In the competitive realm of VPN services, Ivacy VPN and McAfee VPN stand out as prominent contenders. This article aims to provide a comprehensive comparison of Ivacy VPN vs McAfee VPN, shedding light on their distinct features, strengths, and possible drawbacks. Making the right choice could be challenging, but we’re here to guide you through.
Overview
Dive into our in-depth comparison of Ivacy and McAfee VPN, two significant players in the privacy sphere. We’ll unpack their security measures, scrutinize their privacy policies, and test their speed capabilities to help you make an informed choice. Whether you’re a casual browser or a heavy-duty user, discover which of these VPN giants is the ultimate choice for your online protection.
Ivacy
Price: From $1/month
Trustpilot Rating: 4.4 out of 5 stars
Refund Policy: Ivacy VPN offers a 30-day money-back guarantee.
Official website: www.ivacy.com
Ivacy VPN is best for individuals who prioritize internet privacy and security, and users wishing to bypass geo-restrictions for content streaming.
McAfee VPN
Price: From $39.99/year
Trustpilot Rating: 4.7 out of 5 stars
Refund Policy: McAfee VPN’s money back or refund policy is ’30 days’.
Official website: www.mcafee.com/vpn
McAfee VPN is best for individuals seeking secure and private internet browsing, especially when using public Wi-Fi networks.
Ivacy VPN champions the cause of secure and private browsing with its rich feature set and high-speed servers globally. Its commitment to user satisfaction is evident in the 24/7 customer support ready to assist at every step. It has been a journey of smooth sailing in the online world with Ivacy VPN, showcasing a performance that is thoroughly 5-star! – Aiden
McAfee VPN offers an added layer of security to my online adventures. Leveraging its deep roots in cybersecurity, it offers a service that is both robust and fast, ensuring a seamless browsing experience. It has become a trusted companion in securing my digital footprint, earning itself a 5-star rating. – José
Ivacy VPN brings forward a solution that balances speed and security seamlessly. While the service offers considerable value, a more extensive range of server locations would enhance its global coverage. A solid choice, securing a 4-star rating. – Juan V.
Building upon a rich legacy in security solutions, McAfee VPN delivers a service characterized by reliability. Despite its strengths, a broader array of server locations could further elevate the service. Maintaining commendable performance, it is worthy of a 4-star review. – Alexei P.
Pros & Cons
This segment delves into the pros and cons of these two VPN services.
Winner is:
Ivacy VPN excels with its high-speed servers and robust security features, including military-grade 256-bit encryption and a strict no-logs policy. It also offers unlimited bandwidth and P2P support. On the other hand, McAfee VPN lacks in several areas like speed, server selection, and it doesn't support P2P. It also falls short in privacy, as it keeps some connection logs. Therefore, for comprehensive protection, better speed, and overall value, Ivacy VPN is the clear winner in this comparison.
Ivacy
Pros:
- Affordable pricing: Ivacy VPN offers some of the most competitive pricing in the VPN industry. Plans start at just $1.19 per month, and there are frequent discounts and promotions available.
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Strong security features: Ivacy VPN uses strong security features to protect your privacy and security. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Accepts anonymous payment methods: Ivacy VPN accepts anonymous payment methods like Bitcoin. This means that you can pay for your subscription without revealing your identity.
- 30-day money-back guarantee: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the service risk-free for 30 days.
Cons:
- Slower speeds: Ivacy VPN has been known to have slower speeds than some other VPNs, especially on long-distance connections. This can be a problem if you are looking for a VPN for gaming or streaming.
- Limited server network: Ivacy VPN has a large server network, but it is not as large as some other VPNs. This can be a problem if you are looking for a VPN that has servers in a specific location.
- No split tunneling: Ivacy VPN does not offer split tunneling, which is a feature that allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be a problem if you are looking for a VPN to use for gaming or streaming.
- No dedicated IP addresses: Ivacy VPN does not offer dedicated IP addresses, which are static IP addresses that are assigned to you exclusively. This can be a problem if you are looking for a VPN for business or security reasons.
- No port forwarding: Ivacy VPN does not offer port forwarding, which is a feature that allows you to forward ports on your router so that you can access certain services outside your network. This can be a problem if you are looking for a VPN to use for gaming or file sharing.
McAfee VPN
Pros:
- Easy to use: McAfee VPN is very easy to set up and use. The app is available for Windows, macOS, iOS, and Android devices.
- Secure connection: McAfee VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- Unblocks most major streaming services: McAfee VPN can unblock most major streaming services, including Netflix, Hulu, and Amazon Prime Video.
- Fast speeds: McAfee VPN has fast speeds, so you can stream videos and download files without buffering.
- No data caps: McAfee VPN has no data caps, so you can use it as much as you want.
- Free trial available: McAfee VPN offers a free trial, so you can try it before you buy it.
Cons:
- Based in the United States: McAfee VPN is based in the United States, a member of the Five Eyes Alliance. This means that the company is subject to the laws of the United States, which could require it to hand over user data to the government.
- Logs some user data: McAfee VPN logs some user data, including IP addresses, timestamps, and connection lengths. This data could be used to track your online activity.
- Doesn't offer a kill switch or split tunneling: A kill switch is a feature that blocks your internet traffic if the VPN connection drops. This prevents your real IP address being exposed. Split tunneling is a feature that allows you to choose which apps use the VPN and which apps use your regular internet connection. McAfee VPN does not offer either of these features.
- Lacks some advanced features: McAfee VPN lacks some advanced features, such as DNS leak protection and obfuscation. DNS leak protection prevents your DNS requests being leaked to your ISP. Obfuscation masks your VPN traffic so that it looks like regular internet traffic.
Key Features
This section compares the overall features of Ivacy VPN vs McAfee VPN.
Ivacy VPN HQ and country of jurisdiction is Singapore, and Ivacy VPN supports the following platforms and devices: Windows, Mac, Linux, Android, iOS, Smart TVs, Gaming Consoles, and Routers.
McAfee VPN HQ and country of jurisdiction is United States, and McAfee VPN supports Windows, Mac, Android, and iOS.
Winner is:
Ivacy VPN outshines McAfee VPN with its robust security features, including military-grade 256-bit encryption, a kill switch, and a strict no-logs policy. Ivacy also offers over 1000+ servers across 100+ locations, providing better speed and geo-unblocking capabilities, compared to McAfee's limited server network. Moreover, Ivacy supports P2P/torrenting and unblocks popular streaming platforms like Netflix. So, for superior security, privacy, and entertainment, Ivacy VPN is the clear winner.
Ivacy
- Affordable pricing: Ivacy VPN is one of the most affordable VPNs on the market. There are frequent discounts and promotions available.
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Strong security features: Ivacy VPN uses strong security features to protect your privacy and security. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Accepts anonymous payment methods: Ivacy VPN accepts anonymous payment methods like Bitcoin. This means that you can pay for your subscription without revealing your identity.
- 30-day money-back guarantee: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the service risk-free for 30 days.
McAfee VPN
- Easy to use: McAfee VPN is very easy to set up and use. The app is available for Windows, macOS, iOS, and Android devices.
- Secure connection: McAfee VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- Unblocks most major streaming services: McAfee VPN can unblock most major streaming services, including Netflix, Hulu, and Amazon Prime Video.
- Fast speeds: McAfee VPN has fast speeds, so you can stream videos and download files without buffering.
- No data caps: McAfee VPN has no data caps, so you can use it as much as you want.
- Free trial available: McAfee VPN offers a free trial, so you can try it before you buy it.
Security Features
This section looks at important security features of Ivacy VPN and McAfee VPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Ivacy VPN and McAfee VPN both provide solid security features, but they vary in key areas. Ivacy VPN supports multiple protocols like OpenVPN, L2TP, and IKEv2, offers a reliable kill switch, split tunnelling, and no-logging policy. It also provides advanced features like Onion over VPN, obfuscated servers, and Double VPN for enhanced privacy. On the other hand, McAfee VPN provides basic security features like IP and DNS leak protection, but lacks advanced options. It doesn't offer ad-blocking or a clear no-logging policy. Thus, for superior security and privacy, Ivacy VPN is the clear winner.
Ivacy
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies, and it is considered to be unbreakable.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- No-logs policy: Ivacy VPN has a strict no-logs policy. This means that the company does not collect or store any of your data, including your browsing history, traffic, or IP addresses.
- Secure DNS: Ivacy VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP or other third parties tracking your online activity.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Camouflage mode: Camouflage mode hides the fact that you are using a VPN, which can be useful in countries where VPNs are blocked.
- Multiple protocols: Ivacy VPN supports multiple VPN protocols, including OpenVPN, IKEv2, L2TP/IPSec, and PPTP. This allows you to choose the protocol that best meets your needs.
- Automatic encryption: Ivacy VPN automatically encrypts all of your traffic, including your web browsing, email, and file sharing. This ensures that your data is always protected, even if you forget to turn on the VPN.
- Secure DNS: Ivacy VPN uses its own secure DNS servers to prevent your ISP or other third parties tracking your online activity.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the highest level of encryption available, and it is considered to be unbreakable.
McAfee VPN
- 256-bit AES encryption: This is the same level of encryption used by banks and government agencies. It is considered to be unbreakable by current technology.
- Kill switch: This feature blocks your internet traffic if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: This feature allows you to choose which apps use the VPN and which apps use your regular internet connection.
- DNS leak protection: This feature prevents your DNS requests being leaked to your ISP.
- Obfuscation: This masks your VPN traffic so that it looks like regular internet traffic.
- Secure DNS: McAfee VPN uses its own secure DNS servers to prevent your DNS requests being intercepted.
- IPSec: IPSec is a protocol that provides secure communication between two devices. McAfee VPN uses IPSec to encrypt your data as it travels between your device and the VPN server.
- IKEv2: IKEv2 is a newer protocol that is more secure than IPSec. McAfee VPN uses IKEv2 to encrypt your data as it travels between your device and the VPN server.
Privacy Features
This section looks at the privacy features of McAfee VPN vs Ivacy VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Ivacy VPN and McAfee VPN both offer robust privacy features, but there are key differences. Ivacy VPN has a strict no-log policy, independently audited, supports crypto payments and is based outside Five Eyes jurisdiction in Singapore, ensuring greater privacy. McAfee VPN also has a no-log policy, but it lacks independent auditing, does not support crypto payments, and is based within the Five Eyes jurisdiction in the USA. For private browsing, both are comparable. Given these factors, Ivacy VPN offers superior privacy features.
Ivacy
- No-logs policy: Ivacy VPN has a strict no-logs policy. This means that the company does not collect or store any of your data, including your browsing history, traffic, or IP addresses.
- Privacy policy: Ivacy VPN has a clear and concise privacy policy that is easy to understand. The policy is also regularly updated to reflect changes in the company's practices.
- Tor over VPN: Ivacy VPN allows you to connect to the Tor network through its VPN servers. This can be useful for increased anonymity and security.
- Double VPN: Ivacy VPN's Double VPN feature routes your traffic through two VPN servers, which can provide an additional layer of security.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Camouflage mode: Ivacy VPN's Camouflage mode hides the fact that you are using a VPN, which can be useful in countries where VPNs are blocked.
- No connection logs: Ivacy VPN does not keep any logs of your VPN connections, including the time and date of your connection, the IP address of the VPN server you connected to, and the amount of data you transferred.
- No traffic logs: Ivacy VPN does not keep any logs of your online traffic, including the websites you visited, the files you downloaded, or the apps you used.
- No DNS logs: Ivacy VPN uses its own secure DNS servers, so it does not keep any logs of your DNS queries.
- No payment logs: Ivacy VPN accepts anonymous payment methods, so it does not keep any logs of your payment information.
McAfee VPN
- No-logs policy: McAfee VPN claims to have a no-logs policy. This means that the company does not store any data about your online activity, including your IP address, browsing history, or traffic data.
- Kill switch: The kill switch is a feature that blocks your internet traffic if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: Split tunneling allows you to choose which apps use the VPN and which apps use your regular internet connection. This can be useful if you want to use a streaming service that is blocked in your region.
- DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP. This can happen if the VPN connection is not secure.
- Obfuscation: Obfuscation masks your VPN traffic so that it looks like regular internet traffic. This can be useful if you are in a country where VPNs are blocked.
- No IP address logging: McAfee VPN does not log your IP address. This means that the company cannot track your online activity or see where you are connecting from.
- No browsing history logging: McAfee VPN does not log your browsing history. This means that the company cannot see what websites you have visited or what files you have downloaded.
- No traffic data logging: McAfee VPN does not log your traffic data. This means that the company cannot see what data you are sending or receiving over the VPN.
Speed Features
This section explores the speed features of Ivacy VPN and McAfee VPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Ivacy VPN and McAfee VPN are both reliable options, but they differ significantly in their speed performance. Based on third-party speed tests, Ivacy VPN frequently outperforms McAfee VPN. It offers faster download and upload speeds across a wide variety of servers, significantly reducing buffering when streaming and enhancing torrenting experiences. McAfee VPN often struggles with slower server speeds, which can hinder streaming and torrenting activities. Therefore, when it comes to speed, Ivacy VPN is the clear winner.
Ivacy
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Obfuscated servers: Ivacy VPN offers obfuscated servers that can be used to bypass VPN blocks in countries where VPNs are banned.
- High-speed servers: Ivacy VPN claims to offer fast speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies, and it is considered to be unbreakable.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Fast speeds: Ivacy VPN claims to offer fast speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Automatic speed optimization: Ivacy VPN has an automatic speed optimization feature that tries to select the fastest VPN server for your location.
- Multiple protocols: Ivacy VPN supports multiple VPN protocols, including OpenVPN, IKEv2, L2TP/IPSec, and PPTP. Each protocol has its own strengths and weaknesses in terms of speed.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can improve speeds for some users, as it eliminates the need to share an IP address with other users.
- Nearest location: Ivacy VPN allows you to connect to the nearest VPN server, which can improve speeds.
McAfee VPN
- Over 200 server locations: McAfee VPN has servers in over 200 countries and regions. This means that you can always find a server that is close to you, which can help to improve your speed.
- Multiple VPN protocols: McAfee VPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPsec, and WireGuard. This gives you flexibility in choosing the protocol that best suits your needs.
- Dedicated streaming servers: McAfee VPN has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and Amazon Prime Video. This can help you to unblock these services and watch your favorite content.
- P2P servers: McAfee VPN has P2P servers that are optimized for file sharing. This can help you to download files more quickly and securely.
- Obfuscation servers: McAfee VPN has obfuscation servers that can help you to bypass VPN blocks. This can be useful if you are in a country where VPNs are blocked.
- Fast speeds: McAfee VPN claims to offer fast speeds. However, the actual speed that you experience will depend on a number of factors, such as your internet connection speed, the distance between your device and the VPN server, and the load on the VPN server.
- No bandwidth caps: McAfee VPN does not have any bandwidth caps. This means that you can use as much data as you want without being throttled.
- Multiple server locations: McAfee VPN has servers in over 200 countries and regions. This means that you can always find a server that is close to you, which can help to improve your speed.
- Automatic server selection: McAfee VPN has an automatic server selection feature that will choose the fastest server for you.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Ivacy VPN versus McAfee VPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Ivacy VPN stands out in both streaming and torrenting, supporting P2P with dedicated servers and unblocking a plethora of streaming services like Netflix, BBC iPlayer, and Amazon Prime. McAfee VPN, however, struggles in these areas, with limited server options resulting in inconsistent performance for streaming and torrenting. While McAfee VPN offers basic protection, Ivacy outshines it with robust security features and exceptional streaming and torrenting capabilities. Consequently, Ivacy VPN is the clear winner in this comparison.
Ivacy
- Unblocks popular streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, BBC iPlayer, and Amazon Prime Video. This is a great way to watch your favorite shows and movies anywhere in the world.
- Fast streaming speeds: Ivacy VPN claims to offer fast streaming speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Dedicated streaming servers: Ivacy VPN offers dedicated streaming servers that are optimized for streaming. This can help to improve streaming speeds and reliability.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- No buffering: Ivacy VPN claims to offer no buffering when streaming. However, this may not be the case for all users, depending on a number of factors, including the VPN server you connect to, the streaming service you are using, and your internet connection speed.
- Allows P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- No bandwidth limits: Ivacy VPN does not have any bandwidth limits, so you can download as many torrents as you want.
- No IP leaks: Ivacy VPN uses strong encryption to protect your data and prevent IP leaks. This means that your real IP address will not be exposed when you are torrenting.
- Kill switch: Ivacy VPN has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Fast speeds: Ivacy VPN claims to offer fast speeds for torrenting. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Dedicated torrenting servers: Ivacy VPN offers dedicated torrenting servers that are optimized for torrenting. This can help to improve torrenting speeds and reliability.
McAfee VPN
- Can unblock most streaming services: McAfee VPN can unblock most streaming services, including Netflix, Hulu, and Amazon Prime Video. This is because it has dedicated streaming servers for these services.
- No speed throttling: McAfee VPN does not throttle speeds for streaming. This means that you can stream your favorite content without buffering or lag.
- Easy to use: McAfee VPN is easy to use. You can simply connect to a streaming server and start watching your favorite content.
- Supports P2P file sharing: McAfee VPN supports P2P file sharing, which means you can use it to download torrents.
- No speed throttling: McAfee VPN does not throttle speeds for torrenting. This means that you can download torrents at full speed.
- Easy to use: McAfee VPN is easy to use for torrenting. You can simply connect to a P2P server and start downloading torrents.
Support Features
This section looks at what kind of customer support you can expect from McAfee VPN versus Ivacy VPN.
Winner is:
Ivacy VPN and McAfee VPN both offer decent customer support. Ivacy VPN stands out with 24/7 live chat support, email, and a comprehensive FAQ section. McAfee VPN, on the other hand, offers email support and a detailed knowledge base, but lacks live chat. Customer support is crucial for resolving technical issues and ensuring seamless VPN use. Given its round-the-clock live chat support, Ivacy VPN clinches the win for providing the best customer support overall.
Ivacy
- 24/7 live chat: Ivacy VPN offers 24/7 live chat support. This is a great way to get help with any problems you may have with the VPN.
- Email support: Ivacy VPN also offers email support. This is a good option if you need to send a more detailed message or if you need to attach files.
- Knowledge base: Ivacy VPN has a knowledge base that contains answers to frequently asked questions. This is a good place to start if you have a simple question.
- Social media: Ivacy VPN is also active on social media. You can reach out to them on Twitter, Facebook, and LinkedIn if you have a question.
- Refund policy: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the VPN for 30 days and if you are not satisfied, you can get a full refund.
McAfee VPN
- 24/7 live chat: McAfee VPN offers 24/7 live chat support. This means that you can always get help a customer support representative, no matter what time of day it is.
- Email support: McAfee VPN also offers email support. This is a good option if you need to provide more information about your issue.
- Knowledge base: McAfee VPN also has a knowledge base that contains articles about common problems. This can be a good place to start if you are having a problem with the VPN.
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