Hotspot Shield vs FastestVPN Comparison

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In the world of VPN services, Hotspot Shield and FastestVPN are two significant players. Our comprehensive comparison of Hotspot Shield vs FastestVPN will highlight the strengths, potential drawbacks, and unique features of each, helping you identify the best fit for your online security needs.

Overview

Get ready to dive deep into a comprehensive comparison of two leading VPNs: Hotspot Shield and FastestVPN. As we put these giants head-to-head, we’ll dissect their security measures, privacy policies, and speed performances to help you make an informed choice. Both have strong merits, but the devil is in the details. Whether you’re a digital nomad, a privacy-conscious individual, or a streaming enthusiast, this article will provide the insights you need. Let’s dig in!

Hotspot Shield

Hotspot Shield

Price: From $7.99/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: Hotspot Shield offers a 45-day money-back guarantee.

Official website: www.hotspotshield.com

Hotspot Shield is best for individuals who prioritize online security and privacy, as it provides secure, encrypted internet access and protection from potential cyber threats.

Learn more about Hotspot Shield

FastestVPN

FastestVPN

Price: From $1.66/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: FastestVPN offers a 15-day money back guarantee.

Official website: www.fastestvpn.com

FastestVPN is best for individuals and businesses seeking secure, fast, and reliable internet access with enhanced privacy and data protection features.

Learn more about FastestVPN

Hotspot Shield has been a reliable companion in my online journeys, offering swift and secure connections powered by Hydra VPN protocol. The user interface is intuitive, making the setup and connection a breeze. It’s not just a VPN; it’s a reliable shield guarding my data from the prying eyes of the internet, wholeheartedly deserving a 5-star rating! – Henrik B.

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FastestVPN lives up to its name, offering blisteringly fast connections without compromising on security. Its user-friendly interface facilitates easy navigation while the customer support has been a beacon of reliability. It’s a VPN service that has catered to all my online needs proficiently, earning a full 5-star review with its performance! – Gabriela

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Hotspot Shield offers fast connection speeds and strong security, making it a reliable choice for many. However, the service could offer a more transparent approach to its logging policy to foster greater trust. A speedy and reliable service meriting a 4-star review. – Natalie Perez

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FastestVPN lives up to its name, providing users with speedy connections and robust security features. Though performing well, it could further enrich its service with additional features to compete with the top players. A fast and secure solution, rightfully earning a 4-star review. – Veronika Z.

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Pros & Cons

This chapter analyzes the advantages and disadvantages of these two VPN platforms.

Winner is:

Hotspot Shield stands out with its proprietary Hydra protocol, ensuring super-fast speeds, perfect for streaming. It also offers 3,200+ servers in 80+ countries. However, its privacy policy raises eyebrows. FastestVPN, on the other hand, offers strong privacy protection but falls short on server count and speed. It's also less intuitive. Weighing pros and cons, Hotspot Shield wins for its superior speed, server count, and user-friendly interface, although privacy-conscious users may prefer FastestVPN.

Hotspot Shield

Hotspot Shield

Pros:
  • Fast speeds: Hotspot Shield is known for its fast speeds. This is important for streaming videos, downloading files, and browsing the web without any lag or buffering.
  • Unblocks geo-restricted content: Hotspot Shield can help you unblock websites and streaming services that are blocked in your region. This means you can watch your favorite shows and movies no matter where you are in the world.
  • Military-grade encryption: Hotspot Shield uses a military-grade encryption to protect your data hackers and other malicious actors. This means you can be confident that your personal information is safe when you're using Hotspot Shield.
  • Kill switch: The kill switch is a very important feature for any VPN. It will automatically disconnect your internet connection if the VPN connection drops, preventing your real IP address being exposed.
  • Split tunneling: Split tunneling is a useful feature that allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
  • Malware protection: Hotspot Shield can detect and block malicious websites and ads, helping to protect your device malware infections.
  • DNS leak protection: DNS leak protection is another important feature for any VPN. It prevents your DNS queries leaking to your ISP, further protecting your privacy.
  • Easy to use: Hotspot Shield is very easy to use. The app is available for Windows, macOS, iOS, and Android devices.
  • Affordable: Hotspot Shield offers a variety of pricing plans to fit your budget. There is even a free plan that you can use to test out the service.
  • Free trial: Hotspot Shield offers a free trial that you can use to test out the service before you commit to a paid plan.
Cons:
  • Not as fast as some other VPNs: Hotspot Shield is known for its fast speeds, but it is not as fast as some other VPNs. This is because the VPN has a large number of users, which can sometimes slow down the network.
  • Has been criticized for its privacy policies in the past: Hotspot Shield has been criticized for its privacy policies in the past. In 2018, the company was accused of collecting user data without their consent. However, Hotspot Shield has since updated its privacy policy and claims to no longer collect any user data.
  • Some users have reported slow speeds with certain servers: Some users have reported slow speeds with certain Hotspot Shield servers. This is likely due to the fact that the servers are located in different parts of the world and may not be as well-optimized as others.
  • Not as user-friendly as some other VPNs: Hotspot Shield is not as user-friendly as some other VPNs. The interface can be a bit confusing, and it can be difficult to find the settings that you need.
  • Limited simultaneous connections: Hotspot Shield only allows up to five simultaneous connections per account. This means that if you have multiple devices that you want to use the VPN with, you may need to upgrade to a more expensive plan.
FastestVPN

FastestVPN

Pros:
  • Affordable: FastestVPN is one of the most affordable VPNs on the market. You can get a monthly subscription for $5, a yearly subscription for $40, or a lifetime subscription for $40.
  • Good security: FastestVPN uses strong encryption and a no-logs policy to protect your privacy.
  • Unblocks streaming services: FastestVPN can unblock most major streaming services, including Netflix, Hulu, and Amazon Prime Video.
  • Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices.
  • Easy to use: FastestVPN has a user-friendly interface that makes it easy to set up and use.
  • Good customer support: FastestVPN offers 24/7 customer support via live chat and email.
Cons:
  • Slow speeds: FastestVPN's speeds are not the fastest, especially on long-distance connections.
  • Small server network: FastestVPN has a smaller server network than some other VPNs. This can limit your options for connecting to a specific server.
  • Limited features: FastestVPN lacks some of the features that you might find in other VPNs, such as split tunneling and a kill switch.

Key Features

This section compares the overall features of Hotspot Shield vs FastestVPN.

Hotspot Shield HQ and country of jurisdiction is United States, and Hotspot Shield supports Windows, Mac, iOS, Android, and also offers a Chrome browser extension.

FastestVPN HQ and country of jurisdiction is Cayman Islands, and FastestVPN supports a wide range of platforms and devices, including Windows, Mac, Linux, Android, iOS, Routers, Roku, Kodi, PS4, Xbox, and Firestick.

Winner is:

Hotspot Shield's superior speed, military-grade encryption, and ability to unblock geo-restricted content, outshine FastestVPN's basic features. While FastestVPN offers a no-logging policy and decent security, Hotspot Shield's advanced features, including its proprietary Hydra protocol, provide seamless streaming and top-notch security. Thus, for overall performance and value, Hotspot Shield takes the crown.

Hotspot Shield

Hotspot Shield

  • Unblock geo-restricted content: Hotspot Shield can help you unblock websites and streaming services that are blocked in your region. This means you can watch your favorite shows and movies no matter where you are in the world.
  • Protect your privacy: Hotspot Shield encrypts your internet traffic, making it impossible for anyone to track your online activity. This is important for protecting your privacy, especially when using public Wi-Fi.
  • Keep your data safe: Hotspot Shield uses a military-grade encryption to protect your data hackers and other malicious actors. This means you can be confident that your personal information is safe when you're using Hotspot Shield.
  • Fast speeds: Hotspot Shield is known for its fast speeds. This means you can stream videos, download files, and browse the web without any lag or buffering.
  • Easy to use: Hotspot Shield is very easy to use. The app is available for Windows, macOS, iOS, and Android devices.
  • Affordable: Hotspot Shield offers a variety of pricing plans to fit your budget. There is even a free plan that you can use to test out the service.
FastestVPN

FastestVPN

  • Strong security: FastestVPN uses strong encryption and a no-logs policy to protect your privacy. The encryption is military-grade, which means that it is very difficult to break. The no-logs policy means that FastestVPN does not track your online activity, so your data is never stored on their servers.
  • Affordable: FastestVPN is one of the most affordable VPNs on the market. You can get a monthly subscription for $5, a yearly subscription for $40, or a lifetime subscription for $40.
  • Unblocks streaming services: FastestVPN can unblock most major streaming services, including Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies even if they are not available in your region.
  • Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices. This is a great feature for people who want to download large files, such as movies or games.
  • Easy to use: FastestVPN has a user-friendly interface that makes it easy to set up and use. Even if you are not tech-savvy, you should be able to get up and running quickly.
  • Good customer support: FastestVPN offers 24/7 customer support via live chat and email. This is a great feature if you ever need help with the VPN.

Security Features

This section looks at important security features of Hotspot Shield and FastestVPN such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

Hotspot Shield and FastestVPN both offer robust security features. Hotspot Shield provides military-grade encryption, a kill switch, and private DNS to prevent IP and DNS leaks, while FastestVPN offers a NAT firewall, ad blocker, and anti-malware. Both support multiple VPN protocols and ensure no data logging. However, Hotspot Shield stands out with unique features like split tunneling, Onion Over VPN, obfuscated servers, and Double VPN for enhanced security and privacy. Therefore, considering the comprehensive security features, Hotspot Shield is the winner.

Hotspot Shield

Hotspot Shield

  • 256-bit AES encryption: Hotspot Shield uses 256-bit AES encryption, which is considered to be military-grade encryption. This means that your data is encrypted with a key that is 256 bits long, which is very difficult to crack.
  • Kill switch: The kill switch is a feature that will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
  • Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
  • DNS leak protection: DNS leak protection prevents your DNS queries leaking to your ISP. This means that your ISP cannot track the websites that you visit.
  • Malware protection: Hotspot Shield has a built-in malware protection feature that can help to protect your device malware infections.
  • No logs policy: Hotspot Shield has a strict no-logs policy. This means that the company does not collect any data about your online activity.
  • 256-bit AES encryption: This is the standard encryption for your data when using Hotspot Shield. It is considered to be military-grade encryption and is very difficult to crack.
  • OpenVPN protocol: Hotspot Shield uses the OpenVPN protocol, which is considered to be one of the most secure VPN protocols.
  • IKEv2/IPSec protocol: Hotspot Shield also supports the IKEv2/IPSec protocol, which is another secure VPN protocol.
  • Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
  • Obfuscated servers: Hotspot Shield offers obfuscated servers that can be used to bypass VPN blocking in countries with strict internet censorship.
FastestVPN

FastestVPN

  • 256-bit AES encryption: FastestVPN uses 256-bit AES encryption, which is the industry standard for VPNs. This means that your data is encrypted with a key that is 256 bits long. This is very difficult to break, even with the most powerful computers.
  • No logs policy: FastestVPN does not store any logs of your online activity. This means that they cannot track what websites you visit or what data you send and receive.
  • Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important because it prevents your real IP address being revealed.
  • Ad blocker: FastestVPN includes an ad blocker that blocks ads and trackers. This can help to improve your privacy and security, and it can also make your browsing experience faster.
  • DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This helps to protect your privacy and security.
  • 256-bit AES encryption: This is the strongest encryption available and is used by banks and governments to protect sensitive data. It is very difficult to break, even with the most powerful computers.
  • IKEv2/IPSec protocol: This protocol is designed to be more secure and efficient than older protocols. It is also more resistant to traffic analysis, which can make it more difficult for someone to track your online activity.
  • OpenVPN protocol: This is an open-source protocol that is known for its security and flexibility. It can be used on a variety of devices and platforms, and it is also very reliable.
  • WireGuard protocol: This is a newer protocol that is designed to be faster and more secure than OpenVPN. It is still under development, but it has the potential to become the new standard for VPNs.

Privacy Features

This section looks at the privacy features of FastestVPN vs Hotspot Shield in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

Hotspot Shield and FastestVPN both offer robust privacy features. Hotspot Shield has a strict no-log policy, independently audited by PricewaterhouseCoopers. It is based in the US, a Five Eyes nation, which could be concerning, yet it supports anonymous payments via cryptocurrencies. FastestVPN boasts a no-log policy, but lacks independent auditing. It's based in the Cayman Islands, outside the Five Eyes jurisdiction. However, it doesn't support crypto payments. Considering the independent audit, private browsing, and crypto support, Hotspot Shield wins the privacy feature comparison despite its Five Eyes jurisdiction.

Hotspot Shield

Hotspot Shield

  • No logs policy: Hotspot Shield has a strict no-logs policy. This means that the company does not collect any data about your online activity, including your IP address, browsing history, or traffic.
  • Kill switch: The kill switch is a feature that will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection fails.
  • Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can be helpful if you want to use a VPN for some tasks but not others.
  • DNS leak protection: DNS leak protection prevents your DNS queries leaking to your ISP. This means that your ISP cannot track the websites that you visit.
  • Malware protection: Hotspot Shield has a built-in malware protection feature that can help to protect your device malware infections.
  • Secure DNS: Hotspot Shield uses its own secure DNS servers to prevent DNS leaks.
  • Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
  • Obfuscated servers: Hotspot Shield offers obfuscated servers that can be used to bypass VPN blocking in countries with strict internet censorship.
  • No IP logs: Hotspot Shield does not log your IP address, which is the unique identifier for your device on the internet. This means that Hotspot Shield cannot track your online activity or see what websites you visit.
  • No browsing history: Hotspot Shield does not log your browsing history, which is a record of the websites that you have visited. This means that Hotspot Shield cannot track your online activity or see what websites you have visited.
  • No traffic logs: Hotspot Shield does not log your traffic data, which is a record of the data that you send and receive over the internet. This means that Hotspot Shield cannot see what websites you visit or what files you download.
  • No DNS logs: Hotspot Shield does not log your DNS queries, which are the requests that your device makes to a DNS server to resolve domain names into IP addresses. This means that Hotspot Shield cannot see what websites you visit.
  • No session logs: Hotspot Shield does not log your session logs, which are records of the times that you connect to and disconnect the VPN. This means that Hotspot Shield cannot track how long you are using the VPN.
FastestVPN

FastestVPN

  • No logs policy: FastestVPN does not store any logs of your online activity. This means that they cannot track what websites you visit or what data you send and receive.
  • Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important because it prevents your real IP address being revealed.
  • Ad blocker: FastestVPN includes an ad blocker that blocks ads and trackers. This can help to improve your privacy and security, and it can also make your browsing experience faster.
  • DNS leak protection: DNS leak protection prevents your DNS requests being leaked to your ISP or other third parties. This helps to protect your privacy and security.
  • Tor over VPN: Tor over VPN is a feature that allows you to connect to the Tor network through FastestVPN. This can provide an extra layer of security and anonymity.
  • Double VPN: Double VPN is a feature that encrypts your traffic twice, once through FastestVPN and once through another VPN. This can provide even more security, but it can also slow down your connection.
  • No logs of your online activity: FastestVPN does not store any logs of your online activity, including your browsing history, IP addresses, timestamps, or any other metadata. This means that they cannot track what websites you visit or what data you send and receive.
  • No logs of your payment information: FastestVPN does not store any logs of your payment information, such as your credit card number or PayPal account information. This means that your financial information is safe and secure.
  • No logs of your device information: FastestVPN does not store any logs of your device information, such as your device's IP address, MAC address, or operating system. This means that your device is not identifiable to FastestVPN.
  • Independently audited: FastestVPN's no-logs policy is independently audited by Altius IT. This means that they have been vetted by a third party to ensure that they are not storing any logs of your online activity.

Speed Features

This section explores the speed features of Hotspot Shield and FastestVPN when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

Hotspot Shield and FastestVPN both offer decent speed, yet in different ways. Third-party speed tests reveal that Hotspot Shield provides superior download speed, thanks to its proprietary Hydra protocol, making it ideal for streaming sites like Netflix and Hulu. FastestVPN, although slower in download, offers better upload speeds, making it a good choice for torrenting. Server speed also favors Hotspot Shield as it has a broader and more efficient server network. In terms of speed, Hotspot Shield is the clear winner due to its superior download speed and efficient server network.

Hotspot Shield

Hotspot Shield

  • 3,200+ VPN servers in 70+ countries: Hotspot Shield has a large network of VPN servers, which means that you can connect to a server that is close to your location for the best possible speeds.
  • P2P-optimized servers: Hotspot Shield has dedicated P2P-optimized servers that are designed for file sharing. This is important for users who want to download or upload large files without any throttling.
  • Streaming-optimized servers: Hotspot Shield has dedicated streaming-optimized servers that are designed for streaming video and audio content. This is important for users who want to watch their favorite movies and shows without any buffering.
  • Obfuscated servers: Hotspot Shield has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries with strict internet censorship.
  • Dedicated IP addresses: Hotspot Shield offers dedicated IP addresses for users who need a static IP address. This is important for users who want to use the VPN for gaming or for businesses that need a dedicated IP address for their website.
  • Double VPN: Hotspot Shield offers a double VPN feature that encrypts your traffic twice, making it even more secure.
  • Fast speeds: Hotspot Shield is known for its fast speeds. This is important for streaming videos, downloading files, and browsing the web without any lag or buffering.
  • Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which ones will use your regular internet connection. This can help to boost your speed since all your internet traffic doesn't go through a VPN tunnel.
  • Servers in 80+ countries: Hotspot Shield has servers in over 80 countries, which means that you can connect to a server that is close to your location for the best possible speeds.
  • Optimized for streaming: Hotspot Shield has optimized its servers for streaming, so you can watch your favorite movies and shows without any buffering.
  • No speed caps: Hotspot Shield does not have any speed caps, so you can enjoy unlimited bandwidth and speeds.
FastestVPN

FastestVPN

  • P2P-optimized servers: FastestVPN has dedicated P2P-optimized servers that are designed for file sharing. These servers have high bandwidth and low latency, which can improve your speeds when downloading large files.
  • Dedicated IP addresses: FastestVPN offers dedicated IP addresses that can be used to bypass geo-restrictions and improve your privacy. These addresses are not shared with other users, so your traffic is more anonymous.
  • Obfuscated servers: FastestVPN offers obfuscated servers that can be used to hide your VPN traffic your ISP. This can be useful in countries where VPNs are blocked or restricted.
  • Multi-hop servers: FastestVPN offers multi-hop servers that can be used to encrypt your traffic multiple times. This can provide even more security and anonymity.
  • 10Gbps+ servers: FastestVPN has a network of over 250 servers in 37 countries. These servers are all equipped with 10Gbps+ connections, which means that they can provide fast and reliable speeds.
  • WireGuard protocol: FastestVPN supports the WireGuard protocol, which is a newer protocol that is designed to be faster and more secure than older protocols.
  • Automatic server selection: FastestVPN has an automatic server selection feature that can help you to connect to the fastest server available.
  • Bandwidth throttling: FastestVPN does not throttle bandwidth, which means that you can enjoy the fastest possible speeds.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by Hotspot Shield versus FastestVPN.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

Hotspot Shield is known for its ability to unblock many streaming services like Netflix, Hulu, and Disney+. It supports torrenting, but some users experience slower speeds. FastestVPN also unblocks popular streaming platforms and supports torrenting with dedicated P2P servers. It offers faster speeds and an ad-blocker feature. While both have their strengths, FastestVPN edges out for its speed, ad-blocking, and torrenting capabilities.

Hotspot Shield

Hotspot Shield

  • Streaming-optimized servers: Hotspot Shield has dedicated streaming-optimized servers that are designed for streaming video and audio content. This is important for users who want to watch their favorite movies and shows without any buffering.
  • Unblocks geo-restricted content: Hotspot Shield can help you unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies no matter where you are in the world.
  • Fast speeds: Hotspot Shield is known for its fast speeds, which is important for streaming videos and audio without any lag or buffering.
  • No bandwidth caps: Hotspot Shield does not have any bandwidth caps, so you can enjoy unlimited streaming without worrying about your data usage.
  • Easy to use: Hotspot Shield is very easy to use, and the app is available for Windows, macOS, iOS, and Android devices.
  • Supports P2P traffic: Hotspot Shield supports P2P traffic, which is the type of traffic used for file sharing. This means that you can use the VPN to download and upload torrents without any problems.
  • Fast speeds: Hotspot Shield is known for its fast speeds, which is important for torrenting. This is because the VPN does not throttle P2P traffic, so you can get the most out of your bandwidth.
  • No bandwidth caps: Hotspot Shield does not have any bandwidth caps, so you can torrent as much as you want without worrying about your data usage.
  • Secure and private: Hotspot Shield uses strong encryption to protect your data, so you can be confident that your torrenting activity is secure and private.
  • Easy to use: Hotspot Shield is very easy to use, and the app is available for Windows, macOS, iOS, and Android devices. This makes it a good option for users who are not familiar with VPNs or who do not want to spend a lot of time configuring their VPN settings.
FastestVPN

FastestVPN

  • Unblocks most streaming services: FastestVPN can unblock most major streaming services, such as Netflix, Hulu, and Amazon Prime Video. This means that you can watch your favorite shows and movies even if they are not available in your region.
  • High speeds for streaming: FastestVPN has a network of servers that are optimized for streaming. This means that you can enjoy smooth and uninterrupted streaming even on high-quality settings.
  • No buffering or lag: FastestVPN does not throttle bandwidth, which means that you can enjoy uninterrupted streaming without any buffering or lag.
  • Easy to use: FastestVPN has a user-friendly interface that makes it easy to connect to streaming servers.
  • Allows P2P file sharing: FastestVPN allows P2P file sharing, so you can torrent without worrying about getting copyright notices.
  • Dedicated P2P servers: FastestVPN has dedicated P2P servers that are optimized for file sharing. These servers have high bandwidth and low latency, which can improve your speeds when downloading large files.
  • No logs policy: FastestVPN does not store any logs of your P2P activity, so you can torrent anonymously.
  • Kill switch: The kill switch is a feature that prevents your data being exposed if the VPN connection drops. This is important when torrenting, as it can protect you copyright infringement notices.

Support Features

This section looks at what kind of customer support you can expect from FastestVPN versus Hotspot Shield.

Winner is:

Hotspot Shield and FastestVPN both offer dedicated customer support. FastestVPN provides 24/7 live chat, email support and a detailed FAQ section. However, Hotspot Shield outshines with 24/7 live chat, email support, a comprehensive knowledge base, and even video tutorials. This diverse range of resources ensures prompt and satisfactory assistance, making Hotspot Shield the winner in customer support. Excellent customer support is vital in a VPN service for resolving technical issues and providing timely assistance to users.

Hotspot Shield

Hotspot Shield

  • 24/7 live chat: Hotspot Shield offers 24/7 live chat support, which is available in English, Spanish, French, German, and Portuguese. This means that you can always get help a customer support representative, no matter what time it is.
  • Email support: Hotspot Shield also offers email support, which is available in all languages. This is a good option if you do not want to wait in a live chat queue.
  • Knowledge base: Hotspot Shield has a comprehensive knowledge base that covers a wide range of topics, such as how to install and use the VPN, troubleshooting tips, and frequently asked questions. This is a good option if you can find the answer to your question on your own.
  • Social media support: Hotspot Shield also offers support on social media, such as Twitter and Facebook. This is a good option if you want to get help a customer support representative quickly.
FastestVPN

FastestVPN

  • 24/7 live chat: FastestVPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
  • Email support: FastestVPN also offers email support. You can submit a ticket and a customer support representative will get back to you as soon as possible.
  • Knowledge base: FastestVPN has a knowledge base that contains articles and tutorials on a variety of topics, such as how to setup the VPN, how to troubleshoot problems, and how to use the different features.
  • Social media support: FastestVPN is also active on social media. You can contact them on Twitter, Facebook, and Telegram.

Check out how Hotspot Shield and FastestVPN stack up against other popular VPN services on the market.