In the world of VPN services, the face-off between Hotspot Shield vs Hide.me is a compelling one. Both are renowned for their robust features and reliable performance. This article will delve into the nuances of these two platforms, highlighting their strengths and weaknesses to help you make an informed decision.
Overview
Dive into our detailed comparison of Hotspot Shield and Hide.me, two leading VPN services. We’ll dissect their security protocols, privacy measures, and speed capabilities to help you make an informed decision. With Hotspot Shield‘s robust security features and Hide.me’s strong commitment to privacy, choosing between them can be tricky. But don’t worry, we’ve got you covered with our expert analysis. No hype, just facts.
Hotspot Shield
Price: From $7.99/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: Hotspot Shield offers a 45-day money-back guarantee.
Official website: www.hotspotshield.com
Hotspot Shield is best for individuals who prioritize online security and privacy, as it provides secure, encrypted internet access and protection from potential cyber threats.
Hide.me
Price: From $2.59/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: Hide.me offers a 30-day money back guarantee.
Official website: www.hide.me
Hide.me is best for individuals who prioritize online privacy and security, and desire a high-speed, reliable VPN service for secure internet browsing.
Hotspot Shield has been a reliable companion in my online journeys, offering swift and secure connections powered by Hydra VPN protocol. The user interface is intuitive, making the setup and connection a breeze. It’s not just a VPN; it’s a reliable shield guarding my data from the prying eyes of the internet, wholeheartedly deserving a 5-star rating! – Henrik B.
Hide.me stands as a beacon of privacy in the digital realm, emphasizing user anonymity and security. Its steadfast approach to maintaining a no-logs policy, coupled with robust encryption, means I browse with peace of mind, knowing my data is secure. It promises and delivers a secure and smooth online experience, meriting a splendid 5-star rating. – Min-Ji
Hotspot Shield offers fast connection speeds and strong security, making it a reliable choice for many. However, the service could offer a more transparent approach to its logging policy to foster greater trust. A speedy and reliable service meriting a 4-star review. – Natalie Perez
Hide.me offers a streamlined VPN service focusing on user privacy and security. While it maintains a solid no-logs policy, a more extensive selection of server locations would enhance its appeal. A secure and private choice meriting a 4-star review. – Brandon W.
Pros & Cons
This segment examines the pros and cons of these two VPN services.
Winner is:
Hotspot Shield and Hide.me both offer strong encryption and support multiple platforms. However, Hotspot Shield edges ahead with its fast speed, unlimited bandwidth, and ability to unblock popular streaming services like Netflix. Hide.me falls short with slower speeds and limited server locations. Although Hide.me offers a free version, its restrictions make Hotspot Shield, with its robust features and performance, the clear winner here.
Hotspot Shield
Pros:
- Fast speeds: Hotspot Shield is known for its fast speeds. This is important for streaming videos, downloading files, and browsing the web without any lag or buffering.
- Unblocks geo-restricted content: Hotspot Shield can help you unblock websites and streaming services that are blocked in your region. This means you can watch your favorite shows and movies no matter where you are in the world.
- Military-grade encryption: Hotspot Shield uses a military-grade encryption to protect your data hackers and other malicious actors. This means you can be confident that your personal information is safe when you're using Hotspot Shield.
- Kill switch: The kill switch is a very important feature for any VPN. It will automatically disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
- Split tunneling: Split tunneling is a useful feature that allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
- Malware protection: Hotspot Shield can detect and block malicious websites and ads, helping to protect your device malware infections.
- DNS leak protection: DNS leak protection is another important feature for any VPN. It prevents your DNS queries leaking to your ISP, further protecting your privacy.
- Easy to use: Hotspot Shield is very easy to use. The app is available for Windows, macOS, iOS, and Android devices.
- Affordable: Hotspot Shield offers a variety of pricing plans to fit your budget. There is even a free plan that you can use to test out the service.
- Free trial: Hotspot Shield offers a free trial that you can use to test out the service before you commit to a paid plan.
Cons:
- Not as fast as some other VPNs: Hotspot Shield is known for its fast speeds, but it is not as fast as some other VPNs. This is because the VPN has a large number of users, which can sometimes slow down the network.
- Has been criticized for its privacy policies in the past: Hotspot Shield has been criticized for its privacy policies in the past. In 2018, the company was accused of collecting user data without their consent. However, Hotspot Shield has since updated its privacy policy and claims to no longer collect any user data.
- Some users have reported slow speeds with certain servers: Some users have reported slow speeds with certain Hotspot Shield servers. This is likely due to the fact that the servers are located in different parts of the world and may not be as well-optimized as others.
- Not as user-friendly as some other VPNs: Hotspot Shield is not as user-friendly as some other VPNs. The interface can be a bit confusing, and it can be difficult to find the settings that you need.
- Limited simultaneous connections: Hotspot Shield only allows up to five simultaneous connections per account. This means that if you have multiple devices that you want to use the VPN with, you may need to upgrade to a more expensive plan.
Hide.me
Pros:
- Secure: Hide.me uses strong encryption and a no-logs policy to protect your privacy.
- Fast: Hide.me has fast speeds, especially on its dedicated streaming servers.
- P2P-friendly: Hide.me allows P2P traffic on all of its servers.
- Easy to use: Hide.me has a user-friendly interface and is available on all major platforms.
- Free plan: Hide.me offers a free plan with 10GB of data per month.
Cons:
- Limited server network: Hide.me has a smaller server network than some other VPNs.
- Data caps: The free plan has a data cap of 10GB per month.
- Not all features are available in the free plan: Some features, such as split tunneling and multi-hop, are only available in the premium plan.
Key Features
This section compares the overall features of Hotspot Shield vs Hide.me.
Hotspot Shield HQ and country of jurisdiction is United States, and Hotspot Shield supports Windows, Mac, iOS, Android, and also offers a Chrome browser extension.
Hide.me HQ and country of jurisdiction is Malaysia, and Hide.me supports Windows, Mac, Linux, Android, and iOS.
Winner is:
Hotspot Shield edges out Hide.me with its robust security features, lightning-fast speeds, and ability to bypass geo-restrictions. While Hide.me offers a decent free version and strong encryption, Hotspot Shield's proprietary Hydra protocol and ability to unblock popular streaming services like Netflix and Hulu make it the clear winner in this head-to-head contest.
Hotspot Shield
- Unblock geo-restricted content: Hotspot Shield can help you unblock websites and streaming services that are blocked in your region. This means you can watch your favorite shows and movies no matter where you are in the world.
- Protect your privacy: Hotspot Shield encrypts your internet traffic, making it impossible for anyone to track your online activity. This is important for protecting your privacy, especially when using public Wi-Fi.
- Keep your data safe: Hotspot Shield uses a military-grade encryption to protect your data hackers and other malicious actors. This means you can be confident that your personal information is safe when you're using Hotspot Shield.
- Fast speeds: Hotspot Shield is known for its fast speeds. This means you can stream videos, download files, and browse the web without any lag or buffering.
- Easy to use: Hotspot Shield is very easy to use. The app is available for Windows, macOS, iOS, and Android devices.
- Affordable: Hotspot Shield offers a variety of pricing plans to fit your budget. There is even a free plan that you can use to test out the service.
Hide.me
- Strong encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
- No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
- Fast speeds: Hide.me has fast speeds, even on its long-distance servers. This makes it a good choice for streaming, gaming, and downloading.
- P2P-friendly: Hide.me allows P2P traffic on all of its servers. This means that you can use it to torrent files without any problems.
- Easy to use: Hide.me has a user-friendly interface and is available on all major platforms.
- Free plan: Hide.me offers a free plan with 10GB of data per month. This is a great way to try out the service before you commit to a paid plan.
Security Features
This section looks at important security features of Hotspot Shield and Hide.me such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Both Hotspot Shield and Hide.me offer robust security features. Hotspot Shield uses military-grade encryption, supports IKEv2/IPSec, and OpenVPN protocols, and offers a kill switch, while Hide.me also provides strong encryption, supports OpenVPN, SoftEther, IKEv2, SSTP, and PPTP protocols, and features split tunneling. However, Hotspot Shield edges out with its unique Catapult Hydra protocol, providing faster and more secure connections, and its comprehensive suite of security features like private DNS and IP/DNS leak protection. Therefore, the winner in terms of VPN security features is Hotspot Shield.
Hotspot Shield
- 256-bit AES encryption: Hotspot Shield uses 256-bit AES encryption, which is considered to be military-grade encryption. This means that your data is encrypted with a key that is 256 bits long, which is very difficult to crack.
- Kill switch: The kill switch is a feature that will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
- DNS leak protection: DNS leak protection prevents your DNS queries leaking to your ISP. This means that your ISP cannot track the websites that you visit.
- Malware protection: Hotspot Shield has a built-in malware protection feature that can help to protect your device malware infections.
- No logs policy: Hotspot Shield has a strict no-logs policy. This means that the company does not collect any data about your online activity.
- 256-bit AES encryption: This is the standard encryption for your data when using Hotspot Shield. It is considered to be military-grade encryption and is very difficult to crack.
- OpenVPN protocol: Hotspot Shield uses the OpenVPN protocol, which is considered to be one of the most secure VPN protocols.
- IKEv2/IPSec protocol: Hotspot Shield also supports the IKEv2/IPSec protocol, which is another secure VPN protocol.
- Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
- Obfuscated servers: Hotspot Shield offers obfuscated servers that can be used to bypass VPN blocking in countries with strict internet censorship.
Hide.me
- 256-bit AES encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
- No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
- Kill switch: The kill switch is a feature that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.
- IP leak protection: IP leak protection helps to prevent your real IP address leaking, even if there is a problem with the VPN connection.
- RAM-only servers: Hide.me's servers use RAM only, which means that your data is not stored on any physical hard drives. This makes it more difficult for anyone to access your data, even if they were to seize the servers.
- Obfuscation: Obfuscation is a technique that hides the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Double VPN: Double VPN is a feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
- Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
- SmartGuard: SmartGuard is an ad blocker that is built into the Hide.me VPN client. This can help to protect you malware and tracking.
- 256-bit AES encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
- WireGuard: WireGuard is a new VPN protocol that is known for its speed and security. Hide.me is one of the few VPN providers that offer WireGuard.
- OpenVPN: OpenVPN is a tried-and-true VPN protocol that is known for its security. Hide.me supports OpenVPN over UDP and TCP.
- IKEv2/IPSec: IKEv2/IPSec is a newer VPN protocol that is known for its speed and compatibility. Hide.me supports IKEv2/IPSec over UDP and TCP.
Privacy Features
This section looks at the privacy features of Hide.me vs Hotspot Shield in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Hotspot Shield and Hide.me both provide solid privacy features. Both VPNs maintain a strict no-log policy, ensuring your online activities are not recorded. Hotspot Shield, however, stands out with its annual transparency reports and independent security audits, affirming its commitment to user privacy. While Hide.me also operates outside the "Five Eyes" jurisdiction, Hotspot Shield takes privacy further by supporting crypto payments, an option not provided by Hide.me. Therefore, in terms of privacy features, Hotspot Shield is the clear winner.
Hotspot Shield
- No logs policy: Hotspot Shield has a strict no-logs policy. This means that the company does not collect any data about your online activity, including your IP address, browsing history, or traffic.
- Kill switch: The kill switch is a feature that will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
- DNS leak protection: DNS leak protection prevents your DNS queries leaking to your ISP. This means that your ISP cannot track the websites that you visit.
- Malware protection: Hotspot Shield has a built-in malware protection feature that can help to protect your device malware infections.
- Secure DNS: Hotspot Shield uses its own secure DNS servers to prevent DNS leaks.
- Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
- Obfuscated servers: Hotspot Shield offers obfuscated servers that can be used to bypass VPN blocking in countries with strict internet censorship.
- No IP logs: Hotspot Shield does not log your IP address, which is the unique identifier for your device on the internet. This means that Hotspot Shield cannot track your online activity or see what websites you visit.
- No browsing history: Hotspot Shield does not log your browsing history, which is a record of the websites that you have visited. This means that Hotspot Shield cannot track your online activity or see what websites you have visited.
- No traffic logs: Hotspot Shield does not log your traffic data, which is a record of the data that you send and receive over the internet. This means that Hotspot Shield cannot see what websites you visit or what files you download.
- No DNS logs: Hotspot Shield does not log your DNS queries, which are the requests that your device makes to a DNS server to resolve domain names into IP addresses. This means that Hotspot Shield cannot see what websites you visit.
- No session logs: Hotspot Shield does not log your session logs, which are records of the times that you connect to and disconnect the VPN. This means that Hotspot Shield cannot track how long you are using the VPN.
Hide.me
- No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
- RAM-only servers: Hide.me's servers use RAM only, which means that your data is not stored on any physical hard drives. This makes it more difficult for anyone to access your data, even if they were to seize the servers.
- Kill switch: The kill switch is a feature that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.
- IP leak protection: IP leak protection helps to prevent your real IP address leaking, even if there is a problem with the VPN connection.
- Obfuscation: Obfuscation is a technique that hides the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Double VPN: Double VPN is a feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
- Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
- SmartGuard: SmartGuard is an ad blocker that is built into the Hide.me VPN client. This can help to protect you malware and tracking.
- No IP address logs: Hide.me does not log your IP address, which is the address that is used to identify your device on the internet. This means that Hide.me cannot see what websites you visit or what files you download.
- No traffic data logs: Hide.me does not log any information about your internet traffic, such as the websites you visit, the files you download, or the amount of data you use. This means that Hide.me cannot track your online activity.
- No browsing history logs: Hide.me does not log your browsing history, which is a record of the websites you have visited. This means that Hide.me cannot see what websites you have visited in the past.
- No DNS logs: Hide.me does not log your DNS queries, which are the requests that your device makes to translate domain names into IP addresses. This means that Hide.me cannot see what websites you are trying to visit.
- No payment logs: Hide.me does not store any information about your payment method, such as your credit card number or PayPal account. This means that Hide.me cannot track your financial transactions.
Speed Features
This section explores the speed features of Hotspot Shield and Hide.me when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Hotspot Shield boasts impressive speeds, often outperforming competitors in third-party speed tests. With an average download speed of 78 Mbps, it surpasses Hide.me's average of 45 Mbps. Upload speeds for Hotspot Shield also excel, with reports of up to 30 Mbps, compared to Hide.me's 20 Mbps. Hotspot Shield's servers also demonstrate superior speed, making it excellent for streaming and torrenting. Hide.me, despite offering decent speed for streaming sites, struggles with torrenting speed. Therefore, considering these factors, Hotspot Shield is the clear winner in terms of speed features.
Hotspot Shield
- 3,200+ VPN servers in 70+ countries: Hotspot Shield has a large network of VPN servers, which means that you can connect to a server that is close to your location for the best possible speeds.
- P2P-optimized servers: Hotspot Shield has dedicated P2P-optimized servers that are designed for file sharing. This is important for users who want to download or upload large files without any throttling.
- Streaming-optimized servers: Hotspot Shield has dedicated streaming-optimized servers that are designed for streaming video and audio content. This is important for users who want to watch their favorite movies and shows without any buffering.
- Obfuscated servers: Hotspot Shield has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries with strict internet censorship.
- Dedicated IP addresses: Hotspot Shield offers dedicated IP addresses for users who need a static IP address. This is important for users who want to use the VPN for gaming or for businesses that need a dedicated IP address for their website.
- Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
- Fast speeds: Hotspot Shield is known for its fast speeds. This is important for streaming videos, downloading files, and browsing the web without any lag or buffering.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can help to boost your speed since all your internet traffic doesn't go through a VPN tunnel.
- Servers in 80+ countries: Hotspot Shield has servers in over 80 countries, which means that you can connect to a server that is close to your location for the best possible speeds.
- Optimized for streaming: Hotspot Shield has optimized its servers for streaming, so you can watch your favorite movies and shows without any buffering.
- No speed caps: Hotspot Shield does not have any speed caps, so you can enjoy unlimited bandwidth and speeds.
Hide.me
- 2100+ servers: Hide.me has a large network of servers in 81 countries. This means that you should be able to find a server that is close to you and provides good speeds.
- Dedicated streaming servers: Hide.me has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and watch your favorite shows and movies even if they are geo-blocked in your country.
- P2P-friendly servers: Hide.me has P2P-friendly servers that are optimized for file sharing. This means that you can torrent files without any problems.
- Obfuscated servers: Hide.me has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Double VPN servers: Hide.me has double VPN servers that route your traffic through two VPN servers. This can help to improve your privacy and security.
- Split tunneling: Hide.me supports split tunneling, which allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some of your online activity but not for others.
- 2100+ servers: Hide.me has a large network of servers, which means that you should be able to find a server that is close to you and provides good speeds.
- 10 Gbps servers: Hide.me's servers are all equipped with 10 Gbps connections, which means that they can handle a lot of traffic without slowing down.
- WireGuard protocol: Hide.me supports the WireGuard protocol, which is a new VPN protocol that is known for its speed and security.
- Automatic server selection: Hide.me's automatic server selection feature will choose the fastest server for you based on your location and the website you are trying to visit.
- Speed test tool: Hide.me has a speed test tool that you can use to test the speed of the VPN connection before you connect.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Hotspot Shield versus Hide.me.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Hotspot Shield offers high-speed connections, perfect for streaming and torrenting, along with unblocking major streaming services like Netflix and Disney+. Hide.me also supports torrenting, but its free version has limitations. It unblocks Netflix, but struggles with other platforms. In terms of unblocking streaming services and torrenting, Hotspot Shield is the winner due to its speed, efficiency, and broader access to various streaming platforms.
Hotspot Shield
- Streaming-optimized servers: Hotspot Shield has dedicated streaming-optimized servers that are designed for streaming video and audio content. This is important for users who want to watch their favorite movies and shows without any buffering.
- Unblocks geo-restricted content: Hotspot Shield can help you unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies no matter where you are in the world.
- Fast speeds: Hotspot Shield is known for its fast speeds, which is important for streaming videos and audio without any lag or buffering.
- No bandwidth caps: Hotspot Shield does not have any bandwidth caps, so you can enjoy unlimited streaming without worrying about your data usage.
- Easy to use: Hotspot Shield is very easy to use, and the app is available for Windows, macOS, iOS, and Android devices.
- Supports P2P traffic: Hotspot Shield supports P2P traffic, which is the type of traffic used for file sharing. This means that you can use the VPN to download and upload torrents without any problems.
- Fast speeds: Hotspot Shield is known for its fast speeds, which is important for torrenting. This is because the VPN does not throttle P2P traffic, so you can get the most out of your bandwidth.
- No bandwidth caps: Hotspot Shield does not have any bandwidth caps, so you can torrent as much as you want without worrying about your data usage.
- Secure and private: Hotspot Shield uses strong encryption to protect your data, so you can be confident that your torrenting activity is secure and private.
- Easy to use: Hotspot Shield is very easy to use, and the app is available for Windows, macOS, iOS, and Android devices. This makes it a good option for users who are not familiar with VPNs or who do not want to spend a lot of time configuring their VPN settings.
Hide.me
- Dedicated streaming servers: Hide.me has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and watch your favorite shows and movies even if they are geo-blocked in your country.
- Fast speeds: Hide.me has fast speeds, which is important for streaming. You should be able to watch videos in HD without any buffering.
- No bandwidth limits: Hide.me has no bandwidth limits, so you can stream as much as you want.
- Easy to use: Hide.me is easy to use, even if you are not a tech-savvy person. You can simply connect to a streaming server and start watching your favorite shows and movies.
- P2P-friendly servers: Hide.me has P2P-friendly servers that are optimized for file sharing. This means that you can torrent files without any problems.
- No bandwidth limits: Hide.me has no bandwidth limits, so you can torrent as much as you want.
- Strong encryption: Hide.me uses strong encryption to protect your data while you are torrenting. This helps to keep your torrenting activity private.
- No logs policy: Hide.me does not log your torrenting activity. This means that your ISP or anyone else cannot see what files you are downloading or uploading.
- Kill switch: Hide.me has a kill switch that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.
Support Features
This section looks at what kind of customer support you can expect from Hide.me versus Hotspot Shield.
Winner is:
Hotspot Shield offers 24/7 live chat support and a comprehensive knowledge base, providing instant solutions to user issues. Hide.me, while still reliable, only provides email support and a FAQ section, which can lead to slower response times. Customer support is crucial in a VPN service for immediate resolution of connectivity or privacy issues. Therefore, with its round-the-clock live assistance, Hotspot Shield wins as it ensures a more immediate and efficient support experience for its users.
Hotspot Shield
- 24/7 live chat: Hotspot Shield offers 24/7 live chat support, which is available in English, Spanish, French, German, and Portuguese. This means that you can always get help a customer support representative, no matter what time it is.
- Email support: Hotspot Shield also offers email support, which is available in all languages. This is a good option if you do not want to wait in a live chat queue.
- Knowledge base: Hotspot Shield has a comprehensive knowledge base that covers a wide range of topics, such as how to install and use the VPN, troubleshooting tips, and frequently asked questions. This is a good option if you can find the answer to your question on your own.
- Social media support: Hotspot Shield also offers support on social media, such as Twitter and Facebook. This is a good option if you want to get help a customer support representative quickly.
Hide.me
- 24/7 live chat: Hide.me offers 24/7 live chat support. This means that you can get help a real person at any time of the day or night.
- Knowledge base: Hide.me has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or if you have a general question about VPNs.
- Email support: Hide.me also offers email support. This is a good option if you have a more complex issue that you need help with.
- Social media support: Hide.me is also active on social media. You can contact them on Twitter or Facebook if you have a question or need help.
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