In the world of VPN services, Private Internet Access vs IPVanish is a common comparison. Both are major players with unique strengths and features. Deciding between these two can be a challenge as they cater to different specific needs. Let’s delve deeper to make your choice easier.
Overview
Uncover the key differences between Private Internet Access (PIA) and IPVanish in our comprehensive VPN comparison. We delve deep into how each platform stacks up in terms of security, privacy, and speed. Discover which provider offers superior encryption, stricter no-logs policies, and lightning-fast connections. Both platforms have their strengths – but which one will ultimately claim the crown? Let’s find out.
Private Internet Access
Price: From $2.03/month
Trustpilot Rating: 4.2 out of 5 stars
Refund Policy: Private Internet Access offers a 30-day money-back guarantee.
Official website: www.privateinternetaccess.com
Private Internet Access (PIA) is best for individuals who prioritize privacy and security while browsing the internet or conducting online transactions.
IPVanish
Price: From $3.33/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: IPVanish offers a 30-day money-back guarantee.
Official website: www.ipvanish.com
IPVanish is best for individuals and businesses who value privacy and security online, seeking a robust VPN service for browsing, streaming, and data protection.
PIA stands out with its robust network and unwavering commitment to user privacy. The ad and malware blocker is a testimony to its user-centric approach. I have navigated the internet waters safely and swiftly, thanks to the high-speed servers it hosts globally. It isn’t just a VPN service; it is a fortress of solitude in the bustling city of the internet, rightfully earning a 5-star rating! – Diego Rodriguez
IPVanish stands as a guardian of online privacy, offering lightning-fast connections and military-grade encryption. The user interface is intuitive, facilitating easy navigation for users of all expertise levels. I’ve found it to be a reliable ally in safeguarding my online presence, showcasing a 5-star performance consistently! – Sofia Ivanova
PIA has stood the test of time, offering a reliable VPN service characterized by a vast network of servers and strong security features. While the user interface could use a modern update, the service remains dependable, earning a sturdy 4-star rating. – Ji-Yong
IPVanish stands strong with a noteworthy performance in speed and a well-spread network of servers. While the service performs admirably, the user interface could be more intuitive for an enhanced user experience. A robust choice, deserving a 4-star rating. – Liam
Pros & Cons
This chapter analyzes the strengths and weaknesses of these two VPNs.
Winner is:
Private Internet Access (PIA) and IPVanish both offer robust security and privacy features. IPVanish excels in speed and server count, but lacks in Netflix compatibility. PIA, on the other hand, supports Netflix, boasts an ad-blocking feature, and offers a more user-friendly interface. Both have a strict no-logging policy, but PIA’s commitment is proven in court. Although IPVanish has its merits, PIA edges it out with its comprehensive features, proven privacy track record, and Netflix support. Therefore, PIA is the overall winner.
Private Internet Access
Pros:
- Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
- Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- Affordable pricing: PIA is one of the most affordable VPNs on the market.
- Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
Cons:
- Speed: PIA's speeds are not the fastest on the market. This can be a problem if you are using the VPN for streaming or gaming.
- Not all streaming platforms work: PIA does not work with all streaming platforms, such as Netflix and Hulu.
- No split tunneling: PIA does not offer split tunneling, which allows you to choose which apps use the VPN and which apps do not.
- Based in the US: PIA is based in the United States, which is a privacy-unfriendly jurisdiction.
IPVanish
Pros:
- Strong security features: IPVanish uses military-grade encryption, a kill switch, DNS/IP leak protection, split tunneling, and advanced protocols.
- Unlimited simultaneous connections: You can connect as many devices as you want to IPVanish at the same time.
- Large network of servers: IPVanish has servers in over 75 countries, so you can always find a server that is close to you.
- Good speeds: IPVanish is fast enough to stream HD video and play online games.
- Affordable pricing: IPVanish offers a variety of pricing plans, so you can find one that fits your budget.
- 30-day money-back guarantee: You can try IPVanish risk-free for 30 days.
Cons:
- Some privacy concerns: In 2016, IPVanish was acquired by Kape Technologies, a company that has been accused of collecting user data.
- Not as good for streaming as some other VPNs: IPVanish can be slow when streaming some popular services, such as Netflix and Disney+.
- Doesn't work in China: IPVanish is blocked by the Great Firewall of China, so you cannot use it to access the internet in that country.
Key Features
This section compares the overall features of Private Internet Access (PIA) vs IPVanish.
Private Internet Access (PIA) HQ and country of jurisdiction is United States, and Private Internet Access (PIA) supports Windows, Mac, Linux, Android, and iOS platforms. In addition, it also supports OpenVPN, routers, and has browser extensions for Chrome, Firefox, and Opera.
IPVanish HQ and country of jurisdiction is United States, and IPVanish supports Windows, Mac, Linux, Android, iOS, Amazon Fire TV, and routers.
Winner is:
Private Internet Access (PIA) offers robust encryption, a no-logs policy, and supports 10 devices simultaneously, making it a favorite for privacy enthusiasts. On the other hand, IPVanish provides unlimited device connections and live chat support but falls short in bypassing geo-restrictions. Both have excellent speed, but PIA's advanced features like ad and tracker blocking give it an edge. So, considering all aspects, Private Internet Access stands as the overall winner.
Private Internet Access
- Unlimited bandwidth and connections: PIA allows you to connect an unlimited number of devices to its VPN at the same time. This is great for families or anyone who wants to use the VPN on multiple devices.
- Strong security: PIA uses strong encryption and security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Wide server network: PIA has a large server network with over 30,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- Affordable pricing: PIA is one of the most affordable VPNs on the market.
- Good customer support: PIA has a good customer support team that is available 24/7. You can contact them via live chat, email, or a support ticket.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
IPVanish
- Large network of servers: IPVanish has a large network of servers located in over 75 countries. This means that you should be able to find a server that is close to you and that will provide you with fast speeds. This is important for streaming video and audio, gaming, and other activities that require high bandwidth.
- Strong security features: IPVanish uses military-grade encryption, a kill switch, and DNS leak protection to protect your privacy and security. This means that your data is protected hackers and other prying eyes.
- No logs policy: IPVanish has a strict no-logs policy, which means that the company does not collect any data about your online activity. This helps to protect your privacy because your ISP or government will not be able to see what you are doing online.
- Unblocks geo-restricted content: IPVanish can help you to bypass geo-restrictions and stream your favorite content anywhere in the world. This is important for users who want to watch Netflix, Hulu, or other streaming services that are not available in their region.
- Fast speeds: IPVanish has a large network of high-speed servers that can provide you with fast streaming speeds. This is important for users who want to watch HD video and audio without buffering.
- Easy to use: IPVanish is easy to set up and use. There are apps available for Windows, macOS, Linux, iOS, and Android. This makes it a good choice for users of all levels of technical experience.
- Affordable pricing: IPVanish offers a variety of pricing plans, so you can find one that fits your budget. This makes it a good choice for budget-minded users.
- 30-day money-back guarantee: IPVanish offers a 30-day money-back guarantee, so you can try it risk-free. This makes it a good choice for users who are not sure if IPVanish is right for them.
Security Features
This section looks at important security features of Private Internet Access (PIA) and IPVanish such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Private Internet Access (PIA) and IPVanish both offer robust VPN security features. PIA provides VPN protocols like OpenVPN, WireGuard, and PPTP, while IPVanish supports protocols such as IKEv2, OpenVPN, and L2TP/IPsec. Both VPNs offer kill switch, IP address and DNS leak protection, private DNS, and no logging policy. However, PIA stands out with its ad-blocking feature, split tunneling, and the ability to use Onion over VPN. IPVanish lacks these features and also lacks obfuscated servers and double VPN. Therefore, for superior security, Private Internet Access (PIA) is the clear winner.
Private Internet Access
- 256-bit encryption: PIA uses 256-bit encryption, which is the strongest encryption available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
- Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
- Encryption protocol: PIA supports two encryption protocols: OpenVPN and WireGuard. OpenVPN is a more mature and established protocol, while WireGuard is newer and faster.
- Encryption cipher: PIA uses the AES-256-GCM cipher, which is the strongest cipher available. This means that your data is scrambled into gibberish that cannot be read by anyone, not even PIA.
- Handshake: PIA uses the RSA-4096 handshake, which is the strongest handshake available. This ensures that your connection to the VPN server is secure.
- Data authentication: PIA uses the GCM authentication method, which ensures that your data is not tampered with during transit.
IPVanish
- Military-grade encryption: IPVanish uses AES 256-bit encryption, which is the same encryption standard used by the US government and banks. This means that your data is protected hackers and other prying eyes.
- Kill switch: The kill switch is a feature that automatically disconnects your device the internet if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS/IP leak protection: DNS and IP leaks can occur when your VPN connection is not properly configured. These leaks can expose your real IP address and location, which can defeat the purpose of using a VPN. IPVanish has features in place to prevent these leaks.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some things, but not for others.
- Advanced protocols: IPVanish supports a variety of VPN protocols, including OpenVPN, WireGuard, and IKEv2/IPSec. These protocols offer different levels of security and performance, so you can choose the one that best suits your needs.
- AES 256-bit encryption: IPVanish uses AES 256-bit encryption, which is the strongest encryption standard available. This means that your data is protected hackers and other prying eyes.
- Perfect Forward Secrecy: IPVanish uses Perfect Forward Secrecy (PFS), which means that your encryption key changes every time you connect to a VPN server. This makes it even more difficult for hackers to decrypt your data.
- HMAC authentication: IPVanish uses HMAC authentication, which helps to ensure that your data is not tampered with while it is being encrypted and transmitted.
- Obfuscated servers: IPVanish offers obfuscated servers, which can be used to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
Privacy Features
This section looks at the privacy features of IPVanish vs Private Internet Access (PIA) in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Private Internet Access (PIA) and IPVanish both offer robust privacy features. Both have a strict no-log policy, though PIA has proven this in court, giving it an edge. IPVanish is based in the U.S., a Five Eyes member, versus PIA in Switzerland, a more privacy-friendly jurisdiction. Both support crypto payments, but only PIA has undergone independent auditing, solidifying their privacy claims. Considering the proven no-log policy, independent auditing, and better jurisdiction, Private Internet Access (PIA) comes out as the winner in terms of privacy features.
Private Internet Access
- No logs policy: PIA does not keep any logs of your online activity. This means that your ISP, government, or anyone else cannot track what you do online.
- Open-source apps: PIA's apps are open source, which means that anyone can inspect the code to make sure that it is not doing anything malicious.
- Kill switch: The kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains anonymous.
- Split tunneling: PIA allows you to choose which apps use the VPN and which apps do not. This can be useful if you want to use a streaming service that does not work with VPNs.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your browsing experience and protect your privacy.
- Torrenting: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
- Double VPN: PIA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security and privacy.
- Tor over VPN: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
- No connection logs: PIA does not keep any logs of your VPN connections. This means that they cannot see which servers you connect to, how long you are connected for, or what websites you visit.
- No traffic logs: PIA does not keep any logs of your internet traffic. This means that they cannot see what websites you visit, what files you download, or what data you send and receive.
- No DNS logs: PIA does not keep any logs of your DNS queries. This means that they cannot see which websites you try to visit.
- No payment logs: PIA does not keep any logs of your payment information. This means that they cannot see how you paid for your subscription or your credit card number.
IPVanish
- No-logs policy: IPVanish has a strict no-logs policy, which means that the company does not collect any data about your online activity, including your IP address, browsing history, or traffic data. This helps to protect your privacy even further.
- Anonymous payment: IPVanish accepts Bitcoin as a payment method, which allows you to pay for the service anonymously. This can be helpful if you are concerned about your privacy.
- Tor over VPN: IPVanish offers a feature called Tor over VPN, which allows you to connect to the Tor network through the VPN. This can help to further protect your privacy by making it more difficult to track your online activity.
- Double VPN: IPVanish also offers a feature called Double VPN, which routes your traffic through two VPN servers. This can provide an additional layer of security and privacy.
- Privacy audit: IPVanish has been independently audited by an outside security firm to verify its no-logs policy. This audit helps to ensure that the company is not collecting any data about your online activity.
- No connection logs: IPVanish does not keep any logs of your VPN connections, including the time and date of your connection, the IP address of the server you connected to, or the amount of data you transferred.
- No traffic logs: IPVanish does not keep any logs of your internet traffic, including the websites you visited, the files you downloaded, or the applications you used.
- No DNS logs: IPVanish does not keep any logs of your DNS queries, which are the requests your device makes to translate website addresses into IP addresses.
- No payment logs: IPVanish does not keep any logs of your payment information, such as your credit card number or PayPal account.
Speed Features
This section explores the speed features of Private Internet Access (PIA) and IPVanish when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Private Internet Access (PIA) and IPVanish offer robust speeds, but they have slight differences. Third-party speed tests reveal that PIA generally has higher download and upload speeds compared to IPVanish. PIA also boasts a vast network of servers, which often contributes to better speed performance. Both VPNs can unblock streaming sites and support torrenting, but PIA provides a slightly smoother experience. After comparing all features, Private Internet Access emerges as the overall winner due to its consistently high speeds and reliable performance.
Private Internet Access
- Over 35,000 servers: PIA has over 35,000 servers in over 78 countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
- Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms such as Netflix, Hulu, and BBC iPlayer. These servers are designed to bypass geo-blocks and provide you with access to your favorite content.
- Obfuscated servers: PIA has obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Tor over VPN servers: PIA allows you to connect to the Tor network through its VPN. This can help you to further anonymize your traffic and protect your privacy.
- Double VPN servers: PIA offers double VPN servers that encrypt your traffic twice. This provides an extra layer of security and privacy.
- 10 Gbps servers: PIA's servers are all equipped with 10 Gbps connections, which means that they have the potential to offer very fast speeds.
- Multiple protocols: PIA supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2/IPsec. Each protocol has its own strengths and weaknesses in terms of speed.
- Automatic server selection: PIA's automatic server selection feature can help you to connect to the fastest server available.
- Bandwidth throttling protection: PIA's bandwidth throttling protection feature prevents your ISP throttling your VPN connection.
- No data caps: PIA does not have any data caps on its VPN service. This means that you can use as much data as you want without having to worry about being throttled or charged extra.
IPVanish
- High-speed servers: IPVanish has a large network of high-speed servers located in over 75 countries. This means that you should be able to find a server that is close to you and that will provide you with fast speeds.
- P2P-optimized servers: IPVanish has dedicated P2P-optimized servers that are designed for file sharing. These servers offer fast speeds and low latency, which is ideal for downloading and uploading large files.
- Dedicated streaming servers: IPVanish has dedicated streaming servers that are optimized for streaming video and audio. These servers can help you to bypass geo-restrictions and stream your favorite content anywhere in the world.
- Obfuscated servers: IPVanish offers obfuscated servers, which can be used to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Double VPN servers: IPVanish also offers double VPN servers, which route your traffic through two VPN servers. This can provide an additional layer of security and privacy.
- High-speed servers: IPVanish has a large network of high-speed servers located in over 75 countries. This means that you should be able to find a server that is close to you and that will provide you with fast speeds.
- Multiple VPN protocols: IPVanish supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2/IPSec. These protocols offer different levels of speed and security, so you can choose the one that best suits your needs.
- Automatic server selection: IPVanish offers an automatic server selection feature that will choose the fastest server for you based on your location and the VPN protocol you are using.
- Bandwidth throttling: IPVanish does not throttle bandwidth, which means that you should be able to get the same speeds when you are connected to a VPN as you do when you are not connected to a VPN.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Private Internet Access (PIA) versus IPVanish.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Private Internet Access (PIA) offers strong torrenting support with a SOCKS5 proxy and no bandwidth limits. However, it's hit-or-miss when it comes to unblocking streaming services. IPVanish also supports torrenting with unlimited P2P traffic and typically unblocks popular streaming services. However, it doesn't always work with Netflix. Both have strong security but PIA has a proven no-logs policy. Given the inconsistency of both VPNs in unblocking streaming, but considering PIA's proven no-logs policy, PIA narrowly edges out as the winner in this comparison.
Private Internet Access
- Works with popular streaming platforms: PIA works with popular streaming platforms such as Netflix, Hulu, BBC iPlayer, and Disney+. This means that you can use PIA to bypass geo-blocks and access your favorite content anywhere in the world.
- Dedicated streaming servers: PIA has dedicated streaming servers for popular streaming platforms. These servers are optimized for streaming and can help you to get the best possible streaming experience.
- No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can stream as much as you want without having to worry about being throttled or charged extra.
- No buffering: PIA's VPN servers are designed to provide fast and reliable connections. This means that you should not experience any buffering when streaming videos.
- Easy to use: PIA's VPN apps are easy to use and have a simple interface. This makes it easy to connect to a streaming server and start watching your favorite content.
- Allows torrenting on all servers: PIA allows torrenting on all of its servers. This means that you can download and upload files anonymously without fear of being tracked.
- P2P-optimized servers: PIA has dedicated P2P-optimized servers for torrenting. These servers are designed to provide fast and reliable connections for torrenting.
- No bandwidth caps: PIA does not have any bandwidth caps on its VPN service. This means that you can torrent as much as you want without having to worry about being throttled or charged extra.
- No IP leaks: PIA has a strict no-logs policy and does not keep any records of your torrenting activity. This means that your IP address is never exposed, even if there is a leak.
- Kill switch: PIA's kill switch is a feature that cuts off your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Ad blocker: PIA includes an ad blocker in its VPN apps. This blocks ads, trackers, and malware, which can improve your torrenting experience and protect your privacy.
IPVanish
- Unblocks geo-restricted content: IPVanish can help you to bypass geo-restrictions and stream your favorite content anywhere in the world. This is because IPVanish has servers located in over 75 countries.
- Fast streaming speeds: IPVanish has a large network of high-speed servers that can provide you with fast streaming speeds. This is important for streaming HD video and audio without buffering.
- Dedicated streaming servers: IPVanish has dedicated streaming servers that are optimized for streaming video and audio. These servers can help you to get the best possible streaming experience.
- No bandwidth throttling: IPVanish does not throttle bandwidth, which means that you should be able to get the same speeds when you are streaming content through a VPN as you do when you are not using a VPN.
- Works with popular streaming services: IPVanish works with popular streaming services, such as Netflix, Hulu, and BBC iPlayer. This means that you should be able to stream your favorite content these services without any problems.
- Supports P2P file sharing: IPVanish supports P2P file sharing, which means that you can use it to download and upload torrents.
- Dedicated P2P servers: IPVanish has dedicated P2P servers that are optimized for file sharing. These servers offer fast speeds and low latency, which is ideal for downloading and uploading large files.
- No bandwidth throttling: IPVanish does not throttle bandwidth, which means that you should be able to get the same speeds when you are torrenting through a VPN as you do when you are not using a VPN.
- No logs policy: IPVanish has a strict no-logs policy, which means that the company does not collect any data about your torrenting activity. This helps to protect your privacy.
- Kill switch: IPVanish has a kill switch, which automatically disconnects your device the internet if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
Support Features
This section looks at what kind of customer support you can expect from IPVanish versus Private Internet Access (PIA).
Winner is:
Private Internet Access (PIA) and IPVanish both offer 24/7 customer support. PIA stands out with its comprehensive knowledge base, email support, and a live chat feature that provides quick responses. IPVanish, on the other hand, lacks live chat support, relying mainly on email and a FAQ section. Customer support is crucial for solving technical issues and ensuring seamless VPN service. Thus, with its more efficient and responsive support system, Private Internet Access (PIA) is the clear winner.
Private Internet Access
- 24/7 live chat: PIA offers 24/7 live chat support. This means that you can get help a real person at any time of day or night.
- Email support: PIA also offers email support. This is a good option if you have a question that is not urgent.
- Knowledge base: PIA has a comprehensive knowledge base that covers a wide range of topics. This is a good place to start if you have a simple question.
- Social media: PIA is also active on social media. You can reach out to them on Twitter, Facebook, or Reddit.
- Forum: PIA has a forum where users can help each other. This is a good option if you are looking for help someone who has been in your shoes.
IPVanish
- 24/7 live chat: IPVanish offers 24/7 live chat support, which means that you can get help a customer support representative at any time of the day or night.
- Email support: IPVanish also offers email support, which is a good option if you need to provide more information or if you have a complex problem.
- Knowledge base: IPVanish has a comprehensive knowledge base that contains articles and tutorials on a variety of topics, such as how to set up IPVanish, how to troubleshoot problems, and how to use the different features of the VPN.
- Social media: IPVanish is also active on social media, such as Twitter and Facebook. You can contact the company through these channels if you have a question or need help.
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