Hotspot Shield vs StrongVPN Comparison

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Embarking on a quest to find the right VPN can be daunting, especially when comparing heavyweights like Hotspot Shield and StrongVPN. In this article, we dig deep into the features, performance, and overall value of these two renowned services. Stay tuned as we unpack the Hotspot Shield vs StrongVPN debate, helping you make an informed decision.

Overview

Dive into our comprehensive face-off between Hotspot Shield and StrongVPN, two heavyweights in the VPN world. We’ll dissect their security protocols, privacy commitments, and speed performances to help you make an informed choice. With a keen eye on user experience, we’ll scrutinize everything from encryption strength to server speed. No jargon, just plain facts. Let’s determine which VPN deserves your trust.

Hotspot Shield

Hotspot Shield

Price: From $7.99/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: Hotspot Shield offers a 45-day money-back guarantee.

Official website: www.hotspotshield.com

Hotspot Shield is best for individuals who prioritize online security and privacy, as it provides secure, encrypted internet access and protection from potential cyber threats.

Learn more about Hotspot Shield

StrongVPN

StrongVPN

Price: From $3.97/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: StrongVPN offers a 30-day money-back guarantee.

Official website: www.strongvpn.com

StrongVPN is best for individuals and businesses who prioritize online security and privacy, and need a reliable VPN service for uninterrupted browsing, downloading, and streaming.

Learn more about StrongVPN

Hotspot Shield has been a reliable companion in my online journeys, offering swift and secure connections powered by Hydra VPN protocol. The user interface is intuitive, making the setup and connection a breeze. It’s not just a VPN; it’s a reliable shield guarding my data from the prying eyes of the internet, wholeheartedly deserving a 5-star rating! – Henrik B.

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StrongVPN has been a bastion of online privacy, offering a secure and fast connection across a vast network of servers. Its user interface is intuitive, facilitating easy access to various features that enhance the browsing experience. It’s been a pillar of strength in safeguarding my online presence, warranting a solid 5-star rating! – Isabella

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Hotspot Shield offers fast connection speeds and strong security, making it a reliable choice for many. However, the service could offer a more transparent approach to its logging policy to foster greater trust. A speedy and reliable service meriting a 4-star review. – Natalie Perez

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StrongVPN lives up to its name by offering strong and reliable connections coupled with robust security features. However, the user interface could benefit from a more intuitive design. Overall, a reliable option that deserves a 4-star rating. – Ayaan R.

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Pros & Cons

This segment scrutinizes the advantages and disadvantages of these two VPN solutions.

Winner is:

Hotspot Shield outshines StrongVPN in several areas. It offers faster speeds, more server locations, and superior unblocking capabilities for streaming services. StrongVPN, however, has a slight edge when it comes to device compatibility. Hotspot Shield's privacy policy is also more transparent, while StrongVPN has a less clear stance on logging. Despite these minor shortcomings, Hotspot Shield's robust feature-set and superior performance make it the clear winner in this comparison.

Hotspot Shield

Hotspot Shield

Pros:
  • Fast speeds: Hotspot Shield is known for its fast speeds. This is important for streaming videos, downloading files, and browsing the web without any lag or buffering.
  • Unblocks geo-restricted content: Hotspot Shield can help you unblock websites and streaming services that are blocked in your region. This means you can watch your favorite shows and movies no matter where you are in the world.
  • Military-grade encryption: Hotspot Shield uses a military-grade encryption to protect your data hackers and other malicious actors. This means you can be confident that your personal information is safe when you're using Hotspot Shield.
  • Kill switch: The kill switch is a very important feature for any VPN. It will automatically disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
  • Split tunneling: Split tunneling is a useful feature that allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
  • Malware protection: Hotspot Shield can detect and block malicious websites and ads, helping to protect your device malware infections.
  • DNS leak protection: DNS leak protection is another important feature for any VPN. It prevents your DNS queries leaking to your ISP, further protecting your privacy.
  • Easy to use: Hotspot Shield is very easy to use. The app is available for Windows, macOS, iOS, and Android devices.
  • Affordable: Hotspot Shield offers a variety of pricing plans to fit your budget. There is even a free plan that you can use to test out the service.
  • Free trial: Hotspot Shield offers a free trial that you can use to test out the service before you commit to a paid plan.
Cons:
  • Not as fast as some other VPNs: Hotspot Shield is known for its fast speeds, but it is not as fast as some other VPNs. This is because the VPN has a large number of users, which can sometimes slow down the network.
  • Has been criticized for its privacy policies in the past: Hotspot Shield has been criticized for its privacy policies in the past. In 2018, the company was accused of collecting user data without their consent. However, Hotspot Shield has since updated its privacy policy and claims to no longer collect any user data.
  • Some users have reported slow speeds with certain servers: Some users have reported slow speeds with certain Hotspot Shield servers. This is likely due to the fact that the servers are located in different parts of the world and may not be as well-optimized as others.
  • Not as user-friendly as some other VPNs: Hotspot Shield is not as user-friendly as some other VPNs. The interface can be a bit confusing, and it can be difficult to find the settings that you need.
  • Limited simultaneous connections: Hotspot Shield only allows up to five simultaneous connections per account. This means that if you have multiple devices that you want to use the VPN with, you may need to upgrade to a more expensive plan.
StrongVPN

StrongVPN

Pros:
  • Strong security features: StrongVPN uses strong encryption and a no-logs policy to protect your privacy.
  • Large server network: StrongVPN has over 950 servers in 65 countries, so you can find a server that is close to you for fast speeds.
  • P2P support: StrongVPN allows P2P file sharing on all of its servers, so you can torrent without worrying about getting caught.
  • 12 simultaneous connections: StrongVPN allows you to connect up to 12 devices at the same time, so you can share your VPN with your family and friends.
  • 24/7 customer support: StrongVPN has 24/7 customer support available via live chat and email.
Cons:
  • Slow speeds: StrongVPN's speeds can be slow, especially on long-distance connections.
  • No split tunneling: StrongVPN does not offer split tunneling, so all of your traffic will be routed through the VPN, even if you only want to encrypt some of it.
  • No dedicated IP address: StrongVPN does not offer dedicated IP addresses, so your IP address will change each time you connect to the VPN.
  • Expensive: StrongVPN is one of the more expensive VPNs on the market.

Key Features

This section compares the overall features of Hotspot Shield vs StrongVPN.

Hotspot Shield HQ and country of jurisdiction is United States, and Hotspot Shield supports Windows, Mac, iOS, Android, and also offers a Chrome browser extension.

StrongVPN HQ and country of jurisdiction is United States, and StrongVPN supports Windows, Mac, Linux, Android, iOS, Amazon Fire Stick, and routers.

Winner is:

Hotspot Shield impresses with military-grade encryption, easy-to-use interface, and lightning-fast speeds, making it ideal for streaming. StrongVPN, while robust in security, falls short in speed and server count. Hotspot Shield's bonus features like malware protection further tip the scale in its favor. Therefore, for superior speed, security, and added features, Hotspot Shield emerges as the overall winner.

Hotspot Shield

Hotspot Shield

  • Unblock geo-restricted content: Hotspot Shield can help you unblock websites and streaming services that are blocked in your region. This means you can watch your favorite shows and movies no matter where you are in the world.
  • Protect your privacy: Hotspot Shield encrypts your internet traffic, making it impossible for anyone to track your online activity. This is important for protecting your privacy, especially when using public Wi-Fi.
  • Keep your data safe: Hotspot Shield uses a military-grade encryption to protect your data hackers and other malicious actors. This means you can be confident that your personal information is safe when you're using Hotspot Shield.
  • Fast speeds: Hotspot Shield is known for its fast speeds. This means you can stream videos, download files, and browse the web without any lag or buffering.
  • Easy to use: Hotspot Shield is very easy to use. The app is available for Windows, macOS, iOS, and Android devices.
  • Affordable: Hotspot Shield offers a variety of pricing plans to fit your budget. There is even a free plan that you can use to test out the service.
StrongVPN

StrongVPN

  • Strong security features: StrongVPN uses strong encryption and a no-logs policy to protect your privacy.
  • Large server network: StrongVPN has over 950 servers in 65 countries, so you can find a server that is close to you for fast speeds.
  • P2P support: StrongVPN allows P2P file sharing on all of its servers, so you can torrent without worrying about getting caught.
  • 12 simultaneous connections: StrongVPN allows you to connect up to 12 devices at the same time, so you can share your VPN with your family and friends.
  • 24/7 customer support: StrongVPN has 24/7 customer support available via live chat and email.

Security Features

This section looks at important security features of Hotspot Shield and StrongVPN such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

Hotspot Shield and StrongVPN both offer robust security features. Hotspot Shield provides military-grade encryption, automatic kill switch, and proprietary Catapult Hydra protocol for improved speed and security. It also offers a no-log policy, IP and DNS leak protection but lacks split tunneling, adblocking, and Double VPN. StrongVPN, on the other hand, supports multiple protocols like OpenVPN, IKEv2, and WireGuard, and offers split tunneling, a zero-log policy, and DNS/ IP leak protection, but lacks adblocking, private DNS, and Double VPN. While both are strong contenders, for its unique Catapult Hydra protocol and superior speed, the winner is Hotspot Shield.

Hotspot Shield

Hotspot Shield

  • 256-bit AES encryption: Hotspot Shield uses 256-bit AES encryption, which is considered to be military-grade encryption. This means that your data is encrypted with a key that is 256 bits long, which is very difficult to crack.
  • Kill switch: The kill switch is a feature that will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
  • Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
  • DNS leak protection: DNS leak protection prevents your DNS queries leaking to your ISP. This means that your ISP cannot track the websites that you visit.
  • Malware protection: Hotspot Shield has a built-in malware protection feature that can help to protect your device malware infections.
  • No logs policy: Hotspot Shield has a strict no-logs policy. This means that the company does not collect any data about your online activity.
  • 256-bit AES encryption: This is the standard encryption for your data when using Hotspot Shield. It is considered to be military-grade encryption and is very difficult to crack.
  • OpenVPN protocol: Hotspot Shield uses the OpenVPN protocol, which is considered to be one of the most secure VPN protocols.
  • IKEv2/IPSec protocol: Hotspot Shield also supports the IKEv2/IPSec protocol, which is another secure VPN protocol.
  • Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
  • Obfuscated servers: Hotspot Shield offers obfuscated servers that can be used to bypass VPN blocking in countries with strict internet censorship.
StrongVPN

StrongVPN

  • 256-bit AES encryption: This is the same encryption used by banks and governments to protect their sensitive data. It is considered unbreakable by current technology.
  • No-logs policy: StrongVPN does not keep any logs of your online activity. This means that they cannot track your browsing history, what websites you visit, or what files you download.
  • Kill switch: This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.
  • DNS leak protection: This feature prevents your DNS requests leaking outside of the VPN tunnel. This can help to prevent your real IP address being exposed.
  • Double VPN: This feature routes your traffic through two VPN servers, which can provide an extra layer of security.
  • Split tunneling: This feature allows you to choose which apps and websites will use the VPN and which will not.
  • SHA256 authentication: This ensures that your connection to the VPN is secure and that your data is not intercepted.
  • Perfect Forward Secrecy (PFS): This feature generates new encryption keys for each session, making it more difficult for attackers to decrypt your data even if they have access to older keys.
  • DNS leak protection: This prevents your DNS requests leaking outside of the VPN tunnel, which can help to prevent your real IP address being exposed.
  • WebRTC leak protection: This prevents your WebRTC traffic leaking outside of the VPN tunnel, which can help to prevent your real IP address being exposed.
  • 256-bit AES encryption: This is the most secure encryption standard available. It is used by banks and governments to protect their sensitive data.

Privacy Features

This section looks at the privacy features of StrongVPN vs Hotspot Shield in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

Hotspot Shield and StrongVPN both offer robust privacy features. Hotspot Shield has a strict no-log policy, independently audited privacy practices, and is based outside the Five Eyes jurisdiction, offering private browsing and supporting cryptocurrency payments. StrongVPN, though having similar features, is based within the Five Eyes jurisdiction, potentially exposing user data to government surveillance. Although both VPNs are strong contenders, Hotspot Shield edges out StrongVPN in terms of data jurisdiction, making it the winner in this comparison.

Hotspot Shield

Hotspot Shield

  • No logs policy: Hotspot Shield has a strict no-logs policy. This means that the company does not collect any data about your online activity, including your IP address, browsing history, or traffic.
  • Kill switch: The kill switch is a feature that will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
  • Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
  • DNS leak protection: DNS leak protection prevents your DNS queries leaking to your ISP. This means that your ISP cannot track the websites that you visit.
  • Malware protection: Hotspot Shield has a built-in malware protection feature that can help to protect your device malware infections.
  • Secure DNS: Hotspot Shield uses its own secure DNS servers to prevent DNS leaks.
  • Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
  • Obfuscated servers: Hotspot Shield offers obfuscated servers that can be used to bypass VPN blocking in countries with strict internet censorship.
  • No IP logs: Hotspot Shield does not log your IP address, which is the unique identifier for your device on the internet. This means that Hotspot Shield cannot track your online activity or see what websites you visit.
  • No browsing history: Hotspot Shield does not log your browsing history, which is a record of the websites that you have visited. This means that Hotspot Shield cannot track your online activity or see what websites you have visited.
  • No traffic logs: Hotspot Shield does not log your traffic data, which is a record of the data that you send and receive over the internet. This means that Hotspot Shield cannot see what websites you visit or what files you download.
  • No DNS logs: Hotspot Shield does not log your DNS queries, which are the requests that your device makes to a DNS server to resolve domain names into IP addresses. This means that Hotspot Shield cannot see what websites you visit.
  • No session logs: Hotspot Shield does not log your session logs, which are records of the times that you connect to and disconnect the VPN. This means that Hotspot Shield cannot track how long you are using the VPN.
StrongVPN

StrongVPN

  • No-logs policy: StrongVPN does not keep any logs of your online activity. This means that they cannot track your browsing history, what websites you visit, or what files you download.
  • Kill switch: This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.
  • DNS leak protection: This prevents your DNS requests leaking outside of the VPN tunnel, which can help to prevent your real IP address being exposed.
  • WebRTC leak protection: This prevents your WebRTC traffic leaking outside of the VPN tunnel, which can help to prevent your real IP address being exposed.
  • Double VPN: This feature routes your traffic through two VPN servers, which can provide an extra layer of security.
  • Split tunneling: This feature allows you to choose which apps and websites will use the VPN and which will not.
  • No connection logs: StrongVPN does not keep any logs of your VPN connections. This means that they cannot see what websites you visit, what files you download, or how long you stay connected to the VPN.
  • No traffic logs: StrongVPN does not keep any logs of your internet traffic. This means that they cannot see what data you send or receive over the VPN.
  • No IP address logs: StrongVPN does not keep any logs of your IP address. This means that they cannot see where you are connecting from.
  • No DNS logs: StrongVPN does not keep any logs of your DNS requests. This means that they cannot see what websites you are trying to visit.
  • No payment logs: StrongVPN does not keep any logs of your payment information. This means that they cannot see how you paid for the VPN.

Speed Features

This section explores the speed features of Hotspot Shield and StrongVPN when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

Hotspot Shield and StrongVPN both offer impressive speed features. However, third-party speed tests reveal that Hotspot Shield consistently outperforms StrongVPN, offering higher download and upload speeds. Hotspot Shield's speed remains stable across many servers, which is essential for smooth streaming and effective torrenting. While StrongVPN also supports streaming sites and torrenting, its slower speed can affect user experience. Therefore, considering the overall speed, including download, upload, server speed, and the performance on streaming sites and torrenting, Hotspot Shield is the clear winner.

Hotspot Shield

Hotspot Shield

  • 3,200+ VPN servers in 70+ countries: Hotspot Shield has a large network of VPN servers, which means that you can connect to a server that is close to your location for the best possible speeds.
  • P2P-optimized servers: Hotspot Shield has dedicated P2P-optimized servers that are designed for file sharing. This is important for users who want to download or upload large files without any throttling.
  • Streaming-optimized servers: Hotspot Shield has dedicated streaming-optimized servers that are designed for streaming video and audio content. This is important for users who want to watch their favorite movies and shows without any buffering.
  • Obfuscated servers: Hotspot Shield has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries with strict internet censorship.
  • Dedicated IP addresses: Hotspot Shield offers dedicated IP addresses for users who need a static IP address. This is important for users who want to use the VPN for gaming or for businesses that need a dedicated IP address for their website.
  • Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
  • Fast speeds: Hotspot Shield is known for its fast speeds. This is important for streaming videos, downloading files, and browsing the web without any lag or buffering.
  • Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can help to boost your speed since all your internet traffic doesn't go through a VPN tunnel.
  • Servers in 80+ countries: Hotspot Shield has servers in over 80 countries, which means that you can connect to a server that is close to your location for the best possible speeds.
  • Optimized for streaming: Hotspot Shield has optimized its servers for streaming, so you can watch your favorite movies and shows without any buffering.
  • No speed caps: Hotspot Shield does not have any speed caps, so you can enjoy unlimited bandwidth and speeds.
StrongVPN

StrongVPN

  • StrongVPN has a large server network with over 950 servers in 65 countries. This means that you should be able to find a server that is close to you, which can help to improve your speeds.
  • StrongVPN offers dedicated IP addresses. This means that you will always be assigned the same IP address when you connect to the VPN. This can be useful for tasks such as gaming or streaming, where you need a consistent IP address.
  • StrongVPN offers obfuscated servers. These servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • StrongVPN offers P2P-optimized servers. These servers are optimized for file sharing. This can be useful if you want to download or upload large files using a VPN.
  • StrongVPN offers streaming-optimized servers. These servers are optimized for streaming video and audio. This can be useful if you want to watch Netflix, Hulu, or other streaming services using a VPN.
  • StrongVPN uses a variety of VPN protocols, including OpenVPN, WireGuard, IKEv2/IPSec, SSTP, and L2TP/IPSec. OpenVPN is the default protocol and is known for its balance of speed and security. WireGuard is a newer protocol that is known for its speed, but it may not be as secure as OpenVPN.
  • StrongVPN has a large server network with over 950 servers in 65 countries. This means that you should be able to find a server that is close to you, which can help to improve your speeds.
  • StrongVPN offers a kill switch feature. This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.
  • StrongVPN offers a speed test feature. This feature allows you to test the speed of your VPN connection to different servers. This can help you to find the best server for your needs.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by Hotspot Shield versus StrongVPN.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

Hotspot Shield excels in unblocking streaming services like Netflix, Hulu, and BBC iPlayer with its proprietary Hydra protocol. It also supports P2P torrenting, but only on some servers. StrongVPN, while reliable in unblocking Netflix, lacks broader compatibility with other streaming services. However, it supports P2P torrenting on all servers. Both offer robust security features. In terms of unblocking streaming services and support for torrenting, Hotspot Shield is the winner due to its superior streaming service unblocking capabilities.

Hotspot Shield

Hotspot Shield

  • Streaming-optimized servers: Hotspot Shield has dedicated streaming-optimized servers that are designed for streaming video and audio content. This is important for users who want to watch their favorite movies and shows without any buffering.
  • Unblocks geo-restricted content: Hotspot Shield can help you unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies no matter where you are in the world.
  • Fast speeds: Hotspot Shield is known for its fast speeds, which is important for streaming videos and audio without any lag or buffering.
  • No bandwidth caps: Hotspot Shield does not have any bandwidth caps, so you can enjoy unlimited streaming without worrying about your data usage.
  • Easy to use: Hotspot Shield is very easy to use, and the app is available for Windows, macOS, iOS, and Android devices.
  • Supports P2P traffic: Hotspot Shield supports P2P traffic, which is the type of traffic used for file sharing. This means that you can use the VPN to download and upload torrents without any problems.
  • Fast speeds: Hotspot Shield is known for its fast speeds, which is important for torrenting. This is because the VPN does not throttle P2P traffic, so you can get the most out of your bandwidth.
  • No bandwidth caps: Hotspot Shield does not have any bandwidth caps, so you can torrent as much as you want without worrying about your data usage.
  • Secure and private: Hotspot Shield uses strong encryption to protect your data, so you can be confident that your torrenting activity is secure and private.
  • Easy to use: Hotspot Shield is very easy to use, and the app is available for Windows, macOS, iOS, and Android devices. This makes it a good option for users who are not familiar with VPNs or who do not want to spend a lot of time configuring their VPN settings.
StrongVPN

StrongVPN

  • StrongVPN can unblock most streaming services, including Netflix, Hulu, Amazon Prime Video, Disney+, and BBC iPlayer. This is because StrongVPN has a large server network with servers located in many different countries. This allows you to connect to a server in the country where the streaming service is located, which can help you to bypass geo-restrictions.
  • StrongVPN offers streaming-optimized servers. These servers are optimized for streaming video and audio, which can help to improve your streaming experience.
  • StrongVPN does not throttle your bandwidth. This means that you should be able to stream HD video without any buffering or lag.
  • StrongVPN offers a kill switch feature. This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.
  • StrongVPN allows P2P file sharing on all of its servers. This means that you can torrent without worrying about getting caught.
  • StrongVPN uses strong encryption to protect your data. This means that your torrenting activity is hidden your ISP and other third parties.
  • StrongVPN does not throttle your bandwidth. This means that you should be able to torrent at full speed.
  • StrongVPN offers a kill switch feature. This feature will automatically disconnect your internet connection if the VPN connection drops. This can help to protect your privacy if the VPN connection is interrupted.

Support Features

This section looks at what kind of customer support you can expect from StrongVPN versus Hotspot Shield.

Winner is:

Hotspot Shield and StrongVPN both offer 24/7 customer support. Hotspot Shield excels with its comprehensive knowledge base, live chat, and email support, providing quick and efficient assistance. StrongVPN also offers similar support channels but lacks in response time and depth of solutions. Effective customer support is crucial in a VPN service for resolving technical issues and ensuring uninterrupted and secure internet access. Therefore, Hotspot Shield is the clear winner due to its superior and more responsive customer support.

Hotspot Shield

Hotspot Shield

  • 24/7 live chat: Hotspot Shield offers 24/7 live chat support, which is available in English, Spanish, French, German, and Portuguese. This means that you can always get help a customer support representative, no matter what time it is.
  • Email support: Hotspot Shield also offers email support, which is available in all languages. This is a good option if you do not want to wait in a live chat queue.
  • Knowledge base: Hotspot Shield has a comprehensive knowledge base that covers a wide range of topics, such as how to install and use the VPN, troubleshooting tips, and frequently asked questions. This is a good option if you can find the answer to your question on your own.
  • Social media support: Hotspot Shield also offers support on social media, such as Twitter and Facebook. This is a good option if you want to get help a customer support representative quickly.
StrongVPN

StrongVPN

  • 24/7 live chat: StrongVPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
  • Email support: StrongVPN also offers email support. This is a good option if you have a more complex issue that you need help with.
  • Knowledge base: StrongVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good resource if you can't find the answer to your question in the live chat or email support.
  • Tutorials: StrongVPN also offers a number of tutorials that can help you get started with the VPN. These tutorials cover topics such as how to install the VPN, how to connect to a server, and how to use the VPN's features.

Check out how Hotspot Shield and StrongVPN stack up against other popular VPN services on the market.