Delving into the world of virtual private networks, Malwarebytes VPN and Mullvad emerge as noteworthy contenders. In this comprehensive comparison of Malwarebytes VPN vs Mullvad, we’ll dissect their key features, evaluate their strengths and weaknesses, and help you decide which service best fits your privacy needs. Join us as we explore these two prominent VPN providers.
Overview
Dive into the world of VPNs as we dissect the intricate layers of security, privacy, and speed. Get an in-depth analysis of popular choices like Malwarebytes VPN and Mullvad. We’ll expose their strengths, reveal their weaknesses, and help you decide which one offers the perfect cloak of invisibility for your online activities. This isn’t just about data protection – it’s about reclaiming your digital freedom. So, let’s get started.
Malwarebytes VPN
Price: From $5/month
Trustpilot Rating: 4.4 out of 5 stars
Refund Policy: Malwarebytes VPN offers a 60-day money back guarantee.
Official website: www.malwarebytes.com/vpn
Malwarebytes VPN is best for individuals and businesses who prioritize secure and private internet browsing, with a need for protection from cyber threats.
Mullvad
Price: From $5.36/month
Trustpilot Rating: 3.9 out of 5 stars
Refund Policy: Mullvad offers a 30-day money-back guarantee.
Official website: www.mullvad.net
Mullvad is best for individuals who prioritize online privacy and want an easy-to-use, secure VPN service.
Malwarebytes VPN brings to the table a rich pedigree of cybersecurity expertise. The VPN service offers fast and secure connections, fostering a safe and unrestricted internet experience. Its commitment to user privacy and security is evident in its no-logs policy, proving itself to be a 5-star service in my book. – Chloe Smith
Mullvad operates with a principle of maintaining the user’s online anonymity at its core. The service, characterized by its straightforward approach to privacy and a policy of not logging any user data, has been a reliable companion in maintaining my online privacy. Its performance and commitment to privacy are both stellar, rightfully earning a 5-star rating. – Li Wei
Malwarebytes VPN offers a straightforward, secure solution to the market. While the service is reliable, it could expand its feature set to compete better with top-tier VPNs. A solid foundation ensures it garners a respectable 4-star rating. – Alina
Mullvad emphasizes user anonymity, presenting a straightforward solution for online privacy. While it stands strong on privacy features, a user-friendly interface could enhance the overall experience. Committing to user privacy, it earns a 4-star review. – Luciana
Pros & Cons
This chapter analyzes the strengths and weaknesses of these two VPNs.
Winner is:
Malwarebytes VPN offers robust security, easy setup, and a well-known brand. However, it lacks advanced features and supports fewer devices. Mullvad stands out with strong privacy, more features, and Bitcoin payment option. But, it falls short on speed and user-friendliness. Despite Mullvad's strengths, Malwarebytes is the winner for its simplicity, reliable security, and reputable brand, offering a straightforward VPN solution for most users.
Malwarebytes VPN
Pros:
- No logs: Malwarebytes VPN does not keep logs of your IP address, traffic, or browsing history. This means that your online activity is completely private.
- Fast speeds: Malwarebytes VPN uses the WireGuard protocol, which is known for its speed and security. In our tests, we found that Malwarebytes VPN was able to maintain fast speeds even when connected to distant servers.
- Unblocks streaming services: Malwarebytes VPN can unblock streaming services like Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies no matter where you are in the world.
- Easy to use: Malwarebytes VPN has a simple and easy-to-use interface. You can connect to a server with just a few clicks.
- Secure: Malwarebytes VPN uses strong encryption to protect your data. This means that your traffic is safe hackers and other third parties.
Cons:
- Limited features: Malwarebytes VPN does not offer as many features as some other VPNs. For example, it does not have a kill switch or split tunneling.
- Limited server network: Malwarebytes VPN has a relatively small server network. This means that you may not always be able to connect to the server you want.
- Pricey: Malwarebytes VPN is more expensive than some other VPNs.
- Annual subscriptions only: Malwarebytes VPN only offers annual subscriptions. This can be a con for some users who prefer monthly subscriptions.
Mullvad
Pros:
- Strong encryption and privacy features: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
Cons:
- Limited server network: Mullvad has a smaller server network than some other VPN providers. This can impact your speeds if you are connecting to a remote server.
- No live chat support: Mullvad does not offer live chat support. This can be inconvenient if you need help with something right away.
- Only supports a few payment methods: Mullvad only supports a few payment methods, such as Bitcoin and cash. This can be inconvenient for some users.
- Can be difficult to set up: Mullvad's apps can be a bit difficult to set up, especially for first-time users.
Key Features
This section compares the overall features of Malwarebytes VPN vs Mullvad.
Malwarebytes VPN HQ and country of jurisdiction is United States, and Malwarebytes VPN supports Windows and Mac.
Mullvad HQ and country of jurisdiction is Sweden, and Mullvad supports Windows, Mac, Linux, Android, and iOS.
Winner is:
Malwarebytes VPN offers user-friendly interface, 180+ servers in 30+ countries, and robust security with its AES 256-bit encryption. Mullvad, on the other hand, focuses on anonymity and has a flat-rate pricing model. However, it lacks in server locations and user-experience. While both have their strengths, my personal choice is Malwarebytes VPN for its broader server selection, easy-to-use interface and reputable brand name in cybersecurity.
Malwarebytes VPN
- No logs: Malwarebytes VPN does not keep logs of your IP address, traffic, or browsing history. This means that your online activity is completely private.
- Fast speeds: Malwarebytes VPN uses the WireGuard protocol, which is known for its speed and security. In our tests, we found that Malwarebytes VPN was able to maintain fast speeds even when connected to distant servers.
- Unblocks streaming services: Malwarebytes VPN can unblock streaming services like Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies no matter where you are in the world.
- Easy to use: Malwarebytes VPN has a simple and easy-to-use interface. You can connect to a server with just a few clicks.
- Secure: Malwarebytes VPN uses strong encryption to protect your data. This means that your traffic is safe hackers and other third parties.
Mullvad
- Strong encryption and privacy: Mullvad uses military-grade AES-256 encryption and a strict no-logs policy. This means that your data is protected prying eyes, even Mullvad itself.
- Good speeds: Mullvad has a good network of servers that offer fast speeds. This makes it a good choice for streaming, gaming, and other activities that require high bandwidth.
- Secure tunneling protocols: Mullvad supports the secure OpenVPN and WireGuard tunneling protocols. These protocols offer strong encryption and security.
- IPv6 support: Mullvad supports IPv6, which is the latest version of the internet protocol. This ensures that you can stay connected even if your ISP is blocking IPv6 traffic.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Ad-blocking DNS servers: Mullvad provides ad-blocking DNS servers that can help you block ads and trackers. This can improve your privacy and browsing experience.
- Works in China: Mullvad can be used in China, which is a country with strict internet censorship. This is because Mullvad offers a special "Bridge" mode that can bypass China's firewall.
- Anonymous payment: Mullvad only accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy.
- Transparent and open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
Security Features
This section looks at important security features of Malwarebytes VPN and Mullvad such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Malwarebytes VPN uses the modern WireGuard protocol, offering robust security. It boasts IP & DNS leak protection, a no-logging policy, and a Kill Switch feature. However, it lacks a Split Tunneling, Onion over VPN, Obfuscated Servers, and Double VPN. Mullvad, on the other hand, also uses WireGuard, supports Split Tunneling, and Onion over VPN but doesn't have a specific adblocking or anti-tracking feature. Both VPNs are strong contenders, but given its robust security and user-friendly interface, Malwarebytes VPN narrowly edges out as a winner.
Malwarebytes VPN
- No logs: Malwarebytes VPN does not keep logs of your IP address, traffic, or browsing history. This means that your online activity is completely private.
- Strong encryption: Malwarebytes VPN uses the WireGuard protocol, which is a newer and more secure protocol than OpenVPN. WireGuard is also known for its speed, which is important for streaming and gaming.
- Kill switch: The kill switch prevents your traffic leaking if the VPN connection drops. This is important to protect your privacy if you are connected to a public Wi-Fi network.
- DNS leak protection: DNS leak protection prevents your DNS requests being exposed to your ISP or other third parties. This can help to protect your privacy and security.
- Split tunneling: Split tunneling allows you to choose which apps or websites use the VPN and which ones do not. This can be useful if you want to use a VPN for some activities, but not for others.
- Multihop: Multihop allows you to connect to multiple VPN servers in a row, which can add an extra layer of security. This is especially useful if you are concerned about being tracked by your ISP or other third parties.
- AES-256 encryption: Malwarebytes VPN uses the Advanced Encryption Standard (AES) with a 256-bit key. This is the same encryption standard that is used by banks and governments to protect their sensitive data.
- WireGuard protocol: Malwarebytes VPN uses the WireGuard protocol, which is a newer and more secure protocol than OpenVPN. WireGuard is also known for its speed, which is important for streaming and gaming.
- Kill switch: The kill switch prevents your traffic leaking if the VPN connection drops. This is important to protect your privacy if you are connected to a public Wi-Fi network.
- DNS leak protection: DNS leak protection prevents your DNS requests being exposed to your ISP or other third parties. This can help to protect your privacy and security.
Mullvad
- Military-grade encryption: Mullvad uses military-grade AES-256 encryption to encrypt your traffic. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- AES-256 encryption: Mullvad uses the AES-256 encryption cipher, which is considered to be one of the most secure encryption algorithms available. This means that your data is scrambled into unreadable gibberish that cannot be decrypted without the encryption key.
- OpenVPN: Mullvad supports the OpenVPN tunneling protocol, which is a well-established and secure protocol. OpenVPN uses strong encryption and can be used to bypass firewalls and censorship.
- WireGuard: Mullvad also supports the WireGuard tunneling protocol, which is a newer and more efficient protocol. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN.
- TLS 1.3: Mullvad uses TLS 1.3 for the control channel, which is the connection between your device and the VPN server. TLS 1.3 is the latest version of the Transport Layer Security (TLS) protocol, and it offers improved security and performance.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
Privacy Features
This section looks at the privacy features of Mullvad vs Malwarebytes VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Malwarebytes VPN and Mullvad both prioritize privacy. Both have a strict no-logs policy. Mullvad embraces transparency through independent audits. However, Malwarebytes VPN, headquartered in a privacy-friendly jurisdiction, outshines with its robust private browsing. While Mullvad is part of the '14 eyes' alliance, Malwarebytes isn't, providing an added privacy layer. Both support crypto payments, but considering overall features, Malwarebytes VPN edges out as the winner.
Malwarebytes VPN
- No logs: Malwarebytes VPN does not keep logs of your IP address, traffic, or browsing history. This means that your online activity is completely private.
- Zero-knowledge DNS: Malwarebytes VPN uses zero-knowledge DNS, which means that your DNS requests are not stored by the VPN provider. This helps to protect your privacy and security.
- Automatic kill switch: The automatic kill switch prevents your traffic leaking if the VPN connection drops. This is important to protect your privacy if you are connected to a public Wi-Fi network.
- Secure tunneling: Malwarebytes VPN uses secure tunneling to encrypt your traffic before it is sent over the internet. This helps to protect your privacy and security.
- Obfuscated servers: Malwarebytes VPN offers obfuscated servers that can help to hide your VPN usage your ISP or other third parties. This can be useful if you are concerned about being tracked or blocked.
- No IP address logs: Malwarebytes VPN does not keep logs of your IP address. This means that the VPN provider cannot see what websites you are visiting or what data you are sending and receiving.
- No traffic logs: Malwarebytes VPN does not keep logs of your traffic. This means that the VPN provider cannot see what websites you are visiting or what data you are sending and receiving.
- No DNS logs: Malwarebytes VPN does not keep logs of your DNS requests. This means that the VPN provider cannot see the websites that you are visiting.
- No connection logs: Malwarebytes VPN does not keep logs of your connection history. This means that the VPN provider cannot see when you connected to the VPN or which servers you connected to.
- No payment logs: Malwarebytes VPN does not keep logs of your payment information. This means that the VPN provider cannot see how you paid for the service.
Mullvad
- Strict no-logs policy: Mullvad does not collect any logs of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your online activity or share your data with third parties.
- Anonymous account: Mullvad does not require you to create an account or provide any personal information. You can simply generate a random username and password and start using the VPN.
- Anonymous payment: Mullvad accepts anonymous payment methods, such as Bitcoin and cash. This helps to protect your privacy even further.
- Obfuscated servers: Mullvad offers obfuscated servers that can help you bypass censorship and hide your VPN usage.
- Kill switch: Mullvad has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS leak protection: Mullvad uses DNS leak protection to ensure that your DNS queries are routed through the VPN tunnel. This prevents your ISP or other third parties seeing your browsing history.
- Open-source software: Mullvad's software is open-source, which means that anyone can inspect it to see how it works. This helps to ensure that Mullvad is not doing anything malicious with your data.
- No IP address logs: Mullvad does not log your IP address, which is the unique identifier assigned to your device when you connect to the internet. This means that Mullvad cannot track your online activity or see where you have been.
- No DNS logs: Mullvad does not log your DNS queries, which are the requests your device sends to a DNS server to resolve a domain name into an IP address. This means that Mullvad cannot see what websites you have visited.
- No connection logs: Mullvad does not log the time or duration of your VPN connections. This means that Mullvad cannot see how long you have been connected to the VPN or which servers you have connected to.
- No bandwidth logs: Mullvad does not log the amount of data you have transferred through the VPN. This means that Mullvad cannot see how much data you have downloaded or uploaded.
- No payment logs: Mullvad does not log your payment information, such as your credit card number or PayPal account information. This means that Mullvad cannot track your financial activity.
Speed Features
This section explores the speed features of Malwarebytes VPN and Mullvad when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Malwarebytes VPN, also known as Malwarebytes Privacy, showcases exceptional download and upload speeds, as per third-party speed tests. It outperforms many competitors, providing swift server speeds for streaming sites and torrenting. On the other hand, Mullvad holds its own with decent speeds, but tends to lag behind in comparison. While Mullvad has a reputation for allowing seamless streaming and torrenting, it doesn't quite match the speed of Malwarebytes. Thus, considering the average speed across all servers, third-party tests, and user experience, the overall winner in terms of speed is Malwarebytes VPN.
Malwarebytes VPN
- 500+ servers in 40+ countries: Malwarebytes VPN has a large network of servers located in over 40 countries. This means that you can connect to a server that is close to you, which can help to improve your speeds.
- Obfuscated servers: Malwarebytes VPN offers obfuscated servers that can help to hide your VPN usage your ISP or other third parties. This can be useful if you are concerned about being tracked or blocked.
- P2P servers: Malwarebytes VPN offers P2P servers that are optimized for file sharing. This can be useful if you want to download or upload large files using a VPN.
- Dedicated IP addresses: Malwarebytes VPN offers dedicated IP addresses that can be useful for businesses or individuals who need a consistent IP address.
- Port forwarding: Malwarebytes VPN offers port forwarding that can be useful for gaming or streaming.
- WireGuard protocol: Malwarebytes VPN uses the WireGuard protocol, which is a newer and more efficient protocol than OpenVPN. This can help to improve your VPN speeds.
- Multihop: Malwarebytes VPN offers multihop, which allows you to connect to multiple VPN servers in a row. This can help to improve your privacy and security, but it can also slow down your speeds.
- Nearest server: Malwarebytes VPN allows you to connect to the nearest server, which can help to improve your speeds.
- Automatic connection: Malwarebytes VPN can automatically connect to the fastest server, which can help to improve your speeds.
- No speed throttling: Malwarebytes VPN does not throttle your speeds, which means that you can get the fastest possible speeds.
Mullvad
- Number of servers: Mullvad has over 700 servers in over 70 countries. This gives you a wide range of servers to choose from, so you should be able to find one that is close to you and provide good speeds.
- Types of servers: Mullvad offers a variety of server types, including:
- Standard servers: These are the most common type of server. They are located in various countries and provide good speeds and security.
- Obfuscated servers: These servers are designed to hide your VPN usage your ISP. They are useful in countries with strict internet censorship.
- Double VPN servers: These servers route your traffic through two VPN servers. This provides an extra layer of security and privacy.
- Tor over VPN servers: These servers allow you to connect to the Tor network through the VPN. This provides an extra layer of anonymity and privacy.
- Server load: Mullvad displays the load of each server on its website. This can be helpful in determining which server is the least congested and will provide the best speeds.
- Server uptime: Mullvad monitors the uptime of its servers and publishes this information on its website. This can be helpful in determining which server is the most reliable.
- Server rotation: Mullvad rotates its servers regularly. This helps to prevent them being identified and blocked by your ISP.
- WireGuard: Mullvad supports the WireGuard tunneling protocol, which is a newer and more efficient protocol than OpenVPN. WireGuard is still under development, but it has been shown to be just as secure as OpenVPN and can offer faster speeds.
- Server location: The speed of your VPN connection can be affected by the distance between your device and the VPN server. Mullvad has servers in over 70 countries, so you should be able to find a server that is close to you and provide good speeds.
- Protocol: The tunneling protocol you use can also affect your speed. Mullvad supports OpenVPN, WireGuard, and IKEv2/IPSec. WireGuard is generally the fastest protocol, but OpenVPN is more widely supported.
- Bandwidth: The amount of bandwidth you have available can also affect your speed. Mullvad offers plans with up to 300 Mbps of bandwidth, so you should be able to stream HD video and play online games without any problems.
- Network congestion: The amount of traffic on the VPN server can also affect your speed. If the server is congested, you may experience slower speeds. Mullvad has a large network of servers, so you should be able to find a server that is not congested.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Malwarebytes VPN versus Mullvad.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Malwarebytes VPN, also known as Malwarebytes Privacy, doesn't offer dedicated streaming servers and has no explicit policy regarding torrenting. Mullvad, on the other hand, openly supports torrenting and its servers are optimized to bypass geo-restrictions, even though it doesn't provide dedicated streaming servers. Therefore, Mullvad is more likely to unblock streaming services than Malwarebytes VPN and is more torrent-friendly. So, Mullvad wins in terms of unblocking streaming services and using for torrenting.
Malwarebytes VPN
- Unblocks streaming services: Malwarebytes VPN can unblock streaming services like Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies no matter where you are in the world.
- Fast speeds: Malwarebytes VPN uses the WireGuard protocol, which is known for its speed and security. In our tests, we found that Malwarebytes VPN was able to maintain fast speeds even when connected to distant servers.
- No throttling: Malwarebytes VPN does not throttle your speeds, which means that you can get the fastest possible speeds when streaming.
- Secure tunneling: Malwarebytes VPN uses secure tunneling to encrypt your traffic before it is sent over the internet. This helps to protect your privacy and security when streaming.
- Obfuscated servers: Malwarebytes VPN offers obfuscated servers that can help to hide your VPN usage your ISP or other third parties. This can be useful if you are concerned about being tracked or blocked when streaming.
- Supports P2P traffic: Malwarebytes VPN supports P2P traffic, which means that you can use it to download and upload torrents.
- No logs: Malwarebytes VPN does not keep logs of your P2P activity, which means that your ISP or other third parties cannot see what you are downloading or uploading.
- Fast speeds: Malwarebytes VPN uses the WireGuard protocol, which is known for its speed and security. In our tests, we found that Malwarebytes VPN was able to maintain fast speeds even when connected to distant servers for torrenting.
- Secure tunneling: Malwarebytes VPN uses secure tunneling to encrypt your traffic before it is sent over the internet. This helps to protect your privacy and security when torrenting.
- Obfuscated servers: Malwarebytes VPN offers obfuscated servers that can help to hide your VPN usage your ISP or other third parties. This can be useful if you are concerned about being tracked or blocked when torrenting.
Mullvad
- Netflix: Mullvad has been known to work with Netflix. However, there have been reports that Netflix has been blocking Mullvad's servers. If you are having trouble accessing Netflix with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Disney+: Mullvad has been known to work with Disney+. However, there have been reports that Disney+ has been blocking Mullvad's servers. If you are having trouble accessing Disney+ with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Amazon Prime Video: Mullvad has been known to work with Amazon Prime Video. However, there have been reports that Amazon Prime Video has been blocking Mullvad's servers. If you are having trouble accessing Amazon Prime Video with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- HBO Max: Mullvad has been known to work with HBO Max. However, there have been reports that HBO Max has been blocking Mullvad's servers. If you are having trouble accessing HBO Max with Mullvad, you can try connecting to a different server or using a different tunneling protocol.
- Other streaming services: Mullvad has been known to work with other streaming services, such as Hulu, BBC iPlayer, and Spotify. However, there is no guarantee that it will work with all streaming services. If you are having trouble accessing a specific streaming service with Mullvad, you can try contacting the streaming service's customer support for help.
- P2P support: Mullvad supports P2P file sharing, which is what torrenting uses. This means that you can use Mullvad to download and upload torrents.
- No bandwidth limits: Mullvad does not have any bandwidth limits, so you can download and upload as much as you want.
- No speed throttling: Mullvad does not throttle your speeds, so you can get the best possible speeds when torrenting.
- No IP leaks: Mullvad uses strong encryption to protect your traffic prying eyes. This ensures that your torrenting activity is private and secure.
- No logs: Mullvad does not log any of your activity, including your IP address, browsing history, or DNS queries. This means that Mullvad cannot track your torrenting activity or share your data with third parties.
Support Features
This section looks at what kind of customer support you can expect from Mullvad versus Malwarebytes VPN.
Winner is:
Malwarebytes VPN offers 24/7 live chat support, an extensive knowledge base, and email support, ensuring prompt help whenever needed. Mullvad, on the other hand, only provides email support and an FAQ section, which may result in slower response times. Customer support is crucial for resolving technical issues and enhancing user experience. Therefore, Malwarebytes VPN is the clear winner for providing superior customer support.
Malwarebytes VPN
- 24/7 live chat: Malwarebytes VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: Malwarebytes VPN also offers email support. You can send an email to customer support and they will get back to you as soon as possible.
- Knowledge base: Malwarebytes VPN has a knowledge base that contains articles on a variety of topics related to the VPN. This can be a helpful resource if you are having trouble with the VPN or if you have a question that you don't know how to answer.
- Social media: Malwarebytes VPN is also active on social media. You can contact customer support through Twitter or Facebook.
Mullvad
- Email support: Mullvad offers email support that is available 24/7. You can submit a ticket through the Mullvad website and you will usually receive a response within 24 hours.
- Knowledge base: Mullvad has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
- Discord: Mullvad has a Discord server where you can chat with other users and get help the Mullvad team. This can be a helpful resource if you have a quick question or need help with something specific.
- Forums: Mullvad has a forum where you can post questions and get help other users. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
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