In the world of virtual private networks (VPNs), Ivacy VPN and Mozilla VPN stand out as major contenders. This article will delve into the nitty-gritty of Ivacy VPN vs Mozilla VPN, exploring their unique features, strengths, and potential drawbacks. Making a choice between these two reputable providers can be a daunting task, but we’re here to simplify it for you.
Overview
Dive into this in-depth comparison of Ivacy and Mozilla VPN, two leading contenders in the VPN industry. We’ll examine the nitty-gritty of their security features, delve into their commitment to privacy, and put their speed claims to the test. Get ready for an expert take on these two VPN powerhouses, helping you to make an informed choice for a safer, more private internet experience.
Ivacy
Price: From $1/month
Trustpilot Rating: 4.4 out of 5 stars
Refund Policy: Ivacy VPN offers a 30-day money-back guarantee.
Official website: www.ivacy.com
Ivacy VPN is best for individuals who prioritize internet privacy and security, and users wishing to bypass geo-restrictions for content streaming.
Mozilla VPN
Price: From $4.99/month
Trustpilot Rating: 3.7 out of 5 stars
Refund Policy: Mozilla VPN offers a 30-day money-back guarantee.
Official website: www.vpn.mozilla.org
Mozilla VPN is best for everyday internet users who value their privacy and want a secure, reliable, and easy-to-use virtual private network.
Ivacy VPN champions the cause of secure and private browsing with its rich feature set and high-speed servers globally. Its commitment to user satisfaction is evident in the 24/7 customer support ready to assist at every step. It has been a journey of smooth sailing in the online world with Ivacy VPN, showcasing a performance that is thoroughly 5-star! – Aiden
Mozilla VPN, backed by a renowned name in the internet landscape, offers a secure tunnel for my digital travels. The WireGuard® protocol ensures a fast and secure connection, fostering a seamless online experience. It is a reliable ally in the world of VPNs, providing a service that is worthy of a 5-star review. – Ava M.
Ivacy VPN brings forward a solution that balances speed and security seamlessly. While the service offers considerable value, a more extensive range of server locations would enhance its global coverage. A solid choice, securing a 4-star rating. – Juan V.
Mozilla VPN, backed by a reputable name in the industry, offers a robust solution characterized by security and simplicity. Though secure and straightforward, it could offer a broader range of features to enhance its appeal further. A strong contender in the VPN space, warranting a 4-star rating. – Benjamin Müller
Pros & Cons
This segment delves into the benefits and drawbacks of these two VPN services.
Winner is:
Ivacy VPN edges out Mozilla VPN with its robust features and expansive server network. Ivacy impresses with 3500+ servers in 100+ locations, allowing better geo-unblocking. It also supports P2P file sharing and offers a kill switch, adding layers to your security. Mozilla VPN, although powered by Mullvad, has a limited 400+ servers and lacks P2P support. Both maintain a strict no-logs policy, but Ivacy's advanced features and broader server scope make it a better option overall.
Ivacy
Pros:
- Affordable pricing: Ivacy VPN offers some of the most competitive pricing in the VPN industry. Plans start at just $1.19 per month, and there are frequent discounts and promotions available.
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Strong security features: Ivacy VPN uses strong security features to protect your privacy and security. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Accepts anonymous payment methods: Ivacy VPN accepts anonymous payment methods like Bitcoin. This means that you can pay for your subscription without revealing your identity.
- 30-day money-back guarantee: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the service risk-free for 30 days.
Cons:
- Slower speeds: Ivacy VPN has been known to have slower speeds than some other VPNs, especially on long-distance connections. This can be a problem if you are looking for a VPN for gaming or streaming.
- Limited server network: Ivacy VPN has a large server network, but it is not as large as some other VPNs. This can be a problem if you are looking for a VPN that has servers in a specific location.
- No split tunneling: Ivacy VPN does not offer split tunneling, which is a feature that allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be a problem if you are looking for a VPN to use for gaming or streaming.
- No dedicated IP addresses: Ivacy VPN does not offer dedicated IP addresses, which are static IP addresses that are assigned to you exclusively. This can be a problem if you are looking for a VPN for business or security reasons.
- No port forwarding: Ivacy VPN does not offer port forwarding, which is a feature that allows you to forward ports on your router so that you can access certain services outside your network. This can be a problem if you are looking for a VPN to use for gaming or file sharing.
Mozilla VPN
Pros:
- Strong security: Mozilla VPN uses the WireGuard protocol, which is one of the most secure VPN protocols available. It also has 256-bit encryption on all data that passes through its servers.
- No logs policy: Mozilla VPN does not log any of your browsing activity, including your IP address, traffic data, or DNS queries. This means that your privacy is protected even if the VPN is hacked.
- Ad Blocker: Mozilla VPN includes an ad blocker that blocks ads and trackers on all websites you visit. This can help to improve your browsing experience and protect your privacy.
- Easy to use: Mozilla VPN is very easy to use. You can install it on your computer or mobile device and connect to a server with just a few clicks.
- Affordable: Mozilla VPN is very affordable. You can get a monthly subscription for as low as $4.99.
Cons:
- Limited server network: Mozilla VPN has a relatively limited server network, with servers in 30 countries. This may not be enough for users who need to connect to servers in specific countries.
- Slow speeds: Mozilla VPN's speeds are not the fastest on the market. This may be a problem for users who need to stream videos or download large files.
- No live chat support: Mozilla VPN does not offer live chat support. This can be inconvenient for users who need help with the service.
Key Features
This section compares the overall features of Ivacy VPN vs Mozilla VPN.
Ivacy VPN HQ and country of jurisdiction is Singapore, and Ivacy VPN supports the following platforms and devices: Windows, Mac, Linux, Android, iOS, Smart TVs, Gaming Consoles, and Routers.
Mozilla VPN HQ and country of jurisdiction is United States, and Mozilla VPN is compatible with Windows, Mac, Linux, Android, and iOS devices.
Winner is:
Ivacy VPN outshines Mozilla VPN with a wider range of 3500+ servers globally, compared to Mozilla's 280+ servers. Ivacy also supports P2P sharing, has a kill switch, and offers unlimited bandwidth. Both provide strong encryption, but Ivacy goes extra with split tunneling and 5 simultaneous connections. While Mozilla's device compatibility is limited, Ivacy excels with compatibility across multiple platforms. For comprehensive features and flexibility, Ivacy VPN is the clear winner.
Ivacy
- Affordable pricing: Ivacy VPN is one of the most affordable VPNs on the market. There are frequent discounts and promotions available.
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Strong security features: Ivacy VPN uses strong security features to protect your privacy and security. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Accepts anonymous payment methods: Ivacy VPN accepts anonymous payment methods like Bitcoin. This means that you can pay for your subscription without revealing your identity.
- 30-day money-back guarantee: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the service risk-free for 30 days.
Mozilla VPN
- Strong security: Mozilla VPN uses the WireGuard protocol, which is one of the most secure VPN protocols available. It also has 256-bit encryption on all data that passes through its servers.
- No logs policy: Mozilla VPN does not log any of your browsing activity, including your IP address, traffic data, or DNS queries. This means that your privacy is protected even if the VPN is hacked.
- Adblocker: Mozilla VPN includes an adblocker that blocks ads and trackers on all websites you visit. This can help to improve your browsing experience and protect your privacy.
- Easy to use: Mozilla VPN is very easy to use. You can install it on your computer or mobile device and connect to a server with just a few clicks.
- Affordable: Mozilla VPN is very affordable. You can get a monthly subscription for as low as $4.99.
Security Features
This section looks at important security features of Ivacy VPN and Mozilla VPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Ivacy VPN and Mozilla VPN both provide robust security features, but they differ in several aspects. Ivacy VPN uses advanced protocols like OpenVPN, IKEv2, and L2TP, and offers features like adblocking, IP/DNS leak protection, private DNS, no-logging policy, split tunneling, Kill Switch, Onion over VPN, obfuscated servers, and Double VPN. Mozilla VPN, while offering IP/DNS leak protection, no-logging policy, and split tunneling, lacks adblocking, Onion over VPN, obfuscated servers, and Double VPN. Ivacy VPN, with its more comprehensive feature set, is clearly the winner when it comes to VPN security features.
Ivacy
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies, and it is considered to be unbreakable.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- No-logs policy: Ivacy VPN has a strict no-logs policy. This means that the company does not collect or store any of your data, including your browsing history, traffic, or IP addresses.
- Secure DNS: Ivacy VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP or other third parties tracking your online activity.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Camouflage mode: Camouflage mode hides the fact that you are using a VPN, which can be useful in countries where VPNs are blocked.
- Multiple protocols: Ivacy VPN supports multiple VPN protocols, including OpenVPN, IKEv2, L2TP/IPSec, and PPTP. This allows you to choose the protocol that best meets your needs.
- Automatic encryption: Ivacy VPN automatically encrypts all of your traffic, including your web browsing, email, and file sharing. This ensures that your data is always protected, even if you forget to turn on the VPN.
- Secure DNS: Ivacy VPN uses its own secure DNS servers to prevent your ISP or other third parties tracking your online activity.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the highest level of encryption available, and it is considered to be unbreakable.
Mozilla VPN
- WireGuard protocol: Mozilla VPN uses the WireGuard protocol, which is one of the most secure VPN protocols available. WireGuard is a newer protocol that is designed to be more efficient and secure than older protocols like OpenVPN.
- 256-bit encryption: All data that passes through Mozilla VPN is encrypted with 256-bit encryption. This is the same level of encryption used by banks and governments to protect their sensitive data.
- No logs policy: Mozilla VPN does not log any of your browsing activity, including your IP address, traffic data, or DNS queries. This means that your privacy is protected even if the VPN is hacked.
- Kill switch: The kill switch is a feature that automatically disconnects your device the internet if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- Ad blocker: Mozilla VPN includes an adblocker that blocks ads and trackers on all websites you visit. This can help to improve your browsing experience and protect your privacy.
- Multi-hop: Mozilla VPN offers a multi-hop feature that allows you to route your traffic through two different servers. This can provide an extra layer of security by making it more difficult for anyone to track your online activity.
- Split tunneling: Mozilla VPN offers a split tunneling feature that allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a VPN for some activities, but not others.
- WireGuard protocol: Mozilla VPN uses the WireGuard protocol, which is one of the most secure VPN protocols available. WireGuard is a newer protocol that is designed to be more efficient and secure than older protocols like OpenVPN.
- 256-bit encryption: All data that passes through Mozilla VPN is encrypted with 256-bit encryption. This is the same level of encryption used by banks and governments to protect their sensitive data.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
Privacy Features
This section looks at the privacy features of Mozilla VPN vs Ivacy VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Ivacy VPN and Mozilla VPN both offer strong privacy features. Ivacy VPN boasts a strict no-log policy, independently audited, supports cryptocurrency payments, and is located outside the Five Eyes jurisdiction in Singapore. Mozilla VPN also has a no-log policy and private browsing, but it's US-based, which may concern privacy enthusiasts due to the Five Eyes alliance. Neither service has announced independent audits of their systems. Given its better jurisdiction, crypto payment support, and transparent practices, Ivacy VPN edges out as the winner for privacy features.
Ivacy
- No-logs policy: Ivacy VPN has a strict no-logs policy. This means that the company does not collect or store any of your data, including your browsing history, traffic, or IP addresses.
- Privacy policy: Ivacy VPN has a clear and concise privacy policy that is easy to understand. The policy is also regularly updated to reflect changes in the company's practices.
- Tor over VPN: Ivacy VPN allows you to connect to the Tor network through its VPN servers. This can be useful for increased anonymity and security.
- Double VPN: Ivacy VPN's Double VPN feature routes your traffic through two VPN servers, which can provide an additional layer of security.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Camouflage mode: Ivacy VPN's Camouflage mode hides the fact that you are using a VPN, which can be useful in countries where VPNs are blocked.
- No connection logs: Ivacy VPN does not keep any logs of your VPN connections, including the time and date of your connection, the IP address of the VPN server you connected to, and the amount of data you transferred.
- No traffic logs: Ivacy VPN does not keep any logs of your online traffic, including the websites you visited, the files you downloaded, or the apps you used.
- No DNS logs: Ivacy VPN uses its own secure DNS servers, so it does not keep any logs of your DNS queries.
- No payment logs: Ivacy VPN accepts anonymous payment methods, so it does not keep any logs of your payment information.
Mozilla VPN
- No logs policy: Mozilla VPN does not log any of your browsing activity, including your IP address, traffic data, or DNS queries. This means that your privacy is protected even if the VPN is hacked.
- Ad blocker: Mozilla VPN includes an adblocker that blocks ads and trackers on all websites you visit. This can help to improve your browsing experience and protect your privacy.
- Multi-hop: Mozilla VPN offers a multi-hop feature that allows you to route your traffic through two different servers. This can provide an extra layer of security by making it more difficult for anyone to track your online activity.
- Split tunneling: Mozilla VPN offers a split tunneling feature that allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a VPN for some activities, but not others.
- Custom DNS: Mozilla VPN allows you to use your own DNS server instead of the one provided by Mozilla VPN. This can be useful if you are concerned about your privacy or security.
- Mozilla VPN does not log any of your browsing activity. This includes your IP address, traffic data, and DNS queries.
- Mozilla VPN does not collect any personally identifiable information (PII). This includes your name, email address, or payment information.
- Mozilla VPN is audited by an independent third party. This means that an outside organization has reviewed Mozilla VPN's logging practices to ensure that they are compliant with their no-logs policy.
Speed Features
This section explores the speed features of Ivacy VPN and Mozilla VPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Ivacy VPN and Mozilla VPN both offer satisfactory speed performances. However, in third-party speed tests, Ivacy VPN consistently scores higher than Mozilla VPN. Ivacy VPN's download and upload speeds are generally faster, and its server speed remains stable across different locations. For streaming sites, Ivacy VPN performs well, minimizing buffering. It also provides optimized servers for torrenting, ensuring speedy downloads. Conversely, Mozilla VPN's speeds can fluctuate, affecting streaming and torrenting experiences. Therefore, in terms of speed features, Ivacy VPN emerges as the clear winner.
Ivacy
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Obfuscated servers: Ivacy VPN offers obfuscated servers that can be used to bypass VPN blocks in countries where VPNs are banned.
- High-speed servers: Ivacy VPN claims to offer fast speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies, and it is considered to be unbreakable.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Fast speeds: Ivacy VPN claims to offer fast speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Automatic speed optimization: Ivacy VPN has an automatic speed optimization feature that tries to select the fastest VPN server for your location.
- Multiple protocols: Ivacy VPN supports multiple VPN protocols, including OpenVPN, IKEv2, L2TP/IPSec, and PPTP. Each protocol has its own strengths and weaknesses in terms of speed.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can improve speeds for some users, as it eliminates the need to share an IP address with other users.
- Nearest location: Ivacy VPN allows you to connect to the nearest VPN server, which can improve speeds.
Mozilla VPN
- 500+ servers in 30+ countries: Mozilla VPN has a network of over 500 servers in 30+ countries. This gives you a wide range of options to choose from, depending on your needs.
- Optimized for streaming and gaming: Mozilla VPN is optimized for streaming and gaming. This means that you can expect good speeds and low latency when using the VPN to watch videos or play online games.
- No bandwidth limits or throttling: Mozilla VPN does not have any bandwidth limits or throttling. This means that you can use as much data as you want without worrying about being slowed down.
- Easy to use: Mozilla VPN is easy to use. You can install it on your computer or mobile device and connect to a server with just a few clicks.
- Secure: Mozilla VPN uses strong encryption and a no-logs policy to protect your privacy.
- Mozilla VPN uses the WireGuard protocol, which is one of the most performant VPN protocols available. WireGuard is a newer protocol that is designed to be more efficient and secure than older protocols like OpenVPN.
- Mozilla VPN has a limited server network, with servers in 30 countries. This may not be enough for users who need to connect to servers in specific countries.
- Mozilla VPN's speeds are not the fastest on the market. This may be a problem for users who need to stream videos or download large files.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Ivacy VPN versus Mozilla VPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Ivacy VPN and Mozilla VPN both offer great features, but they differ in their capabilities. Ivacy VPN stands out with its P2P-optimized servers for torrenting and ability to unblock major streaming platforms like Netflix, Hulu, and BBC iPlayer. On the other hand, Mozilla VPN is a newer service with a smaller server network and while it can unblock some streaming platforms, it does not support P2P/torrenting. Considering these factors, Ivacy VPN emerges as the clear winner for both unblocking streaming services and torrenting.
Ivacy
- Unblocks popular streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, BBC iPlayer, and Amazon Prime Video. This is a great way to watch your favorite shows and movies anywhere in the world.
- Fast streaming speeds: Ivacy VPN claims to offer fast streaming speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Dedicated streaming servers: Ivacy VPN offers dedicated streaming servers that are optimized for streaming. This can help to improve streaming speeds and reliability.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- No buffering: Ivacy VPN claims to offer no buffering when streaming. However, this may not be the case for all users, depending on a number of factors, including the VPN server you connect to, the streaming service you are using, and your internet connection speed.
- Allows P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- No bandwidth limits: Ivacy VPN does not have any bandwidth limits, so you can download as many torrents as you want.
- No IP leaks: Ivacy VPN uses strong encryption to protect your data and prevent IP leaks. This means that your real IP address will not be exposed when you are torrenting.
- Kill switch: Ivacy VPN has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Fast speeds: Ivacy VPN claims to offer fast speeds for torrenting. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Dedicated torrenting servers: Ivacy VPN offers dedicated torrenting servers that are optimized for torrenting. This can help to improve torrenting speeds and reliability.
Mozilla VPN
- Mozilla VPN is optimized for streaming. This means that you can expect good speeds and low latency when using the VPN to watch videos or play online games.
- Mozilla VPN has a dedicated network of servers for streaming. This means that you can connect to a server that is optimized for streaming, which can improve your speed and performance.
- Mozilla VPN does not have any bandwidth limits or throttling. This means that you can use as much data as you want without worrying about being slowed down.
- Mozilla VPN is compatible with popular streaming services. This includes Netflix, Hulu, Disney+, and Amazon Prime Video.
- Mozilla VPN allows P2P file sharing. This means that you can use the VPN to download and upload torrents.
- Mozilla VPN does not have any bandwidth limits or throttling. This means that you can use as much data as you want without worrying about being slowed down.
- Mozilla VPN has a kill switch. This means that if the VPN connection drops, your traffic will be blocked so that your real IP address is not exposed.
- Mozilla VPN uses strong encryption to protect your privacy. This means that your data is protected hackers and government agencies.
Support Features
This section looks at what kind of customer support you can expect from Mozilla VPN versus Ivacy VPN.
Winner is:
Ivacy VPN and Mozilla VPN both offer customer support, but they vary in their approach. Ivacy VPN provides 24/7 live chat support, email assistance, and an extensive knowledge base, ensuring immediate help for any issues. On the other hand, Mozilla VPN lacks live chat, offering only email support and a limited FAQ section. Customer support is crucial for troubleshooting and getting the most out of a VPN service. Therefore, Ivacy VPN is the clear winner due to their comprehensive and readily available customer support.
Ivacy
- 24/7 live chat: Ivacy VPN offers 24/7 live chat support. This is a great way to get help with any problems you may have with the VPN.
- Email support: Ivacy VPN also offers email support. This is a good option if you need to send a more detailed message or if you need to attach files.
- Knowledge base: Ivacy VPN has a knowledge base that contains answers to frequently asked questions. This is a good place to start if you have a simple question.
- Social media: Ivacy VPN is also active on social media. You can reach out to them on Twitter, Facebook, and LinkedIn if you have a question.
- Refund policy: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the VPN for 30 days and if you are not satisfied, you can get a full refund.
Mozilla VPN
- 24/7 live chat: Mozilla VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Knowledge base: Mozilla VPN has a knowledge base that contains articles and tutorials on how to use the VPN. This can be a helpful resource if you are having trouble with the VPN.
- Email support: Mozilla VPN also offers email support. You can send an email to the customer support team if you have a question or issue that you need help with.
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