Diving into the world of VPNs, Private Internet Access (PIA) and Mullvad stand out as top contenders. In this comprehensive guide, we will dissect the strengths and shortcomings of these renowned services. Choosing between Private Internet Access (PIA) vs Mullvad can indeed be a tough call, given their unique features catering to different user preferences.
Overview
Dive into our deep-dive comparison of two robust VPN titans: Private Internet Access (PIA) and Mullvad. We’ll dissect their key features focusing on security, privacy, and speed. PIA, with its vast server network and advanced settings, goes head-to-head against Mullvad, known for its commitment to anonymity and transparent policies. Get ready to uncover which of these VPN powerhouses stands tall in the battle for online privacy supremacy. No hype, just facts. Let’s get started!
Private Internet Access
Price: From $2.03/month
Trustpilot Rating: 4.2 out of 5 stars
Refund Policy: Private Internet Access offers a 30-day money-back guarantee.
Official website: www.privateinternetaccess.com
Private Internet Access (PIA) is best for individuals who prioritize privacy and security while browsing the internet or conducting online transactions.
Mullvad
Price: From $5.36/month
Trustpilot Rating: 3.9 out of 5 stars
Refund Policy: Mullvad offers a 30-day money-back guarantee.
Official website: www.mullvad.net
Mullvad is best for individuals who prioritize online privacy and want an easy-to-use, secure VPN service.
PIA stands out with its robust network and unwavering commitment to user privacy. The ad and malware blocker is a testimony to its user-centric approach. I have navigated the internet waters safely and swiftly, thanks to the high-speed servers it hosts globally. It isn’t just a VPN service; it is a fortress of solitude in the bustling city of the internet, rightfully earning a 5-star rating! – Diego Rodriguez
Mullvad operates with a principle of maintaining the user’s online anonymity at its core. The service, characterized by its straightforward approach to privacy and a policy of not logging any user data, has been a reliable companion in maintaining my online privacy. Its performance and commitment to privacy are both stellar, rightfully earning a 5-star rating. – Li Wei
PIA has stood the test of time, offering a reliable VPN service characterized by a vast network of servers and strong security features. While the user interface could use a modern update, the service remains dependable, earning a sturdy 4-star rating. – Ji-Yong
Mullvad emphasizes user anonymity, presenting a straightforward solution for online privacy. While it stands strong on privacy features, a user-friendly interface could enhance the overall experience. Committing to user privacy, it earns a 4-star review. – Luciana
Pros & Cons
This segment delves into the benefits and drawbacks of these two VPN platforms.
Winner is:
PIA boasts a large server network, more countries, and cheaper pricing. It also offers advanced features like ad-blocking. Mullvad, though simpler and more privacy-focused, lacks in features and has fewer servers. However, it shines with its transparent, flat-rate pricing. Both offer strong encryption and no-logs policy. In terms of speed, they are comparable. But considering value for money, server options, and advanced features, Private Internet Access (PIA) wins this round.
Private Internet Access
Pros:
- Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
- Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- Affordable pricing: PIA is one of the most affordable VPNs on the market.
- Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
Cons:
- Speed: PIA's speeds are not the fastest on the market. This can be a problem if you are using the VPN for streaming or gaming.
- Not all streaming platforms work: PIA does not work with all streaming platforms, such as Netflix and Hulu.
- No split tunneling: PIA does not offer split tunneling, which allows you to choose which apps use the VPN and which apps do not.
- Based in the US: PIA is based in the United States, which is a privacy-unfriendly jurisdiction.
Mullvad
Pros:
- Strong encryption and privacy features: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
Cons:
- Limited server network: Mullvad has a smaller server network than some other VPN providers. This can impact your speeds if you are connecting to a remote server.
- No live chat support: Mullvad does not offer live chat support. This can be inconvenient if you need help with something right away.
- Only supports a few payment methods: Mullvad only supports a few payment methods, such as Bitcoin and cash. This can be inconvenient for some users.
- Can be difficult to set up: Mullvad's apps can be a bit difficult to set up, especially for first-time users.
Key Features
This section compares the overall features of Private Internet Access (PIA) vs Mullvad.
Private Internet Access (PIA) HQ and country of jurisdiction is United States, and Private Internet Access (PIA) supports Windows, Mac, Linux, Android, and iOS platforms. In addition, it also supports OpenVPN, routers, and has browser extensions for Chrome, Firefox, and Opera.
Mullvad HQ and country of jurisdiction is Sweden, and Mullvad supports Windows, Mac, Linux, Android, and iOS.
Winner is:
Private Internet Access (PIA) and Mullvad both offer robust security and no-logging policies. However, PIA edges out with its larger server network, allowing for more location options. It also supports more simultaneous connections and has a more intuitive interface. While Mullvad is strong on privacy, its limited server network is a drawback. Therefore, for overall usability, coverage, and convenience, Private Internet Access (PIA) takes the win.
Private Internet Access
- Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
- Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- Affordable pricing: PIA is one of the most affordable VPNs on the market.
- Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
Mullvad
- Strong encryption and privacy: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
- Anonymous payment: Mullvad only accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy.
- Transparent and open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
Security Features
This section looks at important security features of Private Internet Access (PIA) and Mullvad such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Private Internet Access (PIA) and Mullvad both offer robust VPN security features. PIA supports OpenVPN and WireGuard protocols, has an ad-blocking feature and robust no-logging policy. It also offers IP/DNS leak protection, split tunneling, a kill switch, and even supports P2P. Mullvad supports OpenVPN and WireGuard, offers IP/DNS leak protection, no-logging policy, and a kill switch but lacks ad-blocking, split tunneling, and advanced features like Double VPN. Despite its slightly lower price, Mullvad's feature set is inferior. Thus, Private Internet Access (PIA) is the clear winner in terms of VPN security features.
Private Internet Access
- 256-bit encryption: PIA uses 256-bit encryption, which is the strongest encryption available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
- Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
- Encryption protocol: PIA supports two encryption protocols: OpenVPN and WireGuard. OpenVPN is a more mature and established protocol, while WireGuard is newer and faster.
- Encryption cipher: PIA uses the AES-256-GCM cipher, which is the strongest cipher available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
- Handshake: PIA uses the RSA-4096 handshake, which is the strongest handshake available. This ensures that your connection to the VPN server is secure.
- Data authentication: PIA uses the GCM authentication method, which ensures that your data is not tampered with during transit.
Mullvad
- Military-grade encryption: Mullvad uses military-grade AES-256 encryption to encrypt your traffic. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- AES-256 encryption: Mullvad uses the AES-256 encryption cipher, which is considered to be one of the most secure encryption algorithms available. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- OpenVPN: Mullvad supports the OpenVPN tunneling protocol, which is a well-established and secure protocol. OpenVPN uses strong encryption and can be used to bypass firewalls and censorship.
- WireGuard: Mullvad also supports the WireGuard tunneling protocol, which is a newer and more efficient protocol. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN.
- TLS 1.3: Mullvad uses TLS 1.3 for the control channel, which is the connection between your device and the VPN server. TLS 1.3 is the latest version of the Transport Layer Security (TLS) protocol, and it offers improved security and performance.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
Privacy Features
This section looks at the privacy features of Mullvad vs Private Internet Access (PIA) in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Private Internet Access (PIA) and Mullvad both prioritize privacy by enforcing a strict no-log policy. Both have undergone independent auditing, ensuring the validity of their claims. Mullvad is based in Sweden (14-eyes jurisdiction), while PIA is based in the US (5-eyes jurisdiction). Both support crypto payments for anonymity. However, PIA edges out with its private browsing feature. Thus, while both are top-tier in privacy, PIA offers a slight advantage, making it the winner in this comparison.
Private Internet Access
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Torrenting: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
- Double VPN: PIA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security and privacy.
- Tor over VPN: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
- No connection logs: PIA does not keep any logs of your VPN connections. This means that they cannot see which servers you connect to, how long you are connected for, or what websites you visit.
- No traffic logs: PIA does not keep any logs of your internet traffic. This means that they cannot see what websites you visit, what files you download, or what data you send and receive.
- No DNS logs: PIA does not keep any logs of your DNS queries. This means that they cannot see which websites you try to visit.
- No payment logs: PIA does not keep any logs of your payment information. This means that they cannot see how you paid for your subscription or your credit card number.
Mullvad
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Anonymous account: Mullvad does not require you to create an account or provide any personal information. You can simply generate a random username and password and start using the VPN.
- Anonymous payment: Mullvad accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy even further.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- No IP address logs: Mullvad does not log your IP address, which is the unique identifier assigned to your device when you connect to the internet. This means that Mullvad cannot track your online activity or see where you have been.
- No DNS logs: Mullvad does not log your DNS queries, which are the requests your device sends to a DNS server to resolve a domain name into an IP address. This means that Mullvad cannot see what websites you have visited.
- No connection logs: Mullvad does not log the time or duration of your VPN connections. This means that Mullvad cannot see how long you have been connected to the VPN or which servers you have connected to.
- No bandwidth logs: Mullvad does not log the amount of data you have transferred through the VPN. This means that Mullvad cannot see how much data you have downloaded or uploaded.
- No payment logs: Mullvad does not log your payment information, such as your credit card number or PayPal account information. This means that Mullvad cannot track your financial activity.
Speed Features
This section explores the speed features of Private Internet Access (PIA) and Mullvad when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Private Internet Access (PIA) and Mullvad both offer good speed, but PIA edges out. Third party speed tests show PIA has faster download and upload speeds and greater server speed. Both VPNs support streaming sites and torrenting, with PIA providing slightly better performance. PIA's large server network also means less congestion and more reliability. Mullvad is commendable, but when it comes to speed, Private Internet Access (PIA) is the overall winner.
Private Internet Access
- Over 35,000 servers: PIA has over 35,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
- Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms such as Netflix, Hulu, and BBC iPlayer. These servers are designed to bypass geo-blocks and provide you with access to your favorite content.
- Obfuscated servers: PIA has obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Tor over VPN servers: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
- Double VPN servers: PIA offers double VPN servers that encrypt your traffic twice. This provides an extra layer of security and privacy.
- 10 Gbps servers: PIA's servers are all equipped with 10 Gbps connections, which means that they have the potential to offer very fast speeds.
- Multiple protocols: PIA supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2/IPsec. Each protocol has its own strengths and weaknesses in terms of speed.
- Automatic server selection: PIA's automatic server selection feature can help you to connect to the fastest server available.
- Bandwidth throttling protection: PIA's bandwidth throttling protection feature prevents your ISP throttling your VPN connection.
- No data caps: PIA does not have any data caps on its VPN service. This means that you can use as much data as you want without having to worry about being throttled or charged extra.
Mullvad
- Number of servers: Mullvad has over 700 servers in over 70 countries. This gives you a wide range of servers to choose from, so you should be able to find one that is close to you and provide good speeds.
- Types of servers: Mullvad offers a variety of server types, including:
- Standard servers: These are the most common type of server. They are located in various countries and provide good speeds and security.
- Obfuscated servers: These servers are designed to hide your VPN usage your ISP. They are useful in countries with strict internet censorship.
- Double VPN servers: These servers route your traffic through two VPN servers. This provides an extra layer of security and privacy.
- Tor over VPN servers: These servers allow you to connect to the Tor network through the VPN. This provides an extra layer of anonymity and privacy.
- Server load: Mullvad displays the load of each server on its website. This can be helpful in determining which server is the least congested and will provide the best speeds.
- Server uptime: Mullvad monitors the uptime of its servers and publishes this information on its website. This can be helpful in determining which server is the most reliable.
- Server rotation: Mullvad rotates its servers regularly. This helps to prevent them being identified and blocked by your ISP.
- WireGuard: Mullvad supports the WireGuard tunneling protocol, which is a newer and more efficient protocol than OpenVPN. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN and can offer faster speeds.
- Server location: The speed of your VPN connection can be affected by the distance between your device and the VPN server. Mullvad has servers in over 70 countries, so you should be able to find a server that is close to you and provide good speeds.
- Protocol: The tunneling protocol you use can also affect your speed. Mullvad supports OpenVPN, WireGuard, and IKEv2/IPSec. WireGuard is generally the fastest protocol, but OpenVPN is more widely supported.
- Bandwidth: The amount of bandwidth you have available can also affect your speed. Mullvad offers plans with up to 300 Mbps of bandwidth, so you should be able to stream HD video and play online games without any problems.
- Network congestion: The amount of traffic on the VPN server can also affect your speed. If the server is congested, you may experience slower speeds. Mullvad has a large network of servers, so you should be able to find a server that is not congested.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Private Internet Access (PIA) versus Mullvad.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Private Internet Access (PIA) and Mullvad both offer great VPN services for unblocking streaming services and torrenting. PIA provides more servers (3300+ worldwide) and unblocks most popular streaming services, while Mullvad also supports torrenting and is known for its commitment to privacy. However, Mullvad has fewer servers (600+). With its wider server network, stronger unblocking capabilities, and equally strong commitment to privacy and torrenting, PIA edges out Mullvad in this comparison.
Private Internet Access
- Works with popular streaming platforms: PIA works with popular streaming platforms such as Netflix, Hulu, BBC iPlayer, and Disney+. This means that you can use PIA to bypass geo-blocks and access your favorite content anywhere in the world.
- Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms. These servers are optimized for streaming and can help you to get the best possible streaming experience.
- No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can stream as much as you want without having to worry about being throttled or charged extra.
- No buffering: PIA's VPN servers are designed to provide fast and reliable connections. This means that you should not experience any buffering when streaming videos.
- Easy to use: PIA's VPN apps are easy to use and have a simple interface. This makes it easy to connect to a streaming server and start watching your favorite content.
- Allows torrenting on all servers: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
- P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
- No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can torrent as much as you want without having to worry about being throttled or charged extra.
- No IP leaks: PIA has a strict no-logs policy and does not keep any records of your torrenting activity. This means that your IP address is never exposed, even if there is a leak.
- Kill switch: PIA's kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your torrenting experience and protect your privacy.
Mullvad
- Netflix: Mullvad has been known to work with Netflix. However, there have been reports that Netflix has been blocking Mullvad's servers. If you are having trouble accessing Netflix with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Disney+: Mullvad has been known to work with Disney+. However, there have been reports that Disney+ has been blocking Mullvad's servers. If you are having trouble accessing Disney+ with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Amazon Prime Video: Mullvad has been known to work with Amazon Prime Video. However, there have been reports that Amazon Prime Video has been blocking Mullvad's servers. If you are having trouble accessing Amazon Prime Video with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- HBO Max: Mullvad has been known to work with HBO Max. However, there have been reports that HBO Max has been blocking Mullvad's servers. If you are having trouble accessing HBO Max with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Other streaming services: Mullvad has been known to work with other streaming services, such as Hulu, BBC iPlayer, and Spotify. However, there is no guarantee that it will work with all streaming services. If you are having trouble accessing a specific streaming service with Mullvad, you can try contacting the streaming service's customer support for help.
- P2P support: Mullvad supports P2P file sharing, which is what torrenting uses. This means that you can use Mullvad to download and upload torrents.
- No bandwidth limits: Mullvad does not have any bandwidth limits, so you can download and upload as much as you want.
- No speed throttling: Mullvad does not throttle your speeds, so you can get the best possible speeds when torrenting.
- No IP leaks: Mullvad uses strong encryption to protect your traffic prying eyes. This ensures that your torrenting activity is private and secure.
- No logs: Mullvad does not log any of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your torrenting activity or share your data with third parties.
Support Features
This section looks at what kind of customer support you can expect from Mullvad versus Private Internet Access (PIA).
Winner is:
Private Internet Access (PIA) offers 24/7 live chat support, an extensive knowledge base, and email support, ensuring quick responses to customer queries. On the other hand, Mullvad only provides email support, which may lead to delayed responses. Customer support is crucial in a VPN service for immediate resolution of issues and maintaining a seamless user experience. Thus, considering the range and responsiveness of support options, Private Internet Access (PIA) is the clear winner.
Private Internet Access
- 24/7 live chat: PIA offers 24/7 live chat support. This means that you can get help a real person at any time of day or night.
- Email support: PIA also offers email support. This is a good option if you have a question that is not urgent.
- Knowledge base: PIA has a comprehensive knowledge base that covers a wide range of topics. This is a good place to start if you have a simple question.
- Social media: PIA is also active on social media. You can reach out to them on Twitter, Facebook, or Reddit.
- Forum: PIA has a forum where users can help each other. This is a good option if you are looking for help someone who has been in your shoes.
Mullvad
- Email support: Mullvad offers email support that is available 24/7. You can submit a ticket through the Mullvad website and you will usually receive a response within 24 hours.
- Knowledge base: Mullvad has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
- Discord: Mullvad has a Discord server where you can chat with other users and get help the Mullvad team. This can be a helpful resource if you have a quick question or need help with something specific.
- Forums: Mullvad has a forum where you can post questions and get help other users. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
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