Private Internet Access vs TunnelBear is a common comparison in the realm of VPN services. This article aims to dissect the unique features, strengths, and potential drawbacks of each platform. Choosing the right VPN can be daunting, but we’re here to make it simple and straightforward.
Overview
Dive into the world of VPNs as we pit Private Internet Access against TunnelBear in an all-out comparison battle. We’ll dissect the nitty-gritty of their security, privacy, and speed – key considerations for any VPN user. From PIA’s robust security features to TunnelBear’s user-friendly approach, we’ll highlight their strengths and weaknesses. So, stick around if you’re keen to make an informed decision on your VPN pick. Let’s explore these digital fortresses!
Private Internet Access
Price: From $2.03/month
Trustpilot Rating: 4.2 out of 5 stars
Refund Policy: Private Internet Access offers a 30-day money-back guarantee.
Official website: www.privateinternetaccess.com
Private Internet Access (PIA) is best for individuals who prioritize privacy and security while browsing the internet or conducting online transactions.
TunnelBear
Price: From $3.33/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: TunnelBear offers a refund within 30 days of payment on case-by-case basis.
Official website: www.tunnelbear.com
TunnelBear is best for internet users who value privacy and want a simple, user-friendly way to secure their web browsing on both desktop and mobile devices.
PIA stands out with its robust network and unwavering commitment to user privacy. The ad and malware blocker is a testimony to its user-centric approach. I have navigated the internet waters safely and swiftly, thanks to the high-speed servers it hosts globally. It isn’t just a VPN service; it is a fortress of solitude in the bustling city of the internet, rightfully earning a 5-star rating! – Diego Rodriguez
TunnelBear offers a VPN service characterized by both fun and functionality. Its user-friendly app, adorned with bear-themed animations, makes the security process delightful. Beyond the playful exterior lies a robust VPN service that offers strong encryption and a no-logs policy, striking a perfect balance between fun and security, and deserving a joyful 5-star rating. – Sunil K.
PIA has stood the test of time, offering a reliable VPN service characterized by a vast network of servers and strong security features. While the user interface could use a modern update, the service remains dependable, earning a sturdy 4-star rating. – Ji-Yong
TunnelBear brings a playful and intuitive approach to VPN services, offering robust security coupled with an easy-to-use interface. While well-executed, the server network could be more extensive. Capturing users with its bear-themed approach, it is deserving of a 4-star rating. – Gabriel Ferreira
Pros & Cons
This chapter analyzes the strengths and weaknesses of these two VPN platforms.
Winner is:
Private Internet Access (PIA) and TunnelBear both offer strong encryption and easy-to-use interfaces. However, PIA stands out with its larger server network, advanced features, and no-log policy. TunnelBear falls short with its limited server locations and lack of advanced settings. While TunnelBear's free version is appealing, it’s limited to 500MB/month. PIA also offers more reliable streaming support. So, despite TunnelBear's user-friendly approach, PIA wins for its superior functionality, privacy commitment, and better value for money.
Private Internet Access
Pros:
- Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
- Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- Affordable pricing: PIA is one of the most affordable VPNs on the market.
- Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
Cons:
- Speed: PIA's speeds are not the fastest on the market. This can be a problem if you are using the VPN for streaming or gaming.
- Not all streaming platforms work: PIA does not work with all streaming platforms, such as Netflix and Hulu.
- No split tunneling: PIA does not offer split tunneling, which allows you to choose which apps use the VPN and which apps do not.
- Based in the US: PIA is based in the United States, which is a privacy-unfriendly jurisdiction.
TunnelBear
Pros:
- Easy to use: TunnelBear has a simple and user-friendly interface that makes it easy to get started, even for beginners.
- Secure: TunnelBear uses strong encryption to protect your data and privacy.
- Has a free version: TunnelBear offers a free version that gives you 500 MB of data per month.
- Unblocks streaming services: TunnelBear can unblock streaming services like Netflix, Hulu, and BBC iPlayer.
- Has a no-logs policy: TunnelBear does not collect any logs of your online activity.
- Has a kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
Cons:
- Speed: TunnelBear's speeds are not the fastest, and you may experience some lag when using it.
- Not available in all countries: TunnelBear is not available in all countries, so you may not be able to use it if you are traveling.
- Doesn't have a lot of features: TunnelBear does not have as many features as some other VPNs, such as split tunneling and port forwarding.
Key Features
This section compares the overall features of Private Internet Access (PIA) vs TunnelBear.
Private Internet Access (PIA) HQ and country of jurisdiction is United States, and Private Internet Access (PIA) supports Windows, Mac, Linux, Android, and iOS platforms. In addition, it also supports OpenVPN, routers, and has browser extensions for Chrome, Firefox, and Opera.
TunnelBear HQ and country of jurisdiction is Canada, and TunnelBear supports Windows, Mac, Android, and iOS. It also offers browser extensions for Chrome, Firefox, and Opera.
Winner is:
Private Internet Access (PIA) offers a high level of customization, excellent security, and a proven no-logging policy. TunnelBear is user-friendly with fun design, but lacks in server count and advanced features. While both have solid encryption, PIA's superior network, speed, and commitment to privacy make it the clear winner in this head-to-head comparison.
Private Internet Access
- Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
- Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- Affordable pricing: PIA is one of the most affordable VPNs on the market.
- Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
TunnelBear
- Strong encryption: TunnelBear uses strong AES 256-bit encryption to protect your data and privacy.
- Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
- No-logs policy: TunnelBear does not collect any logs of your online activity.
- Unblocks streaming services: TunnelBear can unblock streaming services like Netflix, Hulu, and BBC iPlayer.
- Easy to use: TunnelBear has a simple and user-friendly interface that makes it easy to get started, even for beginners.
- Has a free version: TunnelBear offers a free version that gives you 500 MB of data per month.
- Works on multiple devices: TunnelBear can be used on multiple devices, including computers, smartphones, and tablets.
- Supports multiple protocols: TunnelBear supports multiple protocols, including OpenVPN, IKEv2, and WireGuard.
- Has a customer support team: TunnelBear has a customer support team that is available 24/7 to help you with any problems you may have.
Security Features
This section looks at important security features of Private Internet Access (PIA) and TunnelBear such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Private Internet Access (PIA) and TunnelBear both offer robust VPN security features. PIA supports multiple VPN protocols including OpenVPN, WireGuard, and PPTP, while TunnelBear uses OpenVPN and IKEv2. Both have a no-logging policy, but PIA has been proven in court. PIA also offers ad-blocking, IP/DNS leak protection, a kill switch, split tunneling, and a SOCKS5 proxy. TunnelBear provides IP/DNS leak protection and a kill switch, but lacks the additional features. While TunnelBear uses obfuscated servers to bypass VPN blocks, PIA offers the more advanced Double VPN and Onion over VPN options. The winner: Private Internet Access (PIA).
Private Internet Access
- 256-bit encryption: PIA uses 256-bit encryption, which is the strongest encryption available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
- Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
- Encryption protocol: PIA supports two encryption protocols: OpenVPN and WireGuard. OpenVPN is a more mature and established protocol, while WireGuard is newer and faster.
- Encryption cipher: PIA uses the AES-256-GCM cipher, which is the strongest cipher available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
- Handshake: PIA uses the RSA-4096 handshake, which is the strongest handshake available. This ensures that your connection to the VPN server is secure.
- Data authentication: PIA uses the GCM authentication method, which ensures that your data is not tampered with during transit.
TunnelBear
- Strong encryption: TunnelBear uses strong AES 256-bit encryption to protect your data and privacy. This is the same encryption used by banks and government agencies.
- Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops, preventing your data being exposed.
- No-logs policy: TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive.
- GhostBear: GhostBear is a feature that helps you bypass VPN blocking in countries with strict censorship.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
- TrustedServer technology: TunnelBear's servers are all running on RAM, which means that your data is never stored on a hard drive. This makes it more difficult for hackers to access your data.
- Regular security audits: TunnelBear undergoes regular security audits by independent security firms. This helps to ensure that their security measures are up to date and effective.
- AES-256 encryption: TunnelBear uses strong AES-256 encryption to protect your data and privacy. This is the same encryption used by banks and government agencies.
- SHA-256 authentication: TunnelBear uses SHA-256 authentication to verify the identity of the VPN server you are connected to. This helps to prevent man-in-the-middle attacks.
- DH key exchange: TunnelBear uses a Diffie-Hellman key exchange to generate a shared key between your device and the VPN server. This helps to keep your data secure even if the VPN server is compromised.
- TunnelBear VigilantBear: TunnelBear Vigilant Bear is a kill switch feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
Privacy Features
This section looks at the privacy features of TunnelBear vs Private Internet Access (PIA) in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Private Internet Access (PIA) and TunnelBear both offer excellent privacy features. PIA has a strict no-log policy, accepts crypto payments, undergoes independent audits, and operates outside the Five Eyes jurisdiction. TunnelBear also has a no-log policy, offers private browsing, and has passed independent audits, but is based in a Five Eyes country. Although both VPNs are secure, PIA's location outside of the Five Eyes jurisdiction and its acceptance of crypto payments give it a slight edge. Therefore, the winner is Private Internet Access (PIA).
Private Internet Access
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Torrenting: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
- Double VPN: PIA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security and privacy.
- Tor over VPN: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
- No connection logs: PIA does not keep any logs of your VPN connections. This means that they cannot see which servers you connect to, how long you are connected for, or what websites you visit.
- No traffic logs: PIA does not keep any logs of your internet traffic. This means that they cannot see what websites you visit, what files you download, or what data you send and receive.
- No DNS logs: PIA does not keep any logs of your DNS queries. This means that they cannot see which websites you try to visit.
- No payment logs: PIA does not keep any logs of your payment information. This means that they cannot see how you paid for your subscription or your credit card number.
TunnelBear
- No-logs policy: TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive. This is one of the most important privacy features of any VPN.
- Kill switch: TunnelBear's kill switch will disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- GhostBear: GhostBear is a feature that helps you bypass VPN blocking in countries with strict censorship. This is useful if you are traveling to a country where VPNs are blocked.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
- TrustedServer technology: TunnelBear's servers are all running on RAM, which means that your data is never stored on a hard drive. This makes it more difficult for hackers to access your data.
- Regular security audits: TunnelBear undergoes regular security audits by independent security firms. This helps to ensure that their security measures are up to date and effective.
- TunnelBear does not collect any logs of your online activity. This means that they cannot see what websites you visit or what data you send and receive. This is one of the most important privacy features of any VPN.
- TunnelBear does not collect your IP address. Your IP address is a unique identifier that can be used to track your online activity. By not collecting your IP address, TunnelBear makes it more difficult for anyone to track you.
- TunnelBear does not collect your browsing history. Your browsing history is a record of all the websites you have visited. By not collecting your browsing history, TunnelBear makes it more difficult for anyone to see what websites you have been visiting.
- TunnelBear does not collect your DNS requests. DNS requests are the requests that your device makes to resolve domain names into IP addresses. By not collecting your DNS requests, TunnelBear makes it more difficult for anyone to see what websites you are trying to visit.
- TunnelBear does not collect your session lengths. Session lengths are the amount of time you spend connected to a VPN server. By not collecting your session lengths, TunnelBear makes it more difficult for anyone to see how long you have been using the VPN.
- TunnelBear does not collect your connection timestamps. Connection timestamps are the times when you connect and disconnect a VPN server. By not collecting your connection timestamps, TunnelBear makes it more difficult for anyone to see when you have been using the VPN.
Speed Features
This section explores the speed features of Private Internet Access (PIA) and TunnelBear when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Private Internet Access (PIA) and TunnelBear both offer decent speed, but PIA outperforms TunnelBear based on third-party speed tests. PIA's download and upload speeds are consistently higher, providing smoother streaming and torrenting experiences. While TunnelBear has adequate server speed, PIA's is superior, reducing latency and boosting performance. Furthermore, PIA unblocks more streaming sites than TunnelBear. Therefore, considering the overall speed and performance, Private Internet Access (PIA) is the clear winner.
Private Internet Access
- Over 35,000 servers: PIA has over 35,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
- Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms such as Netflix, Hulu, and BBC iPlayer. These servers are designed to bypass geo-blocks and provide you with access to your favorite content.
- Obfuscated servers: PIA has obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Tor over VPN servers: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
- Double VPN servers: PIA offers double VPN servers that encrypt your traffic twice. This provides an extra layer of security and privacy.
- 10 Gbps servers: PIA's servers are all equipped with 10 Gbps connections, which means that they have the potential to offer very fast speeds.
- Multiple protocols: PIA supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2/IPsec. Each protocol has its own strengths and weaknesses in terms of speed.
- Automatic server selection: PIA's automatic server selection feature can help you to connect to the fastest server available.
- Bandwidth throttling protection: PIA's bandwidth throttling protection feature prevents your ISP throttling your VPN connection.
- No data caps: PIA does not have any data caps on its VPN service. This means that you can use as much data as you want without having to worry about being throttled or charged extra.
TunnelBear
- TunnelBear has servers in over 78 countries: This gives you a wide range of servers to choose from, which can help you to improve your speeds and unblock content that is restricted in your region.
- TunnelBear has dedicated streaming servers: These servers are optimized for streaming services like Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and stream your favorite shows and movies without buffering or lag.
- TunnelBear has obfuscated servers: These servers are designed to hide the fact that you are using a VPN. This can be useful if you are in a country where VPNs are blocked.
- TunnelBear has P2P servers: These servers are optimized for file sharing. This means that you can download and upload files without affecting your speeds.
- TunnelBear has split tunneling: This feature allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a streaming service that is blocked in your region, but you also want to use other apps that are not blocked.
- TunnelBear uses the WireGuard protocol: WireGuard is a new VPN protocol that is designed to be faster and more secure than traditional VPN protocols.
- TunnelBear has servers in over 78 countries: This gives you a wide range of servers to choose from, which can help you to improve your speeds.
- TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- TunnelBear has a speed test feature: The speed test feature allows you to test the speeds of different servers, so you can find the fastest one for your needs.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Private Internet Access (PIA) versus TunnelBear.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Private Internet Access (PIA) offers unlimited bandwidth, making it great for unblocking streaming services and torrenting. On the other hand, TunnelBear has limited server options and does not openly support torrenting. PIA also has a larger server network, providing more options for bypassing geo-restrictions. However, TunnelBear has a user-friendly interface. Both ensure strong encryption and no logging. In terms of unblocking streaming services and torrenting, PIA is the clear winner due to its unlimited bandwidth and explicit torrenting support.
Private Internet Access
- Works with popular streaming platforms: PIA works with popular streaming platforms such as Netflix, Hulu, BBC iPlayer, and Disney+. This means that you can use PIA to bypass geo-blocks and access your favorite content anywhere in the world.
- Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms. These servers are optimized for streaming and can help you to get the best possible streaming experience.
- No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can stream as much as you want without having to worry about being throttled or charged extra.
- No buffering: PIA's VPN servers are designed to provide fast and reliable connections. This means that you should not experience any buffering when streaming videos.
- Easy to use: PIA's VPN apps are easy to use and have a simple interface. This makes it easy to connect to a streaming server and start watching your favorite content.
- Allows torrenting on all servers: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
- P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
- No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can torrent as much as you want without having to worry about being throttled or charged extra.
- No IP leaks: PIA has a strict no-logs policy and does not keep any records of your torrenting activity. This means that your IP address is never exposed, even if there is a leak.
- Kill switch: PIA's kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your torrenting experience and protect your privacy.
TunnelBear
- TunnelBear has dedicated streaming servers: These servers are optimized for streaming services like Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and stream your favorite shows and movies without buffering or lag.
- TunnelBear uses the WireGuard protocol: WireGuard is a new VPN protocol that is designed to be faster and more secure than traditional VPN protocols. This can be helpful for streaming, as it can help to improve your speeds.
- TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted. This is an important security feature that all VPNs should have, but it is especially important for streaming, as you don't want your data to be exposed while you are streaming.
- TunnelBear has a speed test feature: The speed test feature allows you to test the speeds of different servers, so you can find the fastest one for your needs. This can be helpful for streaming, as you want to make sure that you are getting the best possible speeds.
- TunnelBear does not explicitly allow torrenting: TunnelBear does not explicitly allow torrenting on its servers. However, they do not block torrent traffic either. This means that you can technically use TunnelBear to download torrents, but they may not be as fast as other VPNs that are specifically designed for torrenting.
- TunnelBear has P2P servers: TunnelBear has P2P servers that are optimized for file sharing. This means that you can download and upload files without affecting your speeds.
- TunnelBear has a kill switch: The kill switch is a feature that disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted. This is an important security feature that all VPNs should have, but it is especially important for torrenting, as you don't want your data to be exposed while you are downloading torrents.
Support Features
This section looks at what kind of customer support you can expect from TunnelBear versus Private Internet Access (PIA).
Winner is:
Private Internet Access (PIA) and TunnelBear both offer robust customer support, which is crucial in resolving technical issues and enhancing user experience. PIA edges out with 24/7 live chat support, comprehensive knowledge base, and responsive email support, ensuring immediate assistance. TunnelBear, on the other hand, lacks live chat, relying mostly on email and a limited FAQ. Therefore, in terms of customer support, Private Internet Access (PIA) is the clear winner.
Private Internet Access
- 24/7 live chat: PIA offers 24/7 live chat support. This means that you can get help a real person at any time of day or night.
- Email support: PIA also offers email support. This is a good option if you have a question that is not urgent.
- Knowledge base: PIA has a comprehensive knowledge base that covers a wide range of topics. This is a good place to start if you have a simple question.
- Social media: PIA is also active on social media. You can reach out to them on Twitter, Facebook, or Reddit.
- Forum: PIA has a forum where users can help each other. This is a good option if you are looking for help someone who has been in your shoes.
TunnelBear
- 24/7 live chat: TunnelBear offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Email support: TunnelBear also offers email support. This is a good option if you have a question that you can't easily answer yourself.
- Knowledge base: TunnelBear has a knowledge base that contains answers to common questions. This is a good place to start if you have a simple question.
- Social media: TunnelBear is also active on social media. You can reach out to them on Twitter, Facebook, or Instagram if you have a question.
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