PrivadoVPN vs Hide My Ass Comparison

Written by
in VPN

Our content is reader-supported. If you click on our links, we may earn a commission. How we review.

In the expansive world of VPNs, PrivadoVPN and Hide My Ass (HMA) are two prominent contenders. This article explores the features, benefits, and potential drawbacks of PrivadoVPN vs Hide My Ass (HMA), providing an in-depth comparison to help you decide which suits your internet privacy needs best.

Overview

In this insightful comparison, we’ll dive into the depths of PrivadoVPN and Hide My Ass (HMA) VPN, two giants in the virtual private network industry. We’ll explore their security measures, privacy policies, and speed capabilities. Which one truly safeguards your online privacy without compromising speed? Let’s find out. With this thorough analysis, you’ll have all the critical details you need to decide between PrivadoVPN and HMA. Buckle up, it’s time to navigate the world of VPNs!

PrivadoVPN

PrivadoVPN

Price: From $1.99/month

Trustpilot Rating: 4.1 out of 5 stars

Refund Policy: PrivadoVPN offers a 30-day money-back guarantee.

Official website: www.privadovpn.com

PrivadoVPN is best for individuals and businesses who prioritize secure and private internet browsing, and are looking for an easy-to-use VPN service with fast, reliable connections.

Learn more about PrivadoVPN

Hide My Ass (HMA)

Hide My Ass

Price: From $2.99/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: HMA offers a 30-day money-back guarantee.

Official website: www.hidemyass.com

Hide My Ass (HMA) is best for individuals and businesses seeking robust, user-friendly online privacy and security solutions.

Learn more about Hide My Ass

PrivadoVPN shines bright in the VPN space with its commitment to user security and privacy. Its global network of high-speed servers ensures a seamless browsing and streaming experience. Over the time I’ve used it, I have come to rely on its stable connections and robust security protocols, earning it a well-deserved 5-star rating! – Mei Ling

starstarstarstarstar

HMA VPN brings to the table a delightful blend of speed and security, characterized by a vast network of servers globally. The service offers a fun and user-friendly interface without compromising on security. It’s a VPN service that balances fun and functionality beautifully, earning a hearty 5-star rating. – Léa

starstarstarstarstar

PrivadoVPN offers a balanced service with a focus on user privacy and security. While the server network is somewhat limited, it promises a no-logs policy and robust encryption. A trustworthy service that stands with a 4-star rating. – Mateo

starstarstarstar

HMA VPN offers a vibrant and user-friendly solution, balancing speed and security adeptly. Despite its attractive interface, a more stringent logging policy would enhance user trust. Demonstrating a dynamic approach, it is worthy of a 4-star review. – Min-Jun K.

starstarstarstar

Pros & Cons

This part scrutinizes the benefits and drawbacks of these two VPN solutions.

Winner is:

PrivadoVPN excels with solid encryption, a strict no-logs policy, and access to global servers. However, it lacks 24/7 customer support. HMA, on the other hand, has a larger server network and live support, but falls short with its questionable logging policies. Considering privacy is paramount in a VPN, PrivadoVPN comes out on top in this comparison, thanks to its superior commitment to user privacy and robust security features.

PrivadoVPN

PrivadoVPN

Pros:
  • Secure: PrivadoVPN uses strong encryption and a no-logs policy to protect your privacy.
  • Fast: PrivadoVPN uses WireGuard, a new VPN protocol that offers fast speeds.
  • Affordable: PrivadoVPN offers a free plan and affordable paid plans.
  • User-friendly: PrivadoVPN has easy-to-use apps for Windows, macOS, Linux, Android, and iOS.
  • Good streaming performance: PrivadoVPN can unblock streaming services like Netflix, Hulu, and Amazon Prime Video.
  • Accepts Bitcoin: PrivadoVPN accepts Bitcoin as payment, which can help to protect your privacy.
Cons:
  • Small server network: PrivadoVPN has a smaller server network than some other VPN providers.
  • Limited features: PrivadoVPN lacks some features found in other VPNs, such as split tunneling and a kill switch.
  • Customer support: Customer support is not as responsive as some other VPN providers.
Hide My Ass (HMA)

Hide My Ass

Pros:
  • Large network of servers: HMA has a large network of servers in 290+ countries, which means that you can always find a server that is close to you. This can help to improve speeds and performance.
  • Unlimited bandwidth and data: HMA offers unlimited bandwidth and data, which means that you can use the VPN as much as you want without worrying about running out of resources.
  • Fast speeds: HMA has fast speeds, which is important for streaming, gaming, and other activities that require a lot of bandwidth.
  • Easy to use: HMA is easy to use, even for beginners. The interface is simple and straightforward, and the settings are easy to understand.
  • Strong encryption: HMA uses strong encryption to protect your data. This means that your traffic is secure and cannot be intercepted by third parties.
  • No logs policy: HMA has a strict no-logs policy. This means that the company does not store any information about your activity when you are connected to the VPN.
  • 30-day money-back guarantee: HMA offers a 30-day money-back guarantee. This means that you can try the service risk-free.
Cons:
  • Some users have reported slow speeds in some countries: This is a common issue with VPNs, and it can be due to a number of factors, such as the distance between your device and the VPN server, the amount of traffic on the server, and the VPN's own network congestion.
  • The company is based in the United Kingdom, which is part of the 5/9/14 Eyes alliance: This means that the UK government may be able to force HMA to hand over user data under certain circumstances.
  • There have been some privacy concerns about the company in the past: In 2011, HMA was acquired by Avast, a Czech cybersecurity company. Avast has been criticized for its privacy practices in the past, and some users have concerns that HMA's privacy policies could change as a result of the acquisition.

Key Features

This section compares the overall features of PrivadoVPN vs Hide My Ass (HMA).

PrivadoVPN HQ and country of jurisdiction is Switzerland, and PrivadoVPN supports Windows, Mac, Linux, Android, iOS.

Hide My Ass (HMA) HQ and country of jurisdiction is United Kingdom, and Hide My Ass (HMA) supports Windows, Mac, Linux, Android, and iOS platforms and devices.

Winner is:

PrivadoVPN's standout features include a zero-logs policy, P2P support, and access to 200 servers in 44 countries. On the other hand, HMA offers a large server network but falls short with its past privacy controversies. When it comes to overall privacy, security, and commitment to user anonymity, PrivadoVPN wins hands down, despite HMA's larger server count.

PrivadoVPN

PrivadoVPN

  • Strong encryption: PrivadoVPN uses strong encryption to protect your data, including 256-bit AES encryption and OpenVPN protocol.
  • No-logs policy: PrivadoVPN does not collect or store any data about your online activity, which means your privacy is protected.
  • Ad blocker: PrivadoVPN comes with an ad blocker that blocks ads and trackers, which can improve your browsing experience and protect your privacy.
  • Kill switch: PrivadoVPN has a kill switch that will disconnect your internet connection if the VPN connection drops, which helps to protect your privacy.
  • Split tunneling: PrivadoVPN allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful for gaming or streaming.
  • P2P support: PrivadoVPN supports P2P file sharing, which means you can use it to download torrents anonymously.
  • Free plan: PrivadoVPN offers a free plan with 10GB of data per month and access to 12 server locations.
  • Affordable pricing: PrivadoVPN's paid plans start at $4.99 per month.
Hide My Ass (HMA)

Hide My Ass

  • Large network of servers: HMA has a large network of servers in 290+ countries, which means that you can always find a server that is close to you. This can help to improve speeds and performance.
  • Unlimited bandwidth and data: HMA offers unlimited bandwidth and data, which means that you can use the VPN as much as you want without worrying about running out of resources.
  • Fast speeds: HMA has fast speeds, which is important for streaming, gaming, and other activities that require a lot of bandwidth.
  • Easy to use: HMA is easy to use, even for beginners. The interface is simple and straightforward, and the settings are easy to understand.
  • Strong encryption: HMA uses strong encryption to protect your data. This means that your traffic is secure and cannot be intercepted by third parties.
  • No logs policy: HMA has a strict no-logs policy. This means that the company does not store any information about your activity when you are connected to the VPN.
  • Split tunneling: HMA allows you to split your traffic between the VPN and your regular internet connection. This can be useful for activities that require high speeds, such as gaming or streaming.
  • Kill switch: HMA has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • Double VPN: HMA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security.
  • Tor over VPN: HMA allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
  • Ad blocker: HMA has an ad blocker built into the VPN. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
  • DNS leak protection: HMA has DNS leak protection to prevent your real IP address leaking.
  • Malware protection: HMA has malware protection to scan your traffic for malware.

Security Features

This section looks at important security features of PrivadoVPN and Hide My Ass (HMA) such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

PrivadoVPN supports OpenVPN and WireGuard protocols, ensuring high-speed, secure connections. It also offers IP and DNS leak protection, split tunneling, a kill switch, and a strict no-logs policy. On the other hand, HMA also provides various VPN protocols, IP and DNS leak protection but lacks split-tunneling and has a less clear logging policy. While both offer robust security, PrivadoVPN edges out with its comprehensive feature set, including the use of private DNS and no logging, making it the winner in this comparison.

PrivadoVPN

PrivadoVPN

  • 256-bit AES encryption: PrivadoVPN uses 256-bit AES encryption, which is considered to be the gold standard in encryption. This means that your data is scrambled into unreadable gibberish before it is sent over the internet, making it virtually impossible for anyone to intercept and read it.
  • No-logs policy: PrivadoVPN does not collect or store any data about your online activity, including your IP address, browsing history, or traffic data. This means that even if someone were to get their hands on your VPN traffic, they would not be able to learn anything about you.
  • Kill switch: PrivadoVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
  • DNS leak protection: PrivadoVPN also includes DNS leak protection, which ensures that your DNS requests are routed through the VPN server, even if your ISP tries to redirect them.
  • Independent audits: PrivadoVPN has been independently audited by Cure53, a leading security firm. This means that PrivadoVPN's security practices have been reviewed by a third party and found to be sound.
  • Based in Switzerland: PrivadoVPN is based in Switzerland, which has strong privacy laws. This means that PrivadoVPN is not legally required to store or share any data about its users.
  • 256-bit AES encryption: PrivadoVPN uses 256-bit AES encryption, which is considered to be the gold standard in encryption. This means that your data is scrambled into unreadable gibberish before it is sent over the internet, making it virtually impossible for anyone to intercept and read it.
  • OpenVPN protocol: PrivadoVPN uses the OpenVPN protocol, which is considered to be one of the most secure and reliable VPN protocols available. OpenVPN is open-source, which means that it has been independently reviewed and audited by security experts.
  • IKEv2/IPSec protocol: PrivadoVPN also supports the IKEv2/IPSec protocol, which is another secure and reliable VPN protocol. IKEv2/IPSec is often used by businesses and government agencies for its security and performance.
  • WireGuard protocol: PrivadoVPN recently added support for the WireGuard protocol, which is a new VPN protocol that is designed to be faster and more secure than OpenVPN. WireGuard is still under development, but it has the potential to be the most secure and reliable VPN protocol available.
Hide My Ass (HMA)

Hide My Ass

  • Military-grade encryption: HMA uses military-grade encryption to protect your data. This means that your traffic is encrypted with a 256-bit key, which is considered to be unbreakable.
  • No logs policy: HMA has a strict no-logs policy. This means that the company does not store any information about your activity when you are connected to the VPN.
  • Kill switch: HMA has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • Double VPN: HMA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security.
  • Tor over VPN: HMA allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
  • Ad blocker: HMA has an ad blocker built into the VPN. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
  • DNS leak protection: HMA has DNS leak protection to prevent your real IP address leaking.
  • Malware protection: HMA has malware protection to scan your traffic for malware.
  • 256-bit encryption: HMA uses 256-bit encryption, which is considered to be unbreakable. This means that your traffic is encrypted with a key that is 256 bits long.
  • AES-256: HMA uses the AES-256 cipher, which is one of the most secure ciphers available.
  • ChaCha20/Poly1305: HMA also supports the ChaCha20/Poly1305 cipher, which is a newer and more secure cipher than AES-256.
  • OpenVPN: HMA supports the OpenVPN protocol, which is one of the most secure VPN protocols available.
  • IPSec/IKEv2: HMA also supports the IPSec/IKEv2 protocol, which is a more secure protocol than OpenVPN.
  • WireGuard: HMA is one of the few VPN services that supports WireGuard, which is a new and very fast VPN protocol.

Privacy Features

This section looks at the privacy features of Hide My Ass (HMA) vs PrivadoVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

PrivadoVPN, with its strict no-log policy, independent auditing, private browsing, and Swiss data jurisdiction, offers optimal privacy. It's also out of the 'Five Eyes' jurisdiction and supports crypto payments. On the other hand, HMA, based in the UK (a 'Five Eyes' country), does offer a no-log policy, but lacks independent auditing. While it provides private browsing, it doesn't support crypto payments. Considering these factors, PrivadoVPN comes out on top in terms of privacy features.

PrivadoVPN

PrivadoVPN

  • No-logs policy: PrivadoVPN does not collect or store any data about your online activity, including your IP address, browsing history, or traffic data. This means that even if someone were to get their hands on your VPN traffic, they would not be able to learn anything about you.
  • Kill switch: PrivadoVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
  • DNS leak protection: PrivadoVPN also includes DNS leak protection, which ensures that your DNS requests are routed through the VPN server, even if your ISP tries to redirect them.
  • Based in Switzerland: PrivadoVPN is based in Switzerland, which has strong privacy laws. This means that PrivadoVPN is not legally required to store or share any data about its users.
  • Independent audits: PrivadoVPN has been independently audited by Cure53, a leading security firm. This means that PrivadoVPN's security practices have been reviewed by a third party and found to be sound.
  • Open-source apps: PrivadoVPN's apps are open-source, which means that they can be reviewed by anyone to ensure that they are not tracking or logging user data.
  • Bitcoin payments: PrivadoVPN accepts Bitcoin payments, which can help to protect your privacy as Bitcoin transactions are pseudonymous.
  • No connection logs: PrivadoVPN does not keep any logs of your VPN connections, including the time and date of your connection, the IP address of the VPN server you connected to, and the amount of data you transferred.
  • No traffic logs: PrivadoVPN does not keep any logs of your online activity, including the websites you visited, the files you downloaded, or the apps you used.
  • No DNS logs: PrivadoVPN does not keep any logs of your DNS queries, which are the requests your device sends to a DNS server to resolve a domain name to an IP address.
  • No payment logs: PrivadoVPN does not keep any logs of your payment information, such as your credit card number or PayPal account.
Hide My Ass (HMA)

Hide My Ass

  • No logs policy: HMA has a strict no-logs policy. This means that the company does not store any information about your activity when you are connected to the VPN. This includes your IP address, traffic data, and browsing history.
  • Kill switch: HMA has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
  • Double VPN: HMA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security.
  • Tor over VPN: HMA allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
  • Ad blocker: HMA has an ad blocker built into the VPN. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
  • DNS leak protection: HMA has DNS leak protection to prevent your real IP address leaking.
  • Malware protection: HMA has malware protection to scan your traffic for malware.
  • Split tunneling: HMA allows you to split your traffic between the VPN and your regular internet connection. This can be useful for activities that require high speeds, such as gaming or streaming.
  • Anonymous payment: HMA accepts anonymous payments, such as Bitcoin, which makes it more difficult to track your activity.
  • No IP address logs: HMA does not store any information about your IP address, including your original IP address, the IP address of the VPN server you are connected to, or the IP addresses of the websites you visit.
  • No traffic logs: HMA does not store any information about your traffic data, including the websites you visit, the files you download, or the amount of data you transfer.
  • No DNS logs: HMA does not store any information about your DNS queries, which are the requests your device makes to translate domain names into IP addresses.
  • No session logs: HMA does not store any information about your VPN sessions, including the start and end time of your sessions, the number of bytes transferred, or the VPN servers you connected to.
  • No payment logs: HMA does not store any information about your payment methods, including your credit card number or PayPal account information.

Speed Features

This section explores the speed features of PrivadoVPN and Hide My Ass (HMA) when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

PrivadoVPN is renowned for its impressive speeds, often surpassing competitors in third-party speed tests. It offers faster download and upload speeds, and its servers are consistently quick, ensuring smooth streaming and torrenting. Hide My Ass (HMA), while offering decent speed, often lags behind in comparison tests. It adequately supports streaming sites and torrenting, but users report slowness at peak times. According to third-party tests and user experiences, PrivadoVPN outshines HMA in speed, making it the clear winner in this category.

PrivadoVPN

PrivadoVPN

  • Over 300 servers in 65 countries: PrivadoVPN has a wide server network with over 300 servers in 65 countries, which means that you should be able to find a server that is close to you and get fast speeds.
  • Optimized servers: PrivadoVPN has optimized its servers for speed, which means that you can expect fast connections even when connecting to servers that are far away.
  • P2P-optimized servers: PrivadoVPN has dedicated P2P-optimized servers that are designed for fast and anonymous file sharing.
  • Streaming-optimized servers: PrivadoVPN has dedicated streaming-optimized servers that are designed to unblock streaming services like Netflix, Hulu, and Amazon Prime Video.
  • Obfuscated servers: PrivadoVPN has obfuscated servers that are designed to hide your VPN traffic your ISP and other third parties.
  • Tor over VPN: PrivadoVPN allows you to connect to the Tor network through a VPN, which can provide an additional layer of security and anonymity.
  • WireGuard protocol: PrivadoVPN recently added support for the WireGuard protocol, which is a new VPN protocol that is designed to be faster and more secure than OpenVPN. WireGuard is still under development, but it has the potential to be the fastest and most secure VPN protocol available.
  • Optimized servers: PrivadoVPN has optimized its servers for speed, which means that you can expect fast connections even when connecting to servers that are far away.
  • Automatic server selection: PrivadoVPN has an automatic server selection feature that will automatically connect you to the fastest server available.
  • Bandwidth throttling: PrivadoVPN does not throttle bandwidth, which means that you can expect to get the full speed of your internet connection when connected to PrivadoVPN.
Hide My Ass (HMA)

Hide My Ass

  • Large network of servers: HMA has a large network of servers in 290+ countries, which means that you can always find a server that is close to you. This can help to improve speeds and performance.
  • Optimized servers: HMA has optimized servers for different activities, such as streaming, gaming, and torrenting. This ensures that you get the best possible speeds for your activities.
  • P2P-optimized servers: HMA has P2P-optimized servers that are designed for torrenting. These servers have high bandwidth and low latency, which is ideal for torrenting.
  • Obfuscated servers: HMA has obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Tor over VPN servers: HMA has Tor over VPN servers that allow you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
  • Split tunneling: HMA allows you to split your traffic between the VPN and your regular internet connection. This can be useful for activities that require high speeds, such as gaming or streaming.
  • Multi-hop connections: HMA allows you to connect to multiple VPN servers in a row. This provides an extra layer of security and anonymity.
  • Unlimited bandwidth and data: HMA offers unlimited bandwidth and data, which means that you can use the VPN as much as you want without worrying about running out of resources.
  • Fast speeds: HMA has fast speeds, which is important for streaming, gaming, and other activities that require a lot of bandwidth.
  • Multiple protocols: HMA supports multiple protocols, including OpenVPN, IPSec/IKEv2, and WireGuard. These protocols offer different levels of speed and security, so you can choose the one that best suits your needs.
  • Near-zero latency: HMA has near-zero latency, which means that there is very little delay when you are connected to the VPN. This is important for gaming and other activities that require real-time communication.
  • Optimized servers: HMA has optimized servers for different activities, such as streaming, gaming, and torrenting. This ensures that you get the best possible speeds for your activities.
  • Automatic server selection: HMA has an automatic server selection feature that will connect you to the fastest server available. This can be useful if you are not sure which server to choose.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by PrivadoVPN versus Hide My Ass (HMA).

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

PrivadoVPN excels in unblocking streaming services like Netflix, Amazon Prime, and BBC iPlayer and allows torrenting on all its servers. It boasts zero-log policy, ensuring user privacy. In contrast, Hide My Ass (HMA) also unblocks many streaming platforms and supports torrenting, but it only keeps no logs of your browsing history, not all activities. While both are impressive, PrivadoVPN’s comprehensive no-log policy and guaranteed torrenting support on all servers, edges out HMA, making it the winner in this comparison.

PrivadoVPN

PrivadoVPN

  • Streaming-optimized servers: PrivadoVPN has dedicated streaming-optimized servers that are designed to unblock streaming services like Netflix, Hulu, and Amazon Prime Video.
  • Wide server network: PrivadoVPN has a wide server network with over 300 servers in 65 countries, which means that you should be able to find a server that is close to you and get fast speeds.
  • Strong encryption: PrivadoVPN uses strong encryption to protect your data, which makes it difficult for streaming services to block your VPN connection.
  • No logs policy: PrivadoVPN does not keep any logs of your online activity, including your streaming history. This means that streaming services cannot track your activity or share your data with third parties.
  • P2P-optimized servers: PrivadoVPN has dedicated P2P-optimized servers that are designed for fast and anonymous file sharing.
  • Wide server network: PrivadoVPN has a wide server network with over 300 servers in 65 countries, which means that you should be able to find a server that is close to you and get fast speeds.
  • Strong encryption: PrivadoVPN uses strong encryption to protect your data, which makes it difficult for copyright trolls to track your activity.
  • No logs policy: PrivadoVPN does not keep any logs of your online activity, including your torrenting history. This means that copyright trolls cannot use your data against you.
Hide My Ass (HMA)

Hide My Ass

  • Unblock geo-restricted content: HMA can unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies no matter where you are in the world.
  • Fast speeds: HMA has fast speeds, which is important for streaming. This means that you can watch your videos without buffering or lag.
  • Multiple protocols: HMA supports multiple protocols, including OpenVPN, IPSec/IKEv2, and WireGuard. These protocols offer different levels of speed and security, so you can choose the one that best suits your needs.
  • Near-zero latency: HMA has near-zero latency, which means that there is very little delay when you are streaming. This is important for streaming live events.
  • Optimized servers: HMA has optimized servers for streaming. These servers are located close to popular streaming services, which can help to improve speeds and performance.
  • Automatic server selection: HMA has an automatic server selection feature that will connect you to the fastest server available. This can be useful if you are not sure which server to choose.
  • Unlimited bandwidth: HMA offers unlimited bandwidth for torrenting, so you can download as much as you want without worrying about throttling or data caps.
  • No speed limits: HMA does not impose any speed limits on torrenting, so you can get the fastest possible speeds.
  • P2P-optimized servers: HMA has a number of P2P-optimized servers that are specifically designed for torrenting. These servers offer the best speeds and performance for torrenting.
  • Strict no-logs policy: HMA has a strict no-logs policy, which means that they do not store any data about your torrenting activity. This means that you can be confident that your privacy is protected.
  • Kill switch: HMA has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.

Support Features

This section looks at what kind of customer support you can expect from Hide My Ass (HMA) versus PrivadoVPN.

Winner is:

PrivadoVPN delivers superior customer service with 24/7 live chat support, providing immediate assistance and solutions to user problems. Conversely, Hide My Ass (HMA) only provides ticket-based and community forum support, which often leads to delayed responses. The availability of an immediate, around-the-clock support service is crucial for VPN users to ensure uninterrupted, secure browsing. Considering these factors, PrivadoVPN clearly outperforms HMA in providing the best customer support.

PrivadoVPN

PrivadoVPN

  • 24/7 support: PrivadoVPN offers 24/7 customer support, so you can get help whenever you need it.
  • Live chat: PrivadoVPN offers live chat support, which is the fastest way to get help.
  • Email support: PrivadoVPN also offers email support, which is a good option if you have a more complex issue.
  • Knowledge base: PrivadoVPN has a comprehensive knowledge base, which you can use to find answers to common questions.
  • Tutorials: PrivadoVPN also offers tutorials, which can help you get started with PrivadoVPN or troubleshoot problems.
Hide My Ass (HMA)

Hide My Ass

  • 24/7 live chat support: This is the quickest way to get help HMA support. The representatives are knowledgeable and helpful, and they can usually resolve your issue in a few minutes.
  • Email support: If you prefer to communicate by email, HMA support will get back to you within 24 hours.
  • Knowledge base: The HMA knowledge base is a great resource for finding answers to common questions. The articles are well-written and easy to understand.
  • Tutorials: The HMA tutorials can help you get started with the service, even if you're not a tech-savvy person.
  • Refund policy: HMA offers a 30-day money-back guarantee. This means that you can try the service risk-free. If you're not satisfied with it, you can cancel your subscription and get a full refund.

Check out how PrivadoVPN and Hide My Ass (HMA) stack up against other popular VPN services on the market.