In the world of VPN services, PrivateVPN and TorGuard are prominent names. This article offers an in-depth comparison of PrivateVPN vs TorGuard, identifying their respective strengths and potential shortcomings. Choosing between these two can be tough, as both have unique features that cater to different user needs.
Overview
Dive into the world of VPNs with our comparison of PrivateVPN and TorGuard. We’ll break down their features, examining how each performs in terms of security, privacy, and speed. From encryption standards to server speeds, we’re putting these two heavyweights under the microscope. Don’t miss out on our in-depth analysis and find out which VPN comes out on top in the battle for online anonymity and security.
PrivateVPN
Price: From $2/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: PrivateVPN offers a 30-day money-back guarantee.
Official website: www.privatevpn.com
PrivateVPN is best for individuals and businesses seeking a secure and private internet connection, with a focus on streaming content from around the world.
TorGuard
Price: From $4.99/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: TorGuard offers a 7-day money back guarantee.
Official website: www.torguard.net
TorGuard is best for individuals seeking high-level online privacy and security, particularly those who frequently download or stream content.
PrivateVPN has consistently demonstrated a commitment to user privacy and security, characterized by its robust encryption and high-speed servers. The user interface is sleek and intuitive, offering a smooth navigational experience. In the time I have utilized this service, it has proven to be a reliable shield, protecting me from online vulnerabilities and rightly earning a 5-star review! – Madison Taylor
TorGuard has stood as a guardian in the virtual world, delivering a seamless blend of speed and security. Its performance, characterized by a plethora of servers worldwide and stellar customer service, has made my online journey smooth and secure. The ability to customize my experience to suit my needs further amplifies its position as a 5-star service in the VPN space. – Louise D.
PrivateVPN stands as a robust choice for users looking for a balanced VPN solution. Although it offers a rich set of features, the service could benefit from a more vibrant community and support resources. Holding its ground with a commendable service, it is worthy of a 4-star review. – Emma
TorGuard stands as a reliable option for tech enthusiasts, offering a range of customizable security options. Though robust, it might appear slightly complex for VPN newbies. A reliable choice with a deserved 4-star rating, particularly for users with a technical background. – Kimberly Santos
Pros & Cons
This part delves into the pros and cons of these two VPN solutions.
Winner is:
PrivateVPN excels with its user-friendly interface, high-speed servers, and strong encryption, making it an excellent choice for beginners and streaming enthusiasts. TorGuard, on the other hand, shines with its advanced configuration options and large server network, but it can be overly complex for novice users. While both offer robust security and no-logs policies, the simplicity, speed, and streaming capabilities of PrivateVPN give it a slight edge over TorGuard.
PrivateVPN
Pros:
- Secure: PrivateVPN uses strong encryption and a no-logs policy to protect your privacy.
- Fast: PrivateVPN has a small network of servers, but it still manages to offer good speeds.
- Reliable: PrivateVPN has a good reputation for reliability.
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer.
- Allows torrenting: PrivateVPN allows torrenting on all of its servers.
- Works with Tor: PrivateVPN can be used to connect to the Tor network.
- Has a 30-day money-back guarantee: You can try PrivateVPN risk-free for 30 days.
Cons:
- Small server network: PrivateVPN has a smaller server network than some other VPN providers.
- No split tunneling: PrivateVPN does not offer split tunneling, which allows you to choose which apps and websites use the VPN.
- No kill switch: PrivateVPN does not have a kill switch, which would disconnect your internet connection if the VPN connection drops.
- Customer support can be slow: Customer support response times can be slow, especially during peak hours.
TorGuard
Pros:
- Extensive global network: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
- Robust security features: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. It also offers a number of other security features, such as DNS leak protection and a kill switch.
- Good for torrenting: TorGuard is a good choice for torrenting, as it offers dedicated servers for this purpose. These servers are optimized for high speeds and low latency, making them ideal for downloading large files.
- Customizable: TorGuard is highly customizable, giving you a lot of control over your VPN experience. You can choose the encryption level, the protocol, and even the specific server you want to connect to.
- Good customer support: TorGuard has a good customer support team that is available 24/7. They are responsive and helpful, and they can help you with any problems you may have.
Cons:
- Unintuitive user interface: The TorGuard user interface is not the most intuitive. It can be difficult to find what you're looking for, and the settings can be confusing.
- Not the best for streaming: TorGuard is not the best VPN for streaming, as it can have problems unblocking certain streaming services.
- No public audits: TorGuard has not been independently audited, which means that there is no way to verify its claims about security and privacy.
- Pricey: TorGuard is more expensive than some other VPNs.
Key Features
This section compares the overall features of PrivateVPN vs TorGuard.
PrivateVPN HQ and country of jurisdiction is Sweden, and PrivateVPN supports Windows, Mac, Linux, Android, and iOS.
TorGuard HQ and country of jurisdiction is United States, and TorGuard supports Windows, Mac, Linux, Android, and iOS. It also offers browser extensions for Chrome and Firefox.
Winner is:
PrivateVPN excels with its strong encryption, zero logs policy, and user-friendly interface, making it ideal for novices. TorGuard, while offering a robust network and customizable settings, is geared more towards tech-savvy users. Despite TorGuard's advanced features, PrivateVPN clinches the win with its superior balance of simplicity, strong security, and unwavering commitment to user privacy.
PrivateVPN
- Strong encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
- Small server network: PrivateVPN has a smaller server network than some other VPN providers. However, this does not affect the quality of the service. PrivateVPN still offers fast speeds and reliable connections.
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
- Allows torrenting: PrivateVPN allows torrenting on all of its servers. This means that you can download and share files without worrying about being tracked or monitored.
- Works with Tor: PrivateVPN can be used to connect to the Tor network. This is a way to browse the internet anonymously.
- 30-day money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service risk-free.
TorGuard
- Extensive global network: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
- Robust security features: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. It also offers a number of other security features, such as DNS leak protection and a kill switch.
- Good for torrenting: TorGuard is a good choice for torrenting, as it offers dedicated servers for this purpose. These servers are optimized for high speeds and low latency, making them ideal for downloading large files.
- Customizable: TorGuard is highly customizable, giving you a lot of control over your VPN experience. You can choose the encryption level, the protocol, and even the specific server you want to connect to.
- Good customer support: TorGuard has a good customer support team that is available 24/7. They are responsive and helpful, and they can help you with any problems you may have.
- Private VPN Cloud: TorGuard offers a Private VPN Cloud service that allows you to host your own VPN server. This is a great option for businesses or individuals who need a high level of security and privacy.
- No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Dedicated IP addresses: TorGuard offers dedicated IP addresses, which can be useful for businesses or individuals who need a consistent IP address. This can be helpful for things like online gaming or accessing websites that block VPNs.
Security Features
This section looks at important security features of PrivateVPN and TorGuard such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
PrivateVPN offers robust security with AES-256 encryption, support for OpenVPN, IPsec, PPTP, and L2TP protocols, a firm no-logging policy, and a kill switch. It does not, however, offer features like adblocking, private DNS, or Double VPN. TorGuard has similar security features, but also includes adblocking, private DNS, and offers a more complex setup for advanced users. While both have leak protection and no logging, TorGuard's additional features give it an edge. However, considering ease of use and simplicity, PrivateVPN wins for the average user looking for solid, uncomplicated protection.
PrivateVPN
- 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
- Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: PrivateVPN uses DNS leak protection to prevent your DNS requests being leaked to your ISP.
- Double VPN: PrivateVPN offers a double VPN feature that routes your traffic through two VPN servers. This provides an extra layer of security.
- Tor over VPN: PrivateVPN allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
- Secure core servers: PrivateVPN has a number of secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
- OpenVPN: OpenVPN is a VPN protocol that is considered to be one of the most secure and reliable. It is open-source, which means that it has been independently audited and reviewed.
- IKEv2/IPSec: IKEv2/IPSec is another secure VPN protocol that is often used by businesses and government agencies. It is considered to be more secure than OpenVPN, but it is not as widely supported.
- PPTP: PPTP is an older VPN protocol that is not as secure as OpenVPN or IKEv2/IPSec. However, it is still supported by many devices and is a good option if you need to connect to a VPN on a device that does not support other protocols.
- 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the highest level of encryption available and is considered unbreakable. It is used by banks and government agencies to protect sensitive data.
TorGuard
- AES-256 bit encryption: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. This is the same encryption that is used by banks and governments, and it is considered to be unbreakable.
- DNS leak protection: DNS leak protection prevents your real IP address leaking out, even if the VPN connection drops. This is important because it can prevent your ISP or other third parties tracking your online activity.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
- No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Stealth VPN: Stealth VPN is a feature that masks your VPN traffic so that it looks like regular internet traffic. This can be useful for bypassing censorship or accessing websites that block VPNs.
- Private DNS: TorGuard offers a private DNS service that prevents your ISP or other third parties seeing the websites you visit.
- Tor over VPN: TorGuard allows you to connect to the Tor network through its VPN servers. This provides an additional layer of security and anonymity.
- AES-256 bit encryption: TorGuard uses AES-256 bit encryption, which is considered to be unbreakable. This is the same encryption that is used by banks and governments.
- SHA-512 authentication: TorGuard uses SHA-512 authentication, which is a secure way to verify the authenticity of the VPN server.
- Perfect Forward Secrecy: TorGuard uses Perfect Forward Secrecy, which means that each session uses a unique encryption key. This makes it more difficult for attackers to decrypt your traffic even if they manage to break the encryption for one session.
- Multiple protocols: TorGuard supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2. This allows you to choose the protocol that best suits your needs.
- Obfuscated servers: TorGuard offers obfuscated servers that can be used to bypass censorship or hide your VPN usage your ISP.
Privacy Features
This section looks at the privacy features of TorGuard vs PrivateVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
PrivateVPN and TorGuard both offer strong privacy features. PrivateVPN is based in Sweden (not in Five Eyes jurisdiction) and maintains a strict no-log policy. It supports Bitcoin payments, ensuring anonymous transactions, and offers private browsing with high-grade encryption. TorGuard, based in the US (within Five Eyes jurisdiction), also has a no-log policy. However, it lacks independent auditing. While both VPNs are highly secure, based on its data jurisdiction and support for anonymous payments, PrivateVPN slightly edges out TorGuard in terms of privacy protection.
PrivateVPN
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and IP address are never stored. This makes it impossible for them to track your online activity or share your data with third parties.
- Kill switch: This is a feature that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed in the event of a connection drop.
- DNS leak protection: This is a feature that prevents your DNS requests being leaked to your ISP. DNS requests are used to translate domain names into IP addresses. If your DNS requests are leaked, your ISP could see the websites that you are visiting.
- Double VPN: This is a feature that routes your traffic through two VPN servers. This provides an extra layer of security by encrypting your traffic twice.
- Tor over VPN: This is a feature that allows you to connect to the Tor network through the VPN. Tor is a network that allows you to browse the internet anonymously. By connecting to Tor through the VPN, you can add an extra layer of security to your browsing.
- Secure core servers: These are servers that are located in countries with strong privacy laws. They are used to protect your traffic even if the VPN connection drops.
- Bitcoin payment option: PrivateVPN accepts Bitcoin payments, which allows you to pay for the service anonymously.
- Privacy policy: PrivateVPN has a clear and transparent privacy policy that explains how they collect and use your data.
- No connection logs: PrivateVPN does not keep any logs of your VPN connections. This means that they cannot see which servers you connected to, how long you connected for, or what websites you visited.
- No activity logs: PrivateVPN does not keep any logs of your online activity. This means that they cannot see what websites you visited, what files you downloaded, or what apps you used.
- No payment logs: PrivateVPN does not keep any logs of your payment information. This means that they cannot see how you paid for the service or who you paid.
TorGuard
- No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your real IP address leaking out, even if the VPN connection drops. This is important because it can prevent your ISP or other third parties tracking your online activity.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Stealth VPN: Stealth VPN is a feature that masks your VPN traffic so that it looks like regular internet traffic. This can be useful for bypassing censorship or accessing websites that block VPNs.
- Private DNS: TorGuard offers a private DNS service that prevents your ISP or other third parties seeing the websites you visit.
- Tor over VPN: TorGuard allows you to connect to the Tor network through its VPN servers. This provides an additional layer of security and anonymity.
- No connection logs: TorGuard does not keep any records of your VPN connections, including the time, date, duration, or destination of your connections.
- No traffic logs: TorGuard does not keep any records of your internet traffic, including the websites you visit, the files you download, or the amount of data you transfer.
- No DNS logs: TorGuard does not keep any records of your DNS requests, which are the queries your computer makes to translate domain names into IP addresses.
- No payment logs: TorGuard does not keep any records of your payment information, such as your credit card number or PayPal account information.
Speed Features
This section explores the speed features of PrivateVPN and TorGuard when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
PrivateVPN and TorGuard both offer impressive speeds, however, third-party speed tests reveal that PrivateVPN has an edge. PrivateVPN typically offers download speeds of up to 93 Mbps and upload speeds up to 90 Mbps, while TorGuard reaches around 50 Mbps download and 40 Mbps upload speeds. Both VPNs have server speeds which can support streaming and torrenting. However, PrivateVPN's higher speeds provide a smoother streaming experience, especially on demanding sites like Netflix and Hulu. Thus, in terms of speed, PrivateVPN is the overall winner.
PrivateVPN
- Number of servers: PrivateVPN has a network of over 200 servers in 63 countries. This gives you a lot of options when choosing a server to connect to.
- Server locations: PrivateVPN's servers are located in countries all over the world, including the United States, Canada, Europe, Asia, and South America. This allows you to connect to a server that is close to you, which can improve your speeds.
- Types of servers: PrivateVPN offers a variety of server types, including PPTP, OpenVPN, and IKEv2/IPSec. The type of server you choose will affect your speeds and security.
- Dedicated IP addresses: PrivateVPN offers dedicated IP addresses for an additional fee. This is a good option for users who need to maintain a consistent IP address for things like gaming or streaming.
- Obfuscated servers: PrivateVPN offers obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- Secure core servers: PrivateVPN offers secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
- Unlimited bandwidth: PrivateVPN offers unlimited bandwidth, which means that you can download and stream as much as you want without worrying about your speeds being throttled.
- Fast speeds: PrivateVPN claims to offer fast speeds, but there is no guarantee of this. Your speeds will depend on a number of factors, including your location, the server you are connected to, and the amount of traffic on the network.
- Multiple protocols: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. The protocol you choose will affect your speeds, so it is important to choose the one that is best for your needs.
- Server location: The server location you choose will also affect your speeds. If you are connecting to a server that is far away you, your speeds will be slower than if you connect to a server that is closer.
- Network congestion: Network congestion can also affect your speeds. If there is a lot of traffic on the network, your speeds will be slower.
TorGuard
- 3,000+ servers in 50+ countries: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
- Dedicated IP addresses: TorGuard offers dedicated IP addresses, which can be useful for businesses or individuals who need a consistent IP address. This can be helpful for things like online gaming or accessing websites that block VPNs.
- Obfuscated servers: TorGuard offers obfuscated servers that can be used to bypass censorship or hide your VPN usage your ISP. Obfuscated servers use a special technique to disguise their traffic, making it look like regular internet traffic. This can be useful for users in countries with strict internet censorship or for users who want to hide their VPN usage their ISP.
- P2P-optimized servers: TorGuard has P2P-optimized servers that are designed for torrenting. These servers are located in countries where torrenting is legal and they have high bandwidth and low latency.
- Streaming-optimized servers: TorGuard has streaming-optimized servers that are designed for streaming video and audio. These servers are located in countries where the content you want to watch is available and they have high bandwidth and low latency.
- Private VPN Cloud: TorGuard offers a Private VPN Cloud service that allows you to host your own VPN server. This is a great option for businesses or individuals who need a high level of security and privacy.
- Unlimited bandwidth and speeds: TorGuard offers unlimited bandwidth and speeds, which means that you can download and upload as much data as you want without any restrictions.
- WireGuard protocol: TorGuard supports the WireGuard protocol, which is one of the fastest VPN protocols available.
- Optimized servers: TorGuard has optimized servers for different activities, such as streaming, gaming, and torrenting. This ensures that you get the best possible speeds for your needs.
- Automatic server selection: TorGuard's automatic server selection feature will automatically connect you to the fastest server available.
- Kill switch: TorGuard's kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by PrivateVPN versus TorGuard.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
PrivateVPN offers a dedicated IP address, which is great for unblocking streaming services like Netflix, Hulu, and BBC iPlayer. It also supports P2P file sharing for torrenting. However, TorGuard provides more optimized servers for torrenting and has a larger server network, enhancing its ability to unblock streaming services. Both offer strong security measures, but TorGuard offers more customization. Although PrivateVPN is user-friendly and has strong offerings, TorGuard wins for its superior torrenting capabilities, larger server network, and customization options.
PrivateVPN
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
- Fast speeds for streaming: PrivateVPN's speeds are good enough for streaming HD videos. You may experience some buffering, but it should not be too bad.
- Multiple protocols for streaming: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. OpenVPN is generally considered to be the most secure protocol, but it may not be the fastest. IKEv2/IPSec is a good compromise between security and speed. PPTP is the least secure protocol, but it is also the fastest.
- Dedicated streaming servers: PrivateVPN offers dedicated streaming servers for some popular streaming services. These servers are optimized for streaming and can provide better speeds and reliability.
- Allows P2P traffic: PrivateVPN allows P2P traffic on all of its servers. This means that you can download and share files using torrent clients without any problems.
- No bandwidth limits: PrivateVPN does not have any bandwidth limits for torrenting. This means that you can download as much as you want without worrying about your speeds being throttled.
- Strong encryption: PrivateVPN uses 256-bit encryption to protect your data while torrenting. This means that your traffic is encrypted and cannot be intercepted by third parties.
- No logs: PrivateVPN does not keep any logs of your torrenting activity. This means that they cannot see what files you are downloading or sharing.
- Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
TorGuard
- Streaming-optimized servers: TorGuard has streaming-optimized servers that are designed for streaming video and audio. These servers are located in countries where the content you want to watch is available and they have high bandwidth and low latency.
- Unblock geo-restricted content: TorGuard can unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This is because TorGuard has servers located in different countries, so you can connect to a server in the country where the content you want to watch is available.
- No buffering or lag: TorGuard's streaming servers are designed to provide smooth and uninterrupted streaming. This means that you should not experience any buffering or lag when streaming video or audio.
- Wide variety of supported devices: TorGuard is compatible with a wide variety of devices, including Windows, Mac, Linux, iOS, and Android. This means that you can use TorGuard to stream on your computer, smartphone, or tablet.
- Easy to use: TorGuard is easy to use, even for beginners. The software has a user-friendly interface that makes it easy to connect to a server and start streaming.
- P2P-optimized servers: TorGuard has P2P-optimized servers that are designed for torrenting. These servers are located in countries where torrenting is legal and they have high bandwidth and low latency.
- Unblock torrent sites: TorGuard can unblock torrent sites, such as The Pirate Bay and RARBG. This is because TorGuard has servers located in different countries, so you can connect to a server in a country where the torrent site is not blocked.
- Protect your privacy: TorGuard's strong encryption and no-logging policy protect your privacy when torrenting. This means that your ISP or other third parties cannot track your torrenting activity.
- Easy to use: TorGuard is easy to use, even for beginners. The software has a user-friendly interface that makes it easy to connect to a server and start torrenting.
Support Features
This section looks at what kind of customer support you can expect from TorGuard versus PrivateVPN.
Winner is:
PrivateVPN provides a robust 24/7 customer support with a responsive live chat feature, email support, and detailed setup guides. TorGuard, on the other hand, also offers 24/7 support but lacks the live chat feature, relying mostly on ticketing and email system. Customer support is crucial to address technical issues and ensure seamless VPN usage. Considering the immediacy and accessibility of support, PrivateVPN stands out as the clear winner in providing superior customer service.
PrivateVPN
- Live chat: PrivateVPN offers live chat support 24/7. This means that you can get help a customer support representative at any time of day or night.
- Email support: PrivateVPN also offers email support. You can send an email to the support team and they will get back to you as soon as possible.
- Knowledge base: PrivateVPN has a knowledge base that contains articles about how to use the service. This is a good resource if you have a simple question or need help troubleshooting a problem.
- Forum: PrivateVPN also has a forum where users can ask questions and help each other. This is a good resource if you have a more complex question or need help with something that is not covered in the knowledge base.
- Money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service for 30 days and if you are not satisfied, you can get a full refund.
TorGuard
- 24/7 customer support: TorGuard offers 24/7 customer support, which means that you can get help a live person at any time of the day or night.
- Live chat: TorGuard offers live chat support, which is a quick and convenient way to get help a customer support representative.
- Email support: TorGuard also offers email support, which is a good option if you need to provide more detailed information about your issue.
- Knowledge base: TorGuard has a comprehensive knowledge base that includes articles and tutorials on a variety of topics, such as how to install TorGuard, how to use TorGuard, and how to troubleshoot common problems.
- Community forum: TorGuard also has a community forum where you can ask questions and get help other TorGuard users.
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