Private Internet Access vs Perfect Privacy Comparison

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In the world of online privacy, choosing the right VPN can be a daunting task. In this article, we dive into a comparative analysis of Private Internet Access vs Perfect Privacy, two prominent VPN providers. We’ll discuss their key features, strengths and weaknesses to help you make an informed decision.

Overview

Dive into this in-depth comparison of two top VPN contenders – Private Internet Access (PIA) and Perfect Privacy. We’ll dissect their performance in areas that matter most: security, privacy, and speed. PIA, known for its robust security measures, and Perfect Privacy, famed for its uncompromising privacy, both have their unique strengths. But which one truly stands out? Let’s explore their features, compare their capabilities, and determine which one deserves your trust and investment.

Private Internet Access (PIA)

Private Internet Access

Price: From $2.03/month

Trustpilot Rating: 4.2 out of 5 stars

Refund Policy: Private Internet Access offers a 30-day money-back guarantee.

Official website: www.privateinternetaccess.com

Private Internet Access (PIA) is best for individuals who prioritize privacy and security while browsing the internet or conducting online transactions.

Learn more about Private Internet Access

Perfect Privacy VPN

Perfect Privacy

Price: From $8.95/month

Trustpilot Rating: 4.7 out of 5 stars

Refund Policy: Perfect Privacy VPN offers a 7-day money-back guarantee.

Official website: www.perfect-privacy.com

Perfect Privacy VPN is best for individuals and businesses who prioritize safe, private, and unrestricted internet browsing.

Learn more about Perfect Privacy

PIA stands out with its robust network and unwavering commitment to user privacy. The ad and malware blocker is a testimony to its user-centric approach. I have navigated the internet waters safely and swiftly, thanks to the high-speed servers it hosts globally. It isn’t just a VPN service; it is a fortress of solitude in the bustling city of the internet, rightfully earning a 5-star rating! – Diego Rodriguez

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Perfect Privacy VPN truly lives up to its name by offering an environment where user privacy is held paramount. With features such as multi-hop VPN and track stop, it has set a new benchmark in online privacy. I have surfed the internet with an unprecedented level of privacy and security, experiencing a service that warrants nothing less than 5 stars! – Haruki

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PIA has stood the test of time, offering a reliable VPN service characterized by a vast network of servers and strong security features. While the user interface could use a modern update, the service remains dependable, earning a sturdy 4-star rating. – Ji-Yong

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Perfect Privacy VPN lives up to its name, offering a range of features designed to protect user privacy. While it offers a solid service, the user interface could benefit from a modern update. A strong option for privacy enthusiasts, worthy of a 4-star rating. – Sophia G.

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Pros & Cons

This segment scrutinizes the advantages and disadvantages of these two VPNs.

Winner is:

Private Internet Access (PIA) and Perfect Privacy are both solid VPN choices, but they differ in several aspects. PIA shines with its affordable pricing, large server network, and no-logging policy. However, its US jurisdiction may concern some users. Perfect Privacy offers excellent privacy features like multi-hop and NeuroRouting, but it's pricier and has fewer servers. While both have robust security, PIA's balance of cost and features nudges it ahead as the overall winner in this comparison.

Private Internet Access (PIA)

Private Internet Access

Pros:
  • Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
  • Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
  • Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
  • Affordable pricing: PIA is one of the most affordable VPNs on the market.
  • Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
Cons:
  • Speed: PIA's speeds are not the fastest on the market. This can be a problem if you are using the VPN for streaming or gaming.
  • Not all streaming platforms work: PIA does not work with all streaming platforms, such as Netflix and Hulu.
  • No split tunneling: PIA does not offer split tunneling, which allows you to choose which apps use the VPN and which apps do not.
  • Based in the US: PIA is based in the United States, which is a privacy-unfriendly jurisdiction.
Perfect Privacy VPN

Perfect Privacy

Pros:
  • Strong privacy and security features: Perfect Privacy is based in Switzerland, which has strict privacy laws. The company has a strict no-logs policy, meaning it does not collect any data about your online activity. Perfect Privacy also uses strong encryption and security protocols to protect your data.
  • Unlimited bandwidth and connections: Perfect Privacy offers unlimited bandwidth and connections, so you can connect as many devices as you want at the same time. This is a major advantage over many other VPN providers, which typically limit the number of connections you can make.
  • Good performance: Perfect Privacy has good performance, with fast speeds and low latency. This makes it a good choice for streaming, gaming, and other activities that require a fast connection.
  • User-friendly apps: Perfect Privacy has user-friendly apps for Windows, macOS, Android, and iOS. The apps are easy to install and use, even for beginners.
  • 24/7 customer support: Perfect Privacy offers 24/7 customer support via email and live chat.-
Cons:
  • Expensive: Perfect Privacy is one of the more expensive VPN providers.
  • Not as many servers as some other VPNs: Perfect Privacy has a smaller network of servers than some other VPN providers. This can sometimes lead to slower speeds and less reliable connections.
  • No iOS app: Perfect Privacy does not have an official iOS app. However, you can set up the VPN manually on your iOS device.

Key Features

This section compares the overall features of Private Internet Access (PIA) vs Perfect Privacy VPN.

Private Internet Access (PIA) HQ and country of jurisdiction is United States, and Private Internet Access (PIA) supports Windows, Mac, Linux, Android, and iOS platforms. In addition, it also supports OpenVPN, routers, and has browser extensions for Chrome, Firefox, and Opera.

Perfect Privacy VPN HQ and country of jurisdiction is Switzerland, and Perfect Privacy VPN supports Windows, Mac, Linux, Android, and iOS.

Winner is:

Private Internet Access (PIA) and Perfect Privacy both offer robust online protection. PIA stands out with its cheaper price, user-friendly interface, and a larger server network in 78 countries. Perfect Privacy offers unlimited simultaneous connections but has fewer servers. Both have a strict no-log policy, but PIA edges out with its proven court record. Considering price, server count, and trustworthiness, PIA is the clear winner for overall value and reliability.

Private Internet Access (PIA)

Private Internet Access

  • Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
  • Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
  • Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
  • Affordable pricing: PIA is one of the most affordable VPNs on the market.
  • Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
  • Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
  • No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
  • Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
  • Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
Perfect Privacy VPN

Perfect Privacy

  • Strong privacy and security: Perfect Privacy is based in Switzerland, which has strict privacy laws. The company has a strict no-logs policy, meaning it does not collect any data about your online activity. Perfect Privacy also uses strong encryption and security protocols to protect your data.
  • Unlimited bandwidth and connections: Perfect Privacy offers unlimited bandwidth and connections, so you can connect as many devices as you want at the same time. This is a major advantage over many other VPN providers, which typically limit the number of connections you can make.
  • Good performance: Perfect Privacy has good performance, with fast speeds and low latency. This makes it a good choice for streaming, gaming, and other activities that require a fast connection.
  • User-friendly apps: Perfect Privacy has user-friendly apps for Windows, macOS, Android, and iOS. The apps are easy to install and use, even for beginners.
  • 24/7 customer support: Perfect Privacy offers 24/7 customer support via email and live chat.
  • Unique features: Perfect Privacy offers a few unique features that other VPN providers do not, such as:
    • NeuroRouting: This feature automatically routes your traffic through the fastest and most secure servers.
    • TrackStop: This feature blocks ads, trackers, and malware.
    • Multi-Hop VPN: This feature allows you to connect to multiple VPN servers in a row, which can provide an additional layer of security.

Security Features

This section looks at important security features of Private Internet Access (PIA) and Perfect Privacy VPN such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

Private Internet Access (PIA) and Perfect Privacy VPN both offer robust security features. PIA supports OpenVPN and WireGuard protocols, ad-blocking, IP/DNS leak protection, a kill switch, and a strict no-logging policy. Perfect Privacy also offers OpenVPN and IPSec protocols, IP/DNS leak protection, and a no-logging policy, but lacks ad-blocking and has fewer servers. PIA stands out with its split tunneling, and optional features like Onion over VPN, Obfuscated servers, and Double VPN. Therefore, for comprehensive security features, Private Internet Access (PIA) is the winner.

Private Internet Access (PIA)

Private Internet Access

  • 256-bit encryption: PIA uses 256-bit encryption, which is the strongest encryption available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
  • Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
  • No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
  • Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
  • Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
  • Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
  • Encryption protocol: PIA supports two encryption protocols: OpenVPN and WireGuard. OpenVPN is a more mature and established protocol, while WireGuard is newer and faster.
  • Encryption cipher: PIA uses the AES-256-GCM cipher, which is the strongest cipher available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
  • Handshake: PIA uses the RSA-4096 handshake, which is the strongest handshake available. This ensures that your connection to the VPN server is secure.
  • Data authentication: PIA uses the GCM authentication method, which ensures that your data is not tampered with during transit.
Perfect Privacy VPN

Perfect Privacy

  • 256-bit AES encryption: This is the strongest encryption currently available, and it makes your data unreadable to anyone who intercepts it.
  • No-logs policy: Perfect Privacy does not collect any data about your online activity, including your IP address, browsing history, or traffic data.
  • Kill switch: This feature automatically disconnects your internet connection if the VPN connection drops, which prevents your real IP address being exposed.
  • RAM-only servers: All of Perfect Privacy's servers use RAM-only storage, which means that all data is erased when the server is rebooted. This makes it impossible for anyone to access your data, even if they gain physical access to the server.
  • Perfect forward secrecy: This feature changes the encryption key for each VPN session, which makes it even more difficult for hackers to decrypt your data.
  • DNS leak protection: This feature prevents your DNS requests leaking outside of the VPN tunnel, which can protect your privacy.
  • WebRTC leak protection: This feature prevents your WebRTC traffic leaking outside of the VPN tunnel, which can also protect your privacy.
  • 256-bit AES encryption: This is the strongest encryption currently available, and it makes your data unreadable to anyone who intercepts it.
  • 4096-bit RSA key exchange: This is a secure method of exchanging keys between the VPN client and server.
  • HMAC-SHA256 authentication: This provides an additional layer of security by ensuring that the data has not been tampered with during transit.
  • Perfect forward secrecy: This feature changes the encryption key for each VPN session, which makes it even more difficult for hackers to decrypt your data.

Privacy Features

This section looks at the privacy features of Perfect Privacy VPN vs Private Internet Access (PIA) in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

Private Internet Access (PIA) and Perfect Privacy VPN both offer strong privacy features. PIA operates with a strict no-logging policy and has undergone independent auditing, ensuring user data is not recorded. It also supports crypto payments for anonymous subscriptions. However, PIA is based in the US, a Five Eyes country, which raises some privacy concerns. Perfect Privacy also has a no-logs policy, but it hasn't been independently audited. It's based in Switzerland, outside of Five Eyes jurisdiction, and accepts crypto payments. Considering these factors, Private Internet Access (PIA) emerges as the winner for its proven no-logging policy and independent auditing.

Private Internet Access (PIA)

Private Internet Access

  • No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
  • Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
  • Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
  • Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
  • Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
  • Torrenting: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
  • Double VPN: PIA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security and privacy.
  • Tor over VPN: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
  • No connection logs: PIA does not keep any logs of your VPN connections. This means that they cannot see which servers you connect to, how long you are connected for, or what websites you visit.
  • No traffic logs: PIA does not keep any logs of your internet traffic. This means that they cannot see what websites you visit, what files you download, or what data you send and receive.
  • No DNS logs: PIA does not keep any logs of your DNS queries. This means that they cannot see which websites you try to visit.
  • No payment logs: PIA does not keep any logs of your payment information. This means that they cannot see how you paid for your subscription or your credit card number.
Perfect Privacy VPN

Perfect Privacy

  • No-logs policy: Perfect Privacy does not collect any data about your online activity, including your IP address, browsing history, or traffic data. This means that even if they are ordered to by a court, they will not be able to provide any information about your online activity.
  • Kill switch: This feature automatically disconnects your internet connection if the VPN connection drops, which prevents your real IP address being exposed.
  • RAM-only servers: All of Perfect Privacy's servers use RAM-only storage, which means that all data is erased when the server is rebooted. This makes it impossible for anyone to access your data, even if they gain physical access to the server.
  • Privacy jurisdiction: Perfect Privacy is based in Switzerland, which has strict privacy laws. This means that even if they are ordered to by a government, they will not be able to hand over any data about your online activity.
  • Double VPN: This feature allows you to connect to two VPN servers in a row, which can provide an additional layer of security.
  • Tor over VPN: This feature allows you to connect to the Tor network through a VPN, which can further enhance your privacy.
  • No connection logs: Perfect Privacy does not log any information about your VPN connections, including your IP address, browsing history, or traffic data.
  • No payment logs: Perfect Privacy does not log any information about your payment methods, including your credit card number or PayPal account.
  • No user logs: Perfect Privacy does not log any information about your account, including your username, email address, or password.
  • No time stamps: Perfect Privacy does not log any time stamps, which means that they cannot track when you connected to the VPN or when you disconnected.
  • No IP addresses: Perfect Privacy does not log any IP addresses, which means that they cannot track which websites you visited or which services you used.
  • No traffic data: Perfect Privacy does not log any traffic data, which means that they cannot see what websites you visited or what files you downloaded.

Speed Features

This section explores the speed features of Private Internet Access (PIA) and Perfect Privacy VPN when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

Private Internet Access (PIA) and Perfect Privacy VPN both offer adequate speeds, but third-party tests reveal a notable difference. PIA consistently achieves higher download and upload speeds, providing smooth streaming on various platforms and efficient torrenting. Though Perfect Privacy VPN provides decent speed, it sometimes struggles with consistency, especially on distant servers. For server speed, PIA's extensive network gives it an edge over Perfect Privacy. Based on these factors, PIA emerges as the winner for its consistent, superior speed performance, making it ideal for heavy-duty tasks like streaming and torrenting.

Private Internet Access (PIA)

Private Internet Access

  • Over 35,000 servers: PIA has over 35,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
  • P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
  • Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms such as Netflix, Hulu, and BBC iPlayer. These servers are designed to bypass geo-blocks and provide you with access to your favorite content.
  • Obfuscated servers: PIA has obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Tor over VPN servers: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
  • Double VPN servers: PIA offers double VPN servers that encrypt your traffic twice. This provides an extra layer of security and privacy.
  • 10 Gbps servers: PIA's servers are all equipped with 10 Gbps connections, which means that they have the potential to offer very fast speeds.
  • Multiple protocols: PIA supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2/IPsec. Each protocol has its own strengths and weaknesses in terms of speed.
  • Automatic server selection: PIA's automatic server selection feature can help you to connect to the fastest server available.
  • Bandwidth throttling protection: PIA's bandwidth throttling protection feature prevents your ISP throttling your VPN connection.
  • No data caps: PIA does not have any data caps on its VPN service. This means that you can use as much data as you want without having to worry about being throttled or charged extra.
Perfect Privacy VPN

Perfect Privacy

  • Global network of servers: Perfect Privacy has a global network of servers, with over 100 servers in over 70 countries. This means that you can connect to a server that is close to your location, which can help to improve your speed and security.
  • Dedicated servers: Perfect Privacy offers dedicated servers for specific purposes, such as streaming, gaming, and torrenting. This can help to improve your performance for these activities.
  • Obfuscated servers: Perfect Privacy offers obfuscated servers that hide the fact that you are using a VPN. This can help you to bypass censorship and geo-blocks.
  • Tor over VPN: Perfect Privacy offers Tor over VPN, which allows you to connect to the Tor network through a VPN. This can further enhance your privacy.
  • Double VPN: Perfect Privacy offers Double VPN, which allows you to connect to two VPN servers in a row. This can help to improve your security by making it more difficult for your traffic to be tracked.
  • Unlimited bandwidth: Perfect Privacy offers unlimited bandwidth, so you can stream, download, and game without any restrictions.
  • Fast speeds: Perfect Privacy has a good reputation for fast speeds. However, the actual speed that you experience will depend on a number of factors, including your location, the VPN server that you connect to, and your internet connection speed.
  • Multiple protocols: Perfect Privacy supports multiple VPN protocols, including OpenVPN, IPsec/IKEv2, and WireGuard. Each protocol has its own advantages and disadvantages in terms of speed and security.
  • Cascading: Perfect Privacy offers a feature called Cascading, which allows you to connect to multiple VPN servers in a row. This can help to improve your speed and security.
  • Multi-Hop VPN: Perfect Privacy also offers a feature called Multi-Hop VPN, which allows you to connect to two VPN servers in a row. This can help to improve your security by making it more difficult for your traffic to be tracked.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by Private Internet Access (PIA) versus Perfect Privacy VPN.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

Private Internet Access (PIA) is a popular choice for unblocking streaming services and torrenting, with strong encryption and a no-logs policy. However, it sometimes struggles with geo-restrictions on certain platforms. Perfect Privacy VPN excels in privacy features, offering multi-hop VPN chains and NeuroRouting. However, it doesn't consistently unblock all streaming platforms and is more expensive. For torrenting, both are solid choices. While Perfect Privacy has advanced features, PIA wins overall for its balance between privacy, streaming capability, and cost-effectiveness.

Private Internet Access (PIA)

Private Internet Access

  • Works with popular streaming platforms: PIA works with popular streaming platforms such as Netflix, Hulu, BBC iPlayer, and Disney+. This means that you can use PIA to bypass geo-blocks and access your favorite content anywhere in the world.
  • Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms. These servers are optimized for streaming and can help you to get the best possible streaming experience.
  • No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can stream as much as you want without having to worry about being throttled or charged extra.
  • No buffering: PIA's VPN servers are designed to provide fast and reliable connections. This means that you should not experience any buffering when streaming videos.
  • Easy to use: PIA's VPN apps are easy to use and have a simple interface. This makes it easy to connect to a streaming server and start watching your favorite content.
  • Allows torrenting on all servers: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
  • P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
  • No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can torrent as much as you want without having to worry about being throttled or charged extra.
  • No IP leaks: PIA has a strict no-logs policy and does not keep any records of your torrenting activity. This means that your IP address is never exposed, even if there is a leak.
  • Kill switch: PIA's kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your torrenting experience and protect your privacy.
Perfect Privacy VPN

Perfect Privacy

  • Unblocks geo-blocks: Perfect Privacy VPN can unblock geo-blocks, which means that you can access streaming content anywhere in the world. For example, if you are in the United States, you can use Perfect Privacy VPN to access streaming content that is only available in other countries.
  • Fast speeds: Perfect Privacy VPN has a good reputation for fast speeds, which is important for streaming. This means that you can stream videos without any buffering or lag.
  • Dedicated streaming servers: Perfect Privacy VPN offers dedicated streaming servers that are optimized for streaming. This can help to improve your streaming experience by reducing buffering and lag.
  • No bandwidth limits: Perfect Privacy VPN has no bandwidth limits, which means that you can stream as much as you want without any restrictions.
  • Secure streaming: Perfect Privacy VPN encrypts your traffic, which makes it more difficult for hackers to steal your personal information or track your online activity.
  • Unblocks torrent sites: Perfect Privacy VPN can unblock torrent sites, which means that you can access them anywhere in the world. For example, if you are in a country that blocks torrent sites, you can use Perfect Privacy VPN to access them.
  • Hides your IP address: Perfect Privacy VPN hides your IP address, which makes it more difficult for copyright trolls and other third parties to track your torrenting activity.
  • Encrypts your traffic: Perfect Privacy VPN encrypts your traffic, which makes it more difficult for hackers to steal your personal information or track your online activity.
  • Unlimited bandwidth: Perfect Privacy VPN has unlimited bandwidth, which means that you can torrent as much as you want without any restrictions.
  • Fast speeds: Perfect Privacy VPN has a good reputation for fast speeds, which is important for torrenting. This means that you can download torrents without any buffering or lag.

Support Features

This section looks at what kind of customer support you can expect from Perfect Privacy VPN versus Private Internet Access (PIA).

Winner is:

Private Internet Access (PIA) excels in its customer support with a 24/7 live chat feature, a rarity among VPN services. It also has a comprehensive knowledge base on its website. Perfect Privacy VPN, on the other hand, lacks live chat support and primarily relies on email and forum-based customer service, which can result in slower response times. Customer support is fundamental for troubleshooting and maintaining optimal performance. Therefore, Private Internet Access (PIA) wins for providing the best customer support.

Private Internet Access (PIA)

Private Internet Access

  • 24/7 live chat: PIA offers 24/7 live chat support. This means that you can get help a real person at any time of day or night.
  • Email support: PIA also offers email support. This is a good option if you have a question that is not urgent.
  • Knowledge base: PIA has a comprehensive knowledge base that covers a wide range of topics. This is a good place to start if you have a simple question.
  • Social media: PIA is also active on social media. You can reach out to them on Twitter, Facebook, or Reddit.
  • Forum: PIA has a forum where users can help each other. This is a good option if you are looking for help someone who has been in your shoes.
Perfect Privacy VPN

Perfect Privacy

  • 24/7 support: Perfect Privacy VPN offers 24/7 support via email and live chat. This means that you can get help at any time of day or night.
  • Knowledge base: Perfect Privacy VPN has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or if you have a general question about VPNs.
  • Ticket system: Perfect Privacy VPN uses a ticket system for support requests. This means that you can create a ticket and the support team will get back to you as soon as possible.
  • Friendly and knowledgeable staff: The support staff at Perfect Privacy VPN are friendly and knowledgeable. They are always willing to help and they are always happy to answer your questions.

Check out how Private Internet Access (PIA) and Perfect Privacy VPN stack up against other popular VPN services on the market.