PrivateVPN vs TunnelBear Comparison

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If you’re in the market for a reliable VPN, the choice between PrivateVPN vs TunnelBear may seem daunting. Both are renowned for their robust features and secure services. In this article, we’ll dissect their offerings, uncover their advantages and drawbacks, and help you decide which VPN suits your specific needs best.

Overview

Dive into a comprehensive comparison of PrivateVPN and TunnelBear, two prominent players in the VPN market. We’ll dissect their security measures, compare their privacy policies, and pit their speeds against each other. Whether you’re a privacy-conscious individual or a speed enthusiast, this in-depth review is designed to help you make an informed decision. Find out which VPN stands tall in the face of rigorous testing, and which one best fits your online needs.

PrivateVPN

PrivateVPN

Price: From $2/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: PrivateVPN offers a 30-day money-back guarantee.

Official website: www.privatevpn.com

PrivateVPN is best for individuals and businesses seeking a secure and private internet connection, with a focus on streaming content from around the world.

Learn more about PrivateVPN

TunnelBear

TunnelBear

Price: From $3.33/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: TunnelBear offers a refund within 30 days of payment on case-by-case basis.

Official website: www.tunnelbear.com

TunnelBear is best for internet users who value privacy and want a simple, user-friendly way to secure their web browsing on both desktop and mobile devices.

Learn more about TunnelBear

PrivateVPN has consistently demonstrated a commitment to user privacy and security, characterized by its robust encryption and high-speed servers. The user interface is sleek and intuitive, offering a smooth navigational experience. In the time I have utilized this service, it has proven to be a reliable shield, protecting me from online vulnerabilities and rightly earning a 5-star review! – Madison Taylor

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TunnelBear offers a VPN service characterized by both fun and functionality. Its user-friendly app, adorned with bear-themed animations, makes the security process delightful. Beyond the playful exterior lies a robust VPN service that offers strong encryption and a no-logs policy, striking a perfect balance between fun and security, and deserving a joyful 5-star rating. – Sunil K.

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PrivateVPN stands as a robust choice for users looking for a balanced VPN solution. Although it offers a rich set of features, the service could benefit from a more vibrant community and support resources. Holding its ground with a commendable service, it is worthy of a 4-star review. – Emma

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TunnelBear brings a playful and intuitive approach to VPN services, offering robust security coupled with an easy-to-use interface. While well-executed, the server network could be more extensive. Capturing users with its bear-themed approach, it is deserving of a 4-star rating. – Gabriel Ferreira

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Pros & Cons

This segment scrutinizes the advantages and disadvantages of these two VPNs.

Winner is:

PrivateVPN boasts advanced security features, exceptional privacy protocols, and allows up to 6 devices simultaneously. It's ideal for streaming and torrenting with impressive speeds. However, its smaller server network may limit global accessibility. TunnelBear, on the other hand, has a user-friendly interface and strong encryption but falls short with its slow speeds, limited server locations, and lack of streaming support. Considering these factors, PrivateVPN comes out on top for its superior performance, security, and versatility.

PrivateVPN

PrivateVPN

Pros:
  • Secure: PrivateVPN uses strong encryption and a no-logs policy to protect your privacy.
  • Fast: PrivateVPN has a small network of servers, but it still manages to offer good speeds.
  • Reliable: PrivateVPN has a good reputation for reliability.
  • Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer.
  • Allows torrenting: PrivateVPN allows torrenting on all of its servers.
  • Works with Tor: PrivateVPN can be used to connect to the Tor network.
  • Has a 30-day money-back guarantee: You can try PrivateVPN risk-free for 30 days.
Cons:
  • Small server network: PrivateVPN has a smaller server network than some other VPN providers.
  • No split tunneling: PrivateVPN does not offer split tunneling, which allows you to choose which apps and websites use the VPN.
  • No kill switch: PrivateVPN does not have a kill switch, which would disconnect your internet connection if the VPN connection drops.
  • Customer support can be slow: Customer support response times can be slow, especially during peak hours.
TunnelBear

TunnelBear

Pros:
  • Easy to use: TunnelBear has a simple and user-friendly interface that makes it easy to get started, even for beginners.
  • Secure: TunnelBear uses strong encryption to protect your data and privacy.
  • Has a free version: TunnelBear offers a free version that gives you 500 MB of data per month.
  • Unblocks streaming services: TunnelBear can unblock streaming services like Netflix, Hulu, and BBC iPlayer.
  • Has a no-logs policy: TunnelBear does not collect any logs of your online activity.
  • Has a kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
Cons:
  • Speed: TunnelBear's speeds are not the fastest, and you may experience some lag when using it.
  • Not available in all countries: TunnelBear is not available in all countries, so you may not be able to use it if you are traveling.
  • Doesn't have a lot of features: TunnelBear does not have as many features as some other VPNs, such as split tunneling and port forwarding.

Key Features

This section compares the overall features of PrivateVPN vs TunnelBear.

PrivateVPN HQ and country of jurisdiction is Sweden, and PrivateVPN supports Windows, Mac, Linux, Android, and iOS.

TunnelBear HQ and country of jurisdiction is Canada, and TunnelBear supports Windows, Mac, Android, and iOS. It also offers browser extensions for Chrome, Firefox, and Opera.

Winner is:

PrivateVPN excels with its robust encryption, zero-logs policy, and impressive speed, making it ideal for streaming and torrenting. TunnelBear, while user-friendly and offering decent security, lacks in comparison with its slower speed and less comprehensive privacy policy. Both provide good customer support, but PrivateVPN's 24/7 live chat edges out TunnelBear. While TunnelBear is a solid option for beginners, the overall winner for advanced features and comprehensive security is PrivateVPN.

PrivateVPN

PrivateVPN

  • Strong encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
  • No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
  • Small server network: PrivateVPN has a smaller server network than some other VPN providers. However, this does not affect the quality of the service. PrivateVPN still offers fast speeds and reliable connections.
  • Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
  • Allows torrenting: PrivateVPN allows torrenting on all of its servers. This means that you can download and share files without worrying about being tracked or monitored.
  • Works with Tor: PrivateVPN can be used to connect to the Tor network. This is a way to browse the internet anonymously.
  • 30-day money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service risk-free.
TunnelBear

TunnelBear

  • Strong encryption: TunnelBear uses strong AES 256-bit encryption to protect your data and privacy.
  • Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
  • No-logs policy: TunnelBear does not collect any logs of your online activity.
  • Unblocks streaming services: TunnelBear can unblock streaming services like Netflix, Hulu, and BBC iPlayer.
  • Easy to use: TunnelBear has a simple and user-friendly interface that makes it easy to get started, even for beginners.
  • Has a free version: TunnelBear offers a free version that gives you 500 MB of data per month.
  • Works on multiple devices: TunnelBear can be used on multiple devices, including computers, smartphones, and tablets.
  • Supports multiple protocols: TunnelBear supports multiple protocols, including OpenVPN, IKEv2, and WireGuard.
  • Has a customer support team: TunnelBear has a customer support team that is available 24/7 to help you with any problems you may have.

Security Features

This section looks at important security features of PrivateVPN and TunnelBear such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

PrivateVPN offers robust security features such as AES 256-bit encryption, support for OpenVPN, PPTP, L2TP, IKEv2, and IPSec protocols, a strict no-logs policy, and a kill switch. It also provides IPv6 and DNS leak protection but lacks ad-blocking, double VPN and Onion over VPN features. TunnelBear, on the other hand, supports OpenVPN and IKEv2 protocols, provides VigilantBear (Kill Switch), GhostBear (Obfuscation), and ad-blocking. Yet, it lacks split-tunneling, double VPN, and has a vague logging policy. Despite TunnelBear's robust features, PrivateVPN's broader protocol support and strict no-logs policy make it the winner in this comparison.

PrivateVPN

PrivateVPN

  • 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
  • No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
  • Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • DNS leak protection: PrivateVPN uses DNS leak protection to prevent your DNS requests being leaked to your ISP.
  • Double VPN: PrivateVPN offers a double VPN feature that routes your traffic through two VPN servers. This provides an extra layer of security.
  • Tor over VPN: PrivateVPN allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
  • Secure core servers: PrivateVPN has a number of secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
  • OpenVPN: OpenVPN is a VPN protocol that is considered to be one of the most secure and reliable. It is open-source, which means that it has been independently audited and reviewed.
  • IKEv2/IPSec: IKEv2/IPSec is another secure VPN protocol that is often used by businesses and government agencies. It is considered to be more secure than OpenVPN, but it is not as widely supported.
  • PPTP: PPTP is an older VPN protocol that is not as secure as OpenVPN or IKEv2/IPSec. However, it is still supported by many devices and is a good option if you need to connect to a VPN on a device that does not support other protocols.
  • 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the highest level of encryption available and is considered unbreakable. It is used by banks and government agencies to protect sensitive data.
TunnelBear

TunnelBear

  • Strong encryption: TunnelBear uses strong AES 256-bit encryption to protect your data and privacy. This is the same encryption used by banks and government agencies.
  • Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
  • No-logs policy: TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive.
  • GhostBear: GhostBear is a feature that helps you bypass VPN blocking in countries with strict censorship.
  • Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
  • TrustedServer technology: TunnelBear's servers are all running on RAM, which means that your data is never stored on a hard drive. This makes it more difficult for hackers to access your data.
  • Regular security audits: TunnelBear undergoes regular security audits by independent security firms. This helps to ensure that their security measures are up to date and effective.
  • AES-256 encryption: TunnelBear uses strong AES-256 encryption to protect your data and privacy. This is the same encryption used by banks and government agencies.
  • SHA-256 authentication: TunnelBear uses SHA-256 authentication to verify the identity of the VPN server you are connected to. This helps to prevent man-in-the-middle attacks.
  • DH key exchange: TunnelBear uses a Diffie-Hellman key exchange to generate a shared key between your device and the VPN server. This helps to keep your data secure even if the VPN server is compromised.
  • TunnelBear VigilantBear: TunnelBear Vigilant Bear is a kill switch feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.

Privacy Features

This section looks at the privacy features of TunnelBear vs PrivateVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

PrivateVPN, located in privacy-friendly Sweden, has a strict no-logs policy, supports crypto payments, and provides private browsing. However, it lacks independent auditing. TunnelBear, based in Five Eyes jurisdiction Canada, has a clear no-logs policy and is independently audited, but doesn't support crypto payments. Private browsing is also included. Considering the stronger privacy jurisdiction and crypto payment support, PrivateVPN wins, despite TunnelBear's commendable transparency.

PrivateVPN

PrivateVPN

  • No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and IP address are never stored. This makes it impossible for them to track your online activity or share your data with third parties.
  • Kill switch: This is a feature that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed in the event of a connection drop.
  • DNS leak protection: This is a feature that prevents your DNS requests being leaked to your ISP. DNS requests are used to translate domain names into IP addresses. If your DNS requests are leaked, your ISP could see the websites that you are visiting.
  • Double VPN: This is a feature that routes your traffic through two VPN servers. This provides an extra layer of security by encrypting your traffic twice.
  • Tor over VPN: This is a feature that allows you to connect to the Tor network through the VPN. Tor is a network that allows you to browse the internet anonymously. By connecting to Tor through the VPN, you can add an extra layer of security to your browsing.
  • Secure core servers: These are servers that are located in countries with strong privacy laws. They are used to protect your traffic even if the VPN connection drops.
  • Bitcoin payment option: PrivateVPN accepts Bitcoin payments, which allows you to pay for the service anonymously.
  • Privacy policy: PrivateVPN has a clear and transparent privacy policy that explains how they collect and use your data.
  • No connection logs: PrivateVPN does not keep any logs of your VPN connections. This means that they cannot see which servers you connected to, how long you connected for, or what websites you visited.
  • No activity logs: PrivateVPN does not keep any logs of your online activity. This means that they cannot see what websites you visited, what files you downloaded, or what apps you used.
  • No payment logs: PrivateVPN does not keep any logs of your payment information. This means that they cannot see how you paid for the service or who you paid.
TunnelBear

TunnelBear

  • No-logs policy: TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive. This is one of the most important privacy features of any VPN.
  • Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
  • GhostBear: GhostBear is a feature that helps you bypass VPN blocking in countries with strict censorship. This is useful if you are traveling to a country where VPNs are blocked.
  • Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
  • TrustedServer technology: TunnelBear's servers are all running on RAM, which means that your data is never stored on a hard drive. This makes it more difficult for hackers to access your data.
  • Regular security audits: TunnelBear undergoes regular security audits by independent security firms. This helps to ensure that their security measures are up to date and effective.
  • TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive. This is one of the most important privacy features of any VPN.
  • TunnelBear does not collect your IP address. Your IP address is a unique identifier that can be used to track your online activity. By not collecting your IP address, TunnelBear makes it more difficult for anyone to track you.
  • TunnelBear does not collect your browsing history. Your browsing history is a record of all the websites you have visited. By not collecting your browsing history, TunnelBear makes it more difficult for anyone to see what websites you have been visiting.
  • TunnelBear does not collect your DNS requests. DNS requests are the requests that your device makes to resolve domain names into IP addresses. By not collecting your DNS requests, TunnelBear makes it more difficult for anyone to see what websites you are trying to visit.
  • TunnelBear does not collect your session lengths. Session lengths are the amount of time you spend connected to a VPN server. By not collecting your session lengths, TunnelBear makes it more difficult for anyone to see how long you have been using the VPN.
  • TunnelBear does not collect your connection timestamps. Connection timestamps are the times when you connect and disconnect a VPN server. By not collecting your connection timestamps, TunnelBear makes it more difficult for anyone to see when you have been using the VPN.

Speed Features

This section explores the speed features of PrivateVPN and TunnelBear when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

PrivateVPN is known for its impressive speeds. According to third-party speed tests, it consistently delivers high download and upload speeds, which is ideal for streaming and torrenting. It also has a broad server network that contributes to its speed efficiency. On the other hand, TunnelBear's speed is not as impressive. It has relatively slower download and upload speeds, affecting its efficiency when it comes to streaming sites and torrenting. It also has fewer servers, which can impact its overall speed. Therefore, considering these factors, PrivateVPN is the clear winner in terms of speed features.

PrivateVPN

PrivateVPN

  • Number of servers: PrivateVPN has a network of over 200 servers in 63 countries. This gives you a lot of options when choosing a server to connect to.
  • Server locations: PrivateVPN's servers are located in countries all over the world, including the United States, Canada, Europe, Asia, and South America. This allows you to connect to a server that is close to you, which can improve your speeds.
  • Types of servers: PrivateVPN offers a variety of server types, including PPTP, OpenVPN, and IKEv2/IPSec. The type of server you choose will affect your speeds and security.
  • Dedicated IP addresses: PrivateVPN offers dedicated IP addresses for an additional fee. This is a good option for users who need to maintain a consistent IP address for things like gaming or streaming.
  • Obfuscated servers: PrivateVPN offers obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
  • Secure core servers: PrivateVPN offers secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
  • Unlimited bandwidth: PrivateVPN offers unlimited bandwidth, which means that you can download and stream as much as you want without worrying about your speeds being throttled.
  • Fast speeds: PrivateVPN claims to offer fast speeds, but there is no guarantee of this. Your speeds will depend on a number of factors, including your location, the server you are connected to, and the amount of traffic on the network.
  • Multiple protocols: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. The protocol you choose will affect your speeds, so it is important to choose the one that is best for your needs.
  • Server location: The server location you choose will also affect your speeds. If you are connecting to a server that is far away you, your speeds will be slower than if you connect to a server that is closer.
  • Network congestion: Network congestion can also affect your speeds. If there is a lot of traffic on the network, your speeds will be slower.
TunnelBear

TunnelBear

  • TunnelBear has servers in over 78 countries: This gives you a wide range of servers to choose from, which can help you to improve your speeds and unblock content that is restricted in your region.
  • TunnelBear has dedicated streaming servers: These servers are optimized for streaming services like Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and stream your favorite shows and movies without buffering or lag.
  • TunnelBear has obfuscated servers: These servers are designed to hide the fact that you are using a VPN. This can be useful if you are in a country where VPNs are blocked.
  • TunnelBear has P2P servers: These servers are optimized for file sharing. This means that you can download and upload files without affecting your speeds.
  • TunnelBear has split tunneling: This feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
  • TunnelBear uses the WireGuard protocol: WireGuard is a new VPN protocol that is designed to be faster and more secure than traditional VPN protocols.
  • TunnelBear has servers in over 78 countries: This gives you a wide range of servers to choose from, which can help you to improve your speeds.
  • TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
  • TunnelBear has a speed test feature: The speed test feature allows you to test the speeds of different servers, so you can find the fastest one for your needs.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by PrivateVPN versus TunnelBear.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

PrivateVPN provides excellent unblocking capabilities, supporting most streaming services including Netflix, Hulu, and BBC iPlayer. It also supports torrenting on all servers. TunnelBear, however, struggles with unblocking some streaming services and does not officially support torrenting. Both have robust security but PrivateVPN's superior unblocking and torrenting support makes it the winner in this comparison.

PrivateVPN

PrivateVPN

  • Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
  • Fast speeds for streaming: PrivateVPN's speeds are good enough for streaming HD videos. You may experience some buffering, but it should not be too bad.
  • Multiple protocols for streaming: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. OpenVPN is generally considered to be the most secure protocol, but it may not be the fastest. IKEv2/IPSec is a good compromise between security and speed. PPTP is the least secure protocol, but it is also the fastest.
  • Dedicated streaming servers: PrivateVPN offers dedicated streaming servers for some popular streaming services. These servers are optimized for streaming and can provide better speeds and reliability.
  • Allows P2P traffic: PrivateVPN allows P2P traffic on all of its servers. This means that you can download and share files using torrent clients without any problems.
  • No bandwidth limits: PrivateVPN does not have any bandwidth limits for torrenting. This means that you can download as much as you want without worrying about your speeds being throttled.
  • Strong encryption: PrivateVPN uses 256-bit encryption to protect your data while torrenting. This means that your traffic is encrypted and cannot be intercepted by third parties.
  • No logs: PrivateVPN does not keep any logs of your torrenting activity. This means that they cannot see what files you are downloading or sharing.
  • Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
TunnelBear

TunnelBear

  • TunnelBear has dedicated streaming servers: These servers are optimized for streaming services like Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and stream your favorite shows and movies without buffering or lag.
  • TunnelBear uses the WireGuard protocol: WireGuard is a new VPN protocol that is designed to be faster and more secure than traditional VPN protocols. This can be helpful for streaming, as it can help to improve your speeds.
  • TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted. This is an important security feature that all VPNs should have, but it is especially important for streaming, as you don't want your data to be exposed while you are streaming.
  • TunnelBear has a speed test feature: The speed test feature allows you to test the speeds of different servers, so you can find the fastest one for your needs. This can be helpful for streaming, as you want to make sure that you are getting the best possible speeds.
  • TunnelBear does not explicitly allow torrenting: TunnelBear does not explicitly allow torrenting on its servers. However, they do not block torrent traffic either. This means that you can technically use TunnelBear to download torrents, but they may not be as fast as other VPNs that are specifically designed for torrenting.
  • TunnelBear has P2P servers: TunnelBear has P2P servers that are optimized for file sharing. This means that you can download and upload files without affecting your speeds.
  • TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted. This is an important security feature that all VPNs should have, but it is especially important for torrenting, as you don't want your data to be exposed while you are downloading torrents.

Support Features

This section looks at what kind of customer support you can expect from TunnelBear versus PrivateVPN.

Winner is:

PrivateVPN provides 24/7 customer support through live chat, email, and a ticket system, ensuring instant responses to customer queries. TunnelBear, on the other hand, lacks a live chat option and relies on email support, which can take up to 24 hours for a response. Customer support is crucial for troubleshooting and enhancing user experience. Therefore, based on availability and response time, PrivateVPN is the clear winner in providing the best customer support.

PrivateVPN

PrivateVPN

  • Live chat: PrivateVPN offers live chat support 24/7. This means that you can get help a customer support representative at any time of day or night.
  • Email support: PrivateVPN also offers email support. You can send an email to the support team and they will get back to you as soon as possible.
  • Knowledge base: PrivateVPN has a knowledge base that contains articles about how to use the service. This is a good resource if you have a simple question or need help troubleshooting a problem.
  • Forum: PrivateVPN also has a forum where users can ask questions and help each other. This is a good resource if you have a more complex question or need help with something that is not covered in the knowledge base.
  • Money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service for 30 days and if you are not satisfied, you can get a full refund.
TunnelBear

TunnelBear

  • 24/7 live chat: TunnelBear offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
  • Email support: TunnelBear also offers email support. This is a good option if you have a question that you can't easily answer yourself.
  • Knowledge base: TunnelBear has a knowledge base that contains answers to common questions. This is a good place to start if you have a simple question.
  • Social media: TunnelBear is also active on social media. You can reach out to them on Twitter, Facebook, or Instagram if you have a question.

Check out how PrivateVPN and TunnelBear stack up against other popular VPN services on the market.