In the world of virtual private networks (VPNs), the competition between ExpressVPN and PureVPN is fierce. Each boasts unique features and strengths, making the choice between ExpressVPN vs PureVPN a daunting task. In this article, we’ll dissect their offerings, compare their capabilities, and help you decide which VPN best meets your needs.
Overview
Dive into this in-depth comparison between ExpressVPN and PureVPN, two major players in the VPN arena. We’ll dissect their security protocols, assess their commitment to user privacy, and test their speed capabilities. Whether you’re a privacy-conscious user or a speed demon, this comprehensive analysis will help you make an informed decision. Get ready to discover which VPN comes out on top for robust security, steadfast privacy, and lightning-fast connections.
ExpressVPN
Price: From $6.67/month
Trustpilot Rating: 4.7 out of 5 stars
Refund Policy: ExpressVPN offers a 30-day money-back guarantee.
Official website: www.expressvpn.com
ExpressVPN is best for internet users who value online privacy and seek a fast, secure, and easy-to-use VPN solution.
PureVPN
Price: From $2.29/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: PureVPN offers a 31-day money-back guarantee.
Official website: www.purevpn.com
PureVPN is best for individuals and businesses who want secure, reliable, and fast internet connections for browsing, streaming, or accessing geo-restricted content.
ExpressVPN stands as a beacon of excellence in the VPN market, boasting a vast server network that guarantees high-speed connections globally. Their commitment to user privacy is unrivaled, offering powerful encryption and a proven no-logs policy. The user-friendly app is a gateway to a secure and unrestricted internet experience. From seamless streaming to safe browsing, it has stood tall fulfilling all my needs. Without a doubt, ExpressVPN commands a well-deserved 5-star rating! – Emily Johnson
PureVPN has been a consistent performer in ensuring a secure and seamless online experience. Their massive network of servers globally ensures I always have a fast and reliable connection. The added security layers, like the Ozone feature, offer a reassured sense of privacy while browsing or streaming. It’s the epitome of what a VPN service should be, commanding a well-earned 5-star rating. – Alessandro Rossi
ExpressVPN promises and delivers high-speed connections coupled with robust security features. The user interface is intuitive, making it a breeze to connect to the best available server. However, the service comes at a premium price point, which might deter potential users. Overall, a premium service deserving a 4-star rating. – Amelia
PureVPN offers a substantial range of features paired with a considerable network of servers globally. While the service generally offers impressive speed and security, the user interface could see some improvements to enhance usability. It rightfully secures a 4-star rating. – Mason
Pros & Cons
This chapter scrutinizes the strengths and weaknesses of these two VPN platforms.
Winner is:
ExpressVPN stands out for its stellar security, robust privacy policies, and exceptional speed. While PureVPN offers more servers and countries, its speed and security aren't as reliable. ExpressVPN's no-logs policy is independently audited, giving more assurance of privacy, unlike PureVPN. Streaming is smoother with ExpressVPN, which consistently unblocks Netflix and other sites. Despite being pricier, the superior features and reliability of ExpressVPN make it a clear winner in this comparison.
ExpressVPN
Pros:
- Speed: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
- Security: ExpressVPN uses strong security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Server network: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
- Devices and operating systems: ExpressVPN supports a wide range of devices and operating systems. You can use it on your computer, smartphone, tablet, or router.
- Ease of use: ExpressVPN is very easy to use. The interface is simple and straightforward, and there are plenty of guides and tutorials available if you need help.
- No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored.
- Money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
Cons:
- Can be expensive: ExpressVPN is more expensive than some other VPNs. However, it offers a number of features that are not available with other VPNs, such as its large network of servers and its strong security features.
- Some users have reported occasional connection issues: Some users have reported occasional connection issues with ExpressVPN. However, these issues are usually resolved quickly. If you are experiencing connection issues, you can contact ExpressVPN's customer support for help.
- Not as many features as some other VPNs: ExpressVPN does not offer as many features as some other VPNs, such as split tunneling and port forwarding. However, it still offers a good range of features, including 256-bit encryption, a kill switch, and DNS leak protection.
PureVPN
Pros:
- Strong encryption: PureVPN uses AES-256 encryption to protect your data, which is considered to be the gold standard in security.
- No logs policy: PureVPN claims to have a strict no-logs policy, which means that it does not collect any data about your online activity.
- Large server network: PureVPN has a large server network with over 6,500 servers in over 90 countries. This gives you a lot of options to choose when connecting to a VPN server.
- Unblocks streaming services: PureVPN can unblock streaming services like Netflix, Hulu, and BBC iPlayer. This is great if you want to watch your favorite shows and movies anywhere in the world.
- Supports torrenting: PureVPN supports torrenting on all of its servers. This means that you can download and upload files without worrying about being tracked or monitored.
- Easy to use: PureVPN has a user-friendly interface that makes it easy to set up and use.
Cons:
- Speeds can be inconsistent: In some cases, PureVPN's speeds can be inconsistent. This can be a problem if you are streaming or downloading large files.
- DNS leaks have been reported: There have been reports of DNS leaks with PureVPN. This means that your real IP address could be exposed if you are not using the kill switch feature.
- Customer support can be slow: Customer support with PureVPN can be slow to respond. This can be frustrating if you have a problem that you need help with.
Key Features
This section compares the overall features of ExpressVPN vs PureVPN.
ExpressVPN HQ and country of jurisdiction is British Virgin Islands, and ExpressVPN supports Windows, Mac, Linux, Android, iOS, routers, and certain smart TVs and gaming consoles.
PureVPN HQ and country of jurisdiction is Hong Kong, and PureVPN supports a wide range of platforms and devices including Windows, Mac, Linux, Android, iOS, routers, smart TVs, and other devices such as Amazon FireStick and gaming consoles.
Winner is:
ExpressVPN and PureVPN both offer strong security features, but ExpressVPN stands out with its faster speeds, larger server network, and proven no-logs policy. While PureVPN is more affordable, ExpressVPN's superior user experience, advanced features, and impeccable privacy record give it the edge. Overall, for a seamless, secure, and private online experience, I would recommend ExpressVPN as the winning choice.
ExpressVPN
- Fast speeds: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
- Strong security: ExpressVPN uses strong security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Large server network: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
- No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored.
- Easy to use: ExpressVPN is very easy to use. The interface is simple and straightforward, and there are plenty of guides and tutorials available if you need help.
- 30-day money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
PureVPN
- Strong encryption: PureVPN uses AES-256 encryption to protect your data, which is considered to be the gold standard in security.
- No logs policy: PureVPN claims to have a strict no-logs policy, which means that it does not collect any data about your online activity.
- Large server network: PureVPN has a large server network with over 6,500 servers in over 90 countries. This gives you a lot of options to choose when connecting to a VPN server.
- Unblocks streaming services: PureVPN can unblock streaming services like Netflix, Hulu, and BBC iPlayer. This is great if you want to watch your favorite shows and movies anywhere in the world.
- Supports torrenting: PureVPN supports torrenting on all of its servers. This means that you can download and upload files without worrying about being tracked or monitored.
- Double VPN: PureVPN's Double VPN feature encrypts your traffic twice, making it even more secure.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: PureVPN's split tunneling feature allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
- Ad blocker: PureVPN's ad blocker blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- Secure WiFi: PureVPN's Secure WiFi feature helps to protect your privacy when you connect to public WiFi networks.
Security Features
This section looks at important security features of ExpressVPN and PureVPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
ExpressVPN and PureVPN both offer robust security features but with some differences. ExpressVPN provides a variety of VPN protocols, including OpenVPN, IKEv2, and L2TP/IPSec, while PureVPN supports these and also PPTP and SSTP. Both VPNs have kill switch and split tunnelling features. ExpressVPN has a stricter no-logging policy, and it's also ahead with its proprietary TrustedServer technology ensuring data isn't written to a hard drive, enhancing security and privacy. However, PureVPN provides ad blocking, which ExpressVPN lacks. Neither offers Onion over VPN, Obfuscated servers, or Double VPN. Based on overall security features, ExpressVPN is the winner.
ExpressVPN
- 256-bit encryption: ExpressVPN uses 256-bit encryption, which is the same encryption standard used by the US government and security experts worldwide. This means that your data is scrambled into an unreadable form that cannot be decrypted by anyone without the key.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your data being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your DNS requests leaking outside of the VPN tunnel. This helps to protect your privacy by preventing your ISP or other third parties seeing the websites you visit.
- No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored. This helps to protect your privacy by making it impossible for ExpressVPN to track your online activity.
- TrustedServer technology: ExpressVPN's TrustedServer technology uses RAM-only servers that are wiped clean every time they are rebooted. This helps to protect your privacy by making it impossible for any data to be stored on the servers.
- Bulletproof Encryption: ExpressVPN uses the Lightway protocol, which is a new and secure VPN protocol that is designed to be faster and more secure than older protocols.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Lightway protocol: ExpressVPN uses the Lightway protocol, which is a new and secure VPN protocol that is designed to be faster and more secure than older protocols.
- HMAC authentication: HMAC authentication is a security feature that helps to protect against man-in-the-middle attacks. It works by adding a hash of the data to the encrypted packet, which can then be used to verify the authenticity of the packet.
- Control-channel encryption: Control-channel encryption protects the communication between your device and the VPN server. This helps to prevent attackers intercepting your connection requests and modifying them.
- Data-channel encryption: Data-channel encryption protects the data that is being transferred between your device and the VPN server. This helps to prevent attackers eavesdropping on your traffic.
- 256-bit encryption: ExpressVPN uses 256-bit encryption, which is the same encryption standard used by the US government and security experts worldwide. This means that your data is scrambled into an unreadable form that cannot be decrypted by anyone without the key.
PureVPN
- AES-256 encryption: PureVPN uses AES-256 encryption to protect your data, which is considered to be the gold standard in security. This means that your data is scrambled into gibberish that cannot be read by anyone without the encryption key.
- No logs policy: PureVPN claims to have a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your browsing history, traffic data, and even the websites you visit cannot be tracked by PureVPN or anyone else.
- Double VPN: PureVPN's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: PureVPN's split tunneling feature allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some things, but not for others.
- Ad blocker: PureVPN's ad blocker blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- Secure WiFi: PureVPN's Secure WiFi feature helps to protect your privacy when you connect to public WiFi networks. This is done by encrypting your traffic and preventing others snooping on it.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: PureVPN's DNS leak protection feature prevents your DNS requests being leaked to your ISP or other third parties.
- IPv6 leak protection: PureVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- AES-256 encryption: PureVPN uses AES-256 encryption, which is considered to be the gold standard in security. This means that your data is scrambled into gibberish that cannot be read by anyone without the encryption key.
- Double VPN: PureVPN's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- OpenVPN: PureVPN supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols.
- WireGuard: PureVPN also supports the WireGuard protocol, which is a newer and more efficient VPN protocol.
Privacy Features
This section looks at the privacy features of PureVPN vs ExpressVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
ExpressVPN and PureVPN both offer robust privacy features. ExpressVPN, based in the British Virgin Islands, has a strict no-log policy, independently audited, supports crypto payments, and is outside the jurisdiction of Five Eyes. PureVPN, headquartered in Hong Kong, also has a no-logs policy, but lacks independent auditing. It accepts crypto, but falls under some data jurisdiction concerns due to Hong Kong's recent political environment. Considering all factors, ExpressVPN stands out as the winner due to its superior security measures and independence from Five Eyes jurisdiction.
ExpressVPN
- No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored. This helps to protect your privacy by making it impossible for ExpressVPN to track your online activity.
- TrustedServer technology: ExpressVPN's TrustedServer technology uses RAM-only servers that are wiped clean every time they are rebooted. This helps to protect your privacy by making it impossible for any data to be stored on the servers.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your data being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your DNS requests leaking outside of the VPN tunnel. This helps to protect your privacy by preventing your ISP or other third parties seeing the websites you visit.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, once through ExpressVPN's servers and then again through a second VPN server. This provides an extra layer of security and privacy.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Obfuscated servers: Obfuscated servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- Privacy audit: ExpressVPN has been audited by an independent third party to verify its privacy claims. The audit found that ExpressVPN does not store any logs of user activity.
- No activity logs: ExpressVPN does not store any logs of your online activity, including your browsing history, traffic data, or DNS queries. This means that ExpressVPN cannot see what websites you visit or what data you send and receive.
- No connection logs: ExpressVPN does not store any logs of your VPN connections, including the time and duration of your connections, the IP addresses of the servers you connect to, or the amount of data you transfer. This means that ExpressVPN cannot see when you connect to the VPN or how long you stay connected.
- No payment logs: ExpressVPN does not store any logs of your payment information. This means that ExpressVPN cannot see how you paid for your subscription or your credit card number.
PureVPN
- No logs policy: PureVPN claims to have a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your browsing history, traffic data, and even the websites you visit cannot be tracked by PureVPN or anyone else.
- Private DNS: PureVPN uses private DNS servers to prevent your DNS requests being intercepted by third parties.
- Tor over VPN: PureVPN allows you to connect to the Tor network through its VPN servers. This can help to further protect your privacy and anonymity.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: PureVPN's split tunneling feature allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some things, but not for others.
- Ad blocker: PureVPN's ad blocker blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- Secure WiFi: PureVPN's Secure WiFi feature helps to protect your privacy when you connect to public WiFi networks. This is done by encrypting your traffic and preventing others snooping on it.
- No connection logs: PureVPN does not keep any records of your connection logs, which means that they do not store information about the websites you visit, the amount of data you transfer, or the time and duration of your VPN sessions.
- No traffic logs: PureVPN does not keep any traffic logs, which means that they do not store information about the content of your online activity.
- No IP logs: PureVPN does not keep any IP logs, which means that they do not store information about your real IP address.
- No DNS logs: PureVPN does not keep any DNS logs, which means that they do not store information about the websites you visit.
- No payment logs: PureVPN does not keep any payment logs, which means that they do not store information about your payment methods.
Speed Features
This section explores the speed features of ExpressVPN and PureVPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
ExpressVPN consistently outperforms PureVPN in third-party speed tests due to its superior server infrastructure and technology. While both services offer acceptable download and upload speeds, ExpressVPN delivers a smoother, less interrupted streaming and torrenting experience. PureVPN's server speed can be inconsistent and fluctuates more in comparison. ExpressVPN also provides faster and more stable access to streaming sites like Netflix and BBC iPlayer. Overall, in terms of speed features, ExpressVPN is the clear winner.
ExpressVPN
- Large network of servers: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
- Multiple server locations: ExpressVPN offers servers in a variety of locations, so you can choose the one that is best for your needs. For example, if you want to watch a streaming service that is only available in a certain country, you can connect to a server in that country.
- Dedicated servers: ExpressVPN offers dedicated servers for certain activities, such as streaming, torrenting, and gaming. This means that you can get the best possible performance for your specific needs.
- Obfuscated servers: ExpressVPN offers obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- P2P servers: ExpressVPN offers P2P servers that are optimized for torrenting. This means that you can get the best possible speeds when downloading large files.
- Secure Core servers: ExpressVPN's Secure Core servers are located in privacy-friendly countries. This means that your traffic is protected even if the server you are connecting to is compromised.
- Fast speeds: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
- Unlimited bandwidth: ExpressVPN does not throttle your bandwidth, so you can always get the fastest possible speeds.
- Multiple protocols: ExpressVPN supports a variety of VPN protocols, including Lightway, OpenVPN, and IKEv2. This allows you to choose the protocol that offers the best speeds for your needs.
- Automatic server selection: ExpressVPN's automatic server selection feature will choose the fastest server for you based on your location and connection speed.
- Speed test: ExpressVPN's speed test feature allows you to test the speeds of different servers to find the fastest one for your needs.
PureVPN
- Large server network: PureVPN has a large server network with over 6,500 servers in over 90 countries. This gives you a lot of options to choose when connecting to a VPN server.
- P2P-optimized servers: PureVPN has dedicated P2P-optimized servers for torrenting. This means that you can download and upload files without worrying about being throttled or blocked.
- Dedicated IP addresses: PureVPN offers dedicated IP addresses for an additional fee. This can be useful if you need to maintain a consistent IP address for things like gaming or streaming.
- Obfuscated servers: PureVPN offers obfuscated servers that can help you to bypass censorship and geo-restrictions.
- Double VPN servers: PureVPN offers double VPN servers that encrypt your traffic twice, making it even more secure.
- Tor over VPN: PureVPN allows you to connect to the Tor network through its VPN servers. This can help to further protect your privacy and anonymity.
- 10Gbit connection speeds: PureVPN claims that all of its servers have 10Gbit connection speeds, which should provide you with fast and reliable connections.
- Multiple protocols: PureVPN supports a variety of VPN protocols, including OpenVPN, WireGuard, IKEv2, and L2TP/IPSec. Different protocols have different tradeoffs between speed and security.
- Smart server selection: PureVPN's smart server selection feature can help you to choose the fastest available server for your location.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: PureVPN's split tunneling feature allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some things, but not for others.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by ExpressVPN versus PureVPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
ExpressVPN is superior in unblocking streaming services, offering a range of fast servers worldwide and successfully unblocking Netflix, Hulu, Amazon Prime, and more. It also supports P2P activities like torrenting with no bandwidth limitations. PureVPN, while offering a similar server spread, often struggles with consistent unblocking and slower speeds. Its torrenting support is limited to certain servers. Considering these aspects, ExpressVPN is the clear winner for both unblocking streaming services and torrenting activities.
ExpressVPN
- Works with major streaming services: ExpressVPN works with all major streaming services, including Netflix, Hulu, Amazon Prime Video, BBC iPlayer, and Disney+.
- Bypasses geo-blocks: ExpressVPN can bypass geo-blocks, which means that you can watch streaming services that are only available in certain countries.
- Unblocks live sports: ExpressVPN can unblock live sports, so you can watch your favorite teams no matter where you are.
- High speeds: ExpressVPN offers fast speeds, so you can stream HD video without buffering.
- Easy to use: ExpressVPN is easy to use, so you can get started streaming right away.
- Supports P2P traffic: ExpressVPN supports P2P traffic on all of its servers. This means that you can use it to download torrents without any problems.
- Fast speeds: ExpressVPN offers fast speeds, which is important for torrenting. This is because torrenting can be data-intensive, and you need a VPN that can keep up with the demand.
- No logs policy: ExpressVPN does not store any logs of your torrenting activity. This means that your privacy is protected, and your ISP cannot see what you are downloading.
- Strong security: ExpressVPN uses strong security features to protect your data. This includes 256-bit encryption, a kill switch, and DNS leak protection.
- Easy to use: ExpressVPN is easy to use, even for torrenting. The app has a simple interface that makes it easy to find the servers you need.
PureVPN
- Unblocks streaming services: PureVPN can unblock streaming services like Netflix, Hulu, and BBC iPlayer. This is great if you want to watch your favorite shows and movies anywhere in the world.
- Dedicated streaming servers: PureVPN has dedicated streaming servers for popular streaming services. This means that you can get the best possible streaming experience without having to worry about buffering or lag.
- High-speed streaming: PureVPN uses a variety of technologies to ensure that you get the best possible streaming experience. This includes using high-speed servers and optimizing your connection for streaming.
- No bandwidth throttling: PureVPN does not throttle your bandwidth, so you can stream as much as you want without having to worry about your speeds being slowed down.
- No DNS leaks: PureVPN uses DNS leak protection to prevent your DNS requests being leaked to your ISP or other third parties. This ensures that your streaming activity remains private.
- Supports P2P: PureVPN supports P2P file sharing, which means that you can use it to download and upload torrents.
- Dedicated P2P servers: PureVPN has dedicated P2P servers that are optimized for torrenting. This means that you can get the best possible speeds and performance when torrenting.
- No bandwidth throttling: PureVPN does not throttle your bandwidth when you are torrenting, so you can download and upload as much as you want without having to worry about your speeds being slowed down.
- No logs: PureVPN does not keep any logs of your torrenting activity, so you can be sure that your privacy is protected.
- Kill switch: PureVPN's kill switch will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
Support Features
This section looks at what kind of customer support you can expect from PureVPN versus ExpressVPN.
Winner is:
ExpressVPN and PureVPN both offer 24/7 customer support, including live chat and email options. However, ExpressVPN outshines PureVPN with its more responsive, knowledgeable, and friendly customer service. ExpressVPN also provides a comprehensive FAQ and troubleshooting section on their website, assisting users in resolving common issues independently. This level of support is crucial in a VPN service as it ensures a smooth, hassle-free user experience. Therefore, ExpressVPN is the clear winner in providing superior customer support.
ExpressVPN
- 24/7 live chat: ExpressVPN offers 24/7 live chat support. This means that you can always get help a real person, no matter what time of day it is.
- Email support: ExpressVPN also offers email support. This is a good option if you have a more complex question or issue.
- Knowledge base: ExpressVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good resource if you can't find the answer to your question in the live chat or email support.
- Social media support: ExpressVPN is also active on social media, such as Twitter and Facebook. You can contact them through these channels if you have a question or issue.
- Money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
PureVPN
- 24/7 live chat: PureVPN offers 24/7 live chat support. This means that you can get help a customer service representative at any time of the day or night.
- Email support: PureVPN also offers email support. This is a good option if you need to provide more details about your issue.
- Knowledge base: PureVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good resource if you can't find the answer to your question in the live chat or email support.
- Ticket system: PureVPN also has a ticket system. This is a good option if you need to submit a more complex issue.
- Social media: PureVPN is also active on social media. You can reach out to them on Twitter or Facebook if you have a question or issue.
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