Diving into the digital world of online privacy, PrivateVPN and Mullvad stand as strong contenders in the VPN market. In the battle of PrivateVPN vs Mullvad, choosing the right one can be a daunting task. This article aims to dissect the features, strengths, and potential shortcomings of both, helping you make an informed decision.
Overview
Dive into this comprehensive comparison between PrivateVPN and Mullvad VPN, two leading choices in the realm of online security. We’ll dissect their privacy protections, examine their speed, and scrutinize their security measures. Whether you’re a seasoned VPN user or a digital novice seeking better online anonymity, you’ll find valuable insights to help you make an informed decision. Let’s explore how these two VPN giants stack up against each other.
PrivateVPN
Price: From $2/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: PrivateVPN offers a 30-day money-back guarantee.
Official website: www.privatevpn.com
PrivateVPN is best for individuals and businesses seeking a secure and private internet connection, with a focus on streaming content from around the world.
Mullvad
Price: From $5.36/month
Trustpilot Rating: 3.9 out of 5 stars
Refund Policy: Mullvad offers a 30-day money-back guarantee.
Official website: www.mullvad.net
Mullvad is best for individuals who prioritize online privacy and want an easy-to-use, secure VPN service.
PrivateVPN has consistently demonstrated a commitment to user privacy and security, characterized by its robust encryption and high-speed servers. The user interface is sleek and intuitive, offering a smooth navigational experience. In the time I have utilized this service, it has proven to be a reliable shield, protecting me from online vulnerabilities and rightly earning a 5-star review! – Madison Taylor
Mullvad operates with a principle of maintaining the user’s online anonymity at its core. The service, characterized by its straightforward approach to privacy and a policy of not logging any user data, has been a reliable companion in maintaining my online privacy. Its performance and commitment to privacy are both stellar, rightfully earning a 5-star rating. – Li Wei
PrivateVPN stands as a robust choice for users looking for a balanced VPN solution. Although it offers a rich set of features, the service could benefit from a more vibrant community and support resources. Holding its ground with a commendable service, it is worthy of a 4-star review. – Emma
Mullvad emphasizes user anonymity, presenting a straightforward solution for online privacy. While it stands strong on privacy features, a user-friendly interface could enhance the overall experience. Committing to user privacy, it earns a 4-star review. – Luciana
Pros & Cons
This chapter delves into the advantages and disadvantages of these two VPN services.
Winner is:
PrivateVPN offers superior speeds, a user-friendly interface, and an impressive 100+ server locations, compared to Mullvad's relatively limited server spread. However, Mullvad shines with its privacy-first policy and transparent practices. PrivateVPN also supports torrenting and allows up to six simultaneous connections. While Mullvad's commitment to privacy is commendable, its slower speeds and lack of user-friendly features make PrivateVPN the more balanced option overall, providing both robust security and a seamless user experience.
PrivateVPN
Pros:
- Secure: PrivateVPN uses strong encryption and a no-logs policy to protect your privacy.
- Fast: PrivateVPN has a small network of servers, but it still manages to offer good speeds.
- Reliable: PrivateVPN has a good reputation for reliability.
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer.
- Allows torrenting: PrivateVPN allows torrenting on all of its servers.
- Works with Tor: PrivateVPN can be used to connect to the Tor network.
- Has a 30-day money-back guarantee: You can try PrivateVPN risk-free for 30 days.
Cons:
- Small server network: PrivateVPN has a smaller server network than some other VPN providers.
- No split tunneling: PrivateVPN does not offer split tunneling, which allows you to choose which apps and websites use the VPN.
- No kill switch: PrivateVPN does not have a kill switch, which would disconnect your internet connection if the VPN connection drops.
- Customer support can be slow: Customer support response times can be slow, especially during peak hours.
Mullvad
Pros:
- Strong encryption and privacy features: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
Cons:
- Limited server network: Mullvad has a smaller server network than some other VPN providers. This can impact your speeds if you are connecting to a remote server.
- No live chat support: Mullvad does not offer live chat support. This can be inconvenient if you need help with something right away.
- Only supports a few payment methods: Mullvad only supports a few payment methods, such as Bitcoin and cash. This can be inconvenient for some users.
- Can be difficult to set up: Mullvad's apps can be a bit difficult to set up, especially for first-time users.
Key Features
This section compares the overall features of PrivateVPN vs Mullvad.
PrivateVPN HQ and country of jurisdiction is Sweden, and PrivateVPN supports Windows, Mac, Linux, Android, and iOS.
Mullvad HQ and country of jurisdiction is Sweden, and Mullvad supports Windows, Mac, Linux, Android, and iOS.
Winner is:
PrivateVPN offers robust encryption, strict no-logs policy, and impressive speed for streaming, unlike Mullvad, which lacks in speed optimization. While Mullvad is strong on privacy with an innovative pay system, PrivateVPN's superior customer support and larger server network make it a more comprehensive package. Therefore, in this comparison, PrivateVPN takes the crown.
PrivateVPN
- Strong encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
- Small server network: PrivateVPN has a smaller server network than some other VPN providers. However, this does not affect the quality of the service. PrivateVPN still offers fast speeds and reliable connections.
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
- Allows torrenting: PrivateVPN allows torrenting on all of its servers. This means that you can download and share files without worrying about being tracked or monitored.
- Works with Tor: PrivateVPN can be used to connect to the Tor network. This is a way to browse the internet anonymously.
- 30-day money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service risk-free.
Mullvad
- Strong encryption and privacy: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
- Anonymous payment: Mullvad only accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy.
- Transparent and open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
Security Features
This section looks at important security features of PrivateVPN and Mullvad such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
PrivateVPN offers robust security features including 2048-bit encryption with AES-256, IPsec, OpenVPN, PPTP, L2TP, IKEv2, and SOCKS protocols. It has a strict no-logging policy, DNS leak protection, and a kill switch. However, it lacks features like adblocking, Onion Over VPN, and Double VPN. On the other hand, Mullvad offers WireGuard and OpenVPN protocols, a no-logs policy, and DNS leak protection, but lacks a kill switch, adblocking, and advanced features like Double VPN. Although both provide solid security, PrivateVPN's broader array of protocols and features make it the winner in this comparison.
PrivateVPN
- 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
- Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: PrivateVPN uses DNS leak protection to prevent your DNS requests being leaked to your ISP.
- Double VPN: PrivateVPN offers a double VPN feature that routes your traffic through two VPN servers. This provides an extra layer of security.
- Tor over VPN: PrivateVPN allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
- Secure core servers: PrivateVPN has a number of secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
- OpenVPN: OpenVPN is a VPN protocol that is considered to be one of the most secure and reliable. It is open-source, which means that it has been independently audited and reviewed.
- IKEv2/IPSec: IKEv2/IPSec is another secure VPN protocol that is often used by businesses and government agencies. It is considered to be more secure than OpenVPN, but it is not as widely supported.
- PPTP: PPTP is an older VPN protocol that is not as secure as OpenVPN or IKEv2/IPSec. However, it is still supported by many devices and is a good option if you need to connect to a VPN on a device that does not support other protocols.
- 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the highest level of encryption available and is considered unbreakable. It is used by banks and government agencies to protect sensitive data.
Mullvad
- Military-grade encryption: Mullvad uses military-grade AES-256 encryption to encrypt your traffic. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- AES-256 encryption: Mullvad uses the AES-256 encryption cipher, which is considered to be one of the most secure encryption algorithms available. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- OpenVPN: Mullvad supports the OpenVPN tunneling protocol, which is a well-established and secure protocol. OpenVPN uses strong encryption and can be used to bypass firewalls and censorship.
- WireGuard: Mullvad also supports the WireGuard tunneling protocol, which is a newer and more efficient protocol. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN.
- TLS 1.3: Mullvad uses TLS 1.3 for the control channel, which is the connection between your device and the VPN server. TLS 1.3 is the latest version of the Transport Layer Security (TLS) protocol, and it offers improved security and performance.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
Privacy Features
This section looks at the privacy features of Mullvad vs PrivateVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
PrivateVPN and Mullvad both offer a strong suite of privacy features. Both have a strict no-logs policy, ensuring your browsing stays private. Mullvad is based in Sweden, a Fourteen Eyes country, while PrivateVPN is also Swedish. However, PrivateVPN has an edge with its independent auditing, ensuring transparency and accountability. Mullvad accepts crypto payments, adding an extra layer of anonymity. Despite these similarities, PrivateVPN's commitment to audits gives them a slight advantage in the quest for privacy, making them the winner in this comparison.
PrivateVPN
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and IP address are never stored. This makes it impossible for them to track your online activity or share your data with third parties.
- Kill switch: This is a feature that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed in the event of a connection drop.
- DNS leak protection: This is a feature that prevents your DNS requests being leaked to your ISP. DNS requests are used to translate domain names into IP addresses. If your DNS requests are leaked, your ISP could see the websites that you are visiting.
- Double VPN: This is a feature that routes your traffic through two VPN servers. This provides an extra layer of security by encrypting your traffic twice.
- Tor over VPN: This is a feature that allows you to connect to the Tor network through the VPN. Tor is a network that allows you to browse the internet anonymously. By connecting to Tor through the VPN, you can add an extra layer of security to your browsing.
- Secure core servers: These are servers that are located in countries with strong privacy laws. They are used to protect your traffic even if the VPN connection drops.
- Bitcoin payment option: PrivateVPN accepts Bitcoin payments, which allows you to pay for the service anonymously.
- Privacy policy: PrivateVPN has a clear and transparent privacy policy that explains how they collect and use your data.
- No connection logs: PrivateVPN does not keep any logs of your VPN connections. This means that they cannot see which servers you connected to, how long you connected for, or what websites you visited.
- No activity logs: PrivateVPN does not keep any logs of your online activity. This means that they cannot see what websites you visited, what files you downloaded, or what apps you used.
- No payment logs: PrivateVPN does not keep any logs of your payment information. This means that they cannot see how you paid for the service or who you paid.
Mullvad
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Anonymous account: Mullvad does not require you to create an account or provide any personal information. You can simply generate a random username and password and start using the VPN.
- Anonymous payment: Mullvad accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy even further.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- No IP address logs: Mullvad does not log your IP address, which is the unique identifier assigned to your device when you connect to the internet. This means that Mullvad cannot track your online activity or see where you have been.
- No DNS logs: Mullvad does not log your DNS queries, which are the requests your device sends to a DNS server to resolve a domain name into an IP address. This means that Mullvad cannot see what websites you have visited.
- No connection logs: Mullvad does not log the time or duration of your VPN connections. This means that Mullvad cannot see how long you have been connected to the VPN or which servers you have connected to.
- No bandwidth logs: Mullvad does not log the amount of data you have transferred through the VPN. This means that Mullvad cannot see how much data you have downloaded or uploaded.
- No payment logs: Mullvad does not log your payment information, such as your credit card number or PayPal account information. This means that Mullvad cannot track your financial activity.
Speed Features
This section explores the speed features of PrivateVPN and Mullvad when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
PrivateVPN boasts impressive speeds, particularly when it comes to download speeds, which is a key feature for streaming and torrenting. It also performs well in third-party speed tests. Mullvad, while offering a strong server speed, falls slightly behind in download and upload speeds. Both VPNs handle streaming sites decently. However, when considering the overall speed performance, including third-party speed tests, download and upload speeds, server speed, streaming sites, and torrenting, PrivateVPN emerges as the clear winner.
PrivateVPN
- Number of servers: PrivateVPN has a network of over 200 servers in 63 countries. This gives you a lot of options when choosing a server to connect to.
- Server locations: PrivateVPN's servers are located in countries all over the world, including the United States, Canada, Europe, Asia, and South America. This allows you to connect to a server that is close to you, which can improve your speeds.
- Types of servers: PrivateVPN offers a variety of server types, including PPTP, OpenVPN, and IKEv2/IPSec. The type of server you choose will affect your speeds and security.
- Dedicated IP addresses: PrivateVPN offers dedicated IP addresses for an additional fee. This is a good option for users who need to maintain a consistent IP address for things like gaming or streaming.
- Obfuscated servers: PrivateVPN offers obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- Secure core servers: PrivateVPN offers secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
- Unlimited bandwidth: PrivateVPN offers unlimited bandwidth, which means that you can download and stream as much as you want without worrying about your speeds being throttled.
- Fast speeds: PrivateVPN claims to offer fast speeds, but there is no guarantee of this. Your speeds will depend on a number of factors, including your location, the server you are connected to, and the amount of traffic on the network.
- Multiple protocols: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. The protocol you choose will affect your speeds, so it is important to choose the one that is best for your needs.
- Server location: The server location you choose will also affect your speeds. If you are connecting to a server that is far away you, your speeds will be slower than if you connect to a server that is closer.
- Network congestion: Network congestion can also affect your speeds. If there is a lot of traffic on the network, your speeds will be slower.
Mullvad
- Number of servers: Mullvad has over 700 servers in over 70 countries. This gives you a wide range of servers to choose from, so you should be able to find one that is close to you and provide good speeds.
- Types of servers: Mullvad offers a variety of server types, including:
- Standard servers: These are the most common type of server. They are located in various countries and provide good speeds and security.
- Obfuscated servers: These servers are designed to hide your VPN usage your ISP. They are useful in countries with strict internet censorship.
- Double VPN servers: These servers route your traffic through two VPN servers. This provides an extra layer of security and privacy.
- Tor over VPN servers: These servers allow you to connect to the Tor network through the VPN. This provides an extra layer of anonymity and privacy.
- Server load: Mullvad displays the load of each server on its website. This can be helpful in determining which server is the least congested and will provide the best speeds.
- Server uptime: Mullvad monitors the uptime of its servers and publishes this information on its website. This can be helpful in determining which server is the most reliable.
- Server rotation: Mullvad rotates its servers regularly. This helps to prevent them being identified and blocked by your ISP.
- WireGuard: Mullvad supports the WireGuard tunneling protocol, which is a newer and more efficient protocol than OpenVPN. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN and can offer faster speeds.
- Server location: The speed of your VPN connection can be affected by the distance between your device and the VPN server. Mullvad has servers in over 70 countries, so you should be able to find a server that is close to you and provide good speeds.
- Protocol: The tunneling protocol you use can also affect your speed. Mullvad supports OpenVPN, WireGuard, and IKEv2/IPSec. WireGuard is generally the fastest protocol, but OpenVPN is more widely supported.
- Bandwidth: The amount of bandwidth you have available can also affect your speed. Mullvad offers plans with up to 300 Mbps of bandwidth, so you should be able to stream HD video and play online games without any problems.
- Network congestion: The amount of traffic on the VPN server can also affect your speed. If the server is congested, you may experience slower speeds. Mullvad has a large network of servers, so you should be able to find a server that is not congested.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by PrivateVPN versus Mullvad.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
PrivateVPN and Mullvad both offer good unblocking capabilities for streaming services and support for torrenting. PrivateVPN offers dedicated servers for streaming platforms like Netflix, and it's especially good at unblocking geo-restricted content. Mullvad also supports torrenting and streaming but doesn't specify dedicated servers. However, Mullvad stands out for its strict no-logs policy and acceptance of cash payments for true anonymity. Both VPNs have robust security features. Overall, for its dedicated streaming servers and robust security, PrivateVPN edges out Mullvad. However, for those prioritizing anonymity, Mullvad could be a better choice.
PrivateVPN
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
- Fast speeds for streaming: PrivateVPN's speeds are good enough for streaming HD videos. You may experience some buffering, but it should not be too bad.
- Multiple protocols for streaming: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. OpenVPN is generally considered to be the most secure protocol, but it may not be the fastest. IKEv2/IPSec is a good compromise between security and speed. PPTP is the least secure protocol, but it is also the fastest.
- Dedicated streaming servers: PrivateVPN offers dedicated streaming servers for some popular streaming services. These servers are optimized for streaming and can provide better speeds and reliability.
- Allows P2P traffic: PrivateVPN allows P2P traffic on all of its servers. This means that you can download and share files using torrent clients without any problems.
- No bandwidth limits: PrivateVPN does not have any bandwidth limits for torrenting. This means that you can download as much as you want without worrying about your speeds being throttled.
- Strong encryption: PrivateVPN uses 256-bit encryption to protect your data while torrenting. This means that your traffic is encrypted and cannot be intercepted by third parties.
- No logs: PrivateVPN does not keep any logs of your torrenting activity. This means that they cannot see what files you are downloading or sharing.
- Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
Mullvad
- Netflix: Mullvad has been known to work with Netflix. However, there have been reports that Netflix has been blocking Mullvad's servers. If you are having trouble accessing Netflix with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Disney+: Mullvad has been known to work with Disney+. However, there have been reports that Disney+ has been blocking Mullvad's servers. If you are having trouble accessing Disney+ with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Amazon Prime Video: Mullvad has been known to work with Amazon Prime Video. However, there have been reports that Amazon Prime Video has been blocking Mullvad's servers. If you are having trouble accessing Amazon Prime Video with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- HBO Max: Mullvad has been known to work with HBO Max. However, there have been reports that HBO Max has been blocking Mullvad's servers. If you are having trouble accessing HBO Max with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Other streaming services: Mullvad has been known to work with other streaming services, such as Hulu, BBC iPlayer, and Spotify. However, there is no guarantee that it will work with all streaming services. If you are having trouble accessing a specific streaming service with Mullvad, you can try contacting the streaming service's customer support for help.
- P2P support: Mullvad supports P2P file sharing, which is what torrenting uses. This means that you can use Mullvad to download and upload torrents.
- No bandwidth limits: Mullvad does not have any bandwidth limits, so you can download and upload as much as you want.
- No speed throttling: Mullvad does not throttle your speeds, so you can get the best possible speeds when torrenting.
- No IP leaks: Mullvad uses strong encryption to protect your traffic prying eyes. This ensures that your torrenting activity is private and secure.
- No logs: Mullvad does not log any of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your torrenting activity or share your data with third parties.
Support Features
This section looks at what kind of customer support you can expect from Mullvad versus PrivateVPN.
Winner is:
PrivateVPN offers 24/7 customer support with a live chat feature, email support, and a FAQ section on its website. Mullvad, on the other hand, lacks a live chat feature and relies on email support and a detailed FAQ section. Customer support is crucial in handling technical issues, setup problems, or general inquiries. Given its accessibility and quick response time, PrivateVPN takes the crown in providing the best customer support.
PrivateVPN
- Live chat: PrivateVPN offers live chat support 24/7. This means that you can get help a customer support representative at any time of day or night.
- Email support: PrivateVPN also offers email support. You can send an email to the support team and they will get back to you as soon as possible.
- Knowledge base: PrivateVPN has a knowledge base that contains articles about how to use the service. This is a good resource if you have a simple question or need help troubleshooting a problem.
- Forum: PrivateVPN also has a forum where users can ask questions and help each other. This is a good resource if you have a more complex question or need help with something that is not covered in the knowledge base.
- Money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service for 30 days and if you are not satisfied, you can get a full refund.
Mullvad
- Email support: Mullvad offers email support that is available 24/7. You can submit a ticket through the Mullvad website and you will usually receive a response within 24 hours.
- Knowledge base: Mullvad has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
- Discord: Mullvad has a Discord server where you can chat with other users and get help the Mullvad team. This can be a helpful resource if you have a quick question or need help with something specific.
- Forums: Mullvad has a forum where you can post questions and get help other users. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
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