In the battle of VPN supremacy, NordVPN vs Norton Secure VPN emerges as a popular comparison. Both are renowned for their impressive features and security measures. This article aims to dissect the strengths, weaknesses, and unique characteristics of each to help you make an informed decision.
Overview
Dive into the world of online security with this in-depth comparison of NordVPN and Norton Secure VPN. We’ll strip down their features, unmask their privacy policies and put their speeds to the test. Whether you’re a streaming enthusiast or a privacy-focused netizen, we’ll help you make an informed choice between these two heavyweights. No jargon, no fluff, just the facts. Gear up as we delve into the intricate world of VPNs.
NordVPN
Price: From $3.19/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: NordVPN offers a 30-day money-back guarantee.
Official website: www.nordvpn.com
NordVPN is best for individuals and businesses who want to secure their internet connection and safeguard their personal and professional data online.
Norton Secure VPN
Price: From $29.99/year
Trustpilot Rating: 3.9 out of 5 stars
Refund Policy: Norton Secure VPN offers a 60-day money back guarantee.
Official website: www.norton.com/vpn
Norton Secure VPN is best for internet users who prioritize online privacy and security, especially when using public Wi-Fi networks.
Absolutely stellar VPN service provided by NordVPN – their extensive server network globally ensures reliability and high-speed connections wherever you find yourself in the world. What’s more, it offers a rich set of features that can be tailored to suit individual needs, making it a versatile choice for both novices and tech-savvy users. NordVPN doesn’t just offer a service; it offers peace of mind with a side of exemplary customer service. It is truly worth every star in this 5-star review! – Jackson
Norton Secure VPN stands as a testimony to Norton’s commitment to online security. It offers a reliable and secure VPN service characterized by robust encryption and a no-logs policy. I’ve found it to be a guardian of my online privacy, holding a performance standard that screams 5 stars. – Lucia Alvarez
NordVPN has consistently been a reliable choice for online security and privacy. The global network of servers offers a broad range of options for circumventing geoblocks and maintaining anonymity. While generally stable, there have been sporadic issues with server connections, but the support team is always on standby to assist. A solid choice worthy of a 4-star rating. – Tiago S.
Norton Secure VPN builds upon a legacy of security and privacy, presenting a reliable VPN solution. While it maintains a strong security posture, the user interface could be more intuitive. Standing tall in the VPN market, it rightfully claims a 4-star rating. – Satoshi
Pros & Cons
This part scrutinizes the advantages and disadvantages of these two VPN services.
Winner is:
NordVPN shines with robust encryption, a strict no-logs policy, and vast server coverage, offering superior security and privacy. Norton Secure VPN, on the other hand, lacks in terms of server reach, speed, and some privacy aspects. However, it integrates well with other Norton products. Despite a higher price, NordVPN's overall performance, flexibility, and commitment to user privacy edge out Norton Secure VPN, making it my preferred choice for a comprehensive and trustworthy VPN solution.
NordVPN
Pros:
- Strong security: NordVPN uses a variety of security features to protect your data, including 256-bit encryption, a kill switch, and DNS leak protection.
- Fast speeds: NordVPN has a large network of servers around the world, which means that you can usually find a server that is close to you and provides fast speeds.
- Unblocks geo-restricted content: NordVPN can unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer.
- Privacy-friendly: NordVPN is based in Panama, which is a country with strong privacy laws. NordVPN also has a strict no-logs policy, which means that it does not collect any of your data.
- User-friendly: NordVPN has a user-friendly interface that makes it easy to connect to a server and start using the VPN.
- Affordable: NordVPN offers a variety of pricing plans to fit your budget.
Cons:
- Some servers are slow: Some of NordVPN's servers can be slow, especially those that are located in less popular countries.
- Limited P2P support: NordVPN only supports P2P file sharing on a limited number of servers.
- Not available in all countries: NordVPN is not available in all countries, such as China, Iran, and Turkey.
Norton Secure VPN
Pros:
- Secure: Norton Secure VPN uses strong encryption and a no-logs policy to protect your privacy.
- Fast: Norton Secure VPN is one of the fastest VPNs on the market.
- Easy to use: Norton Secure VPN is easy to set up and use, even for beginners.
- Affordable: Norton Secure VPN is very affordable, especially when bundled with other Norton products.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world, so you can always find a server that is close to you.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops, which helps to protect your privacy.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection, which can be useful for streaming or gaming.
Cons:
- Limited features: Norton Secure VPN does not have some of the advanced features that are available in other VPNs, such as port forwarding and double VPN.
- No P2P support: Norton Secure VPN does not allow P2P file sharing on iOS and macOS.
- Logging: Norton Secure VPN has been accused of logging user data in the past, although the company claims that it no longer does this.
Key Features
This section compares the overall features of NordVPN vs Norton Secure VPN.
NordVPN HQ and country of jurisdiction is Panama, and NordVPN supports a wide range of platforms and devices including Windows, Mac, Linux, Android, iOS, Android TV, Chrome, and Firefox. It also supports routers through manual installation.
Norton Secure VPN HQ and country of jurisdiction is United States, and Norton Secure VPN supports Windows, Mac, Android, and iOS.
Winner is:
NordVPN outshines Norton Secure VPN through its robust security, strict no-logs policy, impressive server network, and ability to bypass geo-restrictions. While Norton offers basic VPN functionalities, NordVPN provides advanced features like double VPN, Tor over VPN, and CyberSec. Moreover, NordVPN supports P2P sharing and unblocks streaming platforms efficiently. For a blend of security, privacy, and enhanced online experience, NordVPN is the clear winner.
NordVPN
- Large server network: NordVPN has a large server network with over 5,500 servers in over 60 countries. This means that you can usually find a server that is close to you and provides fast speeds.
- Easy to use: NordVPN is easy to use and has a user-friendly interface. This makes it a good choice for beginners and experienced users alike.
- Affordable: NordVPN offers a variety of pricing plans to fit your budget.
- 256-bit encryption: NordVPN uses 256-bit encryption, which is the same level of encryption used by banks and governments. This ensures that your data is secure and cannot be intercepted by third parties.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection fails.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by connecting you to two VPN servers instead of one.
- Obfuscated servers: Obfuscated servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- CyberSec: CyberSec is a feature that blocks ads, trackers, and malware. This can help to improve your online privacy and security.
- Tor over VPN: Tor over VPN is a feature that allows you to connect to the Tor network through NordVPN. This provides an extra layer of security and anonymity.
- Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN and which ones do not. This can be useful if you want to use certain apps or websites without the VPN's encryption.
- P2P support: NordVPN supports P2P file sharing on a limited number of servers. This means that you can use NordVPN to download torrents without compromising your privacy.
Norton Secure VPN
- Strong encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world, so you can always find a server that is close to you. This can help to improve your connection speed and performance.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Easy to use: Norton Secure VPN is easy to set up and use, even for beginners. The software is available for Windows, macOS, iOS, and Android devices.
- Affordable: Norton Secure VPN is very affordable, especially when bundled with other Norton products.
Security Features
This section looks at important security features of NordVPN and Norton Secure VPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
NordVPN and Norton Secure VPN both offer strong security features, but NordVPN outperforms. NordVPN supports multiple VPN protocols, including OpenVPN and IKEv2/IPSec, has a strict no-logging policy, and boasts advanced features such as Double VPN, Onion Over VPN, and Obfuscated servers for additional security. It also offers a Kill Switch, Split Tunneling, and protection against IP and DNS leaks. Norton Secure VPN, while providing a no-log VPN, lacks some of these advanced features. It does not support ad-blocking or private DNS. Therefore, for comprehensive security, NordVPN is the clear winner.
NordVPN
- 256-bit encryption: NordVPN uses 256-bit encryption, which is the same level of encryption used by banks and governments. This ensures that your data is secure and cannot be intercepted by third parties.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection fails.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by connecting you to two VPN servers instead of one.
- Obfuscated servers: Obfuscated servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- CyberSec: CyberSec is a feature that blocks ads, trackers, and malware. This can help to improve your online privacy and security.
- Tor over VPN: Tor over VPN is a feature that allows you to connect to the Tor network through NordVPN. This provides an extra layer of security and anonymity.
- Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN and which ones do not. This can be useful if you want to use certain apps or websites without the VPN's encryption.
- DNS leak protection: DNS leak protection is a feature that prevents your DNS queries leaking outside of the VPN tunnel. This helps to prevent your ISP or other third parties tracking your online activity.
- No logs policy: NordVPN has a strict no-logs policy, which means that it does not collect any of your data, including your browsing history, traffic, or IP address. This helps to protect your privacy and security.
- Independent audits: NordVPN has been independently audited by PricewaterhouseCoopers (PwC), a leading accounting firm. This audit confirmed that NordVPN does not keep any logs of its users' activities.
- 256-bit encryption: NordVPN uses 256-bit encryption, which is the highest level of encryption available. This means that your data is scrambled into a code that is virtually impossible to crack.
- AES-256-GCM encryption: NordVPN uses the AES-256-GCM encryption algorithm, which is a newer and more secure encryption algorithm than the traditional AES-256 encryption algorithm.
- 4096-bit Diffie-Hellman key exchange: NordVPN uses a 4096-bit Diffie-Hellman key exchange, which is a method of generating a shared encryption key between the VPN server and your device. This ensures that even if an attacker is able to intercept your traffic, they will not be able to decrypt it without the shared key.
- OpenVPN protocol: NordVPN uses the OpenVPN protocol, which is an open-source protocol that is known for its security and reliability.
- WireGuard protocol: NordVPN also supports the WireGuard protocol, which is a newer protocol that is faster and more secure than OpenVPN.
Norton Secure VPN
- 256-bit AES encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Secure DNS: Norton Secure VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP seeing the websites you visit.
- Secure WiFi: Norton Secure VPN can help to protect your privacy when using public WiFi. This is because the VPN encrypts your traffic, making it difficult for hackers to steal your data.
- 256-bit AES encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- OpenVPN protocol: Norton Secure VPN uses the OpenVPN protocol, which is one of the most secure and reliable VPN protocols available.
- IPSec/IKEv2 protocol: Norton Secure VPN also supports the IPSec/IKEv2 protocol, which is another secure and reliable VPN protocol.
- DNS leak protection: Norton Secure VPN has DNS leak protection to prevent your real IP address leaking.
- WebRTC leak protection: Norton Secure VPN also has WebRTC leak protection to prevent your real IP address leaking.
Privacy Features
This section looks at the privacy features of Norton Secure VPN vs NordVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
NordVPN and Norton Secure VPN both offer robust privacy features. NordVPN has a strict no-log policy, independently audited for its security practices, and is headquartered in Panama, outside the data jurisdiction of the Five Eyes alliance. It also supports crypto payments for increased anonymity. Norton Secure VPN also claims a no-log policy but lacks independent auditing and falls under US jurisdiction, a Five Eyes country. It doesn't support crypto payments. Given its stronger privacy features and better data jurisdiction, NordVPN is the clear winner.
NordVPN
- Strict no-logs policy: NordVPN has a strict no-logs policy, which means that it does not collect any of your data, including your browsing history, traffic, or IP address. This helps to protect your privacy and security.
- Independent audits: NordVPN has been independently audited by PricewaterhouseCoopers (PwC), a leading accounting firm. This audit confirmed that NordVPN does not keep any logs of its users' activities.
- Obfuscated servers: Obfuscated servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by connecting you to two VPN servers instead of one.
- CyberSec: CyberSec is a feature that blocks ads, trackers, and malware. This can help to improve your online privacy and security.
- Tor over VPN: Tor over VPN is a feature that allows you to connect to the Tor network through NordVPN. This provides an extra layer of security and anonymity.
- Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN and which ones do not. This can be useful if you want to use certain apps or websites without the VPN's encryption.
- DNS leak protection: DNS leak protection is a feature that prevents your DNS queries leaking outside of the VPN tunnel. This helps to prevent your ISP or other third parties tracking your online activity.
- No activity logs: NordVPN does not keep any logs of your online activity, including your browsing history, traffic, or IP address. This means that NordVPN cannot be compelled to hand over your data to law enforcement or other authorities.
- No connection logs: NordVPN does not keep any logs of your VPN connections, including the time and duration of your connections, the IP addresses of the servers you connect to, or the amount of data you transfer.
- No payment logs: NordVPN does not keep any logs of your payment information, such as your credit card number or PayPal account details.
Norton Secure VPN
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Secure DNS: Norton Secure VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP seeing the websites you visit.
- Secure WiFi: Norton Secure VPN can help to protect your privacy when using public WiFi. This is because the VPN encrypts your traffic, making it difficult for hackers to steal your data.
- No browsing history: Norton Secure VPN does not log your browsing history. This means that the company does not keep a record of the websites you visit.
- No traffic data: Norton Secure VPN does not log your traffic data. This means that the company does not keep a record of the data you send and receive over the VPN connection.
- No connection timestamps: Norton Secure VPN does not log your connection timestamps. This means that the company does not keep a record of when you connect to and disconnect the VPN.
Speed Features
This section explores the speed features of NordVPN and Norton Secure VPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
NordVPN offers impressive speeds with third-party tests showing a minimal decrease in download and upload speeds even when connecting to servers far away. Its server speeds are consistently high, making it an excellent choice for streaming sites and torrenting. Norton Secure VPN, however, has slightly lower speeds and doesn't support torrenting. While it can unblock some streaming sites, its performance is inconsistent. Based on these factors, NordVPN is the clear winner in terms of speed features.
NordVPN
- Over 5,500 servers in over 60 countries: NordVPN has a large network of servers around the world, which means that you can usually find a server that is close to you and provides fast speeds.
- Specialty servers: NordVPN offers a variety of specialty servers, such as double VPN servers, obfuscated servers, and P2P servers. These servers are designed for specific purposes, such as providing extra security or bypassing geo-restrictions.
- Dedicated IP addresses: NordVPN offers dedicated IP addresses, which can be useful for businesses or individuals who need a static IP address.
- Tor over VPN: NordVPN offers Tor over VPN, which allows you to connect to the Tor network through NordVPN. This provides an extra layer of security and anonymity.
- Double VPN: NordVPN's Double VPN feature encrypts your traffic twice, which can help to improve your security and privacy.
- Obfuscated servers: NordVPN's obfuscated servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- P2P servers: NordVPN's P2P servers are optimized for file sharing. This means that you can download and upload files without experiencing slow speeds or buffering.
- Fast speeds: NordVPN has a large network of servers around the world, which means that you can usually find a server that is close to you and provides fast speeds.
- No speed throttling: NordVPN does not throttle your speeds, which means that you can enjoy the same speeds with or without the VPN.
- Optimized for streaming: NordVPN has optimized its servers for streaming, so you can watch your favorite shows and movies without buffering or lag.
- Optimized for gaming: NordVPN has optimized its servers for gaming, so you can play your favorite games without lag or latency.
- Double VPN: NordVPN's Double VPN feature encrypts your traffic twice, which can help to improve your speeds.
- WireGuard protocol: NordVPN supports the WireGuard protocol, which is a newer protocol that is faster and more secure than OpenVPN.
Norton Secure VPN
- Number of servers: Norton Secure VPN has over 3,000 servers in over 70 countries. This gives you a wide range of servers to choose from, which can help you to find the fastest server available.
- Locations of servers: Norton Secure VPN has servers in most major countries around the world. This means that you should be able to find a server that is close to you, which can help to improve your connection speed.
- Types of servers: Norton Secure VPN offers a variety of server types, including:
- Standard servers: These are the most common type of server. They are designed for general use and offer a good balance of security and speed.
- High-speed servers: These servers are optimized for speed and are a good choice if you are streaming videos or downloading files.
- P2P servers: These servers are optimized for file sharing and are a good choice if you are using BitTorrent or other P2P file sharing applications.
- Dedicated IP servers: These servers are assigned to a single user and can be useful if you need to maintain a consistent IP address.
- Features of servers: Norton Secure VPN's servers offer a variety of features, including:
- 256-bit AES encryption: This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Fast speeds: Norton Secure VPN is generally considered to be a fast VPN. In speed tests, it has been shown to be able to maintain speeds of around 80% of your regular internet speed. This means that you should still be able to stream videos, download files, and browse the web without any major slowdowns.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world. This means that you should be able to find a server that is close to you, which can help to improve your connection speed.
- Multiple protocols: Norton Secure VPN supports multiple VPN protocols, including OpenVPN, IPSec/IKEv2, and L2TP/IPSec. This gives you the flexibility to choose the protocol that works best for you.
- Automatic server selection: Norton Secure VPN has an automatic server selection feature that can help you to connect to the fastest server available.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by NordVPN versus Norton Secure VPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
NordVPN excels in unblocking streaming services like Netflix, BBC iPlayer, and Hulu, and supports P2P torrenting on dedicated servers. Norton Secure VPN, however, often struggles with unblocking popular streaming platforms and doesn't support torrenting. Both ensure good speed, but NordVPN's are generally faster. Overall, in terms of unblocking streaming services and supporting torrenting, NordVPN clearly outshines Norton Secure VPN.
NordVPN
- Unblocks geo-restricted content: NordVPN can unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies no matter where you are in the world.
- Optimized for streaming: NordVPN has optimized its servers for streaming, so you can watch your favorite shows and movies without buffering or lag.
- Fast speeds: NordVPN offers fast speeds for streaming, so you can enjoy your favorite content without having to worry about buffering or lag.
- No speed throttling: NordVPN does not throttle your speeds, which means that you can enjoy the same speeds with or without the VPN.
- Secure and private: NordVPN uses strong encryption to protect your data and privacy while you stream.
- P2P servers: NordVPN has dedicated P2P servers that are optimized for torrenting. This means that you can download and upload files without experiencing slow speeds or buffering.
- No speed throttling: NordVPN does not throttle your speeds, which means that you can enjoy the same speeds with or without the VPN.
- Secure and private: NordVPN uses strong encryption to protect your data and privacy while you torrent.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection fails.
- DNS leak protection: DNS leak protection is a feature that prevents your DNS queries leaking outside of the VPN tunnel. This helps to prevent your ISP or other third parties tracking your online activity.
Norton Secure VPN
- P2P servers: Norton Secure VPN has dedicated P2P servers that are optimized for file sharing. This means that you should be able to get faster speeds and better performance when using BitTorrent or other P2P file sharing applications.
- No bandwidth limits: Norton Secure VPN does not have any bandwidth limits, so you can download as much as you want without worrying about throttling or overage charges.
- No IP leaks: Norton Secure VPN has a strict no-logs policy and does not keep any records of your online activity, including your torrenting traffic. This means that your privacy is protected, even if you are using P2P file sharing.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Unblocks geo-restricted content: Norton Secure VPN can help you to unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This is because the VPN masks your IP address, making it appear as if you are connecting a different location.
- Fast speeds: Norton Secure VPN offers good speeds for streaming, so you should be able to watch videos without any buffering or lag.
- No bandwidth limits: Norton Secure VPN does not have any bandwidth limits, so you can stream as much as you want without worrying about throttling or overage charges.
- No IP leaks: Norton Secure VPN has a strict no-logs policy and does not keep any records of your online activity, including your streaming traffic. This means that your privacy is protected, even if you are streaming content.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming, as it allows you to bypass the VPN for local traffic.
Support Features
This section looks at what kind of customer support you can expect from Norton Secure VPN versus NordVPN.
Winner is:
NordVPN provides 24/7 live chat and email support, a vast knowledge base, and detailed tutorials for various platforms. Norton Secure VPN, on the other hand, offers phone support and a knowledge base, but lacks live chat and comprehensive guides. Customer support is crucial for troubleshooting and ensuring smooth service. Therefore, NordVPN, with its round-the-clock support and extensive resources, is the clear winner in providing superior customer support.
NordVPN
- 24/7 live chat: NordVPN offers 24/7 live chat support, which means that you can get help a customer support representative at any time of the day or night.
- Email support: NordVPN also offers email support, which you can use to send in your questions or concerns.
- Knowledge base: NordVPN has a knowledge base that contains articles and tutorials on a variety of topics, such as how to setup the VPN, how to use the VPN's features, and how to troubleshoot problems.
- Social media: NordVPN is also active on social media, so you can contact them through their social media channels if you need help.
Norton Secure VPN
- 24/7 live chat: Norton Secure VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Email support: Norton Secure VPN also offers email support. This is a good option if you have a question that is not urgent.
- Knowledge base: Norton Secure VPN also has a knowledge base. This is a good place to find answers to common questions.
- Social media: Norton Secure VPN is also active on social media. You can contact them on Twitter or Facebook if you have a question.
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