In the world of Virtual Private Networks (VPN), Bitdefender VPN and TurboVPN are noteworthy contenders. This article will offer an in-depth comparison of Bitdefender VPN vs TurboVPN, highlighting their unique features, strengths, and potential drawbacks. Selecting the right VPN can be a complex task, but we’re here to simplify this process for you.
Overview
Dive into our comprehensive comparison between Bitdefender VPN and TurboVPN, two fierce competitors in the world of online privacy. We’ll dissect their security measures, privacy policies, and speed performances to guide you in choosing the superior VPN. From Bitdefender’s robust security to TurboVPN‘s acclaimed speed, we’ll leave no stone unturned. Stay tuned as we put these VPN giants under the microscope.
Bitdefender VPN
Price: From $2.50/month
Trustpilot Rating: 3.8 out of 5 stars
Refund Policy: Bitdefender VPN offers a 30-day money back guarantee.
Official website: www.bitdefender.com/vpn
Bitdefender VPN is best for individuals and businesses looking for a secure and private internet connection, especially when using public Wi-Fi networks.
TurboVPN
Price: From $4.17/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: TurboVPN does not offer a money-back guarantee or refund policy. Instead, they offer a free version of their service.
Official website: www.turbovpn.com
TurboVPN is best for internet users who prioritize maintaining their online privacy and security, and those who want to access geo-restricted content with ease.
Bitdefender VPN operates under a hallmark of excellence, bringing robust security features from a renowned name in cybersecurity. The service offers a seamless online experience, complemented by an intuitive user interface. It’s a service that stands tall in delivering on its promises, rightly deserving a 5-star rating. – Raj Patel
TurboVPN delivers on its name, providing turbo-fast connections complemented by robust security features. I have enjoyed a smooth and secure browsing experience, facilitated by an intuitive user interface that makes navigation a breeze. It’s a service that drives home a 5-star performance day in and day out. – Hiroshi
Leveraging its background in cybersecurity, Bitdefender VPN offers a service with sound security features. However, the daily traffic limit on the free version may deter heavy users. It manages to secure a 4-star rating with its premium offerings, showcasing potential for further growth. – Valeria
TurboVPN presents a user-friendly solution characterized by quick and secure connections. While reliable, a more transparent privacy policy would foster greater user trust. Offering commendable speeds, it claims a respectable 4-star rating. – Landon D.
Pros & Cons
This part analyzes the strong and weak points of these two VPN services.
Winner is:
Bitdefender VPN provides robust security with AES 256-bit encryption and a strict no-logs policy, ensuring your data remains private. It offers unlimited traffic and is integrated with Bitdefender security solutions. However, it has limited server locations and slower speeds compared to TurboVPN. Meanwhile, TurboVPN offers free services, but it lacks in security, is ad-supported, and has been involved in privacy controversies. Overall, Bitdefender VPN wins for its superior security and commitment to user privacy.
Bitdefender VPN
Pros:
- Strong encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is protected prying eyes.
- No-logs policy: Bitdefender VPN has a strict no-logs policy. This means that the company does not collect any data about your online activities, such as the websites you visit, the files you download, or the amount of data you use. This helps to protect your privacy.
- Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not legally required to collect or share your data.
- Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Ad blocker: The ad blocker is a feature that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
- Secure DNS: The secure DNS is a feature that encrypts your DNS requests. This can help to protect your privacy and security.
- Large server network: Bitdefender VPN has a large server network with over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed.
- Fast speeds: Bitdefender VPN offers good speeds. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most online activities.
- Easy to use: Bitdefender VPN is easy to use. The interface is simple and straightforward.
Cons:
- Confusion privacy policy: Bitdefender's privacy policy is somewhat confusing because it states that the company does not collect any personally identifiable information, but it also says that it may collect some non-personal information, such as the IP addresses of the servers that users connect to. This information could be used to track users' online activities, even when they are connected to the VPN.
- Introductory pricing for annual plans: Bitdefender VPN offers a free plan with a data limit of 200MB per day. The paid plans start at $2.99 per month for a one-year subscription. However, this introductory pricing is only available for the first year. After the first year, the price increases to $9.99 per month.
- No multi-hop connections on Windows: Multi-hop connections are when your traffic is routed through multiple servers before reaching its destination. This can help to improve your privacy and security. However, Bitdefender VPN does not support multi-hop connections on Windows.
- No option to change VPN protocol on Windows: Bitdefender VPN uses the Catapult Hydra protocol by default. This is a proprietary protocol that is developed by Hotspot Shield. However, users on Windows cannot change the VPN protocol.
- DNS leaks have been reported: DNS leaks occur when your device's DNS requests are sent unencrypted over the internet. This can reveal your real IP address and location. Bitdefender VPN has been reported to have DNS leaks in the past.
- Lacks some advanced security features: Bitdefender VPN does not offer some of the advanced security features that are available in other VPNs, such as a dedicated IP address or a kill switch. A dedicated IP address can help to protect your privacy by making it more difficult for websites to track your online activities. A kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops.
- Not as effective for streaming as some other VPNs: Bitdefender VPN can be used to stream content some streaming services, but it may not work with all services. For example, it has been reported to not work with Netflix in the United States.
TurboVPN
Pros:
- Free tier with unlimited bandwidth: This is a rare feature for a free VPN, and it can be useful if you only need a VPN occasionally. However, the free tier is very limited, with only a few servers and no features.
- Compatible with a wide range of platforms and devices: TurboVPN is compatible with most major platforms and devices, so you should be able to use it on your computer, smartphone, or tablet.
- Uses strong encryption protocols: TurboVPN uses strong encryption protocols, such as OpenVPN and IKEv2, to protect your data.
- Has a no-log policy: TurboVPN claims to have a no-log policy, which means it does not collect or store any user data. However, there have been some concerns about the company's privacy policy, so it is important to do your own research before using TurboVPN.
- Allows torrenting on some servers: TurboVPN allows torrenting on some of its servers, which can be useful if you want to download files the BitTorrent network.
- Unblocks streaming services: TurboVPN can unblock streaming services, such as Netflix, Hulu, and Amazon Prime Video. This can be useful if you want to watch content that is not available in your region.
Cons:
- Slow connection speeds: TurboVPN has slow connection speeds, especially on the free tier. This can make it difficult to stream videos or play online games.
- Has been known to leak DNS queries: DNS leaks can expose your real IP address, which can defeat the purpose of using a VPN. TurboVPN has been known to leak DNS queries in the past, but the company claims to have fixed this issue.
- Has a questionable privacy policy: TurboVPN's privacy policy allows the company to collect some user data, such as your IP address, device information, and usage history. This data can be used to track your online activity and target you with advertising.
- The free tier is very limited: The free tier of TurboVPN is very limited, with only a few servers and no features. This means that you will not be able to use it for streaming or torrenting.
- The paid plans are expensive: The paid plans for TurboVPN are expensive, especially compared to other VPNs.
- Customer support is not very responsive: TurboVPN's customer support is not very responsive. This can be a problem if you have any problems with the service.
Key Features
This section compares the overall features of Bitdefender VPN vs TurboVPN.
Bitdefender VPN HQ and country of jurisdiction is Romania, and Bitdefender VPN supports Windows, Mac, Android, and iOS platforms.
TurboVPN HQ and country of jurisdiction is Singapore, and TurboVPN supports Android, iOS, Windows, and Mac devices.
Winner is:
Bitdefender VPN stands out for its robust security, seamless integration with other Bitdefender products, and ability to bypass geo-restrictions. TurboVPN, while offering decent speeds and free access, lacks in terms of privacy policies and server options. Considering security, privacy, and overall performance, Bitdefender VPN takes the crown as the superior choice.
Bitdefender VPN
- Strong encryption: Bitdefender VPN uses military-grade encryption to protect your data. This means that your traffic is encrypted and cannot be read by anyone, not even Bitdefender.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones use your regular internet connection. This can be useful for things like streaming or gaming.
- Large server network: Bitdefender VPN has a large server network with over 4800 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you.
- Easy to use: Bitdefender VPN is easy to use and has a user-friendly interface. This makes it a good option for beginners.
- Affordable: Bitdefender VPN is a very affordable VPN. The monthly price starts at $2.99.
TurboVPN
- Free tier with unlimited bandwidth: This is a rare feature for a free VPN, and it can be useful if you only need a VPN occasionally. However, the free tier is very limited, with only a few servers and no features.
- Compatible with a wide range of platforms and devices: TurboVPN is compatible with most major platforms and devices, so you should be able to use it on your computer, smartphone, or tablet.
- Uses strong encryption protocols: TurboVPN uses strong encryption protocols, such as OpenVPN and IKEv2, to protect your data.
- Has a no-log policy: TurboVPN claims to have a no-log policy, which means it does not collect or store any user data. However, there have been some concerns about the company's privacy policy, so it is important to do your own research before using TurboVPN.
- Allows torrenting on some servers: TurboVPN allows torrenting on some of its servers, which can be useful if you want to download files the BitTorrent network.
- Unblocks streaming services: TurboVPN can unblock streaming services, such as Netflix, Hulu, and Amazon Prime Video. This can be useful if you want to watch content that is not available in your region.
Security Features
This section looks at important security features of Bitdefender VPN and TurboVPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Bitdefender VPN offers superior security with its robust VPN protocols, no-logging policy, and advanced features like split tunnelling, kill switch, and IP/DNS leak protection. It doesn't support adblocking, Onion over VPN, obfuscated servers, or Double VPN, but it does offer private DNS. In contrast, TurboVPN provides basic security with VPN protocols and an implied no-logging policy, but lacks features like split tunnelling, kill switch, and DNS leak protection. TurboVPN also falls short in adblocking, Onion over VPN, obfuscated servers, Double VPN, and private DNS. Therefore, Bitdefender VPN wins due to its comprehensive security features.
Bitdefender VPN
- Military-grade encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is encrypted and cannot be read by anyone, not even Bitdefender.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
- Secure DNS: Bitdefender VPN uses its own secure DNS servers to protect your privacy. This means that your DNS requests are not sent unencrypted over the internet.
- Double VPN: Bitdefender VPN offers a double VPN feature that routes your traffic through two VPN servers. This can help to improve your privacy and security.
- No-log policy: Bitdefender VPN has a strict no-log policy. This means that the company does not collect any data about your online activities.
- Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not subject to data retention laws that could force it to collect or share your data.
- Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
- AES-256 encryption: Bitdefender VPN uses the AES-256 encryption protocol, which is considered to be one of the most secure encryption protocols available. This means that your data is encrypted and cannot be read by anyone, not even Bitdefender.
- Perfect Forward Secrecy (PFS): Bitdefender VPN uses PFS, which means that the encryption keys are changed for each new VPN session. This makes it more difficult for anyone to crack the encryption keys, even if they have access to one of the keys a previous session.
- HMAC authentication: Bitdefender VPN uses HMAC authentication, which ensures that the data that is sent and received between your device and the VPN server is not tampered with.
- DNS leak protection: Bitdefender VPN has DNS leak protection, which prevents your DNS requests being sent unencrypted over the internet. This helps to protect your privacy and security.
TurboVPN
- Strong encryption: TurboVPN uses strong encryption protocols, such as OpenVPN and IKEv2, to protect your data. This means that your data is scrambled and unreadable to anyone who tries to intercept it.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- No-log policy: TurboVPN claims to have a no-log policy, which means it does not collect or store any user data. This means that your browsing activity cannot be traced back to you.
- AES-256 encryption: TurboVPN uses AES-256 encryption, which is the strongest encryption standard available. This means that your data is scrambled and unreadable to anyone who tries to intercept it.
- IKEv2/IPSec encryption: TurboVPN also supports IKEv2/IPSec encryption, which is another strong encryption standard. This can be useful if you are using a device that does not support OpenVPN.
- OpenVPN encryption: TurboVPN supports OpenVPN encryption, which is a widely used and well-respected encryption protocol. This can be useful if you are looking for a VPN that is compatible with a wide range of devices and operating systems.
Privacy Features
This section looks at the privacy features of TurboVPN vs Bitdefender VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Bitdefender VPN boasts a strict no-log policy, ensuring user activities aren't tracked or stored. While not independently audited, Bitdefender's reputation provides credibility. The service operates under Romanian jurisdiction, away from Five Eyes surveillance. However, it doesn't support crypto payments. TurboVPN, on the other hand, has a vaguer logging policy and hasn’t been independently audited either. It falls under Singapore jurisdiction, which is a potential Five Eyes ally. It doesn't support crypto payments as well. Considering the robust no-log policy and favorable jurisdiction, Bitdefender VPN emerges as the winner for privacy features.
Bitdefender VPN
- No-log policy: Bitdefender VPN has a strict no-log policy. This means that the company does not collect any data about your online activities, such as the websites you visit, the files you download, or the amount of data you use.
- Secure jurisdiction: Bitdefender VPN is based in Romania, which is a privacy-friendly jurisdiction. This means that the company is not subject to data retention laws that could force it to collect or share your data.
- Independent audits: Bitdefender VPN has been independently audited by Cure53, a leading security firm. The audit found that Bitdefender VPN is secure and that it does not collect any data about its users.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This can help to prevent your real IP address being exposed.
- Ad blocker: Bitdefender VPN includes an ad blocker that blocks ads and trackers. This can help to improve your browsing experience and protect your privacy.
- Secure DNS: Bitdefender VPN uses its own secure DNS servers to protect your privacy. This means that your DNS requests are not sent unencrypted over the internet.
- No connection logs: Bitdefender VPN does not keep any logs of your VPN connections. This means that the company does not know which servers you connect to, how long you are connected to each server, or what websites you visit while you are connected to the VPN.
- No traffic logs: Bitdefender VPN does not keep any logs of your internet traffic. This means that the company does not know what websites you visit, what files you download, or how much data you use while you are connected to the VPN.
- No metadata logs: Bitdefender VPN does not keep any metadata logs. This means that the company does not know your IP address, the time and date of your connections, or the amount of data you use.
TurboVPN
- No-log policy: TurboVPN claims to have a no-log policy, which means it does not collect or store any user data. This means that your browsing activity cannot be traced back to you.
- Kill switch: The kill switch is a security feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. This ensures that your browsing activity remains private.
- Secure tunneling: TurboVPN uses secure tunneling to encrypt all of your traffic, including your DNS queries. This ensures that your data is protected even if the VPN connection drops.
- Ad blocker: TurboVPN has an ad blocker built-in, which can help to protect your privacy and security.
- No connection logs: TurboVPN does not store any logs of your VPN connections. This means that the company does not know which servers you connect to, how long you stay connected, or what websites you visit.
- No traffic logs: TurboVPN does not store any logs of your internet traffic. This means that the company does not know what data you send and receive over the VPN.
- No DNS logs: TurboVPN does not store any logs of your DNS queries. This means that the company does not know which websites you visit.
Speed Features
This section explores the speed features of Bitdefender VPN and TurboVPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Bitdefender VPN provides decent speed performances with consistent download and upload speeds, and it excels in third-party speed tests. While it may not be the fastest for streaming or torrenting, its server speed is reliable. On the other hand, TurboVPN offers slightly slower speeds, particularly notable in upload speeds and server speed. Both VPNs support streaming sites but Bitdefender edges out in terms of speed consistency. Thus, considering these factors, Bitdefender VPN emerges as the overall winner in terms of speed features.
Bitdefender VPN
- Over 4,000 servers: Bitdefender VPN has over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed and reduce latency.
- P2P-optimized servers: Bitdefender VPN has dedicated servers for P2P file sharing. These servers are optimized for high speeds and low latency, making them ideal for downloading and uploading large files.
- Obfuscated servers: Bitdefender VPN has obfuscated servers that can be used to bypass censorship and geo-restrictions. These servers encrypt your traffic twice, making it more difficult for censors to block.
- Double VPN servers: Bitdefender VPN has double VPN servers that route your traffic through two VPN servers. This provides an extra layer of security and privacy.
- Split tunneling: Bitdefender VPN allows you to choose which apps and websites use the VPN and which ones use your regular internet connection. This can be useful for things like streaming or gaming.
- Catapult Hydra protocol: Bitdefender VPN uses the Catapult Hydra protocol, which is a proprietary protocol that is developed by Hotspot Shield. This protocol is designed to be fast and secure.
- Large server network: Bitdefender VPN has a large server network with over 4,000 servers in over 80 countries. This gives you a lot of options for connecting to a server that is close to you, which can help to improve your speed.
- Automatic server selection: Bitdefender VPN has an automatic server selection feature that will automatically connect you to the fastest server available.
- Bandwidth throttling: Bitdefender VPN does not throttle bandwidth, which means that you can use as much data as you want without any speed restrictions.
TurboVPN
- Number of servers: TurboVPN has over 21,000 servers in over 50 countries. This means that you should be able to find a server that is close to you, which will help to improve your speeds.
- Server types: TurboVPN offers a variety of server types, including P2P servers, streaming servers, and dedicated IP servers. This can be useful if you are looking to use a VPN for specific purposes, such as torrenting or streaming.
- Server locations: TurboVPN has servers in over 50 countries. This means that you can connect to a server in any country, which can be useful if you are trying to access geo-restricted content.
- Server security: TurboVPN uses strong encryption protocols to protect your data. This means that your data is safe prying eyes, even if the VPN connection is intercepted.
- Turbo Speed: TurboVPN claims to offer "turbo speed" connections, but this is not always the case. In fact, some users have reported slow speeds with TurboVPN.
- Server location: The speed of your connection will depend on the server location you choose. If you are connecting to a server that is far away, your speeds will be slower.
- Protocol: The protocol you use can also affect your speed. OpenVPN is generally the fastest protocol, but it is not always the most reliable.
- Traffic: The amount of traffic on the server can also affect your speed. If the server is congested, your speeds will be slower.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Bitdefender VPN versus TurboVPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Bitdefender VPN and TurboVPN both offer capabilities for unblocking streaming services and torrenting. Bitdefender VPN provides secure, encrypted connections and works well with various streaming platforms, but its torrenting support is limited. TurboVPN, on the other hand, offers free and premium versions with good unblocking capabilities, and supports torrenting on certain servers. However, it lacks the robust security features of Bitdefender. Overall, for a balance between streaming, torrenting and security, Bitdefender VPN comes out on top. However, those prioritizing free torrenting might prefer TurboVPN.
Bitdefender VPN
- Unblocks geo-restricted content: Bitdefender VPN can be used to unblock geo-restricted content. This means that you can access streaming services and websites that are not available in your region.
- Fast speeds: Bitdefender VPN offers good speeds for streaming. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most streaming services.
- No buffering: Bitdefender VPN does not cause buffering when streaming. This is because the VPN encrypts your traffic, which can help to improve your connection stability.
- Easy to use: Bitdefender VPN is easy to use for streaming. Simply connect to a server in the region where the content you want to watch is available and start streaming.
- Allows P2P file sharing: Bitdefender VPN allows P2P file sharing. This means that you can use the VPN to download and share files using BitTorrent and other P2P protocols.
- Fast speeds: Bitdefender VPN offers good speeds for torrenting. In tests, it has been shown to be able to maintain speeds of up to 80 Mbps, which is fast enough for most torrenting needs.
- No IP leaks: Bitdefender VPN has a strict no-logs policy and does not leak your IP address when you are torrenting. This means that your ISP cannot see what you are downloading or sharing.
- Secure and private: Bitdefender VPN uses strong encryption to protect your data when you are torrenting. This means that your data is safe prying eyes.
- Easy to use: Bitdefender VPN is easy to use for torrenting. Simply connect to a server and start downloading or sharing files.
TurboVPN
- Streaming servers: TurboVPN has dedicated streaming servers for popular streaming services, such as Netflix, Hulu, and Disney+. This can be useful if you are trying to access geo-restricted content.
- No throttling: TurboVPN does not throttle its streaming servers. This means that you should be able to stream content without buffering or lag.
- Ad blocker: TurboVPN has an ad blocker built-in, which can help to improve your streaming experience.
- P2P servers: TurboVPN has P2P servers that are optimized for torrenting. This can help to improve your speeds and reduce the risk of throttling.
- No throttling: TurboVPN does not throttle its P2P traffic. This means that you should be able to torrent without buffering or lag.
- Kill switch: TurboVPN has a kill switch that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
Support Features
This section looks at what kind of customer support you can expect from TurboVPN versus Bitdefender VPN.
Winner is:
Bitdefender VPN offers 24/7 customer support through live chat, email, and phone, providing quick, professional responses to all inquiries. TurboVPN, on the other hand, only offers email support and responses are often delayed. Customer support is vital for a VPN service as it ensures users can swiftly resolve issues and maintain secure, uninterrupted connections. Therefore, Bitdefender VPN emerges as the clear winner with its comprehensive, responsive, and round-the-clock support.
Bitdefender VPN
- 24/7 live chat: Bitdefender VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of day or night.
- Email support: Bitdefender VPN also offers email support. This is a good option if you need to send a more detailed message or attach files.
- Knowledge base: Bitdefender VPN has a comprehensive knowledge base that covers a wide range of topics. This can be a helpful resource if you are having trouble with the VPN or need to learn more about how it works.
- Social media: Bitdefender VPN is also active on social media. You can contact the company through their Facebook, Twitter, or LinkedIn pages.
TurboVPN
- Live chat: TurboVPN offers 24/7 live chat support. This can be useful if you have any problems with the service.
- Email support: TurboVPN also offers email support. You can send an email to the company if you have a question or problem that you cannot resolve through live chat.
- Knowledge base: TurboVPN has a knowledge base that contains articles and tutorials on how to use the service. This can be useful if you are having trouble with the service and do not want to wait for a response customer support.
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