Private Internet Access vs TorGuard Comparison

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In the world of Virtual Private Networks (VPNs), Private Internet Access (PIA) and TorGuard stand as solid contenders. Both hold reputable standings, but choosing between Private Internet Access (PIA) vs TorGuard can be a task, as each boasts unique strengths and features. Let’s delve into the specifics of these two esteemed VPN providers.

Overview

Dive into our in-depth comparison between Private Internet Access (PIA) and TorGuard, two leading VPNs renowned for their robust security, unwavering privacy, and impressive speed. We’ll dissect their key features, analyse their no-logging policies, and evaluate their performance to help you make an informed choice. Whether you’re a seasoned tech enthusiast or a VPN newbie, this is your one-stop guide to navigate the intricate world of online privacy. Let’s get started!

Private Internet Access (PIA)

Private Internet Access

Price: From $2.03/month

Trustpilot Rating: 4.2 out of 5 stars

Refund Policy: Private Internet Access offers a 30-day money-back guarantee.

Official website: www.privateinternetaccess.com

Private Internet Access (PIA) is best for individuals who prioritize privacy and security while browsing the internet or conducting online transactions.

Learn more about Private Internet Access

TorGuard

TorGuard

Price: From $4.99/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: TorGuard offers a 7-day money back guarantee.

Official website: www.torguard.net

TorGuard is best for individuals seeking high-level online privacy and security, particularly those who frequently download or stream content.

Learn more about TorGuard

PIA stands out with its robust network and unwavering commitment to user privacy. The ad and malware blocker is a testimony to its user-centric approach. I have navigated the internet waters safely and swiftly, thanks to the high-speed servers it hosts globally. It isn’t just a VPN service; it is a fortress of solitude in the bustling city of the internet, rightfully earning a 5-star rating! – Diego Rodriguez

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TorGuard has stood as a guardian in the virtual world, delivering a seamless blend of speed and security. Its performance, characterized by a plethora of servers worldwide and stellar customer service, has made my online journey smooth and secure. The ability to customize my experience to suit my needs further amplifies its position as a 5-star service in the VPN space. – Louise D.

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PIA has stood the test of time, offering a reliable VPN service characterized by a vast network of servers and strong security features. While the user interface could use a modern update, the service remains dependable, earning a sturdy 4-star rating. – Ji-Yong

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TorGuard stands as a reliable option for tech enthusiasts, offering a range of customizable security options. Though robust, it might appear slightly complex for VPN newbies. A reliable choice with a deserved 4-star rating, particularly for users with a technical background. – Kimberly Santos

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Pros & Cons

This section delves into the strengths and weaknesses of these two VPN services.

Winner is:

PIA excels with its vast network of servers, robust security, and confirmed no-logs policy, though its streaming capabilities are limited. TorGuard shines in streaming and speed, but its interface isn't beginner-friendly and its privacy policy is less transparent. Considering these factors, Private Internet Access edges out as the winner for its superior privacy protection and ease of use despite some streaming limitations.

Private Internet Access (PIA)

Private Internet Access

Pros:
  • Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
  • Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
  • Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
  • Affordable pricing: PIA is one of the most affordable VPNs on the market.
  • Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
Cons:
  • Speed: PIA's speeds are not the fastest on the market. This can be a problem if you are using the VPN for streaming or gaming.
  • Not all streaming platforms work: PIA does not work with all streaming platforms, such as Netflix and Hulu.
  • No split tunneling: PIA does not offer split tunneling, which allows you to choose which apps use the VPN and which apps do not.
  • Based in the US: PIA is based in the United States, which is a privacy-unfriendly jurisdiction.
TorGuard

TorGuard

Pros:
  • Extensive global network: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
  • Robust security features: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. It also offers a number of other security features, such as DNS leak protection and a kill switch.
  • Good for torrenting: TorGuard is a good choice for torrenting, as it offers dedicated servers for this purpose. These servers are optimized for high speeds and low latency, making them ideal for downloading large files.
  • Customizable: TorGuard is highly customizable, giving you a lot of control over your VPN experience. You can choose the encryption level, the protocol, and even the specific server you want to connect to.
  • Good customer support: TorGuard has a good customer support team that is available 24/7. They are responsive and helpful, and they can help you with any problems you may have.
Cons:
  • Unintuitive user interface: The TorGuard user interface is not the most intuitive. It can be difficult to find what you're looking for, and the settings can be confusing.
  • Not the best for streaming: TorGuard is not the best VPN for streaming, as it can have problems unblocking certain streaming services.
  • No public audits: TorGuard has not been independently audited, which means that there is no way to verify its claims about security and privacy.
  • Pricey: TorGuard is more expensive than some other VPNs.

Key Features

This section compares the overall features of Private Internet Access (PIA) vs TorGuard.

Private Internet Access (PIA) HQ and country of jurisdiction is United States, and Private Internet Access (PIA) supports Windows, Mac, Linux, Android, and iOS platforms. In addition, it also supports OpenVPN, routers, and has browser extensions for Chrome, Firefox, and Opera.

TorGuard HQ and country of jurisdiction is United States, and TorGuard supports Windows, Mac, Linux, Android, and iOS. It also offers browser extensions for Chrome and Firefox.

Winner is:

Private Internet Access (PIA) and TorGuard both offer solid VPN services. PIA stands out with its larger network of servers, user-friendly interface, and automatic kill switch. TorGuard, though offering customizable security settings, falls short with a more complex setup. While both ensure no-logging and robust encryption, PIA's balance of simplicity, security, and performance renders it the overall winner. It's a reliable choice for beginners and seasoned VPN users alike.

Private Internet Access (PIA)

Private Internet Access

  • Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
  • Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
  • Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
  • Affordable pricing: PIA is one of the most affordable VPNs on the market.
  • Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
  • Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
  • No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
  • Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
  • Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
TorGuard

TorGuard

  • Extensive global network: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
  • Robust security features: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. It also offers a number of other security features, such as DNS leak protection and a kill switch.
  • Good for torrenting: TorGuard is a good choice for torrenting, as it offers dedicated servers for this purpose. These servers are optimized for high speeds and low latency, making them ideal for downloading large files.
  • Customizable: TorGuard is highly customizable, giving you a lot of control over your VPN experience. You can choose the encryption level, the protocol, and even the specific server you want to connect to.
  • Good customer support: TorGuard has a good customer support team that is available 24/7. They are responsive and helpful, and they can help you with any problems you may have.
  • Private VPN Cloud: TorGuard offers a Private VPN Cloud service that allows you to host your own VPN server. This is a great option for businesses or individuals who need a high level of security and privacy.
  • No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Dedicated IP addresses: TorGuard offers dedicated IP addresses, which can be useful for businesses or individuals who need a consistent IP address. This can be helpful for things like online gaming or accessing websites that block VPNs.

Security Features

This section looks at important security features of Private Internet Access (PIA) and TorGuard such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

Private Internet Access (PIA) and TorGuard both offer solid VPN protocols like OpenVPN and WireGuard. PIA edges out in adblocking with its MACE feature, and both prevent data tracking, IP and DNS leaks effectively. TorGuard provides a private DNS, but PIA stands out with its proven no-logging policy, verified by court records. Both offer split-tunneling and a kill switch, but PIA provides additional features like Onion over VPN and obfuscated servers which TorGuard lacks. Double VPN isn't present in both. Considering the overall features, Private Internet Access (PIA) is the winner.

Private Internet Access (PIA)

Private Internet Access

  • 256-bit encryption: PIA uses 256-bit encryption, which is the strongest encryption available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
  • Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
  • No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
  • Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
  • Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
  • Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
  • Encryption protocol: PIA supports two encryption protocols: OpenVPN and WireGuard. OpenVPN is a more mature and established protocol, while WireGuard is newer and faster.
  • Encryption cipher: PIA uses the AES-256-GCM cipher, which is the strongest cipher available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
  • Handshake: PIA uses the RSA-4096 handshake, which is the strongest handshake available. This ensures that your connection to the VPN server is secure.
  • Data authentication: PIA uses the GCM authentication method, which ensures that your data is not tampered with during transit.
TorGuard

TorGuard

  • AES-256 bit encryption: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. This is the same encryption that is used by banks and governments, and it is considered to be unbreakable.
  • DNS leak protection: DNS leak protection prevents your real IP address leaking out, even if the VPN connection drops. This is important because it can prevent your ISP or other third parties tracking your online activity.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
  • No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
  • Stealth VPN: Stealth VPN is a feature that masks your VPN traffic so that it looks like regular internet traffic. This can be useful for bypassing censorship or accessing websites that block VPNs.
  • Private DNS: TorGuard offers a private DNS service that prevents your ISP or other third parties seeing the websites you visit.
  • Tor over VPN: TorGuard allows you to connect to the Tor network through its VPN servers. This provides an additional layer of security and anonymity.
  • AES-256 bit encryption: TorGuard uses AES-256 bit encryption, which is considered to be unbreakable. This is the same encryption that is used by banks and governments.
  • SHA-512 authentication: TorGuard uses SHA-512 authentication, which is a secure way to verify the authenticity of the VPN server.
  • Perfect Forward Secrecy: TorGuard uses Perfect Forward Secrecy, which means that each session uses a unique encryption key. This makes it more difficult for attackers to decrypt your traffic even if they manage to break the encryption for one session.
  • Multiple protocols: TorGuard supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2. This allows you to choose the protocol that best suits your needs.
  • Obfuscated servers: TorGuard offers obfuscated servers that can be used to bypass censorship or hide your VPN usage your ISP.

Privacy Features

This section looks at the privacy features of TorGuard vs Private Internet Access (PIA) in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

Private Internet Access (PIA) and TorGuard both offer strong privacy features. Both have a no-log policy, but PIA has proven it in court while TorGuard hasn't. PIA has undergone independent security auditing, while TorGuard hasn't publicly disclosed any. Both VPNs are outside the Five Eyes jurisdiction, with PIA in the US and TorGuard in Nevis. Both support crypto payments for enhanced anonymity. Although both are strong contenders, due to its proven no-log policy and independent auditing, Private Internet Access (PIA) wins in terms of privacy features.

Private Internet Access (PIA)

Private Internet Access

  • No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
  • Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
  • Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
  • Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
  • Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
  • Torrenting: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
  • Double VPN: PIA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security and privacy.
  • Tor over VPN: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
  • No connection logs: PIA does not keep any logs of your VPN connections. This means that they cannot see which servers you connect to, how long you are connected for, or what websites you visit.
  • No traffic logs: PIA does not keep any logs of your internet traffic. This means that they cannot see what websites you visit, what files you download, or what data you send and receive.
  • No DNS logs: PIA does not keep any logs of your DNS queries. This means that they cannot see which websites you try to visit.
  • No payment logs: PIA does not keep any logs of your payment information. This means that they cannot see how you paid for your subscription or your credit card number.
TorGuard

TorGuard

  • No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
  • DNS leak protection: DNS leak protection prevents your real IP address leaking out, even if the VPN connection drops. This is important because it can prevent your ISP or other third parties tracking your online activity.
  • Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
  • Stealth VPN: Stealth VPN is a feature that masks your VPN traffic so that it looks like regular internet traffic. This can be useful for bypassing censorship or accessing websites that block VPNs.
  • Private DNS: TorGuard offers a private DNS service that prevents your ISP or other third parties seeing the websites you visit.
  • Tor over VPN: TorGuard allows you to connect to the Tor network through its VPN servers. This provides an additional layer of security and anonymity.
  • No connection logs: TorGuard does not keep any records of your VPN connections, including the time, date, duration, or destination of your connections.
  • No traffic logs: TorGuard does not keep any records of your internet traffic, including the websites you visit, the files you download, or the amount of data you transfer.
  • No DNS logs: TorGuard does not keep any records of your DNS requests, which are the queries your computer makes to translate domain names into IP addresses.
  • No payment logs: TorGuard does not keep any records of your payment information, such as your credit card number or PayPal account information.

Speed Features

This section explores the speed features of Private Internet Access (PIA) and TorGuard when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

Private Internet Access (PIA) and TorGuard both offer impressive speeds, but they differentiate in certain areas. In third-party speed tests, PIA consistently performs better with higher download and upload speeds, making it ideal for streaming and torrenting. TorGuard, while also fast, has slightly lower speed performance. Both VPNs can successfully unblock streaming sites, but PIA's superior speed makes for a smoother viewing experience. While TorGuard is commendable, due to its higher performance in download and upload speed, PIA is the winner in the speed category.

Private Internet Access (PIA)

Private Internet Access

  • Over 35,000 servers: PIA has over 35,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
  • P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
  • Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms such as Netflix, Hulu, and BBC iPlayer. These servers are designed to bypass geo-blocks and provide you with access to your favorite content.
  • Obfuscated servers: PIA has obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Tor over VPN servers: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
  • Double VPN servers: PIA offers double VPN servers that encrypt your traffic twice. This provides an extra layer of security and privacy.
  • 10 Gbps servers: PIA's servers are all equipped with 10 Gbps connections, which means that they have the potential to offer very fast speeds.
  • Multiple protocols: PIA supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2/IPsec. Each protocol has its own strengths and weaknesses in terms of speed.
  • Automatic server selection: PIA's automatic server selection feature can help you to connect to the fastest server available.
  • Bandwidth throttling protection: PIA's bandwidth throttling protection feature prevents your ISP throttling your VPN connection.
  • No data caps: PIA does not have any data caps on its VPN service. This means that you can use as much data as you want without having to worry about being throttled or charged extra.
TorGuard

TorGuard

  • 3,000+ servers in 50+ countries: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
  • Dedicated IP addresses: TorGuard offers dedicated IP addresses, which can be useful for businesses or individuals who need a consistent IP address. This can be helpful for things like online gaming or accessing websites that block VPNs.
  • Obfuscated servers: TorGuard offers obfuscated servers that can be used to bypass censorship or hide your VPN usage your ISP. Obfuscated servers use a special technique to disguise their traffic, making it look like regular internet traffic. This can be useful for users in countries with strict internet censorship or for users who want to hide their VPN usage their ISP.
  • P2P-optimized servers: TorGuard has P2P-optimized servers that are designed for torrenting. These servers are located in countries where torrenting is legal and they have high bandwidth and low latency.
  • Streaming-optimized servers: TorGuard has streaming-optimized servers that are designed for streaming video and audio. These servers are located in countries where the content you want to watch is available and they have high bandwidth and low latency.
  • Private VPN Cloud: TorGuard offers a Private VPN Cloud service that allows you to host your own VPN server. This is a great option for businesses or individuals who need a high level of security and privacy.
  • Unlimited bandwidth and speeds: TorGuard offers unlimited bandwidth and speeds, which means that you can download and upload as much data as you want without any restrictions.
  • WireGuard protocol: TorGuard supports the WireGuard protocol, which is one of the fastest VPN protocols available.
  • Optimized servers: TorGuard has optimized servers for different activities, such as streaming, gaming, and torrenting. This ensures that you get the best possible speeds for your needs.
  • Automatic server selection: TorGuard's automatic server selection feature will automatically connect you to the fastest server available.
  • Kill switch: TorGuard's kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by Private Internet Access (PIA) versus TorGuard.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

Private Internet Access (PIA) offers reliable unblocking for streaming services like Netflix and supports P2P torrenting. However, TorGuard excels in both, with dedicated IP addresses for consistent streaming access and robust P2P support. TorGuard's advanced configurations also allow fine-tuning for torrenting. Both VPNs have strong security measures, but TorGuard's superior performance in unblocking and torrenting, coupled with its advanced settings, make it the winner in this comparison.

Private Internet Access (PIA)

Private Internet Access

  • Works with popular streaming platforms: PIA works with popular streaming platforms such as Netflix, Hulu, BBC iPlayer, and Disney+. This means that you can use PIA to bypass geo-blocks and access your favorite content anywhere in the world.
  • Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms. These servers are optimized for streaming and can help you to get the best possible streaming experience.
  • No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can stream as much as you want without having to worry about being throttled or charged extra.
  • No buffering: PIA's VPN servers are designed to provide fast and reliable connections. This means that you should not experience any buffering when streaming videos.
  • Easy to use: PIA's VPN apps are easy to use and have a simple interface. This makes it easy to connect to a streaming server and start watching your favorite content.
  • Allows torrenting on all servers: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
  • P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
  • No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can torrent as much as you want without having to worry about being throttled or charged extra.
  • No IP leaks: PIA has a strict no-logs policy and does not keep any records of your torrenting activity. This means that your IP address is never exposed, even if there is a leak.
  • Kill switch: PIA's kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your torrenting experience and protect your privacy.
TorGuard

TorGuard

  • Streaming-optimized servers: TorGuard has streaming-optimized servers that are designed for streaming video and audio. These servers are located in countries where the content you want to watch is available and they have high bandwidth and low latency.
  • Unblock geo-restricted content: TorGuard can unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This is because TorGuard has servers located in different countries, so you can connect to a server in the country where the content you want to watch is available.
  • No buffering or lag: TorGuard's streaming servers are designed to provide smooth and uninterrupted streaming. This means that you should not experience any buffering or lag when streaming video or audio.
  • Wide variety of supported devices: TorGuard is compatible with a wide variety of devices, including Windows, Mac, Linux, iOS, and Android. This means that you can use TorGuard to stream on your computer, smartphone, or tablet.
  • Easy to use: TorGuard is easy to use, even for beginners. The software has a user-friendly interface that makes it easy to connect to a server and start streaming.
  • P2P-optimized servers: TorGuard has P2P-optimized servers that are designed for torrenting. These servers are located in countries where torrenting is legal and they have high bandwidth and low latency.
  • Unblock torrent sites: TorGuard can unblock torrent sites, such as The Pirate Bay and RARBG. This is because TorGuard has servers located in different countries, so you can connect to a server in a country where the torrent site is not blocked.
  • Protect your privacy: TorGuard's strong encryption and no-logging policy protect your privacy when torrenting. This means that your ISP or other third parties cannot track your torrenting activity.
  • Easy to use: TorGuard is easy to use, even for beginners. The software has a user-friendly interface that makes it easy to connect to a server and start torrenting.

Support Features

This section looks at what kind of customer support you can expect from TorGuard versus Private Internet Access (PIA).

Winner is:

Private Internet Access (PIA) and TorGuard both offer customer support, but PIA takes the lead with 24/7 live chat support, an extensive knowledge base, and responsive email support. TorGuard offers email and ticketing system but lacks live chat. Customer support is crucial in a VPN service for prompt assistance during setup or troubleshooting. As such, PIA wins for providing superior, round-the-clock support.

Private Internet Access (PIA)

Private Internet Access

  • 24/7 live chat: PIA offers 24/7 live chat support. This means that you can get help a real person at any time of day or night.
  • Email support: PIA also offers email support. This is a good option if you have a question that is not urgent.
  • Knowledge base: PIA has a comprehensive knowledge base that covers a wide range of topics. This is a good place to start if you have a simple question.
  • Social media: PIA is also active on social media. You can reach out to them on Twitter, Facebook, or Reddit.
  • Forum: PIA has a forum where users can help each other. This is a good option if you are looking for help someone who has been in your shoes.
TorGuard

TorGuard

  • 24/7 customer support: TorGuard offers 24/7 customer support, which means that you can get help a live person at any time of the day or night.
  • Live chat: TorGuard offers live chat support, which is a quick and convenient way to get help a customer support representative.
  • Email support: TorGuard also offers email support, which is a good option if you need to provide more detailed information about your issue.
  • Knowledge base: TorGuard has a comprehensive knowledge base that includes articles and tutorials on a variety of topics, such as how to install TorGuard, how to use TorGuard, and how to troubleshoot common problems.
  • Community forum: TorGuard also has a community forum where you can ask questions and get help other TorGuard users.

Check out how Private Internet Access (PIA) and TorGuard stack up against other popular VPN services on the market.