CyberGhost vs Hide.me Comparison

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In the sphere of Virtual Private Networks (VPNs), CyberGhost and Hide.me are two notable contenders. This article will dissect the strengths, weaknesses, and distinctive features of CyberGhost vs Hide.me, offering an informed comparison to aid your decision-making process. Stay tuned to see which VPN provider ultimately takes the crown.

Overview

Dive into our in-depth comparison of CyberGhost and Hide.me, two leading VPNs vying to protect your online privacy. We’ll dissect their security protocols, evaluate their commitment to user privacy, and test their speed capabilities. Whether you’re a casual browser or a dedicated streamer, we’ve got the insights you need to make an informed choice. No jargon, no fluff; just straightforward facts from your VPN expert.

CyberGhost VPN

CyberGhost

Price: From $2.19/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: CyberGhost VPN offers a 45-day money-back guarantee.

Official website: www.cyberghostvpn.com

CyberGhost VPN is best for individuals who value online privacy and security, and who want to access geo-restricted content from anywhere in the world.

Learn more about CyberGhost

Hide.me

Hide.me

Price: From $2.59/month

Trustpilot Rating: 4.5 out of 5 stars

Refund Policy: Hide.me offers a 30-day money back guarantee.

Official website: www.hide.me

Hide.me is best for individuals who prioritize online privacy and security, and desire a high-speed, reliable VPN service for secure internet browsing.

Learn more about Hide.me

CyberGhost VPN has been a reliable sentinel guarding my online privacy with a rich set of features that are both robust and user-friendly. Its vast server network ensures that a high-speed connection is always within reach. Whether it’s browsing or streaming, CyberGhost VPN has paved the way for a secure and fluid online experience, demonstrating a performance that screams 5 stars! – Mateo G.

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Hide.me stands as a beacon of privacy in the digital realm, emphasizing user anonymity and security. Its steadfast approach to maintaining a no-logs policy, coupled with robust encryption, means I browse with peace of mind, knowing my data is secure. It promises and delivers a secure and smooth online experience, meriting a splendid 5-star rating. – Min-Ji

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CyberGhost VPN offers an impressive range of servers worldwide, paired with a user-friendly interface that facilitates effortless connection to the desired location. While the service excels in many areas, the mobile application could benefit from further refinements to enhance stability. A strong contender, earning a 4-star rating. – Priya Singh

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Hide.me offers a streamlined VPN service focusing on user privacy and security. While it maintains a solid no-logs policy, a more extensive selection of server locations would enhance its appeal. A secure and private choice meriting a 4-star review. – Brandon W.

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Pros & Cons

This part analyzes the benefits and drawbacks of these two VPN services.

Winner is:

CyberGhost VPN outshines Hide.me with its larger server network (over 6900 servers globally compared to Hide.me's 1800+), better streaming capabilities, and a more user-friendly interface. Both offer strong security and no-logs policies, but CyberGhost's 45-day money-back guarantee and 24/7 live chat support give it an edge. Hide.me's free version is a plus, but its limited features don't match up to CyberGhost. Therefore, for its robust features and superior customer support, CyberGhost is the clear winner.

CyberGhost VPN

CyberGhost

Pros:
  • Large network of servers: CyberGhost has a large network of over 7,000 servers in over 91 countries. This gives you plenty of options to choose from, no matter where you are in the world.
  • Strong security: CyberGhost uses strong encryption and security features to protect your privacy. This includes 256-bit encryption, DNS leak protection, and a kill switch.
  • Unblocks streaming services: CyberGhost can unblock popular streaming services such as Netflix, Hulu, and Amazon Prime Video. This means you can watch your favorite shows and movies no matter where you are in the world.
  • Easy to use: CyberGhost is easy to use, even for beginners. The app is available for Windows, macOS, Linux, Android, iOS, and Amazon Fire TV.
  • Good value for money: CyberGhost offers a variety of pricing plans to suit different budgets. You can also get a discount if you sign up for a longer plan.
Cons:
  • Speeds can be slow: CyberGhost's speeds can be slow, especially on long-distance connections. This can be a problem for activities that require a lot of bandwidth, such as gaming and streaming HD video.
  • Parent company concerns: CyberGhost was acquired by Kape Technologies in 2017. Kape Technologies is a controversial company that has been accused of data privacy violations in the past.
  • No free trial: CyberGhost does not offer a free trial. You can only test it out for free for one day by signing up for a paid plan and then canceling before the trial period ends.
Hide.me

Hide.me

Pros:
  • Secure: Hide.me uses strong encryption and a no-logs policy to protect your privacy.
  • Fast: Hide.me has fast speeds, especially on its dedicated streaming servers.
  • P2P-friendly: Hide.me allows P2P traffic on all of its servers.
  • Easy to use: Hide.me has a user-friendly interface and is available on all major platforms.
  • Free plan: Hide.me offers a free plan with 10GB of data per month.
Cons:
  • Limited server network: Hide.me has a smaller server network than some other VPNs.
  • Data caps: The free plan has a data cap of 10GB per month.
  • Not all features are available in the free plan: Some features, such as split tunneling and multi-hop, are only available in the premium plan.

Key Features

This section compares the overall features of CyberGhost VPN vs Hide.me.

CyberGhost VPN HQ and country of jurisdiction is Romania, and CyberGhost VPN supports Windows, Mac, Linux, Android, iOS, Amazon Fire Stick, Android TV, and routers.

Hide.me HQ and country of jurisdiction is Malaysia, and Hide.me supports Windows, Mac, Linux, Android, and iOS.

Winner is:

CyberGhost VPN excels with its user-friendly interface, robust security features, and impressive network of over 6900 servers worldwide. Hide.me, on the other hand, offers strong privacy protections and unlimited simultaneous connections. However, it falls short with fewer servers and less reliable for streaming. Overall, for its superior server coverage, streaming reliability, and simplicity, CyberGhost VPN takes the win.

CyberGhost VPN

CyberGhost

  • Large network of servers: CyberGhost has a large network of over 7,000 servers in over 91 countries. This gives you plenty of options to choose from, no matter where you are in the world.
  • Strong security: CyberGhost uses strong encryption and security features to protect your privacy. This includes 256-bit encryption, DNS leak protection, and a kill switch.
  • Unblocks streaming services: CyberGhost can unblock popular streaming services such as Netflix, Hulu, and Amazon Prime Video. This means you can watch your favorite shows and movies no matter where you are in the world.
  • Easy to use: CyberGhost is easy to use, even for beginners. The app is available for Windows, macOS, Linux, Android, iOS, and Amazon Fire TV.
  • Good value for money: CyberGhost offers a variety of pricing plans to suit different budgets. You can also get a discount if you sign up for a longer plan.
  • Ad blocker and malware protection: CyberGhost includes an ad blocker and malware protection in its VPN app. This can improve your browsing experience and protect your privacy.
  • Double VPN: CyberGhost's Double VPN feature encrypts your traffic twice, once through CyberGhost's servers and then again through a partner server. This provides an extra layer of security for your data.
  • Split tunneling: CyberGhost's Split tunneling feature allows you to choose which apps or websites use the VPN and which ones use your regular internet connection. This can be useful for things like gaming or streaming, where you need high speeds.
  • Private DNS: CyberGhost's Private DNS feature encrypts your DNS queries, which prevents your ISP or other third parties seeing what websites you are visiting.
  • No-logs policy: CyberGhost has a strict no-logs policy, which means that it does not store any of your browsing data. This means that your online activity cannot be tracked by CyberGhost or anyone else.
  • 7-day free trial: CyberGhost offers a 7-day free trial, so you can try it out before you commit to a paid plan.
Hide.me

Hide.me

  • Strong encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
  • No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
  • Fast speeds: Hide.me has fast speeds, even on its long-distance servers. This makes it a good choice for streaming, gaming, and downloading.
  • P2P-friendly: Hide.me allows P2P traffic on all of its servers. This means that you can use it to torrent files without any problems.
  • Easy to use: Hide.me has a user-friendly interface and is available on all major platforms.
  • Free plan: Hide.me offers a free plan with 10GB of data per month. This is a great way to try out the service before you commit to a paid plan.

Security Features

This section looks at important security features of CyberGhost VPN and Hide.me such as encryption methods, protocols, split tunneling, kill switch, and more.

Winner is:

CyberGhost VPN and Hide.me both offer robust security features. CyberGhost VPN supports multiple protocols including WireGuard, OpenVPN, IKEv2, and even has adblocking features, and protection against data tracking, IP and DNS leaks. Importantly, it offers private DNS, strict no-logging policy, split tunneling, Kill Switch, and Onion Over VPN. Hide.me also supports similar protocols and has IP and DNS leak protection, but doesn't feature adblocking, Onion over VPN, or Double VPN. While both are good, the winner for comprehensive security is CyberGhost VPN due to its wider range of protective features.

CyberGhost VPN

CyberGhost

  • 256-bit encryption: CyberGhost uses 256-bit encryption, which is the highest level of encryption available. This means that your data is protected prying eyes, even if it is intercepted by hackers.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if your VPN connection drops. This prevents your real IP address being exposed.
  • DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
  • No-logs policy: CyberGhost has a strict no-logs policy, which means that it does not store any of your browsing data. This means that your online activity cannot be tracked by CyberGhost or anyone else.
  • Double VPN: Double VPN is a feature that encrypts your traffic twice, once through CyberGhost's servers and then again through a partner server. This provides an extra layer of security for your data.
  • Split tunneling: Split tunneling is a feature that allows you to choose which apps or websites use the VPN and which ones use your regular internet connection. This can be useful for things like gaming or streaming, where you need high speeds.
  • Ad blocker: CyberGhost includes an ad blocker in its VPN app. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
  • Malware protection: CyberGhost also includes malware protection in its VPN app. This scans your traffic for malware and blocks it reaching your device.
  • Transport Layer Security (TLS): TLS is a security protocol that is used to encrypt data in transit. CyberGhost uses TLS to encrypt your traffic when it is being transferred between your device and the VPN server.
  • Secure DNS: CyberGhost uses secure DNS to prevent your DNS queries being intercepted by third parties. This ensures that your browsing activity remains private.
  • Double VPN: CyberGhost's Double VPN feature encrypts your traffic twice, once through CyberGhost's servers and then again through a partner server. This provides an extra layer of security for your data.
  • 256-bit encryption: CyberGhost uses 256-bit encryption, which is the highest level of encryption available. This means that your data is protected prying eyes, even if it is intercepted by hackers.
  • IKEv2/IPSec: IKEv2/IPSec is a newer encryption protocol that is known for its speed and security. CyberGhost uses this protocol by default, but you can also choose to use OpenVPN or WireGuard.
Hide.me

Hide.me

  • 256-bit AES encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
  • No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
  • Kill switch: The kill switch is a feature that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.
  • IP leak protection: IP leak protection helps to prevent your real IP address leaking, even if there is a problem with the VPN connection.
  • RAM-only servers: Hide.me's servers use RAM only, which means that your data is not stored on any physical hard drives. This makes it more difficult for anyone to access your data, even if they were to seize the servers.
  • Obfuscation: Obfuscation is a technique that hides the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Double VPN: Double VPN is a feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
  • Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
  • SmartGuard: SmartGuard is an ad blocker that is built into the Hide.me VPN client. This can help to protect you malware and tracking.
  • 256-bit AES encryption: Hide.me uses 256-bit AES encryption to protect your data. This is the same encryption standard used by banks and governments.
  • WireGuard: WireGuard is a new VPN protocol that is known for its speed and security. Hide.me is one of the few VPN providers that offer WireGuard.
  • OpenVPN: OpenVPN is a tried-and-true VPN protocol that is known for its security. Hide.me supports OpenVPN over UDP and TCP.
  • IKEv2/IPSec: IKEv2/IPSec is a newer VPN protocol that is known for its speed and compatibility. Hide.me supports IKEv2/IPSec over UDP and TCP.

Privacy Features

This section looks at the privacy features of Hide.me vs CyberGhost VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.

Winner is:

CyberGhost VPN and Hide.me both offer robust privacy features. While both have a strict no-log policy, CyberGhost VPN outshines with its independent auditing, ensuring transparency and reliability. Although Hide.me has a strong private browsing feature, CyberGhost VPN has its headquarters outside the 'Five Eyes' jurisdiction, providing greater privacy. CyberGhost VPN also supports crypto payments, an advantage over Hide.me. Therefore, considering the comprehensive privacy attributes, CyberGhost VPN is the clear winner.

CyberGhost VPN

CyberGhost

  • No-logs policy: CyberGhost has a strict no-logs policy, which means that it does not store any of your browsing data. This means that your online activity cannot be tracked by CyberGhost or anyone else.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if your VPN connection drops. This prevents your real IP address being exposed.
  • DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
  • Private DNS: CyberGhost's Private DNS feature encrypts your DNS queries, which prevents your ISP or other third parties seeing what websites you are visiting.
  • Ad blocker and malware protection: CyberGhost includes an ad blocker and malware protection in its VPN app. This can improve your browsing experience and protect your privacy.
  • Double VPN: CyberGhost's Double VPN feature encrypts your traffic twice, once through CyberGhost's servers and then again through a partner server. This provides an extra layer of security for your data.
  • Split tunneling: CyberGhost's Split tunneling feature allows you to choose which apps or websites use the VPN and which ones use your regular internet connection. This can be useful for things like gaming or streaming, where you need high speeds.
  • Obfuscated servers: CyberGhost offers obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
  • Privacy guarantee: CyberGhost offers a privacy guarantee that promises to protect your privacy. If you are not satisfied with the service, you can get a full refund within 45 days.
  • No connection logs: CyberGhost does not store any information about your VPN connections, including the time and date of your connection, the IP addresses of the servers you connected to, or the amount of data you transferred.
  • No traffic logs: CyberGhost does not store any information about your online activity, including the websites you visited, the files you downloaded, or the apps you used.
  • No payment logs: CyberGhost does not store any information about your payment method, such as your credit card number or PayPal account information.
  • No device logs: CyberGhost does not store any information about your device, such as its IP address or MAC address.
Hide.me

Hide.me

  • No logs policy: Hide.me does not log your IP address, traffic data, or browsing history. This means that your online activity is completely anonymous.
  • RAM-only servers: Hide.me's servers use RAM only, which means that your data is not stored on any physical hard drives. This makes it more difficult for anyone to access your data, even if they were to seize the servers.
  • Kill switch: The kill switch is a feature that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.
  • IP leak protection: IP leak protection helps to prevent your real IP address leaking, even if there is a problem with the VPN connection.
  • Obfuscation: Obfuscation is a technique that hides the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Double VPN: Double VPN is a feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
  • Split tunneling: Split tunneling is a feature that allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection.
  • SmartGuard: SmartGuard is an ad blocker that is built into the Hide.me VPN client. This can help to protect you malware and tracking.
  • No IP address logs: Hide.me does not log your IP address, which is the address that is used to identify your device on the internet. This means that Hide.me cannot see what websites you visit or what files you download.
  • No traffic data logs: Hide.me does not log any information about your internet traffic, such as the websites you visit, the files you download, or the amount of data you use. This means that Hide.me cannot track your online activity.
  • No browsing history logs: Hide.me does not log your browsing history, which is a record of the websites you have visited. This means that Hide.me cannot see what websites you have visited in the past.
  • No DNS logs: Hide.me does not log your DNS queries, which are the requests that your device makes to translate domain names into IP addresses. This means that Hide.me cannot see what websites you are trying to visit.
  • No payment logs: Hide.me does not store any information about your payment method, such as your credit card number or PayPal account. This means that Hide.me cannot track your financial transactions.

Speed Features

This section explores the speed features of CyberGhost VPN and Hide.me when it comes to server technology for download/upload speeds for streaming and torrenting.

Winner is:

CyberGhost VPN and Hide.me are both reputable VPN services, with distinct speed features. CyberGhost VPN excels in third-party speed tests, providing fast download and upload speeds. Its globally distributed servers ensure a fast connection regardless of the user location, making it ideal for streaming sites and torrenting. Hide.me also offers decent speeds, but it falls slightly short of CyberGhost in server speed. While Hide.me is a good option, based on speed tests, server speed, and performance with streaming sites and torrenting, CyberGhost VPN emerges as the overall winner.

CyberGhost VPN

CyberGhost

  • High-speed servers: CyberGhost has a large network of servers that are optimized for speed. This means that you can expect fast speeds even when connecting to servers that are far away.
  • Multiple server locations: CyberGhost has servers in over 91 countries, so you should be able to find a server that is close to you.
  • Specialized servers: CyberGhost offers specialized servers for different purposes, such as streaming, torrenting, and gaming.
  • Obfuscated servers: CyberGhost offers obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
  • Dedicated IP addresses: CyberGhost offers dedicated IP addresses for users who need a static IP address.
  • P2P-optimized servers: CyberGhost has servers that are optimized for P2P file sharing.
  • Streaming-optimized servers: CyberGhost has servers that are optimized for streaming video and audio.
  • Gaming-optimized servers: CyberGhost has servers that are optimized for online gaming.
  • High-speed servers: CyberGhost has a large network of servers that are optimized for speed. This means that you can expect fast speeds even when connecting to servers that are far away.
  • Multiple protocols: CyberGhost supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and WireGuard. These protocols offer different trade-offs between speed and security.
  • Automatic server selection: CyberGhost's automatic server selection feature chooses the fastest server for your location and needs. This can help to improve your speeds.
  • Bandwidth throttling: CyberGhost does not throttle bandwidth, so you can enjoy the fastest possible speeds.
  • No speed caps: CyberGhost does not impose any speed caps, so you can download and stream as much as you want.
Hide.me

Hide.me

  • 2100+ servers: Hide.me has a large network of servers in 81 countries. This means that you should be able to find a server that is close to you and provides good speeds.
  • Dedicated streaming servers: Hide.me has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and watch your favorite shows and movies even if they are geo-blocked in your country.
  • P2P-friendly servers: Hide.me has P2P-friendly servers that are optimized for file sharing. This means that you can torrent files without any problems.
  • Obfuscated servers: Hide.me has obfuscated servers that are designed to hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
  • Double VPN servers: Hide.me has double VPN servers that route your traffic through two VPN servers. This can help to improve your privacy and security.
  • Split tunneling: Hide.me supports split tunneling, which allows you to choose which apps and websites use the VPN connection and which ones use your regular internet connection. This can be useful if you want to use a VPN for some of your online activity but not for others.
  • 2100+ servers: Hide.me has a large network of servers, which means that you should be able to find a server that is close to you and provides good speeds.
  • 10 Gbps servers: Hide.me's servers are all equipped with 10 Gbps connections, which means that they can handle a lot of traffic without slowing down.
  • WireGuard protocol: Hide.me supports the WireGuard protocol, which is a new VPN protocol that is known for its speed and security.
  • Automatic server selection: Hide.me's automatic server selection feature will choose the fastest server for you based on your location and the website you are trying to visit.
  • Speed test tool: Hide.me has a speed test tool that you can use to test the speed of the VPN connection before you connect.

Streaming & Torrenting Features

This section compares the streaming and torrenting features and capabilities provided by CyberGhost VPN versus Hide.me.

Popular Streaming Services
  • Netflix
  • Amazon Prime
  • Disney+
  • HBO Max
  • Paramount+
  • Hulu
  • Apple TV
  • Starz
  • ESPN+
  • Peacock
  • Canal Plus
  • Discovery Plus

Winner is:

CyberGhost VPN excels in unblocking popular streaming services like Netflix, BBC iPlayer, and Amazon Prime Video. It also supports torrenting on specific servers, with impressive download speeds. Hide.me, while offering good torrenting support, struggles to unblock some streaming services. CyberGhost's 7,000+ servers in 90+ countries also surpass Hide.me's 2,000 servers in 40+ countries. Hence, for both streaming and torrenting, CyberGhost VPN emerges as the winner thanks to its broad server coverage, high speed, and superior streaming service unblocking capabilities.

CyberGhost VPN

CyberGhost

  • Streaming-optimized servers: CyberGhost has servers that are optimized for streaming video and audio. These servers are located close to popular streaming services, so you can get the best possible streaming quality.
  • Unblocks popular streaming services: CyberGhost can unblock popular streaming services, such as Netflix, Hulu, Amazon Prime Video, BBC iPlayer, and Disney+. This means you can watch your favorite shows and movies no matter where you are in the world.
  • No buffering or lag: CyberGhost's streaming-optimized servers are designed to provide fast and reliable streaming. This means you should be able to watch your favorite shows and movies without any buffering or lag.
  • Easy to use: CyberGhost is easy to use, even for beginners. The app has a simple interface that makes it easy to find and connect to streaming-optimized servers.
  • Money-back guarantee: CyberGhost offers a 45-day money-back guarantee. This means you can try it out risk-free and get a refund if you are not satisfied.
  • P2P-optimized servers: CyberGhost has servers that are optimized for P2P file sharing. These servers have a lot of bandwidth and are less likely to be congested, which can improve your P2P speeds.
  • No throttling: CyberGhost does not throttle bandwidth, so you can download as much as you want without any speed limits.
  • No logs: CyberGhost does not store any logs of your P2P activity, so you can be sure that your privacy is protected.
  • Kill switch: The kill switch is a feature that automatically disconnects your internet connection if your VPN connection drops. This prevents your real IP address being exposed.
  • Easy to use: CyberGhost is easy to use, even for beginners. The app has a simple interface that makes it easy to find and connect to P2P-optimized servers.
Hide.me

Hide.me

  • Dedicated streaming servers: Hide.me has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and BBC iPlayer. This means that you can unblock these services and watch your favorite shows and movies even if they are geo-blocked in your country.
  • Fast speeds: Hide.me has fast speeds, which is important for streaming. You should be able to watch videos in HD without any buffering.
  • No bandwidth limits: Hide.me has no bandwidth limits, so you can stream as much as you want.
  • Easy to use: Hide.me is easy to use, even if you are not a tech-savvy person. You can simply connect to a streaming server and start watching your favorite shows and movies.
  • P2P-friendly servers: Hide.me has P2P-friendly servers that are optimized for file sharing. This means that you can torrent files without any problems.
  • No bandwidth limits: Hide.me has no bandwidth limits, so you can torrent as much as you want.
  • Strong encryption: Hide.me uses strong encryption to protect your data while you are torrenting. This helps to keep your torrenting activity private.
  • No logs policy: Hide.me does not log your torrenting activity. This means that your ISP or anyone else cannot see what files you are downloading or uploading.
  • Kill switch: Hide.me has a kill switch that blocks all internet traffic if the VPN connection drops. This helps to prevent your real IP address being exposed.

Support Features

This section looks at what kind of customer support you can expect from Hide.me versus CyberGhost VPN.

Winner is:

CyberGhost VPN and Hide.me both offer customer support, however, CyberGhost outshines with its 24/7 live chat support, extensive FAQ section, guides, and email support. Hide.me also offers live chat and email support, but lacks the comprehensive guides that CyberGhost offers. Customer support is crucial in a VPN service as it helps users troubleshoot issues and understand the service better. Thus, in terms of customer support, CyberGhost VPN is the clear winner.

CyberGhost VPN

CyberGhost

  • 24/7 live chat: CyberGhost offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
  • Email support: CyberGhost also offers email support. This is a good option if you need to send a more detailed question or issue.
  • Knowledge base: CyberGhost has a knowledge base that contains answers to frequently asked questions. This is a good resource if you can't find the answer to your question in the live chat or email support.
  • Money-back guarantee: CyberGhost offers a 45-day money-back guarantee. This means you can try the service risk-free and get a refund if you are not satisfied.
Hide.me

Hide.me

  • 24/7 live chat: Hide.me offers 24/7 live chat support. This means that you can get help a real person at any time of the day or night.
  • Knowledge base: Hide.me has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or if you have a general question about VPNs.
  • Email support: Hide.me also offers email support. This is a good option if you have a more complex issue that you need help with.
  • Social media support: Hide.me is also active on social media. You can contact them on Twitter or Facebook if you have a question or need help.

Check out how CyberGhost VPN and Hide.me stack up against other popular VPN services on the market.