In the domain of online privacy and security, CyberGhost VPN and PureVPN are significant players. This article presents a comprehensive comparison of CyberGhost VPN vs PureVPN, elucidating their unique features, strengths, and shortcomings. Choosing between these two widely recognized VPN providers can be a tough call, as each caters to distinct needs and preferences.
Overview
In this in-depth comparison, we’ll pit CyberGhost against PureVPN, two titans in the VPN world. We’ll delve into the nitty-gritty of their security protocols, scrutinize their privacy policies, and put their speed to the test. Whether you’re a casual browser or a privacy junkie, get ready to discover which VPN best fits your online needs. Let’s begin our assessment of CyberGhost and PureVPN – no fluff, just facts.
CyberGhost
Price: From $2.19/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: CyberGhost VPN offers a 45-day money-back guarantee.
Official website: www.cyberghostvpn.com
CyberGhost VPN is best for individuals who value online privacy and security, and who want to access geo-restricted content from anywhere in the world.
PureVPN
Price: From $2.29/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: PureVPN offers a 31-day money-back guarantee.
Official website: www.purevpn.com
PureVPN is best for individuals and businesses who want secure, reliable, and fast internet connections for browsing, streaming, or accessing geo-restricted content.
CyberGhost VPN has been a reliable sentinel guarding my online privacy with a rich set of features that are both robust and user-friendly. Its vast server network ensures that a high-speed connection is always within reach. Whether it’s browsing or streaming, CyberGhost VPN has paved the way for a secure and fluid online experience, demonstrating a performance that screams 5 stars! – Mateo G.
PureVPN has been a consistent performer in ensuring a secure and seamless online experience. Their massive network of servers globally ensures I always have a fast and reliable connection. The added security layers, like the Ozone feature, offer a reassured sense of privacy while browsing or streaming. It’s the epitome of what a VPN service should be, commanding a well-earned 5-star rating. – Alessandro Rossi
CyberGhost VPN offers an impressive range of servers worldwide, paired with a user-friendly interface that facilitates effortless connection to the desired location. While the service excels in many areas, the mobile application could benefit from further refinements to enhance stability. A strong contender, earning a 4-star rating. – Priya Singh
PureVPN offers a substantial range of features paired with a considerable network of servers globally. While the service generally offers impressive speed and security, the user interface could see some improvements to enhance usability. It rightfully secures a 4-star rating. – Mason
Pros & Cons
This part analyzes the benefits and drawbacks of these two VPN solutions.
Winner is:
CyberGhost VPN scores over PureVPN with 7,000+ servers in 90 countries, offering more options for masking your location. Its no-logs policy and military-grade encryption promise superior privacy and security. Plus, it supports streaming and torrenting. PureVPN, on the other hand, has a smaller server network. While it offers split-tunneling and dedicated IPs, its inconsistent speeds can be off-putting. Considering these factors, CyberGhost VPN is the clear winner for its robust security and superior network.
CyberGhost
Pros:
- Large network of servers: CyberGhost has a large network of over 7,000 servers in over 91 countries. This gives you plenty of options to choose from, no matter where you are in the world.
- Strong security: CyberGhost uses strong encryption and security features to protect your privacy. This includes 256-bit encryption, DNS leak protection, and a kill switch.
- Unblocks streaming services: CyberGhost can unblock popular streaming services such as Netflix, Hulu, and Amazon Prime Video. This means you can watch your favorite shows and movies no matter where you are in the world.
- Easy to use: CyberGhost is easy to use, even for beginners. The app is available for Windows, macOS, Linux, Android, iOS, and Amazon Fire TV.
- Good value for money: CyberGhost offers a variety of pricing plans to suit different budgets. You can also get a discount if you sign up for a longer plan.
Cons:
- Speeds can be slow: CyberGhost's speeds can be slow, especially on long-distance connections. This can be a problem for activities that require a lot of bandwidth, such as gaming and streaming HD video.
- Parent company concerns: CyberGhost was acquired by Kape Technologies in 2017. Kape Technologies is a controversial company that has been accused of data privacy violations in the past.
- No free trial: CyberGhost does not offer a free trial. You can only test it out for free for one day by signing up for a paid plan and then canceling before the trial period ends.
PureVPN
Pros:
- Strong encryption: PureVPN uses AES-256 encryption to protect your data, which is considered to be the gold standard in security.
- No logs policy: PureVPN claims to have a strict no-logs policy, which means that it does not collect any data about your online activity.
- Large server network: PureVPN has a large server network with over 6,500 servers in over 90 countries. This gives you a lot of options to choose when connecting to a VPN server.
- Unblocks streaming services: PureVPN can unblock streaming services like Netflix, Hulu, and BBC iPlayer. This is great if you want to watch your favorite shows and movies anywhere in the world.
- Supports torrenting: PureVPN supports torrenting on all of its servers. This means that you can download and upload files without worrying about being tracked or monitored.
- Easy to use: PureVPN has a user-friendly interface that makes it easy to set up and use.
Cons:
- Speeds can be inconsistent: In some cases, PureVPN's speeds can be inconsistent. This can be a problem if you are streaming or downloading large files.
- DNS leaks have been reported: There have been reports of DNS leaks with PureVPN. This means that your real IP address could be exposed if you are not using the kill switch feature.
- Customer support can be slow: Customer support with PureVPN can be slow to respond. This can be frustrating if you have a problem that you need help with.
Key Features
This section compares the overall features of CyberGhost VPN vs PureVPN.
CyberGhost VPN HQ and country of jurisdiction is Romania, and CyberGhost VPN supports Windows, Mac, Linux, Android, iOS, Amazon Fire Stick, Android TV, and routers.
PureVPN HQ and country of jurisdiction is Hong Kong, and PureVPN supports a wide range of platforms and devices including Windows, Mac, Linux, Android, iOS, routers, smart TVs, and other devices such as Amazon FireStick and gaming consoles.
Winner is:
CyberGhost VPN stands out with its robust security, user-friendly interface, and vast network of 6,400+ servers in 90 countries. PureVPN, while offering a wide server range and split-tunneling feature, falls short in speed and reliability. CyberGhost's no-logs policy, 256-bit encryption, and ability to unblock streaming services, such as Netflix, makes it a superior choice. Therefore, for its consistent performance and superior security features, CyberGhost VPN is the clear winner.
CyberGhost
- Large network of servers: CyberGhost has a large network of over 7,000 servers in over 91 countries. This gives you plenty of options to choose from, no matter where you are in the world.
- Strong security: CyberGhost uses strong encryption and security features to protect your privacy. This includes 256-bit encryption, DNS leak protection, and a kill switch.
- Unblocks streaming services: CyberGhost can unblock popular streaming services such as Netflix, Hulu, and Amazon Prime Video. This means you can watch your favorite shows and movies no matter where you are in the world.
- Easy to use: CyberGhost is easy to use, even for beginners. The app is available for Windows, macOS, Linux, Android, iOS, and Amazon Fire TV.
- Good value for money: CyberGhost offers a variety of pricing plans to suit different budgets. You can also get a discount if you sign up for a longer plan.
- Ad blocker and malware protection: CyberGhost includes an ad blocker and malware protection in its VPN app. This can improve your browsing experience and protect your privacy.
- Double VPN: CyberGhost's Double VPN feature encrypts your traffic twice, once through CyberGhost's servers and then again through a partner server. This provides an extra layer of security for your data.
- Split tunneling: CyberGhost's Split tunneling feature allows you to choose which apps or websites use the VPN and which ones use your regular internet connection. This can be useful for things like gaming or streaming, where you need high speeds.
- Private DNS: CyberGhost's Private DNS feature encrypts your DNS queries, which prevents your ISP or other third parties seeing what websites you are visiting.
- No-logs policy: CyberGhost has a strict no-logs policy, which means that it does not store any of your browsing data. This means that your online activity cannot be tracked by CyberGhost or anyone else.
- 7-day free trial: CyberGhost offers a 7-day free trial, so you can try it out before you commit to a paid plan.
PureVPN
- Strong encryption: PureVPN uses AES-256 encryption to protect your data, which is considered to be the gold standard in security.
- No logs policy: PureVPN claims to have a strict no-logs policy, which means that it does not collect any data about your online activity.
- Large server network: PureVPN has a large server network with over 6,500 servers in over 90 countries. This gives you a lot of options to choose when connecting to a VPN server.
- Unblocks streaming services: PureVPN can unblock streaming services like Netflix, Hulu, and BBC iPlayer. This is great if you want to watch your favorite shows and movies anywhere in the world.
- Supports torrenting: PureVPN supports torrenting on all of its servers. This means that you can download and upload files without worrying about being tracked or monitored.
- Double VPN: PureVPN's Double VPN feature encrypts your traffic twice, making it even more secure.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: PureVPN's split tunneling feature allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
- Ad blocker: PureVPN's ad blocker blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- Secure WiFi: PureVPN's Secure WiFi feature helps to protect your privacy when you connect to public WiFi networks.
Security Features
This section looks at important security features of CyberGhost VPN and PureVPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
CyberGhost VPN and PureVPN both have robust security features. CyberGhost VPN supports multiple VPN protocols like OpenVPN, IKEv2, WireGuard, and also offers ad-blocking, no-logs policy, IP/DNS leak protection, and a kill switch. It offers unique features like automatic HTTPS redirection and data compression. PureVPN also supports many VPN protocols, has a no-logs policy, split tunneling, and IP/DNS leak protection, but lacks ad-blocking. While both VPNs are solid, the added features like automatic HTTPS redirection and data compression make CyberGhost VPN the winner in terms of security features.
CyberGhost
- 256-bit encryption: CyberGhost uses 256-bit encryption, which is the highest level of encryption available. This means that your data is protected prying eyes, even if it is intercepted by hackers.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if your VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- No-logs policy: CyberGhost has a strict no-logs policy, which means that it does not store any of your browsing data. This means that your online activity cannot be tracked by CyberGhost or anyone else.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, once through CyberGhost's servers and then again through a partner server. This provides an extra layer of security for your data.
- Split tunneling: Split tunneling is a feature that allows you to choose which apps or websites use the VPN and which ones use your regular internet connection. This can be useful for things like gaming or streaming, where you need high speeds.
- Ad blocker: CyberGhost includes an ad blocker in its VPN app. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- Malware protection: CyberGhost also includes malware protection in its VPN app. This scans your traffic for malware and blocks it reaching your device.
- Transport Layer Security (TLS): TLS is a security protocol that is used to encrypt data in transit. CyberGhost uses TLS to encrypt your traffic when it is being transferred between your device and the VPN server.
- Secure DNS: CyberGhost uses secure DNS to prevent your DNS queries being intercepted by third parties. This ensures that your browsing activity remains private.
- Double VPN: CyberGhost's Double VPN feature encrypts your traffic twice, once through CyberGhost's servers and then again through a partner server. This provides an extra layer of security for your data.
- 256-bit encryption: CyberGhost uses 256-bit encryption, which is the highest level of encryption available. This means that your data is protected prying eyes, even if it is intercepted by hackers.
- IKEv2/IPSec: IKEv2/IPSec is a newer encryption protocol that is known for its speed and security. CyberGhost uses this protocol by default, but you can also choose to use OpenVPN or WireGuard.
PureVPN
- AES-256 encryption: PureVPN uses AES-256 encryption to protect your data, which is considered to be the gold standard in security. This means that your data is scrambled into gibberish that cannot be read by anyone without the encryption key.
- No logs policy: PureVPN claims to have a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your browsing history, traffic data, and even the websites you visit cannot be tracked by PureVPN or anyone else.
- Double VPN: PureVPN's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: PureVPN's split tunneling feature allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some things, but not for others.
- Ad blocker: PureVPN's ad blocker blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- Secure WiFi: PureVPN's Secure WiFi feature helps to protect your privacy when you connect to public WiFi networks. This is done by encrypting your traffic and preventing others snooping on it.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: PureVPN's DNS leak protection feature prevents your DNS requests being leaked to your ISP or other third parties.
- IPv6 leak protection: PureVPN's IPv6 leak protection feature prevents your IPv6 traffic being leaked to your ISP or other third parties.
- AES-256 encryption: PureVPN uses AES-256 encryption, which is considered to be the gold standard in security. This means that your data is scrambled into gibberish that cannot be read by anyone without the encryption key.
- Double VPN: PureVPN's Double VPN feature encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- OpenVPN: PureVPN supports the OpenVPN protocol, which is considered to be one of the most secure VPN protocols.
- WireGuard: PureVPN also supports the WireGuard protocol, which is a newer and more efficient VPN protocol.
Privacy Features
This section looks at the privacy features of PureVPN vs CyberGhost VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
CyberGhost VPN and PureVPN both offer robust privacy features. CyberGhost VPN, headquartered in privacy-friendly Romania, adheres to a strict no-log policy and supports anonymous payments via cryptocurrencies. Its privacy policies have not been independently audited. PureVPN, based in Hong Kong, also has a no-log policy, supports crypto payments but has undergone independent auditing. Despite this, CyberGhost VPN's jurisdiction outside of the Five Eyes alliance and its robust private browsing features make it a slightly better option for online privacy.
CyberGhost
- No-logs policy: CyberGhost has a strict no-logs policy, which means that it does not store any of your browsing data. This means that your online activity cannot be tracked by CyberGhost or anyone else.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if your VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- Private DNS: CyberGhost's Private DNS feature encrypts your DNS queries, which prevents your ISP or other third parties seeing what websites you are visiting.
- Ad blocker and malware protection: CyberGhost includes an ad blocker and malware protection in its VPN app. This can improve your browsing experience and protect your privacy.
- Double VPN: CyberGhost's Double VPN feature encrypts your traffic twice, once through CyberGhost's servers and then again through a partner server. This provides an extra layer of security for your data.
- Split tunneling: CyberGhost's Split tunneling feature allows you to choose which apps or websites use the VPN and which ones use your regular internet connection. This can be useful for things like gaming or streaming, where you need high speeds.
- Obfuscated servers: CyberGhost offers obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- Privacy guarantee: CyberGhost offers a privacy guarantee that promises to protect your privacy. If you are not satisfied with the service, you can get a full refund within 45 days.
- No connection logs: CyberGhost does not store any information about your VPN connections, including the time and date of your connection, the IP addresses of the servers you connected to, or the amount of data you transferred.
- No traffic logs: CyberGhost does not store any information about your online activity, including the websites you visited, the files you downloaded, or the apps you used.
- No payment logs: CyberGhost does not store any information about your payment method, such as your credit card number or PayPal account information.
- No device logs: CyberGhost does not store any information about your device, such as its IP address or MAC address.
PureVPN
- No logs policy: PureVPN claims to have a strict no-logs policy, which means that it does not collect any data about your online activity. This means that your browsing history, traffic data, and even the websites you visit cannot be tracked by PureVPN or anyone else.
- Private DNS: PureVPN uses private DNS servers to prevent your DNS requests being intercepted by third parties.
- Tor over VPN: PureVPN allows you to connect to the Tor network through its VPN servers. This can help to further protect your privacy and anonymity.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: PureVPN's split tunneling feature allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some things, but not for others.
- Ad blocker: PureVPN's ad blocker blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- Secure WiFi: PureVPN's Secure WiFi feature helps to protect your privacy when you connect to public WiFi networks. This is done by encrypting your traffic and preventing others snooping on it.
- No connection logs: PureVPN does not keep any records of your connection logs, which means that they do not store information about the websites you visit, the amount of data you transfer, or the time and duration of your VPN sessions.
- No traffic logs: PureVPN does not keep any traffic logs, which means that they do not store information about the content of your online activity.
- No IP logs: PureVPN does not keep any IP logs, which means that they do not store information about your real IP address.
- No DNS logs: PureVPN does not keep any DNS logs, which means that they do not store information about the websites you visit.
- No payment logs: PureVPN does not keep any payment logs, which means that they do not store information about your payment methods.
Speed Features
This section explores the speed features of CyberGhost VPN and PureVPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
CyberGhost VPN and PureVPN both offer commendable speeds, but they perform differently under varying conditions. CyberGhost VPN consistently delivers fast download and upload speeds, which are great for streaming and torrenting. It also performs well in third-party speed tests. On the other hand, PureVPN shows variable speed performance across its servers, which may affect streaming and download speeds. However, for some locations, PureVPN can provide satisfactory speed. Considering the consistency in high speed, robust server performance, and positive third-party speed tests, CyberGhost VPN is the overall winner in terms of speed.
CyberGhost
- High-speed servers: CyberGhost has a large network of servers that are optimized for speed. This means that you can expect fast speeds even when connecting to servers that are far away.
- Multiple server locations: CyberGhost has servers in over 91 countries, so you should be able to find a server that is close to you.
- Specialized servers: CyberGhost offers specialized servers for different purposes, such as streaming, torrenting, and gaming.
- Obfuscated servers: CyberGhost offers obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- Dedicated IP addresses: CyberGhost offers dedicated IP addresses for users who need a static IP address.
- P2P-optimized servers: CyberGhost has servers that are optimized for P2P file sharing.
- Streaming-optimized servers: CyberGhost has servers that are optimized for streaming video and audio.
- Gaming-optimized servers: CyberGhost has servers that are optimized for online gaming.
- High-speed servers: CyberGhost has a large network of servers that are optimized for speed. This means that you can expect fast speeds even when connecting to servers that are far away.
- Multiple protocols: CyberGhost supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and WireGuard. These protocols offer different trade-offs between speed and security.
- Automatic server selection: CyberGhost's automatic server selection feature chooses the fastest server for your location and needs. This can help to improve your speeds.
- Bandwidth throttling: CyberGhost does not throttle bandwidth, so you can enjoy the fastest possible speeds.
- No speed caps: CyberGhost does not impose any speed caps, so you can download and stream as much as you want.
PureVPN
- Large server network: PureVPN has a large server network with over 6,500 servers in over 90 countries. This gives you a lot of options to choose when connecting to a VPN server.
- P2P-optimized servers: PureVPN has dedicated P2P-optimized servers for torrenting. This means that you can download and upload files without worrying about being throttled or blocked.
- Dedicated IP addresses: PureVPN offers dedicated IP addresses for an additional fee. This can be useful if you need to maintain a consistent IP address for things like gaming or streaming.
- Obfuscated servers: PureVPN offers obfuscated servers that can help you to bypass censorship and geo-restrictions.
- Double VPN servers: PureVPN offers double VPN servers that encrypt your traffic twice, making it even more secure.
- Tor over VPN: PureVPN allows you to connect to the Tor network through its VPN servers. This can help to further protect your privacy and anonymity.
- 10Gbit connection speeds: PureVPN claims that all of its servers have 10Gbit connection speeds, which should provide you with fast and reliable connections.
- Multiple protocols: PureVPN supports a variety of VPN protocols, including OpenVPN, WireGuard, IKEv2, and L2TP/IPSec. Different protocols have different tradeoffs between speed and security.
- Smart server selection: PureVPN's smart server selection feature can help you to choose the fastest available server for your location.
- Kill switch: PureVPN's kill switch feature will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Split tunneling: PureVPN's split tunneling feature allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some things, but not for others.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by CyberGhost VPN versus PureVPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
CyberGhost VPN and PureVPN both offer high-speed connections, essential for unblocking streaming services and torrenting. CyberGhost leads with 6900+ servers in 90+ countries, optimized for streaming and torrenting, and can unblock a wider variety of platforms. PureVPN, on the other hand, operates 6500+ servers in 140+ countries but struggles with some streaming services. Both allow torrenting on dedicated servers. However, CyberGhost's no-logs policy is more robust and transparent. Therefore, for unblocking streaming services and torrenting, CyberGhost VPN emerges as the winner.
CyberGhost
- Streaming-optimized servers: CyberGhost has servers that are optimized for streaming video and audio. These servers are located close to popular streaming services, so you can get the best possible streaming quality.
- Unblocks popular streaming services: CyberGhost can unblock popular streaming services, such as Netflix, Hulu, Amazon Prime Video, BBC iPlayer, and Disney+. This means you can watch your favorite shows and movies no matter where you are in the world.
- No buffering or lag: CyberGhost's streaming-optimized servers are designed to provide fast and reliable streaming. This means you should be able to watch your favorite shows and movies without any buffering or lag.
- Easy to use: CyberGhost is easy to use, even for beginners. The app has a simple interface that makes it easy to find and connect to streaming-optimized servers.
- Money-back guarantee: CyberGhost offers a 45-day money-back guarantee. This means you can try it out risk-free and get a refund if you are not satisfied.
- P2P-optimized servers: CyberGhost has servers that are optimized for P2P file sharing. These servers have a lot of bandwidth and are less likely to be congested, which can improve your P2P speeds.
- No throttling: CyberGhost does not throttle bandwidth, so you can download as much as you want without any speed limits.
- No logs: CyberGhost does not store any logs of your P2P activity, so you can be sure that your privacy is protected.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if your VPN connection drops. This prevents your real IP address being exposed.
- Easy to use: CyberGhost is easy to use, even for beginners. The app has a simple interface that makes it easy to find and connect to P2P-optimized servers.
PureVPN
- Unblocks streaming services: PureVPN can unblock streaming services like Netflix, Hulu, and BBC iPlayer. This is great if you want to watch your favorite shows and movies anywhere in the world.
- Dedicated streaming servers: PureVPN has dedicated streaming servers for popular streaming services. This means that you can get the best possible streaming experience without having to worry about buffering or lag.
- High-speed streaming: PureVPN uses a variety of technologies to ensure that you get the best possible streaming experience. This includes using high-speed servers and optimizing your connection for streaming.
- No bandwidth throttling: PureVPN does not throttle your bandwidth, so you can stream as much as you want without having to worry about your speeds being slowed down.
- No DNS leaks: PureVPN uses DNS leak protection to prevent your DNS requests being leaked to your ISP or other third parties. This ensures that your streaming activity remains private.
- Supports P2P: PureVPN supports P2P file sharing, which means that you can use it to download and upload torrents.
- Dedicated P2P servers: PureVPN has dedicated P2P servers that are optimized for torrenting. This means that you can get the best possible speeds and performance when torrenting.
- No bandwidth throttling: PureVPN does not throttle your bandwidth when you are torrenting, so you can download and upload as much as you want without having to worry about your speeds being slowed down.
- No logs: PureVPN does not keep any logs of your torrenting activity, so you can be sure that your privacy is protected.
- Kill switch: PureVPN's kill switch will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
Support Features
This section looks at what kind of customer support you can expect from PureVPN versus CyberGhost VPN.
Winner is:
CyberGhost VPN and PureVPN both offer 24/7 customer support, including live chat, email, and online guides. However, CyberGhost has a slight upper hand due to its more detailed and user-friendly support guides and faster response times. It also offers a 45-day money-back guarantee, compared to PureVPN's 31-day policy. Therefore, in terms of customer support, CyberGhost VPN emerges as the overall winner due to its superior resources, response times, and more generous refund policy.
CyberGhost
- 24/7 live chat: CyberGhost offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Email support: CyberGhost also offers email support. This is a good option if you need to send a more detailed question or issue.
- Knowledge base: CyberGhost has a knowledge base that contains answers to frequently asked questions. This is a good resource if you can't find the answer to your question in the live chat or email support.
- Money-back guarantee: CyberGhost offers a 45-day money-back guarantee. This means you can try the service risk-free and get a refund if you are not satisfied.
PureVPN
- 24/7 live chat: PureVPN offers 24/7 live chat support. This means that you can get help a customer service representative at any time of the day or night.
- Email support: PureVPN also offers email support. This is a good option if you need to provide more details about your issue.
- Knowledge base: PureVPN has a comprehensive knowledge base that covers a wide range of topics. This is a good resource if you can't find the answer to your question in the live chat or email support.
- Ticket system: PureVPN also has a ticket system. This is a good option if you need to submit a more complex issue.
- Social media: PureVPN is also active on social media. You can reach out to them on Twitter or Facebook if you have a question or issue.
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