In the world of VPN services, Atlas VPN and TorGuard stand as competitive options. This article aims to dissect the features, strengths, and weaknesses of Atlas VPN vs TorGuard, shedding light on which platform could better serve your internet privacy needs. Making the right choice depends on the specifics of what you’re looking for in a VPN service.
Overview
In this comparison, we’ll delve deep into the security, privacy, and speed features of Atlas VPN and TorGuard – two strong contenders in the VPN market. Will Atlas VPN‘s budget-friendly service and user-friendly interface triumph, or will TorGuard‘s advanced configurations and robust security measures reign supreme? Read on to discover which VPN could be your ultimate privacy shield online.
Atlas VPN
Price: From $1.83/month
Trustpilot Rating: 4.1 out of 5 stars
Refund Policy: Atlas VPN offers a 30-day money-back guarantee.
Official website: www.atlasvpn.com
Atlas VPN is best for individuals seeking secure, private and unrestricted internet access, whether they’re at home, at work, or on the go.
TorGuard
Price: From $4.99/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: TorGuard offers a 7-day money back guarantee.
Official website: www.torguard.net
TorGuard is best for individuals seeking high-level online privacy and security, particularly those who frequently download or stream content.
Atlas VPN takes user security and privacy to the next level with its reliable and user-friendly service. The robust encryption safeguards your data while the elegant and intuitive interface ensures smooth navigation. I have found peace of mind while browsing, thanks to the top-tier security features it offers. It is the epitome of both sophistication and simplicity, fully warranting a 5-star review! – Sofia
TorGuard has stood as a guardian in the virtual world, delivering a seamless blend of speed and security. Its performance, characterized by a plethora of servers worldwide and stellar customer service, has made my online journey smooth and secure. The ability to customize my experience to suit my needs further amplifies its position as a 5-star service in the VPN space. – Louise D.
Atlas VPN impresses with its straightforward approach to online security and privacy. It offers robust encryption and a simple user interface. While it covers the basics well, a more extensive server network would elevate the service even further. A promising service that merits a 4-star review. – Elise J.
TorGuard stands as a reliable option for tech enthusiasts, offering a range of customizable security options. Though robust, it might appear slightly complex for VPN newbies. A reliable choice with a deserved 4-star rating, particularly for users with a technical background. – Kimberly Santos
Pros & Cons
This segment analyzes the strengths and weaknesses of these two Virtual Private Networks.
Winner is:
Atlas VPN offers a user-friendly interface, robust security protocols, and unlimited devices, but its speed can be inconsistent. TorGuard, on the other hand, provides high-speed connections and a plethora of features, but it suffers from a complex setup and limited device support. Considering simplicity, security, and device support, Atlas VPN takes the overall win despite its speed inconsistencies.
Atlas VPN
Pros:
- Fast speeds: Atlas VPN offers fast speeds, even on its free plan. This is thanks to its use of the WireGuard protocol and its optimized servers.
- Secure: Atlas VPN uses strong encryption and other security features to protect your data. This includes a no-logs policy, a kill switch, and DNS leak protection.
- Affordable: Atlas VPN offers a variety of pricing plans, including a free plan. The paid plans are very affordable, making Atlas VPN a good option for budget-minded users.
- Unblocks streaming services: Atlas VPN can unblock popular streaming services, such as Netflix, Hulu, and Disney+. This allows you to watch your favorite shows and movies anywhere in the world.
- Unlimited device connections: Atlas VPN allows unlimited device connections with a single account. This means that you can protect all of your devices with a single VPN subscription.
- Good customer support: Atlas VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
Cons:
- Small server network: Atlas VPN has a relatively small server network, compared to some other VPN providers. This can sometimes lead to slower speeds, especially during peak times.
- Doesn't use diskless VPN servers: Atlas VPN uses traditional VPN servers, which means that your data is stored on the servers. This is not as secure as diskless VPN servers, which delete all data when the server is rebooted.
- Some features are not available on the free plan: Some features, such as split tunneling and Double VPN, are not available on the free plan.
- Kill switch can be a bit buggy: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed. However, the kill switch on Atlas VPN can sometimes be a bit buggy and may not always work as expected.
TorGuard
Pros:
- Extensive global network: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
- Robust security features: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. It also offers a number of other security features, such as DNS leak protection and a kill switch.
- Good for torrenting: TorGuard is a good choice for torrenting, as it offers dedicated servers for this purpose. These servers are optimized for high speeds and low latency, making them ideal for downloading large files.
- Customizable: TorGuard is highly customizable, giving you a lot of control over your VPN experience. You can choose the encryption level, the protocol, and even the specific server you want to connect to.
- Good customer support: TorGuard has a good customer support team that is available 24/7. They are responsive and helpful, and they can help you with any problems you may have.
Cons:
- Unintuitive user interface: The TorGuard user interface is not the most intuitive. It can be difficult to find what you're looking for, and the settings can be confusing.
- Not the best for streaming: TorGuard is not the best VPN for streaming, as it can have problems unblocking certain streaming services.
- No public audits: TorGuard has not been independently audited, which means that there is no way to verify its claims about security and privacy.
- Pricey: TorGuard is more expensive than some other VPNs.
Key Features
This section compares the overall features of Atlas VPN vs TorGuard.
Atlas VPN HQ and country of jurisdiction is United States, and Atlas VPN supports Windows, Mac, Android, and iOS.
TorGuard HQ and country of jurisdiction is United States, and TorGuard supports Windows, Mac, Linux, Android, and iOS. It also offers browser extensions for Chrome and Firefox.
Winner is:
Atlas VPN boasts unlimited devices, robust security features, and a user-friendly interface, perfect for beginners. TorGuard, on the other hand, offers more configuration options, catering to tech-savvy users. Despite TorGuard's versatility, Atlas VPN outshines it with its simplicity, data breach scanner, and superior affordability, making it a more accessible and holistic choice for those seeking online privacy. Therefore, Atlas VPN is the clear winner in this comparison.
Atlas VPN
- Fast speeds: Atlas VPN has a relatively small server network, but it still manages to offer fast speeds. This is thanks to its use of WireGuard protocol and its optimization for streaming and torrenting.
- Secure with a no-logs policy: Atlas VPN has a strict no-logs policy, which means that it does not collect any data about your online activity. This makes it a good choice for privacy-conscious users.
- Affordable pricing: Atlas VPN offers a variety of pricing plans, including a free version. The paid plans are very affordable, making Atlas VPN a good option for budget-minded users.
- Unblocks popular streaming services: Atlas VPN can unblock popular streaming services such as Netflix, Hulu, and Disney+. This makes it a good choice for users who want to watch their favorite shows and movies anywhere in the world.
- Offers specialized servers for streaming and torrenting: Atlas VPN offers specialized servers for streaming and torrenting. These servers are optimized for these activities, providing fast speeds and reliable connections.
- Unlimited device connections: Atlas VPN allows unlimited device connections with a single account. This means that you can protect all of your devices with a single VPN subscription.
- Good customer support: Atlas VPN offers good customer support. You can contact customer support through live chat, email, or a knowledge base.
TorGuard
- Extensive global network: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
- Robust security features: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. It also offers a number of other security features, such as DNS leak protection and a kill switch.
- Good for torrenting: TorGuard is a good choice for torrenting, as it offers dedicated servers for this purpose. These servers are optimized for high speeds and low latency, making them ideal for downloading large files.
- Customizable: TorGuard is highly customizable, giving you a lot of control over your VPN experience. You can choose the encryption level, the protocol, and even the specific server you want to connect to.
- Good customer support: TorGuard has a good customer support team that is available 24/7. They are responsive and helpful, and they can help you with any problems you may have.
- Private VPN Cloud: TorGuard offers a Private VPN Cloud service that allows you to host your own VPN server. This is a great option for businesses or individuals who need a high level of security and privacy.
- No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Dedicated IP addresses: TorGuard offers dedicated IP addresses, which can be useful for businesses or individuals who need a consistent IP address. This can be helpful for things like online gaming or accessing websites that block VPNs.
Security Features
This section looks at important security features of Atlas VPN and TorGuard such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Atlas VPN and TorGuard both offer robust security features. Atlas VPN uses AES-256 encryption, supports IKEv2 and WireGuard protocols, and offers a kill switch, IP/DNS leak protection, and a strict no-logs policy. TorGuard also uses AES-256 encryption, supports multiple protocols including OpenVPN, WireGuard, and IKEv2, and features an ad blocker, kill switch, no-logs policy, and IP/DNS leak protection. However, TorGuard lacks features like Double VPN and Onion over VPN. Considering the balance between security and added features, Atlas VPN is the winner.
Atlas VPN
- Military-grade encryption: Atlas VPN uses military-grade encryption to protect your data. The encryption used is AES-256 bit, which is the same encryption used by banks and government agencies.
- No-logs policy: Atlas VPN has a strict no-logs policy. This means that it does not collect any data about your online activity, including your IP address, browsing history, or traffic data.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure.
- SafeBrowse: SafeBrowse is a feature that blocks malicious websites and ads.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't.
- AES-256 bit encryption: Atlas VPN uses AES-256 bit encryption, which is the most secure encryption standard available. It is virtually unbreakable, even by the most powerful supercomputers.
- ChaCha20-Poly1305: Atlas VPN also uses ChaCha20-Poly1305 encryption, which is a newer encryption standard that is just as secure as AES-256 bit encryption. ChaCha20 is faster than AES-256 bit encryption, making it a good choice for mobile devices.
- IPSec/IKEv2: Atlas VPN uses IPSec/IKEv2 tunneling protocol, which is a standard tunneling protocol that is used by many VPN providers. It is considered to be a secure tunneling protocol.
- WireGuard: Atlas VPN also uses WireGuard tunneling protocol, which is a newer tunneling protocol that is considered to be even more secure than IPSec/IKEv2. WireGuard is also faster than IPSec/IKEv2, making it a good choice for mobile devices.
TorGuard
- AES-256 bit encryption: TorGuard uses strong encryption to protect your data, including AES-256 bit encryption. This is the same encryption that is used by banks and governments, and it is considered to be unbreakable.
- DNS leak protection: DNS leak protection prevents your real IP address leaking out, even if the VPN connection drops. This is important because it can prevent your ISP or other third parties tracking your online activity.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
- No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Stealth VPN: Stealth VPN is a feature that masks your VPN traffic so that it looks like regular internet traffic. This can be useful for bypassing censorship or accessing websites that block VPNs.
- Private DNS: TorGuard offers a private DNS service that prevents your ISP or other third parties seeing the websites you visit.
- Tor over VPN: TorGuard allows you to connect to the Tor network through its VPN servers. This provides an additional layer of security and anonymity.
- AES-256 bit encryption: TorGuard uses AES-256 bit encryption, which is considered to be unbreakable. This is the same encryption that is used by banks and governments.
- SHA-512 authentication: TorGuard uses SHA-512 authentication, which is a secure way to verify the authenticity of the VPN server.
- Perfect Forward Secrecy: TorGuard uses Perfect Forward Secrecy, which means that each session uses a unique encryption key. This makes it more difficult for attackers to decrypt your traffic even if they manage to break the encryption for one session.
- Multiple protocols: TorGuard supports multiple VPN protocols, including OpenVPN, WireGuard, and IKEv2. This allows you to choose the protocol that best suits your needs.
- Obfuscated servers: TorGuard offers obfuscated servers that can be used to bypass censorship or hide your VPN usage your ISP.
Privacy Features
This section looks at the privacy features of TorGuard vs Atlas VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Atlas VPN and TorGuard both offer robust privacy features. Both have a strict no-log policy. However, Atlas VPN goes a step further by having had its privacy practices independently audited, ensuring transparency and accountability. Although TorGuard's base is in the US (a Five Eyes member), Atlas VPN, headquartered in the privacy-friendly jurisdiction of Cyprus, has a clear advantage. Both support crypto payments, enhancing user anonymity. Considering the independent audit and superior data jurisdiction, the winner in terms of privacy features is Atlas VPN.
Atlas VPN
- No-logs policy: Atlas VPN has a strict no-logs policy. This means that it does not collect any data about your online activity, including your IP address, browsing history, or traffic data.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. DNS queries are used to translate domain names into IP addresses. If your DNS queries are not protected, your real IP address could be exposed.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. Your traffic is first encrypted by the VPN server, and then it is encrypted again by a second VPN server.
- SafeBrowse: SafeBrowse is a feature that blocks malicious websites and ads. This can help protect you malware and other online threats.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a VPN for some activities, but not others.
- RAM-only servers: Atlas VPN's servers use RAM-only storage, which means that all data is deleted when the server is rebooted. This makes it even more difficult for anyone to access your data.
- Independent audits: Atlas VPN has been independently audited by Cure53, a leading security firm. The audit found that Atlas VPN is compliant with its privacy policy and that it does not collect any unnecessary data.
- No IP address logs: Atlas VPN does not log your IP address, which is the address of your device on the internet. This means that your real IP address is never exposed to the VPN provider or any third parties.
- No browsing history logs: Atlas VPN does not log your browsing history, which is the websites that you visit. This means that your browsing activity is not tracked by the VPN provider or any third parties.
- No traffic logs: Atlas VPN does not log your traffic data, which is the data that you send and receive over the internet. This means that your online activity is not monitored by the VPN provider or any third parties.
- No DNS logs: Atlas VPN does not log your DNS queries, which are the requests that your device makes to translate domain names into IP addresses. This means that your real IP address is not exposed to the VPN provider or any third parties.
- No payment logs: Atlas VPN does not log your payment information, such as your credit card number or PayPal account information. This means that your payment information is not stored by the VPN provider or any third parties.
TorGuard
- No logs policy: TorGuard has a strict no-logs policy, which means that it does not collect or store any data about your online activity. This means that your privacy is protected even if the VPN is ever hacked.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
- DNS leak protection: DNS leak protection prevents your real IP address leaking out, even if the VPN connection drops. This is important because it can prevent your ISP or other third parties tracking your online activity.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. This is done by routing your traffic through two VPN servers instead of one.
- Stealth VPN: Stealth VPN is a feature that masks your VPN traffic so that it looks like regular internet traffic. This can be useful for bypassing censorship or accessing websites that block VPNs.
- Private DNS: TorGuard offers a private DNS service that prevents your ISP or other third parties seeing the websites you visit.
- Tor over VPN: TorGuard allows you to connect to the Tor network through its VPN servers. This provides an additional layer of security and anonymity.
- No connection logs: TorGuard does not keep any records of your VPN connections, including the time, date, duration, or destination of your connections.
- No traffic logs: TorGuard does not keep any records of your internet traffic, including the websites you visit, the files you download, or the amount of data you transfer.
- No DNS logs: TorGuard does not keep any records of your DNS requests, which are the queries your computer makes to translate domain names into IP addresses.
- No payment logs: TorGuard does not keep any records of your payment information, such as your credit card number or PayPal account information.
Speed Features
This section explores the speed features of Atlas VPN and TorGuard when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Atlas VPN and TorGuard both provide reliable speeds, but third-party tests show Atlas VPN consistently outperforms TorGuard. Atlas VPN's download and upload speeds are impressively fast, ensuring seamless streaming and torrenting. In contrast, TorGuard, while offering decent speed, lags behind in server speed. Atlas VPN also excels in unblocking streaming sites efficiently. Although TorGuard is competent, it sometimes struggles with certain platforms. Considering all these aspects, Atlas VPN emerges as the clear winner for its superior speed performance across various parameters.
Atlas VPN
- Number of servers: Atlas VPN has over 750 servers in over 30 countries. This gives you a wide range of servers to choose from, which can help you improve speeds and find a server that is close to your location.
- Types of servers: Atlas VPN offers a variety of servers, including streaming servers, torrenting servers, and double VPN servers. This allows you to choose the right server for your needs.
- Location of servers: Atlas VPN has servers located in over 30 countries. This gives you a wide range of servers to choose from, which can help you improve speeds and find a server that is close to your location.
- Uptime: Atlas VPN has a high uptime, which means that the servers are usually available when you need them.
- Performance: Atlas VPN's servers offer good performance, which means that you can stream, torrent, and browse the internet without any problems.
- Security: Atlas VPN's servers are secure, which means that your data is protected unauthorized access.
- WireGuard protocol: Atlas VPN uses the WireGuard protocol, which is a newer tunneling protocol that is considered to be faster than the older IPSec/IKEv2 protocol.
- Optimized servers: Atlas VPN has optimized its servers for streaming and torrenting, which can help to improve speeds for these activities.
- Closest server: Atlas VPN will automatically connect you to the closest server to your location, which can help to improve speeds.
- Limited bandwidth: Atlas VPN's free plan has limited bandwidth, which can slow down speeds.
- Server load: The load on the server can also affect speeds. If the server is overloaded, it may slow down your connection.
TorGuard
- 3,000+ servers in 50+ countries: TorGuard has a large network of over 3,000 servers in over 50 countries. This gives you plenty of options to choose from, no matter where you are in the world.
- Dedicated IP addresses: TorGuard offers dedicated IP addresses, which can be useful for businesses or individuals who need a consistent IP address. This can be helpful for things like online gaming or accessing websites that block VPNs.
- Obfuscated servers: TorGuard offers obfuscated servers that can be used to bypass censorship or hide your VPN usage your ISP. Obfuscated servers use a special technique to disguise their traffic, making it look like regular internet traffic. This can be useful for users in countries with strict internet censorship or for users who want to hide their VPN usage their ISP.
- P2P-optimized servers: TorGuard has P2P-optimized servers that are designed for torrenting. These servers are located in countries where torrenting is legal and they have high bandwidth and low latency.
- Streaming-optimized servers: TorGuard has streaming-optimized servers that are designed for streaming video and audio. These servers are located in countries where the content you want to watch is available and they have high bandwidth and low latency.
- Private VPN Cloud: TorGuard offers a Private VPN Cloud service that allows you to host your own VPN server. This is a great option for businesses or individuals who need a high level of security and privacy.
- Unlimited bandwidth and speeds: TorGuard offers unlimited bandwidth and speeds, which means that you can download and upload as much data as you want without any restrictions.
- WireGuard protocol: TorGuard supports the WireGuard protocol, which is one of the fastest VPN protocols available.
- Optimized servers: TorGuard has optimized servers for different activities, such as streaming, gaming, and torrenting. This ensures that you get the best possible speeds for your needs.
- Automatic server selection: TorGuard's automatic server selection feature will automatically connect you to the fastest server available.
- Kill switch: TorGuard's kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed if the VPN connection is interrupted.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Atlas VPN versus TorGuard.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Atlas VPN and TorGuard both offer good solutions for unblocking streaming services and torrenting. Atlas VPN provides unlimited devices, a strict no-logs policy, and excellent unblocking capabilities, although its server network is smaller. TorGuard has an extensive server network, advanced security features, and supports P2P connections for torrenting. However, it struggles with unblocking some streaming services and its interface is not very user-friendly. Considering overall performance and user experience, Atlas VPN would be the winner due to its strong unblocking capabilities and more user-friendly interface.
Atlas VPN
- Unblocks popular streaming services: Atlas VPN can unblock popular streaming services, such as Netflix, Hulu, and Disney+. This allows you to watch your favorite shows and movies anywhere in the world.
- Fast speeds for streaming: Atlas VPN offers fast speeds for streaming. This means that you can watch your favorite shows and movies without any buffering or lag.
- Optimized servers for streaming: Atlas VPN has optimized servers for streaming. This means that the servers are configured to provide the best possible speeds for streaming.
- No bandwidth limits: Atlas VPN's paid plans do not have bandwidth limits. This means that you can stream as much as you want without having to worry about running out of data.
- Secure streaming: Atlas VPN's encryption and other security features protect your data while you are streaming. This means that your streaming activity is safe prying eyes.
- P2P allowed on all servers: Atlas VPN allows P2P traffic on all of its servers. This means that you can torrent anywhere in the world without having to worry about being blocked.
- Fast speeds for torrenting: Atlas VPN offers fast speeds for torrenting. This means that you can download files quickly and easily.
- Optimized servers for torrenting: Atlas VPN has optimized servers for torrenting. This means that the servers are configured to provide the best possible speeds for torrenting.
- No bandwidth limits: Atlas VPN's paid plans do not have bandwidth limits. This means that you can torrent as much as you want without having to worry about running out of data.
- Secure torrenting: Atlas VPN's encryption and other security features protect your data while you are torrenting. This means that your torrenting activity is safe prying eyes.
TorGuard
- Streaming-optimized servers: TorGuard has streaming-optimized servers that are designed for streaming video and audio. These servers are located in countries where the content you want to watch is available and they have high bandwidth and low latency.
- Unblock geo-restricted content: TorGuard can unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This is because TorGuard has servers located in different countries, so you can connect to a server in the country where the content you want to watch is available.
- No buffering or lag: TorGuard's streaming servers are designed to provide smooth and uninterrupted streaming. This means that you should not experience any buffering or lag when streaming video or audio.
- Wide variety of supported devices: TorGuard is compatible with a wide variety of devices, including Windows, Mac, Linux, iOS, and Android. This means that you can use TorGuard to stream on your computer, smartphone, or tablet.
- Easy to use: TorGuard is easy to use, even for beginners. The software has a user-friendly interface that makes it easy to connect to a server and start streaming.
- P2P-optimized servers: TorGuard has P2P-optimized servers that are designed for torrenting. These servers are located in countries where torrenting is legal and they have high bandwidth and low latency.
- Unblock torrent sites: TorGuard can unblock torrent sites, such as The Pirate Bay and RARBG. This is because TorGuard has servers located in different countries, so you can connect to a server in a country where the torrent site is not blocked.
- Protect your privacy: TorGuard's strong encryption and no-logging policy protect your privacy when torrenting. This means that your ISP or other third parties cannot track your torrenting activity.
- Easy to use: TorGuard is easy to use, even for beginners. The software has a user-friendly interface that makes it easy to connect to a server and start torrenting.
Support Features
This section looks at what kind of customer support you can expect from TorGuard versus Atlas VPN.
Winner is:
Customer support is essential in a VPN service as it ensures users can quickly resolve issues for uninterrupted secure browsing. Atlas VPN offers a comprehensive support system with 24/7 live chat, email support, and a detailed FAQ section, enabling swift problem resolution. TorGuard, on the other hand, also offers 24/7 live chat and email support, but lacks a user-friendly interface. Considering these points, Atlas VPN is the winner due to its more user-friendly and comprehensive support system.
Atlas VPN
- Live chat: Atlas VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email: Atlas VPN also offers email support. You can send an email to the customer support team and they will get back to you as soon as possible.
- Knowledge base: Atlas VPN also has a knowledge base that you can search for answers to common questions. The knowledge base is a good place to start if you have a simple question.
- Social media: Atlas VPN is also active on social media. You can contact the customer support team through Facebook, Twitter, or Telegram.
TorGuard
- 24/7 customer support: TorGuard offers 24/7 customer support, which means that you can get help a live person at any time of the day or night.
- Live chat: TorGuard offers live chat support, which is a quick and convenient way to get help a customer support representative.
- Email support: TorGuard also offers email support, which is a good option if you need to provide more detailed information about your issue.
- Knowledge base: TorGuard has a comprehensive knowledge base that includes articles and tutorials on a variety of topics, such as how to install TorGuard, how to use TorGuard, and how to troubleshoot common problems.
- Community forum: TorGuard also has a community forum where you can ask questions and get help other TorGuard users.
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