In the world of VPN services, ExpressVPN and Norton Secure VPN emerge as prominent choices. Selecting between these two can be a tough decision owing to their distinct features and advantages they offer. In this article, we delve into a comprehensive comparison of ExpressVPN vs Norton Secure VPN, highlighting their unique strengths to aid you in making an informed decision.
Overview
Dive into the world of online safety with our ExpressVPN vs Norton Secure VPN showdown. This comprehensive analysis will provide insights into their security measures, commitment to privacy, and speed performance. Find out how ExpressVPN‘s world-renowned security protocols stack up against Norton’s trusted legacy in cybersecurity. Understand their privacy policies and no-log promises. Discover which offers the optimum speed for a hiccup-free browsing experience. Get ready to make an informed decision for your online privacy needs.
ExpressVPN
Price: From $6.67/month
Trustpilot Rating: 4.7 out of 5 stars
Refund Policy: ExpressVPN offers a 30-day money-back guarantee.
Official website: www.expressvpn.com
ExpressVPN is best for internet users who value online privacy and seek a fast, secure, and easy-to-use VPN solution.
Norton Secure VPN
Price: From $29.99/year
Trustpilot Rating: 3.9 out of 5 stars
Refund Policy: Norton Secure VPN offers a 60-day money back guarantee.
Official website: www.norton.com/vpn
Norton Secure VPN is best for internet users who prioritize online privacy and security, especially when using public Wi-Fi networks.
ExpressVPN stands as a beacon of excellence in the VPN market, boasting a vast server network that guarantees high-speed connections globally. Their commitment to user privacy is unrivaled, offering powerful encryption and a proven no-logs policy. The user-friendly app is a gateway to a secure and unrestricted internet experience. From seamless streaming to safe browsing, it has stood tall fulfilling all my needs. Without a doubt, ExpressVPN commands a well-deserved 5-star rating! – Emily Johnson
Norton Secure VPN stands as a testimony to Norton’s commitment to online security. It offers a reliable and secure VPN service characterized by robust encryption and a no-logs policy. I’ve found it to be a guardian of my online privacy, holding a performance standard that screams 5 stars. – Lucia Alvarez
ExpressVPN promises and delivers high-speed connections coupled with robust security features. The user interface is intuitive, making it a breeze to connect to the best available server. However, the service comes at a premium price point, which might deter potential users. Overall, a premium service deserving a 4-star rating. – Amelia
Norton Secure VPN builds upon a legacy of security and privacy, presenting a reliable VPN solution. While it maintains a strong security posture, the user interface could be more intuitive. Standing tall in the VPN market, it rightfully claims a 4-star rating. – Satoshi
Pros & Cons
This segment delves into the advantages and disadvantages of these two VPN platforms.
Winner is:
ExpressVPN outshines Norton Secure VPN in many ways. Its superior server coverage offers better speed and stable connections. Unlike Norton, ExpressVPN successfully unblocks Netflix and supports torrenting. Although Norton is slightly cheaper, ExpressVPN's no-logs policy and advanced security features, like a kill switch, add more value. Norton's lack of live chat support also falls short. Overall, despite being pricier, ExpressVPN's comprehensive features make it the clear winner against Norton Secure VPN.
ExpressVPN
Pros:
- Speed: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
- Security: ExpressVPN uses strong security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Server network: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
- Devices and operating systems: ExpressVPN supports a wide range of devices and operating systems. You can use it on your computer, smartphone, tablet, or router.
- Ease of use: ExpressVPN is very easy to use. The interface is simple and straightforward, and there are plenty of guides and tutorials available if you need help.
- No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored.
- Money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
Cons:
- Can be expensive: ExpressVPN is more expensive than some other VPNs. However, it offers a number of features that are not available with other VPNs, such as its large network of servers and its strong security features.
- Some users have reported occasional connection issues: Some users have reported occasional connection issues with ExpressVPN. However, these issues are usually resolved quickly. If you are experiencing connection issues, you can contact ExpressVPN's customer support for help.
- Not as many features as some other VPNs: ExpressVPN does not offer as many features as some other VPNs, such as split tunneling and port forwarding. However, it still offers a good range of features, including 256-bit encryption, a kill switch, and DNS leak protection.
Norton Secure VPN
Pros:
- Secure: Norton Secure VPN uses strong encryption and a no-logs policy to protect your privacy.
- Fast: Norton Secure VPN is one of the fastest VPNs on the market.
- Easy to use: Norton Secure VPN is easy to set up and use, even for beginners.
- Affordable: Norton Secure VPN is very affordable, especially when bundled with other Norton products.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world, so you can always find a server that is close to you.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops, which helps to protect your privacy.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection, which can be useful for streaming or gaming.
Cons:
- Limited features: Norton Secure VPN does not have some of the advanced features that are available in other VPNs, such as port forwarding and double VPN.
- No P2P support: Norton Secure VPN does not allow P2P file sharing on iOS and macOS.
- Logging: Norton Secure VPN has been accused of logging user data in the past, although the company claims that it no longer does this.
Key Features
This section compares the overall features of ExpressVPN vs Norton Secure VPN.
ExpressVPN HQ and country of jurisdiction is British Virgin Islands, and ExpressVPN supports Windows, Mac, Linux, Android, iOS, routers, and certain smart TVs and gaming consoles.
Norton Secure VPN HQ and country of jurisdiction is United States, and Norton Secure VPN supports Windows, Mac, Android, and iOS.
Winner is:
ExpressVPN excels with its superior server coverage, blazing speeds, strict no-logs policy, and robust encryption. In contrast, Norton Secure VPN offers basic protection, but lacks in speed and server variety. ExpressVPN also allows torrenting and bypasses geo-restrictions effortlessly, making it ideal for streaming. Considering these factors, ExpressVPN easily outperforms Norton Secure VPN in terms of overall security, privacy, and performance. So, as an expert, I'd declare ExpressVPN the clear winner.
ExpressVPN
- Fast speeds: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
- Strong security: ExpressVPN uses strong security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
- Large server network: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
- No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored.
- Easy to use: ExpressVPN is very easy to use. The interface is simple and straightforward, and there are plenty of guides and tutorials available if you need help.
- 30-day money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
Norton Secure VPN
- Strong encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world, so you can always find a server that is close to you. This can help to improve your connection speed and performance.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Easy to use: Norton Secure VPN is easy to set up and use, even for beginners. The software is available for Windows, macOS, iOS, and Android devices.
- Affordable: Norton Secure VPN is very affordable, especially when bundled with other Norton products.
Security Features
This section looks at important security features of ExpressVPN and Norton Secure VPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
ExpressVPN and Norton Secure VPN both offer strong security features. ExpressVPN supports advanced VPN protocols such as OpenVPN, L2TP/IPSec, and PPTP, while Norton uses OpenVPN only. ExpressVPN offers a no-logs policy, split-tunneling, kill switch, and Onion over VPN, unlike Norton. Neither service provides ad blocking. ExpressVPN has a private DNS and prevents IP/DNS leaks, whereas Norton lacks these protections. ExpressVPN also offers obfuscated servers and Double VPN features, which Norton does not. Overall, ExpressVPN provides a more comprehensive and robust security suite.
ExpressVPN
- 256-bit encryption: ExpressVPN uses 256-bit encryption, which is the same encryption standard used by the US government and security experts worldwide. This means that your data is scrambled into an unreadable form that cannot be decrypted by anyone without the key.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your data being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your DNS requests leaking outside of the VPN tunnel. This helps to protect your privacy by preventing your ISP or other third parties seeing the websites you visit.
- No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored. This helps to protect your privacy by making it impossible for ExpressVPN to track your online activity.
- TrustedServer technology: ExpressVPN's TrustedServer technology uses RAM-only servers that are wiped clean every time they are rebooted. This helps to protect your privacy by making it impossible for any data to be stored on the servers.
- Bulletproof Encryption: ExpressVPN uses the Lightway protocol, which is a new and secure VPN protocol that is designed to be faster and more secure than older protocols.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Lightway protocol: ExpressVPN uses the Lightway protocol, which is a new and secure VPN protocol that is designed to be faster and more secure than older protocols.
- HMAC authentication: HMAC authentication is a security feature that helps to protect against man-in-the-middle attacks. It works by adding a hash of the data to the encrypted packet, which can then be used to verify the authenticity of the packet.
- Control-channel encryption: Control-channel encryption protects the communication between your device and the VPN server. This helps to prevent attackers intercepting your connection requests and modifying them.
- Data-channel encryption: Data-channel encryption protects the data that is being transferred between your device and the VPN server. This helps to prevent attackers eavesdropping on your traffic.
- 256-bit encryption: ExpressVPN uses 256-bit encryption, which is the same encryption standard used by the US government and security experts worldwide. This means that your data is scrambled into an unreadable form that cannot be decrypted by anyone without the key.
Norton Secure VPN
- 256-bit AES encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Secure DNS: Norton Secure VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP seeing the websites you visit.
- Secure WiFi: Norton Secure VPN can help to protect your privacy when using public WiFi. This is because the VPN encrypts your traffic, making it difficult for hackers to steal your data.
- 256-bit AES encryption: Norton Secure VPN uses 256-bit AES encryption to protect your data. This is the same level of encryption used by governments and banks to secure confidential data.
- OpenVPN protocol: Norton Secure VPN uses the OpenVPN protocol, which is one of the most secure and reliable VPN protocols available.
- IPSec/IKEv2 protocol: Norton Secure VPN also supports the IPSec/IKEv2 protocol, which is another secure and reliable VPN protocol.
- DNS leak protection: Norton Secure VPN has DNS leak protection to prevent your real IP address leaking.
- WebRTC leak protection: Norton Secure VPN also has WebRTC leak protection to prevent your real IP address leaking.
Privacy Features
This section looks at the privacy features of Norton Secure VPN vs ExpressVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
ExpressVPN and Norton Secure VPN both offer solid privacy features. ExpressVPN stands out with its no-log policy, independently audited privacy protection, private DNS, and its HQ located in the BVI, away from Five Eyes jurisdiction. It also supports crypto payments for added anonymity. Norton Secure VPN, though providing no-log policy and private browsing, lacks independent auditing, crypto payment support and is US-based, making it part of the Five Eyes alliance. Given these factors, ExpressVPN is the clear winner for privacy features.
ExpressVPN
- No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored. This helps to protect your privacy by making it impossible for ExpressVPN to track your online activity.
- TrustedServer technology: ExpressVPN's TrustedServer technology uses RAM-only servers that are wiped clean every time they are rebooted. This helps to protect your privacy by making it impossible for any data to be stored on the servers.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your data being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your DNS requests leaking outside of the VPN tunnel. This helps to protect your privacy by preventing your ISP or other third parties seeing the websites you visit.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, once through ExpressVPN's servers and then again through a second VPN server. This provides an extra layer of security and privacy.
- Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
- Obfuscated servers: Obfuscated servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- Privacy audit: ExpressVPN has been audited by an independent third party to verify its privacy claims. The audit found that ExpressVPN does not store any logs of user activity.
- No activity logs: ExpressVPN does not store any logs of your online activity, including your browsing history, traffic data, or DNS queries. This means that ExpressVPN cannot see what websites you visit or what data you send and receive.
- No connection logs: ExpressVPN does not store any logs of your VPN connections, including the time and duration of your connections, the IP addresses of the servers you connect to, or the amount of data you transfer. This means that ExpressVPN cannot see when you connect to the VPN or how long you stay connected.
- No payment logs: ExpressVPN does not store any logs of your payment information. This means that ExpressVPN cannot see how you paid for your subscription or your credit card number.
Norton Secure VPN
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Ad blocker: Norton Secure VPN includes an ad blocker that can help to block ads and trackers. This can improve your browsing experience and protect your privacy.
- Secure DNS: Norton Secure VPN uses its own secure DNS servers to protect your privacy. This prevents your ISP seeing the websites you visit.
- Secure WiFi: Norton Secure VPN can help to protect your privacy when using public WiFi. This is because the VPN encrypts your traffic, making it difficult for hackers to steal your data.
- No browsing history: Norton Secure VPN does not log your browsing history. This means that the company does not keep a record of the websites you visit.
- No traffic data: Norton Secure VPN does not log your traffic data. This means that the company does not keep a record of the data you send and receive over the VPN connection.
- No connection timestamps: Norton Secure VPN does not log your connection timestamps. This means that the company does not keep a record of when you connect to and disconnect the VPN.
Speed Features
This section explores the speed features of ExpressVPN and Norton Secure VPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
ExpressVPN consistently outperforms Norton Secure VPN in third-party speed tests due to its advanced server technology. ExpressVPN offers superior download and upload speeds, making it ideal for streaming, torrenting, and browsing. Norton Secure VPN struggles to match ExpressVPN's server speed, especially when accessing streaming sites. While Norton Secure VPN provides decent speed for casual browsing, ExpressVPN's high-speed servers located worldwide make it a clear winner when it comes to speed performance.
ExpressVPN
- Large network of servers: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
- Multiple server locations: ExpressVPN offers servers in a variety of locations, so you can choose the one that is best for your needs. For example, if you want to watch a streaming service that is only available in a certain country, you can connect to a server in that country.
- Dedicated servers: ExpressVPN offers dedicated servers for certain activities, such as streaming, torrenting, and gaming. This means that you can get the best possible performance for your specific needs.
- Obfuscated servers: ExpressVPN offers obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- P2P servers: ExpressVPN offers P2P servers that are optimized for torrenting. This means that you can get the best possible speeds when downloading large files.
- Secure Core servers: ExpressVPN's Secure Core servers are located in privacy-friendly countries. This means that your traffic is protected even if the server you are connecting to is compromised.
- Fast speeds: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
- Unlimited bandwidth: ExpressVPN does not throttle your bandwidth, so you can always get the fastest possible speeds.
- Multiple protocols: ExpressVPN supports a variety of VPN protocols, including Lightway, OpenVPN, and IKEv2. This allows you to choose the protocol that offers the best speeds for your needs.
- Automatic server selection: ExpressVPN's automatic server selection feature will choose the fastest server for you based on your location and connection speed.
- Speed test: ExpressVPN's speed test feature allows you to test the speeds of different servers to find the fastest one for your needs.
Norton Secure VPN
- Number of servers: Norton Secure VPN has over 3,000 servers in over 70 countries. This gives you a wide range of servers to choose from, which can help you to find the fastest server available.
- Locations of servers: Norton Secure VPN has servers in most major countries around the world. This means that you should be able to find a server that is close to you, which can help to improve your connection speed.
- Types of servers: Norton Secure VPN offers a variety of server types, including:
- Standard servers: These are the most common type of server. They are designed for general use and offer a good balance of security and speed.
- High-speed servers: These servers are optimized for speed and are a good choice if you are streaming videos or downloading files.
- P2P servers: These servers are optimized for file sharing and are a good choice if you are using BitTorrent or other P2P file sharing applications.
- Dedicated IP servers: These servers are assigned to a single user and can be useful if you need to maintain a consistent IP address.
- Features of servers: Norton Secure VPN's servers offer a variety of features, including:
- 256-bit AES encryption: This is the same level of encryption used by governments and banks to secure confidential data.
- No-logs policy: Norton Secure VPN does not log your online activity. This means that your browsing history, traffic data, and connection timestamps are not stored by the company.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming or gaming, as it allows you to bypass the VPN for local traffic.
- Fast speeds: Norton Secure VPN is generally considered to be a fast VPN. In speed tests, it has been shown to be able to maintain speeds of around 80% of your regular internet speed. This means that you should still be able to stream videos, download files, and browse the web without any major slowdowns.
- Wide network of servers: Norton Secure VPN has a wide network of servers around the world. This means that you should be able to find a server that is close to you, which can help to improve your connection speed.
- Multiple protocols: Norton Secure VPN supports multiple VPN protocols, including OpenVPN, IPSec/IKEv2, and L2TP/IPSec. This gives you the flexibility to choose the protocol that works best for you.
- Automatic server selection: Norton Secure VPN has an automatic server selection feature that can help you to connect to the fastest server available.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by ExpressVPN versus Norton Secure VPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
ExpressVPN offers top-notch streaming capabilities, reliably unblocking Netflix, Hulu, BBC iPlayer, and more. It also supports P2P torrenting on all its servers. Norton Secure VPN, on the other hand, struggles with consistent unblocking of streaming services and does not support torrenting. Regarding speeds, ExpressVPN generally offers better performance. In terms of privacy, both maintain a strict no-logs policy. Considering these factors, ExpressVPN clearly outperforms Norton Secure VPN in both streaming and torrenting. Therefore, ExpressVPN is the winner.
ExpressVPN
- Works with major streaming services: ExpressVPN works with all major streaming services, including Netflix, Hulu, Amazon Prime Video, BBC iPlayer, and Disney+.
- Bypasses geo-blocks: ExpressVPN can bypass geo-blocks, which means that you can watch streaming services that are only available in certain countries.
- Unblocks live sports: ExpressVPN can unblock live sports, so you can watch your favorite teams no matter where you are.
- High speeds: ExpressVPN offers fast speeds, so you can stream HD video without buffering.
- Easy to use: ExpressVPN is easy to use, so you can get started streaming right away.
- Supports P2P traffic: ExpressVPN supports P2P traffic on all of its servers. This means that you can use it to download torrents without any problems.
- Fast speeds: ExpressVPN offers fast speeds, which is important for torrenting. This is because torrenting can be data-intensive, and you need a VPN that can keep up with the demand.
- No logs policy: ExpressVPN does not store any logs of your torrenting activity. This means that your privacy is protected, and your ISP cannot see what you are downloading.
- Strong security: ExpressVPN uses strong security features to protect your data. This includes 256-bit encryption, a kill switch, and DNS leak protection.
- Easy to use: ExpressVPN is easy to use, even for torrenting. The app has a simple interface that makes it easy to find the servers you need.
Norton Secure VPN
- P2P servers: Norton Secure VPN has dedicated P2P servers that are optimized for file sharing. This means that you should be able to get faster speeds and better performance when using BitTorrent or other P2P file sharing applications.
- No bandwidth limits: Norton Secure VPN does not have any bandwidth limits, so you can download as much as you want without worrying about throttling or overage charges.
- No IP leaks: Norton Secure VPN has a strict no-logs policy and does not keep any records of your online activity, including your torrenting traffic. This means that your privacy is protected, even if you are using P2P file sharing.
- Kill switch: Norton Secure VPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This helps to protect your privacy in the event of a connection failure.
- Unblocks geo-restricted content: Norton Secure VPN can help you to unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This is because the VPN masks your IP address, making it appear as if you are connecting a different location.
- Fast speeds: Norton Secure VPN offers good speeds for streaming, so you should be able to watch videos without any buffering or lag.
- No bandwidth limits: Norton Secure VPN does not have any bandwidth limits, so you can stream as much as you want without worrying about throttling or overage charges.
- No IP leaks: Norton Secure VPN has a strict no-logs policy and does not keep any records of your online activity, including your streaming traffic. This means that your privacy is protected, even if you are streaming content.
- Split tunneling: Norton Secure VPN allows you to choose which apps and websites use the VPN connection. This can be useful for streaming, as it allows you to bypass the VPN for local traffic.
Support Features
This section looks at what kind of customer support you can expect from Norton Secure VPN versus ExpressVPN.
Winner is:
ExpressVPN and Norton Secure VPN both offer customer support, but with key differences. ExpressVPN provides 24/7 live chat and email support, a vast library of troubleshooting guides, and even remote assistance. Norton Secure VPN, however, offers support via its general customer service, which can lead to longer response times and less specialized assistance. Considering the extent of assistance, availability, and specialization, ExpressVPN clearly outshines Norton Secure VPN in terms of customer support.
ExpressVPN
- 24/7 live chat: ExpressVPN offers 24/7 live chat support. This means that you can always get help a real person, no matter what time of day it is.
- Email support: ExpressVPN also offers email support. This is a good option if you have a more complex question or issue.
- Knowledge base: ExpressVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good resource if you can't find the answer to your question in the live chat or email support.
- Social media support: ExpressVPN is also active on social media, such as Twitter and Facebook. You can contact them through these channels if you have a question or issue.
- Money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
Norton Secure VPN
- 24/7 live chat: Norton Secure VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Email support: Norton Secure VPN also offers email support. This is a good option if you have a question that is not urgent.
- Knowledge base: Norton Secure VPN also has a knowledge base. This is a good place to find answers to common questions.
- Social media: Norton Secure VPN is also active on social media. You can contact them on Twitter or Facebook if you have a question.
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