In the world of Virtual Private Networks, Ivacy VPN and FastestVPN are two notable contenders. Our detailed comparison of Ivacy VPN vs FastestVPN will guide you through their distinctive features, strengths, and potential drawbacks. Choosing the right VPN can be a daunting task, but we’re here to help you make an informed decision.
Overview
Dive into this comprehensive comparison of Ivacy and FastestVPN, two leading VPN services vying for your attention. We’ll dissect their security measures, privacy policies, and speed performances to help you make an educated decision. From encryption standards to connection speeds, we leave no stone unturned. Stay tuned to discover which VPN emerges victorious in this digital duel.
Ivacy
Price: From $1/month
Trustpilot Rating: 4.4 out of 5 stars
Refund Policy: Ivacy VPN offers a 30-day money-back guarantee.
Official website: www.ivacy.com
Ivacy VPN is best for individuals who prioritize internet privacy and security, and users wishing to bypass geo-restrictions for content streaming.
FastestVPN
Price: From $1.66/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: FastestVPN offers a 15-day money back guarantee.
Official website: www.fastestvpn.com
FastestVPN is best for individuals and businesses seeking secure, fast, and reliable internet access with enhanced privacy and data protection features.
Ivacy VPN champions the cause of secure and private browsing with its rich feature set and high-speed servers globally. Its commitment to user satisfaction is evident in the 24/7 customer support ready to assist at every step. It has been a journey of smooth sailing in the online world with Ivacy VPN, showcasing a performance that is thoroughly 5-star! – Aiden
FastestVPN lives up to its name, offering blisteringly fast connections without compromising on security. Its user-friendly interface facilitates easy navigation while the customer support has been a beacon of reliability. It’s a VPN service that has catered to all my online needs proficiently, earning a full 5-star review with its performance! – Gabriela
Ivacy VPN brings forward a solution that balances speed and security seamlessly. While the service offers considerable value, a more extensive range of server locations would enhance its global coverage. A solid choice, securing a 4-star rating. – Juan V.
FastestVPN lives up to its name, providing users with speedy connections and robust security features. Though performing well, it could further enrich its service with additional features to compete with the top players. A fast and secure solution, rightfully earning a 4-star review. – Veronika Z.
Pros & Cons
This chapter examines the pros and cons of these two Virtual Private Networks.
Winner is:
Ivacy VPN outshines FastestVPN with its impressive speed, robust security, and vast server network. While FastestVPN boasts a good no-logs policy and affordable pricing, it falls short in its server count and unblocking capabilities. Ivacy's superior ability to bypass geo-blocks, its dedicated streaming features, and the provision of a kill switch, make it a clear winner. Despite FastestVPN's merits, Ivacy stands out with its comprehensive offerings, winning the comparison hands down.
Ivacy
Pros:
- Affordable pricing: Ivacy VPN offers some of the most competitive pricing in the VPN industry. Plans start at just $1.19 per month, and there are frequent discounts and promotions available.
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Strong security features: Ivacy VPN uses strong security features to protect your privacy and security. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Accepts anonymous payment methods: Ivacy VPN accepts anonymous payment methods like Bitcoin. This means that you can pay for your subscription without revealing your identity.
- 30-day money-back guarantee: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the service risk-free for 30 days.
Cons:
- Slower speeds: Ivacy VPN has been known to have slower speeds than some other VPNs, especially on long-distance connections. This can be a problem if you are looking for a VPN for gaming or streaming.
- Limited server network: Ivacy VPN has a large server network, but it is not as large as some other VPNs. This can be a problem if you are looking for a VPN that has servers in a specific location.
- No split tunneling: Ivacy VPN does not offer split tunneling, which is a feature that allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be a problem if you are looking for a VPN to use for gaming or streaming.
- No dedicated IP addresses: Ivacy VPN does not offer dedicated IP addresses, which are static IP addresses that are assigned to you exclusively. This can be a problem if you are looking for a VPN for business or security reasons.
- No port forwarding: Ivacy VPN does not offer port forwarding, which is a feature that allows you to forward ports on your router so that you can access certain services outside your network. This can be a problem if you are looking for a VPN to use for gaming or file sharing.
FastestVPN
Pros:
- Affordable: FastestVPN is one of the most affordable VPNs on the market. You can get a monthly subscription for $5, a yearly subscription for $40, or a lifetime subscription for $40.
- Good security: FastestVPN uses strong encryption and a no-logs policy to protect your privacy.
- Unblocks streaming services: FastestVPN can unblock most major streaming services, including Netflix, Hulu, and Amazon Prime Video.
- Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices.
- Easy to use: FastestVPN has a user-friendly interface that makes it easy to set up and use.
- Good customer support: FastestVPN offers 24/7 customer support via live chat and email.
Cons:
- Slow speeds: FastestVPN's speeds are not the fastest, especially on long-distance connections.
- Small server network: FastestVPN has a smaller server network than some other VPNs. This can limit your options for connecting to a specific server.
- Limited features: FastestVPN lacks some of the features that you might find in other VPNs, such as split tunneling and a kill switch.
Key Features
This section compares the overall features of Ivacy VPN vs FastestVPN.
Ivacy VPN HQ and country of jurisdiction is Singapore, and Ivacy VPN supports the following platforms and devices: Windows, Mac, Linux, Android, iOS, Smart TVs, Gaming Consoles, and Routers.
FastestVPN HQ and country of jurisdiction is Cayman Islands, and FastestVPN supports a wide range of platforms and devices, including Windows, Mac, Linux, Android, iOS, Routers, Roku, Kodi, PS4, Xbox, and Firestick.
Winner is:
Ivacy VPN shines with impressive speeds, robust security features, including 256-bit encryption, and no-logs policy. It offers over 1000 servers in 100+ locations, compared to FastestVPN's 350+ servers. Ivacy also supports unlimited device connections and excels in unblocking streaming platforms. While FastestVPN offers similar security features and cheaper plans, it lacks in server quantity and streaming unblocking capabilities. Thus, for a comprehensive, high-performing VPN experience, Ivacy emerges as the winner.
Ivacy
- Affordable pricing: Ivacy VPN is one of the most affordable VPNs on the market. There are frequent discounts and promotions available.
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Strong security features: Ivacy VPN uses strong security features to protect your privacy and security. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Accepts anonymous payment methods: Ivacy VPN accepts anonymous payment methods like Bitcoin. This means that you can pay for your subscription without revealing your identity.
- 30-day money-back guarantee: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the service risk-free for 30 days.
FastestVPN
- Strong security: FastestVPN uses strong encryption and a no-logs policy to protect your privacy. The encryption is military-grade, which means that it is very difficult to break. The no-logs policy means that FastestVPN does not track your online activity, so your data is never stored on their servers.
- Affordable: FastestVPN is one of the most affordable VPNs on the market. You can get a monthly subscription for $5, a yearly subscription for $40, or a lifetime subscription for $40.
- Unblocks streaming services: FastestVPN can unblock most major streaming services, including Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies even if they are not available in your region.
- Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices. This is a great feature for people who want to download large files, such as movies or games.
- Easy to use: FastestVPN has a user-friendly interface that makes it easy to set up and use. Even if you are not tech-savvy, you should be able to get up and running quickly.
- Good customer support: FastestVPN offers 24/7 customer support via live chat and email. This is a great feature if you ever need help with the VPN.
Security Features
This section looks at important security features of Ivacy VPN and FastestVPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Ivacy VPN and FastestVPN both offer strong security features. Ivacy VPN supports multiple protocols (OpenVPN, IKEv2, L2TP, SSTP, PPTP), boasts a kill switch, split tunneling, and advanced IPsec & IKEV protocols. It also offers unique features like Onion Over VPN, obfuscated servers, and Double VPN. FastestVPN offers ad-blocking, anti-malware software, and a strict no-logs policy, but lacks advanced features like Onion Over VPN and Double VPN. While both provide robust security, Ivacy VPN edges out FastestVPN with its more comprehensive suite of features and protocols, securing the win in this comparison.
Ivacy
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies, and it is considered to be unbreakable.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- No-logs policy: Ivacy VPN has a strict no-logs policy. This means that the company does not collect or store any of your data, including your browsing history, traffic, or IP addresses.
- Secure DNS: Ivacy VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP or other third parties tracking your online activity.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Camouflage mode: Camouflage mode hides the fact that you are using a VPN, which can be useful in countries where VPNs are blocked.
- Multiple protocols: Ivacy VPN supports multiple VPN protocols, including OpenVPN, IKEv2, L2TP/IPSec, and PPTP. This allows you to choose the protocol that best meets your needs.
- Automatic encryption: Ivacy VPN automatically encrypts all of your traffic, including your web browsing, email, and file sharing. This ensures that your data is always protected, even if you forget to turn on the VPN.
- Secure DNS: Ivacy VPN uses its own secure DNS servers to prevent your ISP or other third parties tracking your online activity.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the highest level of encryption available, and it is considered to be unbreakable.
FastestVPN
- 256-bit AES encryption: FastestVPN uses 256-bit AES encryption, which is the industry standard for VPNs. This means that your data is encrypted with a key that is 256 bits long. This is very difficult to break, even with the most powerful computers.
- No logs policy: FastestVPN does not store any logs of your online activity. This means that they cannot track what websites you visit or what data you send and receive.
- Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important because it prevents your real IP address being revealed.
- Ad blocker: FastestVPN includes an ad blocker that blocks ads and trackers. This can help to improve your privacy and security, and it can also make your browsing experience faster.
- DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This helps to protect your privacy and security.
- 256-bit AES encryption: This is the strongest encryption available and is used by banks and governments to protect sensitive data. It is very difficult to break, even with the most powerful computers.
- IKEv2/IPSec protocol: This protocol is designed to be more secure and efficient than older protocols. It is also more resistant to traffic analysis, which can make it more difficult for someone to track your online activity.
- OpenVPN protocol: This is an open-source protocol that is known for its security and flexibility. It can be used on a variety of devices and platforms, and it is also very reliable.
- WireGuard protocol: This is a newer protocol that is designed to be faster and more secure than OpenVPN. It is still under development, but it has the potential to become the new standard for VPNs.
Privacy Features
This section looks at the privacy features of FastestVPN vs Ivacy VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Ivacy VPN and FastestVPN both operate under a strict no-log policy, ensuring user data isn't retained. While FastestVPN is yet to be independently audited, Ivacy VPN has undergone an independent audit, affirming their commitment to user-privacy. Both offer private browsing and use strong encryption. Ivacy VPN, headquartered in Singapore, is out of the Five Eyes jurisdiction, unlike FastestVPN based in Cayman Islands, a British Overseas Territory. Additionally, Ivacy VPN supports crypto payments, allowing for anonymous transactions. Thus, considering these factors, Ivacy VPN leads in prioritizing user privacy.
Ivacy
- No-logs policy: Ivacy VPN has a strict no-logs policy. This means that the company does not collect or store any of your data, including your browsing history, traffic, or IP addresses.
- Privacy policy: Ivacy VPN has a clear and concise privacy policy that is easy to understand. The policy is also regularly updated to reflect changes in the company's practices.
- Tor over VPN: Ivacy VPN allows you to connect to the Tor network through its VPN servers. This can be useful for increased anonymity and security.
- Double VPN: Ivacy VPN's Double VPN feature routes your traffic through two VPN servers, which can provide an additional layer of security.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Camouflage mode: Ivacy VPN's Camouflage mode hides the fact that you are using a VPN, which can be useful in countries where VPNs are blocked.
- No connection logs: Ivacy VPN does not keep any logs of your VPN connections, including the time and date of your connection, the IP address of the VPN server you connected to, and the amount of data you transferred.
- No traffic logs: Ivacy VPN does not keep any logs of your online traffic, including the websites you visited, the files you downloaded, or the apps you used.
- No DNS logs: Ivacy VPN uses its own secure DNS servers, so it does not keep any logs of your DNS queries.
- No payment logs: Ivacy VPN accepts anonymous payment methods, so it does not keep any logs of your payment information.
FastestVPN
- No logs policy: FastestVPN does not store any logs of your online activity. This means that they cannot track what websites you visit or what data you send and receive.
- Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important because it prevents your real IP address being revealed.
- Ad blocker: FastestVPN includes an ad blocker that blocks ads and trackers. This can help to improve your privacy and security, and it can also make your browsing experience faster.
- DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This helps to protect your privacy and security.
- Tor over VPN: Tor over VPN is a feature that allows you to connect to the Tor network through FastestVPN. This can provide an extra layer of security and anonymity.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, once through FastestVPN and once through another VPN. This can provide even more security, but it can also slow down your connection.
- No logs of your online activity: FastestVPN does not store any logs of your online activity, including your browsing history, IP addresses, timestamps, or any other metadata. This means that they cannot track what websites you visit or what data you send and receive.
- No logs of your payment information: FastestVPN does not store any logs of your payment information, such as your credit card number or PayPal account information. This means that your financial information is safe and secure.
- No logs of your device information: FastestVPN does not store any logs of your device information, such as your device's IP address, MAC address, or operating system. This means that your device is not identifiable to FastestVPN.
- Independently audited: FastestVPN's no-logs policy is independently audited by Altius IT. This means that they have been vetted by a third party to ensure that they are not storing any logs of your online activity.
Speed Features
This section explores the speed features of Ivacy VPN and FastestVPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Ivacy VPN offers impressive speed with an average download speed of 65Mbps and upload speed of 30Mbps, depending on the server location. It also performs well on third party speed tests. FastestVPN, despite the name, offers an average download speed of 50Mbps and upload speed of 20Mbps. Both services can access major streaming sites and support torrenting. However, Ivacy VPN has faster server speeds, making it the overall winner in terms of speed.
Ivacy
- Large server network: Ivacy VPN has a large server network with over 5,700 servers in 60+ countries. This gives you plenty of options to choose when connecting to a VPN server.
- P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- Unblocks streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, and BBC iPlayer. This is a great way to watch your favorite shows and movies anywhere in the world.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can be useful for businesses or individuals who need a static IP address for security or other reasons.
- Obfuscated servers: Ivacy VPN offers obfuscated servers that can be used to bypass VPN blocks in countries where VPNs are banned.
- High-speed servers: Ivacy VPN claims to offer fast speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- 256-bit encryption: Ivacy VPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies, and it is considered to be unbreakable.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Fast speeds: Ivacy VPN claims to offer fast speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Automatic speed optimization: Ivacy VPN has an automatic speed optimization feature that tries to select the fastest VPN server for your location.
- Multiple protocols: Ivacy VPN supports multiple VPN protocols, including OpenVPN, IKEv2, L2TP/IPSec, and PPTP. Each protocol has its own strengths and weaknesses in terms of speed.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Dedicated IP: Ivacy VPN offers dedicated IP addresses for an additional fee. This can improve speeds for some users, as it eliminates the need to share an IP address with other users.
- Nearest location: Ivacy VPN allows you to connect to the nearest VPN server, which can improve speeds.
FastestVPN
- P2P-optimized servers: FastestVPN has dedicated P2P-optimized servers that are designed for file sharing. These servers have high bandwidth and low latency, which can improve your speeds when downloading large files.
- Dedicated IP addresses: FastestVPN offers dedicated IP addresses that can be used to bypass geo-restrictions and improve your privacy. These addresses are not shared with other users, so your traffic is more anonymous.
- Obfuscated servers: FastestVPN offers obfuscated servers that can be used to hide your VPN traffic your ISP. This can be useful in countries where VPNs are blocked or restricted.
- Multi-hop servers: FastestVPN offers multi-hop servers that can be used to encrypt your traffic multiple times. This can provide even more security and anonymity.
- 10Gbps+ servers: FastestVPN has a network of over 250 servers in 37 countries. These servers are all equipped with 10Gbps+ connections, which means that they can provide fast and reliable speeds.
- WireGuard protocol: FastestVPN supports the WireGuard protocol, which is a newer protocol that is designed to be faster and more secure than older protocols.
- Automatic server selection: FastestVPN has an automatic server selection feature that can help you to connect to the fastest server available.
- Bandwidth throttling: FastestVPN does not throttle bandwidth, which means that you can enjoy the fastest possible speeds.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Ivacy VPN versus FastestVPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Ivacy VPN and FastestVPN are both capable of unblocking streaming services and providing good torrenting experiences. Ivacy stands out with its dedicated servers for streaming and P2P file sharing, and it unblocks a wide array of platforms, including Netflix and Hulu. FastestVPN, on the other hand, also supports P2P and unblocks some streaming services, but it lacks dedicated servers. However, FastestVPN offers faster speeds. In terms of unblocking capabilities and dedicated servers, Ivacy is the winner, but for speed, FastestVPN takes the lead.
Ivacy
- Unblocks popular streaming services: Ivacy VPN can unblock popular streaming services like Netflix, Hulu, BBC iPlayer, and Amazon Prime Video. This is a great way to watch your favorite shows and movies anywhere in the world.
- Fast streaming speeds: Ivacy VPN claims to offer fast streaming speeds, even when connecting to servers in faraway locations. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Dedicated streaming servers: Ivacy VPN offers dedicated streaming servers that are optimized for streaming. This can help to improve streaming speeds and reliability.
- Split tunneling: Ivacy VPN's Split tunneling feature allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- No buffering: Ivacy VPN claims to offer no buffering when streaming. However, this may not be the case for all users, depending on a number of factors, including the VPN server you connect to, the streaming service you are using, and your internet connection speed.
- Allows P2P file sharing: Ivacy VPN allows P2P file sharing on all of its servers. This makes it a good choice for users who want to download and share torrents.
- No bandwidth limits: Ivacy VPN does not have any bandwidth limits, so you can download as many torrents as you want.
- No IP leaks: Ivacy VPN uses strong encryption to protect your data and prevent IP leaks. This means that your real IP address will not be exposed when you are torrenting.
- Kill switch: Ivacy VPN has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This prevents your data being exposed if the VPN connection is interrupted.
- Fast speeds: Ivacy VPN claims to offer fast speeds for torrenting. However, speed tests have shown that Ivacy VPN can be slower than some other VPNs, especially on long-distance connections.
- Dedicated torrenting servers: Ivacy VPN offers dedicated torrenting servers that are optimized for torrenting. This can help to improve torrenting speeds and reliability.
FastestVPN
- Unblocks most streaming services: FastestVPN can unblock most major streaming services, such as Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies even if they are not available in your region.
- High speeds for streaming: FastestVPN has a network of servers that are optimized for streaming. This means that you can enjoy smooth and uninterrupted streaming even on high-quality settings.
- No buffering or lag: FastestVPN does not throttle bandwidth, which means that you can enjoy uninterrupted streaming without any buffering or lag.
- Easy to use: FastestVPN has a user-friendly interface that makes it easy to connect to streaming servers.
- Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices.
- Dedicated P2P servers: FastestVPN has dedicated P2P servers that are optimized for file sharing. These servers have high bandwidth and low latency, which can improve your speeds when downloading large files.
- No logs policy: FastestVPN does not store any logs of your P2P activity, so you can torrent anonymously.
- Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important when torrenting, as it can protect you copyright infringement notices.
Support Features
This section looks at what kind of customer support you can expect from FastestVPN versus Ivacy VPN.
Winner is:
Ivacy VPN and FastestVPN both offer 24/7 customer support. While FastestVPN does a decent job, it falls short in providing quick responses and detailed solutions. On the other hand, Ivacy VPN excels with its live chat feature, email support, and comprehensive knowledge base. They provide timely, helpful, and detailed solutions. Customer support is crucial for troubleshooting and enhancing user experience. Therefore, Ivacy VPN is the clear winner in providing superior customer service.
Ivacy
- 24/7 live chat: Ivacy VPN offers 24/7 live chat support. This is a great way to get help with any problems you may have with the VPN.
- Email support: Ivacy VPN also offers email support. This is a good option if you need to send a more detailed message or if you need to attach files.
- Knowledge base: Ivacy VPN has a knowledge base that contains answers to frequently asked questions. This is a good place to start if you have a simple question.
- Social media: Ivacy VPN is also active on social media. You can reach out to them on Twitter, Facebook, and LinkedIn if you have a question.
- Refund policy: Ivacy VPN offers a 30-day money-back guarantee. This means that you can try the VPN for 30 days and if you are not satisfied, you can get a full refund.
FastestVPN
- 24/7 live chat: FastestVPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email support: FastestVPN also offers email support. You can submit a ticket and a customer support representative will get back to you as soon as possible.
- Knowledge base: FastestVPN has a knowledge base that contains articles and tutorials on a variety of topics, such as how to setup the VPN, how to troubleshoot problems, and how to use the different features.
- Social media support: FastestVPN is also active on social media. You can contact them on Twitter, Facebook, and Telegram.
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