In the world of digital privacy, Atlas VPN and PrivateVPN are notable contenders. Our comprehensive comparison of Atlas VPN vs PrivateVPN aims to help you discern which of these renowned VPN services aligns best with your online security needs. Each has unique strengths and features, making the choice dependent on individual user requirements.
Overview
Dive into the world of online security with our comprehensive Atlas VPN vs PrivateVPN comparison. We’ll scrutinize the ins and outs of their security protocols, privacy measures, and speed performance. Discover how these popular VPNs stack up against each other, offering you the tools to make the most informed decision for your cyber safety. No jargon, just clear-cut analysis. Let’s get started.
Atlas VPN
Price: From $1.83/month
Trustpilot Rating: 4.1 out of 5 stars
Refund Policy: Atlas VPN offers a 30-day money-back guarantee.
Official website: www.atlasvpn.com
Atlas VPN is best for individuals seeking secure, private and unrestricted internet access, whether they’re at home, at work, or on the go.
PrivateVPN
Price: From $2/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: PrivateVPN offers a 30-day money-back guarantee.
Official website: www.privatevpn.com
PrivateVPN is best for individuals and businesses seeking a secure and private internet connection, with a focus on streaming content from around the world.
Atlas VPN takes user security and privacy to the next level with its reliable and user-friendly service. The robust encryption safeguards your data while the elegant and intuitive interface ensures smooth navigation. I have found peace of mind while browsing, thanks to the top-tier security features it offers. It is the epitome of both sophistication and simplicity, fully warranting a 5-star review! – Sofia
PrivateVPN has consistently demonstrated a commitment to user privacy and security, characterized by its robust encryption and high-speed servers. The user interface is sleek and intuitive, offering a smooth navigational experience. In the time I have utilized this service, it has proven to be a reliable shield, protecting me from online vulnerabilities and rightly earning a 5-star review! – Madison Taylor
Atlas VPN impresses with its straightforward approach to online security and privacy. It offers robust encryption and a simple user interface. While it covers the basics well, a more extensive server network would elevate the service even further. A promising service that merits a 4-star review. – Elise J.
PrivateVPN stands as a robust choice for users looking for a balanced VPN solution. Although it offers a rich set of features, the service could benefit from a more vibrant community and support resources. Holding its ground with a commendable service, it is worthy of a 4-star review. – Emma
Pros & Cons
This segment analyzes the advantages and disadvantages of these two Virtual Private Networks.
Winner is:
Atlas VPN, with its strong encryption and unlimited devices policy, outshines PrivateVPN, which has a limited device connection. Atlas offers a faster speed, crucial for streaming, while PrivateVPN struggles with inconsistent speed. However, PrivateVPN has more global servers. But considering the overall features, security, and performance, Atlas VPN offers more benefits. Therefore, Atlas VPN wins this comparison.
Atlas VPN
Pros:
- Fast speeds: Atlas VPN offers fast speeds, even on its free plan. This is thanks to its use of the WireGuard protocol and its optimized servers.
- Secure: Atlas VPN uses strong encryption and other security features to protect your data. This includes a no-logs policy, a kill switch, and DNS leak protection.
- Affordable: Atlas VPN offers a variety of pricing plans, including a free plan. The paid plans are very affordable, making Atlas VPN a good option for budget-minded users.
- Unblocks streaming services: Atlas VPN can unblock popular streaming services, such as Netflix, Hulu, and Disney+. This allows you to watch your favorite shows and movies anywhere in the world.
- Unlimited device connections: Atlas VPN allows unlimited device connections with a single account. This means that you can protect all of your devices with a single VPN subscription.
- Good customer support: Atlas VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
Cons:
- Small server network: Atlas VPN has a relatively small server network, compared to some other VPN providers. This can sometimes lead to slower speeds, especially during peak times.
- Doesn't use diskless VPN servers: Atlas VPN uses traditional VPN servers, which means that your data is stored on the servers. This is not as secure as diskless VPN servers, which delete all data when the server is rebooted.
- Some features are not available on the free plan: Some features, such as split tunneling and Double VPN, are not available on the free plan.
- Kill switch can be a bit buggy: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed. However, the kill switch on Atlas VPN can sometimes be a bit buggy and may not always work as expected.
PrivateVPN
Pros:
- Secure: PrivateVPN uses strong encryption and a no-logs policy to protect your privacy.
- Fast: PrivateVPN has a small network of servers, but it still manages to offer good speeds.
- Reliable: PrivateVPN has a good reputation for reliability.
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer.
- Allows torrenting: PrivateVPN allows torrenting on all of its servers.
- Works with Tor: PrivateVPN can be used to connect to the Tor network.
- Has a 30-day money-back guarantee: You can try PrivateVPN risk-free for 30 days.
Cons:
- Small server network: PrivateVPN has a smaller server network than some other VPN providers.
- No split tunneling: PrivateVPN does not offer split tunneling, which allows you to choose which apps and websites use the VPN.
- No kill switch: PrivateVPN does not have a kill switch, which would disconnect your internet connection if the VPN connection drops.
- Customer support can be slow: Customer support response times can be slow, especially during peak hours.
Key Features
This section compares the overall features of Atlas VPN vs PrivateVPN.
Atlas VPN HQ and country of jurisdiction is United States, and Atlas VPN supports Windows, Mac, Android, and iOS.
PrivateVPN HQ and country of jurisdiction is Sweden, and PrivateVPN supports Windows, Mac, Linux, Android, and iOS.
Winner is:
Atlas VPN offers unlimited devices, faster speeds, and stronger security protocols, while PrivateVPN boasts excellent customer service and easy-to-use software. However, with its advanced features like SafeSwap and Adblocker, Atlas VPN takes the crown for overall functionality and commitment to user privacy. It's an ideal choice for those prioritizing security, speed, and unlimited device connection.
Atlas VPN
- Fast speeds: Atlas VPN has a relatively small server network, but it still manages to offer fast speeds. This is thanks to its use of WireGuard protocol and its optimization for streaming and torrenting.
- Secure with a no-logs policy: Atlas VPN has a strict no-logs policy, which means that it does not collect any data about your online activity. This makes it a good choice for privacy-conscious users.
- Affordable pricing: Atlas VPN offers a variety of pricing plans, including a free version. The paid plans are very affordable, making Atlas VPN a good option for budget-minded users.
- Unblocks popular streaming services: Atlas VPN can unblock popular streaming services such as Netflix, Hulu, and Disney+. This makes it a good choice for users who want to watch their favorite shows and movies anywhere in the world.
- Offers specialized servers for streaming and torrenting: Atlas VPN offers specialized servers for streaming and torrenting. These servers are optimized for these activities, providing fast speeds and reliable connections.
- Unlimited device connections: Atlas VPN allows unlimited device connections with a single account. This means that you can protect all of your devices with a single VPN subscription.
- Good customer support: Atlas VPN offers good customer support. You can contact customer support through live chat, email, or a knowledge base.
PrivateVPN
- Strong encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
- Small server network: PrivateVPN has a smaller server network than some other VPN providers. However, this does not affect the quality of the service. PrivateVPN still offers fast speeds and reliable connections.
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
- Allows torrenting: PrivateVPN allows torrenting on all of its servers. This means that you can download and share files without worrying about being tracked or monitored.
- Works with Tor: PrivateVPN can be used to connect to the Tor network. This is a way to browse the internet anonymously.
- 30-day money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service risk-free.
Security Features
This section looks at important security features of Atlas VPN and PrivateVPN such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Atlas VPN and PrivateVPN both offer robust security features. Atlas VPN provides AES-256 encryption, DNS leak protection, a Kill Switch, and a no-log policy. It also supports the IKEv2 protocol, which is known for its speed and reliability. However, it does not offer ad blocking, Split Tunneling, Onion over VPN, Obfuscated servers, or Double VPN. PrivateVPN, on the other hand, also offers AES-256 encryption, a no-log policy, and DNS leak protection. It supports both OpenVPN and IKEv2 protocols and includes features like Split Tunneling and a Kill Switch. However, it also lacks ad blocking, Onion over VPN, Obfuscated servers, and Double VPN features. While both VPNs bring considerable security features to the table, Atlas VPN takes the win for its superior speed and reliability, thanks to its support for the IKEv2 protocol.
Atlas VPN
- Military-grade encryption: Atlas VPN uses military-grade encryption to protect your data. The encryption used is AES-256 bit, which is the same encryption used by banks and government agencies.
- No-logs policy: Atlas VPN has a strict no-logs policy. This means that it does not collect any data about your online activity, including your IP address, browsing history, or traffic data.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure.
- SafeBrowse: SafeBrowse is a feature that blocks malicious websites and ads.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't.
- AES-256 bit encryption: Atlas VPN uses AES-256 bit encryption, which is the most secure encryption standard available. It is virtually unbreakable, even by the most powerful supercomputers.
- ChaCha20-Poly1305: Atlas VPN also uses ChaCha20-Poly1305 encryption, which is a newer encryption standard that is just as secure as AES-256 bit encryption. ChaCha20 is faster than AES-256 bit encryption, making it a good choice for mobile devices.
- IPSec/IKEv2: Atlas VPN uses IPSec/IKEv2 tunneling protocol, which is a standard tunneling protocol that is used by many VPN providers. It is considered to be a secure tunneling protocol.
- WireGuard: Atlas VPN also uses WireGuard tunneling protocol, which is a newer tunneling protocol that is considered to be even more secure than IPSec/IKEv2. WireGuard is also faster than IPSec/IKEv2, making it a good choice for mobile devices.
PrivateVPN
- 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the same level of encryption used by banks and government agencies.
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and online activity are never stored.
- Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: PrivateVPN uses DNS leak protection to prevent your DNS requests being leaked to your ISP.
- Double VPN: PrivateVPN offers a double VPN feature that routes your traffic through two VPN servers. This provides an extra layer of security.
- Tor over VPN: PrivateVPN allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
- Secure core servers: PrivateVPN has a number of secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
- OpenVPN: OpenVPN is a VPN protocol that is considered to be one of the most secure and reliable. It is open-source, which means that it has been independently audited and reviewed.
- IKEv2/IPSec: IKEv2/IPSec is another secure VPN protocol that is often used by businesses and government agencies. It is considered to be more secure than OpenVPN, but it is not as widely supported.
- PPTP: PPTP is an older VPN protocol that is not as secure as OpenVPN or IKEv2/IPSec. However, it is still supported by many devices and is a good option if you need to connect to a VPN on a device that does not support other protocols.
- 256-bit encryption: PrivateVPN uses 256-bit encryption to protect your data. This is the highest level of encryption available and is considered unbreakable. It is used by banks and government agencies to protect sensitive data.
Privacy Features
This section looks at the privacy features of PrivateVPN vs Atlas VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Atlas VPN and PrivateVPN both offer robust privacy features. They both have a strict no-log policy ensuring no user data is stored. However, Atlas VPN stands out by being independently audited and having its HQ outside the Five Eyes jurisdiction for extra privacy protection. While PrivateVPN supports crypto payments, Atlas VPN does not. But considering overall privacy features, the winner is Atlas VPN due to its independent auditing and favorable data jurisdiction.
Atlas VPN
- No-logs policy: Atlas VPN has a strict no-logs policy. This means that it does not collect any data about your online activity, including your IP address, browsing history, or traffic data.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. DNS queries are used to translate domain names into IP addresses. If your DNS queries are not protected, your real IP address could be exposed.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. Your traffic is first encrypted by the VPN server, and then it is encrypted again by a second VPN server.
- SafeBrowse: SafeBrowse is a feature that blocks malicious websites and ads. This can help protect you malware and other online threats.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a VPN for some activities, but not others.
- RAM-only servers: Atlas VPN's servers use RAM-only storage, which means that all data is deleted when the server is rebooted. This makes it even more difficult for anyone to access your data.
- Independent audits: Atlas VPN has been independently audited by Cure53, a leading security firm. The audit found that Atlas VPN is compliant with its privacy policy and that it does not collect any unnecessary data.
- No IP address logs: Atlas VPN does not log your IP address, which is the address of your device on the internet. This means that your real IP address is never exposed to the VPN provider or any third parties.
- No browsing history logs: Atlas VPN does not log your browsing history, which is the websites that you visit. This means that your browsing activity is not tracked by the VPN provider or any third parties.
- No traffic logs: Atlas VPN does not log your traffic data, which is the data that you send and receive over the internet. This means that your online activity is not monitored by the VPN provider or any third parties.
- No DNS logs: Atlas VPN does not log your DNS queries, which are the requests that your device makes to translate domain names into IP addresses. This means that your real IP address is not exposed to the VPN provider or any third parties.
- No payment logs: Atlas VPN does not log your payment information, such as your credit card number or PayPal account information. This means that your payment information is not stored by the VPN provider or any third parties.
PrivateVPN
- No-logs policy: PrivateVPN does not keep any logs of your activity. This means that your browsing history, traffic data, and IP address are never stored. This makes it impossible for them to track your online activity or share your data with third parties.
- Kill switch: This is a feature that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed in the event of a connection drop.
- DNS leak protection: This is a feature that prevents your DNS requests being leaked to your ISP. DNS requests are used to translate domain names into IP addresses. If your DNS requests are leaked, your ISP could see the websites that you are visiting.
- Double VPN: This is a feature that routes your traffic through two VPN servers. This provides an extra layer of security by encrypting your traffic twice.
- Tor over VPN: This is a feature that allows you to connect to the Tor network through the VPN. Tor is a network that allows you to browse the internet anonymously. By connecting to Tor through the VPN, you can add an extra layer of security to your browsing.
- Secure core servers: These are servers that are located in countries with strong privacy laws. They are used to protect your traffic even if the VPN connection drops.
- Bitcoin payment option: PrivateVPN accepts Bitcoin payments, which allows you to pay for the service anonymously.
- Privacy policy: PrivateVPN has a clear and transparent privacy policy that explains how they collect and use your data.
- No connection logs: PrivateVPN does not keep any logs of your VPN connections. This means that they cannot see which servers you connected to, how long you connected for, or what websites you visited.
- No activity logs: PrivateVPN does not keep any logs of your online activity. This means that they cannot see what websites you visited, what files you downloaded, or what apps you used.
- No payment logs: PrivateVPN does not keep any logs of your payment information. This means that they cannot see how you paid for the service or who you paid.
Speed Features
This section explores the speed features of Atlas VPN and PrivateVPN when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Atlas VPN and PrivateVPN both offer impressive speeds, but third-party speed tests and user reviews indicate that Atlas VPN often outperforms PrivateVPN. Atlas VPN provides fast download and upload speeds, ensuring smooth streaming and torrenting. Its server speeds are consistent across different locations, which is crucial for reliable performance. PrivateVPN also offers good speeds and supports streaming sites and torrenting, but it falls slightly short in terms of consistency. While the difference isn't dramatic, Atlas VPN is the winner in this comparison due to its superior, consistent speeds.
Atlas VPN
- Number of servers: Atlas VPN has over 750 servers in over 30 countries. This gives you a wide range of servers to choose from, which can help you improve speeds and find a server that is close to your location.
- Types of servers: Atlas VPN offers a variety of servers, including streaming servers, torrenting servers, and double VPN servers. This allows you to choose the right server for your needs.
- Location of servers: Atlas VPN has servers located in over 30 countries. This gives you a wide range of servers to choose from, which can help you improve speeds and find a server that is close to your location.
- Uptime: Atlas VPN has a high uptime, which means that the servers are usually available when you need them.
- Performance: Atlas VPN's servers offer good performance, which means that you can stream, torrent, and browse the internet without any problems.
- Security: Atlas VPN's servers are secure, which means that your data is protected unauthorized access.
- WireGuard protocol: Atlas VPN uses the WireGuard protocol, which is a newer tunneling protocol that is considered to be faster than the older IPSec/IKEv2 protocol.
- Optimized servers: Atlas VPN has optimized its servers for streaming and torrenting, which can help to improve speeds for these activities.
- Closest server: Atlas VPN will automatically connect you to the closest server to your location, which can help to improve speeds.
- Limited bandwidth: Atlas VPN's free plan has limited bandwidth, which can slow down speeds.
- Server load: The load on the server can also affect speeds. If the server is overloaded, it may slow down your connection.
PrivateVPN
- Number of servers: PrivateVPN has a network of over 200 servers in 63 countries. This gives you a lot of options when choosing a server to connect to.
- Server locations: PrivateVPN's servers are located in countries all over the world, including the United States, Canada, Europe, Asia, and South America. This allows you to connect to a server that is close to you, which can improve your speeds.
- Types of servers: PrivateVPN offers a variety of server types, including PPTP, OpenVPN, and IKEv2/IPSec. The type of server you choose will affect your speeds and security.
- Dedicated IP addresses: PrivateVPN offers dedicated IP addresses for an additional fee. This is a good option for users who need to maintain a consistent IP address for things like gaming or streaming.
- Obfuscated servers: PrivateVPN offers obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked.
- Secure core servers: PrivateVPN offers secure core servers that are located in countries with strong privacy laws. These servers are used to protect your traffic even if the VPN connection drops.
- Unlimited bandwidth: PrivateVPN offers unlimited bandwidth, which means that you can download and stream as much as you want without worrying about your speeds being throttled.
- Fast speeds: PrivateVPN claims to offer fast speeds, but there is no guarantee of this. Your speeds will depend on a number of factors, including your location, the server you are connected to, and the amount of traffic on the network.
- Multiple protocols: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. The protocol you choose will affect your speeds, so it is important to choose the one that is best for your needs.
- Server location: The server location you choose will also affect your speeds. If you are connecting to a server that is far away you, your speeds will be slower than if you connect to a server that is closer.
- Network congestion: Network congestion can also affect your speeds. If there is a lot of traffic on the network, your speeds will be slower.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Atlas VPN versus PrivateVPN.
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Atlas VPN offers unlimited bandwidth and high-speed connections, which are ideal for streaming and torrenting. However, its server coverage is limited compared to PrivateVPN. PrivateVPN, on the other hand, boasts robust encryption and a strict no-logs policy and it can unblock a wide range of streaming services including Netflix, Hulu, and BBC iPlayer. Furthermore, it supports P2P sharing making it a great choice for torrenting. Although Atlas VPN offers decent performance, PrivateVPN’s comprehensive features make it the clear winner in both streaming and torrenting activities.
Atlas VPN
- Unblocks popular streaming services: Atlas VPN can unblock popular streaming services, such as Netflix, Hulu, and Disney+. This allows you to watch your favorite shows and movies anywhere in the world.
- Fast speeds for streaming: Atlas VPN offers fast speeds for streaming. This means that you can watch your favorite shows and movies without any buffering or lag.
- Optimized servers for streaming: Atlas VPN has optimized servers for streaming. This means that the servers are configured to provide the best possible speeds for streaming.
- No bandwidth limits: Atlas VPN's paid plans do not have bandwidth limits. This means that you can stream as much as you want without having to worry about running out of data.
- Secure streaming: Atlas VPN's encryption and other security features protect your data while you are streaming. This means that your streaming activity is safe prying eyes.
- P2P allowed on all servers: Atlas VPN allows P2P traffic on all of its servers. This means that you can torrent anywhere in the world without having to worry about being blocked.
- Fast speeds for torrenting: Atlas VPN offers fast speeds for torrenting. This means that you can download files quickly and easily.
- Optimized servers for torrenting: Atlas VPN has optimized servers for torrenting. This means that the servers are configured to provide the best possible speeds for torrenting.
- No bandwidth limits: Atlas VPN's paid plans do not have bandwidth limits. This means that you can torrent as much as you want without having to worry about running out of data.
- Secure torrenting: Atlas VPN's encryption and other security features protect your data while you are torrenting. This means that your torrenting activity is safe prying eyes.
PrivateVPN
- Unblocks streaming services: PrivateVPN can unblock most streaming services, including Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies even if you are traveling or in a region where the service is blocked.
- Fast speeds for streaming: PrivateVPN's speeds are good enough for streaming HD videos. You may experience some buffering, but it should not be too bad.
- Multiple protocols for streaming: PrivateVPN supports multiple VPN protocols, including OpenVPN, IKEv2/IPSec, and PPTP. OpenVPN is generally considered to be the most secure protocol, but it may not be the fastest. IKEv2/IPSec is a good compromise between security and speed. PPTP is the least secure protocol, but it is also the fastest.
- Dedicated streaming servers: PrivateVPN offers dedicated streaming servers for some popular streaming services. These servers are optimized for streaming and can provide better speeds and reliability.
- Allows P2P traffic: PrivateVPN allows P2P traffic on all of its servers. This means that you can download and share files using torrent clients without any problems.
- No bandwidth limits: PrivateVPN does not have any bandwidth limits for torrenting. This means that you can download as much as you want without worrying about your speeds being throttled.
- Strong encryption: PrivateVPN uses 256-bit encryption to protect your data while torrenting. This means that your traffic is encrypted and cannot be intercepted by third parties.
- No logs: PrivateVPN does not keep any logs of your torrenting activity. This means that they cannot see what files you are downloading or sharing.
- Kill switch: PrivateVPN has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
Support Features
This section looks at what kind of customer support you can expect from PrivateVPN versus Atlas VPN.
Winner is:
Atlas VPN and PrivateVPN both offer customer support, but Atlas VPN excels with its 24/7 support availability and a comprehensive FAQ section. PrivateVPN provides support through email and live chat, but it's not available round the clock. Customer support is crucial for troubleshooting and resolving issues promptly, vital for uninterrupted and secure online activities. Thus, Atlas VPN emerges as a clear winner because of its superior, always-available customer support system.
Atlas VPN
- Live chat: Atlas VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email: Atlas VPN also offers email support. You can send an email to the customer support team and they will get back to you as soon as possible.
- Knowledge base: Atlas VPN also has a knowledge base that you can search for answers to common questions. The knowledge base is a good place to start if you have a simple question.
- Social media: Atlas VPN is also active on social media. You can contact the customer support team through Facebook, Twitter, or Telegram.
PrivateVPN
- Live chat: PrivateVPN offers live chat support 24/7. This means that you can get help a customer support representative at any time of day or night.
- Email support: PrivateVPN also offers email support. You can send an email to the support team and they will get back to you as soon as possible.
- Knowledge base: PrivateVPN has a knowledge base that contains articles about how to use the service. This is a good resource if you have a simple question or need help troubleshooting a problem.
- Forum: PrivateVPN also has a forum where users can ask questions and help each other. This is a good resource if you have a more complex question or need help with something that is not covered in the knowledge base.
- Money-back guarantee: PrivateVPN offers a 30-day money-back guarantee. This means that you can try the service for 30 days and if you are not satisfied, you can get a full refund.
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