ExpressVPN vs Hide.me Comparison

Written by
in VPN

Our content is reader-supported. If you click on our links, we may earn a commission. How we review.

In the world of VPNs, making a choice can be daunting, especially when deciding between powerhouses like ExpressVPN vs Hide.me. Both offer unique features aimed at securing your online privacy. This article will dissect their offerings, strengths, and weaknesses, to help you make an informed decision.

Overview

Dive into the world of digital privacy with this comprehensive comparison of ExpressVPN and Hide.me. We’ll analyze key features like security protocols, privacy measures, and speed performance. With ExpressVPN‘s robust security offering and Hide.me‘s commitment to user privacy, choosing between them isn’t easy. Stay tuned as we dissect these two VPN powerhouses, helping you make an informed decision for your online safety.

ExpressVPN

ExpressVPN

Price: From $6.67/month

Trustpilot Rating: 4.7 out of 5 stars

Refund Policy: ExpressVPN offers a 30-day money-back guarantee.

Official website: www.expressvpn.com

ExpressVPN is best for internet users who value online privacy and seek a fast, secure, and easy-to-use VPN solution.

Learn more about ExpressVPN

Hide.me

Hide.me

Price: From $2.59/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: Hide.me offers a 30-day money back guarantee.

Official website: www.hide.me

Hide.me is best for individuals who prioritize online privacy and security, and desire a high-speed, reliable VPN service for secure internet browsing.

Learn more about Hide.me

ExpressVPN stands as a beacon of excellence in the VPN market, boasting a vast server network that guarantees high-speed connections globally. Their commitment to user privacy is unrivaled, offering powerful encryption and a proven no-logs policy. The user-friendly app is a gateway to a secure and unrestricted internet experience. From seamless streaming to safe browsing, it has stood tall fulfilling all my needs. Without a doubt, ExpressVPN commands a well-deserved 5-star rating! – Emily Johnson

starstarstarstarstar

Hide.me stands as a beacon of privacy in the digital realm, emphasizing user anonymity and security. Its steadfast approach to maintaining a no-logs policy, coupled with robust encryption, means I browse with peace of mind, knowing my data is secure. It promises and delivers a secure and smooth online experience, meriting a splendid 5-star rating. – Min-Ji

starstarstarstarstar

ExpressVPN promises and delivers high-speed connections coupled with robust security features. The user interface is intuitive, making it a breeze to connect to the best available server. However, the service comes at a premium price point, which might deter potential users. Overall, a premium service deserving a 4-star rating. – Amelia

starstarstarstar

Hide.me offers a streamlined VPN service focusing on user privacy and security. While it maintains a solid no-logs policy, a more extensive selection of server locations would enhance its appeal. A secure and private choice meriting a 4-star review. – Brandon W.

starstarstarstar

Pros & Cons

This chapter examines the strong and weak points of these two Virtual Private Networks.

Winner is:

ExpressVPN champions the field with its robust security, 3000+ servers across 94 countries, and reliable high-speed connections. While Hide.me offers strong encryption and a no-logs policy, it falls short with its limited 1800 servers in only 72 locales. ExpressVPN also unblocks more geo-restricted content, including Netflix and Hulu. In terms of privacy, speed, and global coverage, ExpressVPN takes the crown in this face-off.

ExpressVPN

ExpressVPN

Pros:
  • Speed: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
  • Security: ExpressVPN uses strong security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
  • Server network: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
  • Devices and operating systems: ExpressVPN supports a wide range of devices and operating systems. You can use it on your computer, smartphone, tablet, or router.
  • Ease of use: ExpressVPN is very easy to use. The interface is simple and straightforward, and there are plenty of guides and tutorials available if you need help.
  • No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored.
  • Money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
Cons:
  • Can be expensive: ExpressVPN is more expensive than some other VPNs. However, it offers a number of features that are not available with other VPNs, such as its large network of servers and its strong security features.
  • Some users have reported occasional connection issues: Some users have reported occasional connection issues with ExpressVPN. However, these issues are usually resolved quickly. If you are experiencing connection issues, you can contact ExpressVPN's customer support for help.
  • Not as many features as some other VPNs: ExpressVPN does not offer as many features as some other VPNs, such as split tunneling and port forwarding. However, it still offers a good range of features, including 256-bit encryption, a kill switch, and DNS leak protection.
Hide.me

Hide.me

Pros:
  • Secure: Hide.me uses strong encryption and a no-logs policy to protect your privacy.
  • Fast: Hide.me has fast speeds, especially on its dedicated streaming servers.
  • P2P-friendly: Hide.me allows P2P traffic on all of its servers.
  • Easy to use: Hide.me has a user-friendly interface and is available on all major platforms.
  • Free plan: Hide.me offers a free plan with 10GB of data per month.
Cons:
  • Limited server network: Hide.me has a smaller server network than some other VPNs.
  • Data caps: The free plan has a data cap of 10GB per month.
  • Not all features are available in the free plan: Some features, such as split tunneling and multi-hop, are only available in the premium plan.

Key Features

This section compares the overall features of ExpressVPN vs Hide.me.

ExpressVPN HQ and country of jurisdiction is British Virgin Islands, and ExpressVPN supports Windows, Mac, Linux, Android, iOS, routers, and certain smart TVs and gaming consoles.

Hide.me HQ and country of jurisdiction is Malaysia, and Hide.me supports Windows, Mac, Linux, Android, and iOS.

Winner is:

ExpressVPN and Hide.me both offer solid security and privacy, with no-logs policies and robust encryption. However, ExpressVPN stands out for its faster speeds, larger server network, and superior unblocking capabilities for streaming services. Hide.me has a free tier but it's limited and not suited for heavy users. In terms of overall performance and value, ExpressVPN takes the win due to its comprehensive feature set and consistent reliability.

ExpressVPN

ExpressVPN

  • Fast speeds: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
  • Strong security: ExpressVPN uses strong security features to protect your privacy. These features include 256-bit encryption, a kill switch, and DNS leak protection.
  • Large server network: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
  • No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored.
  • Easy to use: ExpressVPN is very easy to use. The interface is simple and straightforward, and there are plenty of guides and tutorials available if you need help.
  • 30-day money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
Hide.me

Hide.me

  • Strong encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
  • No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
  • Fast speeds: Hide.me has fast speeds, even on its long-distance servers. This makes it a good choice for streaming, gaming, and downloading.
  • P2P-friendly: Hide.me allows P2P traffic on all of its servers. This means that you can use it to torrent files without any problems.
  • Easy to use: Hide.me has a user-friendly interface and is available on all major platforms.
  • Free plan: Hide.me offers a free plan with 10GB of data per month. This is a great way to try out the service before you commit to a paid plan.

Security Features

This section looks at important security features of ExpressVPN and Hide.me such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

ExpressVPN and Hide.me both offer robust security features. ExpressVPN's protocols include OpenVPN, IKEv2, and L2TP/IPSec, while Hide.me also supports SoftEther and SSTP. Both have kill switches, but ExpressVPN outperforms with its private DNS and split tunneling capabilities. Neither logs data, but ExpressVPN's policy is more transparent. Unlike Hide.me, ExpressVPN offers Onion over VPN and obfuscated servers. DNS and IP leaks are prevented by both, but ExpressVPN also provides Double VPN for added security. While Hide.me has ad blocking, overall, ExpressVPN's comprehensive and advanced features make it the winner.

ExpressVPN

ExpressVPN

  • 256-bit encryption: ExpressVPN uses 256-bit encryption, which is the same encryption standard used by the US government and security experts worldwide. This means that your data is scrambled into an unreadable form that cannot be decrypted by anyone without the key.
  • Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your data being exposed if the VPN connection is interrupted.
  • DNS leak protection: DNS leak protection prevents your DNS requests leaking outside of the VPN tunnel. This helps to protect your privacy by preventing your ISP or other third parties seeing the websites you visit.
  • No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored. This helps to protect your privacy by making it impossible for ExpressVPN to track your online activity.
  • TrustedServer technology: ExpressVPN's TrustedServer technology uses RAM-only servers that are wiped clean every time they are rebooted. This helps to protect your privacy by making it impossible for any data to be stored on the servers.
  • Bulletproof Encryption: ExpressVPN uses the Lightway protocol, which is a new and secure VPN protocol that is designed to be faster and more secure than older protocols.
  • Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
  • Lightway protocol: ExpressVPN uses the Lightway protocol, which is a new and secure VPN protocol that is designed to be faster and more secure than older protocols.
  • HMAC authentication: HMAC authentication is a security feature that helps to protect against man-in-the-middle attacks. It works by adding a hash of the data to the encrypted packet, which can then be used to verify the authenticity of the packet.
  • Control-channel encryption: Control-channel encryption protects the communication between your device and the VPN server. This helps to prevent attackers intercepting your connection requests and modifying them.
  • Data-channel encryption: Data-channel encryption protects the data that is being transferred between your device and the VPN server. This helps to prevent attackers eavesdropping on your traffic.
  • 256-bit encryption: ExpressVPN uses 256-bit encryption, which is the same encryption standard used by the US government and security experts worldwide. This means that your data is scrambled into an unreadable form that cannot be decrypted by anyone without the key.
Hide.me

Hide.me

  • 256-bit AES encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
  • No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
  • Kill switch: The kill switch is a feature that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.
  • IP leak protection: IP leak protection helps to prevent your real IP address leaking, even if there is a problem with the VPN connection.
  • RAM-only servers: Hide.me's servers use RAM only, which means that your data is not stored on any physical hard drives. This makes it more difficult for anyone to access your data, even if they were to seize the servers.
  • Obfuscation: Obfuscation is a technique that hides the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Double VPN: Double VPN is a feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
  • Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
  • SmartGuard: SmartGuard is an ad blocker that is built into the Hide.me VPN client. This can help to protect you malware and tracking.
  • 256-bit AES encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
  • WireGuard: WireGuard is a new VPN protocol that is known for its speed and security. Hide.me is one of the few VPN providers that offer WireGuard.
  • OpenVPN: OpenVPN is a tried-and-true VPN protocol that is known for its security. Hide.me supports OpenVPN over UDP and TCP.
  • IKEv2/IPSec: IKEv2/IPSec is a newer VPN protocol that is known for its speed and compatibility. Hide.me supports IKEv2/IPSec over UDP and TCP.

Privacy Features

This section looks at the privacy features of Hide.me vs ExpressVPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

ExpressVPN and Hide.me both offer robust privacy features. While both possess a strict no-log policy, ExpressVPN surpasses Hide.me with its independently audited privacy policy, providing undeniable proof of its commitment to user privacy. ExpressVPN is based in the British Virgin Islands, outside the Five Eyes jurisdiction, while Hide.me is in Malaysia. Both support crypto payments, but ExpressVPN offers a broader array of payment options. For private browsing, both are compelling but ExpressVPN's advanced technology edges out. Overall, in terms of privacy features, ExpressVPN emerges as the clear winner.

ExpressVPN

ExpressVPN

  • No logs policy: ExpressVPN does not log any of your activity. This means that your browsing history, traffic data, and IP address are never stored. This helps to protect your privacy by making it impossible for ExpressVPN to track your online activity.
  • TrustedServer technology: ExpressVPN's TrustedServer technology uses RAM-only servers that are wiped clean every time they are rebooted. This helps to protect your privacy by making it impossible for any data to be stored on the servers.
  • Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This helps to protect your privacy by preventing your data being exposed if the VPN connection is interrupted.
  • DNS leak protection: DNS leak protection prevents your DNS requests leaking outside of the VPN tunnel. This helps to protect your privacy by preventing your ISP or other third parties seeing the websites you visit.
  • Double VPN: Double VPN is a feature that encrypts your traffic twice, once through ExpressVPN's servers and then again through a second VPN server. This provides an extra layer of security and privacy.
  • Split tunneling: Split tunneling allows you to choose which apps and websites will use the VPN and which will use your regular internet connection. This can be useful for things like streaming or gaming, where you want to get the best possible performance.
  • Obfuscated servers: Obfuscated servers are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
  • Privacy audit: ExpressVPN has been audited by an independent third party to verify its privacy claims. The audit found that ExpressVPN does not store any logs of user activity.
  • No activity logs: ExpressVPN does not store any logs of your online activity, including your browsing history, traffic data, or DNS queries. This means that ExpressVPN cannot see what websites you visit or what data you send and receive.
  • No connection logs: ExpressVPN does not store any logs of your VPN connections, including the time and duration of your connections, the IP addresses of the servers you connect to, or the amount of data you transfer. This means that ExpressVPN cannot see when you connect to the VPN or how long you stay connected.
  • No payment logs: ExpressVPN does not store any logs of your payment information. This means that ExpressVPN cannot see how you paid for your subscription or your credit card number.
Hide.me

Hide.me

  • No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
  • RAM-only servers: Hide.me's servers use RAM only, which means that your data is not stored on any physical hard drives. This makes it more difficult for anyone to access your data, even if they were to seize the servers.
  • Kill switch: The kill switch is a feature that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.
  • IP leak protection: IP leak protection helps to prevent your real IP address leaking, even if there is a problem with the VPN connection.
  • Obfuscation: Obfuscation is a technique that hides the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Double VPN: Double VPN is a feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
  • Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
  • SmartGuard: SmartGuard is an ad blocker that is built into the Hide.me VPN client. This can help to protect you malware and tracking.
  • No IP address logs: Hide.me does not log your IP address, which is the address that is used to identify your device on the internet. This means that Hide.me cannot see what websites you visit or what files you download.
  • No traffic data logs: Hide.me does not log any information about your internet traffic, such as the websites you visit, the files you download, or the amount of data you use. This means that Hide.me cannot track your online activity.
  • No browsing history logs: Hide.me does not log your browsing history, which is a record of the websites you have visited. This means that Hide.me cannot see what websites you have visited in the past.
  • No DNS logs: Hide.me does not log your DNS queries, which are the requests that your device makes to translate domain names into IP addresses. This means that Hide.me cannot see what websites you are trying to visit.
  • No payment logs: Hide.me does not store any information about your payment method, such as your credit card number or PayPal account. This means that Hide.me cannot track your financial transactions.

Speed Features

This section explores the speed features of ExpressVPN and Hide.me when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

ExpressVPN and Hide.me both offer impressive speeds, but ExpressVPN outshines in third-party speed tests, consistently delivering faster download and upload speeds. ExpressVPN's server speed is also superior due to its broad server network globally. When it comes to streaming sites and torrenting, ExpressVPN performs exceptionally well with minimal buffering and fast torrent downloads. While Hide.me offers decent speeds and supports torrenting, it sometimes struggles with some streaming sites. Therefore, in terms of speed features, ExpressVPN is the overall winner.

ExpressVPN

ExpressVPN

  • Large network of servers: ExpressVPN has a large network of servers in over 94 countries. This means that you can always find a server that is close to you, which will help to improve your connection speeds.
  • Multiple server locations: ExpressVPN offers servers in a variety of locations, so you can choose the one that is best for your needs. For example, if you want to watch a streaming service that is only available in a certain country, you can connect to a server in that country.
  • Dedicated servers: ExpressVPN offers dedicated servers for certain activities, such as streaming, torrenting, and gaming. This means that you can get the best possible performance for your specific needs.
  • Obfuscated servers: ExpressVPN offers obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
  • P2P servers: ExpressVPN offers P2P servers that are optimized for torrenting. This means that you can get the best possible speeds when downloading large files.
  • Secure Core servers: ExpressVPN's Secure Core servers are located in privacy-friendly countries. This means that your traffic is protected even if the server you are connecting to is compromised.
  • Fast speeds: ExpressVPN is one of the fastest VPNs on the market. In our tests, we saw download speeds of up to 85 Mbps, which is more than enough for streaming HD video or downloading large files.
  • Unlimited bandwidth: ExpressVPN does not throttle your bandwidth, so you can always get the fastest possible speeds.
  • Multiple protocols: ExpressVPN supports a variety of VPN protocols, including Lightway, OpenVPN, and IKEv2. This allows you to choose the protocol that offers the best speeds for your needs.
  • Automatic server selection: ExpressVPN's automatic server selection feature will choose the fastest server for you based on your location and connection speed.
  • Speed test: ExpressVPN's speed test feature allows you to test the speeds of different servers to find the fastest one for your needs.
Hide.me

Hide.me

  • 2100+ servers: Hide.me has a large network of servers in 81 countries. This means that you should be able to find a server that is close to you and provides good speeds.
  • Dedicated streaming servers: Hide.me has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and watch your favorite shows and movies even if they are geo-blocked in your country.
  • P2P-friendly servers: Hide.me has P2P-friendly servers that are optimized for file sharing. This means that you can torrent files without any problems.
  • Obfuscated servers: Hide.me has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Double VPN servers: Hide.me has double VPN servers that route your traffic through two VPN servers. This can help to improve your privacy and security.
  • Split tunneling: Hide.me supports split tunneling, which allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some of your online activity but not for others.
  • 2100+ servers: Hide.me has a large network of servers, which means that you should be able to find a server that is close to you and provides good speeds.
  • 10 Gbps servers: Hide.me's servers are all equipped with 10 Gbps connections, which means that they can handle a lot of traffic without slowing down.
  • WireGuard protocol: Hide.me supports the WireGuard protocol, which is a new VPN protocol that is known for its speed and security.
  • Automatic server selection: Hide.me's automatic server selection feature will choose the fastest server for you based on your location and the website you are trying to visit.
  • Speed test tool: Hide.me has a speed test tool that you can use to test the speed of the VPN connection before you connect.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by ExpressVPN versus Hide.me.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

ExpressVPN and Hide.me both offer solid solutions for unblocking streaming services and torrenting. ExpressVPN offers high-speed servers in 94 countries, reliably unblocks Netflix, and supports P2P on all servers. Hide.me also unblocks Netflix but offers fewer server locations (75). It supports torrenting but only on selected servers. While Hide.me offers a free version, its limitations make ExpressVPN the better choice for comprehensive streaming and torrenting. ExpressVPN, with its more extensive server network and consistent high performance, is the clear winner.

ExpressVPN

ExpressVPN

  • Works with major streaming services: ExpressVPN works with all major streaming services, including Netflix, Hulu, Amazon Prime Video, BBC iPlayer, and Disney+.
  • Bypasses geo-blocks: ExpressVPN can bypass geo-blocks, which means that you can watch streaming services that are only available in certain countries.
  • Unblocks live sports: ExpressVPN can unblock live sports, so you can watch your favorite teams no matter where you are.
  • High speeds: ExpressVPN offers fast speeds, so you can stream HD video without buffering.
  • Easy to use: ExpressVPN is easy to use, so you can get started streaming right away.
  • Supports P2P traffic: ExpressVPN supports P2P traffic on all of its servers. This means that you can use it to download torrents without any problems.
  • Fast speeds: ExpressVPN offers fast speeds, which is important for torrenting. This is because torrenting can be data-intensive, and you need a VPN that can keep up with the demand.
  • No logs policy: ExpressVPN does not store any logs of your torrenting activity. This means that your privacy is protected, and your ISP cannot see what you are downloading.
  • Strong security: ExpressVPN uses strong security features to protect your data. This includes 256-bit encryption, a kill switch, and DNS leak protection.
  • Easy to use: ExpressVPN is easy to use, even for torrenting. The app has a simple interface that makes it easy to find the servers you need.
Hide.me

Hide.me

  • Dedicated streaming servers: Hide.me has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and watch your favorite shows and movies even if they are geo-blocked in your country.
  • Fast speeds: Hide.me has fast speeds, which is important for streaming. You should be able to watch videos in HD without any buffering.
  • No bandwidth limits: Hide.me has no bandwidth limits, so you can stream as much as you want.
  • Easy to use: Hide.me is easy to use, even if you are not a tech-savvy person. You can simply connect to a streaming server and start watching your favorite shows and movies.
  • P2P-friendly servers: Hide.me has P2P-friendly servers that are optimized for file sharing. This means that you can torrent files without any problems.
  • No bandwidth limits: Hide.me has no bandwidth limits, so you can torrent as much as you want.
  • Strong encryption: Hide.me uses strong encryption to protect your data while you are torrenting. This helps to keep your torrenting activity private.
  • No logs policy: Hide.me does not log your torrenting activity. This means that your ISP or anyone else cannot see what files you are downloading or uploading.
  • Kill switch: Hide.me has a kill switch that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.

Support Features

This section looks at what kind of customer support you can expect from Hide.me versus ExpressVPN.

Winner is:

ExpressVPN and Hide.me both provide 24/7 customer support, but ExpressVPN outshines with its live chat feature, offering immediate assistance. It also has a comprehensive knowledge base and email support. Hide.me, though providing a robust FAQ, lacks live chat. Customer support is a crucial VPN feature as it ensures quick resolutions to technical issues, enhancing user experience. Thus, ExpressVPN wins for providing the most efficient and readily available customer support.

ExpressVPN

ExpressVPN

  • 24/7 live chat: ExpressVPN offers 24/7 live chat support. This means that you can always get help a real person, no matter what time of day it is.
  • Email support: ExpressVPN also offers email support. This is a good option if you have a more complex question or issue.
  • Knowledge base: ExpressVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good resource if you can't find the answer to your question in the live chat or email support.
  • Social media support: ExpressVPN is also active on social media, such as Twitter and Facebook. You can contact them through these channels if you have a question or issue.
  • Money-back guarantee: ExpressVPN offers a 30-day money-back guarantee. This means that you can try it out risk-free. If you are not satisfied, you can cancel your subscription and get a full refund.
Hide.me

Hide.me

  • 24/7 live chat: Hide.me offers 24/7 live chat support. This means that you can get help a real person at any time of the day or night.
  • Knowledge base: Hide.me has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or if you have a general question about VPNs.
  • Email support: Hide.me also offers email support. This is a good option if you have a more complex issue that you need help with.
  • Social media support: Hide.me is also active on social media. You can contact them on Twitter or Facebook if you have a question or need help.

Check out how ExpressVPN and Hide.me stack up against other popular VPN services on the market.