ProtonVPN vs StrongVPN Comparison

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In the world of Virtual Private Networks (VPNs), ProtonVPN and StrongVPN are two key contenders. This article delves into the intricacies of ProtonVPN vs StrongVPN, examining their strengths, weaknesses, and standout features. Choosing between these two can be a tricky task, as both bring a robust set of capabilities to the table.

Overview

Dive into our in-depth comparison of ProtonVPN and StrongVPN, two heavyweights in the privacy arena. We’ll scrutinize their security protocols, delve into privacy policies, and pit their speeds against each other. Whether you’re an avid streamer or a privacy-conscious netizen, we’ve got the lowdown you need to decide who reigns supreme in the VPN world. No fluff, no jargon, just expert analysis. Let’s get started with this cybersecurity showdown.

ProtonVPN

ProtonVPN

Price: From $4.99/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: ProtonVPN offers a 30-day money-back guarantee.

Official website: www.protonvpn.com

ProtonVPN is best for individuals seeking high-level privacy and security online, including those who frequently use public Wi-Fi networks or want to keep their browsing history private.

Learn more about ProtonVPN

StrongVPN

StrongVPN

Price: From $3.97/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: StrongVPN offers a 30-day money-back guarantee.

Official website: www.strongvpn.com

StrongVPN is best for individuals and businesses who prioritize online security and privacy, and need a reliable VPN service for uninterrupted browsing, downloading, and streaming.

Learn more about StrongVPN

ProtonVPN, with its Swiss heritage, brings a remarkable level of precision and quality to the VPN landscape. Its focus on security and privacy is monumental, offering features such as Secure Core servers that go the extra mile in protecting user data. I have felt a sense of true online freedom and security while using this service, making it a bona fide 5-star VPN service! – Olivier

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StrongVPN has been a bastion of online privacy, offering a secure and fast connection across a vast network of servers. Its user interface is intuitive, facilitating easy access to various features that enhance the browsing experience. It’s been a pillar of strength in safeguarding my online presence, warranting a solid 5-star rating! – Isabella

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ProtonVPN, backed by proven security experts, offers a secure and private VPN service, focusing on transparency and high-grade encryption. While it maintains a strong security posture, it comes at a premium price range, which might be a hurdle for some users. A reputable service warranting a 4-star review. – Hiro T.

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StrongVPN lives up to its name by offering strong and reliable connections coupled with robust security features. However, the user interface could benefit from a more intuitive design. Overall, a reliable option that deserves a 4-star rating. – Ayaan R.

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Pros & Cons

This section scrutinizes the benefits and drawbacks of these two VPNs.

Winner is:

ProtonVPN shines with its strong commitment to privacy, robust security measures, and unlimited bandwidth. It's a bit pricier, but you're paying for quality. On the other hand, StrongVPN offers a good server network and decent speed, but its privacy policy is less transparent. Both have good customer support, but ProtonVPN's is more responsive. If privacy and security are your top priorities, ProtonVPN is the clear winner.

ProtonVPN

ProtonVPN

Pros:
  • Strong security: ProtonVPN uses strong encryption and other security features to protect your privacy.
  • No logs policy: ProtonVPN does not collect or store any logs of your online activity.
  • Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts.
  • Secure core servers: ProtonVPN has secure core servers that are located in privacy-friendly countries.
  • Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
  • Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
  • Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
  • Free plan: ProtonVPN offers a free plan that includes limited features and bandwidth.
  • Good customer support: ProtonVPN offers live chat support, email support, and a knowledge base.
Cons:
  • Speed: ProtonVPN's speeds can be slow at times, especially during peak usage hours.
  • Limited server network: ProtonVPN has a smaller server network than some other VPN providers.
  • No dedicated IP addresses: ProtonVPN does not offer dedicated IP addresses, which can be useful for some tasks, such as torrenting.
  • Not available in all countries: ProtonVPN is not available in all countries.
StrongVPN

StrongVPN

Pros:
  • Strong security features: StrongVPN uses strong encryption and a no-logs policy to protect your privacy.
  • Large server network: StrongVPN has over 950 servers in 65 countries, so you can find a server that is close to you for fast speeds.
  • P2P support: StrongVPN allows P2P file sharing on all of its servers, so you can torrent without worrying about getting caught.
  • 12 simultaneous connections: StrongVPN allows you to connect up to 12 devices at the same time, so you can share your VPN with your family and friends.
  • 24/7 customer support: StrongVPN has 24/7 customer support available via live chat and email.
Cons:
  • Slow speeds: StrongVPN's speeds can be slow, especially on long-distance connections.
  • No split tunneling: StrongVPN does not offer split tunneling, so all of your traffic will be routed through the VPN, even if you only want to encrypt some of it.
  • No dedicated IP address: StrongVPN does not offer dedicated IP addresses, so your IP address will change each time you connect to the VPN.
  • Expensive: StrongVPN is one of the more expensive VPNs on the market.

Key Features

This section compares the overall features of ProtonVPN vs StrongVPN.

ProtonVPN HQ and country of jurisdiction is Switzerland, and ProtonVPN supports Windows, Mac, Linux, Android, and iOS.

StrongVPN HQ and country of jurisdiction is United States, and StrongVPN supports Windows, Mac, Linux, Android, iOS, Amazon Fire Stick, and routers.

Winner is:

ProtonVPN stands out with its robust security, strict no-logs policy, and advanced privacy features like Tor over VPN and Secure Core. It also offers unlimited bandwidth. StrongVPN, while reliable, lacks in some areas like server count and advanced features. Both provide good speeds and support streaming, but ProtonVPN's commitment to privacy and advanced security infrastructure makes it a clear winner in this comparison.

ProtonVPN

ProtonVPN

  • Swiss privacy: ProtonVPN is based in Switzerland, a country with strong privacy laws. This means that ProtonVPN is not legally required to keep any logs of its users' activity.
  • No logs policy: ProtonVPN has a strict no-logs policy, which means that it does not collect or store any information about its users' online activity, including their IP addresses, browsing history, or traffic data.
  • Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure.
  • Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
  • Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
  • Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
  • P2P support: ProtonVPN supports P2P file sharing, so you can download and share files without fear of being tracked or monitored.
  • Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
  • Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
  • Easy to use: ProtonVPN is easy to use, even for beginners. It has a user-friendly interface and is available for all major platforms.
StrongVPN

StrongVPN

  • Strong security features: StrongVPN uses strong encryption and a no-logs policy to protect your privacy.
  • Large server network: StrongVPN has over 950 servers in 65 countries, so you can find a server that is close to you for fast speeds.
  • P2P support: StrongVPN allows P2P file sharing on all of its servers, so you can torrent without worrying about getting caught.
  • 12 simultaneous connections: StrongVPN allows you to connect up to 12 devices at the same time, so you can share your VPN with your family and friends.
  • 24/7 customer support: StrongVPN has 24/7 customer support available via live chat and email.

Security Features

This section looks at important security features of ProtonVPN and StrongVPN such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

ProtonVPN offers superior security features, including strong VPN protocols like OpenVPN and IKEv2/IPSec, secure Core (Double VPN) for enhanced privacy, and perfect forward secrecy. It also has a strict no-logs policy, offers built-in adblocking (NetShield), prevents IP and DNS leaks, and supports Tor over VPN. StrongVPN, while offering a range of protocols, no-logs policy, and IP leak protection, lacks advanced features like Double VPN, adblocking, and Tor over VPN. Both provide kill switch and split tunneling, but ProtonVPN's broader security suite makes it the winner.

ProtonVPN

ProtonVPN

  • Strong encryption: ProtonVPN uses strong encryption to protect your data, including AES-256 encryption and the OpenVPN protocol.
  • No logs policy: ProtonVPN does not collect or store any logs of your online activity, including your IP address, browsing history, or traffic data.
  • Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure.
  • Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
  • Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
  • Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
  • DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
  • IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
  • Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
  • Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
  • Secure handshake: ProtonVPN uses a secure handshake to authenticate the connection between your device and the VPN server. This helps to prevent man-in-the-middle attacks.
  • Hardware security modules: ProtonVPN uses hardware security modules (HSMs) to protect its encryption keys. This helps to prevent unauthorized access to your data.
  • External audits: ProtonVPN's security has been audited by independent security experts. This helps to ensure that ProtonVPN is secure and reliable.
  • AES-256 encryption: ProtonVPN uses AES-256 encryption, which is considered to be one of the most secure encryption algorithms available.
  • ChaCha20 encryption: ProtonVPN also supports ChaCha20 encryption, which is a newer and more efficient encryption algorithm.
  • OpenVPN protocol: ProtonVPN uses the OpenVPN protocol, which is an open-source and well-respected VPN protocol.
  • IKEv2/IPSec protocol: ProtonVPN also supports the IKEv2/IPSec protocol, which is another secure VPN protocol.
  • WireGuard protocol: ProtonVPN recently added support for the WireGuard protocol, which is a newer and faster VPN protocol.
  • Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
  • Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
StrongVPN

StrongVPN

  • 256-bit AES encryption: This is the same encryption used by banks and governments to protect their sensitive data. It is considered unbreakable by current technology.
  • No-logs policy: StrongVPN does not keep any logs of your online activity. This means that they cannot track your browsing history, what websites you visit, or what files you download.
  • Kill switch: This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.
  • DNS leak protection: This feature prevents your DNS requests leaking outside of the VPN tunnel. This can help to prevent your real IP address being exposed.
  • Double VPN: This feature routes your traffic through two VPN servers, which can provide an extra layer of security.
  • Split tunneling: This feature allows you to choose which apps and websites will use the VPN and which will not.
  • SHA256 authentication: This ensures that your connection to the VPN is secure and that your data is not intercepted.
  • Perfect Forward Secrecy (PFS): This feature generates new encryption keys for each session, making it more difficult for attackers to decrypt your data even if they have access to older keys.
  • DNS leak protection: This prevents your DNS requests leaking outside of the VPN tunnel, which can help to prevent your real IP address being exposed.
  • WebRTC leak protection: This prevents your WebRTC traffic leaking outside of the VPN tunnel, which can help to prevent your real IP address being exposed.
  • 256-bit AES encryption: This is the most secure encryption standard available. It is used by banks and governments to protect their sensitive data.

Privacy Features

This section looks at the privacy features of StrongVPN vs ProtonVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

ProtonVPN is based in Switzerland, a country known for strong data privacy laws, and follows a strict no-log policy. They support cryptocurrency payments and have undergone independent auditing. StrongVPN, based in the US (a Five Eyes member), also maintains a no-log policy, but hasn't had independent auditing. It doesn't support crypto payments. Both offer private browsing. Considering the jurisdiction, independent auditing, and crypto support, ProtonVPN comes out on top for privacy features.

ProtonVPN

ProtonVPN

  • No logs policy: ProtonVPN does not collect or store any logs of your online activity, including your IP address, browsing history, or traffic data. This means that ProtonVPN cannot track your online activity or share your data with third parties.
  • Open-source software: ProtonVPN's software is open-source, which means that it can be independently audited by security experts to ensure that it is secure. This also means that anyone can review the code to see how it works and make sure that it is not doing anything malicious.
  • Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
  • Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, making it even more secure.
  • Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
  • DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
  • IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
  • Ad blocker: ProtonVPN's ad blocker blocks ads and trackers, making your browsing experience more private and secure.
  • Split tunneling: ProtonVPN's split tunneling feature allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.
  • Secure handshake: ProtonVPN uses a secure handshake to authenticate the connection between your device and the VPN server. This helps to prevent man-in-the-middle attacks.
  • Hardware security modules: ProtonVPN uses hardware security modules (HSMs) to protect its encryption keys. This helps to prevent unauthorized access to your data.
  • External audits: ProtonVPN's security has been audited by independent security experts. This helps to ensure that ProtonVPN is secure and reliable.
  • No connection logs: ProtonVPN does not record any information about your VPN connections, including the time and date of your connection, the IP address of the VPN server you connected to, or the amount of data you transferred.
  • No traffic logs: ProtonVPN does not record any information about your online activity, including the websites you visited, the files you downloaded, or the apps you used.
  • No DNS logs: ProtonVPN does not record any information about your DNS queries, which are the requests your device makes to resolve domain names into IP addresses.
  • No payment logs: ProtonVPN does not store any information about your payment methods, such as your credit card number or PayPal account.
StrongVPN

StrongVPN

  • No-logs policy: StrongVPN does not keep any logs of your online activity. This means that they cannot track your browsing history, what websites you visit, or what files you download.
  • Kill switch: This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.
  • DNS leak protection: This prevents your DNS requests leaking outside of the VPN tunnel, which can help to prevent your real IP address being exposed.
  • WebRTC leak protection: This prevents your WebRTC traffic leaking outside of the VPN tunnel, which can help to prevent your real IP address being exposed.
  • Double VPN: This feature routes your traffic through two VPN servers, which can provide an extra layer of security.
  • Split tunneling: This feature allows you to choose which apps and websites will use the VPN and which will not.
  • No connection logs: StrongVPN does not keep any logs of your VPN connections. This means that they cannot see what websites you visit, what files you download, or how long you stay connected to the VPN.
  • No traffic logs: StrongVPN does not keep any logs of your internet traffic. This means that they cannot see what data you send or receive over the VPN.
  • No IP address logs: StrongVPN does not keep any logs of your IP address. This means that they cannot see where you are connecting from.
  • No DNS logs: StrongVPN does not keep any logs of your DNS requests. This means that they cannot see what websites you are trying to visit.
  • No payment logs: StrongVPN does not keep any logs of your payment information. This means that they cannot see how you paid for the VPN.

Speed Features

This section explores the speed features of ProtonVPN and StrongVPN when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

ProtonVPN boasts impressive speeds, consistently performing well in third-party speed tests. While it exhibits lower speeds on distant servers, streaming sites and torrenting remain smooth. StrongVPN also offers commendable speeds but falls short in comparison, especially in upload speeds. ProtonVPN's extensive server network also ensures a better server speed. Though StrongVPN performs decently on local servers and streaming sites, ProtonVPN's superior global server coverage and consistent high-speed performance make it the winner in this comparison.

ProtonVPN

ProtonVPN

  • Secure core servers: ProtonVPN's secure core servers are located in privacy-friendly countries, such as Switzerland and Iceland. This helps to protect your privacy by preventing your traffic being intercepted by third parties.
  • Double VPN: ProtonVPN's double VPN feature encrypts your traffic twice, by routing it through two VPN servers. This makes it even more difficult for third parties to intercept your traffic.
  • P2P servers: ProtonVPN has dedicated P2P servers that are optimized for file sharing. This can help you to get faster speeds when downloading and uploading files.
  • Tor over VPN: ProtonVPN supports Tor over VPN, which allows you to use the Tor anonymity network through the ProtonVPN service. This can help you to protect your privacy even further.
  • Obfuscated servers: ProtonVPN has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • High availability: ProtonVPN has a large network of servers that are located in over 60 countries. This ensures that you will always be able to find a server that is close to you and that is not overloaded.
  • No IP leaks: ProtonVPN uses a number of features to prevent IP leaks, such as DNS leak protection and IPv6 leak protection. This helps to ensure that your real IP address is never exposed.
  • VPN Accelerator: ProtonVPN's VPN Accelerator is a technology that can improve the speed of your VPN connection by up to 400%. It does this by optimizing the way your data is routed through the VPN network.
  • Fast servers: ProtonVPN has a large network of fast servers located in over 60 countries. This gives you a lot of options when choosing a server location, which can help to improve your connection speed.
  • Automatic server selection: ProtonVPN's automatic server selection feature will automatically connect you to the fastest server available. This can help to ensure that you are always getting the best possible speed.
  • WireGuard protocol: ProtonVPN recently added support for the WireGuard protocol, which is a newer and faster VPN protocol. WireGuard is still under development, but it has been shown to be significantly faster than other VPN protocols.
  • No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN as much as you want without worrying about your speed being throttled.
StrongVPN

StrongVPN

  • StrongVPN has a large server network with over 950 servers in 65 countries. This means that you should be able to find a server that is close to you, which can help to improve your speeds.
  • StrongVPN offers dedicated IP addresses. This means that you will always be assigned the same IP address when you connect to the VPN. This can be useful for tasks such as gaming or streaming, where you need a consistent IP address.
  • StrongVPN offers obfuscated servers. These servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • StrongVPN offers P2P-optimized servers. These servers are optimized for file sharing. This can be useful if you want to download or upload large files using a VPN.
  • StrongVPN offers streaming-optimized servers. These servers are optimized for streaming video and audio. This can be useful if you want to watch Netflix, Hulu, or other streaming services using a VPN.
  • StrongVPN uses a variety of VPN protocols, including OpenVPN, WireGuard, IKEv2/IPSec, SSTP, and L2TP/IPSec. OpenVPN is the default protocol and is known for its balance of speed and security. WireGuard is a newer protocol that is known for its speed, but it may not be as secure as OpenVPN.
  • StrongVPN has a large server network with over 950 servers in 65 countries. This means that you should be able to find a server that is close to you, which can help to improve your speeds.
  • StrongVPN offers a kill switch feature. This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.
  • StrongVPN offers a speed test feature. This feature allows you to test the speed of your VPN connection to different servers. This can help you to find the best server for your needs.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by ProtonVPN versus StrongVPN.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

ProtonVPN offers top-notch security, a no-logs policy, and supports torrenting on certain servers but struggles with unblocking some streaming services. StrongVPN, on the other hand, excels in unblocking numerous streaming services and supports P2P file sharing across all its servers. However, its privacy policy is not as robust as ProtonVPN. It's a tough call but if streaming and torrenting are your top priorities, StrongVPN edges out slightly due to its superior unblocking capabilities.

ProtonVPN

ProtonVPN

  • Streaming-optimized servers: ProtonVPN has a number of streaming-optimized servers that are designed to unblock streaming services such as Netflix, Hulu, and BBC iPlayer.
  • No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN to stream as much as you want without worrying about your speed being throttled.
  • Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
  • DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
  • IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
  • P2P servers: ProtonVPN has dedicated P2P servers that are optimized for file sharing. This can help you to get faster speeds when downloading and uploading files.
  • No bandwidth or data caps: ProtonVPN does not apply any bandwidth or data caps to any of its plans. This means that you can use ProtonVPN to torrent as much as you want without worrying about your speed being throttled.
  • Kill switch: ProtonVPN's kill switch feature will disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
  • DNS leak protection: ProtonVPN's DNS leak protection feature prevents your DNS queries being leaked to your ISP or other third parties.
  • IPv6 leak protection: ProtonVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
  • No logs policy: ProtonVPN does not collect or store any logs of your P2P activity, including the files you download or the IP addresses of the peers you connect to.
StrongVPN

StrongVPN

  • StrongVPN can unblock most streaming services, including Netflix, Hulu, Amazon Prime Video, Disney+, and BBC iPlayer. This is because StrongVPN has a large server network with servers located in many different countries. This allows you to connect to a server in the country where the streaming service is located, which can help you to bypass geo-restrictions.
  • StrongVPN offers streaming-optimized servers. These servers are optimized for streaming video and audio, which can help to improve your streaming experience.
  • StrongVPN does not throttle your bandwidth. This means that you should be able to stream HD video without any buffering or lag.
  • StrongVPN offers a kill switch feature. This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.
  • StrongVPN allows P2P file sharing on all of its servers. This means that you can torrent without worrying about getting caught.
  • StrongVPN uses strong encryption to protect your data. This means that your torrenting activity is hidden your ISP and other third parties.
  • StrongVPN does not throttle your bandwidth. This means that you should be able to torrent at full speed.
  • StrongVPN offers a kill switch feature. This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.

Support Features

This section looks at what kind of customer support you can expect from StrongVPN versus ProtonVPN.

Winner is:

ProtonVPN provides a comprehensive support system with a detailed FAQ page, troubleshooting guides, and a responsive email support team. StrongVPN, in contrast, offers 24/7 live chat support, email support, and a FAQ section. While both VPNs provide robust customer support, ProtonVPN's in-depth resources and prompt email responses edge out StrongVPN's live chat feature, making ProtonVPN the overall winner in terms of providing the best support.

ProtonVPN

ProtonVPN

  • Live chat: ProtonVPN offers live chat support, which is available 24/7. This is a good option if you need help quickly.
  • Email support: ProtonVPN also offers email support. This is a good option if you have a more complex issue that requires a longer response time.
  • Knowledge base: ProtonVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good option if you can find the answer to your question yourself.
  • Support forum: ProtonVPN also has a support forum where you can ask questions and get help other users. This is a good option if you want to get help other users who have had similar problems.
  • Help center: ProtonVPN has a help center that provides information on a variety of topics, such as how to set up ProtonVPN, how to use the different features, and how to troubleshoot problems.
StrongVPN

StrongVPN

  • 24/7 live chat: StrongVPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
  • Email support: StrongVPN also offers email support. This is a good option if you have a more complex issue that you need help with.
  • Knowledge base: StrongVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good resource if you can't find the answer to your question in the live chat or email support.
  • Tutorials: StrongVPN also offers a number of tutorials that can help you get started with the VPN. These tutorials cover topics such as how to install the VPN, how to connect to a server, and how to use the VPN's features.

Check out how ProtonVPN and StrongVPN stack up against other popular VPN services on the market.