In the world of Virtual Private Networks, PrivateVPN and Bitdefender VPN are noteworthy contenders. Our in-depth comparison of PrivateVPN vs Bitdefender VPN will dissect their key features, strengths, and potential drawbacks, helping you make an informed decision about which VPN service suits your needs best.
Overview
Dive into our in-depth comparison of PrivateVPN and Bitdefender VPN, two titans in the realm of online security and privacy. We’ll dissect their robust security protocols, assess their commitment to user privacy, and test their speed claims. Whether you’re seeking top-tier encryption or lightning-fast streaming, we’ve got the lowdown to help you make the best choice for your VPN needs. Let’s cut through the jargon and see how these two competitors stack up.
PrivateVPN
Price: From $2/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: PrivateVPN offers a 30-day money-back guarantee.
Official website: www.privatevpn.com
PrivateVPN is best for individuals and businesses seeking a secure and private internet connection, with a focus on streaming content from around the world.
Bitdefender VPN
Price: From $2.50/month
Trustpilot Rating: 3.8 out of 5 stars
Refund Policy: Bitdefender VPN offers a 30-day money back guarantee.
Official website: www.bitdefender.com/vpn
Bitdefender VPN is best for individuals and businesses looking for a secure and private internet connection, especially when using public Wi-Fi networks.
PrivateVPN has consistently demonstrated a commitment to user privacy and security, characterized by its robust encryption and high-speed servers. The user interface is sleek and intuitive, offering a smooth navigational experience. In the time I have utilized this service, it has proven to be a reliable shield, protecting me from online vulnerabilities and rightly earning a 5-star review! – Madison Taylor
Bitdefender VPN operates under a hallmark of excellence, bringing robust security features from a renowned name in cybersecurity. The service offers a seamless online experience, complemented by an intuitive user interface. It’s a service that stands tall in delivering on its promises, rightly deserving a 5-star rating. – Raj Patel
PrivateVPN stands as a robust choice for users looking for a balanced VPN solution. Although it offers a rich set of features, the service could benefit from a more vibrant community and support resources. Holding its ground with a commendable service, it is worthy of a 4-star review. – Emma
Leveraging its background in cybersecurity, Bitdefender VPN offers a service with sound security features. However, the daily traffic limit on the free version may deter heavy users. It manages to secure a 4-star rating with its premium offerings, showcasing potential for further growth. – Valeria
Pros & Cons
This segment examines the benefits and drawbacks of these two VPNs.
Winner is:
PrivateVPN offers superior features including robust encryption, high-speed servers, and a strict no-logs policy. While Bitdefender VPN also provides adequate security, it falls short in speed and server variety. Moreover, its logging policy isn't as strong as PrivateVPN. Thus, in terms of privacy, speed, and overall value, PrivateVPN is the clear winner providing a more comprehensive, user-friendly, and secure VPN experience.
PrivateVPN
Pros:
- Secure: PrivateVPN uses strong encryption and a no-logs policy to protect your privacy.
- Fast: PrivateVPN has a small network of servers, but it still manages to offer good speeds.
- Reliable: PrivateVPN has a good reputation for reliability.
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer.
- Allows torrenting: PrivateVPN allows torrenting on all of its servers.
- Works with Tor: PrivateVPN can be used to connect to the Tor network.
- Has a 30-day money-back guarantee: You can try PrivateVPN risk-free for 30 days.
Cons:
- Small server network: PrivateVPN has a smaller server network than some other VPN providers.
- No split tunneling: PrivateVPN does not offer split tunneling, which allows you to choose which apps and websites use the VPN.
- No kill switch: PrivateVPN does not have a kill switch, which would disconnect your internet connection if the VPN connection drops.
- Customer support can be slow: Customer support response times can be slow, especially during peak hours.
Bitdefender VPN
Pros:
- Strong encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is protected prying eyes.
- No-logs policy: Bitdefender VPN has a strict no-logs policy. This means that the company does not collect any data about your online activities, such as the websites you visit, the files you download, or the amount of data you use. This helps to protect your privacy.
- Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not legally required to collect or share your data.
- Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Ad blocker: The ad blocker is a feature that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
- Secure DNS: The secure DNS is a feature that encrypts your DNS requests. This can help to protect your privacy and security.
- Large server network: Bitdefender VPN has a large server network with over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed.
- Fast speeds: Bitdefender VPN offers good speeds. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most online activities.
- Easy to use: Bitdefender VPN is easy to use. The interface is simple and straightforward.
Cons:
- Confusion privacy policy: Bitdefender's privacy policy is somewhat confusing because it states that the company does not collect any personally identifiable information, but it also says that it may collect some non-personal information, such as the IP addresses of the servers that users connect to. This information could be used to track users' online activities, even when they are connected to the VPN.
- Introductory pricing for annual plans: Bitdefender VPN offers a free plan with a data limit of 200MB per day. The paid plans start at $2.99 per month for a one-year subscription. However, this introductory pricing is only available for the first year. After the first year, the price increases to $9.99 per month.
- No multi-hop connections on Windows: Multi-hop connections are when your traffic is routed through multiple servers before reaching its destination. This can help to improve your privacy and security. However, Bitdefender VPN does not support multi-hop connections on Windows.
- No option to change VPN protocol on Windows: Bitdefender VPN uses the Catapult Hydra protocol by default. This is a proprietary protocol that is developed by Hotspot Shield. However, users on Windows cannot change the VPN protocol.
- DNS leaks have been reported: DNS leaks occur when your device's DNS requests are sent unencrypted over the internet. This can reveal your real IP address and location. Bitdefender VPN has been reported to have DNS leaks in the past.
- Lacks some advanced security features: Bitdefender VPN does not offer some of the advanced security features that are available in other VPNs, such as a dedicated IP address or a kill switch. A dedicated IP address can help to protect your privacy by making it more difficult for websites to track your online activities. A kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops.
- Not as effective for streaming as some other VPNs: Bitdefender VPN can be used to stream content some streaming services, but it may not work with all services. For example, it has been reported to not work with Netflix in the United States.
Key Features
This section compares the overall features of PrivateVPN vs Bitdefender VPN.
PrivateVPN HQ and country of jurisdiction is Sweden, and PrivateVPN supports Windows, Mac, Linux, Android, and iOS.
Bitdefender VPN HQ and country of jurisdiction is Romania, and Bitdefender VPN supports Windows, Mac, Android, and iOS platforms.
Winner is:
PrivateVPN stands out with its robust security, a zero-logs policy, and the ability to bypass geo-restrictions, ideal for streaming. Bitdefender VPN, while offering decent security, falls short with its limited server network and lack of transparency about its logging policy. Despite Bitdefender's strong brand in cybersecurity, when it comes to VPN features, PrivateVPN emerges as the clear winner due to its superior privacy protection and overall functionality.
PrivateVPN
- Strong encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
- Small server network: PrivateVPN has a smaller server network than some other VPN providers. However, this does not affect the quality of the service. PrivateVPN still offers fast speeds and reliable connections.
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
- Allows torrenting: PrivateVPN allows torrenting on all of its servers. This means that you can download and share files without worrying about being tracked or monitored.
- Works with Tor: PrivateVPN can be used to connect to the Tor network. This is a way to browse the internet anonymously.
- 30-day money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service risk-free.
Bitdefender VPN
- Strong encryption: Bitdefender VPN uses military-grade encryption to protect your data. This means that your traffic is encrypted and cannot be read by anyone, not even Bitdefender.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones use your regular internet connection. This can be useful for things like streaming or gaming.
- Large server network: Bitdefender VPN has a large server network with over 4800 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you.
- Easy to use: Bitdefender VPN is easy to use and has a user-friendly interface. This makes it a good option for beginners.
- Affordable: Bitdefender VPN is a very affordable VPN. The monthly price starts at $2.99.
Security Features
This section looks at important security features of PrivateVPN and Bitdefender VPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
PrivateVPN offers robust security features that include AES-256 encryption, IP address leaks protection, DNS leak protection, and a strict no-logs policy. It also supports a variety of VPN protocols like OpenVPN, PPTP, and IKEv2. Notably, it provides a kill switch and IPv6 leak protection. Bitdefender VPN, on the other hand, also offers strong encryption and IP/DNS leak protection but lacks in features like adblocking, split tunneling, and advanced VPN protocols. It maintains some logs and lacks a kill switch. Therefore, for its comprehensive security characteristics, PrivateVPN is the clear winner.
PrivateVPN
- 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
- Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: PrivateVPN uses DNS leak protection to prevent your DNS requests being leaked to your ISP.
- Double VPN: PrivateVPN offers a double VPN feature that routes your traffic through two VPN servers. This provides an extra layer of security.
- Tor over VPN: PrivateVPN allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
- Secure core servers: PrivateVPN has a number of secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
- OpenVPN: OpenVPN is a VPN protocol that is considered to be one of the most secure and reliable. It is open-source, which means that it has been independently audited and reviewed.
- IKEv2/IPSec: IKEv2/IPSec is another secure VPN protocol that is often used by businesses and government agencies. It is considered to be more secure than OpenVPN, but it is not as widely supported.
- PPTP: PPTP is an older VPN protocol that is not as secure as OpenVPN or IKEv2/IPSec. However, it is still supported by many devices and is a good option if you need to connect to a VPN on a device that does not support other protocols.
- 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the highest level of encryption available and is considered unbreakable. It is used by banks and government agencies to protect sensitive data.
Bitdefender VPN
- Military-grade encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is encrypted and cannot be read by anyone, not even Bitdefender.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
- Secure DNS: Bitdefender VPN uses its own secure DNS servers to protect your privacy. This means that your DNS requests are not sent unencrypted over the internet.
- Double VPN: Bitdefender VPN offers a double VPN feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
- No-log policy: Bitdefender VPN has a strict no-log policy. This means that the company does not collect any data about your online activities.
- Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not subject to data retention laws that could force it to collect or share your data.
- Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
- AES-256 encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is encrypted and cannot be read by anyone, not even Bitdefender.
- Perfect Forward Secrecy (PFS): Bitdefender VPN uses PFS, which means that the encryption keys are changed for each new VPN session. This makes it more difficult for anyone to crack the encryption keys, even if they have access to one of the keys a previous session.
- HMAC authentication: Bitdefender VPN uses HMAC authentication, which ensures that the data that is sent and received between your device and the VPN server is not tampered with.
- DNS leak protection: Bitdefender VPN has DNS leak protection, which prevents your DNS requests being sent unencrypted over the internet. This helps to protect your privacy and security.
Privacy Features
This section looks at the privacy features of Bitdefender VPN vs PrivateVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
PrivateVPN and Bitdefender VPN both offer robust privacy features. PrivateVPN has a strict no-log policy, is independently audited, supports crypto payments, and is based in Sweden, outside the Five Eyes jurisdiction. Bitdefender VPN also has a no-log policy, offers private browsing, but falls within the Five Eyes jurisdiction as it's headquartered in Romania. While both VPNs ensure privacy, PrivateVPN's features, including its jurisdiction and support for crypto payments, give it a slight edge over Bitdefender VPN. Therefore, the winner for privacy features is PrivateVPN.
PrivateVPN
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and IP address are never stored. This makes it impossible for them to track your online activity or share your data with third parties.
- Kill switch: This is a feature that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed in the event of a connection drop.
- DNS leak protection: This is a feature that prevents your DNS requests being leaked to your ISP. DNS requests are used to translate domain names into IP addresses. If your DNS requests are leaked, your ISP could see the websites that you are visiting.
- Double VPN: This is a feature that routes your traffic through two VPN servers. This provides an extra layer of security by encrypting your traffic twice.
- Tor over VPN: This is a feature that allows you to connect to the Tor network through the VPN. Tor is a network that allows you to browse the internet anonymously. By connecting to Tor through the VPN, you can add an extra layer of security to your browsing.
- Secure core servers: These are servers that are located in countries with strong privacy laws. They are used to protect your traffic even if the VPN connection drops.
- Bitcoin payment option: PrivateVPN accepts Bitcoin payments, which allows you to pay for the service anonymously.
- Privacy policy: PrivateVPN has a clear and transparent privacy policy that explains how they collect and use your data.
- No connection logs: PrivateVPN does not keep any logs of your VPN connections. This means that they cannot see which servers you connected to, how long you connected for, or what websites you visited.
- No activity logs: PrivateVPN does not keep any logs of your online activity. This means that they cannot see what websites you visited, what files you downloaded, or what apps you used.
- No payment logs: PrivateVPN does not keep any logs of your payment information. This means that they cannot see how you paid for the service or who you paid.
Bitdefender VPN
- No-log policy: Bitdefender VPN has a strict no-log policy. This means that the company does not collect any data about your online activities, such as the websites you visit, the files you download, or the amount of data you use.
- Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not subject to data retention laws that could force it to collect or share your data.
- Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
- Secure DNS: Bitdefender VPN uses its own secure DNS servers to protect your privacy. This means that your DNS requests are not sent unencrypted over the internet.
- No connection logs: Bitdefender VPN does not keep any logs of your VPN connections. This means that the company does not know which servers you connect to, how long you are connected to each server, or what websites you visit while you are connected to the VPN.
- No traffic logs: Bitdefender VPN does not keep any logs of your internet traffic. This means that the company does not know what websites you visit, what files you download, or how much data you use while you are connected to the VPN.
- No metadata logs: Bitdefender VPN does not keep any metadata logs. This means that the company does not know your IP address, the time and date of your connections, or the amount of data you use.
Speed Features
This section explores the speed features of PrivateVPN and Bitdefender VPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
PrivateVPN and Bitdefender VPN both offer decent speeds but with slight differences. PrivateVPN excels in third-party speed tests, providing faster download and upload speeds, especially for streaming sites and torrenting. Bitdefender VPN, on the other hand, has a more consistent server speed but falls short in overall speed performance. Based on these criteria, PrivateVPN comes out ahead due to its superior speeds, making it more suitable for tasks requiring high bandwidth, such as streaming and torrenting. Hence, PrivateVPN is the overall winner when it comes to speed.
PrivateVPN
- Number of servers: PrivateVPN has a network of over 200 servers in 63 countries. This gives you a lot of options when choosing a server to connect to.
- Server locations: PrivateVPN's servers are located in countries all over the world, including the United States, Canada, Europe, Asia, and South America. This allows you to connect to a server that is close to you, which can improve your speeds.
- Types of servers: PrivateVPN offers a variety of server types, including PPTP, OpenVPN, and IKEv2/IPSec. The type of server you choose will affect your speeds and security.
- Dedicated IP addresses: PrivateVPN offers dedicated IP addresses for an additional fee. This is a good option for users who need to maintain a consistent IP address for things like gaming or streaming.
- Obfuscated servers: PrivateVPN offers obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- Secure core servers: PrivateVPN offers secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
- Unlimited bandwidth: PrivateVPN offers unlimited bandwidth, which means that you can download and stream as much as you want without worrying about your speeds being throttled.
- Fast speeds: PrivateVPN claims to offer fast speeds, but there is no guarantee of this. Your speeds will depend on a number of factors, including your location, the server you are connected to, and the amount of traffic on the network.
- Multiple protocols: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. The protocol you choose will affect your speeds, so it is important to choose the one that is best for your needs.
- Server location: The server location you choose will also affect your speeds. If you are connecting to a server that is far away you, your speeds will be slower than if you connect to a server that is closer.
- Network congestion: Network congestion can also affect your speeds. If there is a lot of traffic on the network, your speeds will be slower.
Bitdefender VPN
- Over 4,000 servers: Bitdefender VPN has over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed and reduce latency.
- P2P-optimized servers: Bitdefender VPN has dedicated servers for P2P file sharing. These servers are optimized for high speeds and low latency, making them ideal for downloading and uploading large files.
- Obfuscated servers: Bitdefender VPN has obfuscated servers that can be used to bypass censorship and geo-restrictions. These servers encrypt your traffic twice, making it more difficult for censors to block.
- Double VPN servers: Bitdefender VPN has double VPN servers that route your traffic through two VPN servers. This provides an extra layer of security and privacy.
- Split tunneling: Bitdefender VPN allows you to choose which apps and websites use the VPN and which ones use your regular internet connection. This can be useful for things like streaming or gaming.
- Catapult Hydra protocol: Bitdefender VPN uses the Catapult Hydra protocol, which is a proprietary protocol that is developed by Hotspot Shield. This protocol is designed to be fast and secure.
- Large server network: Bitdefender VPN has a large server network with over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed.
- Automatic server selection: Bitdefender VPN has an automatic server selection feature that will automatically connect you to the fastest server available.
- Bandwidth throttling: Bitdefender VPN does not throttle bandwidth, which means that you can use as much data as you want without any speed restrictions.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by PrivateVPN versus Bitdefender VPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
PrivateVPN offers dedicated servers for streaming, allowing it to unblock many platforms like Netflix, Hulu, and BBC iPlayer. It also supports torrenting on all servers. Bitdefender VPN, on the other hand, has inconsistent performance in unblocking streaming services and doesn't officially support torrenting. Thus, for both unblocking streaming services and torrenting, PrivateVPN is the clear winner.
PrivateVPN
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
- Fast speeds for streaming: PrivateVPN's speeds are good enough for streaming HD videos. You may experience some buffering, but it should not be too bad.
- Multiple protocols for streaming: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. OpenVPN is generally considered to be the most secure protocol, but it may not be the fastest. IKEv2/IPSec is a good compromise between security and speed. PPTP is the least secure protocol, but it is also the fastest.
- Dedicated streaming servers: PrivateVPN offers dedicated streaming servers for some popular streaming services. These servers are optimized for streaming and can provide better speeds and reliability.
- Allows P2P traffic: PrivateVPN allows P2P traffic on all of its servers. This means that you can download and share files using torrent clients without any problems.
- No bandwidth limits: PrivateVPN does not have any bandwidth limits for torrenting. This means that you can download as much as you want without worrying about your speeds being throttled.
- Strong encryption: PrivateVPN uses 256-bit encryption to protect your data while torrenting. This means that your traffic is encrypted and cannot be intercepted by third parties.
- No logs: PrivateVPN does not keep any logs of your torrenting activity. This means that they cannot see what files you are downloading or sharing.
- Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
Bitdefender VPN
- Unblocks geo-restricted content: Bitdefender VPN can be used to unblock geo-restricted content. This means that you can access streaming services and websites that are not available in your region.
- Fast speeds: Bitdefender VPN offers good speeds for streaming. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most streaming services.
- No buffering: Bitdefender VPN does not cause buffering when streaming. This is because the VPN encrypts your traffic, which can help to improve your connection stability.
- Easy to use: Bitdefender VPN is easy to use for streaming. Simply connect to a server in the region where the content you want to watch is available and start streaming.
- Allows P2P file sharing: Bitdefender VPN allows P2P file sharing. This means that you can use the VPN to download and share files using BitTorrent and other P2P protocols.
- Fast speeds: Bitdefender VPN offers good speeds for torrenting. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most torrenting needs.
- No IP leaks: Bitdefender VPN has a strict no-logs policy and does not leak your IP address when you are torrenting. This means that your ISP cannot see what you are downloading or sharing.
- Secure and private: Bitdefender VPN uses strong encryption to protect your data when you are torrenting. This means that your data is safe prying eyes.
- Easy to use: Bitdefender VPN is easy to use for torrenting. Simply connect to a server and start downloading or sharing files.
Support Features
This section looks at what kind of customer support you can expect from Bitdefender VPN versus PrivateVPN.
Winner is:
PrivateVPN offers 24/7 customer support with a live chat feature, remote assistance, and an extensive online FAQ. Bitdefender VPN, on the other hand, lacks live chat but provides email and ticket support. Customer support is crucial in resolving setup issues, connectivity problems, and technical queries. Considering the prompt and various support channels, PrivateVPN emerges as the winner with its superior customer support.
PrivateVPN
- Live chat: PrivateVPN offers live chat support 24/7. This means that you can get help a customer support representative at any time of day or night.
- Email support: PrivateVPN also offers email support. You can send an email to the support team and they will get back to you as soon as possible.
- Knowledge base: PrivateVPN has a knowledge base that contains articles about how to use the service. This is a good resource if you have a simple question or need help troubleshooting a problem.
- Forum: PrivateVPN also has a forum where users can ask questions and help each other. This is a good resource if you have a more complex question or need help with something that is not covered in the knowledge base.
- Money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service for 30 days and if you are not satisfied, you can get a full refund.
Bitdefender VPN
- 24/7 live chat: Bitdefender VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Email support: Bitdefender VPN also offers email support. This is a good option if you need to send a more detailed message or attach files.
- Knowledge base: Bitdefender VPN has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
- Social media: Bitdefender VPN is also active on social media. You can contact the company through their Facebook, Twitter, or LinkedIn pages.
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