ProtonVPN has dedicated P2P servers that are optimized for file sharing. This can help you to get faster speeds when downloading and uploading files.
- Tor over VPN: ProtonVPN supports Tor over VPN, which allows you to use the Tor anonymity network through the ProtonVPN service. This can help you to protect your privacy even further.
- Obfuscated servers: ProtonVPN has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- High availability: ProtonVPN has a large network of servers that are located in over 60 countries. This ensures that you will always be able to find a server that is close to you and that is not overloaded.
- No IP leaks: ProtonVPN uses a number of features to prevent IP leaks, such as DNS leak protection and IPv6 leak protection. This helps to ensure that your real IP address is never exposed.
- VPN Accelerator: ProtonVPN's VPN Accelerator is a technology that can improve the speed of your VPN connection by up to 400%. It does this by optimizing the way your data is routed through the VPN network.
- Fast servers: ProtonVPN has a large network of fast servers located in over 60 countries. This gives you a lot of options when choosing a server location, which can help to improve your connection speed.
- Automatic server selection: ProtonVPN's automatic server selection feature will automatically connect you to the fastest server available. This can help to ensure that you are always getting the best possible speed.
- WireGuard protocol: ProtonVPN recently added support for the WireGuard protocol, which is a newer and faster VPN protocol. WireGuard is still under development, but it has been shown to be significantly faster than other VPN protocols.
- No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN as much as you want without worrying about your speed being throttled.
Windscribe
- Large server network: Windscribe has a large server network, with servers in over 63 countries and 110 cities. This means that you should be able to find a server that is close to your location, which can help to improve your speeds.
- Multiple protocols: Windscribe supports multiple protocols, including OpenVPN, WireGuard, IKEv2, and Shadowsocks. This gives you flexibility in choosing the protocol that best suits your needs.
- Configurable settings: Windscribe allows you to configure a variety of settings, such as the encryption protocol, the port, and the DNS servers. This allows you to customize your VPN connection to your liking.
- No-logs policy: Windscribe has a strict no-logs policy, which means that it does not store any data about your VPN activity. This helps to protect your privacy and security.
- Kill switch: Windscribe has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to prevent your real IP address being exposed.
- Double VPN: Windscribe's Double VPN feature routes your traffic through two VPN servers, which can help to improve your security and privacy.
- Split tunneling: Windscribe's split tunneling feature allows you to choose which apps or websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- WireGuard: Windscribe uses the WireGuard protocol, which is a newer and more efficient protocol than OpenVPN. This can help to improve your speeds.
- Automatic protocol selection: Windscribe automatically selects the best protocol for your connection, which can also help to improve your speeds.
- Closest server: Windscribe recommends connecting to the closest server to your location, which can also help to improve your speeds.
- Limit bandwidth: You can limit the bandwidth that is used by the VPN, which can help to improve the speeds of your other connections.
- Disable kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. Disabling this feature can help to improve your speeds.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by ProtonVPN versus Windscribe.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
ProtonVPN excels with its high-security measures, perfect for torrenting. It also unblocks Netflix, but struggles with other streaming services. Windscribe, on the other hand, supports torrenting and unblocks a wide range of streaming services including Hulu and BBC iPlayer. Both offer unlimited bandwidth but Windscribe's speeds are generally faster. Therefore, for a balance between torrenting and unblocking a variety of streaming services, Windscribe is the winner.
ProtonVPN
- Streaming-optimized servers: ProtonVPN has a number of streaming-optimized servers that are designed to unblock streaming services such as Netflix, Hulu, and BBC iPlayer.
- No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN to stream as much as you want without worrying about your speed being throttled.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
- IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- P2P servers: ProtonVPN has dedicated P2P servers that are optimized for file sharing. This can help you to get faster speeds when downloading and uploading files.
- No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN to torrent as much as you want without worrying about your speed being throttled.
- Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
- IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- No logs policy: ProtonVPN does not collect or store any logs of your P2P activity, including the files you download or the IP addresses of the peers you connect to.
Windscribe
- Unblocks streaming services: Windscribe can unblock popular streaming services like Netflix, Hulu, and Disney+. This is because Windscribe has servers in many different countries, so you can connect to a server in a country where the streaming service is available.
- Supports multiple protocols: Windscribe supports multiple protocols, including OpenVPN, WireGuard, IKEv2, and Shadowsocks. This gives you flexibility in choosing the protocol that best suits your streaming needs.
- Configurable settings: Windscribe allows you to configure a variety of settings, such as the encryption protocol, the port, and the DNS servers. This allows you to customize your VPN connection to your liking.
- No-logs policy: Windscribe has a strict no-logs policy, which means that it does not store any data about your VPN activity. This helps to protect your privacy and security.
- Kill switch: Windscribe has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to prevent your real IP address being exposed.
- Allows torrenting on most servers: Windscribe allows torrenting on most of its servers. However, there are a few servers that are not allowed to be used for torrenting. These servers are marked as "No P2P" in the app.
- No bandwidth caps: Windscribe does not have any bandwidth caps for torrenting. This means that you can download as much as you want without worrying about hitting a limit.
- Strong encryption: Windscribe uses strong encryption to protect your torrent traffic. This helps to prevent your ISP or other third parties seeing what you are downloading.
- No logs policy: Windscribe has a strict no-logs policy, which means that it does not store any data about your torrent activity. This helps to protect your privacy.
- Kill switch: Windscribe has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to prevent your real IP address being exposed.
Support Features
This section looks at what kind of customer support you can expect from Windscribe versus ProtonVPN.
Winner is:
Customer support is vital for a VPN service as users may encounter technical issues or require assistance in setup. ProtonVPN offers comprehensive support with detailed guides, FAQs, and email support. Windscribe also provides useful guides and FAQs, but lacks live chat support, a feature ProtonVPN doesn't have either. While both offer decent support, ProtonVPN edges ahead with their more responsive and helpful email support, making it the overall winner in this category.
ProtonVPN
- Live chat: ProtonVPN offers live chat support, which is available 24/7. This is a good option if you need help quickly.
- Email support: ProtonVPN also offers email support. This is a good option if you have a more complex issue that requires a longer response time.
- Knowledge base: ProtonVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good option if you can find the answer to your question yourself.
- Support forum: ProtonVPN also has a support forum where you can ask questions and get help other users. This is a good option if you want to get help other users who have had similar problems.
- Help center: ProtonVPN has a help center that provides information on a variety of topics, such as how to set up ProtonVPN, how to use the different features, and how to troubleshoot problems.
Windscribe
- Live chat: Windscribe offers live chat support, which is available 24/7. This is the quickest way to get help a Windscribe representative.
- Email support: Windscribe also offers email support, which is available during business hours. This is a good option if you need to provide more detailed information about your issue.
- Knowledge base: Windscribe has a comprehensive knowledge base that covers a wide range of topics. This is a good place to start if you are having a problem and you want to try to troubleshoot it yourself.
- Social media: Windscribe is also active on social media, such as Twitter and Reddit. This can be a good way to get help other Windscribe users or to get the attention of a Windscribe representative.
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